Related
I figured I'd start this thread for everyone to discuss problems relating to call audio.
Today I tried from a fresh CM10 copying all the audio cfg files from Holics 1.3 (fixing files names to match CM10 where required), reboot, make calls.
I am certain that I got the back speaker louder for notifications music (to the point now where it distorts), however speaker phone and headset vol are still about the same.
The volume up/down has no effect on the volume. I can see in the live log that when I press the vol rocker, the phone is "setting" the volume step, but it has no audible effect.
I also tried copying the AIC and TPA and Adie cfg files from an HTC One V (which I'm guessing uses the same audio chips since the cfg files are named the same). No change detected.
While testing calls with a friend, he noticed that when he spoke in a low voice, or made non-word noises (banging, clapping, etc) he did not hear that echo. Whispering didn't echo. Just "regular" volume speech.
I'm starting to wonder if the changes made to the A1026 to enable in-call for AT&T phones have caused the echo issue (and possibly the broken vol control and/or seemingly single-level volume).
That's it for tonight. Feel free to post any steps you followed to test the issue here.
Im up for this
Yea I keep getting that. In calls it. Echoes or sounds muffled I have noise cancelation checked
Sent from my Vivid 4G using Tapatalk 2
Being that the remote user hears themselves echo, it almost sounds like the gain on the second mic is too high. So when their voice comes through on the handset speaker, the second mic pics it up, and the echo is produced. What carrier and device does everyone have? Im on ATT with a Vivid and from what I understand there's no echo, at least none that has been reported.
homeslice976 said:
Being that the remote user hears themselves echo, it almost sounds like the gain on the second mic is too high. So when their voice comes through on the handset speaker, the second mic pics it up, and the echo is produced. What carrier and device does everyone have? Im on ATT with a Vivid and from what I understand there's no echo, at least none that has been reported.
Click to expand...
Click to collapse
I'm on ATT and Vivid. Sometimes it happens sometimes it doesn't. Mostly people report I sound garbled but not with every conversation.
I'm getting reports that people are hearing themselves echo..
In Toronto on the chatr network..but the phones were originally from Rogers. On my end I have zero echo, everything is crystal clear, if a little quiet.
Sent from my Vivid 4G using xda premium
Second mic gain is what I suspect too, since quitter noises don't echo, but in my testing, I don't seem to be able to affect the mic/headset speaker gains using the configs. Though with that said, I wasn't specifically trying to reduce the top mic gain last time. I suppose that's the next step, as well as reviewing the code that loads the CSV values and sets values in software.
I'm wondering if we are not actually loading the values that are in the CSV, and are instead relying on defaults that were built in. Or the values are only loaded once. Or we have bypassed the loading or checking for changes, or something like that.
If anyone has the time to sleuth around github/XDA or wherever to find examples of kernel audio adjustments for other phones (on the same or similar boards) that would be a big help. I have had a hard time finding things on github. The advanced search seems a little less than useless to me.
I dont hear myself echo the other person does with noise cancelation unchecked and with it checked they say i sound muffled
Sent from my HTC Vivid 4G
I wonder if this is our problem - maybe the phone is ignoring the tpa config files and defaulting to stock board values, which are probably wack. I'd like to see dcacklam's git to see exactly what he's doing, but haven't found it yet. haven't looked too hard tbh. I have an idea of what he's trying to do though, I think, and may play around later - otherwise i'll try some stuff tomorrow.
He appears to be building a kernel for CM10 for the Amaze and just posted this a few hours ago (maybe helping maintain cm10, haven't searched too hard. I'm feeling lazy this evening, can you tell?):
dcacklam said:
[/COLOR]Think I have the audio-volume licked...
The phone was IGNORING the TPA2051_CFG.csv file and going with the hardcoded defaults in the driver source-file...
So I put a mix of HTC defaults, and EclipzeRemix's SpeedRom amplifier-config values (using SpeedRom numbers where no data existed in the stock TPA file) into the source-file...
And I am waiting for the kernel to build with these changes!
Click to expand...
Click to collapse
So as it turns out my remote parties hear themselves echo too
Lol - no one ever cared to tell me until tonight...
Same symptoms though - they hear themselves echo. But with me it doesn't seem to matter whether noise suppression is on or off, they still hear an echo of themselves, but hear me ok, and i hear them ok.
This may make it a little easier for me to troubleshoot though.
Sorry I've been telling everyone I'm not affected
I didnt know either until someone told me. At least we knowhere now
Sent from my HTC Vivid 4G
Hmmmm.... Could this method in board-audio.c have something to do with the volume being stuck at one volume?
Code:
int holiday_get_rx_vol(uint8_t hw, int network, int level)
{
int vol = 0;
/* to be implemented */
pr_aud_info("%s(%d, %d, %d) => %d\n", __func__, hw, network, level, vol);
return vol;
}
ess.boyer said:
Hmmmm.... Could this method in board-audio.c have something to do with the volume being stuck at one volume?
Code:
int holiday_get_rx_vol(uint8_t hw, int network, int level)
{
int vol = 0;
/* to be implemented */
pr_aud_info("%s(%d, %d, %d) => %d\n", __func__, hw, network, level, vol);
return vol;
}
Click to expand...
Click to collapse
I saw this the other day - that was the only int vol reference I found actually. I don't understand the language well enough to know exactly what's going on or how it would need to be edited. Have you tried editing the 0 value to see if anything changes? Or do you know the language wee enough to tell it to look at the tpa configs for values...or even if that's where it would need to be done?
homeslice976 said:
I saw this the other day - that was the only int vol reference I found actually. I don't understand the language well enough to know exactly what's going on or how it would need to be edited. Have you tried editing the 0 value to see if anything changes? Or do you know the language wee enough to tell it to look at the tpa configs for values...or even if that's where it would need to be done?
Click to expand...
Click to collapse
I'm doing a build right now with that value set to 3 to see if it changes anything.
I'm wondering if that is the method that catches the vol up/down commands and passes on the volume change.
If that's the case, what I would expect is that it has a usable range of 0-5. 0 is loudest, 5 is quietest. If that's true, here is where we would fix the volume control not working. However, that's not going to help us get the in-call volume up any higher.
ess.boyer said:
I'm doing a build right now with that value set to 3 to see if it changes anything.
I'm wondering if that is the method that catches the vol up/down commands and passes on the volume change.
If that's the case, what I would expect is that it has a usable range of 0-5. 0 is loudest, 5 is quietest. If that's true, here is where we would fix the volume control not working. However, that's not going to help us get the in-call volume up any higher.
Click to expand...
Click to collapse
I'm also testing a theory right now based on reverting this (https://github.com/Sportsstar89/and...mmit/9261a3aab974db0a376d3a398e4302e6ba53ca76) and this (https://github.com/Sportsstar89/and...mmit/56d56f55bf08dd25295bd93ae40b2df78ec30f52) (but leaving the att in call audio fix alone)
Comparing to HTC's sources (which could very possibly be very incomplete), these changes weren't there (obviously, or else they wouldn't be changes). Of course, we didn't have ATT in call audio with HTC's sources either. In the first commit, htc acoustic table values are directed to new sources (.csv files). In ATT's source, both audience and non audience were directed to aic3254 txt files. I'm thinking, since my previous "audiofix" which played with some TPA2051 values seemed to improve other audio, maybe these dsp .csv configs are only for non-call audio, and the in call audio requires a the aic .txt files? With the second commit - again, in HTC's source, they didn't have any indicators for ATT SKU 1 or ATT SKU 2, just ATT SKU3 had support_audience=1. What if not all of the ATT Vivid's have the audience chip? Only a select batch.(Edit: New theory for this is the support_audience=1 that was listed is actually defined for all 3 ATT SKU's, and the other entry "Default" is for the other models. So it's possible that the in call mic always worked if you screamed in it for ATT users, but maybe no one ever tried?) IFFFFF these theories were to pan out - it would possibly explain why some have echo and some don't, why in call audio seems worse for some people (and can't be adjusted), and possibly even why some ATT users have no trouble with in call audio on the first try, and others do. All theories though. h8rift seems like a smart dude, so chances are reverting these changes won't help a bit. But honestly, the ratio of things I've done that haven't worked/things I've fixed is like 200/3, so I won't be disappointed if nothing happens
Edit: Also - in HTC's sources "int vol = 0" as well
Edit: Well audio did initialize on the first call after flashing the new kernel and rebooting. Also rebooted again after that to test, and in call audio kicked in on the first call again. In the past after any kind of reboot, first call didn't work. Audio adjustment still doesn't work. I'll call my wife shortly to see if the echo still exists. But this appears to have at least killed the first call audio not working bug. If anyone else wants to test here you go:
zImage and bcmdhd.ko are here (https://docs.google.com/folder/d/0B8HUFb41pK2eQjFZMWx6UE43VnM/edit)
Don't know about other recoveries, but with WCX, in Developer Options, you can make and flash boot from zImage. Follow on screen instructions. maybe someone else can make a boot.img and I'll make a flashable package.
Edit 2: Still echoes on remote end. Slightly, but it's there. I don't know how bad it was before though - didn't try it for myself til now. Also my wife just said it still echoes, but it's not as bad. Please test and post results (in which case I have a few other thoughts as well, but I'm going to lunch now )
The couple of calls I had over lunch said there wasn't any echo. Anyone give this a go yet?
Feedback on this^ flashed it and reports are crystal clear. Only complaint was that I was really quite. The person I called had just gotten off a call with someone else and the volume was fine so it looks like it is on my side.
Thanks for the feedback. Hopefully we get a few more that report the same, then I'll start trying to tweak volumes
Sent from my Vivid 4G using Tapatalk 2
mind posting your boot.img esloan? I tried repacking homeslice's zImage into mine but it won't boot. I must be missing something.
Is there any way to disable the secondary mic? This would (a) verify that the mic is causing the echo, and (b) provide a temporary workaround until a proper solution can be found.
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute
Hello everyone,
First of all, I would honestly like to praise how good the Z3 Compact looks, feels, and performs. I got it 2 days ago (from a non-Sony supplier), and I don't regret investing in it.
I have a problem, though, and it's the only one on this device - the microphone during calls. There's this echo that the other party hears when calling me, and on top of that, my microphone's quality is not the best.
Since it's new, I don't want to open it up and see what's wrong with it, but my guess is that both microphones (the second belonging to the camera) are on during calls and that's what makes the echo - the other party's voice is heard via the second mic and it gets sent back to them with a small delay.
Is there a software-related solution to this? I'm running the latest SliMM (6.0.1) with an unlocked bootloader. Thanks in advance for all your help!
Its most likely just a software problem, try fiddling with the Call Settings in Settings and see if anything there helps alleviate the problem if not, try using another Audio Engine ( e.g Beats Audio, Viper ) and see if that helps.
Also check if its a signal related problem, slurred speach and cut audio are signs of low/poor cell signal. Good luck
Revontheus said:
Its most likely just a software problem, try fiddling with the Call Settings in Settings and see if anything there helps alleviate the problem if not, try using another Audio Engine ( e.g Beats Audio, Viper ) and see if that helps.
Also check if its a signal related problem, slurred speach and cut audio are signs of low/poor cell signal. Good luck
Click to expand...
Click to collapse
Thanks! I will definitely mettle with audio mods, but as far as Call Settings go, I've already disabled the "Mic noise suppression" feature, which makes a difference, but the echo is still present.
The bug is still present, by the way. Should I find an actual fix for it, I will update this post.
Sent from my D5803 using XDA-Developers mobile app
Update: It has nothing to do with the Android version nor the ROM...the microphone picks up whatever the speaker plays during a phone call.
SDee96 said:
Hello everyone,
First of all, I would honestly like to praise how good the Z3 Compact looks, feels, and performs. I got it 2 days ago (from a non-Sony supplier), and I don't regret investing in it.
I have a problem, though, and it's the only one on this device - the microphone during calls. There's this echo that the other party hears when calling me, and on top of that, my microphone's quality is not the best.
Since it's new, I don't want to open it up and see what's wrong with it, but my guess is that both microphones (the second belonging to the camera) are on during calls and that's what makes the echo - the other party's voice is heard via the second mic and it gets sent back to them with a small delay.
Is there a software-related solution to this? I'm running the latest SliMM (6.0.1) with an unlocked bootloader. Thanks in advance for all your help!
Click to expand...
Click to collapse
I had similar issue. I disabled 'Microphone Noise Suppression' in call settings and it helped. Give it a try.
etushar89 said:
I had similar issue. I disabled 'Microphone Noise Suppression' in call settings and it helped. Give it a try.
Click to expand...
Click to collapse
I have already done that, a long time ago, but it doesn't help. It does make my own voice sound more clear, if anything.
EDIT: I seem to have found the cause of this problem, and more on that can be found here. The thing is, the Google App and the "OK Google" feature are active in the background at all times, which might be what causes both microphones to always remain on. So what's the solution? Get rid of the Google App - freeze it, delete it with Link2SD, whatever.
I will definitely keep checking if that truly is the solution, and I'll definitely ask the mods to close this post, once everything's clear.
Hi! I have successfully conducted troubleshooting of everyone calling me hearing an echo of themselves!
Turns out, there appear to be two settings for microphone detection.
1st when it's uncovered, and the communications are nornal and working well
2nd where it's covered, and the detection is amplified to still hear the op3 user same as before
Problem with the second is, that it detects sound from upper part of the phone, so the other party hears themselves.
In my opinion, the lower limit of detection switching it into 2nd option is too high, because even when uncovered it happens sometimes in bad conditions, far more using phone cover (yes it has microphone uncovered, but there is noticeable difference).
If possible, that limit should be lowered, or the function altered because this echo isn't something a phone of this rank should have.
*I've only assumed how it works by observation, there may even be a curve? That could also be altered. Anyways, it really is an urgent fix in my opinion, I don't know about the rest of you.
To reproduce it, remove cover, take two phones, and call the second phone. Listen to second phone, and cover/uncover microohone on op3.
It happens on stock software or any other rom/framework I've tried so far.
I'm not a phone developer myself, but hope someone can work with this.
Regards, JerryBond
Being a stock issue in hopes of being noticed before the P release and possibly being fixed there, if it's too deep to be fixed in earlier versions? I'm not an expert, but rather safe than sorry, no?
No, you should report IT with oneplus itsself.
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
Using a case or skin? Don't obstruct the mic ports, they tend to be very small.
Maybe just be the design, a setting or a firmware issue (hopefully Samsung will patch if so).
Been a wet dog year for Android and Samsung...
Yeah, i have tried without a case and the problem still exists. I think the audio processor for the Mic inputs may be too aggressive or not tuned for my voice. After looking at similar problems with other devices, I think the solution lies in the location of the audio configuration files; particularly in system/vendor/etc/audio_effects.xml and audio_platform_info.xml. I'm not too familiar with editing configuration files on a non-rooted device. Is there any way to modify some of the config files to play around with the stock noise suppression?
Try disabling or covering one or more of the mics.
Eventually Samsung will probably roll out a firmware or software fix
Akeid said:
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
Click to expand...
Click to collapse
I understand this isn't the correct place for my reply but I just bought two phones one came from Samsung which is the S21 Ultra 5G but the other is the Samsung Note 9. Both new. Every time I try to talk to someone with my note 9 they say they cannot hear me. So I have to Culp the phone and my mouth as like making a sound tunnel, if you will, from my mouth directly to the phone and they are able to hear me but not sure how well. So if you find the solution I'll keep and eye out so I can hopefully fix my problem
Historically, Samsung is known to switch to the top mic for speakerphone mode, and lower mic for handset mode sometimes ... Maybe try speaking into the top mic and see if the noise cancellation is still aggressive.
Akeid said:
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
Click to expand...
Click to collapse
Yes I agree. Same issue