Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
Using a case or skin? Don't obstruct the mic ports, they tend to be very small.
Maybe just be the design, a setting or a firmware issue (hopefully Samsung will patch if so).
Been a wet dog year for Android and Samsung...
Yeah, i have tried without a case and the problem still exists. I think the audio processor for the Mic inputs may be too aggressive or not tuned for my voice. After looking at similar problems with other devices, I think the solution lies in the location of the audio configuration files; particularly in system/vendor/etc/audio_effects.xml and audio_platform_info.xml. I'm not too familiar with editing configuration files on a non-rooted device. Is there any way to modify some of the config files to play around with the stock noise suppression?
Try disabling or covering one or more of the mics.
Eventually Samsung will probably roll out a firmware or software fix
Akeid said:
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
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I understand this isn't the correct place for my reply but I just bought two phones one came from Samsung which is the S21 Ultra 5G but the other is the Samsung Note 9. Both new. Every time I try to talk to someone with my note 9 they say they cannot hear me. So I have to Culp the phone and my mouth as like making a sound tunnel, if you will, from my mouth directly to the phone and they are able to hear me but not sure how well. So if you find the solution I'll keep and eye out so I can hopefully fix my problem
Historically, Samsung is known to switch to the top mic for speakerphone mode, and lower mic for handset mode sometimes ... Maybe try speaking into the top mic and see if the noise cancellation is still aggressive.
Akeid said:
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
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Yes I agree. Same issue
Related
I'm not sure if anyone else has had this, but this is the first phone i've come across with this issue...
Whenever I'm gaming or something and my phone rings, I instantly pick up and balance it between my ear and my shoulder when i talk (you know, like old school phones when multitasking)...
But whenever i do this people say i sound like I'm talking in a tin can...
Is the second Mic (to drown out background noise) to blame?
make sure that mic isnt blocked. if you put it on your shoulder it will happen
No matter how I hold the phone people complain about this.
People have actually asked me what kind of ****ty phone/reception I have because the audio quality is so bad.
it may be a bad mic. have you always had this? maybe you should call gtc because all the major phone reviewers noted the nexus had one of the best quality calls of any phone. it should not sound that bad
Mine sound great at least. I know this since both me and my brother has a N1. Really good sound quality from my experience.
I've read this same issue before on the Google Android forum. Apparently it has something to do with the secondary mic and how the shoulder conducts sound thereby activating the noise cancellation of your own voice.
I also talk this way and don't have this issue atleast no one complaint.
I am waiting for my warranty replacement due to come in today.
Will report if that fixes it.
Have you guys tried using like a bluetooth headset or wired set to see if it's really the mic issue?
NexusDro said:
Apparently it has something to do with the secondary mic and how the shoulder conducts sound thereby activating the noise cancellation of your own voice.
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Thats the conclusion i came to... guess i'll start looking into a Bluetooth headset
hi:
besides the galaxy s I have a nokia 72e and I want to ask if anyone has a problem with microphone (with Galaxy s)? maybe is not something serious but when i`m talking from the e72 the people hear me more clearly than i talk from Galaxy s;they complain that my voice is muffed.
i don`t know what to do .... if i go to warranty and stand in lines and let the phone for almost a week in their custody,and find out after that the phone was alright...?!
i discovered the difference by chance,when I called the same person from both phones shortly.
if anyone knows this kind of problem please let me know......
First of all, this doesn't belong in development.
Secondly, yes there is a known issue with the mic on the SGS, or rather the mic drivers and settings. I don't think there is a community fix for this, and Samsung has not acknowledged it publicly, so I don't think it will be fixed any time soon.
jap, I just finished my mic mod there. I looked the youtube video
how to disassemble the phone and bettered the mic part.
The mic is situated 90 degree and little rubber channel is used
to direct the sound to mic. This tiny rubber channel was incorrectly
pressed in so half of the input was covered. So a I widened the channel input
and also drilled the hole in case little bigger (do not do that! it may ruin the
case chrome). Sounds little bit better.
Now, is this normal, to make a mod to better mic sound for a elite phone ?
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
uberberben said:
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
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Good point !
But in my case there was 50% better quality with headset ..
Now that I have some of yours attention - why don't I see more post
of video jerkiness, stuttering problems ?
In my phone After every 1 sec. the video recording stutters slightly.
I saw this we saw this all ready in first galaxy test video.
My main problem with the mic is the distortion... It's so bad you can't even record a clip in the car with the radio on. It already gets distorted, something to be ashamed of samsung.
Nice to have HD recording, too bad the only thing worthwhile is the picture since the audio is utter crap.
(Yes, a bit frustrated )
Is it still this bad with the JPK Froyo firmware?
Moved thread to Q&A section
Never noticed this before. I hope this is software related. More and more bugs keep on appearing, almost wishing I picked another phone. The Galaxy S has downright amazing hardware, yet Samsung choose to let it down with all the bugs
Sent from my GT-I9000 using XDA App
I've just bought the Galaxy S for my other half and have noticed exactly the same problem . Went back to the shop and tried the test phone they have in the shop. I only noticed a very marginal improvement (guy in the shop didn't notice any difference).
Anyway I would be interested to know if anyone has swapped the phone since noticing this problem and had an improvement - i.e. is it just a dodgy batch of microphones from Samsung?
Thanks all!
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
I've been complaining about this since July... no response
Sent from my GT-I9000M using Tapatalk
ranjib said:
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
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Most smartphone will get crappy sound when using built in microphone on High volume environements. Basically, it's hardware limitation with the built in microphone.
I've done some test (see in the accesorie sections for result with video) and you can use an external microphone with an adapter for theses type of recording.
So, the delivered headset does nothing better than the onboard mic.
It is definitely a matter of the hardware?
Asap I'll give an external mic a try....(using the Nokia-made TV-cable...)
Grashoper said:
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
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Pls reply to other forum messages showing that u also have the same problem after replacing the phone (it only solve part of your problem), because I see your msg from another post that u were saying that u have no problem after replacing the phone. And that is not totally correct, u still encounter some problems
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
My phone is on Froyo 2.2.1 (thanks to this website).
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
http://www.youtube.com/watch?v=FLZbz6KXLso
I have the same issue.
Check the comments, there is a guy who says how to fix it, but he is not very precise, so i asked for more info.
We'll see
Πάνος
Try out Speedmod by Hardcore in the dev section. Includes fixes for the mic and headphone output.
No need for Audio boost or any hacks. Sound is the way it should be now
A lot less background noise on mic now and no more EU regulations degrading the audio quality anymore.
Sent from my GT-I9000 using XDA App
When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Google Pixel 2's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
Terrible, constant high pitch sound always present when screen is on and a clicking sound that is like a clock. Always the same rate and always present even during calls. RMAing my Pixel 2 and my wifes Pixel 2 for the same reason.
My Pixel 2 has the same type of problem. When you are on a phone call and using the phone against your ear, you hear digital interference noises and ticking sounds. It is so very annoying and unusable.
I heard that turning NFC off help this for the 2 xl
I made one call today from my house and didnt have that problem but my NFC has been off since setting up the phone. I am on Fi and wifi calling as well. One off thing though is I did pair the device up with my Jeep and was playing pandora when a call came through over bluetooth. My Kenwood receiver picked the call up and immediately maxxed out the volume, the beep was loud enough to crackle my aftermarket speakers. Scared the **** outta me. I just immediately hit end call and dropped the volume down. I wouldnt doubt his very well may be an issue Kenwood though.
No issue here with call clarity. Maybe a small step down from my Turbo. But if there is one thing Motorola always nails is their radios.
Side question though, should these phones have a Face Sensor that locks the screen while on a phone call? Mine isn't locking and I was doing all manner of crazy things when my cheek touched the phone.
radon222 said:
No issue here with call clarity. Maybe a small step down from my Turbo. But if there is one thing Motorola always nails is their radios.
Side question though, should these phones have a Face Sensor that locks the screen while on a phone call? Mine isn't locking and I was doing all manner of crazy things when my cheek touched the phone.
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Click to collapse
Can you turn the proximity sensor on and off?
The Dark Knight Patriot said:
Can you turn the proximity sensor on and off?
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Click to collapse
A little google searching suggests there's a link to Adaptive Brightness. I've re-enabled AB and will see what happens today.
Call quality seems to be good, but I have noticed an intermittent high pitched electronics whine. It's not on every call and not on every call with every person.
It's not a *fix*, but I find myself making and receiving actual phone calls less and less. These days just about every app has a high definition VOIP option available, so I find myself using that a lot. Hangouts, Messenger, Signal, etc. If you're making a lot of business calls daily or talking on the phone a lot with someone over a traditional voice call, I could see it as a dealbreaker. But moving forward, if there's a slight bug I can live with, some minor electronics whine over a legacy communication channel would be it.
I noticed the same problem from my pixel.. I was on a voice call using the Duo app, there a very low volume static clicking sound. I turned off NFC as this thread suggested and the clicking noise goes away; however, there's still some static noise. I wonder if this is a hardware issue...
Can any of you tell us where you got your GP2? Is it a Verizon Phone or did you order it from Google Store?
I just noticed this issue today, it is in line with the rest of your comments ("clock ticking", interference sounds, etc)
I have a Verizon Pixel 2, but I do not think it is limited to their phones. Hopefully Google is able to patch the issue in a future software update by disabling whatever is causing the issue during a phone call.
I assume a software fix will resolve the issue. It would be shocking to go to production with such a glaring problem.
TiltedAz said:
I assume a software fix will resolve the issue. It would be shocking to go to production with such a glaring problem.
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Click to collapse
Is the Pixel XL screen burn-in not a glaring problem?
Is anyone else having an issue where you place a call and nobody can hear you on the other end?
Just got my Pixel 2 XL Black last night, No clicking or Buzzing sounds. Call quality is clear. Speaker is bloody loud had to turn it down VS my original Pixel XL.Side Note NFC is on I use NFC daily.
My Pixel2 from google store works perfect. No sound issues. In fact better than my Pixel. The signal at my home left my pixel constantly jumping onto wifi, now I have bars and never goes on wifi. Using Verizon pre-paid.
Tried a GSM call today (Pixel 2 to Nexus 5X) and it was fine. Nothing wrong / Nothing special.
Generally I use VoIP that works also good.
Sent from my Pixel 2
I have the P2 on verizon, even my ****ty lgv10 had better reception. I keep getting "you're breaking up" Anything I could do to boost the signal?
pastapie said:
I have the P2 on verizon, even my ****ty lgv10 had better reception. I keep getting "you're breaking up" Anything I could do to boost the signal?
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Click to collapse
Same issue, AND the beta didn't fix the annoying clicking sound either.
Hey,
My phone got really quiet during phonecalls 2 weeks ago. I have the slight feeling that I got a software update in that timeframe, but since I can't pinpoint either, that might be coincidence (unless others have the same problem). I also noticed that before while watching videos, you would get the feeling that the sound came from the middle of your phone (and had proper stereo), while now I notice pretty obviously that the sound comes out of the speakers near the USB-C connector..
I've also confirmed that everything is fine when I have a call on Bluetooth Headsets or on Loudspeaker, so it seems that only the speaker next to the front facing camera is affected.
Anybody else with similar issues? Makes phonecalls without bluetooth close to impossible in any crowded area.
Thanks, Olli
pilzkopf92 said:
Hey,
My phone got really quiet during phonecalls 2 weeks ago. I have the slight feeling that I got a software update in that timeframe, but since I can't pinpoint either, that might be coincidence (unless others have the same problem). I also noticed that before while watching videos, you would get the feeling that the sound came from the middle of your phone (and had proper stereo), while now I notice pretty obviously that the sound comes out of the speakers near the USB-C connector..
I've also confirmed that everything is fine when I have a call on Bluetooth Headsets or on Loudspeaker, so it seems that only the speaker next to the front facing camera is affected.
Anybody else with similar issues? Makes phonecalls without bluetooth close to impossible in any crowded area.
Thanks, Olli
Click to expand...
Click to collapse
Check your audio settings anyway. Leave it on music, seems to help and check if mono is turned on in accessibility.
If like me you blocked up your earpiece grill, then get a toothbrush and get it clean, no water just (light) stabbing motions and circular whilst pushing against it .
For me it was what worked.
The main speaker (bottom) I would avoid pushing anything in there at all, but compressed air would work as it should.
I am facing an issue with my video calls with all firmwares of global rom since first release untill 12.5.4. the issue is the other side can't hear me well as the volume is really low, and if a group of us are on the video, only the holder of the phone is heard, and the rest are heard like speaking under water.
Tried several apps, all types of available video calls and all same, DUO, messenger, imo, line, Skype, etc.
However, if speaker is on instead of video call, the sound is amazing. Tested mics of all 3 of them and working perfect.
Anyone facing same issue and was able to resolve it? Please let me know how to get it sorted as it is really annoying.
Nothing here I'm afraid, sounds like a mic issue
xNAPx said:
Nothing here I'm afraid, sounds like a mic issue
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Tested mic and tried with speaker, video recording and voice calls are all perfect, except video calls using third party apps only
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
xNAPx said:
The First thing I can say is to force stop those apps and clear cache and data and see if the issue persists,try also a reboot after done it
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Click to collapse
Done, done ,done and a factory reset also done. I believe It is something related to software priorities or algorithm to reduce ambient noise but in a bad way instead of a good way.
As example, I make a phone call with my parents on video call using duo, if my daughter is far around 2-3 Meters from the phone then they would hear her like speaking under water, if further they would not hear her, if closer would be okay. Also, even if close to the phone the volume is lower than usual. However, if it is a voice call with speaker, everything is loud and clear.
This concludes to me as a software issue or apps compatibility with this device. I cannot find a solution, and I see it a very common issue with many devices as well, not only mi 11 ultra, but for this device I cannot find a solution.
Try to make a video call using Duo with people around you, the other side will hear you only and with a lower volume than usual. If you use WhatsApp it is slightly better but still poor.
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
xNAPx said:
What Cover do you have? Did you try the same with the phone without cover? Because I don't have this issue (using WhatsApp)
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Click to collapse
With cover or without cover, same issue
Would much appreciate if anyone got an idea of what is going on and can explain it
a new update
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I found what is the cause, it is called voice gain or volume gain. it is set as low by default and cannot be changed except by root. there are a few applications that can boost gain. as gain by default is set at 1 and can go as high as you could. an app called (Microphone Amplifier) is a simple app that really helped me with it for now but still needs more testing. the app got a very low rate because of no instructions how to use it and very poor UI, but the function is simply what am I looking for.
if anyone have an idea to fix the microphone gain without root please share it with me.
I've tried SetEdit but couldnt find the correct lines (tried volume_voice_xxx) but non of them worked.