Dead pixel or dust - Samsung Galaxy Note 8 Questions and Answers

Hi I've had my note 8 for around 3 months and I checked the display once it left the box now I've noticed want looks like a speck of dust or stuck pixel on the left side near the middle
It can only be seen about half brightness and it cannot be seen on a black wallpaper
Does this sound like a stuck pixel or a speck of dust
I don't fancy sending it off and having my phone pulled apart for something silly but still it's annoying just hoping if it is dust it might bugger off lol
Thanks

Related

My Walmart Nexus 7 owns all my Google Play Nexus 7s.

During the past 2 months I've gone through four different Nexus 7 tablets (two C6Os, a C7O, and C8O) from Google Play. All had loose glass on the left side that bothered me and the USB port on the last one even died. So I called Google and they are just giving me a refund at this point.
I went out and grabbed a Kindle Fire HD thinking about making the switch. And it's a nice tablet for Amazon content... but I'd really still like to have a Nexus 7. So I went out to Walmart and bought one, figuring I could at least return it quickly if it's messed up like all the rest.
I checked the box and saw it is a C8O. Opened it up and checked the glass. Oh my god, it looks perfect. The glass is just slightly below the silver rim on all side.
Same here, i got s C80 nexus 7 16 Gb at local walmart and ran my fingernail around the whoel tab and there is no screen lift. looked at all angles and no lift, no creaks, no sounds and no retarded loose speaker.
took the tab into a completly dark room and then turned on the tab to full brightness and performed a reboot and watched the screen around all edges and saw no light bleed. downloaded a LCD test app form the market and tested full brightness all colors including white and black and saw no light bleed anywhere.
im very happy with this unit and after 3 weeks no issues yet. (cross fingers)
Got mine (well my dad did) from the local office max, and yes the left side of the screen is a bit lifted very small though, only noticed if you touch it, and only "rises" if the tablet is hot. My cover is arriving soon and I am way out here in Brazil, so calling Google for warranty is kinda impossible lol!
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
AlleN7 said:
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
Click to expand...
Click to collapse
If you can physically see it acting spongy under your touch, then it's screen lift. Basically the screen "flexes" - if not, then it's just poor mounting but probably not a problem in the long run.
My new N7 sounds a little like yours...on the right side the bezel is just a tiny tiny bit higher than the glass...on the left side, the glass is a tiny tiny bit higher than the bezel. However, the screen doesn't move or flex at all.
Glad to hear you finally got a good n7. The one I pre ordered had screen lift so I had it replaced and so far this one is great (knock on wood).
Sent from my Nexus 7 using Tapatalk 2

Displayglas failure on the left and right edges

Hey community i own two Nexus 4 devices and both have the same problem... Two different bags and one SGS 3 were needed to recognize the problem specially on N4 devices. The left and right curved edges and some parts of the rest of the display are very sensitive of wear.
How I recognized this?
I wanted to clean my display.
If i breath on it, spots will appear who wont mist that much than the rest of the display.
This spots are not removeable and susceptible for dirt and fat fingers / fingerprints.
The SGS 3 , that has the same curved edges hasnt got this problem althrough it has the same kind of glas : gorilla glas 2
My first N4 had this problem on the left side to the middle of the display where i scroll the homescreens with my finger.. My second N4 has it symmetric on each side after 2 weeks. A displayprotector holds back the wear of the rest of the display.
I sent an email to google and reported about my problem. If you have recognized the same kind of s**t , please post a reply and where these spots appear. THANKS
Most likely the oleophobic coating is wearing off in those places. It happened on my Galaxy Nexus and its starting to happen on my Nexus 4. I have a bumper on so the edges are fine. Its wearing where it rubs against my pants pocket.
No problem here after 2 months +.
@ el daddy : sorry but this normaly happens to a 1 year old device. mine are one month and one week old. and that homescreenscrolling causes such spots.. in light use after one month.. like i said... SGS 3 same glas, same curved edges, havnt got that problem
-creez- said:
@ el daddy : sorry but this normaly happens to a 1 year old device. mine are one month and one week old. and that homescreenscrolling causes such spots.. in light use after one month.. like i said... SGS 3 same glas, same curved edges, havnt got that problem
Click to expand...
Click to collapse
I don't get why you are condescendingly apologizing to me. I was just telling you what was happening and that it's happened with my last two phones. Yeah it's annoying, but there is no time frame on when it should or shouldn't happen. It doesn't matter if it's brand new or 5 years old. Enough friction will cause wear.
AW: Displayglas failure on the left and right edges
and thats the point. one month light usage. and the finger causes enough friction to wear the screen like a streak of 1 cm * 4 cm from the edge to the middle? i cant imagine
Sent from my Nexus 4 using xda premium
same problem
i am getting this on about a quarter of the screen, where the coating has obviously worn off. it must be from going in and out of my jeans but ive only had it for 12 days. kind of a shame, its most noticeable in bright sunlight, with low screen brightness.
do you think putting a screen protector over top would even out the appearance of the coating and hide the area where its rubbed off?
AW: Displayglas failure on the left and right edges
yes a screenprotector helps to hide the worn spots. This afternoon i will post some pictures of the screen that will proof that this problem is caused by a manufacturing failure.
This are pictures of my second 1 and a half week old device. If i hadn't put a screenprotector on the display, the half of the screen would be rubbed of now.
In this picture you can see where the worn spots are.
http://www.abload.de/image.php?img=p1000418-12wrs3.jpg
Now I will show you pictures from each side of the phone.
Left:
http://www.abload.de/image.php?img=p1000414dgpob.jpg
http://www.abload.de/image.php?img=p1000412byug4.jpg
http://www.abload.de/image.php?img=p10004168kugv.jpg
Right:
http://www.abload.de/image.php?img=p1000413fruta.jpg
On each side the simmilar wear with that not worn spot in the middle of the ledge.
Such a symmetry isnt caused by natural wear... It is caused by a differend degree of hardness all over the glass.
http://www.abload.de/image.php?img=p10004021yoz5.jpg
new picture
All your links are broken but it doesn't matter anyway. I'm honestly failing to understand the problem here? It's just the anti-finger print coating which is laughable at best at doing what it's supposed to do anyway. The only time you notice it wearing off is if you breathe on the phone.
You got any pics? the ones 2 posts above mine say they permission denied
I've got an old sgs that I never put a case or screen protector on and carried round in my jeans pocket for over 2 years without any wearing out of the screen coating. I've got a six month old razr maxx again with a perfect screen even tho it's been in my pocket without a case or screen protector. I've got a 6 month old n7 that I use all day long every day and which is constantly in and out of a neoprene sleeve that has a screen as good as the day I bought it, which hardly shows any finger prints and which I clean about once a month if that.
Contrast that to the 2 month old n4 that has half it's coating missing (although not in a pattern that could be caused solely by wear - it looks more like it was never applied correctly). I have to wipe the screen clean every time I use it and five minutes later it's filthy again, but only on one side - the other side is pristine. The dirty side is noticeably rougher too when swiping. In daylight the finger grease is enough to obscure the screen, so that I feel the need to clean it.
It's clearly either faulty or not fit for purpose. My gut feeling is that if applied correctly to a properly prepared screen, the coating should not wear off in normal use.
I really feel for you guys but there's no way to determine if x or y phones coating will wear off. I don't know if its the specific coating that Google uses or what but this has been known to happen on the nexus s and the galaxy nexus as well. As for your jeans... Jeans are actually very abrasive as they attract dirt and soot into the fibers and it acts almost like a strop on the glass repeatedly taking it in and out of your pocket.
I don't trust the glass on any of these devices and though the screen feels really nice on this phone... One of my RMA phones shipped with a big dot of a scratch or defect in the screen right from the factory. I never use any of these devices without a screen protector. I use bse as they mostly preserve the feel of the screen sans protector but if you want a less worn screen... On any phone I would suggest that be one of the first things you get for your phone.
Sent from my Nexus 4 using xda premium
AW: Displayglas failure on the left and right edges
Links working enjoy the pics
Sent from my Nexus 4 using xda premium
Mine's exactly the same even down to the not worn spot in the middle of the edge. From how I use and carry my phone there is no way this is caused by normal wear and tear. My replacement arrived this morning so I will see how it compares tonight.
AW: Displayglas failure on the left and right edges
I think these little bugs are caused by the low price of the phone. reducing the costs of a phone causes bad quality...
Sent from my Nexus 4 using xda premium
Picture from my old phone:
http://www.abload.de/image.php?img=p10003696uu5c.jpg
Homescreenscrolling caused this

Light bleeding from edge of phone?

Noticed something for the first time today. Looks like there's light bleeding from the left side edge of my screen where it meets the frame. It's not uniform either so it makes me think that there was some sealent that detached somehow. Anyone else have this issue? I'll try and take a pic once I have another camera to use.
Looks like the same is happening to mine. Left side bottom corner. Actually seems to just be the paint under the glass is peeling away or something? Doesn't seem like it's physically open, compromising the water resistance.
Look like this?
Sent mine in like 2 weeks ago. Still waiting for them to ship it back.
They managed to replace the LCD and motherboard for some reason... wth Samsung
another thread...its not light bleed -
https://forum.xda-developers.com/galaxy-note-8/help/light-bleed-t3670247
Dang. That's too bright for a dark room.
Huh just noticed that on mine too. Not that bad though but still noticable.
Composed on Galaxy Note8
I've had 2 replacements so far. First one was on the left side from top to bottom. Second phone was all round. Looked the screen had it's own halo!
Interestingly the store manager said that this is not the norm having compared them against the the display phones in store and his own Note 8 which were all flawless!
Whether it's the light reflecting from the screen etc etc, i personally believe this should not be like this, not when there is so much inconsistency between flawless handsets and handsets with the light bleed.
Samsung needs to address this and actually take ownership.
This is one of the first things i checked when i got my Note 8. Mine doesn't have this "bleed"

Dead Pixel?

So I have noticed a "black" dot near the right edge about halfway down on my screen. I can feel what may be a scratch but definitely not a deep one. When I first saw it, I had a screen protector on it and thought a piece of dirt had gotten in between the screen protector and the screen but after I took it off I noticed this dot. Anyone had this problem. I would like to think Samsung would help me but my back glass has spider cracked and I'm not sure if they would still honor this. Anyways here's a few pictures, tell me what you think.
It is not ONE dead pixel, it is a group of pixels, most likely due to an impact, only fix would be screen replacement, sorry
Stunna4life888 said:
So I have noticed a "black" dot near the right edge about halfway down on my screen. I can feel what may be a scratch but definitely not a deep one. When I first saw it, I had a screen protector on it and thought a piece of dirt had gotten in between the screen protector and the screen but after I took it off I noticed this dot. Anyone had this problem. I would like to think Samsung would help me but my back glass has spider cracked and I'm not sure if they would still honor this. Anyways here's a few pictures, tell me what you think.
Click to expand...
Click to collapse
I had one little dead pixel, samsung replaced whole screen and battery
Well, that 'scratch' that was made is basically a drop to your phone.
Whatever it is that the phone fell on managed to poke into the OLED screen, probably missing the digitizer by a little, damaging that cluster (the shape and shading of that makes this make sense)

How big a problem is LCD burn/shadow on Note 8?

I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
I have my note 8 since Nov 22 2017, and it does not show any burns, shadows or abnormal tint/color anywhere, FYI, it is a LED panel, not LCD
Mc Binsk said:
I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
Click to expand...
Click to collapse
Brought my Note 8 on almost the same day as Winol, no screen burn in for me either.
Ok thank you guys
I bought this about a year ago, it's there if you are looking for it. if not don't worry about it. Just use gesture navigation you are good for few years
Mine has bad burn in but it doesn't bother me
Sorry
Sorry
Done
Are you trying to take a screenshot of your burn in?
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Screen Burn-In is not really an issue, unless you are gaming or textings for really long periods of time. Or have a picture displayed on your device for over 2 hours.
I have massive amount of burn in of the whole keyboard,and the top of the screen. Irritates me to no end, I have reversed my colors of my keyboard but I doubt that will help
I see a really varying experiences about this issue, it reminds me about another issue with the sides peeling off, some posted very bad peeled sides, specially on black models, in the end I think these occurences might be batch-related, or pure and simple bad luck, my note, as many, many others
is more than a year old and happily does not have any problem whatsoever
Max_Terrible said:
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Click to expand...
Click to collapse
That does sound weird haha.
As far as the peeling, when I first got my Note 8, I could feel an unevenness on the sides. Turns out that there was a thin plastic film just like there was on the top and bottom when it came out of the box. I just peeled it off. Is that what you were talking about? I just assumed it was put on at the factory before it was boxed up as like the protective plastic on the screen and back. Was I wrong to peel it off? It didnt seem to affect the finish at all and shortly after that, I put the phone in a case anyway...
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
winol said:
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
Click to expand...
Click to collapse
Interesting. Thanks for the link. The more I look in the XDA forums, the more I am second guessing my choice on getting this phone. Between the screen burn, the peeling paint, the charging port burning out, mysterious cracks in the screen, etc... I am wondering if I should have done a little more research. So far, knock on wood, this first month has been trouble free and hopefully it stays that way.
And as far as the protective plastic film on the sides, maybe it is a recent change that Samsung is doing? I honestly couldn't see it but could feel it and when I peeled it off, it was perfectly cut out to go around the buttons. One of the posts in the link you provided mentioned a protective film over the colored back glass to provide a better visual look. Maybe that's what I discovered on the side and was supposed to leave it on but I couldn't stand the uneven feel of it before I got the case.
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
Yes I am that slow. I can't believe I did that I wasn't thinking right.
jason504 said:
Yes I am that slow. I can't believe I did that I wasn't thinking right.
Click to expand...
Click to collapse
Bahahaha!! That's great!:laugh:

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