Dead Pixel? - Samsung Galaxy Note 8 Questions and Answers

So I have noticed a "black" dot near the right edge about halfway down on my screen. I can feel what may be a scratch but definitely not a deep one. When I first saw it, I had a screen protector on it and thought a piece of dirt had gotten in between the screen protector and the screen but after I took it off I noticed this dot. Anyone had this problem. I would like to think Samsung would help me but my back glass has spider cracked and I'm not sure if they would still honor this. Anyways here's a few pictures, tell me what you think.

It is not ONE dead pixel, it is a group of pixels, most likely due to an impact, only fix would be screen replacement, sorry

Stunna4life888 said:
So I have noticed a "black" dot near the right edge about halfway down on my screen. I can feel what may be a scratch but definitely not a deep one. When I first saw it, I had a screen protector on it and thought a piece of dirt had gotten in between the screen protector and the screen but after I took it off I noticed this dot. Anyone had this problem. I would like to think Samsung would help me but my back glass has spider cracked and I'm not sure if they would still honor this. Anyways here's a few pictures, tell me what you think.
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Click to collapse
I had one little dead pixel, samsung replaced whole screen and battery

Well, that 'scratch' that was made is basically a drop to your phone.
Whatever it is that the phone fell on managed to poke into the OLED screen, probably missing the digitizer by a little, damaging that cluster (the shape and shading of that makes this make sense)

Related

Checkered prints on screen

Hey guys, I got my Nexus One earlier this week, and I love it so far, but I have some issues with my screen.
There seems to be a checkerboard kind of print on it. I can't really explain it any better than that. At first I thought it was maybe residue from the plastic wrapping it came in, but after a week and some thorough cleaning, it's still there.
It appears to be finger grease, which indicates that there's a problem with the glass. After cleaning it with a microfiber cloth, the pattern is gone (or at least extremely hard to see), but after some use, it becomes clearly visible again. To me, this says there's extremely small deviations in the glass, which finger grease gets stuck in where it isn't removed by a quick wipe down. To further support this theory, the screen seems more rough swiping top to bottom, than bottom to top, which would make sense given the pattern.
Edit: After thoroughly cleaning the screen, the breathing on it (like a window), my breath makes the pattern clearly visible. Though, this doesn't really confirm anything.
Has anyone else had or seen this issue? Any recommendations on fixing it, or should I be calling up HTC?
I'll try to take a picture when I get home from work, but I doubt it'll be visible. My only other camera is an iPhone.
I think what you see is the digitizer. It is barely visible but you can see it on every touchscreen phone
watercool said:
I think what you see is the digitizer. It is barely visible but you can see it on every touchscreen phone
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Click to collapse
Not to be one of those guys, but I never saw the digitizer on my iPhones, until I got my Nexus One. Had a moment of uh, my phone's screen is really going to be like that? until I realized what it was, and now I only notice it at an angle in bright light.
You are right, with you can see it I meant just in theory.
I saw it the first time on an n1 too, but only once or twice, but never saw it again since it is so barely visible
watercool said:
You are right, with you can see it I meant just in theory.
I saw it the first time on an n1 too, but only once or twice, but never saw it again since it is so barely visible
Click to expand...
Click to collapse
Yeah, I definitely knew what you meant. Just wanted to throw that out there.
It kind of sounds like your phone is suffering some form of Newton rings. In the phone world its when the front screen presses on the digitizer and creates light refraction, thus looking like oil swirls. My HTC fuze suffered this horribly and it gets worse over time as far as touch sensitivity goes. I would recommend calling HTC. My nexus doesn't have this issue at all.
I am wondering now if the shipping nexus ones have the LCD screens instead of amoled because of the shortage in amoled screens though.
Sent from my Nexus One using XDA App
I don't believe I'm seeing the digitizer. This is on the glass, not the display itself. It's visible on the bezel around the screen as well. I'll try to take a picture when I get home from work.
Edit: to be clear, it covers the entire front glass, over the display and the bezel, and is clearly visible even with the display on.
Strange issue. Never saw this when I purchased mine, though that's probably because I was excited to turn it on rather than inspect the body.
I think it probably has to with the adhesive material between the digitizer and the display not completely curing. When it does cure you don't see it very well but when you use the phone and it heats up the pattern comes back. At least that's my theory.
Sent from my Nexus One
Took some pictures. For the sake of size, I'll link them.
Full screen, off
Screen edge, off
Screen edge, on
These are pretty accurate, in terms of what daily usage is like. The full screen one might be a bit much, I had to hand print it up to get it to show in the picture, but the one with with the display on is pretty much what using it (indoors) is like.
I've seen that sometimes on my phone, but it's not nearly as often as it seems to be with yours. Not sure what that is then.
I had a problem with my screen that can only be described as similar. One of the replacement Nexus Ones I received had an incomplete oleophobic coating where the entire bottom 1/4th of the screen would be very clear and the top would get cloudy after light use. There were also a few circles just like the bottom of the phone on the upper portion as well.
I called HTC and they just replaced it for me. Sounds like you should do the same.
Whoa, those look like the glass was machined improperly or that the adhesive issue I hypothesized about earlier could be the culprit.
Contact HTC or Google at 1-888-48-NEXUS (63987).
hackm0d said:
Whoa, those look like the glass was machined improperly or that the adhesive issue I hypothesized about earlier could be the culprit.
Contact HTC or Google at 1-888-48-NEXUS (63987).
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Click to collapse
Thanks! Just got off the phone, they're going to replace it. Also, I can't believe how friendly/helpful they were. I'm extremely impressed.
j.bruha said:
I had a problem with my screen that can only be described as similar. One of the replacement Nexus Ones I received had an incomplete oleophobic coating where the entire bottom 1/4th of the screen would be very clear and the top would get cloudy after light use. There were also a few circles just like the bottom of the phone on the upper portion as well.
I called HTC and they just replaced it for me. Sounds like you should do the same.
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Click to collapse
Nexus One's do not have a oleophobic coating on the screen.
cbaltzer said:
Thanks! Just got off the phone, they're going to replace it. Also, I can't believe how friendly/helpful they were. I'm extremely impressed.
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Click to collapse
Same here, they're extremely nice.
I wanted to get a replacement battery since mine has short battery life and constantly overheats, so they forwarded me to HTC but unfortunately for some reason they didn't have my IMEI or S/N on their records, so I couldn't do anything.

small dot on lcd

today i have noticed that there is a very small black dot on lcd, but i dont think its a dead pixel, because its visible when the screen is off, like a little dust under screen !
is it possible that dust goes under hd7 screen ?
how can i fix that ?
I have the same issue. But I leave it as it is ´cause I don´t want to make it worse and in normal operating it doesn´t bug me so much.
what is it ? is it dust or dead pixel do you think ?
but its annoying in white background
Well indeed I think it is a dead black pixel since it doesn't move like dust.
It doesn't disturb since the display never is fully cleaned :-]
My first HD7 had dust under the screen straight out the box, 2 specks by the arrow up the top right, I exchanged it as it also had a gap on the battery cover so I could see the SIM card.
replacement was perfect, so a bit of dodgy quality control at HTC by the looks of it..
JonP81 said:
My first HD7 had dust under the screen straight out the box, 2 specks by the arrow up the top right, I exchanged it as it also had a gap on the battery cover so I could see the SIM card.
replacement was perfect, so a bit of dodgy quality control at HTC by the looks of it..
Click to expand...
Click to collapse
hi John.
I have HD7 and the battery cover has a gap- as you described...
where did you send your hd7 in order to be replaced?
Did you send it dirtectly in HTC's?
or did you address to the shop you bought it?
how many days did they spend to replace your mobile?
Thanks for your help
the small dots under the screen is not dust specs.
its actually the insulators builted in the screen..
if u place the screen under then sun with a black screen (lcd off) u can see there is actually quite a number of them.
they are visible if u tilt it to a certain angle..
i place a matte type screen protector and its not visible anymore.
anyway i still hate the tarnished camera button.
nevertheless, my kick stand starts to paint-pill even though i have not even use them. =(
but i still love wp7.
B3nGz said:
the small dots under the screen is not dust specs.
its actually the insulators builted in the screen..
if u place the screen under then sun with a black screen (lcd off) u can see there is actually quite a number of them.
they are visible if u tilt it to a certain angle..
i place a matte type screen protector and its not visible anymore.
anyway i still hate the tarnished camera button.
nevertheless, my kick stand starts to paint-pill even though i have not even use them. =(
but i still love wp7.
Click to expand...
Click to collapse
I know what are you saying, but this dot is different from them, its not on that grid, its only one and when the background is white its visible as dark color
but i dont think its a dead pixel too, it is a little far from lcd and seems to be under the front glass !
I couldnt do anything with it

[Q] Q: A piece of metal stuck between screen and body?

So I just got the IS before the weekend and Ive been setting it up and playing with it ever since.
Now, what I've noticed, is a small piece of silver metal stuck between the screen and the phone body. Its on the left side approx in the middle of the screen. I though it was a scratch, but I can clearly se the plastic sandwitched between the glass and the body bein bent. So,does anybody else have this? Is it part of the phone, some sensor or touch adapter/device? I dont really think so but just thought I'd check wi you guys.
Definitely a production fault.
Could you keep us posted on the repair, or replacement please?
I'm quite interested as I have a faulty touchscreen, and I'm wondering how long it will take for a repair.

XT890 - Caught the Frame, Screen went a funny colour now black

HI.
I've unfortunately caught my XT890's screen with what was probably a set a of keys and have pushed the frame away from the glass at the Sim and SD card slot so that there is approx. a 4 mm gap between the glass and the frame ( the sealant is visible).
The phone's screen continued to work perfectly for about a day until I pushed the frame back into place and appear to have done some damage as the screen slowly stopped working - I had a section of black that appeared at the top of the screen and slowly crept down the screen, which went purple first then black , creeping down the sides of the screen first, then filling in the middle until the full screen is black. I think I've also lost the digitizer input, as I can no longer turn the 6am alarm off on it.. and I can't take out the battery either :S
I've "rebend" the frame to the original damage, but this has had no impact in reverting the screen to "usable".
The glass looks complete - no cracks or anything, so I'm really not sure if replacing the glass screen and digitizer pre-build as a "frame" will fix the problem, or not. At ~£30 for the part on a phone worth ~£70, I'd like to understand if its' worth the risk or just to buy a replacement outright.
Has anyone had similar experience with this?
lol, never seen that before. Looks like the liquid inside the screen slowly dropped out and damaged some internal parts. This will certainly needs replacements. But unless u can do it your self i would consider buying a new one.
How did u bend your phone sides on the first place? (i never tried it, but it seems very sturdy)
I have absolutely no idea how I managed this - I was up a ladder at the time and must of inadvertently put a leatherman or keys in the same pocket as the phone and then "trapped" it so that it pushed sideways on exactly the weak spot of the simcard slot. I'll upload a picture of the damage for prosperity.
I didn't think AMOLED had liquid in them, but that would correlate with the affect I had - it must of been a tiny, tiny hole :S.
Such as shame after 2 years of perfect operation - and I had hoped for another year instead of procuring a new phone as it did the job so well.
Yep, I'm happy to replace it myself, I've done 4 or 5 screens on a Defy before, and this looks simpler.
PS - it looked very similar to the pictures in this, so that's positive in some ways!
http://forum.xda-developers.com/showthread.php?t=2456966
I cracked my screen and bought a new with digitizer. was very easy to replace just follow the youtube video about disassemble razr i.
You will also need some glue though for the stupidly placed motorola logo..
i bought mine from ebay for less than 20 euro. but it has some wierd greenish color in the top where the statusbar is. its not visible when holding the phone vertical. but when holding horizontel its alittle noticeable. not a problem at all but just be carefull going for the cheap ones.

Note 8 and S8/S8+ Edge Light Leak/Bleed Problems

Do you guys have the issue?
Bothering the hell out of me
Second device still has this issue
Should I continue to exchange until I get a normal one?
It's OLED screen, how could that be? You could put a photo on here.
edwinpang said:
Do you guys have the issue?
Bothering the hell out of me
Second device still has this issue
Should I continue to exchange until I get a normal one?
Click to expand...
Click to collapse
It's not light bleed
use search bar too
thread already here - https://forum.xda-developers.com/galaxy-note-8/help/light-bleed-t3670247
It's common. Just like every issue, not everyone has it, but quite a few people do. I think that we all agreed on a few things:
1. It isn't actually light bleed by the standard definition. It is light leakage around the bottom of the screen, reflecting off of the metal of the bezel.
2. It has been around since curved screens have been around.
3. It does not affect water resistance.
4. It isn't being caused by the screen lifting. It appears to be happening because the black around the base of the screen isn't flush with the bottom. Samsung is aware of it and they don't consider it a defect. It's more of a tolerance issue.
5. Getting the screen replaced isn't a guarantee of a fix. We had at least one person on the above listed thread that had the screen replaced and ended up with the exact same issue.
6. Getting a replacement device is not a guarantee of this being fixed and instead, you might get a device with this issue and some other issue.
7. Most cases will hide the issue.
My wife and I both have Note 8s and both of them have it. I just put the phones in cases and forgot about it. Given the number of things that can go wrong with one of these things, there's just no way that I was going to try swapping it when it is likely that I would end up with another device with the same issue and/or something worse.
Because of the nature of what may appear to be a light bleed, logic dictate to me that an exchange, or screen replacement will not keep light from reflecting off the edges!
princeasi said:
Because of the nature of what may appear to be a light bleed, logic dictate to me that an exchange, or screen replacement will not keep light from reflecting off the edges!
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Click to collapse
If the black around the inside edges of the screen goes to the very bottom of the screen all the way around, then you will not have the light leakage. The reflection happens when the black doesn't go all the way to the bottom and light reflects off of the metal. This is why some people don't have it. In those cases, there is no light leaking out the bottom of the screen that can reflect.
usmaak said:
If the black around the inside edges of the screen .
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Click to collapse
What is this "black around the inside edges" you speak of?
Honestly, unless you getting "leakage" like this, there's no good reason to try and play the lottery. I sent it in to Samsung to get repaired. There's very little "leakage" with the new LCD panel and glass, but there's still a tiny bit, not super noticeable like before.
This is what I saw when looking directly at the screen. Yeah, it was pretty bad. You could see it during the day/lit room.
princeasi said:
What is this "black around the inside edges" you speak of?
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Click to collapse
Look along the bottom edges of the screen. The actual image area does not go all the way to the edge of the bezel. All around, that portion of the screen is blacked out. If the black does not go right to the very edge of the screen, there's a very small area where light can escape and reflect on the bezel.
usmaak said:
Look along the bottom edges of the screen. The actual image area does not go all the way to the edge of the bezel. All around, that portion of the screen is blacked out. If the black does not go right to the very edge of the screen, there's a very small area where light can escape and reflect on the bezel.
Click to expand...
Click to collapse
I'm asking what exactly is the "black" that you're speaking of? Are you speaking of the material that makes up part of the actual display? Is it the black paint on the side frame? What exactly is the "black"? Or is the "black" referring to the area where light is not reflecting?
None issue. I'd be more concerned about screen uniformity if I were a fusspot.[emoji9]
Sent from my SM-N950U using Tapatalk
princeasi said:
I'm asking what exactly is the "black" that you're speaking of? Are you speaking of the material that makes up part of the actual display? Is it the black paint on the side frame? What exactly is the "black"? Or is the "black" referring to the area where light is not reflecting?
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Click to collapse
The black that I'm referring to is along the edge of the screen. It is the material that makes up the display, along the bottom edges. I don't know if it's paint or some other material.
usmaak said:
The black that I'm referring to is along the edge of the screen. It is the material that makes up the display, along the bottom edges. I don't know if it's paint or some other material.
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Click to collapse
If what you say is true, this should be adressed by samsung. Can you point me to any credible sources substantiating what you're saying?
princeasi said:
If what you say is true, this should be adressed by samsung. Can you point me to any credible sources substantiating what you're saying?
Click to expand...
Click to collapse
I remember seeing it here somewhere as well. Someone even pasted in a conversation that they had with Samsung. In the conversation, Samsung basically said that it was normal, which to them means it is within tolerance. There is a much bigger thread somewhere in here about "light bleed".
I also saw it somewhere else on the internet, but can't remember where. I stopped thinking about this issue about three days after I got my phone.
I've found a pretty simply solution to this issue. Get yourself some of the glue that's included in the Dome Glass screen protectors. I know they sell similar stuff on amazon, it's UV glue or something, I'd make sure ppl talk about using it to glue on smartphone screens. Since the stuff has a really low surface tension, it sucks itself into any tiny crevices, which include the tiny concave space between the frame and the screen. This stuff blocks the light from leaking, and it's just more glue, which they used to glue the screen on in the first place.
You can use the UV light on it to cure it, or just leave it. since it's such a small amount exposed to the air it it will dry on it's own. The thing I used to hold the glue was super stuck to something the next day and I didn't use the UV light on that, so the stuff does air dry.
I noticed this when I put on my dome glass screen protector and the part where the glue spilled over had no light leaking anymore.
I've found a pretty simply solution to this issue. Get yourself some of the glue that's included in the Dome Glass screen protectors. I know they sell similar stuff on amazon, it's UV glue or something, I'd make sure ppl talk about using it to glue on smartphone screens. dab on tiny bits of the glue, and since the stuff has a really low surface tension, it sucks itself into any tiny crevices, which include the tiny concave space between the frame and the screen. This stuff blocks the light from leaking, and it's just more glue, which they used to glue the screen on in the first place.
You can use the UV light on it to cure it, or just leave it. since it's such a small amount exposed to the air it it will dry on it's own. the thing I used to hold the glue was super stuck to something the next day and I didn't use the UV light on that, so the stuff does air dry.
I noticed this when I put on my done glass screen protector and the part where the glue leaked had no light leak anymore.

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