Google play shortcut no longer working - Fire Q&A, Help & Troubleshooting

All the sudden my Google play shortcut today stops working. I'm getting the sd card is not available, need to download the app again. I went to managed apps, removed it but the shortcut remains in the homepage. Reinstalled it & able to open it after it was installed but cannot open it from the shortcut. Now the only way I can use Google play is remove&reinstalled as I cannot launch the googl e play from the shortcut, any suggestion? I've tried to removed Yahoo mail & it does the same. Shortcut remained, at least I can laugh it if l have Google play open but for Google play, no such open to run it from any where.

sangweb said:
All the sudden my Google play shortcut today stops working. I'm getting the sd card is not available, need to download the app again. I went to managed apps, removed it but the shortcut remains in the homepage. Reinstalled it & able to open it after it was installed but cannot open it from the shortcut. Now the only way I can use Google play is remove&reinstalled as I cannot launch the googl e play from the shortcut, any suggestion? I've tried to removed Yahoo mail & it does the same. Shortcut remained, at least I can laugh it if l have Google play open but for Google play, no such open to run it from any where.
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This has been reported numerous times in other threads with an equal number of solutions offered. Some seem to work while others don't. Appears related to a recent FireOS 5.6 update. You'll need to do some hunting in the Play Store thread. Use of the XDA search function is highly encouraged; otherwise you'll be reading through hundreds of largely irrelevant posts.
Tip: uninstalling/reinstalling the Play Store components with reboots between each step seems to offer some relief. Clearing the "Home Pages" cache also holds some promise although not sure how durable that solution will be. Good luck.

Davey126 said:
This has been reported numerous times in other threads with an equal number of solutions offered. Some seem to work while others don't. Appears related to a recent FireOS 5.6 update. You'll need to do some hunting in the Play Store thread. Use of the XDA search function is highly encouraged; otherwise you'll be reading through hundreds of largely irrelevant posts.
Tip: uninstalling/reinstalling the Play Store components with reboots between each step seems to offer some relief. Clearing the "Home Pages" cache also holds some promise although not sure how durable that solution will be. Good luck.
Click to expand...
Click to collapse
Clearing the homepage cache did the trick, Thanks.

I posted my solution here:
https://forum.xda-developers.com/hd...s-wont-due-t3721053/post74971657#post74971657
(1). Settings --> Apps & Games --> Manage All Applications
(2). Swipe left in order to display "ALL" applications and then scroll down to select the application named "Home Pages"
(3). Tap "CLEAR CACHE" and then "FORCE STOP"
Click to expand...
Click to collapse

Related

Phone got a whole lot of HTC Updates this morning from the google play store

HTC Dot View App
HTC Gallery App
HTC Guide App
HTC Sense TV App
HTC Service Pack
ZOE
Odd.. I notice these having updates, but they don't get listed in with the available updates in the "My apps" section in Google Play.
If you go to the apps individually in Google Play though, it shows an "update" button (clicking the other apps by this developer link is helpful in finding the others BTW).
This sounds familiar for some system apps, but not others (many Google apps auto-updated when I first activated the phone, even before I could get to the UI to turn off auto-updating). Anyone found a way to actually find -all- apps that have updates?
gbritton said:
Odd.. I notice these having updates, but they don't get listed in with the available updates in the "My apps" section in Google Play.
If you go to the apps individually in Google Play though, it shows an "update" button (clicking the other apps by this developer link is helpful in finding the others BTW).
This sounds familiar for some system apps, but not others (many Google apps auto-updated when I first activated the phone, even before I could get to the UI to turn off auto-updating). Anyone found a way to actually find -all- apps that have updates?
Click to expand...
Click to collapse
Oh man I hate the autoupdating, I always turn that off, I like to be in control of that. I don't know why that setting doesnt save when you get a new phone or wipe your device.
The updates may be rolling out in phases. I recipes those updates yesterday afternoon while I was setting g the phone up for the first time.
Restart your phone and you'll get them

MotoG 2nd Gen XT1068 OS issues

Hello,
My phone (out of warrenty) was dropped in water, so had to change some hardware outside. After which I kept getting play store errors. Many apps would also throw random errors, even after doing factory reset. So I thought may be ROM too need to be flashed due to new hardware. I searched for the Stock ROM (Kitkat 4.4.4) and found one (phone shows 21.11.27.titan.retaildsds.retaildsdsall.en.03retin). I flashed it (I just had to run a file on fastboot mode - Auto Restore Script.bat). After that I havent been able to install apps through play store. It keeps popping error 495. I can install a few apps at random, but not everything. I did the whole process at least 3-4 times again, changed wifi connection etc. No luck. Any help here?
PS: I am totally a new person to all android related stuff, but ready to learn if right instructions are given. Thanks.
Hi,
I will have your thread moved to your device section.
Good luck!
yuppie, on lollipop now!
@garrittw: your response is a little too late You see, in my desperate attempts to make my phone work, I got it on Lollipop 5.0 (used the files from here - http://forum.xda-developers.com/mot...m-1-tweet-rate-thread-add-poll-titan-t2989793)
The end scene is that everything is working on my phone. But it took a lot of time to make it happen. After installing gapps, I continuously got google play services error. The same play store problem persisted too. But this time something different happened. After 2-3 attempts at downloading one app, i got it to donwload. Also updated google play services somehow. It was frustrating though as for every app download I had to try multiple times. Surprisingly amazon appstore downloads were successful. So I also used that to download the ones available there. But I am happy now that my phone works perfectly with all the apps that I need up to date . I am feeling so happy about it, as this was my first stint at android troubleshooting as a total novice
However I still think I will run into the same play store problem whenver I would try to update any app, so I think I will use your patch anyway. Thanks
JJD Edit
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
doppelhelix said:
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
Click to expand...
Click to collapse
This ^^^^^^^^^^ and thread Cleaned.....
sejalparikh said:
It keeps popping error 495.
Click to expand...
Click to collapse
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
tried everything on 495, no luck
doppelhelix said:
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
Click to expand...
Click to collapse
I had tried ALL the suggestion on the internet for 495, nothing worked. Even flashing multiple versions of systems dint work. Still get 495 at times with the 5.0.2, but works when i try multiple times. I also tried different wifi connection, no luck there too

Google Play Services

Morning all!
I appreciate your help on previous posts of mine and I'm looking to seek your help once more.
I use several apps that use the Google API for maps, unfortunately (aside from actual Google apps) this doesn't work. It simply says 'Google Play services are updating'. Except when I go to the settings, they are not.
Is anyone else having this issue/has been able to find a workaround?
QuantumNetworks said:
Morning all!
I appreciate your help on previous posts of mine and I'm looking to seek your help once more.
I use several apps that use the Google API for maps, unfortunately (aside from actual Google apps) this doesn't work. It simply says 'Google Play services are updating'. Except when I go to the settings, they are not.
Is anyone else having this issue/has been able to find a workaround?
Click to expand...
Click to collapse
I had the same problem, so I did this - went to Settings / Apps, turned on "Show system processes", then under Google Play Services / Storage /Manage Space cleared all data. Now everything works
JadranB said:
I had the same problem, so I did this - went to Settings / Apps, turned on "Show system processes", then under Google Play Services / Storage /Manage Space cleared all data. Now everything works
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Click to collapse
All hail JadranB! Thanks for your help, this has fixed the issue.
It fixed the problem to me, but only until the reboot.
Then the problem appears again.
Kostas 741 said:
It fixed the problem to me, but only until the reboot.
Then the problem appears again.
Click to expand...
Click to collapse
Yeah, unfortunately this seems to be the case for me too. I haven't been able to find a more permanent workaround.
Fortunately i figured out!
This is happening due to beta version of google play services. I unistalled the latest updates and it came to a version 11.9.75. Then, it didn't upate anymore, unless i download an app called Play Services Info.
If you stay at version 11.9.75 then there is no problem at in-app maps (reboot it or not).
JadranB said:
I had the same problem, so I did this - went to Settings / Apps, turned on "Show system processes", then under Google Play Services / Storage /Manage Space cleared all data. Now everything works
Click to expand...
Click to collapse
Thanks. This also fixed an issue for me I was just about to ask about, where all links from my Google feed refused to open in anything but Chrome and the option to "open web pages in the Google app" was greyed out (and Opera as my default browser was also ignored).
I was also unable to sign into Chrome, it said my account was already in use. Seems to be working now.
I wonder what's going on here? Never seen anything like it on my previous Samsung phones.
Just had the update to 110 UK, but the issue has just occurred again.
It's getting ridiculous!
Same issue here, and I can't log into Chrome .. Says "Syncing to .." and never updates. Some apps are forcing me to update Google Play Services, so this is a mess .. If you update play services then Uber and Maps, along with some other apps won't work!
enrique71 said:
Same issue here, and I can't log into Chrome .. Says "Syncing to .." and never updates. Some apps are forcing me to update Google Play Services, so this is a mess .. If you update play services then Uber and Maps, along with some other apps won't work!
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Click to collapse
only workaround is to clear all google play services data
I am also struggling under this.
My Fitness apps doesnt shop a map until i delete the play service data. Works until the next reboot. Hope someone is fixing this soon.
The temporary fix results in all credit/debit cards vanishing from the Google Pay app.
So basically I just uninstalled the current updated version of google play services and forced google play to no auto-update. This seems to have fixed the issue temporarily. If you stay at version 11.9.75 then there is no problem.
Hi all,
Android app developer here. This is an issue with the latest Google Play Services (12.6.73 released on 10th May) and has been affecting Huawei devices and maybe some other vendors.
You can check the progress on it on Google issue tracker here.
Also from what I've read the "clear app data" fix is just temporary, issue returns after device restart or after some time. Google seems to be already working on the issue so I think it would be best to wait it out unfortunately
I have a couple of issues it seems besides the map issue:
2 factor prompt doesn't work anymore, and the google assistant options are broken.
Couldn't log into chrome with my google account either but that seems to be fixed after a factory reset.
Edit: most of the issues seem to be fixed now. Still no working 2 factor prompt. Other than that everything is fine again
paul678 said:
Hi all,
Android app developer here. This is an issue with the latest Google Play Services (12.6.73 released on 10th May) and has been affecting Huawei devices and maybe some other vendors.
You can check the progress on it on Google issue tracker here.
Also from what I've read the "clear app data" fix is just temporary, issue returns after device restart or after some time. Google seems to be already working on the issue so I think it would be best to wait it out unfortunately
Click to expand...
Click to collapse
This has been resolved for me after updating from 103 to 110. No problems, even after a reboot.
Kostas 741 said:
Fortunately i figured out!
This is happening due to beta version of google play services. I unistalled the latest updates and it came to a version 11.9.75. Then, it didn't upate anymore, unless i download an app called Play Services Info.
If you stay at version 11.9.75 then there is no problem at in-app maps (reboot it or not).
Click to expand...
Click to collapse
Yes I was having the problem too until I disabled Play Services and left the beta program in the play store, then updated again. Leaving the beta definitely solved the issue.
Hi,
So I have 12.6.73 and still this problem.
Can someone help?
Install beta Google play service
I read on the m10p forums its fixed.
virtyx said:
Install beta Google play service
I read on the m10p forums its fixed.
Click to expand...
Click to collapse
Do u have any link to that?

ZTE Axon M 128GB Chinese Edition Oreo Update removes Google functionality

Yesterday I updated to Oreo as the ZTE Axon M update service showed a new update available. On update Google Play would no longer launch and Play Services was not functioning. The Google Application services were pre-installed on the phone when purchased and shipped from AliExpress.
I figured I would reset the phone and on reset all Google functionality was removed.
I figured I would simply install the GAPPS services again and followed this thread:
https://android.gadgethacks.com/how...-store-without-gapps-google-services-0176241/
However once everything installs and I launch the Play Store I get a white blank screen.
I would have expected to be prompted for the Google Account login screen and if I check Accounts from settings I can see that there is a Google Account listed but not configured and if I click it I am told to add the account from the relevant app. There is no other shortcut installed though other than Google Play Store which hangs as described previously.
I have tried various other ways to get this sorted out but the end result is the same, inability to add a google account and no way to launch the play store.
I considered YalpStore but its really not fit for purpose because anything that requires the Google Play Services framework will not run.
My phone is not rooted but it appears it does not need to be for GAPPS install functionality. I can see many threads that say this works without the need for rooting (and in any event there are no guides for rooting an Axon M).
My question is simply how do I the Google Play Store and Google Play Services to work on the ZTE Axon M with the Oreo update ? It is driving me nuts and I would never have proceeded with the update if I had realised it would simply be removed.
Same
I'm. Having the same problem I tryed everything
Me too please we want solution
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
sev7en said:
Did you try the same package used for the Xiaomi devices? I have to play on that (it's the rev 2).
Click to expand...
Click to collapse
Yes, same problem
baraa_998 said:
Yes, same problem
Click to expand...
Click to collapse
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
sev7en said:
I found that one new, tested the old with no success, checking this one: http://en.miui.com/thread-3998-1-1.html
Click to expand...
Click to collapse
I tried, same issue crashing
I tried multiple methods too, but to no avail.
I do suspect a possibility. The previous time when i managed to get my gapps working when i first got the Chinese set, i had to disable the "Mi-Assistant" App as that was the one preventing my Google Play Services from Auto-Running even though it was set to allow. This time, I can not even see Google Play Services in the Auto-Run Manager and while i tried to force stop and disable the "Mi-Assistant" App, it does not allow me to disable.
I hope this info can help provide some leads to an expert who would be able to help us get back our GApps running again.
Thanks.
I do agree... meanwhile take a look here: https://code.tutsplus.com/articles/10-alternative-android-app-stores--cms-20999
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Hi, are you on the Android Oreo Update?
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
yes oreo 8.1 axon m 6 / 128gb. If there is the possibility I can post images of the app. One thing the app inside contains the play store but the apps that you download do not appear on the home of the device but within the app itself
Sounds like an emulator to me.. Would be great if you could provide the images of the app. Any small information helps.
Btw, to all, i did manage to download a GApps installer which seemed promising, cause at least it went into the login page for Google Account. But then the error of requesting to update "Google Play Services" popped up again and again and everything went down the drain again. Will try further and hopefully will have good news.
I'm new on the forum you have to explain to me how to post the images. thank you
Dears... did you see that in the ZTE Store?
Search for Google Play...
https://forum.xda-developers.com/attachment.php?attachmentid=4561303&stc=1&d=1532957263
https://forum.xda-developers.com/attachment.php?attachmentid=4561304&stc=1&d=1532957263
Here we are
Pierpaolo89 said:
good morning I found the application with the google play store inside the play store zte. After several attempts I managed to install a heavy game (1.3 GB) as ADERA disabling all the Chinese apps, keeping the display always active, I only downloaded via wi-fi. So I managed to download it without problems (I do not know which of these changes worked). the application has a triangular design with central red, the word Google followed by two Chinese characters
Click to expand...
Click to collapse
There is an application in the ZTE Market that installs a pseudo Google Play but it is sandboxed somehow and you have to launch this app to get access to your installs - feels very insecure to me - I just want a clean Google Play on the device
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Pierpaolo89 said:
unfortunately for now it is the only solution I found. Otherwise you must use third-party app stores such as amazon, aptoide, etc.
Click to expand...
Click to collapse
I posted a link with a few of alternative stores (the best is to get the apk stand-alone ihmo) but if it is to follow that sandbox ways, as suggest, create a new "junky" account just to have it registered.
Any Update??!!

Play Store - Freezing on installs - 88%

This seems to be a constant problem. I have fought it on and off over 2 different phones. Very frustrating.
I found one thread where someone said disabling the themes on Google and Play Store fixed the problem for them. My themes are not set. They are set to default. I don't see a way to 'disable' them.
Does anyone know of a fix?
ewingr said:
This seems to be a constant problem. I have fought it on and off over 2 different phones. Very frustrating.
I found one thread where someone said disabling the themes on Google and Play Store fixed the problem for them. My themes are not set. They are set to default. I don't see a way to 'disable' them.
Does anyone know of a fix?
Click to expand...
Click to collapse
Are you signed into Google Chrome ? Sign out and Disable Google Chrome, then try! if not try this (see below) i copied and pasted of the Google Support forum!
1) clear cache on Google Play SERVICES
2) clear cache and storage on Google Play STORE
3) force stop the play store
4) re-launch the play store, update the stuck app (Chrome for me) and it should complete.
It seems to have cleared up for the moment. I have had it last and last.
I'm going to keep track of this thread, and when it happens again, I'll give that a try.
Thanks for the response...

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