This is the second time it happened, I busted my ass trying to fix it first time I encountered it, and I don't know how I fixed it. Total restart of the phone does not get rid of the issue. Bluetooth and speakerphone mode are not affected. Noise produced during calls, incoming or outgoing, sounds like someone is blowing air with full force into the mic, so the other party hears only noise. Recording with an app over the same mic does not produce the noise, so it seems only calls are affected. Anyone heard of something like this?
This is probably going to be the last drop in the sea of issues that plagues this flag**** phone, so I will be probably looking for something else that does not have Nokia stamped on it.
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i can use voice recording or voice to text just fine. i can also make phone calls in speaker phone mode just fine. but when i turn speaker phone off the person on the other end can BARELLLLLY hear me
ugh so i've been trying to test it
i left myself some voicemails using the phone
if i talk normal i hear nothing with an occasional click or something. if i take my finger and rub it on the noise canceling mic while talking i can sort of hear myself talking but its really low and garbled sounding, and of course if i switch to speakeprhone then i hear myself fine
this sucks, its obviously some kind of software issue. does the phone not use the secondary mic for noise canceling during speakerphone? that would explain the issue i guess.
mattpannella said:
ugh so i've been trying to test it
i left myself some voicemails using the phone
if i talk normal i hear nothing with an occasional click or something. if i take my finger and rub it on the noise canceling mic while talking i can sort of hear myself talking but its really low and garbled sounding, and of course if i switch to speakeprhone then i hear myself fine
this sucks, its obviously some kind of software issue. does the phone not use the secondary mic for noise canceling during speakerphone? that would explain the issue i guess.
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The mic on my first N1 was broken so it might be a hardware issue.
its either software or the secondary mic is broke and is causing it to filter out everything, because the main mic works great on speakerphone
this sucks
Is anyone here hearing a low hiss/crackle type noise when on phone calls. Almost like the speaker is a little blown out?
This is not noticeable when listening to music etc; only on phone calls.
I'm not sure how common this is or if I should get it swapped out. Though swapping it probably carries the risk of acquiring the other pop/crackle speaker issue
Thanks for any input.
roton said:
Is anyone here hearing a low hiss/crackle type noise when on phone calls. Almost like the speaker is a little blown out?
This is not noticeable when listening to music etc; only on phone calls.
I'm not sure how common this is or if I should get it swapped out. Though swapping it probably carries the risk of acquiring the other pop/crackle speaker issue
Thanks for any input.
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I heard them also.. But seems very commond and seems that 4.2.2 solve all these audio issue ( havent tried myself but read on topics)
I am also having the same issue. I am having this problem on some sim cards(2G). As one of my sim card doesn't cause this problem which is a 3G sim. Though it should not have any problem due to sim cards or network, this problem surely doesn't occur in my 3G sim. Wierd problem!
Me too
roton said:
Is anyone here hearing a low hiss/crackle type noise when on phone calls. Almost like the speaker is a little blown out?
This is not noticeable when listening to music etc; only on phone calls.
I'm not sure how common this is or if I should get it swapped out. Though swapping it probably carries the risk of acquiring the other pop/crackle speaker issue
Thanks for any input.
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I hear a crackle type noise (occasionally) when I'm on calls. It's not continuous. Occurs randomly. It only lasts for a fraction of a second though. is this what you're talking about??
albert88rules said:
I hear a crackle type noise (occasionally) when I'm on calls. It's not continuous. Occurs randomly. It only lasts for a fraction of a second though. is this what you're talking about??
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I believe there are different things experienced by different guys. I've read many topics about various sounds.
There is a sound like a speaker does when you listen to music and it stops. It happens after you listen to something (like Beat gets turned off). Like a hissing maybe? I can't descibe it better. It's like the speaker is on high volume and then stops. It lasts for a brief moment and you can hear it if you are near the phone and there is relative silence.
There are also some "pop" sounds sometimes. These sounds sometimes happen when you listen to music.
And there is something else, in my case when talking on the phone there is something like a crackle sometimes when the other person is speaking. It doesn't happen all the time. At first I thought it was because of bad signal but I don't think it's true.
Need some help guys and girls with my Z1 and also my wife's (they have the same issue) to let us know if this is normal for these phones or not?
List of issues below which we both have with the call quality.
1. When using viber or skype over WIFI the volume is turned up to the max on my phone but I can barely hear anyone even in a very quiet room.
2. When outside in a fairly noisy environment (town for example) I cannot hear ANYTHING apart from a muffled muted sound.
3. With the volume turned up to the max we can hear an echo so to speak a split second later with what we have just said.
4. The other person on their phone says sometimes it's very clear but normally it sounds like you are on speakerphone and/or very far away from the ear piece.
I have played around with the call settings by turning off noise suppression, playing with the EQ and everything else I can think of but so far I have not been able to fix it.
NOT interested in rooting whatsoever as if I cannot find a solution I may have to look for a new phone.
P.S I love everything else about this phone, the build quality, the camera just want to be able to use it to make phone calls.
I have a similar issue where if i'm holding the phone between my ear and my shoulder ( no hands on the phone ) , the person on the other end of the call says the same thing you've mentioned in point 4
"4. The other person on their phone says sometimes it's very clear but normally it sounds like you are on speakerphone and/or very far away from the ear piece"
Hey folks,
I had the problem with the stock ROM and now I have the similar problem with jackeagels 5.5.1 (SM-G800F).
My microphone works sometimes and sometimes doesn't. People I want to call can't hear me. Eventually after a few calls they do. This is a state I don't want to stay in so does one has any idea what the problem could be? A while ago I pulled some dust out of the mic hole (with a needle) but that doesn't seem to be the problem here
Mines always been dust in the hole. Get compressed air can and blast it. Very annoying.
Hey Guys!
I have a similar problem but only when I use the internal mic, the problem does not occur when I use my headset.
Sometimes, the people I'm calling say that they can hear me very quietly.
Mostly, they say that they hear a constant noise or sound like a "bom bom bom" which is in the background. I can't hear this sound myself and as I said it does not occur when the headset is plugged in.
Any help is appreciated!
Regards, Jens
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
lfom said:
What phone model? What OS?
The main mic is at the bottom, near USB port. Recording a voice note without earphone, of course, works? The mic hole is dirt or blocked somehow?
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Thanks for your reply.
It is a G800F with CyanogenMod 13.
I tested the issue after my initial post with the voice recorder in detail.
So the sound is a kind of buzzing like in the early days of mobile phones when you put your phone near a radio and you get an incoming call.
When I record with the voice recorder, then I hear the buzzing. It is stronger when I say something and quiter when I record silence. Then I also made the same test with my headset, and, unfortunately the buzzing also occured. The intensity was bit lower I think but the sound was there.
Unfortunately, I never tested it with the stock rom. Could this problem be related to a software problem? I'm not sure if I backup my CM and install a stock rom for testing...
Thx!
Yeah, the best way to mak sure it's not software is backup and going back to stock. If it still doesn't work then you have a hardware issue almost certainly...
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
Using a case or skin? Don't obstruct the mic ports, they tend to be very small.
Maybe just be the design, a setting or a firmware issue (hopefully Samsung will patch if so).
Been a wet dog year for Android and Samsung...
Yeah, i have tried without a case and the problem still exists. I think the audio processor for the Mic inputs may be too aggressive or not tuned for my voice. After looking at similar problems with other devices, I think the solution lies in the location of the audio configuration files; particularly in system/vendor/etc/audio_effects.xml and audio_platform_info.xml. I'm not too familiar with editing configuration files on a non-rooted device. Is there any way to modify some of the config files to play around with the stock noise suppression?
Try disabling or covering one or more of the mics.
Eventually Samsung will probably roll out a firmware or software fix
Akeid said:
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
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I understand this isn't the correct place for my reply but I just bought two phones one came from Samsung which is the S21 Ultra 5G but the other is the Samsung Note 9. Both new. Every time I try to talk to someone with my note 9 they say they cannot hear me. So I have to Culp the phone and my mouth as like making a sound tunnel, if you will, from my mouth directly to the phone and they are able to hear me but not sure how well. So if you find the solution I'll keep and eye out so I can hopefully fix my problem
Historically, Samsung is known to switch to the top mic for speakerphone mode, and lower mic for handset mode sometimes ... Maybe try speaking into the top mic and see if the noise cancellation is still aggressive.
Akeid said:
Has anyone noticed the background noise cancellation when using the speaker microphone is too aggressive in a VOLTE or video call? Any time I lay my phone flat and step > 3' away and talk out loud at an angle that is not directly pointed at the phone, the receiving party complains that my voice is too low or cutting in and out. It happens with multiple video apps but is less prominent in Duo. I wanted to see if anyone else has been experiencing similar issues. This has been happening on 2 different devices after my first replacement.
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Yes I agree. Same issue