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The camera autofocus indicator is supposed to turn green and then the pic will be taken. This happened the day i bought the cell. I changed to different shoot options and it worked.
At night i installed world card mobile, used it to recognise a business card. the autofocus feature worked and it recognised perfectly. i tried again with the same card, but this time the app hung and i had to do soft reset. I didnt use the camera again till the next day.
And thats when i realised that the autofocus feature was no longer working. The camera will make the focusing noise, the screen gets brighter, the navigation wheel lights up, but the white brackets do not turn green. Instead they display a red cross.
Having searched the forums, i found a few threads describing the same symptoms, but no solution. Someone mentioned using the camera application 6.01 from BEPEs rom... that didnt work for me.
I have done a hard reset using the original stock rom, latest shaks rom and duttys rom and bepes 0.99d rom... No relief...
Stock
ROM - 1.93.720.2 WWE
date - 8/7/08
Radio - 1.00.25.07
Protocol - 52.29.25.12G
DIAM140 64M
SPL-1.93.0000
I have the 2g EDGE only diamond.
Its under warranty, hopefully they will replace the cell, but i would prefer if a solution could be found. If possible, can some one who doesnt have this problem upload their camera.exe? Or am i being naive in assuming that simply replacing the camera.exe will solve my problems?
Thanks in advance,
Amith
Well, since you already tried to hard reset your device (multiple times even) and still it doesn't work, then you surely can rule out that it's a software problem...
I think you broke it my friend
If I was you I should go to the store where you got it since you have warrenty and all... One tip: flash your phone to the original rom (the rom you had when you bought it). If they see another rom on it, they probably won't help you
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
strider.am said:
I had flashed it to the stock rom from the htc india site in the morning. Went to the shop in the afternoon. Today being a holiday, the shop was closed. Came back disappointed. Tried taking pics with the camera throughout the day. The focus only showed a red cross and the pics were clearly out of focus... And then...
It starts working again! On its on. I mean, I was hopeful something like this might happen, so I was trying taking pics every hour or so. And all of a sudden, the autofocus is back on. I took some 15 pics one after the other, only 1 pic [somewhere in between, dont remember which one] displayed the red cross, but even for that pic, the focus was proper...
The phone has had the stock rom for some 10 hours now. I dont know what caused the problem or what rectified it... I think i will play with it for a few more days, if it happens again, am going back to the shop.
Strange, eh??
Click to expand...
Click to collapse
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
sonnybravo said:
I guess miracles do exist
Hope it stays in a working state! But you should go to the shop nonetheless, having it checked out... while you still have warranty
Click to expand...
Click to collapse
make sure u reflash the original SPL too, otherwise you warranty will be voided
mugglesquop said:
make sure u reflash the original SPL too, otherwise you warranty will be voided
Click to expand...
Click to collapse
Good point, 4got to mention that
as luck would have it, the autofocus aint working again... though there is some interesting news...
http://wmpoweruser.com/?p=3273
as per the above link, the touch pro received a minor rom upgrade that includes fixes for
The display of TouchFLO 3D sometimes may appear cracked.
When taking a picture, the auto focus function may malfunction in some circumstances.
In some circumstances, the preview screen will become black after taking picture.
In some circumstances, the device may hang while loading TouchFLO 3D.
Click to expand...
Click to collapse
is it possible to somehow find out what the fix was? maybe someone with a touch pro could download the rom and post its camera.exe?? maybe i should start a thread in the touch pro forum pointing to this post and request help there? what do you guys feel?
i took the cell to the vendor, he couldnt figure anything out. he said i was the first one to present this problem to him. the only option left for me is to take it to the service center where it will remain for atleast a week as per the vendor
Auto focus Polaris
I do have the same problme as you do. I tryed several things to repare this autofocus problem, but nothing is working! I m really disapointed in HTC. If they cant make a good auto focus, why do they try it!! I can't make good photos anymore with my Polaris, so i hope that this(touch pro file) will help to create a solution. I will not bring my polaris back to Htc because i dont want to lose all my progs and files!! Please find a solution !!! If it is a hardware problem HTC SUCKS!!!
Thanks for all!!
When i open the camera application it just closes it self...
It did this once a couple days ago, so I turned the phone off and on and all was okay, but now it doesnt work at all, the app just opens and closes instantly.
ETA: its on a HD7, any ideas why it would be doing this? I dont want to have to do a hard reset
Well I gave up and did a hard reset... still doesnt work.
Today I downloaded the HTC flashlight app and my camera quit working. I removed the app and turned the phone off. Turned it on and still no camera.
...
I removed the battery and also found the SIM card was not all the way in, adjusted the card position installed the battery and my camera works again. I will reinstall the HTC flashlight again to see if it had anything at all to do with the problem.
Tried taking battery out and taking the SIM back out and putting it back in. its been hard reset too, still no joy... Guess I will be getting it repaired then
Camera not working
Same problem and the hard reset is not helping, i am too far from worrenty support in iraq!
Hi, I had the same problem and I took it to TMobile tech support. They replaced it.
I am again unable to get the camera to open.Suppose it is time to send it in for service
Me too. I have been without camera funtionality for some time now. I reckon since the MS update that came thru. Hopefully the full NODO update might kick it back into action?
Nothing to do with the update, you going to have to send your phone in
I just got mine back, camera works now. They didnt fix my other complaints though (Lacqure flaking off the kick stand, chrome coming off the camera button and the dodgey fitting back cover) O2 tried telling me its not covered by warranty. Useless idiots.
Its got nothing to do with the rom or any update and software , i had the same problem n i did a lot of tests on the software but no luck !
then i opened the top back cover of the hd7 , removed battery , open top 6 screws , (no need to open the bottom cover and 2 screws with void label ) , gently remove the plastic cover , you will see the camera module there push it down to the board and youll hear a click , ITS OK NOW
I had this problem aswel with my unbranded HD7.
You've got two options:
-Hard reset 3 times
-Soft reset 3 times
I've had this problem about 4 times.
This first time I hard reset 3 times, then it was fixed.
After that I kept soft resetting and apareantly soft resetting 3 times seems to fix it for a while.
Well after a couple of months of camera problems I finally gave up and used the warranty, new phone on the way. I installed the updates prior to giving up, they did not help. I did not check the camera module perhaps that would have fixed it but I just think it is something that should fall upon the sholders of the manufacturer and not the end user. Wonder how much it will cost to have the ghost armor installed on my new phone that I did not consider....
Whenever I try to use the rear camera the display turns black while only showing the HUD. The HUD works fine, but the camera doesn't work at all. Nothing is blocking it either.
When switching camera modes (to manual mode for example), an error pops up saying that the "camera is not available"
IMPORTANT NOTE: The front facing camera is working perfectly fine.
Things I tried to do (aside from shipping it for repair):
1. Android repair via the PC companion software
2. Internal reset
3. Safe mode
4. Clearing cache files for the built-in camera app
5. Installing an alternative camera app (the built-in one was disabled)
6. downgrade and upgrade
7.change camera for new one (tested)
I had same situation with regular Z3. Someone brings it to service where I'm working and my first think was camera fault but changing camera didn't fix it. Near camera connection You can see some small capacitors, we call it filters. It looks like capacitors but it's soldered not only on opposite sides but 2 points on both sides. In regular Z3 there was 5 elements like this to change and after that camera starts working. I don't remember how exactly it's made in Z3c but it's really possible that it's the same issue and same way to fix it.
One more thing, if You can check one one more camera to exclude camera itself cause most issues like this are caused by faulty camera. I had many phones (most Z1 and Z1c) with this issue and changing camera always was the solution.
Good luck.
Same Here. Need help too.
Sent from my D5803 using XDA Free mobile app
I have three cameras and two z3c, I interchange camera and phone and always the same result
At this moment I don't have any Z3c to disassembly (except mu own but under warranty) to check where those capacitors are but if You could take a picture of camera connector on motherboard and near area I can mark which one should change.
@Chamelleon
Main camera not working
I have the same issue with my Z3 compact. The issue started happening on the 11th month of my one year warranty, I sent it for repair (14 business days y + shipping time back and forth). It came back with the same issue. Sent it back right away. After another three weeks without my phone, I got it back. Guess what? EXACT SAME ISSUE!
I called their support line explaining what happened, the guy told me that there is nothing they can do about it since my warranty expired. Of course they didn't have in consideration that I sent my phone before it expired and it took about seven weeks back and forth. There wasn't any sort of damage on my phone, was never dropped or damaged in any way, I never submerged it even if in theory, that would be ok. The report said "it has reviewed the functioning of the unit, unfortunately the defect is in the PCB so it is not able to undergo repairs to it."
The guy on the phone told me what he thought the report meant. It means there is damage on the main board(not caused by me) and the one year warranty manufacturer warranty department won't repair it. Maybe, if I had bought the 2 year "extended" warranty, they could do something about it. I asked if the issue is that my one year warranty was expired or if it is something that they just don't fix unless you get the "extended" warranty. He couldn't answer me and the only thing he said was "is there anything else I can help you with?"
From what I understood, there are two completely different departments, the one year manufacturer warranty that only cover some things. Not even sure what, because if it's broken screen, water damage or any physical abuse, they won't fix it. If it's a problem with the main board or PCB, they won't fix it either. It is a mystery to me what gets fixed in that department. The other department is the 2 year extended warranty. I'm not sure what they are willing to fix there, but from what they guy on the phone told me, it's more than the one year regular warranty.
Long story short, after two trips to FedEx, at least 8 hours total on phone calls, more than 7 weeks without my phone, I ended where I started. Sorry Sony, never again. Worst customer support I have ever experienced.
At this photo I can see only 4 of this capacitors and marked it, maybe it should be four or one I missed cause quality. Anyway regular Z3 has 5 like this and after changing all 5 camera start working again. You can desolder it from most Sony phones, I used capacitors from MK16 (Xperia Pro). So find some Sony board with capacitors like this and ask someone with good hot air solder station (if You don't have one) to change it.
Any news to this problem? I bought used Z3C with black rear camera problem because it was cheap. (Yes, the front facing camera is working perfectly fine). So far I have only tried software fixes and obviously they didn't help. I ordered new camera module from ebay and I'm now waiting for it. Has anyone tried soldering new capacitors if the new camera module doesn't help?
EDIT: Here is another thead with same problem: http://forum.xda-developers.com/z3-compact/help/rear-camera-hardware-detected-black-t3231509
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Chamelleon said:
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Click to expand...
Click to collapse
I'm still waiting for new camera module. If the new module is not working I will try soldering new capacitors. I will keep you up to date here .
Any news??
Completely forgot to post this, hope it help someone. I made the same thing with black camera on my Z3c. After I broke audio port in my Z3c and had to send it to warranty I took my gf phone, Z3c also. I restored my TWRP backup to her phone and all except camera was working. Camera was completely black but only main, front was OK. After that I was afraid that it's another hardware problem like Yours but after reflashing to stock problem gone. I repeated it few times to check if I'm right and I was. After flashing backup from another phone even without TA and Kernel backup there is a problem with camera.
So I was wrong saying it's only hardware problem. If anyone still has this issue and didn't reflashed his phone check it first.
@Chamelleon yes it's somehow a software problem (if we could say that ). For me i did fix it.
I did a Nandroid backup for my black Z3 compact (camera works properly) an restored it on my new White Z3 compact (also camera woks fine). after restoring the white z3c rear camera shows black screen, the front one is good.
=> i did a format factory reset : didn't work.
=> flashed a TFT file : didn't work.
=> flashed a D5803_23.4.A.1.232_Customized FR.ftf : IT WORKS !
and then i remembered that my phone was from "SFR" , a french network provider.
i hope this helps also
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
basmok said:
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
Click to expand...
Click to collapse
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Try flashing stock ROM based on your country as i mentioned up.
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
basmok said:
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
Click to expand...
Click to collapse
Hi basmok,
First off thanks for the research and for the pictures!
I have a similar story, phone was dropped, rear camera won't work, tried different ROMs without any luck then took phone apart and saw that one of the four tiny capacitors
just fell off and now it's MIA...
The last pic from your post (directupload.net/file/d/4472/k86j53hr_png.htm) which I assume shows the soldering of the bridge doesn't seem to work...
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
AtiGala said:
Hi basmok,
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
Click to expand...
Click to collapse
You were lucky, they were already in the recycle bin and deleted on the camera. Best I could do picturewise, i dont have a macro lens. Here we go, added all to imgurl so hopefully they survive longer: http://imgur.com/a/Of1DY
And no, didnt make any progress as i dont know what component they are. Normally all components have lasered some code but not sure if its just too tiny for my eyes or if they dont have it. I was a bit unlucky as i didnt have a soldering tool, so i tried it by pushing the pin down with a paperclip which i headed with a lighter --- well it jumped away and was not the best approach
Hey there!
Recently I bought a Pixel 4 XL and I am loving it. However when it arrived, the 2X camera wouldn't work, and portrait mode neither. Luckily after disabling an app to get my SIM working on this AT&T Pixel, the 2X camera started working back. The problem is that today it stopped working again, and repeating the process of disabling the app didn't solve any problem. I know for sure the camera isn't broken as I took photos with it recently and I want to know how to get this working again.
Thanks in advance
I would force stop camera and gallery and wipe data on those two as well and reboot and see if anything was different. If not I would remove my accounts from the phone then factory reset.. Delete everything and maybe even do it two times just for the hell of it. I would use stock recovery and do this selecting "factory reset" with volumes keys and power button then reboot system afterwards. If nothing changed I'd sell it and I'd be honest online and explain my story and all. I'd pay the difference on a Google factory unlocked model Coral so that when I had any issues down the road I would be bootloader unlocked and I could then fastbood stock images and everything would be fine and dandy. I would also blast whoever sold me the AT&T 4XL that had a carrier encrypted bootloader lock on it on all social media networks, Ebay, Amazon and Swappa. Maybe then pee in a large bottle, like a 2 liter empty bottle and pop the top back on and keep going until it's full capacity screwing the lid on afterwards every time and leaving it some place where it could get maxium sunlight and decent heat like in a field by my house outside. Then I'd investigate them and try and find out anything and everything about them. All y'all need is a name and head over to Facebook and start searching and reading... When MY 2 LITER bottle wasfull I would GPS their address at some odd hour and try and figure out what vehicle belongs to them.. You could run vin and or license plates to see and make sure you have the correct vehicle. You definitely don't want to do this to an innocent person. Then once iz sure I had the proper vehicle I would dump the entire urine bottle in their vent where the defrost is, on outside of their front window where the dashboard is and walk away tossing the 2 liter either in the dumpster nearby or possibly in a trash bag and in a fire once I got home.
I had this done to me once by some punk neighbor in sone apartments I stayed in about twenty yrs ago and me and my gf had to sell her new high dollar sports car because regardless of what we did to do to eliminate the odor it didn't work. It was a goner, a TOTAL LOSS!!! Smelled like a truck stop urinal in the middle of nowhere that hasn't been cleaned in twenty years. I'm totally kidding. I wouldn't do this. Not at age 42. Now back in my teens and or twenties, idk, but not now. I would make sure it was known best I could. Write a few reviews on seller online. Shoot me the address I'll write one up for him to help you out.
While I'm not going to do such craziness this would be sufficient revenge I believe for selling me a carrier locked fairly new expensive Pixel and not telling me. The ole urine in the vent ruin the car maneuver. A one time thing that would cover almost anything anyone did wrong to you in about a minutes time max. Hopefully this made you laugh op and also anyone else who may read it. That is why I'm commenting it. Please don't ban me mods. Again I'm totally kidding. I'm too old for things like this now. Haha!!!I'd sure write reviews about him though online. Hook him up with some fantastic reviews from serval made up characters about how he lied and did this to me.
Hey,
fisrt sorry for tanking so long to answer. I did that but nothing. Sometimes both rear cameras stopp working and the only fix is factory reset, which only brings back the main camera, telephoto still doesn't work.
Yeah it wasn't great that he sold me a locked bootloader, but I mean I can live that and I pay really cheap, 170$ and phone is in perfect shape. Here in Europe the same phone is well over 350$, so I wasn't going to pay all that much for a 2 year old phone. Also I am researching a way to unlock it and I am confident. When I succed I may post a guide here on how to unlock.
However the seller was very kind, when I talk to him about the camera not working, as I know how to fix phones, I said to him if he could refound about 14$ to buy a new camera module. And surely after 5 minutes he refound 15$ to me, so I bought a new camera module and waiting for it to arrive.
Also very funny the history lol .
Hello all,
So I finally mange to find the issue.
As i didn't want to return the phone, I talk with the seller and he sent me 15$ to buy a new camera module and I would change them myself.
To open the phone is easy, at least for me. I saw a few videos online and followed the ifixit guide.
The funny part starts now, when I was going to disconnect the camera module(which have 2 conectors, 1 per camera) I found something interesting. One of the cables wasn't conected to the motherboard.
So when I connect it and test the phone, the camera started to work as it should.
I still don't know how this happened, the phone was never open before (I know because there is adhesive on some conectors, so if you remove them, when you glue them back they aren't perfect).
It would also be very strange for that to disconnect by it's own, because the cable is secure in place by a shield which don't allow the cable to move(or at least, that is what it should do).
Anyway, the problem now is fix. So if one of your cameras don't work, or work sometimes and them stop working, you should consider opening the phone and check the camera conector, It may have disconnected from the socket.
i got this problem too, portrait mode & zoom not working.
0xJ said:
i got this problem too, portrait mode & zoom not working.
Click to expand...
Click to collapse
Download the bsg gcam mod go into your gcam settings on "photo modes session config" and set interface to pixel 3
rchad2423 said:
Download the bsg gcam mod go into your gcam settings on "photo modes session config" and set interface to pixel 3
Click to expand...
Click to collapse
thanks for the reply, but I have been fixed it by disconnect the camera module and connect it again
My main camera recently became faulty. Image preview and photos were blurry as hell. Wide angle etc was unaffected. I thought it may be a software issue however hitting the phone temporarily fixed it... Until the next time I opened the app.
My network O2 in the UK have accepted this as a repair fault and are issuing me with a NEW device, not repairing mine and sending it back.
All I'll say is check your camera's...
ephumuris said:
My main camera recently became faulty. Image preview and photos were blurry as hell. Wide angle etc was unaffected. I thought it may be a software issue however hitting the phone temporarily fixed it... Until the next time I opened the app.
My network O2 in the UK have accepted this as a repair fault and are issuing me with a NEW device, not repairing mine and sending it back.
All I'll say is check your camera's...
Click to expand...
Click to collapse
You mean to tell us to hit our phones once or twice to see if an issue will appear? haha
Your camera was not well connected to the motherboard and that is why it was malfunctioning and hitting fixed it. That, or the cable connection within the camera was faulty.
Regardless, good that you got a new piece without any hassle. If it was out of warranty that would likely have been an easy fix by someone who has half a brain when it comes to repairs.
babyboy3265 said:
You mean to tell us to hit our phones once or twice to see if an issue will appear? haha
Your camera was not well connected to the motherboard and that is why it was malfunctioning and hitting fixed it. That, or the cable connection within the camera was faulty.
Regardless, good that you got a new piece without any hassle. If it was out of warranty that would likely have been an easy fix by someone who has half a brain when it comes to repairs.
Click to expand...
Click to collapse
No sorry if it wasn't clear. Basically the auto focus is faulty.... Hitting the phone kind of knocks it or kicks it back into life.
I'm not the only one with the issue there's a few on Samsung's own forums with the same problem.
I'm hoping it was just a lose connection and my replacement will be all good when it arrives.
I have the same problem after the August security update. Thought that last update from few days ago will fix the issue. My problem is with the zoom. Everything more than x9.9 doesn't work anymore. Doesn't automatically focus. If i come down to 9.9 is clear. Everything more is blurry.
August update and camera is fine so I will not be hitting my phone to fix it
For me August update started the problem.
This post makes me laugh because I've had this problem since I first got my S21U lol. The only solution for me has been to take pictures in really bright environments if I'm trying to get results with high quality and better focus.
Hello,
I also have a problem with the camera. When I am in video mode, a lot of times my stabilization stop working and when I love my phone it is shaky. I assuming that I have a problem with EIS beacuse when I turn stabilization off in the setting it is quite better.
Does anybody have similar problem?
I am one the last update, but the problem was present before last update.
ephumuris said:
My main camera recently became faulty. Image preview and photos were blurry as hell. Wide angle etc was unaffected. I thought it may be a software issue however hitting the phone temporarily fixed it... Until the next time I opened the app.
My network O2 in the UK have accepted this as a repair fault and are issuing me with a NEW device, not repairing mine and sending it back.
All I'll say is check your camera's...
Click to expand...
Click to collapse
thats your camera's OIS thatts effed up, tthis happened to my otherphone oneplus 3 years ago, i eventually sold it off before it got worse, id say you should get the module replaced under warranty. its definitely a hardware issue,
Update on this... My network acknowledged this as faulty and I got a replacement device.
Camera is fine so far on this one on latest update. I don't believe it is software causing this as a factory reset didn't fix it. Got to be a hardware fault.
Does dropping the phone count ?
Yes I'd be inclined to agree it's hardware now after installing AUHB update. Op how did you get O2 to agree a new device wasn't the repair option available
Yeah I'm experiencing this. It's SUPER frustrating. Just doesn not focus
Stuck on the July update here in Aus (was hoping the aug up would fix it but doesn't sound like it here )
Yeah I thought that but it's unchanged in the last update. The 103 MP camera is shocking currently. The wide angle a bit better maybe but in all modes it's not great. As it's in warranty they can repair it. First phone I've had to send in for repair since my HTC one M7. Still if needs be