Hey there!
Recently I bought a Pixel 4 XL and I am loving it. However when it arrived, the 2X camera wouldn't work, and portrait mode neither. Luckily after disabling an app to get my SIM working on this AT&T Pixel, the 2X camera started working back. The problem is that today it stopped working again, and repeating the process of disabling the app didn't solve any problem. I know for sure the camera isn't broken as I took photos with it recently and I want to know how to get this working again.
Thanks in advance
I would force stop camera and gallery and wipe data on those two as well and reboot and see if anything was different. If not I would remove my accounts from the phone then factory reset.. Delete everything and maybe even do it two times just for the hell of it. I would use stock recovery and do this selecting "factory reset" with volumes keys and power button then reboot system afterwards. If nothing changed I'd sell it and I'd be honest online and explain my story and all. I'd pay the difference on a Google factory unlocked model Coral so that when I had any issues down the road I would be bootloader unlocked and I could then fastbood stock images and everything would be fine and dandy. I would also blast whoever sold me the AT&T 4XL that had a carrier encrypted bootloader lock on it on all social media networks, Ebay, Amazon and Swappa. Maybe then pee in a large bottle, like a 2 liter empty bottle and pop the top back on and keep going until it's full capacity screwing the lid on afterwards every time and leaving it some place where it could get maxium sunlight and decent heat like in a field by my house outside. Then I'd investigate them and try and find out anything and everything about them. All y'all need is a name and head over to Facebook and start searching and reading... When MY 2 LITER bottle wasfull I would GPS their address at some odd hour and try and figure out what vehicle belongs to them.. You could run vin and or license plates to see and make sure you have the correct vehicle. You definitely don't want to do this to an innocent person. Then once iz sure I had the proper vehicle I would dump the entire urine bottle in their vent where the defrost is, on outside of their front window where the dashboard is and walk away tossing the 2 liter either in the dumpster nearby or possibly in a trash bag and in a fire once I got home.
I had this done to me once by some punk neighbor in sone apartments I stayed in about twenty yrs ago and me and my gf had to sell her new high dollar sports car because regardless of what we did to do to eliminate the odor it didn't work. It was a goner, a TOTAL LOSS!!! Smelled like a truck stop urinal in the middle of nowhere that hasn't been cleaned in twenty years. I'm totally kidding. I wouldn't do this. Not at age 42. Now back in my teens and or twenties, idk, but not now. I would make sure it was known best I could. Write a few reviews on seller online. Shoot me the address I'll write one up for him to help you out.
While I'm not going to do such craziness this would be sufficient revenge I believe for selling me a carrier locked fairly new expensive Pixel and not telling me. The ole urine in the vent ruin the car maneuver. A one time thing that would cover almost anything anyone did wrong to you in about a minutes time max. Hopefully this made you laugh op and also anyone else who may read it. That is why I'm commenting it. Please don't ban me mods. Again I'm totally kidding. I'm too old for things like this now. Haha!!!I'd sure write reviews about him though online. Hook him up with some fantastic reviews from serval made up characters about how he lied and did this to me.
Hey,
fisrt sorry for tanking so long to answer. I did that but nothing. Sometimes both rear cameras stopp working and the only fix is factory reset, which only brings back the main camera, telephoto still doesn't work.
Yeah it wasn't great that he sold me a locked bootloader, but I mean I can live that and I pay really cheap, 170$ and phone is in perfect shape. Here in Europe the same phone is well over 350$, so I wasn't going to pay all that much for a 2 year old phone. Also I am researching a way to unlock it and I am confident. When I succed I may post a guide here on how to unlock.
However the seller was very kind, when I talk to him about the camera not working, as I know how to fix phones, I said to him if he could refound about 14$ to buy a new camera module. And surely after 5 minutes he refound 15$ to me, so I bought a new camera module and waiting for it to arrive.
Also very funny the history lol .
Hello all,
So I finally mange to find the issue.
As i didn't want to return the phone, I talk with the seller and he sent me 15$ to buy a new camera module and I would change them myself.
To open the phone is easy, at least for me. I saw a few videos online and followed the ifixit guide.
The funny part starts now, when I was going to disconnect the camera module(which have 2 conectors, 1 per camera) I found something interesting. One of the cables wasn't conected to the motherboard.
So when I connect it and test the phone, the camera started to work as it should.
I still don't know how this happened, the phone was never open before (I know because there is adhesive on some conectors, so if you remove them, when you glue them back they aren't perfect).
It would also be very strange for that to disconnect by it's own, because the cable is secure in place by a shield which don't allow the cable to move(or at least, that is what it should do).
Anyway, the problem now is fix. So if one of your cameras don't work, or work sometimes and them stop working, you should consider opening the phone and check the camera conector, It may have disconnected from the socket.
i got this problem too, portrait mode & zoom not working.
0xJ said:
i got this problem too, portrait mode & zoom not working.
Click to expand...
Click to collapse
Download the bsg gcam mod go into your gcam settings on "photo modes session config" and set interface to pixel 3
rchad2423 said:
Download the bsg gcam mod go into your gcam settings on "photo modes session config" and set interface to pixel 3
Click to expand...
Click to collapse
thanks for the reply, but I have been fixed it by disconnect the camera module and connect it again
Related
AT&T Galaxy S3, unrooted, stock rom 4.4.2.
So yesterday on my way out of the office, I noticed that Accuweather said it was 95 degrees outside but the weather card on my Gear Live said it was 72. Weird, but whatever.
On the way home my wife sent me a chat via hangouts, and I replied using voice from the watch.
At home about a half hour later, I tried to set a reminder using "ok, google"....and nothing happened. Tried 7 or 8 times to get the watch to recognize the command with no luck. So then I tapped the watch face to try to get it to start listening so I could set a reminder and it couldn't hear me. It just went to the list of commands. Now even in hangouts it doesn't recognize that I'm speaking.
I'm using the Google Now Launcher on my GS3. I have Ok Google Everywhere turned on there, and in the voice search widget I can see the microphone icon go to "deactivated" when I do the wrist gesture thing on the watch to get it to start listening to me.
It's almost like my microphone hardware went bad
I've rebooted the watch several times and the phone as well. I am using Airwatch MDM and it was updated July 31st. I am not sure if "Ok, Google" has worked since then because I'm not sure I used it this weekend.
I think my next steps are to remove Airwatch to eliminate that variable, but it's required for me to get my work email and calendar on my phone.
Anyone else had a similar problem? Any suggestions?
I had something similar happen to me a few weeks ago. I would say "OK google" and nothing happened. After a couple of hours though, it started working and hasn't happened since.
Sent from my Nexus 5 using Tapatalk
So--in this order--I've reset the watch, removed Airwatch, decrypted the phone, reinstalled the Wear app....and I got nothin.
Paired it with another phone and same thing.
Called Google, went through all that again while on the phone with a tech (bless her heart, it can't be easy being tech support for a brand new product that pretty much only technophiles buy).
40 minutes later...She had to pass it on to level 3 or whatever, and I'm expecting to be contacted within 48 hours.
I'm having the same issue. Did you get any solution?
I'm having the same issue. Did you get any solution?
I hope it's not a hardware issue.
I had a similar issue (voice completely stopped worked... ok google, as well as touching the screen and then giving a command). I did a complete device reset twice, as well as used the toolkit to wipe/reinstall. Nothing fixed it. Called google, who just confirmed that I did everything they would have, and had a new device shipped out to me. I have to return the broken one. Called them Monday morning and had the new device Tuesday afternoon
vladthedog said:
I had a similar issue (voice completely stopped worked... ok google, as well as touching the screen and then giving a command). I did a complete device reset twice, as well as used the toolkit to wipe/reinstall. Nothing fixed it. Called google, who just confirmed that I did everything they would have, and had a new device shipped out to me. I have to return the broken one. Called them Monday morning and had the new device Tuesday afternoon
Click to expand...
Click to collapse
So I, too, called google and they shipped me a new watch under warranty. I'm glad I'm not the only one who's had this problem, BUT....
Now my *NEW* watch has done the same thing!
wizardPC said:
So I, too, called google and they shipped me a new watch under warranty. I'm glad I'm not the only one who's had this problem, BUT....
Now my *NEW* watch has done the same thing!
Click to expand...
Click to collapse
I too am on my third watch being shipped out today in fact. New one worked just fine for 2 weeks and then no microphone at all even after a compete device reset.
Add one more to the list. Just got off the phone with Google, sending me a new watch. I am admittedly a bit nervous, hearing that even the replacements are having the same issue. I wonder what the refund protocol would be in that case?
Just an FYI for anyone down the road, they do put a hold on your card for the cost of the watch, and say it will be released "within 21 days" of receiving the defective unit.
Herb.Grinda said:
Add one more to the list. Just got off the phone with Google, sending me a new watch. I am admittedly a bit nervous, hearing that even the replacements are having the same issue. I wonder what the refund protocol would be in that case?
Just an FYI for anyone down the road, they do put a hold on your card for the cost of the watch, and say it will be released "within 21 days" of receiving the defective unit.
Click to expand...
Click to collapse
I was told if the 3rd one had any issues whatsoever they would issue a refund. Just an FYI
Same here.... It is randomly working for me.... Most of the times it does not work.
I have reset the watch 3 times already and seems to be working for some minutes and then it stops working again
Looking back at my calendar, I was in an extremely loud (hearing protection required) environment the day before i noticed my first watch failed and immediately before the second one failed.
I don't see anything in the manual or warranty that indicates this is a problem, but I now suspect the mic couldn't handle it.
wizardPC said:
Looking back at my calendar, I was in an extremely loud (hearing protection required) environment the day before i noticed my first watch failed and immediately before the second one failed.
I don't see anything in the manual or warranty that indicates this is a problem, but I now suspect the mic couldn't handle it.
Click to expand...
Click to collapse
Interesting theory... I work in a shop where hearing protection is required, plus I go shooting at an indoor gun range. I don't remember if either prior warranty replacement happened right after extended time on the shop floor or shooting range, but i'll keep it in mind.
vladthedog said:
Interesting theory... I work in a shop where hearing protection is required, plus I go shooting at an indoor gun range. I don't remember if either prior warranty replacement happened right after extended time on the shop floor or shooting range, but i'll keep it in mind.
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Click to collapse
I think you are right. Number 3 no longer works after I went to the range today...
I went to the shooting range yesterday and had to exchange my Gear Live at Best Buy today. The microphone clearly can't take the SPL. I would suggest not wearing your Gear Live in any environment that requires hearing protection.
Sent from my LG-D850 using XDA Free mobile app
Mine quit responding after I went shooting. My second stopped after using a saws all.
Same problem, but don't think it's hardware...
First watch I had was dead out the box. Second one was fine for a month, then occasionally it would stop listening to voice commands. Sometimes "OK google" would work, other times not. Then later it would work again. No reset or charging or any interruption between it working and not. Sometimes when "OK google works, the "speak now" screen would come up, but it would no longer listen - so it can't be a hardware thing since it heard me immediately before it stopped working, and in fact I can go back to the watch face, say "OK google" again, it'll go to the "speak now" screen, and again won't respond. Also, when it's on the "speak now" screen, after a pause it just scrolls down to the next option in the menu ("take a note", "Play music" etc). I haven't used it anywhere loud (no gun ranges or anything), and the problem is sporadic, but frequent enough to be unusable as it should be. I did all the usual to try to fix the problem (re-pairing, removing apps, resetting, restarting, including a factory reset) but to no avail.
I have sent it back for another replacement ($200 temporarily on my card...), but I'm worried about this problem, and the dead out of the box issue. If it happens again, I'm going to get a refund, and choose another watch. Such a shame because this was a Christmas gift for me.
Same problem
I was looking for someone with the same problem as mine and found this post. Happens exactly the same for me and, reading your answers I realized the microphone stopped working the day after I went to a shooting range too. In real my voice commands do not stop working at all, but I have to SCREAM besides the watch to work.
My problem is, I live in Brazil, and bought a used watch during a business trip to the USA, than I don't have the coupon, or warranty. Anyone knows if it is possible to change only the microphone? seems difficult to replace welds on this boards. I guess will I have to replace the complete main board. Does someone have done that already? It is hard to find replacement parts for these watches...
---------- Post added at 08:08 AM ---------- Previous post was at 07:52 AM ----------
Just to complete the information, according to IFixIt (www .ifixit .com/ Teardown/Samsung+Gear+Live+Teardown/27038 - remove the spaces on the beggining of the link), the microphone is a InvenSense ICS-43430 (I don't know how they know that, because on the picture, over the mic is written NL2031).
Considering this is the right component, it is really cheap to buy a replacement - store .invensense .com/ProductDetail/ICS43430-InvenSense-Inc/495200
Than lasts only the final question. It is possible to replace this component? People who gave cell phone assistance should be able to do that?
same here.
Count me in. The microphone stop, working about after 3 weeks. The problem is I live in Greece and i bought it through ebay from US so no documents nothing. Isnthere any solution on this?
Hello guys,
As the title says, I replaced my P880 screen because it had an awful crack on it. The thing is that after I changed it, back in my house I tried to take a picture, but it said that it couldn't connect to the camera, or something like that. This had happened to me before, so I restarted the phone and nothing, so after reading some blogs (no one exactly related to the camera problem) I decided to make a full wipe of my phone and restoring it to factory settings. Always hopefully, it didn't work so I realized that the guy who made the replacement might have forgotten to reconnect the camera socket (is that the correct name?), but I can't take it to the service center to get it fixed because they are closed on saturdays and I can't go on monday because I'm leaving the country for a few weeks.
So I was wondering if I can make this check in my house, which tools would I need and, the most important thing, what and where should I check that is connected to the mainboard.
Thank you very much in advance, really hope someone can help, as I need the camera :/
Check my repair thread in the general section. I list all the tools needed and am pretty sure you only need to remove the back plate covering the motherboard. The camera module should have a cable, follow it and make sure it is pressed in all the way.
sent from my amazingly awesome OnePlus One
don't forget to hit thanks!
I was lucky enough to be given a LG Watch R for my birthday back in february.
Since then Ive used it as stock, no modifications. Love it.
Today, Im just about to start the dishes, Go to check what time it is by pressing the button, only to notice its sticking out more than usual....
Sure enough, the button has popped out. Im lucky as its still in warranty, but Im still devastated as I have no clue how it happened.
Has anyone else have this happen to them? had a look around, seems like its only me...
Ive had a good try to get it back in, there are no screw markings so cant screw it in. wont just "click" in.
The button still works whilst its in, screen on and off, power off ect. Im just glad I didnt wash the dishes before checking
How are LG with warranty/replacements? this is my first LG product (other than my old tv, served me 7 yrs no issues, un like their watches..it seems...)
(first my tv fails its firmware update, then my windows 8 fails to recognise my hdd, then my sim card beaks :allowing everything but inbound calls to function: giving me a heart attack thinking it was something id flashed.., And now my LG watch button popps out?!?! WTF, am I cursed with tech now?!!?)
Have since spoken to LG..
They seem to be helpful so far.
If you have never made a claim against LG before, All I had to do was call, give the Serial number for my watch, the date it was purchased, a simple description of the fault.
They I have had to email them with photos showing the fault along with a given Ref. They have advised a turn around of 7 days for the repair/replacement.
I hope they can explain why/how it happened, so I can avoid any issues in the future. As I haven't found anyone else with the same issue, it doesn't seem to be regular. But for the price were paying, I like to know its going to be ok for another 2 years.
snowblind2142 said:
I was lucky enough to be given a LG Watch R for my birthday back in february.
Since then Ive used it as stock, no modifications. Love it.
Today, Im just about to start the dishes, Go to check what time it is by pressing the button, only to notice its sticking out more than usual....
Sure enough, the button has popped out. Im lucky as its still in warranty, but Im still devastated as I have no clue how it happened.
Has anyone else have this happen to them? had a look around, seems like its only me...
Ive had a good try to get it back in, there are no screw markings so cant screw it in. wont just "click" in.
The button still works whilst its in, screen on and off, power off ect. Im just glad I didnt wash the dishes before checking
How are LG with warranty/replacements? this is my first LG product (other than my old tv, served me 7 yrs no issues, un like their watches..it seems...)
(first my tv fails its firmware update, then my windows 8 fails to recognise my hdd, then my sim card beaks :allowing everything but inbound calls to function: giving me a heart attack thinking it was something id flashed.., And now my LG watch button popps out?!?! WTF, am I cursed with tech now?!!?)
Click to expand...
Click to collapse
I just had this happen to me on first day.. My fault for trying to wind the button like my wife's Apple Watch. Anyway a dab of crazy glue fixed it. I bought mine used so no warranty. If you have warranty go that route first. Just enough glue for the bottom of the button to contact the cell pad. Too much and you will freeze the button.
even though all looks 100% perfect I have decided to now treat this watch like it is not i167 rated for water. Basically I will keep it out of the shower and pool.
Whenever I try to use the rear camera the display turns black while only showing the HUD. The HUD works fine, but the camera doesn't work at all. Nothing is blocking it either.
When switching camera modes (to manual mode for example), an error pops up saying that the "camera is not available"
IMPORTANT NOTE: The front facing camera is working perfectly fine.
Things I tried to do (aside from shipping it for repair):
1. Android repair via the PC companion software
2. Internal reset
3. Safe mode
4. Clearing cache files for the built-in camera app
5. Installing an alternative camera app (the built-in one was disabled)
6. downgrade and upgrade
7.change camera for new one (tested)
I had same situation with regular Z3. Someone brings it to service where I'm working and my first think was camera fault but changing camera didn't fix it. Near camera connection You can see some small capacitors, we call it filters. It looks like capacitors but it's soldered not only on opposite sides but 2 points on both sides. In regular Z3 there was 5 elements like this to change and after that camera starts working. I don't remember how exactly it's made in Z3c but it's really possible that it's the same issue and same way to fix it.
One more thing, if You can check one one more camera to exclude camera itself cause most issues like this are caused by faulty camera. I had many phones (most Z1 and Z1c) with this issue and changing camera always was the solution.
Good luck.
Same Here. Need help too.
Sent from my D5803 using XDA Free mobile app
I have three cameras and two z3c, I interchange camera and phone and always the same result
At this moment I don't have any Z3c to disassembly (except mu own but under warranty) to check where those capacitors are but if You could take a picture of camera connector on motherboard and near area I can mark which one should change.
@Chamelleon
Main camera not working
I have the same issue with my Z3 compact. The issue started happening on the 11th month of my one year warranty, I sent it for repair (14 business days y + shipping time back and forth). It came back with the same issue. Sent it back right away. After another three weeks without my phone, I got it back. Guess what? EXACT SAME ISSUE!
I called their support line explaining what happened, the guy told me that there is nothing they can do about it since my warranty expired. Of course they didn't have in consideration that I sent my phone before it expired and it took about seven weeks back and forth. There wasn't any sort of damage on my phone, was never dropped or damaged in any way, I never submerged it even if in theory, that would be ok. The report said "it has reviewed the functioning of the unit, unfortunately the defect is in the PCB so it is not able to undergo repairs to it."
The guy on the phone told me what he thought the report meant. It means there is damage on the main board(not caused by me) and the one year warranty manufacturer warranty department won't repair it. Maybe, if I had bought the 2 year "extended" warranty, they could do something about it. I asked if the issue is that my one year warranty was expired or if it is something that they just don't fix unless you get the "extended" warranty. He couldn't answer me and the only thing he said was "is there anything else I can help you with?"
From what I understood, there are two completely different departments, the one year manufacturer warranty that only cover some things. Not even sure what, because if it's broken screen, water damage or any physical abuse, they won't fix it. If it's a problem with the main board or PCB, they won't fix it either. It is a mystery to me what gets fixed in that department. The other department is the 2 year extended warranty. I'm not sure what they are willing to fix there, but from what they guy on the phone told me, it's more than the one year regular warranty.
Long story short, after two trips to FedEx, at least 8 hours total on phone calls, more than 7 weeks without my phone, I ended where I started. Sorry Sony, never again. Worst customer support I have ever experienced.
At this photo I can see only 4 of this capacitors and marked it, maybe it should be four or one I missed cause quality. Anyway regular Z3 has 5 like this and after changing all 5 camera start working again. You can desolder it from most Sony phones, I used capacitors from MK16 (Xperia Pro). So find some Sony board with capacitors like this and ask someone with good hot air solder station (if You don't have one) to change it.
Any news to this problem? I bought used Z3C with black rear camera problem because it was cheap. (Yes, the front facing camera is working perfectly fine). So far I have only tried software fixes and obviously they didn't help. I ordered new camera module from ebay and I'm now waiting for it. Has anyone tried soldering new capacitors if the new camera module doesn't help?
EDIT: Here is another thead with same problem: http://forum.xda-developers.com/z3-compact/help/rear-camera-hardware-detected-black-t3231509
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Chamelleon said:
As I said I've done it only in regular Z3 but If You gonna try give me some info is this solution is also working in Z3c case.
Click to expand...
Click to collapse
I'm still waiting for new camera module. If the new module is not working I will try soldering new capacitors. I will keep you up to date here .
Any news??
Completely forgot to post this, hope it help someone. I made the same thing with black camera on my Z3c. After I broke audio port in my Z3c and had to send it to warranty I took my gf phone, Z3c also. I restored my TWRP backup to her phone and all except camera was working. Camera was completely black but only main, front was OK. After that I was afraid that it's another hardware problem like Yours but after reflashing to stock problem gone. I repeated it few times to check if I'm right and I was. After flashing backup from another phone even without TA and Kernel backup there is a problem with camera.
So I was wrong saying it's only hardware problem. If anyone still has this issue and didn't reflashed his phone check it first.
@Chamelleon yes it's somehow a software problem (if we could say that ). For me i did fix it.
I did a Nandroid backup for my black Z3 compact (camera works properly) an restored it on my new White Z3 compact (also camera woks fine). after restoring the white z3c rear camera shows black screen, the front one is good.
=> i did a format factory reset : didn't work.
=> flashed a TFT file : didn't work.
=> flashed a D5803_23.4.A.1.232_Customized FR.ftf : IT WORKS !
and then i remembered that my phone was from "SFR" , a french network provider.
i hope this helps also
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
basmok said:
Edit: too new account, would be nice if a mod unlocks the posting of the direct image links and fixes the links - I think they are useful as this is a common problem and i already invested hours translating russian and documenting my research nobody else should have to do it
for me it was a hardware problem after dropping it.. I even changed the camera module.
Did some reseach, russian sites have some input:
Layout1: directupload.net/file/d/4472/9andayji_jpg.htm
Layout2: directupload.net/file/d/4472/vzvgbqqo_jpg.htm
It was loose, but when i tried to push it down with a hot metal to "solder" it, at some point it jumped away and was lost because it is so tiny!
Missing part: directupload.net/file/d/4472/qmut35qt_jpg.htm
The russian site suggest this soldering of bridges, however its not clear to me if they mean one of this electronic pieces (4pins each) or also the lower one.
Russian: directupload.net/file/d/4472/ag43kmda_jpg.htm
The question is now how these (likely) filters (because so close to the camera have to be bridges, it seemed to have worked for some russians:
Pins: directupload.net/file/d/4472/k86j53hr_png.htm
Not sure if there are 4 indipendend pins or if for those small footprints of electronic devices they use only the edges and then they have the same signal.
I was not able to see any text written on those two things, however i didnt have any magnifying glass.
Click to expand...
Click to collapse
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Try flashing stock ROM based on your country as i mentioned up.
mrfrantastic said:
So I changed my camera because I thought it was a hardware failure (tried every other method before: going back to stock, wiping camera files etc.) and it STILL is black. Did you have any success with your camera?
Click to expand...
Click to collapse
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
basmok said:
Me not (also changed the HW cam), the guys on the russian site yes (even with other similar sony).
Just check if there is something loose, maybe you are lucky and its a software problem *fingers crossed*. To me it happend exactly after dropping (and changing the screen which went without problems) so I was quite sure its HW based.
Click to expand...
Click to collapse
Hi basmok,
First off thanks for the research and for the pictures!
I have a similar story, phone was dropped, rear camera won't work, tried different ROMs without any luck then took phone apart and saw that one of the four tiny capacitors
just fell off and now it's MIA...
The last pic from your post (directupload.net/file/d/4472/k86j53hr_png.htm) which I assume shows the soldering of the bridge doesn't seem to work...
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
AtiGala said:
Hi basmok,
Do you still have that pic?
Also did you make any progress on the camera fix or gave up?
Thanks,
Ati
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You were lucky, they were already in the recycle bin and deleted on the camera. Best I could do picturewise, i dont have a macro lens. Here we go, added all to imgurl so hopefully they survive longer: http://imgur.com/a/Of1DY
And no, didnt make any progress as i dont know what component they are. Normally all components have lasered some code but not sure if its just too tiny for my eyes or if they dont have it. I was a bit unlucky as i didnt have a soldering tool, so i tried it by pushing the pin down with a paperclip which i headed with a lighter --- well it jumped away and was not the best approach
Just got my 5a and the camera app keeps crashing when attempting to access the main camera.
I've tried the following:
Close the app
Clear app cache and storage
Reboot Phone
Disable App, reboot Phone, and re-enable app
Factory Reset Phone
Restart in safe mode
None of these solve the problem. I've Installed the September OS update, have bootloader unlocked, but am not yet rooted. This has been occurring since the first time that I tuned the phone on, before unlocking the bootloader.
I even downloaded Open Camera to see if it is an app issue, or hardware. Believe it is hardware, as i don't even see the option to access the front camera (camera icon with circle arrow) while using the app.
Assume I'll have to RMA, but wanted to see if anyone here had similar problem first.
This is the first time I tried to use it, but I just verified that the google camera app can toggle to the front camera, and I see myself in the live preview.
Thanks for the help. All I can use is the selfie camera, if I try to switch to the main it crashes.
Ha, I should have also said that the app starts with the main camera by default and I've used that multiple times already. But the toggle and the other options to change field of view all seem to work normally for my 5a. The main camera has .6x 1x and 2x, the front camera has 1x and 1.4x
Thanks again. Pretty sure I have bad hardware.
mac62 said:
Thanks again. Pretty sure I have bad hardware.
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yeah, last resort is factory reset, which you've done. If still a problem, then replacement. Unfortunately, you will get a refurbished phone. I just tried that because of something else. You can return the phone and ask for waiving the $30 restocking fee and place a new order of you want a brand new one. Not Okay move from Google in my opinion.
good luck
Contacted support and was told I would get a new phone since I was within 15 days of purchase. We'll see when it gets here...
New phone arrived today.
mac62 said:
New phone arrived today.
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hope all is good now. Cheers
definitely not the kind of problem you want to see on a new device. could have been damaged by the fedex used for transportation. the packaging on my shipping was not very robust. just the phone inside the box, inside another box, with a piece of air bubble filler. I've had phones shipped from ebay sellers in better protection. I'm lucky mine arrived in good shape with no known defects in any hardware I've tried to use.