N920T Random restart - Galaxy Note5 Q&A, Help & Troubleshooting

Hi, im experiencing a really really weird problem with my note 5 since like 8 months but now is happening more often, the problem is that it restarts randomly sometimes like 1 time a day, it happens a lot more when battery is below 40% and while charging so i thought that maybe the battery was the problem but it doesnt drain fast and the problem dissapeared like 1 month but started happening again now more strong restarting like 20 times a day and i dont know what to do, maybe someone experienced the same and can help me?
I already tried flashing stock 6.0 and 7.0 with pit file a lot of times also and with custom roms and always the same problem with every rom.
Thanks!

Replace battery. If problem persists discard phone.

cachanilla86 said:
Replace battery. If problem persists discard phone.
Click to expand...
Click to collapse
I will try it then, thanks!

Related

Samsung Galaxy S plus random shutdown

hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
my phone had the same problem i have flash any costum rom but nothing and then i have flashed a stock original rom for fix that....and then retry a costum rom.
have you try to wipe /system /sdcard /data /cache /delik-cache and then flash a stock original rom with odin ?
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I have the exact same problem, am about to buy a new battery tomorrow unless someone else has another solution? This might not be the proper forum but in here at least many i9001 users will read it.
I've had this problem for about a week, was very annoying while on holiday. I've tried using BroodROM BE 1.0, Stock KQE and now back to stock KPG.
Try ebay - you can easily find decent batteries for 5$ there.
pedrsantiago said:
Try ebay - you can easily find decent batteries for 5$ there.
Click to expand...
Click to collapse
Well yes I'm going to try a different battery soon but the odd thing is after my battery charge seems to drop down to 5% or so, it starts charging to about its original charge level without a charger connected. So it's basically 80%->drop to 5%->charge back to 60% without charger.
i'll try now to do a hard reset, go back to stock rom, then reinstall an costum rom,
will tell you if it works!
Plz mods remove/delete this sheeyat.. this is
Galaxy S Plus I9001 Android Development
i have used TeamWin Recovery for wipe all partition becouse with hard reset don't wipe /system and internal sd.
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I thought I was the only one with this problem. I charge my battery to full and it starts draining normally. Then, when around 30-80% battery remaining, it turns off. It only turns off when you use it for a while, when the screen is off it stays on normally. After rebooting it turns off within a minute or so. This continues for a few reboots with the battery level remaining roughly the same. Eventually after a few boots it shows 3-4% of battery, after which I of course have to charge. Also tried calibrating and tried different roms but it still remains. I ALSO SWAPPED MY BATTERY WITH A FRIEND BUT IT DIDN'T HELP! It worked like a charm for him but I still got turn offs with his battery.
If i were you Guys, i would install stock rom and hand in my phone under warranty ( of course if you still have it ). Because if this occurs even when u swap battery, let samsung play with you phone then
Its not your battery..restore your phone to the way it was and give it to samsung
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
In case anyone's still wondering, in my case it did turn out to be a fried battery. If anyone else is experiencing the same issues I was, just check your battery to see whether or not it is swollen. If it's bigger than it should be, that probably means it's fried and you should replace it. I'm happily running custom roms without any trouble again now, and battery life is awesome!
Sent from my GT-I9001 using xda app-developers app
Rajito said:
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
Click to expand...
Click to collapse
Sorry Rajito, but you are having a serious problem, i think the motherboard is the problem, my friend had the same problem with his I9000 S simple. You shoud go to a service !
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
aToS88 said:
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
Click to expand...
Click to collapse
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
avreijnen said:
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
Click to expand...
Click to collapse
unfortunately it is absolutely not swollen, its fully flat :\
besides this I put out the battery now and put it back and it is showing only 2% percent of battery so maybe my battery is wrong
UPDATE: after uninstalling the pro version of Battery Indicator there were no random shutdowns at all, but the free version is fine o.0

Random crashes with ICS roms [i9001]

Search didnt help, and cant post on development section yet.
So my problem is with pretty much all ICS roms ive tried, but currently i am running CM9 RC3.
So my phone randomly crashes, when im listening to music with apollo and dspmanager running. sometimes it just crashes in my pocket, sometimes it crashes when some one calls me while im scrolling songs etc, sometimes it just crashes without doing anything, but the weird thing is that everytime my phone crashes, theres a 50/50 chance to boot it, sometimes it boots but battery can jump from 80% to like 14% etc..
sometimes it can jump from 80% to 0% (?) and when that happens my PIN code doesnt register and the phone will just crash in seconds.
But usually i have to take battery out, wait a sec then it usually boots but battery always drops to 4-20% and starts charging on its own..
Before installing i have done full wipe, fixed permissions, calibrated battery, used CWM 5.5.0.4, tried ODIN (no luck with that either).
I flashed Broodrom (GB) And it crashed also with same problem..
Ive tried BioHazard rom, same problem, but when i flash stock ROM, no crashes..
Pls halp
E: Forgot to add, sometimes when it crashes its stuck on bootloop until i take battery out, after that it MIGHT boot, not always. But it never crashes when on charger..
So im guessing im alone with this problem
What do you mean crash??
Does it restart or apps just ForceClose??
If it restarts, does It begin from the beginning of the boot cycle or just the boot animation??
I have the exact same problem with my i9001 since 3 weeks now. It started when flashing broodrom and now happens with any ROM (I have tried a few, cleared cache, format system, etc....). Even the battery behaviour is exactly the same as you describe..
To answer the question: the phone restarts from the Samsung boot screen. IF anybody has any clue, it would be great to hear... It's a very annoying issue I can tell you!
Thanks in advance!
G.
epexia said:
But it never crashes when on charger..
Click to expand...
Click to collapse
Thats something you should take note: your battery is most likely dying.
I had the same exact issue: Started with the stock ROM, flashed Paranoid but it continued. Took it to service (with a stock ROM), came back re flashed and wiped. The same thing continued, no matter what ROM I was using so i figured it had to be a hardware problem.
I noticed that my battery had swollen a bit, like 1-2 mm so that I could see it easily: the battery should be flat, mine was not. Borrowed a battery from a friends I9001 and got no crashes after 15 minutes of heavy use: problem solved!
Bought a new battery and haven't had a problem since.
The battery has only 6 months warranty and my phone was a year old, I kept the old one as really crappy spare battery.
Sorry guise, forgot to post here!
I bough a Polarcell 1800mAh battery and no more crashes, my old battery had swelled, if yours is also its pretty easy to notice, i just put my credit card on top of the battery to check it.
So yeah, you have this problem, new battery, thats all.
amazon_de/PolarCell-EB575152VU-original-cellePhone-ScreenCleaner/dp/B004IJ9M6W
Hi. Thanks for the quick replies!
I have actually just tried to exchange batteries with a friend having the same phone --> his phone crashed, mine did not anymore. I then saw by carefully looking at the battery that it had indeed maybe a 1mm swell in the middle. Just ordered a replacement one. I am confident this will fix the issue.
Again, thanks for your reaction.. Nice to see the responsiveness of this forum!
Cheers,
G.
epexia said:
So im guessing im alone with this problem
Click to expand...
Click to collapse
I have the same exact problem..... but sadly it progressed and after one of those shutdowns i am unable to start the phone.
The phone reaches the galaxy s plus logo and then shuts down. Recovery mode is also down. Fortunately, download mode works, but no matter what roms i flash the problem still exists and the phone doesn't start..... plz help:crying:
x-zero202 said:
I have the same exact problem..... but sadly it progressed and after one of those shutdowns i am unable to start the phone.
The phone reaches the galaxy s plus logo and then shuts down. Recovery mode is also down. Fortunately, download mode works, but no matter what roms i flash the problem still exists and the phone doesn't start..... plz help:crying:
Click to expand...
Click to collapse
If its the exact same problem, you need to change battery and test or try connect to charger and test
i have same problem mostly with app using gps.
today i have installed the new app game from google called ingress and it makes my phone always.
i found a new battery and i will try if something will change.
lately my crashes happens very more often i am using a gigabread+ rom and cwm recovery, but was quite the same when i was in stock .
(sorry for my english)
I got same problem with my phone, first phone gets frozen/stuck and then reboot itself from bootscreen. This was totaly random issue. After trying several roms, and kernels, underclocking cpu, I found that problem is in external sdcard. I think this is battery related issue. After unmounting and removing external sdcard, reboots gone, and battery lasts at least 20% longer. Im not using my phone like external storage, so I dont miss external sdcard, I got quite enough space on internal.
Problem fixed!
xsenman said:
If its the exact same problem, you need to change battery and test or try connect to charger and test
Click to expand...
Click to collapse
I found out that my SIM card was corrupted and caused my phone to be unable to boot. And the random shutdowns with sudden battery drains were fixed by changing the battery

Big crash/reboots/bad battery/flickering screen problems

Hello deer peeps!
I have some serious issues with my Gnote. It started months ago and became worse and worse. As the problem is at the moment, it has lousy battery time, it crashes a couple of times per day, when the battery starts getting low, the screen starts flickering more and more and then it freezes. Ive tried several times to install different CM versions, cleaning the cache, total wipeout, nothing really helps. A couple of days ago when the Note refused to work more than a few mins, I wiped it and reinstalled CM9.1 and this time I wont run things like HydraCore and lower DPI. The problem is less but still exists.
My question, this must be a hardware problem? Or can it be a software problem, if so, what can I do? Can it be that the battery is starting to break? Im a student so I really dont want to buy a new battery and find out that the problem doesnt come from the battery.
Could be the battery. Try a different battery to check if possible.
i believe is something to do wif kernel , when i do oc/uv will have such problem too.
check it out maybe i'm wrong.
I second that it may be the battery. I had loss of reception and flickering screen until I switched battery. You may try to rule out kernel issues by maybe going back to stock to see if it still happens
Sent from my GT-N7000 using Xparent Skyblue Tapatalk 2
3rd for battery, had exactly the same issues and replaced the battery, all issues resolved instantly. There are a lot of people who've had this issue and battery resolves 9 times out of 10
ah thanx peeps! Ill buy a new battery then It shouldnt be the kernel issue since I havent been running a overclocked kernel for atleast 1 month.

[Q]Sudden signal loss

Hi folks,
so recently I noticed that my p880 randomly loses signal wich only gets solved by restarting the phone.
Also it starts draining battery extremly fast. Like 2% in a minute.
I tried using different roms but in the end nothing changes in this regard.
What can I do? Did you guys encountered a similar problem?
Any advise is much aprechiated.
Thanks
Really? If you'd have followed or at least read a bit few the threads of the different
roms you tried than you'd probably noticed that this is a common and known
problem of our device. Neither is there a fix for it, nor is the cause of this problem
known. The signal just drops and the phone constantly tries to reaquire it (causing the battery drain)
but it seems that network recognition fails.
So whether you live with it (like I do) or you buy another phone,
as I wouldn't expect a fix for that soon.

battery

is anyone here who has a battery problem, like phone sometimes shuts down in between 25-32% due to low battery and then charges from 0%, and still shows charging at 100%?
Yes so many time happened to me shutting down at 20-25%.and I went to service centre and they didn't resolve my issue.after that me my self flashed the official miui ROM and locked the boot loader.after many days my issue solved
thank you for sharing your experience, I will try if have similar problems like you
I too faced the exact issue last month. What i did after little research is i charged the battery to 100% and while plugged in deleted three files from twrp/file manager under data/system namely batterystats.bin, batterystats-daily.xml & batterystats-checkin.bin.
Then reboot and unplug and you wont face the shutdown issue. The battery will be used till the very last percent as it should be.
I'm still having this problem after trying a lot of things. Could you resolve it?
Just do what dedycx said and should be fine .
dedycx didn't said anything. If you are talking about the batterystats.bin file that's not doing anything. The only thing left for me to try is MIUI D:
It was a Issue for me on RR.. even after 3-4 times of calibration... Now I moved to oreo ROMS and flashed 3-4 Oreo ROMs and never faced this issue.. moreover my battery was not going over 96% now I check it on Liquid Remix and Voila! Its 100% now.

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