Having problem with phone shutting down when the battery gets under 40% . Phone then tries to reboot 2 or 3 times and then shuts down and will not restart until I take battery out and put it back in or I put it on the charger! I have tried 3 different batteries and resetting the phone. I don't know whether it's the phone or a battery problem. Can someone help me with this, please!
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I bought a galaxy note GT-N7000 on March 10th, 2012. Today while using the phone, it automatically switched off. I thought "ok fine...just an android glitch" and switched it back on. But as soon as it turned back on and the home screen appeared, not even 3 seconds later, the phone screen flickers for half a second and the phone instantly turns off. This keeps on happening if i turn the phone on again and again as it switches off, but when I connect it to the charger and turn on the power, the phone doesn't turn off. So now, I cannot remove the phone from the power supply and Im freaking out! :crying: Oh and I tried factory resetting the phone twice but it doesnt solve the problem! ANY help would be a life saver! I have not rooted my phone and it runs samsung's stock ICS and I dont even have any launchers. I use my phone as clean and careful as possible; its been 9 months and I still havent removed the laminations on the back panel or the charger, so you can imagine what kind of guy I am! Please HELP ME, im panicking!! Thanx in advance!
First of all stop doing a factory reset on stock ICS kernel as dont know when your phone will get bricked.
It could be a pins contact probelm in the battery compartment. Remove the battery and check if the pins are fine and touching the right places. Clean it ... or the battery just died on you and need a new battery.
Sent from my GT-N7000 using xda premium
1st. Do not factory reset or format anything if you still on stock ICS kernel.. You phone will brick.
2nd. Try new battery or borrow from you friends.
omg! I didnt know that factory resetting on stock ICS can brick your phone!! Thanks for the precious info! I checked the terminals...they look brand new...so does the terminals on the battery (I rarely had the need to open the back panel). I will try another battery and get back to you guys. Thank you so much for your help!
Id bring it back for warrantee if I were you
I am also having same problem, my problem arrived once I flashed my note with 4.1.1 JB ROM.
My note powers off even it is above 90% of battery, if I try to connect 3G data.
If I start it same it powers off after 3-5 seconds on home screen.
If I connect it to charger and start it; it works fine even if I disconnect charger once note starts.
It works normal until I connect again to 3G data ot battery drains below 40 -30 %
After 40% it randomly power off or some time works till full battery drain.
If any one have solution please share.
Thanks in advance
Back from service center. Dead Battery and replaced mother board.
Hey guys, I gave my phone to the service center on 26th and got it back yesterday. They said that they replaced the main board and said that the battery is dead and they had lost 2 screws of the mother board which I found only when I came home and opened the back body by myself (opened cause there was a minute misalignment on the back body). I replaced them with 2 screws from the back body for now and have to take the phone to them again or buy those screws from some electronic shop. They also said that they don't have a Galaxy Note N7000 battery in stock and so did the other service centers here in Chennai, India. I tried searching for it in almost 7 to 8 cellphone shops but surprisingly nobody has stock of it! Can a year old phone's accessories just disappear so fast? I also tried ebay.in but all of them sell it in loose packing with seller warranty which makes me think twice about the genuineness of the product. Any advice as in what direction I must proceed now?
desaipa said:
I am also having same problem, my problem arrived once I flashed my note with 4.1.1 JB ROM.
My note powers off even it is above 90% of battery, if I try to connect 3G data.
If I start it same it powers off after 3-5 seconds on home screen.
If I connect it to charger and start it; it works fine even if I disconnect charger once note starts.
It works normal until I connect again to 3G data ot battery drains below 40 -30 %
After 40% it randomly power off or some time works till full battery drain.
If any one have solution please share.
Thanks in advance
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Click to collapse
It might be a problem with your battery. My phone gives the problem described above because its battery is completely dead but works fine with a different battery. But my friend who has our same phone has a puffed battery and has the problem that you described. Also his battery drains faster than a normal GT-N7000 battery and sometimes switches off while playing games or doing other tasks that consume more power. Just try to use it with another battery and see if the problem still persists.
guys check the accessory section, there are some batteries suggested as well as vendors if you want new batery.
If warrantee covers it try that first. If like in above example they dont have in stock demand an alternative, especially if its covered by warrantee. You have rights you know.
A couple of days ago I ran into the same issue with my 10 month old note...
Not able to fully boot up phone... After 3 seconds since the power up
It was shutting off.
Battery was showing charge.
Got a new battery... Everything perfect now
Youve got a problem on your battery..you can try that using a new battery that should fix your problem if the problem still there,take your phone to the ssc
Sent from my GT-N7000 using xda premium
My galaxy ace is totaly crazy now.
I took it from charger, after 20 minutes it 50%, after 5 minutes i get warning and it reboots. After booting it show me warning and again reboot. After 5-10 times it just blinking. I cant go into recovery or even turnt it of.
I pull out battery, wait a minute, insert back. Then I connect charger and boot device...and the battery is 100%! what is going on?
i've already:
re-flashed 3 firmwares
cleaned battery stats
here you can see how big is battery drain and a fact that battery is nearly 100% after connecting charger.
buffon95 said:
My galaxy ace is totaly crazy now.
I took it from charger, after 20 minutes it 50%, after 5 minutes i get warning and it reboots. After booting it show me warning and again reboot. After 5-10 times it just blinking. I cant go into recovery or even turnt it of.
I pull out battery, wait a minute, insert back. Then I connect charger and boot device...and the battery is 100%! what is going on?
i've already:
re-flashed 3 firmwares
cleaned battery stats
here you can see how big is battery drain and a fact that battery is nearly 100% after connecting charger.
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Click to collapse
Try a different battery... Even borrow one.
ApriliaM3 said:
Try a different battery... Even borrow one.
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Click to collapse
If it actually is a battery problem, why isn't he able to turn off his phone? Any ideas?
Sent from my GT-S5830 using xda premium
Venomous Viper 119 said:
If it actually is a battery problem, why isn't he able to turn off his phone? Any ideas?
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Click to collapse
Hard to know but it could be that the voltage from the battery is so low or fluctuating so much that the power switch is unable to function.
Similar to your TV remote where you sometimes need to jiggle the batteries slightly to make it work properly.
The first thing I would try and rule out is the battery... it's a relatively easy and inexpensive fix if that's the problem (ebay is your friend).
buffon95 said:
My galaxy ace is totaly crazy now.
I took it from charger, after 20 minutes it 50%, after 5 minutes i get warning and it reboots. After booting it show me warning and again reboot. After 5-10 times it just blinking. I cant go into recovery or even turnt it of.
I pull out battery, wait a minute, insert back. Then I connect charger and boot device...and the battery is 100%! what is going on?
i've already:
re-flashed 3 firmwares
cleaned battery stats
here you can see how big is battery drain and a fact that battery is nearly 100% after connecting charger.
Click to expand...
Click to collapse
Don't excessively flash ROMs
revert to Stock ROM for the timebeing
And don't Delete/wipe battery stats because after every successful 100% charge the battery_Stats.bin file gets deleted and regenerated.
so deleting that bin file wont help
next,check if the contacts of your battery are intact and that they are not covered with dust
when you connect the charger cable to your phone then check if the cable is properly inserted or not,if no then insert it properly
If none of this solves your problem then i must say mate that you need to change the battery.
are you sure that it is a battery problem? :-?
ApriliaM3 said:
Hard to know but it could be that the voltage from the battery is so low or fluctuating so much that the power switch is unable to function.
Similar to your TV remote where you sometimes need to jiggle the batteries slightly to make it work properly.
The first thing I would try and rule out is the battery... it's a relatively easy and inexpensive fix if that's the problem (ebay is your friend).
Click to expand...
Click to collapse
I can take that into consideration but the analogy you gave doesn't seem to be that convincing. Sometimes it may be due to the unclean android system that causes all this & I best know how it drained my battery in less than 30 minutes but I still use the same & it lasts a day now. But it may even be the battery or may be anything else. Who knows? !:screwy:
@OP : Try a full wipe & a reflash. If that doesn't help, go to the sammies or buy a new battery.
Sent from my GT-S5830 using xda premium
Hi - a few days ago my SGN turned off when I was playing GTA so I plugged it in and kept playing it. I noticed that battery levels were reported as ~50% before the first switch offs then 14% when I switched it on again. Then it happened again a few times then it turned off when I switched on WiFI just after booting. Basically over the last day or so it started turning off during the boot animation and wouldn't even boot most of the time.
So after reading a few threads here I tried flashing to stock GB then stock JB - it pretty reliably boots to the language choice screen then switches off on the next screen which turns on WiFi as it happens, not sure if this is relevant but wierdly when it was switching off in GTA it seemed to be at the same spot each time in the game. The thread which I got method from said to use Kies but I could only use Odin to flash JB since it turned off before it finished:\
Also discovered that whilst it will switch off on the CWM screen even it appears to be fine when it's in download mode.
So looking at another method to fix this here I put Note into download mode and ran down the battery, left it for 10 minutes, turned it on again until it died again, left it for an hour and fully charged it off wall outlet. Basically this appeared to do nothing for the situation.
So I don't know what to do next - any suggestions? I'm pretty sure it's some issue with the battery but I don't know what: it can sit for hours and hours in download mode to run flat without switching off but will switch off during CWM recovery and just after booting stock JB ATM.
I'm thinking I'll grab a cheapo battery off Ebay and see what happens to start with. Can anyone suggest anything else?
I'm sure You can use the phone while keeping it on constant charge. How old is your battery? This is surely a battery problem and i suggest you to buy the original samsung battery. And once you change your battery, do not overcharge the battery by keeping it for charging overnight and such ways.
Varad297 said:
I'm sure You can use the phone while keeping it on constant charge. How old is your battery? This is surely a battery problem and i suggest you to buy the original samsung battery. And once you change your battery, do not overcharge the battery by keeping it for charging overnight and such ways.
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Click to collapse
It was restarting when it's plugged in to charger but I just switched it on and got past all the OS setup steps so fingers crossed. Turned off as soon as I uplugged the charger though.
Battery is original and quite old, got the device late 2011. Thanks for the advice.
Replace the battery asap with original one as if the battery is overused, it may swell up and damage the back cover. Do hit thanks if i helped
Hey guys I am new to this forum.
My S3 mini been running stock android 4.1.2 for over a year now with no issues. Yesterday the phone just reboots by itself and the battery went from 60% to 14% in a second. Then the phone got stuck in a reboot loop, I had to take out the battery to make it stop rebooting every second. I tried charging the phone all night, for 8 hours, got 10 minutes of usage out of it before it started rebooting again and the battery inexplicably jumped from 90% to 14% ! The phone is only usable when plugged to the AC, basically not a mobile phone anymore.
Did a factory reset, Thought it might help, it didn't. The phone works fine when plugged to the AC, it only starts rebooting a few minutes after I unplug it.
Help please, should I get a new battery?
Icouldbetheone said:
Hey guys I am new to this forum.
My S3 mini been running stock android 4.1.2 for over a year now with no issues. Yesterday the phone just reboots by itself and the battery went from 60% to 14% in a second. Then the phone got stuck in a reboot loop, I had to take out the battery to make it stop rebooting every second. I tried charging the phone all night, for 8 hours, got 10 minutes of usage out of it before it started rebooting again and the battery inexplicably jumped from 90% to 14% ! The phone is only usable when plugged to the AC, basically not a mobile phone anymore.
Did a factory reset, Thought it might help, it didn't. The phone works fine when plugged to the AC, it only starts rebooting a few minutes after I unplug it.
Help please, should I get a new battery?
Click to expand...
Click to collapse
Yup :good:
Icouldbetheone said:
Hey guys I am new to this forum.
My S3 mini been running stock android 4.1.2 for over a year now with no issues. Yesterday the phone just reboots by itself and the battery went from 60% to 14% in a second. Then the phone got stuck in a reboot loop, I had to take out the battery to make it stop rebooting every second. I tried charging the phone all night, for 8 hours, got 10 minutes of usage out of it before it started rebooting again and the battery inexplicably jumped from 90% to 14% ! The phone is only usable when plugged to the AC, basically not a mobile phone anymore.
Did a factory reset, Thought it might help, it didn't. The phone works fine when plugged to the AC, it only starts rebooting a few minutes after I unplug it.
Help please, should I get a new battery?
Click to expand...
Click to collapse
Change your battery
same thing
qasim799 said:
Change your battery
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Click to collapse
i'm also having the same problem for a couple of days now, especially if i try to go on the internet via my phone. did anyone get back to you on this?
rosannarafie said:
i'm also having the same problem for a couple of days now, especially if i try to go on the internet via my phone. did anyone get back to you on this?
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Click to collapse
It's the battery, 100% positive!
update
rosannarafie said:
i'm also having the same problem for a couple of days now, especially if i try to go on the internet via my phone. did anyone get back to you on this?
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Click to collapse
Update:
After replacing the original battery with a new one the phone went back to normal function. Also , when removing the old battery I noticed it's a little swollen.
Thanks everyone for the help.
hello
few days ago i have dropped my phone in a water bucket. i took it out of the bucket and i have left it inside the rice for about 48 hours. after drying the phone inside the rice i used the hair dryer.
that is the whole story but the problem is
when i tried to turn on the phone i could not do that so i went to charge it at that time i have found that my battery is 0% and it turned on
after one hour of using my phone i have not seen any progress in charging i meant it is still 0%
so i decided to pull out the cable and put it again
when i did that the phone was not able to boot and when i turn it on it will turn off at the same time because my battery is 0
(at the first time it was not charging but i was able to use it but now i cant use it because it is turning of quickly)
therefore i have decided to change the battery my self and i did it and changed the battery ( i did it with out the help of any technician)
but the same issue is occurring again the phone wont charge or turn on even after 10 hours of charging.
anyone can help me in my problem do you have any ideas about how can i fix my phone ?
i dont know is this problem because of the battery (i mean the new battery that i have changed) or because my phone became broken after the water damage
help me please
my phone is galaxy note 5 SM-N920C
I think your power card is broken you may have to change it because it isn't about software its hardware issue