Is my phone a refurbished? Please help! - Samsung Galaxy Note 8 Questions and Answers

I just bought a new phone from company and I have downloaded the app "Phone Info Samsung" in order to check the refurbishment. But it shows my phone is a refurbished one. After that, I downloaded another app and it shows my phone is original. Should I worry about my phone? I feel bad after seeing this. Sorry for my English.
"PhDoctor" https://drive.google.com/open?id=1SHglMIr-sGtJW7Y0R0TLyG40NiVZtTwY
"Phone Info Samsung" https://drive.google.com/open?id=1v9MhOKbOiyZ5JucsfGioD2MlPTIdwAmJ

the phone info Samsung one is not very accurate, it tells me that one of my Notes have root and the other not but neither of them have root and both bought brand new

j_hansen said:
the phone info Samsung one is not very accurate, it tells me that one of my Notes have root and the other not but neither of them have root and both bought brand new
Click to expand...
Click to collapse
So, Should I worry about that?

CambodiaUser07 said:
So, Should I worry about that?
Click to expand...
Click to collapse
Nothing to worry
Sent from my SM-N950F using Tapatalk

CambodiaUser07 said:
So, Should I worry about that?
Click to expand...
Click to collapse
I wouldn't think so, did you register it with Samsung for warranty and keep receipts of purchase?
if you did I don't really see it being a problem if the phone is in perfect condition

I'm of coarse the odd ball I don't care if mine is a refurb or not. If it works and no damage there is no difference. Orig refurb double refurb. They all work the same.
Some times a refurb can be better than the orig. Not saying this one is.

wmughal said:
Nothing to worry
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
I think so. Thank you so much.

j_hansen said:
I wouldn't think so, did you register it with Samsung for warranty and keep receipts of purchase?
if you did I don't really see it being a problem if the phone is in perfect condition
Click to expand...
Click to collapse
Yeah, I did. I kept it all, but I think Samsung would not do that to their customer. Because I bought it directly from Samsung company. I think that if it was a refurb, it would not come with the warranty card. Moreover, my phone is in perfect condition.

TheMadScientist said:
I'm of coarse the odd ball I don't care if mine is a refurb or not. If it works and no damage there is no difference. Orig refurb double refurb. They all work the same.
Some times a refurb can be better than the orig. Not saying this one is.
Click to expand...
Click to collapse
The reason that I do care about it because I have been saved money for 2 years. I don't want a refurb. Do you have any idea on my phone? Anyways, Thank you so much.

CambodiaUser07 said:
Yeah, I did. I kept it all, but I think Samsung would not do that to their customer. Because I bought it directly from Samsung company. I think that if it was a refurb, it would not come with the warranty card. Moreover, my phone is in perfect condition.
Click to expand...
Click to collapse
Even offic refurbs have warranty
Thats why I say what I did As a end user you never know the difference except that the app is telling you it is..
I have gotten refurbs from lg and assurion and most have been ok other than one with a bad firmware flash from the gate but I fixed that lol:good:

TheMadScientist said:
Even offic refurbs have warranty
Thats why I say what I did As a end user you never know the difference except that the app is telling you it is..
I have gotten refurbs from lg and assurion and most have been ok other than one with a bad firmware flash from the gate but I fixed that lol:good:
Click to expand...
Click to collapse
That should be fine for me. Thanks again for your ans.

TheMadScientist said:
Even offic refurbs have warranty
Thats why I say what I did As a end user you never know the difference except that the app is telling you it is..
I have gotten refurbs from lg and assurion and most have been ok other than one with a bad firmware flash from the gate but I fixed that lol:good:
Click to expand...
Click to collapse
I might try to flash new firmware, but I am afraid of losing my CSC.

CambodiaUser07 said:
I might try to flash new firmware, but I am afraid of losing my CSC.
Click to expand...
Click to collapse
The firmwares most got cscs in them not all but most

TheMadScientist said:
The firmwares most got cscs in them not all but most
Click to expand...
Click to collapse
I will use it for a while before I flash.

CambodiaUser07 said:
So, Should I worry about that?
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Click to collapse
My concern would be the "water proofness" post refurb.....
However i never get my phone wet, and don't plan to, but accidents happen and it's nice to be able to count on the water resistance. Maybe check with Samsung, I would.....it's your hard earned/saved money.
Sent from my God Mode 8

since it was bought directly from Samsung then the ip68 certification would be intact

j_hansen said:
since it was bought directly from Samsung then the ip68 certification would be intact
Click to expand...
Click to collapse
One can only hope......I'd at the very least would want a discount on a "previously used device" If it is in fact refurbed the pricing should have reflected that. IMO
Sent from my God Mode 8

Here is one way to check whether your phone is refurbished or not: use a test code(##786#) at the Phone app. This can work for most of the Android phones.

Related

trading problem

i had trade some of my devices to ppl....now the poblem i face is i trade my hd2 for a certain phone and i got a phone...now the hd2 broke for some reason and he wants his phone back...i would have given the phone back but i trade it off...and the guy whom i sold the phone to is not ready to give it back(i dont blame him) but now the problem is..he says he is gonna get the phone blocked blocked...idk what to do...i'm seriously screwd up
djteotancolis said:
i had trade some of my devices to ppl....now the poblem i face is i trade my hd2 for a certain phone and i got a phone...now the hd2 broke for some reason and he wants his phone back...i would have given the phone back but i trade it off...and the guy whom i sold the phone to is not ready to give it back(i dont blame him) but now the problem is..he says he is gonna get the phone blocked blocked...idk what to do...i'm seriously screwd up
Click to expand...
Click to collapse
NO takexis backxis!
A trade is a trade is a trade.. Tell him that the phone is resting peacefully and it won't come back anymore (like a dead pet)
M_T_M said:
NO takexis backxis!
A trade is a trade is a trade.. Tell him that the phone is resting peacefully and it won't come back anymore (like a dead pet)
Click to expand...
Click to collapse
i told him that but he wont buldge the worst part he says he is goin to block the phone...so the person who has the phone is gonna suffer
yea...like he can block phones? What is he? the Prime Minister of UK?
Lol, you both agreed on a deal. Was the phone in perfect working order before you gave it to him? If so your safe. That is rediculous. You guys traded, and after HE breaks it, he wants his phone back.
chikoo said:
yea...like he can block phones? What is he? the Prime Minister of UK?
Click to expand...
Click to collapse
if you go to the cops and provide your imei it can be easily blocked if you have proof of purchase
PurpleLlamaLover said:
Lol, you both agreed on a deal. Was the phone in perfect working order before you gave it to him? If so your safe. That is rediculous. You guys traded, and after HE breaks it, he wants his phone back.
Click to expand...
Click to collapse
yes it was in good condition but if he blocks the phone i'm screwed and thats my worry
Why would he even want to do that? I doubt the person would be willing to give a phone back that they bought/traded for. What exactly is wrong with it.
PurpleLlamaLover said:
Why would he even want to do that? I doubt the person would be willing to give a phone back that they bought/traded for. What exactly is wrong with it.
Click to expand...
Click to collapse
it doesnt have 3g...there is a touch screen problem and battery is bad
Uhm, it's the UK version, why would he expect 3g unless he's on T-Mobile? Why doesn't he try a hard reset, if that doesn't work reflash to original ROM. I always buy two batteries when I get a new phone... Never know when I might need one.
PurpleLlamaLover said:
Uhm, it's the UK version, why would he expect 3g unless he's on T-Mobile? Why doesn't he try a hard reset, if that doesn't work reflash to original ROM. I always buy two batteries when I get a new phone... Never know when I might need one.
Click to expand...
Click to collapse
cuz the phone he gaveme had 3g and now he doesnt want edge...so he wants the phone back....and its stock only...and he cant repair it cuz no warranty in the states
djteotancolis said:
if you go to the cops and provide your imei it can be easily blocked if you have proof of purchase
Click to expand...
Click to collapse
yea...and you do not have any proof of the trade or what????
Still can reflash the original ROM. Maybe you could work something out, offer a partial refund of money even though you aren't obligated to do so.
no cuz the trade details were on the phone and the phone is sold
PurpleLlamaLover said:
Still can reflash the original ROM. Maybe you could work something out, offer a partial refund of money even though you aren't obligated to do so.
Click to expand...
Click to collapse
i did..i even offered him my new tp2 but he says he want his phone
What phone is it and what member is it?
PurpleLlamaLover said:
What phone is it and what member is it?
Click to expand...
Click to collapse
the guy whom i sold my hd2 or the phone he gave me?
Both. 12345
PurpleLlamaLover said:
Both. 12345
Click to expand...
Click to collapse
check your pm
djteotancolis said:
no cuz the trade details were on the phone and the phone is sold
Click to expand...
Click to collapse
What?? well live and learn.
Practice safe sex oooops....safe exchange.
Use protection. Keep a record or else you would not know when one would come over and say this is your kid
Sorry.

Motorola Questions

How is the RMA process for Motorola? Is it pretty much hassle free like Google Play?
I'm also wondering this. I have to RMA mine due to an issue with a spot on my camera.
Pilz said:
I'm also wondering this. I have to RMA mine due to an issue with a spot on my camera.
Click to expand...
Click to collapse
+1
2swizzle said:
+1
Click to expand...
Click to collapse
I just called Motorola, 5minjtes later they said they are overnighting me a new phone with a return label no problem! I'm glad they have good customer service for issues like I had.
Other than having to wait for their stock to replenish, I've had no issues with the RMA process for my N6: quick and easy.
--JamesT
chemguru said:
Other than having to wait for their stock to replenish, I've had no issues with the RMA process for my N6: quick and easy.
--JamesT
Click to expand...
Click to collapse
I was lucky because they had a blue 64gb in stock ready to ship. They asked what color I wanted and I said I don't care as long as its a 64gb. They said OK they only have blue so they sent me that one. I have a blue one now so that's fine, but I think it's funny how they would have happily sent me a white one if it was in stock.
Pilz said:
I was lucky because they had a blue 64gb in stock ready to ship. They asked what color I wanted and I said I don't care as long as its a 64gb. They said OK they only have blue so they sent me that one. I have a blue one now so that's fine, but I think it's funny how they would have happily sent me a white one if it was in stock.
Click to expand...
Click to collapse
Booo! I wasn't offered that option. "You have a blue, you're getting a blue." Lucky you, indeed.
chemguru said:
Booo! I wasn't offered that option. "You have a blue, you're getting a blue." Lucky you, indeed.
Click to expand...
Click to collapse
I know people I don't care honestly as long as its 64gb. I love my Nexus
For those who've received a RMA phone (any motorola phone) do you have to pay money, and did you received a refurbished device?
2swizzle said:
For those who've received a RMA phone (any motorola phone) do you have to pay money, and did you received a refurbished device?
Click to expand...
Click to collapse
I didn't have to pay anything they send you a label so you can send the old one back. I don't know if its new or not because I get mine tomorrow via FedEx,however I would assume it's refurbished unless they don't have any refurbished ones yet then it will likely be new. Either way not worried because they sent it out fast, free, and it was easy to get replaced. I also have moto care should I actually break my phone accidentally which seems to be a good idea considering it's size. I'll report back tomorrow when my phone arrives, hopefully in the morning because you need to sign for it in person.
Mine was brand new.
They sent me a brand new phone sealed in the box
is it standard practice to put a hold on your credit card?
2swizzle said:
is it standard practice to put a hold on your credit card?
Click to expand...
Click to collapse
They didn't do anything that I noticed.
2swizzle said:
is it standard practice to put a hold on your credit card?
Click to expand...
Click to collapse
yes, how else can they make the money back if you do not return the broken device? For all they know you are faking it to get them to send you a 2nd phone so you can sell them both for profit.
knitler said:
yes, how else can they make the money back if you do not return the broken device? For all they know you are faking it to get them to send you a 2nd phone so you can sell them both for profit.
Click to expand...
Click to collapse
They didn't put a hold on my CC, I double checked.
I just RMA'd my second N6 because of 1/2 the screen freezing randomly and the camera jumping... I love my Nexus I just hope this one works better. They are sending me a CW model because the MD is out of stock in the center and because its the same person I spoke with before who offered it. I hope this one doesn't have any issues because I don't want any other phone except for my Nexus 6
2swizzle said:
For those who've received a RMA phone (any motorola phone) do you have to pay money, and did you received a refurbished device?
Click to expand...
Click to collapse
I had to pay $175, but that is because I broke my own screen...
As for the device, it was brand new, but I wouldn't expect that to last long as they start refurbing the returns.
Pilz said:
I just RMA'd my second N6 because of 1/2 the screen freezing randomly and the camera jumping... I love my Nexus I just hope this one works better. They are sending me a CW model because the MD is out of stock in the center and because its the same person I spoke with before who offered it. I hope this one doesn't have any issues because I don't want any other phone except for my Nexus 6
Click to expand...
Click to collapse
I am sorry but what is the difference between the two models?
Pecata said:
I am sorry but what is the difference between the two models?
Click to expand...
Click to collapse
Cloud White and Midnight Blue

WARNING!!! Fake vs Real Note 4

Warning!! I just came across this at work when my co-worker asked me to set up his phone. I realized something was wrong when I saw the screen and size of this note 4. I decided to show it off for those who is considering picking up one from ebay or Craigslist. See the comparison from a real note 4 and see for yourself. There's no real difference w/ the software but the hardware might be a concern since the battery(charger) is not Original it might blow-up or melt. The fake one is really flaky and has weird vibration and I would not recommend using it at ALL!!
yes yes we know all about the fakes for months. they are pretty good and not going to blow up on you.
also they are a good deal at $160 incl shipping from china.
zurkx said:
yes yes we know all about the fakes for months. they are pretty good and not going to blow up on you.
also they are a good deal at $160 incl shipping from china.
Click to expand...
Click to collapse
I wouldn't know how good is the phone if it's has random vibration from it...do you?
jaytee84 said:
I wouldn't know how good is the phone if it's has random vibration from it...do you?
Click to expand...
Click to collapse
you dont get random vibrations from it. the clone is a normal HDC manufactured 3G stock android phone with a note 4 "skin". You can root it. i've bought both a clone (910Fake off dhgate) and real (910U off ebay). they are both good.
Your clone is defective if it gives you random vibrations. Get it exchanged or replace it.
zurkx said:
you dont get random vibrations from it. the clone is a normal HDC manufactured 3G stock android phone with a note 4 "skin". You can root it. i've bought both a clone (910Fake off dhgate) and real (910U off ebay). they are both good.
Your clone is defective if it gives you random vibrations. Get it exchanged or replace it.
Click to expand...
Click to collapse
Unfortunately, some people aren't good at this and buy from Craiglist or somewhere with a no return policy so this helps them out to figure from the fakes. BTW, like I stated it's my co-worker not mines. I told him already it's fake.
jaytee84 said:
Unfortunately, some people aren't good at this and buy from Craiglist or somewhere with a no return policy so this helps them out to figure from the fakes. BTW, like I stated it's my co-worker not mines. I told him already it's fake.
Click to expand...
Click to collapse
well it doesnt matter who owns the phone. if its not working properly recommend you reflash it.
http://www.needrom.com/download/hdc-galaxy-note-4/
at least if its a software problem it can be corrected.
That's hard when the recovery doesn't work...haha
jaytee84 said:
That's hard when the recovery doesn't work...haha
Click to expand...
Click to collapse
what do you mean haha ? you can flash it with the MTK tools. recovery does work with the fake note 4, the code is just different.
zurkx said:
what do you mean haha ? you can flash it with the MTK tools. recovery does work with the fake note 4, the code is just different.
Click to expand...
Click to collapse
I gave it back and said I can't touch this device because I don't want to be liable if anything happen. If it was mine sh*t I would do it but it's not.
Mod Edit
Fake thread is already here:
http://forum.xda-developers.com/note-4/general/beware-fake-galaxy-note-4-t2969304
Thread closed
malybru
Forum Moderator

Quick question buying nexus 6 on craigslist

Hey I'm looking at a few craigslist nexus 6s. If I activate it before I give the seller money, and it activates successfully, can the seller report it lost or stolen and deactive it after its already oon my line?
Thanks
sruel3216 said:
Hey I'm looking at a few craigslist nexus 6s. If I activate it before I give the seller money, and it activates successfully, can the seller report it lost or stolen and deactive it after its already oon my line?
Thanks
Click to expand...
Click to collapse
if the owner has his account set up in it, youll never be able to activate it unless the owner removes his account.
simms22 said:
if the owner has his account set up in it, youll never be able to activate it unless the owner removes his account.
Click to expand...
Click to collapse
If its not in service and I do a factory reset, then put my sim card in and it activates, would I be fine then?
sruel3216 said:
If its not in service and I do a factory reset, then put my sim card in and it activates, would I be fine then?
Click to expand...
Click to collapse
its a new security system for the nexus.. even if you wipe the phone 10x and then flash the factory image, it will still ask for the previous owners security, unless he removed it. if it is removed, then it would be fine. and if he didnt, and you got the phone, he can reset his password, but it will take 3 days before it becomes affected. this is for people that steal devices, to keep you safe.
simms22 said:
its a new security system for the nexus.. even if you wipe the phone 10x and then flash the factory image, it will still ask for the previous owners security, unless he removed it. if it is removed, then it would be fine. and if he didnt, and you got the phone, he can reset his password, but it will take 3 days before it becomes affected. this is for people that steal devices, to keep you safe.
Click to expand...
Click to collapse
OK cool. How would I verify its removed?
sruel3216 said:
OK cool. How would I verify its removed?
Click to expand...
Click to collapse
ask him. but chances are that he probably doesnt know that you have to remove it now(before you didnt have to). so, you might have to let him know that he has to remove his account first.
simms22 said:
ask him. but chances are that he probably doesnt know that you have to remove it now(before you didnt have to). so, you might have to let him know that he has to remove his account first.
Click to expand...
Click to collapse
Yeah I'll ask. But is there a setting on the phone that says removed or not? Just a way to verify other than him just telling me its removed?
sruel3216 said:
Yeah I'll ask. But is there a setting on the phone that says removed or not? Just a way to verify other than him just telling me its removed?
Click to expand...
Click to collapse
You should meet up at the carrier store you're trying to activate it at and have someone at the store make sure everything is ok and it activates. Also if you buy things from Craiglist a lot, you should have a receipt book and have the seller sign it and take a picture of the license plate or write it down so you can file a police report if things go sideways.
Sent from my SM-N910P using Tapatalk
sruel3216 said:
Yeah I'll ask. But is there a setting on the phone that says removed or not? Just a way to verify other than him just telling me its removed?
Click to expand...
Click to collapse
no, there isnt unfortunately.
XAlexander_AlexanderX said:
You should meet up at the carrier store you're trying to activate it at and have someone at the store make sure everything is ok and it activates. Also if you buy things from Craiglist a lot, you should have a receipt book and have the seller sign it and take a picture of the license plate or write it down so you can file a police report if things go sideways.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
simms22 said:
no, there isnt unfortunately.
Click to expand...
Click to collapse
ok thanks guys. he said he would meet at a verizon store for them to look at it. my first gen moto x battery is starting to fail
sruel3216 said:
ok thanks guys. he said he would meet at a verizon store for them to look at it. my first gen moto x battery is starting to fail
Click to expand...
Click to collapse
cool.
but ill be honest, verizon people probably know zilch about the nexus.
simms22 said:
cool.
but ill be honest, verizon people probably know zilch about the nexus.
Click to expand...
Click to collapse
yea kinda what i was thinking since its not verizon branded either
sruel3216 said:
yea kinda what i was thinking since its not verizon branded either
Click to expand...
Click to collapse
doesnt matter though, branded or not, they are exactly the same phone. but verizon employees dont seem to think so, they think it differs(but doesnt). many will even say that you cant use the unbranded one on verizon, but you can
simms22 said:
doesnt matter though, branded or not, they are exactly the same phone. but verizon employees dont seem to think so, they think it differs(but doesnt). many will even say that you cant use the unbranded one on verizon, but you can
Click to expand...
Click to collapse
yea i know you can, but like you said worried the employees will not even know anyways lol
sruel3216 said:
yea i know you can, but like you said worried the employees will not even know anyways lol
Click to expand...
Click to collapse
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=3104504
That's not how craigslist scammers screw you. They usually have it insured and once they sell it they report it lost or stolen and you lose your money.
simms22 said:
ask him. but chances are that he probably doesnt know that you have to remove it now(before you didnt have to). so, you might have to let him know that he has to remove his account first.
Click to expand...
Click to collapse
So how do you remove your account? In case i sell my phone in the future
Andromendous said:
So how do you remove your account? In case i sell my phone in the future
Click to expand...
Click to collapse
See the link that I posted one post above yours.
Andromendous said:
So how do you remove your account? In case i sell my phone in the future
Click to expand...
Click to collapse
Evolution_Tech said:
See the link that I posted one post above yours.
Click to expand...
Click to collapse
:angel:
http://forum.xda-developers.com/showthread.php?t=3104504
and @Evolution_Tech im outta thanks
simms22 said:
:angel:
http://forum.xda-developers.com/showthread.php?t=3104504
and @Evolution_Tech im outta thanks
Click to expand...
Click to collapse
Simms, you are such a good person, nothin but pleasant.

Selling Rooted Device!

Did you ever sold a rooted device? Knox tripped! Did you disclosed this fact? Or do you just flash the newest stock rom and say nothing?
The ethical thing would be to disclose it.
Sent from my SM-G973U using Tapatalk
Put it on swappa
Swappa is for USA only unfortunately. For EU its probably eBay.
I always had OnePlus rooted and always said its rooted when selling, wasnt a problem there. Dont know what I will do with Samsung.
Like djm said, would be athical to say it, but warranty is lost so nobody would want it. I guess I'll sell it after 2 years, after warranty.
Zakelinho said:
Swappa is for USA only unfortunately. For EU its probably eBay.
I always had OnePlus rooted and always said its rooted when selling, wasnt a problem there. Dont know what I will do with Samsung.
Like djm said, would be athical to say it, but warranty is lost so nobody would want it. I guess I'll sell it after 2 years, after warranty.
Click to expand...
Click to collapse
Bcuz warranty is lost and no one will buy it doesn't mean it shouldn't be disclosed still lol.. u almost make it sound like ur going to put it down as warranty good so it's more likely to sell lol
Hmm, maybe I was unclear. I always said its rooted when selling. And all my phones were rooted.
Never had problems with warranty, didnt need it, cause I am cautious with my pick and phone itself.
Zakelinho said:
.... but warranty is lost so nobody would want it. I guess I'll sell it after 2 years, after warranty.
Click to expand...
Click to collapse
elliwigy said:
Bcuz warranty is lost and no one will buy.....
Click to expand...
Click to collapse
Let's clear something up, if OP is based in the EU warranty is NOT lost. Check this link:
https://www.piana.eu/root/

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