Hi,
I am currently experiencing a problem with my finger scanner. It does not show up under settings.
Everything was going going perfectly a couple of days ago, but one morning, it was bugging si I decided to restart my phone. Since then, it disappeared from the settings menu.
Does someone else have the same issue?
Is there a way to say if it is due to a software or hardware issue?
Any thoughts?
Thanks for your help!
MajaronM said:
Hi,
I am currently experiencing a problem with my finger scanner. It does not show up under settings.
Everything was going going perfectly a couple of days ago, but one morning, it was bugging si I decided to restart my phone. Since then, it disappeared from the settings menu.
Does someone else have the same issue?
Is there a way to say if it is due to a software or hardware issue?
Any thoughts?
Thanks for your help!
Click to expand...
Click to collapse
Factory reset
madoxx77 said:
Factory reset
Click to expand...
Click to collapse
Thanks for the advice, but I already tried it, two times just to make sure... Nothing changed.
The weirdest thing is that restarting the phone gave me access to the fingerprint scanner once, but disappeared 2 days later... Since then, have not been able to get access to it. This is why I don't know if it is hardware or software related.
MajaronM said:
Thanks for the advice, but I already tried it, two times just to make sure... Nothing changed.
The weirdest thing is that restarting the phone gave me access to the fingerprint scanner once, but disappeared 2 days later... Since then, have not been able to get access to it. This is why I don't know if it is hardware or software related.
Click to expand...
Click to collapse
You should also try to downgrade to older software using FF, if that doesnt work than its hardware problem. EDIT: Try wipe cache using stock recovery first
madoxx77 said:
You should also try to downgrade to older software using FF, if that doesnt work than its hardware problem.
Click to expand...
Click to collapse
Good... I'll try that. Thanks again!
MajaronM said:
Good... I'll try that. Thanks again!
Click to expand...
Click to collapse
By the way, I'm currently receiving a new software update (VTR-L29C432 190, which I already have). Sounds weird to me, but, I'll see after... It might help
Hi
I had the same issue at the same date
Did you solve it?
leogehts said:
Hi
I had the same issue at the same date
Did you solve it?
Click to expand...
Click to collapse
Unfortunately, no... I am now on B360, but still no finger sensor in setting menu.
I'll let you know if I find something!.
OK thank you. If I find something I'll let you know too.
The new software update b369 seems to have solved my problem...
Related
I am literally having the same exact problem as this guy: http://forum.xda-developers.com/showpost.php?p=5916018&postcount=3880
Basically anything that gives off light is warped into a rainbow effect. It happened about a week ago and then fixed itself and is now back. I have tried deleting all camera apps then even wiping AND flashing a different rom and the problem persists. Can anyone help? I am pretty sure it isn't a hardware issue or at least I hope it isn't because i treat my phone very carefully.
P.S. This first happened when I was on the latest Super D and now I wiped everything and am on the latest CyanMOD.
Hello? Anyone?!
guitarfreak846 said:
Hello? Anyone?!
Click to expand...
Click to collapse
Had the same trouble. Tried every thing including unrooting and letting the phone update to latest. i wound up having to send it back. They sent a new 1 in a couple of days. Works great. Good luck.
Ok, so, I've had this for a while now... I've searched for solutions, found people with the same problem, but no definite answers, so I thought one of you guys can help me.
My flash (camera) light is always on. By always, I mean ...when the phone itself is on, i.e. the light doesn't go off until i turn the phone off... ALWAYS. The light is not at it's full strenght, it's somewhat hard to notice during the day for ex., but I just don't know how to turn it off.
I thought maybe that some app might be using it, but after checking into it, I don't think that's the case here...
So, any solutions or at least ideas on how to aproach this? Thanx...
Dzombache said:
Ok, so, I've had this for a while now... I've searched for solutions, found people with the same problem, but no definite answers, so I thought one of you guys can help me.
My flash (camera) light is always on. By always, I mean when the phone itself is on, i.e. the light doesn't go off until i turn the phone off. The light is not at it's full strenght, it's somewhat hard to notice during the day for ex., but I just don't know how to turn it off.
I thought maybe that some app might be using it, but after checking into it, I don't think that's the case here...
So, any solutions or at least ideas on how to aproach this? Thanx...
Click to expand...
Click to collapse
there is a system widget, called asissitive light. put it in the on position, then turn it off. i had the same issue, that solved it.
Kobro said:
there is a system widget, called asissitive light. put it in the on position, then turn it off. i had the same issue, that solved it.
Click to expand...
Click to collapse
Forgot to mention that I am on CM10. I don't have that widget.
Dzombache said:
Forgot to mention that I am on CM10. I don't have that widget.
Click to expand...
Click to collapse
then maybe try downloading other flashlight apps from play and doing the same thing?
I have torch app that comes with CM 10, and I've tried the thing, nothing...
I doubt that it will be different with other apps, but I'll try them too. Thanx.
Ok, just noticed one majpr thing - the flash is on even when the phone is turned off!!! Not sure what that means...
Btw, tried with 5 different app store apps, no change.
Same problem with stock ROM?
Haven't tried that yet... It's a major pain in the ass. And even if it resolves it, I'm not going back to stock, for sure.
But, if it is gone on stock, and then doesn't come back on new CM flash, then it could be worth it. (even if it's double pain in the ass)
But, I doubt that will be the case. I am thinking more and more that the problem is hardware orientated.
As for the time before I migrated to CM, I don't remember.
Anyway, thanx, I'll think about doing it if I have the time.
Dzombache said:
Haven't tried that yet... It's a major pain in the ass. And even if it resolves it, I'm not going back to stock, for sure.
But, if it is gone on stock, and then doesn't come back on new CM flash, then it could be worth it. (even if it's double pain in the ass)
But, I doubt that will be the case. I am thinking more and more that the problem is hardware orientated.
As for the time before I migrated to CM, I don't remember.
Anyway, thanx, I'll think about doing it if I have the time.
Click to expand...
Click to collapse
It's not that hard to try it, just to know if it's software or hardware related.
Make a full backup in recovery, then flash stock with Odin.
See if problem is solved.
If not, it's probably HW related.
Now you can just flash recovery and restore your backup if you don't have plans to bring it in for service.
If it's fixed, then it's probably best to make a clean cm install anyway.
Hope you'll find a solution.
tys0n said:
It's not that hard to try it, just to know if it's software or hardware related.
Make a full backup in recovery, then flash stock with Odin.
See if problem is solved.
If not, it's probably HW related.
Now you can just flash recovery and restore your backup if you don't have plans to bring it in for service.
If it's fixed, then it's probably best to make a clean cm install anyway.
Hope you'll find a solution.
Click to expand...
Click to collapse
Finaly found the time to do it. Flashed stock, tried the widget, nothing.
I'm super sad right now.
But, hey, tnx anyway guys, once again.
Dzombache said:
Finaly found the time to do it. Flashed stock, tried the widget, nothing.
I'm super sad right now.
But, hey, tnx anyway guys, once again.
Click to expand...
Click to collapse
Hi... I have the same problem with a new Samnsung galaxy mini III. Brand new. Any solution?
Thanks!
aaguillon said:
Hi... I have the same problem with a new Samnsung galaxy mini III. Brand new. Any solution?
Thanks!
Click to expand...
Click to collapse
I suppose my problem was hardware related (phone went through A LOT), but for you... Sorry, don't know.
You should definitly object to the seller, if you are in position. It's not a small problem.
Послато са HM NOTE 1LTE уз помоћ Тапатока
Hello guys,
Im new here, and dunno am I writing this at right place so sorry if I am
Recently my phone started to reboot on its own, sometimes when someone calls me, sometimes when i get notification, and sometimes even bu its self when nobody touches it. So Few days ago i did Hard reset and everything was fine until today. I got call and it just reboots again, and now my RECENT APPS button is not working . Anyone had similar problem?
Thanks,
Danilo
Daniloa said:
Hello guys,
Im new here, and dunno am I writing this at right place so sorry if I am
Recently my phone started to reboot on its own, sometimes when someone calls me, sometimes when i get notification, and sometimes even bu its self when nobody touches it. So Few days ago i did Hard reset and everything was fine until today. I got call and it just reboots again, and now my RECENT APPS button is not working . Anyone had similar problem?
Thanks,
Danilo
Click to expand...
Click to collapse
flash a https://yadi.sk/d/rTlsXECo38egrZ
vuk1963 said:
flash
what is this? some kind of "new software" for my phone? I can do HARD RESET again if this just "reinstals" sistem?
Thank you
Click to expand...
Click to collapse
Daniloa said:
vuk1963 said:
flash
what is this? some kind of "new software" for my phone? I can do HARD RESET again if this just "reinstals" sistem?
Thank you
Click to expand...
Click to collapse
This 2 program for the firmware on the phone Stock for the firmware server with Alkotel
Click to expand...
Click to collapse
hi i have same problem, lol (started also about week ago) .. is there any solution? btw .. when phone is plugged, it dont restart.... and it restart usually when i play music from phone speakers, or play games, call, or just doing nothing
Golyatx said:
hi i have same problem, lol (started also about week ago) .. is there any solution? btw .. when phone is plugged, it dont restart.... and it restart usually when i play music from phone speakers, or play games, call, or just doing nothing
Click to expand...
Click to collapse
Take advantage of this, should help, flash a https://yadi.sk/d/rTlsXECo38egrZ
vuk1963 said:
Take advantage of this, should help, flash a https://yadi.sk/d/rTlsXECo38egrZ
Click to expand...
Click to collapse
can you help me with that, please?..
why is there "sugar" program?
normal hard reset didnt help.. would this help?
Golyatx said:
can you help me with that, please?..
why is there "sugar" program?
normal hard reset didnt help.. would this help?
Click to expand...
Click to collapse
Yes,should help
vuk1963 said:
Yes,should help
Click to expand...
Click to collapse
I Hope. i didnt instal any ROM or something like that.. and what to instal? only mobile upgrade or sugar?.. what is sugar anyway?
Problem solved
Guys, aftrer few hard resets my phone still restarted, so i left it at alcatel store where I bought it, because i still have warranty. They FIXED it. Problem was sowtfare and PROBABLY battery so they changed it anyway to be sure. Phone is working now.
So a couple of months I updated my P9 to b383, all was pretty good until I found that when I restarted my phone, all my setting had reverted to default. Things such as vibrate on keypress, how long before my phone locked, you know sort of standard settings which I had customised to my liking. Oh and also the hidden apps menu didn't work. I didn't really use this so it wasn't a big deal. I factory reset my phone and it seemed to cure it. A week later and it has started all over again. Anybody else noticed anything weird like this? Would re-flashing the firmware fix the problem?
Cheers
Ericthedog2 said:
So a couple of months I updated my P9 to b383, all was pretty good until I found that when I restarted my phone, all my setting had reverted to default. Things such as vibrate on keypress, how long before my phone locked, you know sort of standard settings which I had customised to my liking. Oh and also the hidden apps menu didn't work. I didn't really use this so it wasn't a big deal. I factory reset my phone and it seemed to cure it. A week later and it has started all over again. Anybody else noticed anything weird like this? Would re-flashing the firmware fix the problem?
Cheers
Click to expand...
Click to collapse
How did you update to b383?
Using the guide I found on here. Can't remember which one. Sorry.
Ericthedog2 said:
Using the guide I found on here. Can't remember which one. Sorry.
Click to expand...
Click to collapse
Did you used the dload method?
if yes did you flashed BOTH firmware files?
I think I used the hi-suite/firmware finder method and I did flash both files.
Hello everyone, I got the update 2-3 days ago and among the improvements I realised that the always-on display does no longer turn on. I tried changing the resolution, turning the feature on and off, restarting the phone, nothing..
Anyone else with the same issue or with ideas how to fix it?
Thanks and Merry Christmas!
do you try rest your phone
Have u done factory reset after update? It is advised to do so after major updates.
leroilion02 said:
do you try rest your phone
Click to expand...
Click to collapse
Not sure if you meant to type rest or reset, but I did try resting it, however I haven't reset it. I think I'll go ahead and do that
maxellxl said:
Have u done factory reset after update? It is advised to do so after major updates.
Click to expand...
Click to collapse
No, I think I'll go ahead and do it. I just wish that the built in back up feature was able to include the pictures/videos and the music, not only contacts, settings and apps.
Do you know a way to that on the phone itself? Because I don't have a pc available to me right now
RadAustin said:
No, I think I'll go ahead and do it. I just wish that the built in back up feature was able to include the pictures/videos and the music, not only contacts, settings and apps.
Do you know a way to that on the phone itself? Because I don't have a pc available to me right now
Click to expand...
Click to collapse
Google drive upload? MS One Drive. They have an option to automatically bakcup any image/video from your phone. Btw. I suggest setting up applications from scratch - not using any backups.
I am having the same issue. It was working after the update but in my case, it stopped working after I factory reset the device. I hope they issue an update soon to solve this.
Today I received the update, I wiped the phone and the Aod stopped to work
I got my update this morning and was gutted that it broke the AOD, however, I found this fix in another thread, worked for me.
Hi, to solve the problem with the always on display you need to install this fix:
https://drive.google.com/file/d/1iDluKHpyeMUQjtK3ONS9lNrDy2bnynPs/view
and then restart the smartphone.
it worked on my find x3 lite (IT).
I hope I was helpful
I shouldn't need to remind anyone that installing the above is a MAJOR security risk.
I would also be very careful about it.
Worked absolutely perfect for me!
Me too, I uninstalled straight after, still fixed.
All fine here
If you have this issue then factory reset the phone but do not restore it via Google backup on setup.
If you restore through Google you will lose AOD.
Guest69 said:
I got my update this morning and was gutted that it broke the AOD, however, I found this fix in another thread, worked for me.
Hi, to solve the problem with the always on display you need to install this fix:
https://drive.google.com/file/d/1iDluKHpyeMUQjtK3ONS9lNrDy2bnynPs/view
and then restart the smartphone.
it worked on my find x3 lite (IT).
I hope I was helpful
Click to expand...
Click to collapse
Can I have more details about this APK (source of the APK, permissions, actions, etc.)?
There's a lot of Realme GT family users with the same problem with AOD, and should be useful if can solve the problem without the factory reset
Thank you
alberto_y said:
Can I have more details about this APK (source of the APK, permissions, actions, etc.)?
There's a lot of Realme GT family users with the same problem with AOD, and should be useful if can solve the problem without the factory reset
Thank you
Click to expand...
Click to collapse
Sorry, I don't have any details, other than what was in the link I'm afraid. I'm normally super paranoid with this sort of thing. I suppose I trusted it because it was on this site
Sorry, I've only just realised I didn't give the link to the original thread, hang on . . .
Guest69 said:
Sorry, I don't have any details, other than what was in the link I'm afraid. I'm normally super paranoid with this sort of thing. I suppose I trusted it because it was on this site
Sorry, I've only just realised I didn't give the link to the original thread, hang on . . .
Click to expand...
Click to collapse
Thank you for the kind reply.
Please in which thread/post you found this link? Posted from which XDA user?
I'm sure that you want to help, but I think it will better to be a little paranoid, to avoid security Issues
I scanned it on Virustotal, and it show in the certificate "Android Team" from "Oplus.com", and [email protected], but after a short search I didn't found a website or a confirmation about that's OnePlus.
Then it requires android.permission.CREATE_USERS (maybe to fix some rights problem that origin the problem), and another thing oplus.permission.OPLUS_COMPONENT_SAFE.
Thank you
Hi
On my Oppo Find X5 is it still not working with the fix. Is there any other way to have it? (the corner ring light not working)