Database Develop

While on Call: Face keeps hitting Mute, etc.. HELP

I thought the screen shuts off when you're in the middle of a call (proximity sensor?). On the iPhone, when you're in the middle of the call, it shuts the screen off when its by your face just so you don't hit anything like mute, etc...
Any way to get around this? Thanks

Legaleye3000 said:
I thought the screen shuts off when you're in the middle of a call (proximity sensor?). On the iPhone, when you're in the middle of the call, it shuts the screen off when its by your face just so you don't hit anything like mute, etc...
Any way to get around this? Thanks
Click to expand...
Click to collapse
Mine shuts off the screen when your face is close to it.
Settings -> Call Settings, do you have Keep screen awake checked?

I don't see that option. Settings, then call settings... I see voicemail, call forwarding... That's pretty much it. Running Stock 2.1

Mine has done this a couple times now,i'll be talking to someone and all of a sudden start hearing beeps as if hitting the numbers on the keypad. First time it happened I thought it was the person on the other end but it happened again last night and I looked at the phone after I got off the call and it had #2* or something like that in the dialer so something is definitely weird here.

bluehaze said:
Mine has done this a couple times now,i'll be talking to someone and all of a sudden start hearing beeps as if hitting the numbers on the keypad. First time it happened I thought it was the person on the other end but it happened again last night and I looked at the phone after I got off the call and it had #2* or something like that in the dialer so something is definitely weird here.
Click to expand...
Click to collapse
are you using a screen protector/skin/case ... anything?
mine has never given a problem.
so far.

Maybe you have a really skinny head that's not passing the sensor?

nmesisca said:
are you using a screen protector/skin/case ... anything?
mine has never given a problem.
so far.
Click to expand...
Click to collapse
Nope, I imagine this will happen to everyone at some point though. It doesn't happen very often, it just out of the blue will happen one day. I guess the more you talk on the phone the more likely you will be to eventually experience it Maybe it has something to do with enabling the keypad? As that is what I did last night to punch in an extension.

This problem happened with my gf, when she had a droid. For some reason while she was talking on the phone the screen wouldn't always stay off and she would bump the on screen buttons with her cheek and end up usually trying to add a new caller to the call, thus muting whom she was talking to. She also had a lot of problems with the Capacitive touch screens, it wouldn't register half the time where she touched.
I've never had this happen to me, I doubt it actually will. It must be something related to how we hold our phones, and where it lines up to peoples differently shaped heads.

bofslime said:
This problem happened with my gf, when she had a droid. For some reason while she was talking on the phone the screen wouldn't always stay off and she would bump the on screen buttons with her cheek and end up usually trying to add a new caller to the call, thus muting whom she was talking to. She also had a lot of problems with the Capacitive touch screens, it wouldn't register half the time where she touched.
I've never had this happen to me, I doubt it actually will. It must be something related to how we hold our phones, and where it lines up to peoples differently shaped heads.
Click to expand...
Click to collapse
Never happened to me in 2-3 years with the Iphone. To act like it is happening because we are holding the phone wrong is a bit absurd, I mean it's not exactly a complicated process I will try and figure out what's happening, haven't paid much attention to it yet because I figured it was a fluke but it happened twice now and is happening to other people.
One thing I noticed last night was the phone screen was still blacked out while the beeps happened so it's not a sensor thing the screen is actually blacking out it's just being activated again by something that happens after it's off I assume.

I'm not using a case or anything. It NEVER happened to me with the iPhone, but it happens quite often with the Nexus One. VERY annoying... It should be like the iPhone, where when its by your face, it shuts off the screen AND disable the touch buttons below the screen.
I think its the touch buttons causing the problem... Because my screen does turn off when its by my face.

Legaleye3000 said:
I'm not using a case or anything. It NEVER happened to me with the iPhone, but it happens quite often with the Nexus One. VERY annoying... It should be like the iPhone, where when its by your face, it shuts off the screen AND disable the touch buttons below the screen.
I think its the touch buttons causing the problem... Because my screen does turn off when its by my face.
Click to expand...
Click to collapse
This is the behavior I experience with my nexus one (stock and custom roms). As soon as I place it near my face the proximity sensor turns off the screen.
The capacitive buttons below the screen are disabled when the screen turns off for me as well. I just called in to voice mail and hit every one while the screen was off due to the proximity sensor, not a single response from any button or the screen and no change in call status when I moved the phone away and the screen came back on.

krohnjw said:
This is the behavior I experience with my nexus one (stock and custom roms). As soon as I place it near my face the proximity sensor turns off the screen.
The capacitive buttons below the screen are disabled when the screen turns off for me as well. I just called in to voice mail and hit every one while the screen was off due to the proximity sensor, not a single response from any button or the screen and no change in call status when I moved the phone away and the screen came back on.
Click to expand...
Click to collapse
Yea it's some kind of fluke, It happens so randomly I am thinking it might be something to do with the internet connection like checking mail or maybe the GPS doing something that wakes up the buttons while the proximity sensor keeps the screen off because everything will be fine then all of a sudden it happens while the screen is still blacked out.

Sounds like a factory reset might fix this issue... definitely not normal behavior.

I think this is happening to a bunch of people. I don't think a factory reset would help. I think its a bug...

uansari1 said:
Sounds like a factory reset might fix this issue... definitely not normal behavior.
Click to expand...
Click to collapse
No it's not a normal behaviour you are correct however it's not anything a factory reset is going to fix either. It's some kind of software bug that once enough people experience it will get sorted, just a matter of time before enough people start complaining to bring it to attention of Google or HTC.

bluehaze said:
Never happened to me in 2-3 years with the Iphone. To act like it is happening because we are holding the phone wrong is a bit absurd, I mean it's not exactly a complicated process I will try and figure out what's happening, haven't paid much attention to it yet because I figured it was a fluke but it happened twice now and is happening to other people.
One thing I noticed last night was the phone screen was still blacked out while the beeps happened so it's not a sensor thing the screen is actually blacking out it's just being activated again by something that happens after it's off I assume.
Click to expand...
Click to collapse
Are you accidentally hitting the volume buttons on the side of the phone? It sounds like you might be turning the in call volume down, thus leading to it being muted.

^^ No... My face actually hits the mute button. I then have to click the mute button with my finger once i realize the person can't hear me and then they start hearing me again after I click it.
It happens with other buttons on the screen too.

Legaleye3000 said:
^^ No... My face actually hits the mute button. I then have to click the mute button with my finger once i realize the person can't hear me and then they start hearing me again after I click it.
It happens with other buttons on the screen too.
Click to expand...
Click to collapse
Figured I would ask... I sell cell phones, and I get about 1 person a day in that has muted their in call volum by accidently hitting the volume toggle button without knowing it... all different phones (BB's are the worst!).
Anyways, my proxy sensor works perfect! I even just tested it a bit, and it senses a single finger tip starting about 1" away from the screen anywhere along the top of the screen... worked on both the left and right side and everywhere in between just fine.
I use my phone a lot at work in call (calling in to CS, calling the manager, etc) and have not had a single proxy sensor issue in the week I have had my phone.

bluehaze said:
No it's not a normal behaviour you are correct however it's not anything a factory reset is going to fix either. It's some kind of software bug that once enough people experience it will get sorted, just a matter of time before enough people start complaining to bring it to attention of Google or HTC.
Click to expand...
Click to collapse
May not be normal, but its not a bug that seems to be effecting all phones. Same thing that not everyone is experiencing random touch events, 2g/3g toggling, or dust/dogfooding. To say every phone has this problem because you do is simply short sighted.

bofslime said:
May not be normal, but its not a bug that seems to be effecting all phones. Same thing that not everyone is experiencing random touch events, 2g/3g toggling, or dust/dogfooding. To say every phone has this problem because you do is simply short sighted.
Click to expand...
Click to collapse
LOL shortsighted eh? It's a bug it will happen to more and more people eventually and you will see, i'm sure it will happen to you eventually as well. Only thing shortsighted is your reply.
Good day to you sir.

Stuck on lock screen.... Android 2.1/2.2

So, I downloaded and launched it perfectly... everything so far i tried is working fine except the lock screen... Some times when i press the Cancel key the button lights lid up but there is nothing on the screen and sometimes it appear the lock screen but nothing happen....
Do someone have any solution to this...
Thank you.

I have the same problem. I have been reading that possibly going back to an older kernel / roofs fixes this problem but have not seen and confirmed reports.
Can anyone confirm this and what version?
Thanks

Same problem at me. Both builds are running very fine for some tine but after that are running slow.I don't know why. Maybe is somehow related with the lockscreen problem?

I have this problem as well i get lucky if i manage to move passt the lock screen and the OS runs really slow it takes like 20 seconds just to open the app screen and the app screen laggs like no to morrow how come so menny ppls can get it to run just fine but i cant it makes me sad face

+1 one for me... I have got a TOPA100, it's almost impossible to wake up the device, sometimes the lockscreen is visible, but it's impossible to move the unlock slider. Usually I need about 10 times and something around 5 Minutes to wake up the device.

Same problem here, would be great if this can be fixed...

RaZz0r12 said:
I have this problem as well i get lucky if i manage to move passt the lock screen and the OS runs really slow it takes like 20 seconds just to open the app screen and the app screen laggs like no to morrow how come so menny ppls can get it to run just fine but i cant it makes me sad face
Click to expand...
Click to collapse
For me it's the same and the battery runs only for one hour, I think a (system?)process is running with 100% CPU time. I am new to android, so I don't know where to look.

Same here on an AT&T Pure. Sure would love to get this fixed however I'm reasonably noob to the Android world (not completely novice to linux in general, and I have successfully flashed my AT&T TyTN II thanks to this site.) Fixing this would be a huge help!
Thanks

More specifically on my device I encounter. The following:
- Turn screen off via end button.
- Turn on screen via call button.
HW button lights come on for a few seconds then cut themselves off.
Screen does not turn on at this point.
- Turn on screen via call button again
- Screen comes on with HW button lights
about half the time screen is unresponsive and will not all me to unlock with swipe of finger
Other times will accept input and unlock to the home screen
When unresponsive repeating entire process above will likely allow me to unlock successfully.
Thanks!
Sent from my AT&T Pure using XDA App

same
my screen never wakes up
end up using soft reset to windows mobile
(it could be something to do with startup??)

proximity sensor issue?

Anyone else seem to have a problem with the ambient light/proximity sensor on their N6? I've noticed that a lot of times when i make calls, the screen won't shut off when i put the phone to my head... often with that resulting in my cheek touching something, and the person on the other end not being able to hear me. If i leave the phone at an angle against my ear so my cheek doesn't touch the screen, eventually the screen will shut off, but won't come on when i take the phone away from my ear, resulting in me having to press the power button to turn the screen back on.

Had that happen to me yesterday ... Rebooted and it hasn't happened today.
Sent from my Nexus 7 using Tapatalk

I'm having a issue now. Phone call comes in and screen stays on. I did a reboot, factory reset even installed custom ROM. It was working the other day. Anyway to calibrate this thing? Or do we have a bad sensor.
Also now my phone won't rotate screen.
Sent from my Nexus 6 using Tapatalk

Do any of you happen to have a screen protector on? As there have been some users that have been reporting issues with certain screen protectors. I believe most are tempered glass protectors that are the cause of the problems.

I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk

v4npro said:
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Did you try going to settings , accessibility , power button ends call, toggle that on and off.

We own two new Nexus 6 devices that are rooted and decrypted. We have the same issue where the phone screen stays on during a call. Rebooting fixes for a short period (hours or so) but the problem comes back. Other threads show this to be an issue with other phones (nexus 5) with Lollipop. Not sure of a fix. These devices are only a few weeks old so it is not a dust issue.

Having the same issue that just suddenly started. Rebooting does not seem to help.

Happening here too. Frustrating.

My screen turns off when taking the phone to the ear but it doesn't turn on again after i take it away from my ear.

It's pretty bad on my phone. The screen turns on when I am on a call making the notification bar drop down. Also, the phone doesn't wake up when I pull the phone away from my fasce 80% of the time. When I am on a call the phone randomly vibrates like I am getting a notification and when I look I have nothing. With all of this going on, making phone calls on this device is a nightmare.

Restore clean wipe did nothing.
nexus 6

The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.

aditya2529 said:
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Click to expand...
Click to collapse
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6

Krunk83 said:
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Click to expand...
Click to collapse
What app

Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.

fazbender said:
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
Click to expand...
Click to collapse
Thanks I was just having a crazy time trying to install the front, similar case (glass protector in front) and ended up cutting a hole for the proximity sensor about 2 times the factory height, everything (seems) normal now. I used this program to help make the minimum cut, and align correctly. Did you run into any issues with the thin left & right vertical part of the front cover? Mine seems to "wrap" around the glass protector, not sure if it will stay there though

Screen stops responding during call

I've had this problem with 2 different roms now (PureNexus, Chroma) on a few kernels (stock, ElementalX) so I'm not sure whats causing it but I need a fix. In a call, many times the screen just stops responding. Sometimes I can turn the screen on/off using power button and its fixed. Other times nothing works and I have to do a hard reboot by holding down power key since nothing else works on screen.
This is on latest version of the rom/kernels. Any ideas?

When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?

Only when in contact with ears?

akholicc said:
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Click to expand...
Click to collapse
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.

ECrispy said:
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
Click to expand...
Click to collapse
I'm having a similar issue from the last month.. I'm on DP5
when i get a call most times the screen is off.
To answer the call i've to put on the screen, unlock the phone and then go to the heads up notification and choose answer there..
waiting for nougat final hoping it'll fix this.
Tried fiddling around with notifications importance setting.. it helped a little but then there was the annoying heads up showing along with the regular incoming call screen.
Sometimes (very rarely, has happened twice) the screen just remains black and will only work normally after a reboot.
Anybody have any suggestions?

I was having similar issues, also on the Developer Preview and I ended up noticing that the phone app was blocked from showing any notifications despite the fact that I never set it that way. I would hear the call ringing but would never see the screen to answer. Just changed that setting and everything was back to normal. Perhaps something is causing the phone app to fail to show notifications for you as well.

Serious practical problem lock screen

Strange thing is happening recent to me...
Namely, while using headphones while talking on the phone, the unit gets unlocked while in pocket and problems arise with spontaneous keys getting activated.
If even cannot be explicitly locked by pressing the power button.
Have not found a solution to this problem, and it's strange why the proximity sensor does not work in pocket.
Cannot remember whether this was previously, or is it since last ROM upgrade.
Anyone having same problem?

tomsag said:
Strange thing is happening recent to me...
Namely, while using headphones while talking on the phone, the unit gets unlocked while in pocket and problems arise with spontaneous keys getting activated.
If even cannot be explicitly locked by pressing the power button.
Have not found a solution to this problem, and it's strange why the proximity sensor does not work in pocket.
Cannot remember whether this was previously, or is it since last ROM upgrade.
Anyone having same problem?
Click to expand...
Click to collapse
Yep I have the same thing... Today my pocket took 9599295 pictures and movies.. also when I'm a bit sweat my pocket dial random numbers. I've noticed that when screen is touched and disnt recognize fingerprint then whole lockscreen shows up and its easy way to random open dial or camera... Its rly anoying, because I dont want to hide phone screen outside of the skin. (Its easier to break screen if I hit something with my leg.)
Dunno why it doesnt use proximity sensor to recognize that phone is in the pocket like every other brand... :/

Do you have the double tap to wake up activated?

I had this problem a while ago and it was the double tap that played all kinds of tricks calling emergency and taking pictures in my pocket! Disable double tap to wake up screen and the problem goes away.

Disable the fingerprint icon on when the screen if off.

Gokh said:
Disable the fingerprint icon on when the screen if off.
Click to expand...
Click to collapse
Tried everything but the problem is eventually still there. Actually I've found a bug, namely the display will wake up once touched several times near the center of the fingerprint reader. Try it yourself.
Not nice - cannot avoid to happen it sometimes even if all options are disabled.

tomsag said:
Tried everything but the problem is eventually still there. Actually I've found a bug, namely the display will wake up once touched several times near the center of the fingerprint reader. Try it yourself.
Not nice - cannot avoid to happen it sometimes even if all options are disabled.
Click to expand...
Click to collapse
I didn't have this problem. If I try now and touch the part with the scanner, doesn’t have to be just the centre of the scanner, rapidly around ten times the lock screen will turn on, but nothing happens when I touch the shortcuts. Perhaps they are disabled, so the only thing that happens if the scanner is touched again is that the numpad to unlock with pin appears.
This is not good as it may severely affect battery life if it happens a lot. This clearly must be a bug!

gerhard_wa said:
I didn't have this problem. If I try now and touch the part with the scanner, doesn’t have to be just the centre of the scanner, rapidly around ten times the lock screen will turn on, but nothing happens when I touch the shortcuts. Perhaps they are disabled, so the only thing that happens if the scanner is touched again is that the numpad to unlock with pin appears.
This is not good as it may severely affect battery life if it happens a lot. This clearly must be a bug!
Click to expand...
Click to collapse
Even worse, since it is happening all the time while on a call via BT and my phone is in the pocket. I am now thinking about to switch over to my old MI8...
Cannot understand why the keyboard is not disabled in the pocket. Seems so easy to do it but it's as it seems on.

tomsag said:
Even worse, since it is happening all the time while on a call via BT and my phone is in the pocket. I am now thinking about to switch over to my old MI8...
Cannot understand why the keyboard is not disabled in the pocket. Seems so easy to do it but it's as it seems on.
Click to expand...
Click to collapse
My only solution was to buy a flip case. At first, I disabled the fingerprint reader by removing all fingerprints and setting up face recognition, but this didn’t fix the problem you are talking about. I don’t really like flip cases, but the Nillkin QIN Smartcase is rather good.
So now I ‘m eagerly awaiting a fix from Xiaomi so I can strip the Mi9 again!

Gokh said:
Disable the fingerprint icon on when the screen if off.
Click to expand...
Click to collapse
Where can the fingerprint icon be disabled? Thank's.

j4dotcc said:
Where can the fingerprint icon be disabled? Thank's.
Click to expand...
Click to collapse
Disabling the fingerprint icon has no effect on the problem we are talking about here. The only way to make the problem go away is to remove all the stored fingerprints thus disabling the use of fingerprints all together. This will shut off the fingerprint sensor doing away with this problem in a crude way.
If you really are looking for a setting, please use the search function at the top of the settings.

gerhard_wa said:
Disabling the fingerprint icon has no effect on the problem we are talking about here. The only way to make the problem go away is to remove all the stored fingerprints thus disabling the use of fingerprints all together. This will shut off the fingerprint sensor doing away with this problem in a crude way.
If you really are looking for a setting, please use the search function at the top of the settings.
Click to expand...
Click to collapse
Thanks for the prompt reply. I don't have the problem and just wanted to know where I can disable the fingerprint icon. Thanks again.

New uppdate out that include Pocket Mode. MIUI-V10.2.27.0PFAEUXM EEA version.