My phone sometimes doesn't receive calls or texts. - Samsung Galaxy Note 8 Questions and Answers

My phone periodically doesn't receive calls or texts. I've tried resetting it. The calls don't show up in my missed calls but the voicemails do show up. I'm using the international version of the Note 8. Anyone know a fix?

Does the data drop out too when this happens? Try taking your sim card in and out again. Might be a problem there.
Have you got any do not disturb settings on?

English_Gentleman said:
Does the data drop out too when this happens? Try taking your sim card in and out again. Might be a problem there.
Have you got any do not disturb settings on?
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Nope the data stays on. Outgoing calls work fine as well. All the do not disturb stuff seems to be off.

MaxGaming3 said:
My phone periodically doesn't receive calls or texts. I've tried resetting it. The calls don't show up in my missed calls but the voicemails do show up. I'm using the international version of the Note 8. Anyone know a fix?
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Are you rooted or did you install any custom roms, etc.?

I have had this issue with several phones, the culprit has been always the type of connection, sometimes even if full bars showing, I have to switch to 2g or 3g, 4g and 3g having the issue, 2g working always fine, dont know why, but I have learned to live this way, this happening since my S3, so, In my case is carrier signal fault

deleted..

MaxGaming3 said:
My phone periodically doesn't receive calls or texts. I've tried resetting it. The calls don't show up in my missed calls but the voicemails do show up. I'm using the international version of the Note 8. Anyone know a fix?
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I am experiencing the same issue! Have you discovered a fix for this? Please let me know.

MaxGaming3 said:
My phone periodically doesn't receive calls or texts. I've tried resetting it. The calls don't show up in my missed calls but the voicemails do show up. I'm using the international version of the Note 8. Anyone know a fix?
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kevin37 said:
I am experiencing the same issue! Have you discovered a fix for this? Please let me know.
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What networks are you both on? If it is the same, that may be your answer...
I would check with the network to see if the masts are under maintenance.

I wrote a post here in March 2018, but, some time later the issue diasppeared, from june, all is fine, in the end, I think it was the carrier that was working on the transition to 4.5G to implement their VoLte calls service

I have this same issue and with the same phone as well

I have the same issue, and i think it as to be with the position of the phone... when its down missed more than when its on vertical... could be just coicidence but its the only thing that i note

Related

What happen with my phone behavior?

I have a M8 from day one, FA device number, s-off, HK RUU, rooted. Never had a issue. I'm living in a LTE are and working in NO LTE are. I always set my phone to CDMA only when im working. Today I have no call, but i made call. my wife was calling me all afternoon and she said is going directly to voice mail. So i got home I start testing my phone. My result is im not receiving call when i set to CDMA only, but yes i receiving call when i set to LTE/CDMA. LTE NO spark area
Do you have Google Voice?
mcwups1 said:
Do you have Google Voice?
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Yes. but i disconnected from my phone while i was doing the test.
Update: I drove to no LTE area and No received call at all. one's i get to LTE area my phone ring right 2 second after hit call button
You lost 3G like I and some others have.
You need the phone replaced.
It's not your towers.
mswlogo said:
You lost 3G like I and some others have.
You need the phone replaced.
It's not your towers.
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I am having these same issues. How did you go about getting the phone replaced?
jayjam99 said:
I am having these same issues. How did you go about getting the phone replaced?
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issue resolved: go to /setting /system updates /Update profile, after finish reboot. My phone now is back to normal.
Glad that worked for you.
I have updated profile and PRL numerous times tho to no avail.
jayjam99 said:
Glad that worked for you.
I have updated profile and PRL numerous times tho to no avail.
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So did I and much more. RUU, ##786# -> Reset etc.
Have had my phone since Saturday and it has been fine. Now I can't keep a data connection for the life of me. I used to have LTE and spark everywhere now it says 3g and can't connect to network.
Sent from my 831C using Tapatalk
I'm also having some trouble keeping data connection...I know I used to have LTE/Spark but now I barely have 3G and a bar

missing/disappearing calls with tmobile s6

Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
srzbznz said:
Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
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Go to your Phone App settings and turn off Wifi calling and VoLTE.
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
srzbznz said:
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
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happens to me on even international firmware too. only works well right when i reboot the phone.
I have this issue also with a tmobile s6 on att. What method did you use to unlock the phone? I used the metro pcs firmware to unlock the phone and when I updated to 5.1.1 is when all the issues started. On 5.0.2 I used the tmobile unlock app and everything worked perfect. I receive one in every 3 incoming calls, like you said it rings twice and mine doesn't even go my voicemail, it just says "the wireless number you are trying to contact is unavailable then hangs up", out going calls take 30 seconds to a minute to connect, very annoying. Talked with att on the phone for hours about this problem and they cant seem to get it fixed on their end.
Same...I disabled lte and just use 4g, seems to work fine.

G4 sending calls straight to voicemail!

I've made sure that call reject list is set to off. For whatever reason though, when a call comes into my G4, the call app displays for about a second and then it refuses the call automatically causing it to go straight to voicemail. Anybody experience this issue?
ftdn2006 said:
I've made sure that call reject list is set to off. For whatever reason though, when a call comes into my G4, the call app displays for about a second and then it refuses the call automatically causing it to go straight to voicemail. Anybody experience this issue?
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I don't have this issue.
1) Is this T-Mobile branded phone?
2) What is the coverage or does this issue occur only in some places?
3) Are the settings correct under "mobile networks"?
4) Is Wifi calling feature is on/off under call settings?
Charkatak said:
I don't have this issue.
1) Is this T-Mobile branded phone?
2) What is the coverage or does this issue occur only in some places?
3) Are the settings correct under "mobile networks"?
4) Is Wifi calling feature is on/off under call settings?
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1) Yes
2) LTE
3) Yes
4) Off
I'm not rooted either.
ftdn2006 said:
1) Yes
2) LTE
3) Yes
4) Off
I'm not rooted either.
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Interesting. I have tested my phone vs 4G and LTE connection, don't have any of your phone issues. Couple of things came to my mind. If your sim card is not fresh, try replacing it or ask a friend if he/she has newer sim card and try to make few calls. Another important thing is VoLTE, it is also in the call options above wifi calling. IF VoLTE is on, try to turn it off and user your phone for a day and see.
Charkatak said:
Interesting. I have tested my phone vs 4G and LTE connection, don't have any of your phone issues. Couple of things came to my mind. If your sim card is not fresh, try replacing it or ask a friend if he/she has newer sim card and try to make few calls. Another important thing is VoLTE, it is also in the call options above wifi calling. IF VoLTE is on, try to turn it off and user your phone for a day and see.
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I agree with this. I turned off VoLTE and my calling got better.
Sent from my LG-H811 using XDA Free mobile app
Thanks for all the suggestions guys. I tried them all. In the end, I narrowed the issue down to google voice. When I first got my G4 I tried setting google voice to be the primary voicemail service. I'm on a postpaid plan, so there shouldn't have been any issues. Not sure what happened, but it obviously screwed something up. If people call my T-Mobile number directly the call goes through just fine. If they call my GV number, the voicemail picks up just before the first ring on my G4. The caller ID pops up and then disappears as if I touch the decline button. I've tried setting my T-Mobile voice mail back to default and called T-Mobile. The problem is not persistent. It is intermittent.

Are anyone expierencing missing calls while on Wi-Fi?

When I'm on 4G I recieve all calls... But sometimes when I'm on Wi-Fi and ond online, all my calls goes straight to my voicemail... Is anyone especially having this issue... I'm using the global version on MetroPCS with full bars...
miguel11691 said:
When I'm on 4G I recieve all calls... But sometimes when I'm on Wi-Fi and ond online, all my calls goes straight to my voicemail... Is anyone especially having this issue... I'm using the global version on MetroPCS with full bars...
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Check if you don't have do not disturb on, if not, clear cache in phone app

No Incoming calls when on WIFI... Help!

Hi Everyone. I have the Pro - CLT-L04 on MetroPCS .
I found an issue and wanted to know if anyone else had this issue.
When on WIFI, I do not receive any INCOMING calls, people tell it goes straight to voicemail. Soon as I am off wifi, it works fine. I can make calls, but cannot receive them. This happens about 90% of the I am on wifi.
There are no setting to play around regarding WIFI calling or any of that.
Any suggestions?
Same here. Orange wifi calls in belgium.
oritribo said:
Same here. Orange wifi calls in belgium.
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Damn.. Good to know I am not the only one at least .
I hope someone could shed some light on this issue and a possible fix.
dweller02 said:
Damn.. Good to know I am not the only one at least .
I hope someone could shed some light on this issue and a possible fix.
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I don't have the issue, but it sounds like it could be related to VoLTE or Wi-Fi calling.
Try to turn Wi-Fi calling on or off and see if it might help.
nogge69 said:
I don't have the issue, but it sounds like it could be related to VoLTE or Wi-Fi calling.
Try to turn Wi-Fi calling on or off and see if it might help.
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Do not have this options on my phone, using MetroPCS (T-mobile basically) ..

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