Hi everybody!
Yerstaday my fingerprint sensor stopped working , all of a sudden. No special interaction or anything .
Restarted the phone several times, no success.
If I want to set up new fingerprint, sensor is not reading.
If I want to activate the button actions, there is no reaction, not even in the training mode.
Any suggestions to solve this? Anybody else with this issue?
I am on A 8 with Feb update.
Thank you!
GolfMike7 said:
Hi everybody!
Yerstaday my fingerprint sensor stopped working , all of a sudden. No special interaction or anything .
Restarted the phone several times, no success.
If I want to set up new fingerprint, sensor is not reading.
If I want to activate the button actions, there is no reaction, not even in the training mode.
Any suggestions to solve this? Anybody else with this issue?
I am on A 8 with Feb update.
Thank you!
Click to expand...
Click to collapse
It's time to meet customer care....same problem with me....I formatted my device, even I flashed A1 as well as retail ROM still fingerprint sensor not working... tomorrow I'm going to visit customer service centre
Even fingerprint option is missing from setting
Ritesh Mhatre said:
It's time to meet customer care....same problem with me....I formatted my device, even I flashed A1 as well as retail ROM still fingerprint sensor not working... tomorrow I'm going to visit customer service centre
Even fingerprint option is missing from setting
Click to expand...
Click to collapse
For me it solved itslef. Without doing nothing, suddenly, the sensor started working... Very strange.
GolfMike7 said:
For me it solved itslef. Without doing nothing, suddenly, the sensor started working... Very strange.
Click to expand...
Click to collapse
Great...
But I have to go:crying:
They said bcoz of fungus ur fingerprint sensor doesn't work
They said that ur motherboard also cause by fungus
And it will doesn't cover in warranty coz it's liquid damage n u have to pay for repair:crying::crying:
But then what's meaning of water resistant
If water goes in Moto x4
Sorry for bad english
Related
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Lesiroth said:
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Click to expand...
Click to collapse
Are u already solved the problem?
fpatrik17 said:
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Click to expand...
Click to collapse
same with my phone, may be digitizer was broken
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
shreyas99 said:
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
Click to expand...
Click to collapse
I have used CM6 on my phone, but when i got this issue, i made my phone back to 2.1. The problem is still standing.
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
shreyas99 said:
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
Click to expand...
Click to collapse
No warranty... :/ I really love this phone..
link: cgi.ebay.com/NEW-Touch-Screen-Digitizer-Motorola-Milestone-A855-/370476035985?pt=PDA_Accessories&hash=item564217af91#ht_997wt_1200[/url]
This may solve my problem??
Havent seen any such issues.. Thanks god..
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
fckndrmr said:
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
Click to expand...
Click to collapse
I have bought a new touchpanel today.. now waiting for the shipping.
I will write here, when i replaced it what will happen 2 me.
See u later!
I have a mililar problem, right side of screen wont work... flash to 2.1 dont slove this problem
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
lfsupino said:
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
Click to expand...
Click to collapse
where do you suggest one gets an environmental chamber?
environmentalchambers R'US of course
xploited said:
where do you suggest one gets an environmental chamber?
Click to expand...
Click to collapse
I have had good success with a combo of rice (inside a ziplock bag) to absorb humidity and/or a toaster over at the lowest bake setting.
Worked on MANY electronic devices over the years.
Sent from my Milestone using XDA Premium App
Same problem here. I've solved it by changing the digitizer (ebay 25 euros). Works fine now but in the mean time I change for a Desire HD... good by Milestone !
If you decide to change the digitizer, be patient, fixing th Milestone is not an user friendly task But if you take your time it's ok !
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance
Hi, I have a problem in my z3c, when I talk, screen doesnt go off. Also when I put brightness on auto, it stays the same all the time.
Any body has the same problem? Or mine is defect?
D5803
23.0.A.2.93
Are you using a screen protector ?
No screen protector
I didn't face that problem til now, did you restore an old backup to your phone ?
My phone had a problem and the supplier replaced it with a new piece. No problems now
Hi,
What kind of problem?
I also have the Ambient light sensor issue. The proximity sensor also fails.
The first time it happened, I tried (in last resort) a Factory reset, and both worked again.
But I'm not going to perform a factory reset every time these sensors stop working...
Help!
EDIT: I went back to the shop and they took it for repair. They declared a motherboard issue. In the end they gave me a new one.
i have same problem
i have the same thing can i fix it or do i need help from sony?
Light Sensor Disabled?
emailbrah said:
i have the same thing can i fix it or do i need help from sony?
Click to expand...
Click to collapse
Hi and sorry to ressurrect an old thread - I'm facing the same issue.
When trying to do the service check I get the same message as this video:
I removed the screen protector and the issue continues - anyone know what could be wrong?
Really hoping I won't need help from Sony as they were not helpful at all with my last query.
The issue can be seen on youtube under video name: Ambiance light sensor problem on xperia z3 compact D5803
Thanks,
Hi! I am having the same issue now... I restored it to factory settings but it did not help. Any ideas?
Hello everyone, my sensor started a bug, sometime this doesnt work, and still dont working for a long time, but, suddenly turn works again, anything to do or this is a hardware problem and the one solution is the repair?
Sorry the bad english
BRParola said:
Hello everyone, my sensor started a bug, sometime this doesnt work, and still dont working for a long time, but, suddenly turn works again, anything to do or this is a hardware problem and the one solution is the repair?
Sorry the bad english
Click to expand...
Click to collapse
hello!
Which rom? Anyways, I would suggest you to try and miflash your device with latest MIUI global developer firmware. You need to back up your stuff first, cause it formats everything.
If the problem persists after the procedure, I would say it is a hardware issue.
Hi,
I have a small problem with my Huawei p10. i bought on Ebay an replacment screen because my old one is cracked.
I pluged it in and find out that the fingerprintsensor dont works properbly, it says that i have to clean the Sensor (it is clean). So i returnd it and got a new one, but this one has the same issue.
On my old screen the fingerprint sensor works flawless.
Do i need to recalibrate the Sensor? If yes how can i do it?
i hope someone has a clue :fingers-crossed:
sorry for my bad english iam from Germany
no one has a clue ?
Did you come to any resolve my friend ? I just recently factory reset my P10 and sold it on eBay, now after a month the buyer has opened a case against me saying there is no fingerprint scanner option and it sounds like the problem you are having ? I know the VKY-L09 phone does definitely have one, and I've told the person to return my phone for a full refund. If they send the phone back I was considering doing a custom ROM flash process of sorts ? Maybe this will properly wake the fingerprint ID function up ?
---------- Post added at 01:29 PM ---------- Previous post was at 01:28 PM ----------
Did you attempt any factory reset on your phone ? Is your fingerprint ID option missing as that's what the buyer is telling me.
KennyKen said:
Did you come to any resolve my friend ? I just recently factory reset my P10 and sold it on eBay, now after a month the buyer has opened a case against me saying there is no fingerprint scanner option and it sounds like the problem you are having ? I know the VKY-L09 phone does definitely have one, and I've told the person to return my phone for a full refund. If they send the phone back I was considering doing a custom ROM flash process of sorts ? Maybe this will properly wake the fingerprint ID function up ?
---------- Post added at 01:29 PM ---------- Previous post was at 01:28 PM ----------
Did you attempt any factory reset on your phone ? Is your fingerprint ID option missing as that's what the buyer is telling me.
Click to expand...
Click to collapse
The option is not missing, but the Fingerprint sensor just won't scan my finger reliable, like only 1 out of 20 times it works with the replacement screen. with the Original Screen it works instantly. A factory reset did not help .
if you find any solution for that problem tell me please
billcipher said:
The option is not missing, but the Fingerprint sensor just won't scan my finger reliable, like only 1 out of 20 times it works with the replacement screen. with the Original Screen it works instantly. A factory reset did not help .
if you find any solution for that problem tell me please
Click to expand...
Click to collapse
Okay interesting, until I get my phone back I cannot really investigate. All I know from the buyer is they've had the phone for a month now and said the fingerprint ID functionality is completely missing.
I have heard reports of the function just literally disappearing and that's it, Huawei have to replace the device but that wont happen since I'm not the original owner and the original owner never kept the receipt or stamped the warranty leaflet.
When / if the buyer returns the device I may look at flashing the firmware or the rom although I have not done this before...
I had the same issue with my P10 after I had to change a cracked screen. Everything went well for a couple of days. After a couple of days, I manually rebooted my phone and at this time, there was no more fingerscanner option in the menu.
Everything came back to normal after build b379/b379a update... I have a vtr-l09c654 rebranded to vtr-l29c432.
I have the same issue. I think it came with Oreo upgrade...Unlocking very slowly and only sometimes...
Original screen.
MajaronM said:
I had the same issue with my P10 after I had to change a cracked screen. Everything went well for a couple of days. After a couple of days, I manually rebooted my phone and at this time, there was no more fingerscanner option in the menu.
Everything came back to normal after build b379/b379a update... I have a vtr-l09c654 rebranded to vtr-l29c432.
Click to expand...
Click to collapse
Do you think if I rebranded my P10 this would potentially do the trick ? I don't have knowledge or ROM's or branding so any quick tip guide to put me on the right track would help me a lot. I obviously cannot confirm the current firmware details to move forward until the buyer sends my P10 back.
Oh yes and I forgot my P10 is the VTR-L09 UK spec originally on EE but I had EE network unlock the device. Thank you.
KennyKen said:
Do you think if I rebranded my P10 this would potentially do the trick ? I don't have knowledge or ROM's or branding so any quick tip guide to put me on the right track would help me a lot. I obviously cannot confirm the current firmware details to move forward until the buyer sends my P10 back.
Oh yes and I forgot my P10 is the VTR-L09 UK spec originally on EE but I had EE network unlock the device. Thank you.
Click to expand...
Click to collapse
I cannot assure you that the rebrand process will help, so it's up to you. In my case, the fingerprint scanner worked well after rebranding, and that a new firmware update helped to resolve my issue...
Finger scanner down again for no known reason...
did anybody found a way to fix it ?
Could it be possible that it's like the iPhone? Certain iPhone models disable the fingerprint scanner whenever they had a screen replacement job done ?
Anyone fix that problem? My fingerprint also stopped working after p10 screen replacement.
Maaatiii said:
Anyone fix that problem? My fingerprint also stopped working after p10 screen replacement.
Click to expand...
Click to collapse
I had the same issue after replacing my screen by myself. Firmware update version b369 solved my issue... I never figured out how though...
MajaronM said:
I had the same issue after replacing my screen by myself. Firmware update version b369 solved my issue... I never figured out how though...
Click to expand...
Click to collapse
so you just waited till there was an update or how?
StarSix01 said:
so you just waited till there was an update or how?
Click to expand...
Click to collapse
As a matter of fact, I thought that I will never be able to use the fingerprint again... I was wrong, but as I said, I don't know how the problem got resolved...
Hi guys, yeah its an old phone but i have a new issue which is greatly ignored by Huawei.
The fingerprint identification gone from phone.
I tried to restart, open-close oem lock, reinstall phone, factory reset so on. Some of that is done multiple times. Still cannot get it back.
If anyone fixed that issue please enlighten me.
Thanks
John
Hi John, did you change hardware in the phone? On my P30 Pro screen was changed and after that fingerprint sensor is gone and not working anymore. I don't have it in settings options, nowhere in the phone menu, like was never there. I also tried to reset, downgrade firmware and upgrade again i also bought new fingerprint sensor (it's actually camera module, not a sensor) but new one is not working as well. I found some info on net, which is not reliable, of course, but some people say that fingerprint sensor is matched (registered) with the motherboard and if you want to change it you must do it in official Huawei service, they need to pair new hardware, one with other. I didn't do it but would like to have my fingerprint sensor again, so if you found the solution please let me know, thank you.