Everything on the device was working perfectly including fast charging. Updated to Oreo and now fast charging will not work... Screen off or on, phone off or on. Occasionally it will for couple of seconds but then back to cable charging it goes. No changes were made and device has never been rooted or custom rom used. Was just a plain OTA update which installed just fine.
Original cable and original charger as before. Charger charging other samsung phone just fine via fast charging so doubt its charger.
Have tried numerous reboots, shutdowns, turning on/off fast charging in device maintenance, recovery mode, cleaning the cable socket and charger... Have not done a hard reset yet and not sure that will fix it....
Interesting thing though, using a powerbank charger with usb-c to usb-c cable is fast charging just fine....
Hi, I have the exact same device and have no problems with fast charging in Oreo. I have reflashed mine with the O2U carrier firmware however.
Have you checked the setting within Settings > Device Maintenance > Battery > three dots > Advanced Settings and made sure it's turned on?
p.dixon0 said:
Hi, I have the exact same device and have no problems with fast charging in Oreo. I have reflashed mine with the O2U carrier firmware however.
Have you checked the setting within Settings > Device Maintenance > Battery > three dots > Advanced Settings and made sure it's turned on?
Click to expand...
Click to collapse
Well you reflashed with a different firmware so that might or might not have something to do with it.
Yes had already done that as I stated. If that is your screen shot then you are missing fast charge wireless enable/disable option which the stock firmware has and yours appears not to have it on that page.
evangelionpunk said:
Well you reflashed with a different firmware so that might or might not . If that is your screen shot then you are missing fast charge wireless enable/disable option which the stock firmware has and yours appears not to have it on that page.
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Click to collapse
Not necessarly the case. If the phone has never had a fast wireless charger connected to it, that setting won't appear.
shouren04 said:
Not necessarly the case. If the phone has never had a fast wireless charger connected to it, that setting won't appear.
Click to expand...
Click to collapse
Why wouldn't it just show the fast wireless charging option anyway? And he used to use fast charging so he has in the past... Weird - attached a screen snapshot of mine btw...View attachment 4473342
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
I've never used a fast wireless charger if that helps...!
KruseLudsMobile said:
Why wouldn't it just show the fast wireless charging option anyway? And he used to use fast charging so he has in the past... Weird - attached a screen snapshot of mine btw...View attachment 4473342
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA
Click to expand...
Click to collapse
Not sure why but I can undertsand the reason for it. It's a Samsung thing. Same goes for those Samsung flip cover cases or whatever, the settings for those don't show up in accessories until one has been used. The Note 5 was the same way.
Back to the topic at hand please.
Any solutions or ideas?
Every time now I have noticed it says fast charging for a split second when I plug it in and then changes to cable charging. Using the powerbank usbc-usbc cable just says fast charging.
Reset phone using settings reset phone and still no go.
hard reset. no change.
soft and hard resets no changes..
Only software option now left is downloading the official stock region firmware and flashing that back on using Odin?
1. Would doing this break knox or some other counter thereby disabling Samsung pay and samsung secure etc?
2. Would I be able to flash the official stock firmware over the already installed stock firmware?
3. If I were to use a stock firmware from a different region would that break the knox?
Even after dozen stock firmware flashs still no luck and won't work. Only a couple of times it seemed like maybe it was working and then nope.
Just a follow up in case anyone else has/gets similar issue.
Samsung service centre said its a physical issue and that the motherboard needs replacing which also means phone would get new IMEI. I would have thought its the USB charging port but they said nope its the motherboard because they tested it and because its fast charging from powerbank via usbc to usbc cable...
Got to send it back to Taiwan and get it sorted out as Samsung devices do not offer International Warranty (the one good thing about Apple; its International Warranty and dealing with problems via full replacement/instantly/very fast).
Related
I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
[update April 21]
Samsung is asking for $400 to fix the phone.
For complete disclosure, the phone was purchased from Amazon US. My interaction is with Samsung Israel. They place the responsibility on the seller (an Amazon store) instead of owning it, even though the update malware came from Samsung Mobile.
mobile.dev said:
I applied OTA nougat update yesterday. Since then my phone won't charge even when off. It also gets very hot when connected to the charger.
When connecting to a charger that has a led in it, the light will flicker one and off repeatedly.
Click to expand...
Click to collapse
I'd suggest you save as much as possible of your stuff that you want and then do a factory reset so that there's no old apps or other stuff that's causing it.. Make sure you have OEM unlock enabled to in Developer options so you don't end up with no FRP crap.
MrMike2182 said:
do a factory reset
Click to expand...
Click to collapse
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
mobile.dev said:
Thanks for offering a solution. Unfortunately with the battery at zero I can't do anything on the phone.
So the first priority is getting some charge into the battery.
Click to expand...
Click to collapse
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
MrMike2182 said:
Do you happen to have a wireless charger? If not try another wire or even try using the usb ports on a laptop or desktop computer.
Click to expand...
Click to collapse
It's not a wire or port issue. Wireless charger doesn't work too. I tried different cables and chargers, nothing worked.
When connecting to a Macbook, I get a message "USB Accessories Disabled - Unplug the accessory using too much power to re-enable USB devices."
I'm guessing part of the update was a change to the circuit that guards the battery. Perhaps an aftermath of the exploding Note 7 fiasco.
I'll talk with Samsung next week and will update here.
When booting into recovery, I get the following screens:
Installing system update
No command
After these screens the device goes into the recovery menu.
Anyone know of a way to disable charging on USB? If I could get the USB working I could flash again.
Also, is it safe to flash to stock Marshmallow after the (failed) Nougat update?
Hi I have the same problem. Did you happen to find a solution?
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
I've tried two Samsung Fast Charging AC adapters, the USB cable that came with the charging pad, and an Aukey cable, same results.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Edit: MST also doesn't work, I'd guess it's related.
emike09 said:
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Click to expand...
Click to collapse
Only way to diagnose this would be by trying to charge the phone with another wireless charging pad.
Does your phone charge normally through the provided type-C cable and power adapter?
Found a non-convertible style wireless charger a co-worker had, which charges his S7, but doesn't charge mine Note8. Could it be the phone itself?
emike09 said:
Found a non-convertible style wireless charger a co-worker had, which charges his S7, but doesn't charge mine Note8. Could it be the phone itself?
Click to expand...
Click to collapse
I would not rule that out. I would take your charger and phone to a local best buy and test against a display, if your charger charges other phones, then it's your note. Or try your carriers local corporate store, they probably would help as well.
Sent from my Galaxy Note8 using XDA Labs
Well I can verify that the phone is the problem. Note 8 won't charge on any wireless charging pad, and Samsung Pay's MST also stopped working at the same time. Going to contact Samsung and see what can be done, hope I don't have to set up a new phone yet again.
This happens to me alot. I have 2 wireless pads, 1 verizon (from my note 7) and the Samsung Fast Charge.. It just stops working randomly.. Reboot the phone, then starts working fine again.
I still use my Nokia wireless pad....I found it charged the time as the Samsung fast wireless charger.
Probably not much help but are you on the latest firmware? When I updated mine it said the new changes were for the camera & wireless charging but of course no other details.
I haven't had a problem with mine though even before the update. I don't have the bundled charging pad though, I'm using the older Samsung fast charge pad.
https://www.sammobile.com/2017/09/1...-firmware-update-improves-camera-performance/
Good luck. Same problem with my s8+, samsung says its not the phone. But it is. Every problem with a warranty repair is like pulling teeth with samsung. I wish LG would up thier phone game just a little, and I would never buy another samsung again.
Sent from my SM-N950U using Tapatalk
is this after the 9/25 update? Mine stopped charging after that update on both Samsung fast wireless chargers I have.
I have a Note 5 that will not charge on either a normal wireless Samsung charger or a fast charger Samsung pad IF the protective case is on it. This started just this week. I can remove the protective case and then it will charge.
I don't recall getting an update on or after 9/25. N950USQU1AQI5. I did get an update that improved camera performance, but it was a week or two ago. Just performed a factory reset, no luck on a fresh install. I can also confirm MST on Samsung Pay still doesn't work after factory default, they have to be related. Frustrated I'm going to have to deal with warranty. After two Note 7's, going through another Note 8 is beyond frustrating. QA @ Samsung could really use some work.
So Samsung has agreed to repair/replace the phone, but I'll be without the phone for 3 weeks. Since I just switched to Verizon, the only old cell phone I have won't work. Since I bought from Samsung.com directly, Verizon won't help. Samsung.com refuses to provide a loaner/temp phone or to cross-ship a new one. Their manufacturing defect means I have to bear the burden of their problems. I wouldn't care too much about wireless charging, but MST is also affected, and I love MST.
Lesson learned - Never purchase a phone directly from Samsung.com, even if that means getting a discount or promotion.
I just sent my Note 8 in for the Same thing. After 4 weeks of ownership it stopped charging wirelessly.
The Samsung Rep I spoke to seemed to think it was related to the NFC, something about NFC being involved in the wireless charging some how. So MST must be the reason.
I sent my Axon 7 for warranty repair the same day. Luckily I still have my LG V20 and Nexus 6P (with is horridly degraded battery), so I have backup phones.
I'm on firmware AQI5 and wireless charging has stopped working completely. I've tried Samsung and third party chargers, all of which worked last week and still work with other phones. So I'm thinking it's a firmware bug...
emike09 said:
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
I've tried two Samsung Fast Charging AC adapters, the USB cable that came with the charging pad, and an Aukey cable, same results.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Edit: MST also doesn't work, I'd guess it's related.
Click to expand...
Click to collapse
Describes my problem almost perfectly. Now on my third VZW note 8. First one charged fast wireless for exactly a month. Second one, worked for eight days. Now the third, 7 days.
All four of my offical Samsung wireless chargers quit recognizing at the same time. FYI; two charge pads and two charge stands all fast wireless and purchased thru out my time with S7 Edge (went thru 2 rounds note 7). To add to that the new promo convertible quit at the same time as well.
Pretty darn sure it's in the phones. The latest phone charged wirelessly to 100%, then nine hours of driving later, no go. Pulled my UAG Monarch off, still nothing. Tried the other wireless chargers, nothing. No new apps or settings changed during my drive. Thoroughly confused.
All three of phones were put thru the ringer with VZW tech support: check this, check that, safe mode and the end all factory data reset, still no go every time. I contacted Samsung directly once, what a waste of time. Their only answer was send it in for evaluation and possible repair or replacement, you should have your phone back in a couple weeks. Second go around with Samsung, I was transferred by VZW. Their answer that time was; send the phone and the charger. Had to reply, which charger, all of them? Samsung, then told me all of my older chargers aren't compatible with the note 8 and must have damaged it. That style of charger is still readily available and advertised as note 8 compatible.
I've never used NFC or MST, so I can't comment on that.
All three phones fast charge on the wire.
Can anyone verify compatibility or lack there of with all these fast wireless chargers I own?
Willing to try anything at this point. I would dump the 8, if I didn't use the pen so much. Been using note phone since the 2.
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
RojasTKD said:
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
Click to expand...
Click to collapse
Do you know what they had to do to fix it?
SiNJiN76 said:
Do you know what they had to do to fix it?
Click to expand...
Click to collapse
According to the rep I spoke to it was to do with NFC, as it is somehow involved with the wireless charging process.
Sound a bit strange, but others are saying that wireless or MST payments are both affected. So I guess wireless payments and wireless charging are somehow connected.
RojasTKD said:
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
Click to expand...
Click to collapse
I don't think it is. I got them to do a warranty replacement, and my new phone worked fine. But, as soon as I wiped my old phone in preparation for returning it, it started working as well. Then, a couple of days later, my new phone stopped wireless charging.
Right now, I am just hoping that the Oreo update fixes it.
---------- Post added at 09:58 AM ---------- Previous post was at 09:56 AM ----------
RojasTKD said:
Sound a bit strange, but others are saying that wireless or MST payments are both affected. So I guess worked payments and worked charging are somehow connected.
Click to expand...
Click to collapse
I also am not convinced about this. My wireless charging is not working, but myt Samsung Pay works fine.
Is that normal? When wireless charging the screen is just unresponsive. Working but very unsensitive. Happens on both my original samsung wireless charger.
Can someone test it on your device?
Thank you!
I just checked mine on my Samsung dual charger and I see no difference at all. Everything is snappy and smooth, I looked at a route in maps and opened up a few other apps at the same time. I'm using Microsoft Launcher and my display settings are on FHD+.
Hy is it a same problem here
I have a s10+ device and if I charge it a lot of times not work correctly the touchscreen...
Sometimes I need push hard and longtime, when charging.
Same as wireless and same as cable charge.
What you think ?
What you found ?
What is the problem ?
Br Roland
ongbac said:
Is that normal? When wireless charging the screen is just unresponsive. Working but very unsensitive. Happens on both my original samsung wireless charger.
Can someone test it on your device?
Thank you!
Click to expand...
Click to collapse
It's crazy that you say this because I have a replacement phone because my original one broke, but my original phone has the same exact issue but this replacement phone doesn't do it at all. The touch screen wouldn't work while charging wirelessly. I'm not sure what it was.
Sent from my [device_name] using XDA-Developers Legacy app
I was having the same problem. I went into settings -> screen > touch sensitivity. Enabled it and it seems to be working now.
Hello all,
Strange thing noticed today my s10 doesn't do fast charge anymore.
I checked the settings and fast cable charge is active but the phone is only normal charging.(temp was ok)
Any advice?
S10 -G9730
Sent from my SM-G9730 using Tapatalk
Same thing for me! It's been driving me crazy. I'm on a T-Mobile S10 with the September update. Seems to have started since I updated..
Boys, they've seemed to have disabled it from the settings. Go to device care - settings - enable cable fast charge
Mine is still active in the settings. In fact, if I restart my phone and clear cache, it will say fast charging for 3 seconds before switching back to cable charging. I'll also get the occasional notification to check your charger connection.
All of this started since the T-Mobile September update came out. I've tried with 3 cables and 3 power bricks and booting into safe mode. I guess next step may be a factory reset.
FWIW, I updated my unlocked phone about an hour ago and it is still fast charging. I am not on T-Mobile though.
Try another USB cable.
Mine stopped working correctly (got the alert check your charger etc).
Used another I bought on AliExpress and fast charging is working as expected.
Dkzs said:
Try another USB cable.
Mine stopped working correctly (got the alert check your charger etc).
Used another I bought on AliExpress and fast charging is working as expected.
Click to expand...
Click to collapse
Yea that was the issue, cable.
Sent from my SM-G9730 using Tapatalk
Anyone know what I have to do to get fast charging back? I have the option enabled in settings. The cord is good, my wife's phone fast charges just fine with it. I've soft reset the phone, cleared cache, and just about any other option I could find on the web. So weird cuz it was working fine not too long ago but just noticed now that I can't get it to work.
Try cleaning the usb port on your phone. i had the same problem, just cleaned it out with air.
Thanks but been tried that. I work in Audio/video so that was one of the first things I tried.
TokedUp said:
Anyone know what I have to do to get fast charging back? I have the option enabled in settings. The cord is good, my wife's phone fast charges just fine with it. I've soft reset the phone, cleared cache, and just about any other option I could find on the web. So weird cuz it was working fine not too long ago but just noticed now that I can't get it to work.
Click to expand...
Click to collapse
Is her phone the same model as your phone?
She has S9+
TokedUp said:
She has S9+
Click to expand...
Click to collapse
Are you able to mount the phone as storage on a computer, or able to access a USB with the OTG adapter? The charge port on this phone isn't the most robust and a few people have had problems with then failing.
No issues with any other stuff except fast charging. The phone charges fine but just say fast charging and takes forever. It's so weird cuz in my car my phone would barely charge when hooked up to USB in console, but then soon as I lost fast charging at home it started fast charging in the car. I just don't get it
TokedUp said:
No issues with any other stuff except fast charging. The phone charges fine but just say fast charging and takes forever. It's so weird cuz in my car my phone would barely charge when hooked up to USB in console, but then soon as I lost fast charging at home it started fast charging in the car. I just don't get it
Click to expand...
Click to collapse
Well luckily normal charging and USB still works so it's not the worst. At least your battery will last a little longer now?
My advice would be install an app like accubattery
https://play.google.com/store/apps/details?id=com.digibites.accubattery
It will show current when charging.
Fast charging being displayed by Android only seems to indicate fast charging is enabled rather than actually occurring.
I find when fast charging is occurring with standard Samsung charger, but not original cable it will show approximately 2800 mA.
It did seem to be below this rate a few months ago when ambient temperatures were higher and battery temp got above 36 °C
I also bought an unbranded charger cable that has an led that illuminates bright when high current charging and dimmer when charging at lower rates.
Probably defective . I've read issues on here about fast charging no longer working and it had to be repaired by samsung.
Sent from my SM-G975U using Tapatalk
Ive had this problem with all my samsung phones since galaxy s8. I dont know why after some months the phone loses the ability to fast charge (it happened to my s8, note 8 and currently note 9)
Enviado desde mi SM-N960U mediante Tapatalk
I finally replaced the usb-c port
I had the issue that fast charging was gone and it charged very slow sometimes. I did many searches and did everything I could do. none changed anything. finally I went to Samsung and they replaced the port.
amirfathi said:
I had the issue that fast charging was gone and it charged very slow sometimes. I did many searches and did everything I could do. none changed anything. finally I went to Samsung and they replaced the port.
Click to expand...
Click to collapse
Was ur phone under warranty still?
i had this essue
https://forum.xda-developers.com/galaxy-note-9/help/fast-charging-issue-t3939268
it is not a software essue you have to repair it.
Major Tokage said:
Was ur phone under warranty still?
Click to expand...
Click to collapse
It was. Now I am a bit skeptical about this USB-C port thing. I take good care of my gears. Especially this one that cost me an arm and a leg. I want to do a survey if all the manufacturers' type-c port is prone to get damaged like this easy!
I would take your device to a Samsung Service Centre and let them take a look at it.