Phone constantly turning off - One (M7) Q&A, Help & Troubleshooting

Hi.
I have a major problem with my HTC One M7. I had been using Tesla OS for quite some time, and decided to upgrade it. All of it seemed to work fine. However, just as I declined a coming call, the screen turned black. I was able to enter hboot/fastboot screen, but when I have tried to turn it on, the OS image just flashes and it turns off again. Same is with the TWRP, a loading screen is visible for a split second, and it just goes black. Everything seems to work fine when I completely discharge it to 0% and charge it back on again. I have done a factory reset and flashed a stock ROM, but the problem persists, after some time the screen just goes black and it is the same all over again (the image of OS/TWRP comes on for a sec and then the screen goes black). The only solution so far is to charge it out (by leaving it on the white hboot screen) and then charge it again, but it is impossible to use the phone like that. Maybe someone has already overcome this problem or has any ideas on how to do it? Any help will be appreciated!

Replace battery
Hello.
I had same problem about 2 monts ago. Phone were charged about 40% and after taking photo or any other activity it's turning off and after connecting to charger it was show 0%. So I highly recomend to replace battery. I bought on ebay[dot]com from seller - eforcity about 5$.

Related

kaiser not booting - says battery empty while it isn't

Hello good people,
I've been searching the forums but i don't seem to be able to find a solution for my dead kaiser.
I'll explain the problem:
When i push the power button on my Kaiser, it start's booting the first part, displaying the "smart mobility" slogan by HTC, after a few seconds, some data appears in red, in the right lower corner of the screen, this is what is says:
R 1.27.12.11
G 22.45.88.07H
D 1.56.00.00
After displaying this for a while (about 1 min.) it goes to the Windows Mobile Splash Screen.
After displaying this for a few seconds (5 to 10 secs) it makes the "empty battery" sound and shuts down.
Can someone help me ?
*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
ttenhag said:
..snip*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
Click to expand...
Click to collapse
Will it boot with the phone plugged in to power?
Bill
Yeah, try booting with the charger on. Chances are that your battery' life is out..
Reagdrs,
Carty..
I have had the same thing and wondered if it was the battery... except that sometimes it will stay on for about 2 minutes, sometimes half an hour... but most of the time as soon as it goes to the Today screen, I get the battery dead sound and then it turns off. I am going to try to use another battery to see if that makes a difference.
it's not the battery
I've tried with the power cord on the phone, it does 2 things:
1. The same thing as i said before
2. Doesn't boot at all, it halts on the screen where the red data shows up and stays there until you take the power cord off and the battery out.
It does one of these things, randomly.
I've also tried with another battery from my friends kaiser which works perfectly.
So i guess it's not the battery, anyone another idea what it could be?
Might be something wrong with the firmware or anything? problem is, i can't flash it if it doesn't boot can i ??
any ideas ?
Today i managed to get my hands on a brand new kaiser battery, my uncle has a brand new kaiser and i borrowed his battery.
His battery was full, i put it in my kaiser and tried booting, same problem as above.
I've tried with the power cord plugged into the phone, the charging led went on, and i tried booting, same as above.
Later i've tried with the USB cable connected to the phone and the computer, still the same.
I've also tried soft&hard resetting with the new battery, no succes.
So therefore, i believe it's not a battery or a power problem, it must be firmware corrupted or something of the hardware broke ?
Does anyone has any idea how i can try to re-flash this thing ? to find out if that might be the problem ?
It's not the battery. Could be a bad flash or something. Try to reflash it. Yes, it will reflash even though it won't "boot" as you say. Try to reflash and then report back. Remove the memory card for now.
Also, what Rom and SPL are you using?
Ur going to have to force it into the bootloader to flash it, no biggie. Just hold down the power and camera buttons, and hold the soft reset button with the stylus, untill you get the tri color boot screen. Then flash away! I would flash a stock rom until u can tell weather your problem is hardware related or not. If hardware related keep the stock rom and spl, and try to warrenty return it.
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
kaalgoosy said:
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
Click to expand...
Click to collapse
Does it power off while beeing in bootloader? You doesnt have to start the device up to get into bootloader you know. Try checking if it shuts down while beeing in bootloader, if its not just reflash. Another thing, what spl and rom are you guys having this problem using?
It's alive!!!
Finally got it to bootloader mode before it dies and reflashed and it seems to be running just fine now. Using spl ver.1 with schaps 4.30 wm 6 (although users running the stock rom had the same experience). Got the "smart chip not provisioned mm 2" message most likely from at&t killing my sim card from a reorder as they did when I Returned the Iphone which is a rediculous policy(policing); having to constantly contact at&t to update to a new sim. Still, it makes me wonder what caused this defunct in the first place, and if it'll happen again tomorrow or the next day. Reflashing and reinstalling cabs is a Real *****, especially for a pda where people use their device for business and gather a collection of missed calls and lost connections when the Os decides to randomly crash. As much as I dig htc's devices, it's kinda strange how HTC, with such a huge marketshare with pda's, is so quiet about updates or firmware fixes. Anyways, long live the only source for htc fixes, XDA!!
Mine is still completely in the state in which i got it.
Just the stock HTC Firmware, rom's and loaders
Okay, a little update.
How the hell can i flash this thing if it keeps on bugging me with the "Wrong vender ID" message when i try to flash it ?
I know, install HardSPL ... but how can i ? without a possibility to connect ActiveSync?, you'll have to start the device for that and run activesync, but i can't because it won't even boot.
Is there any other way of getting this device to allow me to flash without needing to boot it up fully.
I have no problems getting in to the Tri-Color bootloader, but no further.
When updating it gets to 1%, then my PC gives the message: "Wrong vender ID, please use your own device's update utility" and the phone stays at 1% till i rip out the battery.
ok guys I have the same problem with two of my kaiser's
I can power them up but in aproximately 1 minut goes off, no matter if the charger is plugged or not, it doesn't make a difference
I can put the phone in tri-color screen and stays there with no problem
and I can flash them with no problem because they are olipro already
but after flash them with anything still the same problem ???
so if anybody has a clue or maybe a rom to fix this would be great
thanks
best regards
linterna
One more thing. I have the same problem but mine when starts flashes Blue LED when was good hasn't. I Started few times and it works for 2-3 weeks and again. Best to do is to not use camera. Every time it happends i ise my camera and battery was middle-low. I think its some problem with camera. Many times it don't want to start up or saids that there is no memory for saving photo. Maybe i should flash rom from wersion without cameras.
im having the same problem, has anyone solved this?
Yeah solve . HTC as a kids toy .
Buy Nokia! Or SonyEricsson.
I won't buy smartphone ever again.
Does not boot to the OS
I have the similar problem...... My kaiser is dead not even booting with battery only (not plugged to the PC or external charger).
However when I plugged it to the power source it boots up and continue to the OS and boom (shuts off) in split of second.
I tried different flash and it propelry boots and got windows up and running when plugged to the PC with the old ATT test ROM which I got from the xda threads.
But with the latest roms it wont boot to the windows , it dies before that.
Anyone having idea what could resolve this.
any update on this? i am having the same problem. i tried a hard reset already with no success it goes to the splash screen and says "the device is clearing the storage. please wait" then pings and turns off
r 1.65.21.18
g 25.88.40.05h
d 3.57.00.00
my phone is completely stock and has never been unlocked or messed with. found an updated at&t rom, i ran it and none of the numbers change in the bootup, then goes to the splash screen and says again "the device is clearinng the storage. please wait" and then pings and turns off.
also i have been searching for the oilpro or jockeyw hard spl files on google and on here but have found nothing, the search function doesnt seem to be able to find much.
any help would be appreciative, thanks in advance
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Zerxer said:
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Click to expand...
Click to collapse
I've just started having the same problem as you. Very annoying. Mine phone is a year and a half old now, so i'm assuming the battery is coming to an end.
Charge battery, will last a while, but goes down to around 80-70% and then it says plug power in blah blah blah and dies. Then when you charge it, it stays on one or 2 bars for a bit and then jumps to 100% fully charged.
Saw a procedure to "reset" the battery. Supposedly have to take the battery out for a bit then plug in and charge fully over night with the phone OFF. None of this seemed to work for me... I'm due for an upgrade in January, so is it really worth paying for a new battery... hmmm

blank/black screen after boot - frozen? gulp. . help

Howdy,
So I flashed my phone to cm4.2 last weekend and everything has been quite dandy. But I now I have a problem, and I kind of doubt its from the cmod because that was a week ago and this problem happened yesterday...
Yesterday I was talking on the phone until the battery died. Then I rushed to my charger and plugged it in. I tried to turn it back on but it would not. It goes to the G1 screen then to the CM boot animation screen then the screen turns BLACK! IT will not stop doing this. I have to keep pulling out the battery. Last night I even pulled out the SIM and battery for a few minutes. Then put them back and tried again. Same result. I charged it fully last night (while off) thinking that might help. This morning after the LED light was green I tried again to reboot the phone.. Also sometimes the phone will do this reboot sequence after I plug the charger in, but it still goes to the blank/black screen... awww..
I am really hoping I do not have to wipe the phone and start over again with my apps and stuff because I have not really found a great free backuper and have not backed up within the last few days. I can use home+end call button to get to the bootloader (right name?) screen. However I am REALLY hoping I do not have to wipe.
Any solutions? I tried searching but could not find an answer..
THANKS!! This is basically terrible timing too because I leave on vacation tomorrow morning and will be needing my phone.

Strange problem Charger/software

hello, I have a problem with my phone, started about a week ago.
I'm not sure if it's a hardware or software problem.
the phone was charging (with official HTC wall charger) with the screen off, when suddenly lights up the screen and start the application "CAR". When full load, I disconnected the charger and used it normally. few hours after a notice appeared that could not load the phone. also several times when the screen is off, the display turns on by itself without touching anything.
also sometimes when I wanted to charge the phone, the red LED is not lit and the system marked as that is charging, but if you restarted the phone, it worked.
sometimes appears Charger notice being disconnected from the charger.
I tried cleaning the micro usb input with a brush, but no change.
Another odd thing I noticed, on the main screen if I turn the phone 180 degrees, the screen turns on, even if I turn off the rotating screen.
it's like this on a dock mode or something.
Yesterday I did a full wipe and it was not any of this, but after loading it returned to it.
Someone happened something similar? which may be the problem?
I have HTC one developer edition, using the ARHD ROM 12.2 with the latest firmware.
Sorry for my English, google translator helped me: P
THANKS

[Q] what exactly is going on? phone not turning on

Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Wire tap said:
Hello everyone,
So I am new to XDA forums and I have a few questions about the HTC Vivid. I just recently purchased a phone for cheap just to practice doing how to root and do certain task on phones. When I purchased the phone I knew that the phone was not working properly. When I tried to turn on the phone nothing happen but I saw that the screen did light up in a black screen. I took the battery out and checked the battery and the connection to the battery on the phone everything seems fined. When I put the battery back in and tried to turn it on nothing happened. Think it might just be a dead battery I charged it all night. While changing I noticed the phone led light was not constant it kept blinking and a screen showed up real quick and it looked like it booted into recovery real quick and shut off. It kept doing this by itself for a while. (Cycling) Then it finally booted into the white boot screen with the HTC Logo. I thought the phone was finally going to work but nothing happened it continued the cycling process again for a while. Thinking there was a possibility of fixing the phone I connected it with my PC and using both Windows and Linux. When I connected it with Linux (Ubuntu) nothing seems to happen. When I connected it with Windows it does the same thing as if i charged it. The orange led light blinks a couple times and then becomes solid for a bit and blinks again life it was Morse code. This time I see a black screen lighting up more and boots fewer times booting into recovery. I think it booting into recovery because I remember the CWM. Through all this process while connected with my computer I see that it is attempting to connect with my computer but then shut off. After approximately 8-10 minutes of cycling i get the white screen with the HTC logo again and then the cycle happens again.
My question is what is the problem with the phone? A few things that pop into my mind is probably just the battery is fried, the microusb is bad, or something went wrong during the process of flashing something onto the phone. I was very detailed about the problem and what I noticed because like I said I purchased this phone only to learn how to root and do other various things on a phone. Is the phone salvageable? I will post a video later if my detailed description didn't make sense or you just have to see it happening.
Click to expand...
Click to collapse
OK, first thing to do is to charge the battery in an external charger. That is the *only* way to eliminate the battery as a problem. If the phone wont boot with a fully charged battery, see if it will boot into recovery mode. If you can't do that, it is quite possibly dead.

[Q] Battery not charging. Stuck on Battery logo loop

So, here's what happened.
I have a N7000 and it's charger port stopped working a semester ago. So I bought a new one and replaced it. Everything went back to normal.
Now yesterday I was using my phone and it discharged (It discharges even while charging and browsing the internet for example), but I was talking with someone and I had to get back ASAP and conclude the conversation. So I took a older battery that's stuffed and pluged it in and finished what I was doing.
The thing is, now that I connect the newer battery (3 months old, original), I get stuck on a battery logo loop. The battery icon shows up with the circle that rotates in the middle, then the screen gets brighter, flickers a little (My phone always flicker at 25%~ battery) and goes black. Then it starts again and again in a loop.
The stuffed battery still works and is charging fine, with that said, I'm sure I don't have any problems with the charging port/cables/chargers.
I believe this has happened once before but I can't remember the procedure to fix it. Does anyone?
Thank you!
Aqualunguer said:
So, here's what happened.
I have a N7000 and it's charger port stopped working a semester ago. So I bought a new one and replaced it. Everything went back to normal.
Now yesterday I was using my phone and it discharged (It discharges even while charging and browsing the internet for example), but I was talking with someone and I had to get back ASAP and conclude the conversation. So I took a older battery that's stuffed and pluged it in and finished what I was doing.
The thing is, now that I connect the newer battery (3 months old, original), I get stuck on a battery logo loop. The battery icon shows up with the circle that rotates in the middle, then the screen gets brighter, flickers a little (My phone always flicker at 25%~ battery) and goes black. Then it starts again and again in a loop.
The stuffed battery still works and is charging fine, with that said, I'm sure I don't have any problems with the charging port/cables/chargers.
I believe this has happened once before but I can't remember the procedure to fix it. Does anyone?
Thank you!
Click to expand...
Click to collapse
It almost sounds from what your describing like the charger block (not the cable itself) is not sending enough power down the cable, I would try either a different block or even a 2 amp charger block just to make sure.

Categories

Resources