Hi,
I've recently got a Huawei P20 Pro and it's not receiving any ring notifications when someone rings my ring.com doorbell..
I've had a few instances where the notification has come through as it should, but literally 99% of the time i don't receive any notifications at all.
I've ran through all the steps outlined in their guide (How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices - i can't link the URL as i'm a new member here) but none of it has made any difference.
I have checked all permissions, notification settings, disabled them, re-enabled them, cleared cache, cleared data, deleted the app, re-installed, set the "App Launch" options to allow to run in the background - all to no avail.
Got another phone (Samsung S7 Edge) set-up to receive the same notifications from the same doorbell - and that's receiving all of them absolutely fine.
My P20 Pro is running EMUI 8.1.0 and Android version 8.1.0.
I've raised a support ticket with Ring.com, but thought i'd also post here - as it seems likely this may be a P20-specific issue..
I have the same problem with Logitech Circle 2 security camera. I'm not getting every notification, but on my HTC U11 it works fine. I think it's some aggressive RAM management or Doze. I've just setteled with the reason beeing early firmware and that Huawei will fix it. A bit of a hassle, but I have never bought a phone at launch and not experienced any bygd yet. No matter if it was HTC, Samsung, Huawei, Sony and so forth.
The ram management is ridiculously aggressive. I have several apps that don't function correctly, despite removing them them from the app launch settings.
Some of them are really annoying, but I have an issue with Outlook on an office365 account not notifying me about really important work stuff.
Go to battery settings, app launch, and set it to manage manually with all the options enabled. You will probably need to do that for a few apps.
pzq071 said:
Hi,
I've recently got a Huawei P20 Pro and it's not receiving any ring notifications when someone rings my ring.com doorbell..
I've had a few instances where the notification has come through as it should, but literally 99% of the time i don't receive any notifications at all.
I've ran through all the steps outlined in their guide (How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices - i can't link the URL as i'm a new member here) but none of it has made any difference.
I have checked all permissions, notification settings, disabled them, re-enabled them, cleared cache, cleared data, deleted the app, re-installed, set the "App Launch" options to allow to run in the background - all to no avail.
Got another phone (Samsung S7 Edge) set-up to receive the same notifications from the same doorbell - and that's receiving all of them absolutely fine.
My P20 Pro is running EMUI 8.1.0 and Android version 8.1.0.
I've raised a support ticket with Ring.com, but thought i'd also post here - as it seems likely this may be a P20-specific issue..
Click to expand...
Click to collapse
Have you disabled the 'Manage automatically' battery option?
Thanks guys.
It looks like it was the App Launch settings. I resolved the issue by performing the following steps;
1) Deleted ring.com app cache
2) Deleted ring.com data
3) Uninstalled ring.com app
4) Re-installed ring.com app
5) Amended the following App Launch battery settings; Settings > Apps & notifications > Apps > Ring > Battery > App Launch > Switched off Manage Automatically and enabled all 3 manual options; Auto-launch, Secondary launch and Run in background
i had the same problem and this worked
I talk to ring support and the are telling me that the app its not fully compatible with android 9.0
I recibe notifications if the app its open. But if the app its fully closed I don't recibe any notifications.
I already try the above solution but no luck.
I have the mate 2o X.
Any one have a work around?
Yes, I tried to the above fix too but it's still doing the same for me. If I open the app up it works for about 2 hours and then just stops working. I've even tried LOCKING the app window so it can't be closed and that won't work either. I had a OnePlus 5T previously and it worked perfectly on that, then i got this phone and it stopped working. My wife's app on her OnePlus 3T works fine. I'm getting really annoyed with it now as it's bloody pointless me having it.
I have a Mate 8, ring app notification would stop coming through not long after setting up the app but nest doorbell app works perfectly, same battery management setting on both apps.
Once battery management has been set, go to apps, apps, click 3 dots top right, special access, battery optimisation, where you see "not allowed" top left, set to "all apps" , now set the apps needed to "not allowed".
tested on huawei mate 20x emui 9.1
Related
I've got lastpass installed and have chosen to use the accessibility option as I want it to fill the forms in chrome, however the option in accessibility keeps disabling on it's own.
Anyone know a solution?
Wish I did, having the same issue. Seems to only occur after a restart though. I normally switch it off at night and let the alarm switch it back on in the morning.
I changed the app launch settings to manual in the battery menu to fix this
Sent from my CLT-L09 using Tapatalk
I changed the setting in the battery menu to "manual" but it still keeps disabling several times a day. Does anyone know is there's a fix?
I have a Mate 10 Pro and I have usually been getting this issue after a Huawei software update.
Old thread I know, but the only solution that has always worked for me is the following.
1. Uninstall Lastpass
2. Restart your phone
3. Install Lastpass and enable all the functions you like, including draw over other apps, fill helper bubble etc.
The options at least for me stay enabled until the next update. Without doing the above steps, they will just get auto-disabled after a few seconds.
Since a few weeks ago I noticed that my Huawei P10 is aggressively killing any apps that use the GPS after locking the screen.
My EMUI & Android versions are both 8.0.0.
The apps I tried:
- OsmAnd - which I use to trace my walks and improve OSM with the data
- Komoot - which is an app to track your hikes and add photos, etc
- Graticule - which lets you share your location in realtime
What I tried:
1. Bringing up the task manager, locking the lock above the app.
2. Settings -> Battery -> Launch
* 'Manage all automatically' unchecked
* <App Name> unchecked then check all options on 'Manage manually' screen (Auto-launch, Secondary launch and Run in background)
3. Settings -> Apps & notifications -> Apps -> Settings (cog at the bottom of the screen) -> Special access -> Ignore battery optimisation
* Added the apps to the 'Allowed' list
Regardless of the three things above after locking the screen in 5 to 10 minutes the app is killed. I think this is a bug in Huawei's implementation but their support is impossible to contact. I tried repeatedly and received no answer.
This is very frustrating because it used to work until a short time ago. I'm thinking about a factory reset and if that doesn't solve the issue I will be selling the phone because unfortunately this is a deal breaker for me.
Anyone experiencing the same problems? Any solutions? Suggestions?
Also tried formatting the cache partition, didn't help. If I'll have time during the weekend I'll do a factory reset.
I had the same problem with Strava, on an older version.
adb shell pm disable-user com.huawei.powergenie
If you want it back: adb shell pm enable com.huawei.powergenie
Powergenie is to limit battery usage, and it's too aggressive to kill app services.
Thank you for the response.
I did a hard reset and deactivated powergenie as instructed above and the problem still persists.
I can't describe how disappointed I am. I will be putting up the phone for sale.
What I don't understand is: am I the only one having the problem? I don't see other people complaining or they complained about older versions whereas for me it was the other way around. It worked fine until a few months ago and now it doesn't.
I am having this problem with Honor 7x and Runtastic Pro
Battery--settings icon--keep mobile data on?
---------- Post added at 02:54 PM ---------- Previous post was at 02:39 PM ----------
Phone manager--settings--turn off smart tune-up?
Did someone already solve this problem.
Hi,
I have the same gps recording problems om my Huawei P10Plus. On 8.0.0 android.
Did someone already found a solution. Huawei support can't offer smart ideas.
Pieterdv said:
Hi,
I have the same gps recording problems om my Huawei P10Plus. On 8.0.0 android.
Did someone already found a solution. Huawei support can't offer smart ideas.
Click to expand...
Click to collapse
Hey, had this problem with running app runtastic, so when device promted, I switched in app settings to manual and allowed background running.
After that app was running fine.
I have the same problem with latest release.
Afaik there is no way to prevent huawei from doing this by simply factory reseting. It is not depending on a temporaly bug obviously it is a feature.
I think this was the same problem while VLC blacklisted Huawei devices in the google play store from compatible devices.
Some months ago they said they will make a deal with Huawei... No news about this until today.
And komoot has a topic in their development forum about but still open since many months.
http://support.komoot.de/forums/164264-ideen/suggestions/14366967Sobald es
And GPS apps are not the only ones. I've tried some apps to play local music from the phone on google chromecast. Mostly they stop playing after one music track. I think this is also regarding to the huawei problem with safing energy to aggressively.
Last but not least there are apps that don't have any problems with it. For example Google Maps, Huawei Apps, Whatsapp any much more. So there seem to be a whitelist to the powerengine.
strange.. i have no issue with strava, endomondo, google maps, soundcloud, spotify, google music ...thats the one i tested.
I use endomondo, google maps, soundlcoud and spotify almost everyday without any issues.
Maybe its just that i use the whitelisted apps.
I am on stock B379 C432 firmware.
Solution
We had the same issue in our app. The solution in our app was to change the setting in Settings
Settings->Apps & notifications->Apps-><your app>->Battery
Set App launch to 'Manage manually'
Auto-launch - activated
Secondary launch - activated
Run in background - activated
kitsched said:
Since a few weeks ago I noticed that my Huawei P10 is aggressively killing any apps that use the GPS after locking the screen.
My EMUI & Android versions are both 8.0.0.
The apps I tried:
- OsmAnd - which I use to trace my walks and improve OSM with the data
- Komoot - which is an app to track your hikes and add photos, etc
- Graticule - which lets you share your location in realtime
What I tried:
1. Bringing up the task manager, locking the lock above the app.
2. Settings -> Battery -> Launch
* 'Manage all automatically' unchecked
* <App Name> unchecked then check all options on 'Manage manually' screen (Auto-launch, Secondary launch and Run in background)
3. Settings -> Apps & notifications -> Apps -> Settings (cog at the bottom of the screen) -> Special access -> Ignore battery optimisation
* Added the apps to the 'Allowed' list
Regardless of the three things above after locking the screen in 5 to 10 minutes the app is killed. I think this is a bug in Huawei's implementation but their support is impossible to contact. I tried repeatedly and received no answer.
This is very frustrating because it used to work until a short time ago. I'm thinking about a factory reset and if that doesn't solve the issue I will be selling the phone because unfortunately this is a deal breaker for me.
Anyone experiencing the same problems? Any solutions? Suggestions?
Click to expand...
Click to collapse
Goto Phone Manager touch power saving->Optimize.Phone Manager will rapidly identify apps or features that are rapidly drainning the battery.Touch the Optimize button net to each or feartures to disable it and start saving power.You can touch Recover to re-enable the app or feature.When you remove an app from the protected apps list,your phone will close the app automatically when you turn off the screen to save batterry.
Has this been fixed?
This was always the big issue with my P10 in that Apps that I wanted to always run kept being killed until I found this article https://dontkillmyapp.com/huawei?app=Tasker which refered to https://forum.xda-developers.com/mate-20-pro/themes/remove-powergenie-to-allow-background-t3890409
after removing powergenie with adb shell pm uninstall --user 0 com.huawei.powergenie I have had no more issues with applications being killed.
Hi,
For some time I have not been able to make some third party apps work in AA. Specifically I am talking about Audible , Podcast Addict and Smart Audiobook Player. They appear correctly in the list when I connect my phone (Redmi 3s on MIUI 10) to my Audi A4 Avant but I constantly get the message "....doesn't seem to be working at the moment". If I start the app before connecting the phone to the car, then it works. I have even factory reset the phone, no root, no modded apps installed, still no joy. I have read that third party apps are not featured in the latest edition of AA but I understand that they should not be listed at all (which is not what I am getting).
Any thoughts would be much appreciated. Thanks!
P.s. Update: I get the same error with AnyAutoAudio
I found this same issue on my Pocophone F1 (also running MIUI)
To fix.....
Enable Developer Options on MIUI 8 & MIUI 9:
Step 1: Open Settings app on your Mi device.
Step 2: Scroll down and tap on About Phone.
Step 3: Tap on MIUI version for about 7-10 times.
Step 4: You should see a message saying “You are now a developer”. That's it now Developer Options are enabled on your device.
Now go into developer options scroll to the bottom and disable "MIUI Optimizations"
you'll probably now need to re-enable some application permissions next time you open them but this should cure your XXX not working issues.
If you still have the issues with some AA apps try disabling any battery saving options on those apps to stop Android closing them in background
at first when reading the title i thought u have issues opening p0rnhub or something...
I got a p30 pro as a gift in China and coming from a Pixel 2XL, this software is incredibly frustrating.
My 3 main annoyances are:
1. Google Pay doesn't seem to work. Everytime I try to setup my card, an error message says "Can't complete setup for contactless payment. To resolve this, you'll need to contact...." This is so annoying, why bother allowing the app to be installed in the first place? In Settings, you can even choose Google Pay as a default payment app.
2. Notifications do not persist on lockscreen. E.g. when using Spotify, the playback controls show up initially on lockscreen, but disappears shortly after. Once a new song starts playing, the controls show up again. Same goes for all kinds of notifications like email, messages, etc. They do show up after unlocking the phone, but even if I don't dismiss them, I can't see them on the lockscreen. I've turned on the Show on lockscreen option in all the affected apps, but no dice. I disabled face unlock and that doesn't help neither
3. Google assistant. In settings, the Access with Voice Match toggle is greyed out, so there's no way to trigger assistant unless by opening the Google or Google assistant app.
Searching these forums has been pointless, no one seems to know how to fix these issues. Now Huawei doesn't even allow unlock bootloader and root anymore....
Has anyone found any workaround?
Thanks and have an awesome weekend
Hi there,
Gmail, WhatsApp, Telegram Skype, Google voice and more won't sync automatically and I'm not getting notification until open the apps manually
Motorola X30 Pro RETCN original firmware
My friend look for device shield in your device and there you have some options to enable background services that's an app, pretty sure that is causing your issues.
Vullnet13 said:
My friend look for device shield in your device and there you have some options to enable background services that's an app, pretty sure that is causing your issues.
Click to expand...
Click to collapse
yes, its device shield stops everything, after allowing for WhatsApp it's working fine
but Gmail, and Telegram do not update until opening and of course some other apps
some apps work fine when allow to run in the background in the device shield and some of them not working
You need to enable and auto restart there as well
I did it too, not working
I'm going a reset factory with LMSAA
also something weird is happening
Sometimes personalize app 0kb data and force close until I do restart phone several times
I found the problem for anyone who has the issue like me
first: Device Shield background running app should be ok
second: The device Shield Auto start app should be on
third: Automatic Battery saver turn on 1 AM - 6 AM, turn off this option, when battery saver is on force close all apps, after the battery saver duration is over apps doesn't sync automatically until opening them by your self
so the problem solved
AHMN48 said:
Hi there,
Gmail, WhatsApp, Telegram Skype, Google voice and more won't sync automatically and I'm not getting notification until open the apps manually
Motorola X30 Pro RETCN original firmware
Click to expand...
Click to collapse
NO issue for me.
1. Autostart apps from DeviceShield
2. "Allow running in background" for those apps in DeviceShield
3. From the app tray/drawer, press and hold an app (ex. Telegram) and tap on App Info.
Tap Battery and choose "Unrestricted".