So this randomly started happening the other day, whenever I try and open my camera through any method, double tap power, use the app, from the lockscreen etc... it loads than says "Warning: Camera Failed" and there' an OK button that exit's the app. I've tried everything I've found online, factory reset twice, wiped cache partition, and safe mode. It also doesn't work with other camera apps. Another thing I've noticed is that the flashlight is highlighted with a light blue in quick settings but you can't turn it off or on, same with NFC. I didn't drop it or anything, I also bought it used and when I got on Samsung support the person said that they couldn't find the IMEI in their system so it's probably not available for service. Any suggestions? The only idea that I have left is that one of the third party camera apps that I downloaded said something about the camera being in use by another application, any possibility this is actually correct and I can find out what's using it? Other than that I really have no ideas
Did you dropped your phone? There's a possibility that the camera cable got disconnected form the mainboard
try the camera without your sd card. I had same issue on s7, caused by faulty sd card
Vialeb said:
Did you dropped your phone? There's a possibility that the camera cable got disconnected form the mainboard
Click to expand...
Click to collapse
I didn't drop it but I'm thinking this might be the case somehow as much as I don't want to admit it. Samsung support (however useless they were) were pretty adamant that it was a software issue.
This is becoming a widespread issue:
https://us.community.samsung.com/t5...lfie-camera-on-Note-8-not-working/td-p/208206
This may have been caused by the CRHA update that added AR Emoji and Super Slow-mo:
https://www.gsmarena.com/samsung_ga...super_slowmotion_and_ar_emojis-news-33243.php
1.*#34971539# Do you get a menu? and is the phone to cam FW Write greyed out?
2.*#0*# Mega cam test works fine?
This issue is so strange, I have note 8 with same problem when phone is on full Stock Rom even *#0*# cam test fails reads 0 cam. However when I installed Combination Rom (Factory Binary) The camera/flash works fine in the *#0*# and even in more extensive testing menus(Its stock in combination ROM or you can use Info phone Sam app), But I don't know how to flash FW for cameras , since the options are greyed out , I believe I have to place camera FW files (get them from system image?) in a certain folder in root directory(using root explorer) then initiating *#34971539# to enable Phone ---> Cam write, anyone who had this done successfully or experimenting too, your input is appreciated.
Note: When I flash stock rom back, the same problem occurs.
Related
I am having a problem with my wife's, Atrix HD. This just started out of no where with no changes or updates in phone/. When I open the camera app i just get a black screen with the controls but no camera image, the controls respond (change colors when pressed) but don't do anything and I never get a camera picture. after a while I usually get a camera is unable to initialize error. I have searched and either no one provides a solution that I haven't tried or theirs messed up after flashing a custom ROM which I haven't done. I have tried all the factory resets, clearing cache, clearing data in application management for camera and gallery and none of it helped as other have recommended. Out of frustration I rooted her phone so I could experiment with uninstalling the camera (and gallery) and installing other versions of camera (and gallery) from other phones/aosp/android versions ext. and then re-installing the stock ones all to no avail. I know that the all the cameras were working just a week ago and that the front facing camera was working in oovoo even after she started having trouble with the rear camera, but I cant get either of them to pull up now. Does anyone know of a solution to this problem? I am leaning towards either a hardware issue or maybe the camera firmware was corrupted somehow and if this were the case does anyone know how to remedy it?
Let me know if you need any more info.
Thanks,
Madness
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Someone help!
Hey guys,
Recently I had opened up my phone to replace a cracked screen. The screen and all other functions work properly but the rear camera seems to be giving an error message, stating, "camera not available".
I tried resetting the phone but this problem did not get solved. The front camera used to work before the reset but now even that is gone.
I even downloaded a third party app but back camera still not working( front camera is available in third party app.
What could have gone wrong. Could this have screwed up the software, if so what should I do to repair it?
Or have I possibly not connected the camera properly? Or have I totally damaged it some how?
Please help
SavioGratus said:
Hey guys,
Recently I had opened up my phone to replace a cracked screen. The screen and all other functions work properly but the rear camera seems to be giving an error message, stating, "camera not available".
I tried resetting the phone but this problem did not get solved. The front camera used to work before the reset but now even that is gone.
I even downloaded a third party app but back camera still not working( front camera is available in third party app.
What could have gone wrong. Could this have screwed up the software, if so what should I do to repair it?
Or have I possibly not connected the camera properly? Or have I totally damaged it some how?
Please help
Click to expand...
Click to collapse
Hi mate,
it could be a problem either with the hardware or with software. "camera not available" sounds like you didn´t connect the camera properly and the software could not find it.
Check it, if the camera is really connected.
Otherwise I personally think, it was not the best idea to reset the phone - a normal reboot should be enough.
As you tried a third party app, and the front camera worked, it must be a software problem. What I would do:
1) Check the connection of the camera, if it´s ok. -
2) Reflash the system and reboot it normally.
Good luck! :fingers-crossed:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
I have this problem with two different phones...... On one I managed to repair is temporarily through a panicked series of resets etc. The other I had to RMA.
spikeroche said:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
Click to expand...
Click to collapse
I had this problem with my Nexus 5. rear camera would stop working. One thing to try is boot to safe mode and see if it works. Safe mode disables any 3rd party apps that can cause the camera to crash. If it works, it could be an app. For me, sometimes in safe mode it wouldnt work either. I contacted Google, went through a few steps and they sent me out a replacement device.
the exact thing happens to me too
spikeroche said:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
Click to expand...
Click to collapse
I'm facing the same problem, someone please help us
jamalm said:
I'm facing the same problem, someone please help us
Click to expand...
Click to collapse
The answer is in this thread. You have to get it returned.
Ok, the rear camera doesn't open. I can't switch to it in the camera app or snapchat etc. Flash doesn't work either, and if I do the "V" gesture for flash when the phone is locked, it restarts. I have:
* Cleared cache/data
* Disabled and re-enabled the app.
* Dirty flashed OOS 4.1.7 multiple times and have also flashed Franko's Kernel which I normally use (currently running stock kernel though).
* Google camera app multiple times. (had this before too, then I deleted it after this camera problem arose)
Not sure if relevant but TWRP has been giving me some error I haven't been able to fix for some time, and can't delete the file that it says it can't open (through twrp itself or cmd+adb) . Relevant SS attached.
Thanks.
You may want to try to flash the phone using the unbrick tutorial. Make sure you have a backup of internal memory
Hmm, I haven't tried that. I just did a clean install with no success. I deleted everything except USB OTG from TWRP. This has become much harder to fix than it should be . I didn't even do anything to set it off, I was in snapchat and took a pic and then it stopped and the rear camera/flash haven't worked since.
Just to update, I just tried a clean install of NLOS Lineage OS and the rear camera/flash still didn't work. Also, if I try to take any type of video with front camera the phone says "Low memory, adjust the picture resolution or delete some files" even though there's only 3.3 GB of space used.
Also, after a clean flash and wipe of everything the error reported by TWRP no longer exists. So that wasn't what was causing the problem.
Just used the unbrick tutorial. It worked perfectly however the problem still persists and remains unchanged. Anyone have any other ideas?
After some deep diving through forums I decided to use the phone's inbuilt hardware tests, in particular *#808#, as the camera test given by dialing *#*#34971539#*#* doesn't work. Firstly, the flash works through the hardware test (although quick settings still doesn't). The "foolproof camera test" gives BackCamera PASS and FrontCamera Fail. This makes sense as when I go to the individual tests the "backcamera" shows the front camera image, while the "frontcamera" just says "cannot open camera". The PDAF/Cam_EEPROM info test says "FAIL Qualcomm", which I believe is the camera firmware not working. The storage test says "sdcard is unavailable" which I assume is why the camera isn't allowing me to record any video through the selfie camera and says "Low memory".
In summary, how do I fix the camera firmware problem and the sd card error?
RMA your phone, hardware fault.
Ok Thanks.
So there is no way to update/fix the firmware problem?
luusid said:
Ok Thanks.
So there is no way to update/fix the firmware problem?
Click to expand...
Click to collapse
No.
P.S. "Thanks" button is for thanking, by the way. Use it in the future on this forum, whenever somebody helps you.
Im having the same problem on my one plus 3...did u find any solutions??? if yes plz lemme know.
I haven't found a solution.i replaced both The front and back camera and even played with old/new cameras in different configuration (old front + new back / new front+old back / no front + new or old back and so on) varying the result from "Back camera pass/Front camera fail to both Fail ) .the funny thing Is that if you just remove back camera and do the diagnostic menu *#808# > foolproof camera test it still says back camera pass
I have the same problem... And my camera before of this beta worked awesome... Beta 24 **** our phones...
Experiencing the same problem with the front (away) facing camera and the flashlight.
Same Problem for me since the latest official Beta. Ich tried resetting and reflashing the Phone with the last official stable rom. Did not help.
I think I solved this. I let the phone cool down then i powered it off. I let it cool down a bit again and then booted it back up. The camera and FL work.
It seems that this happends when the phone gets heated, at least in my case.
I have the same problem, camera was working fine yesterday. Foolproof camera test shows front camera fail. But the front camera works
Hey, I've searched a fair bit for this so apologies if I've missed a thread with the solution! My camera doesn't focus when using the colour camera, the monochrome works perfectly fine and if I clear data and cache, then restart my phone my focus works fine, then just stops working after a while, I think possibly when I open snap chat? Not done enough testing to see if it is down to that - so to me that tells me I am dealing with a software issue. Does anyone who has dealt with this before know of a fix? Cheers!
After further resting I have found this to 100% be a software issue that is triggered by nothing, at times my focus component will return and work fine, and then break in some app using the camera, such as Facebook messenger, snapchat, Instagram, 3rd party camera apps etc, unfortunately after looking it turns out there is several files for the camera, I have yet to have a look into them to see if there is a memory leak being caused somewhere whenever the focus component is activated (that is what I think Is happening as the camera app can use up a lot of RAM, more so than would be required in my opinion) does anyone know if this issue is present in future updates?
MutatedVirus said:
After further resting I have found this to 100% be a software issue that is triggered by nothing, at times my focus component will return and work fine, and then break in some app using the camera, such as ...
I have the same issue since June '17. The only answer I got from Huawei support was "please reset it to the factory settings." I waited to do this all this time, because it seems it goes near bricking !! They say "If the OS is Android 5.1 (or later) installed on your device already, you can not access the device after the reset procedure (factory state-recycling)."
I do not have Facebook messenger, snapchat or Instagram, only 3rd party camera apps ...
"if I clear data and cache": I found an instruction to clear the cache (turn off, the hold Vol Down + Power switch), but it does not work, it only starts in protected mode (known from Windows, the mode in which you can get done nothing really)
Did you get a solution in the meantime ?
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