Doubt about get the phone under water - Samsung Galaxy Note 8 Questions and Answers

This is the first time since 5 months that I trythe ip68 certificate just putting the phone under water in the handwash to wash the entire phone.
How much time do I need to wait to disappear the notification of USB port wet? It seems that the phone is getting hot. Also I use handsoap for wash it. Hope that not be a big deal...
There is something that I can do to get normal again?

Just wait, I accidentally splashed mine, the moisture notification disappeared after some 4 hours, it depends on ambient conditions, where I live it is 100% humid 24 hours, as I live 200 meters away from the beach..

winol said:
Just wait, I accidentally splashed mine, the moisture notification disappeared after some 4 hours, it depends on ambient conditions, where I live it is 100% humid 24 hours, as I live 200 meters away from the beach..
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The notification has gone but the phone is getting warm and it feels dampy.
I knoknows that depends of aambient conditions but I feel it different...
Thanks for your comment
Regards

Conito11 said:
This is the first time since 5 months that I trythe ip68 certificate just putting the phone under water in the handwash to wash the entire phone.
How much time do I need to wait to disappear the notification of USB port wet? It seems that the phone is getting hot. Also I use handsoap for wash it. Hope that not be a big deal...
There is something that I can do to get normal again?
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Click to collapse
I would try putting your phone in a bag of rice overnight to draw any water out that may have been forced in from the pressure of the running water. Never use soap on your phone or place it under running water. The soap lubricates the water and allows it to be more easily forced where it wasn't intended to go. I just use a microfiber cloth with lens cleaning solution sprayed on the cloth. Even doing this causes the moisture detected warning for a few.

Buy some anti-bacterial wipes to clean your phone with. There is absolutely no need to wash it with soap and water.

Conito11 said:
This is the first time since 5 months that I trythe ip68 certificate just putting the phone under water in the handwash to wash the entire phone.
How much time do I need to wait to disappear the notification of USB port wet? It seems that the phone is getting hot. Also I use handsoap for wash it. Hope that not be a big deal...
There is something that I can do to get normal again?
Click to expand...
Click to collapse
Why on earth royals tu nerd soap to clean a phone? The i68 rating is about water resistance of under water. At 1 mtr for 30 minutes.. My figures may be wrong as they change from ip67 to ip68 but the point here is that you're not supposed yo it it under a tap!
He depth and time of water resistance is defined in these certifications because it is about pressure and time.. Eg The phone can hold up to the pressure at 1 mtr of hat ever depth has been mentioned in the rating for a maximum of the time given in the rating.
If it is 5 mtr 15 minutes, then it will not be damaged by water if it's 5 mrt see for 15 minutes max.. As time increases the pressure on the seals can and probably will get water into The phone.
Remember it is water resistant not waterproof! With a tap The after comes out with pressure and that could cause one of the seals to fail.
Also, soapy water is better at conducting electricity, it could have shorted out the phone and you would have a spotless but dead note 8.
Water resistant does not mean water proof and it certainly does not mean dunking the phone in water all the time. It is a safety measure which helps if you accidentally get it wet or drop it in a puddle.
The guys testing phones on YouTube are different as they try to push the limits but do not recommend it for others to follow or repeat Their tests
This us long but I see a lot of people are unaware and say their phone is waterproof.. I recently met a guy at a cellphone shop that is run by my friend.. The guy had an IPhone 7 or 7s or 7s+ if there's one.
He got it wet accidentally, spilled water on it and it died.. I asked him whether he went to apple he said he did and they want Rs. 35000 which is $500 to replace it.
I told him that it is supposed to be ip67 or ip68 so they should cover it under warranty.. But they never offered him this solution..
Don't you think it is wrong that they claim water resistance and it dies because of a splash and they do not cover it?
Hope this helps..

centaur31 said:
Why on earth royals tu nerd soap to clean a phone? The i68 rating is about water resistance of under water. At 1 mtr for 30 minutes.. My figures may be wrong as they change from ip67 to ip68 but the point here is that you're not supposed yo it it under a tap!
He depth and time of water resistance is defined in these certifications because it is about pressure and time.. Eg The phone can hold up to the pressure at 1 mtr of hat ever depth has been mentioned in the rating for a maximum of the time given in the rating.
If it is 5 mtr 15 minutes, then it will not be damaged by water if it's 5 mrt see for 15 minutes max.. As time increases the pressure on the seals can and probably will get water into The phone.
Remember it is water resistant not waterproof! With a tap The after comes out with pressure and that could cause one of the seals to fail.
Also, soapy water is better at conducting electricity, it could have shorted out the phone and you would have a spotless but dead note 8.
Water resistant does not mean water proof and it certainly does not mean dunking the phone in water all the time. It is a safety measure which helps if you accidentally get it wet or drop it in a puddle.
The guys testing phones on YouTube are different as they try to push the limits but do not recommend it for others to follow or repeat Their tests
This us long but I see a lot of people are unaware and say their phone is waterproof.. I recently met a guy at a cellphone shop that is run by my friend.. The guy had an IPhone 7 or 7s or 7s+ if there's one.
He got it wet accidentally, spilled water on it and it died.. I asked him whether he went to apple he said he did and they want Rs. 35000 which is $500 to replace it.
I told him that it is supposed to be ip67 or ip68 so they should cover it under warranty.. But they never offered him this solution..
Don't you think it is wrong that they claim water resistance and it dies because of a splash and they do not cover it?
Hope this helps..
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Nice opinion and as you Said: waterproof is not the same like water resistant.

As I have seen reading several posts regarding this issue about claiming warranty due to water damage, it is very difficult if not impossible to get a device fixed by means of warranty under this circumstances, because the damage might be caused by exceeding the max allowed depth, or the time it was submerged and, if the device was put into a strong flow of water, as they can not verify anything about these possible scenarios, they refuse to make valid the warranty

Related

[Q] Does my Xperia Z lost water resistance?

Hello,
I have my Z from its release. I tried its water resistance the first day i recieved it, all was OK. I recorded many videos underwater, in swimming pool, at home, and everything was always ok. Everytime i took it in water, I mindfully closed all the covering caps.
But today, I got a problem. I took my phone with me to water, as whnever I did, and when I was looking at it after "bathing", my camera was fogged - it was wet INSIDE. I tried to check those white indicators under covering caps, and those at USB port and headphone jack were RED. I also noticed tiny droplets of water there. Everything else is however working. No display issues, headphones are playing, USB works too.
I must remark that my phone dropped me on pavement from my pocket about month ago (scratched corners), but its resistance worked until today.
What now? Should I claim it? What do you guys think? I bought Xperia Z mainly for its water resistance. It is very distressing that I can take it in water any more.
Edit: one problem detected - mobile data doesnt work.
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Dsteppa said:
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
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I read somewhere that on the repair service they check if the flaps provide the necessary seal against water. If they provide enough seal, and you have the indicators turned red, they blame you for not having closed the flaps correctly, on the other hand, if the flaps show defects and let water through, even when properly closed and with moisture indicators turned red, they still service your device under warranty.
Dsteppa said:
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
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They were closed. I was always checking them before going in water. Im 100% sure. And yes i can prove it. They can close the flaps and test phone and see if there is water or not.
Dropping the phone may have caused an open gap somewhere and water leaked in.
Nothing you can do, just argue your way in and hope for the best.
If you know you are a clumsy person, you should have gotten a case.
Sent from my C6603 using xda premium
In the pictures the phone has a the back glass lifted, maybe that was the problem. I have the back lifted too , but not that high as yours.
Don't tell them you used it in the swimmingpool, it clearly says in the instruction booklet that you should't.
Swimmingpool water contains acids and chemical products that may destroy the rubber seals over time.
I think I know what happened. Flaps may be ok (I tested to put the phone in water again - there were no water under them, but water still got to a phone - my volume down is damaged now), but the right issue is that back plate is raised a bit around the camera
Type "Sony Xperia Z repair, disassembly manual" on youtube.
As you can see on this video, right under the plate are phone GUTS. The plate can be raised by warming it. Thus it can raise when you play games or a sun is shining on a phone. All Xperia Z owners, check your back plate too if it is OK or raised! I believe this is that water resistance issue..
The fog in camera disappeared during the day and when I removed SIM and put it back, mobile data begun to work. Bad thing is that volume button doesnt work (as I said above). The button itself is ok and its not stucked or pressed, but when I turn phone on, it always starts in safe mode and I cant volume down, I can just volume up (using the button; I can volume down using display), so I think button contacts are fu**ed and phone thinks the buton is pressed. I think only thing I can do now is going to repair service.
I could never imagine submersing my phone in water. not worth the risk.
I treat my XZ as water resistant. I'll text people when im in the bath with wet hands etc.. but never put it in water
eiestsa never
vibecatalin said:
In the pictures the phone has a the back glass lifted, maybe that was the problem. I have the back lifted too , but not that high as yours.
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Yeah, you are right. I think thats the issue. Did u try to put it in water if it is ok or not?
I've read somewhere of someone using bleach on a cotton bud VERY carefully to whiten the markers.
I had a similar issue, take it to the service center & get it fixed.
VykoJust said:
Yeah, you are right. I think thats the issue. Did u try to put it in water if it is ok or not?
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No, but I think I will try.
vibecatalin said:
No, but I think I will try.
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Those flaps are piece of crap. Especially that flap where charger/data cable go. Since we playing with it every day, my guess is that sealing got weaken and that's why water got thru the phone. Gap may be less than tenth of a millimeter ( <0,1 mm) and water can easily come in.
i think it's time again to bash those people who warn others not take their phone into water, as the xperia z is not waterproof, but just water resistant. and that's more likely to protect the phone from accidental drops into water, rather than to go diving/bathing/filming with it in water.
and those warners know what the IP-rating says ("...half an hour"..."submerged 'till half a meter"....)
hebbe said:
i think it's time again to bash those people who warn others not take their phone into water, as the xperia z is not waterproof, but just water resistant. and that's more likely to protect the phone from accidental drops into water, rather than to go diving/bathing/filming with it in water.
and those warners know what the IP-rating says ("...half an hour"..."submerged 'till half a meter"....)
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If people actually followed that advice, then there would not be multiple threads like this one, where people have destroyed their phone.
What is the point of deliberately putting your expensive phone in danger, IP rating or no IP rating?
Sent from my C6603 using Tapatalk 2
kingvortex said:
If people actually followed that advice, then there would not be multiple threads like this one, where people have destroyed their phone.
What is the point of deliberately putting your expensive phone in danger, IP rating or no IP rating?
Sent from my C6603 using Tapatalk 2
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gosh, not this discussion again! It does not matter what the point is or if there is a point or not. If the producer communicates that this phone CAN sustain without damage being in water i-don't know-how-deep for i-don't know-how long, then this phone SHOULD do it. The intentions of the users, or whether there is a point or not in taking your phone to the swimming pool, are NOT important. It is IMPORTANT that whatever was promised to the user SHOULD BE VALID.
tudork said:
gosh, not this discussion again! It does not matter what the point is or if there is a point or not. If the producer communicates that this phone CAN sustain without damage being in water i-don't know-how-deep for i-don't know-how long, then this phone SHOULD do it. The intentions of the users, or whether there is a point or not in taking your phone to the swimming pool, are NOT important. It is IMPORTANT that whatever was promised to the user SHOULD BE VALID.
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Perhaps you have a point, but if you go to a service centre with red water ingress indicators, you will be paying to have your phone repaired as they will say it was caused by user negligence. End of story.
If you do not put your phone into water for no good reason, it will never get water damaged. Why are people using the IP rating to excuse a complete lack of common sense?
Why do people NEED to put their phone into water regularly?
Sent from my C6603 using Tapatalk 2
kingvortex said:
Perhaps you have a point, but if you go to a service centre with red water ingress indicators, you will be paying to have your phone repaired as they will say it was caused by user negligence. End of story.
If you do not put your phone into water for no good reason, it will never get water damaged. Why are people using the IP rating to excuse a complete lack of common sense?
Why do people NEED to put their phone into water regularly?
Sent from my C6603 using Tapatalk 2
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because they bought the phone with the intention that they can do this with it. They've seen it in official Sony commercials (phone used during rain, phone washed under running water after being splashed with color paint, on exhibitions Sony employees dropped it in aquariums, smashed the phone on the floor repeatedly to demonstrate that the glass won't break). I heard that in some shops they even have the Z in a water tank all the time and only take it out for charging. There was that show in Czech Republic where two models used the phone under the shower and so on.
The phone has an ip57 rating which clearly states that you can submerge it into water for 1m and up to 30 minutes. I also believe that you can leave it there for much longer and it SHOULD be okay, only the depth is important. The deeper you go, the higher is the water pressure and the seals might leak.
Now, cars also have ip ratings for water protection and different levels for the interior of the car and the outside. Inside it might be ip54 (water, mud and splashes when entering the car with wet shoes or boots) and outside it's even ip59 or ip58K which means it's protected against water ingress when used with high pressure water jets (e.g. car wash!).
I'm sure most people would complain, if there brand new car is flooded with water on the inside after they went to car wash. The same is true for this phone!
An ip rating is an ip rating and not like "buhu, it's ip57 but it can only manage 3 drops of water before it breaks!". If that is the case, I could have keept my S2 which also survives a few drops of rain without damage. If Sony can't manage that, they shouldn't have advertised it like that or given an ip54 rating or something lower.
You can't claim your phone has the SECOND HIGHEST protection against water there is and then say: "Stay away from water". It's like: "your car has 6 airbags, but don't expect them to work in a crash" or "your Porsche can go 300 km/h, but don't ever try it"
People put their phone in water because they can and should be able to.
If the XZ can't and should be used in water, I'm sure most people would have bought a non water proof phone instead because it would be the same. I was drawn to this phone because of it's water resistance.
I'm beeing very paranoid and bought a 5€ waterproof bag for my phone which I tested yesterday for 6 hours submerged in the sink. The paper inside stayed perfectly dry. Even though my XZ should be waterproof on its own, I think double protection is always better. The bag seems to be waterproof, and even if by some chance it is not, then my phone won't be damaged, because it's supposed to be waterproof too!
With this double protection, I'm still afraid to take it to the pool, but might do so eventually which I wouldn't have done without the bag.
Yes, you do have a point. At least somewhat anyway.
For a start, the manual tells you to avoid chlorinated water. So no swimming pools. I wonder if this is why the water resistance appears to have failed in this case.
I could point out other things that the manual tells you to avoid, but everyone here has already read it before going swimming with their phone, right?
Sent from my C6603 using Tapatalk 2

Apparently the op5 is water resistant, check this out..

http://www.youtube.com/watch?v=XFtPNh6MfpU#action=share
Like most new phones op5 is basically glued together which provides some resistance to water.. so while I wouldn't worry about using the phone is light rain I still wouldn't trust it for underwater experiments. Water damage can also be tricky and start causing issues much later.
This video doesn't tell you anything. Oneplus tells you it isn't water resistant, so any potential water damage isn't covered by warranty. This experiment is the same as dropping the phone from 2 meters and having it not brake; it might happen, but it also might not. Do you want to take the risk?
nothing new here, you can find those kind of video from all oneplus devices and almost all popular phones.
My galaxy S3 was in a hot jacuzzi all night ( about 8 hours ), and after 3 years, it still working,
I drop many electronic devices in water, and it still working, even without the ingress protection.
Make sure to not power up the device before it's completely dry (about 2 weeks)
Op5 boards are probably IP ready, but the case is not sealed. You won't have any issue, until the oxydation is becoming bad.
The one plus is water resistant, however they didn't get it certified so people can't RMA for water damage. I think apple did something similar, the Nexus 6 is the same.
Although i wouldn't like to be the mug to test this theory.
That's pretty much how I'm looking at it. I won't stress if I get caught in the rain with it, but I'm not going to go swimming with it, either.
I can verify it's at least resistant to water. Dropped it in the sink three days ago. Got it up in about 5 seconds (it felt like 10 minutes, tho...). I quickly dried it with a hanky and then blow dried it. At first there was some glitching with the alert slider, but that went away after an hour. Now it's all good.
thools60 said:
I can verify it's at least resistant to water. Dropped it in the sink three days ago. Got it up in about 5 seconds (it felt like 10 minutes, tho...). I quickly dried it with a hanky and then blow dried it. At first there was some glitching with the alert slider, but that went away after an hour. Now it's all good.
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Water damage can show up weeks or months later. I hope your device isn't damaged, but I would definitely keep any non ipx7 or higher device away from water. Especially submersion.

It really has IP68?

This week I decided wash my device with tap water and for my surprise I realized a few hours later that my cameras was with water inside... I never let it fell down and I was shocked with the "protection" and even more after reading that Huawei doesn't guarantee protection against water...
So if it really has IP68, what's the point?
Anyone had trouble with water?
Still don't understand why people purposely put their expensive smartphones under water. regardless of the IP68 spec
It's a very sensitive electronic device which may or may not be correctly sealed, keep the IP68 rating for when it rains or when you accidentally get it wet, don't put it under water on purpose...
And why did you only check Huawei's water policy 'after' you put it in water? Why not check these things first?
Plus, how dirty was your phone that you needed to put it under the tap? A damp cloth would have been better no?
I'm fully understanding the last message, and as you I'm not gonna put my phone willingly under water...To clean it... Or anything else!
BUT, in other hand, huawei worked (and marketed communication) to put an ip certification on it and we all paid for it too.... Not 'the only' feature but it's part of the price for that product.
Will anyone say 'ok it's fine' if your water-resistant watch is filled with water after you've washed your hands or done some dishes?
Could be a 10€ ones or 15k€...water-resistant or ip is still the same... Even more with a device like this phone which was launched around 1k€.
Will somebody say 'ok...' too if your brand new jacket which was sold as bullet proof is scratch by a paintball ? ...
Etc etc.
OK : don't look to damage your stuff willingly
Not OK : companies wash their hands so easily...
Hope your device get repaired !
Or put in rice bag for the night ... Old style always relieved
Tapa'DoC'eD
Did you bought it from an official seller??? Because there are a lot of cheap refurbished that they don't mention this of course.
I had a scare with my p30pro. Walked into a swimming pool with my phone in my swimming shorts. Phone fell out and stayed under water for approx 5mins in under 1m depth. Got the phone out and dried it with a towel. Had phone microphone issues for two days after that - people on a call could not hear me properly, but all issues cleared out after a couple of days, so I'm guessing there was some water stuck in mic holes that had to dry out. Since then, I had no issues so I'm guessing IP68 rating was true in my case
I've used mine in the Mediterranean Sea, no problems so far. Multiple times under water.
pankomputerek said:
I've used mine in the Mediterranean Sea, no problems so far. Multiple times under water.
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You know what salt water does to electronics right?
Even if the water doesn't cause a problem the salt will corrode the contacts for charger etc
Can I swim with my smartphone?
We certainly wouldn’t recommend swimming with your phone. When the IEC tests a smartphone it’s done under lab conditions, with the handset in standby mode – not in a swimming pool full of various chemicals used to cleanse the water.
The same applies to the ocean. Seawater is full of salt, a mineral device-makers stress isn’t tested when the unit is being put through its paces for an IP rating, so we’d also strongly suggest steering clear of that.
Let’s be clear here: the rating the International Electrotechnical Commission assigns is strictly for fresh water. That means it doesn’t guarantee protection from submersion in other liquids – beer, coffee, salt water and soda, to name but a few.
https://www.trustedreviews.com/opinion/what-is-ip68-ip-ratings-explained-2947135
*Detection* said:
You know what salt water does to electronics right?
Even if the water doesn't cause a problem the salt will corrode the contacts for charger etc
Can I swim with my smartphone?
We certainly wouldn’t recommend swimming with your phone. When the IEC tests a smartphone it’s done under lab conditions, with the handset in standby mode – not in a swimming pool full of various chemicals used to cleanse the water.
The same applies to the ocean. Seawater is full of salt, a mineral device-makers stress isn’t tested when the unit is being put through its paces for an IP rating, so we’d also strongly suggest steering clear of that.
Let’s be clear here: the rating the International Electrotechnical Commission assigns is strictly for fresh water. That means it doesn’t guarantee protection from submersion in other liquids – beer, coffee, salt water and soda, to name but a few.
https://www.trustedreviews.com/opinion/what-is-ip68-ip-ratings-explained-2947135
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Yes, Did plug my port on the bottom first and give it 'normal' water bath afterwards.
pankomputerek said:
Yes, Did plug my port on the bottom first and give it 'normal' water bath afterwards.
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You will destroy your phone, hope you are rich
*Detection* said:
You will destroy your phone, hope you are rich
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It'll be fine. Well worth the footage I got.
pankomputerek said:
It'll be fine. Well worth the footage I got.
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No, putting a smartphone into the sea will not be fine, but carry on
Hybrid Soldier said:
This week I decided wash my device with tap water and for my surprise I realized a few hours later that my cameras was with water inside... I never let it fell down and I was shocked with the "protection" and even more after reading that Huawei doesn't guarantee protection against water...
So if it really has IP68, what's the point?
Anyone had trouble with water?
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never had any issue like this and i do clean my mobile like this quite often even cleaned it with soap on many occasions.
wajeehuzkhan said:
never had any issue like this and i do clean my mobile like this quite often even cleaned it with soap on many occasions.
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Then you've been lucky so far, that's all, every time you put it in the sea it starts to eat away at the metal contacts, sooner or later they will fail, then you will be here on XDA asking why and how to fix it
pankomputerek said:
It'll be fine. Well worth the footage I got.
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There is a dedicated underwater case for P30 pro and underwater photo mode.
Much cheaper than new phone IMO, if you're into underwater photos.
*Detection* said:
Then you've been lucky so far, that's all, every time you put it in the sea it starts to eat away at the metal contacts, sooner or later they will fail, then you will be here on XDA asking why and how to fix it
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I guess that you confused users, this guy said that he ony washed the device, no put in the sea (like mine)
Hybrid Soldier said:
I guess that you confused users, this guy said that he ony washed the device, no put in the sea (like mine)
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Doesn't matter really, purposely putting your phone under any water isn't the best idea, they do not come advertising that you can do that, there is no picture of the phone under the water taking photos to show you what you can do with it, it is literally just a rating to say it is water 'resistant' and even then, only at a certain depth for a certain length of time, under lab conditions, so in other words, Not waterproof at all as it will eventually leak in, that alone tells me some devices will be better sealed than others, which has already been shown by people complaining water got in the camera and display
Your phone your choice, just don't come making threads on XDA asking how to fix it when it all goes wrong
Yes it has IP68, I tried putting it on a pool and under a waterfall. Just don't let your speaker grill and charging port submerged in the water for a long period
Wait i thought the p30 pro was waterproof???
Phone is IP68 rated. It can survive underwater. IP68 is great if you are under a rain shower or if the phone falls accidentally in water. Well, I use it in the shower and i wash it under tap water. Never had any problem. Remember that, if the membrane of mic gets wet, the quality of your voice will be worse.
shahkam said:
Wait i thought the p30 pro was waterproof???
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IP68 is splash proof only, not really a waterproof, even Samsung's S & Note series

Question how long can stay underwater the phone?

Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
luckypiglive said:
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
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Years, maybe centuries
Who knows!
Depends, do you want it to work afterwards?
But seriously, the S21 series is IP68 certified. That means that it will survive in 1.5 meters of water for at least 30 minutes.
Someone tested their S21 in a fish tank (so, less than 1.5 meters) and it lasted for 15 days before dying.
bitpushr said:
Depends, do you want it to work afterwards?
But seriously, the S21 series is IP68 certified. That means that it will survive in 1.5 meters of water for at least 30 minutes.
Someone tested their S21 in a fish tank (so, less than 1.5 meters) and it lasted for 15 days before dying.
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yes, ofcource, I live in an island and occasionally I work on a boat as part time, and I want to take pictures in the water or on the boat and I must be sure that even if it sinks for some time or I drop it that will survive.
Lol it lasted 15 days? I wont sink it for so long.
luckypiglive said:
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
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How long is a piece of string? answer follows below...
One point rarely discussed is what KIND of water?
IP68 certification testing is conducted using clear water with no contaminants or additives.
Submerged in drinking water or in a river and the phone will most likely match or exceed the IP68 ratings.
Sea water (salty), swimming pools (chlorine) or water containing soap/detergent/chemicals.... that is a totally different scenario and even short exposure could shorten lifetime of the device... even if effects are not immediately noticable on the day.
Finally, I read somewhere that IP68 ratings are for a NEW device. Rubber-seals etc will degrade over time so a whereas a new device should survive 30 minutes in up to 3m of water, repeating the test in 12 months, perhaps 10 minutes submerged in clear water could cause irreperable damage.
dezborders said:
How long is a piece of string? answer follows below...
One point rarely discussed is what KIND of water?
IP68 certification testing is conducted using clear water with no contaminants or additives.
Submerged in drinking water or in a river and the phone will most likely match or exceed the IP68 ratings.
Sea water (salty), swimming pools (chlorine) or water containing soap/detergent/chemicals.... that is a totally different scenario and even short exposure could shorten lifetime of the device... even if effects are not immediately noticable on the day.
Finally, I read somewhere that IP68 ratings are for a NEW device. Rubber-seals etc will degrade over time so a whereas a new device should survive 30 minutes in up to 3m of water, repeating the test in 12 months, perhaps 10 minutes submerged in clear water could cause irreperable damage.
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Click to collapse
Yup these are all good points.
The IP68 certification is only under 1.5M of water. If you are on a boat in the ocean, and it drops to 10M or 15M then there is going to be greater pressure on those seals. Should it be fine? Yes, but it's really luck of the draw at that point.
If you want a phone that is made for the elements find one that is ruggedized and has more water protection - these are usually bulkier. Or, use a case which should add some water protection to it.
These are high technology electronic devices, which don't usually play well with water.
DO NOT USE THE PHONE UNDER WATER!
Unless money means nothing to you because you own too much land on the island you live. lol
The phone is made to survive in water if an accident happens. But using a 1300 euro phone for water pics is just a bad idea. Especially in sea water.
Get a go pro or something and enjoy a worry free adventure.
The only question you need to ask yourself is when it goes in the water, and does not survive is if you can/want to afford to replace it?
Water damage is NOT covered under warranty, regardless of rating.
luckypiglive said:
Hello,
I am thinking to purchase it, and I was wondering how long can stay underwater.
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Click to collapse
30 minutes but that's 30 minutes longer than the warranty allows. They say the phone can be submerged but the warranty does not cover it. Every phone out there that can be submerged also comes with the caveat it should not be.
I use mine all the time underwater to record video in my pond and when snorkeling in saltwater. I've never had an issue on this one or any other S lines.
I have used it a couple of times underwater but they state water RESISTANT. They ship it tested as water-resistant so if the moisture sticker is triggered they will state the phone has suffered damage to its integrity and not covered by warranty. They do not recommend you use it underwater and they do not state It is waterproof.
If I was going to use it underwater more often I'd probably get one of those zip bags for using pone underwater.
lywyn said:
I have used it a couple of times underwater but they state water RESISTANT. They ship it tested as water-resistant so if the moisture sticker is triggered they will state the phone has suffered damage to its integrity and not covered by warranty. They do not recommend you use it underwater and they do not state It is waterproof.
If I was going to use it underwater more often I'd probably get one of those zip bags for using pone underwater.
Click to expand...
Click to collapse
ohhh thanks! I didn't think about it!

can a brand new phone ip68 phone get Water damage ( xperia 1 ii )

so i just got my xperia 1ii today, i was wiping the screen with a bit of wet cloth before sticking on the screen protector, then i saw mist on the front facing camera, next thing i know it screen starts to flicker and turn green, then it died, it was a sad day for me, is it possible for water to get in an ip68 phone when brand new?
it was also kinda my fault for using wet cloth, but like all my other ip68 phones this never happened to me T _ T
WYSIWYG... yes it's possible.
Never assume the seals are intact. Protect from water exposure at all times is what I do.
Will Sony warranty cover it???
I am not sure about Sony's warranty on user error.
There is nothing in the box stating anything about warranty. I bought it online but there is a physical shop that I collected the phone from.
I left it in a bag of rice for 10 hours but the screen still turn up black screen with some odd lines and shut itself down, I feel so dumb for causing this, I usually do the same way of installing screen protectors for my Z3+,Z5 and XZ and water never got in, I feel so embarrassed and unlucky T_ T
Rice Doesn't Work!
The phone needs to be powered down and the battery disconnected asap. Otherwise it will likely be destroyed if it isn't already. It needs to then be completely dried out.
-or-
Battle it out with Sony.
Obviously the first option is incompatible with the second option. I'd send the mess back to Sony, they may or may not suck it up easily.
Sony is a pain to deal with...
blackhawk said:
Rice Doesn't Work!
The phone needs to be powered down and the battery disconnected asap. Otherwise it will likely be destroyed if it isn't already. It needs to then be completely dried out.
-or-
Battle it out with Sony.
Obviously the first option is incompatible with the second option. I'd send the mess back to Sony, they may or may not suck it up easily.
Sony is a pain to deal with...
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Click to collapse
Sony is hard to deal with, ya so I've heard, too bad stores are not open today or tomorrow need to wait till Monday.
damn it I bought rice for nothing.
SinclairLen said:
Sony is hard to deal with, ya so I've heard, too bad stores are not open today or tomorrow need to wait till Monday.
damn it I bought rice for nothing.
Click to expand...
Click to collapse
I know Sony well, as I have torn into them multiple occasions. They are rotten to the core.
That however doesn't mean that a loose chainsaw can't find an artery
I'm one of the few customers who's gotten a refund check and spoke with a VP in Teterboro NJ. They are slime... the VP's are the worst; a midlevel manager is more likely to help you if you slip through one of the cracks in customer support.
If they take back without trouble, fine.
Otherwise better buckle up Dorothy, it's going be a rough ride.
Did you use a MC or Visa to make the purchase? If so you got leverage...
Send unit back for refund of replacement and do a charge back through the bank.
Do you want another? If not be clear you want a full refund.
Here's the thing I live in Malaysia, I bought it online, and these guys are a small retail start-ups.
They Imported the device from Hong Kong cause we are kinda short on phones that are price above $600. Malaysians don't really spend much on buying new phones hence the difficulty to find high end phones locally, especially Sony, not a popular pick in recent times.
Visa here doesn't even provide any leverage hahaha.
would try to send it back to their local store tomorrow.
I would actually like to get replace to be honest, but some how I have doubts in my mind saying that its gonna be super thought ride.
Have the rear cover removed, disconnect the battery*. Is there visible water in it?
Get out as much as possible.
You need a warm, dry room. Lay on side with a high volume fan on it. Let sit for a couple days.
If you can get anhydrous isopropyl alcohol** carefully flush with that to remove the water. Use care as if it gets between the glass and display it will leave a water mark. Then dry as above.
All connectors, everything must be 100% dry before you reconnect the battery. The room must be dry, heat drives out moisture; use a hot box if you must. Keep temperature under 110F. This may save it...
*the sooner the better.
** never use methanol or isopropyl that isn't at least 96% alcohol. Never use any solvent including isopropyl alcohol with LCD display, it will poison it!
I don't dare to remove the back cover, wont that void the warranty?
I think water got in the LCD connectors, cause last time I turn it on I has weird flickering and turns green with vertical lines.
SinclairLen said:
I don't dare to remove the back cover, wont that void the warranty?
Click to expand...
Click to collapse
Yes it might.
That's a AMOLED display not a LCD...
I got some silica gel put in an air tight jar, its been sitting over night since yesterday, hope it turns on tomorrow, or else I am gonna feel so awkward when I bring it to their store.
Damn I've never brought a Xperia phone or any phone in for water damage or any sort of claim warranty before, its giving me the shakes.
SinclairLen said:
I got some silica gel put in an air tight jar, its been sitting over night since yesterday, hope it turns on tomorrow, or else I am gonna feel so awkward when I bring it to their store.
Damn I've never brought a Xperia phone or any phone in for water damage or any sort of claim warranty before, its giving me the shakes.
Click to expand...
Click to collapse
That will do nothing. Do Not power it up.
[UPDATE]
So I brought it to the store, there was a bit of resistance there, but in the end they allow me to bring it back in for a check.
They say hopefully there is no red on the water damage sticker, cause if there is, they cant help, but if its just faulty they can replace the phone.
blackhawk said:
Yes it might.
That's a AMOLED display not a LCD...
Click to expand...
Click to collapse
Sony use since xperia 1 an Oled display and not Amoled.
blackhawk said:
That will do nothing. Do Not power it up.
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Click to collapse
You'd be surprised at what silica dessicant beads can do.
V0latyle said:
You'd be surprised at what silica dessicant beads can do.
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Heat drives out moisture. You need air circulation as well for best results. With a sealed phone that isn't going to cut it.
First any free standing water needs to be dumped out... that's sort of funny, but true.
If you every dealt with flood damaged cars the magnitude of the problem becomes clear. Powered on circuits can be damaged irreparably in a short amount of time. A lot depends on the conductivity of the water and how long it sits there. If the battery was disconnected the car may be salvageable.
blackhawk said:
Heat drives out moisture. You need air circulation as well for best results. With a sealed phone that isn't going to cut it.
First any free standing water needs to be dumped out... that's sort of funny, but true.
If you every dealt with flood damaged cars the magnitude of the problem becomes clear. Powered on circuits can be damaged irreparably in a short amount of time. A lot depends on the conductivity of the water and how long it sits there. If the battery was disconnected the car may be salvageable.
Click to expand...
Click to collapse
Heat can help but the point is to make the air inside the bag extremely dry. Air readily absorbs moisture, which eventually evaporates. Very true about keeping everything turned off; while deionized water is non conductive and won't bother anything, most accidental spills and drops are in contaminated water which not only can be conductive, but may leave behind trace elements as it evaporates.
Still, I've had quite good success with desiccant rescue bags.
V0latyle said:
Heat can help but the point is to make the air inside the bag extremely dry. Air readily absorbs moisture, which eventually evaporates. Very true about keeping everything turned off; while deionized water is non conductive and won't bother anything, most accidental spills and drops are in contaminated water which not only can be conductive, but may leave behind trace elements as it evaporates.
Still, I've had quite good success with desiccant rescue bags.
Click to expand...
Click to collapse
I've cleaned thousands of circuit boards over to remove the flux. Sticking them in a sealed container with dry air is one thing I never did to dry them. Anhydrous sopropyl alcohol is an excellent cleaning/drying agent for most electronics, but needs a dry room to avoid condensation as it evaporates. Dry warm/hot air with high air flow is best for both isopropyl and water. Most times I also used compressed air to knock off the solvent/water beads then dry the pcbs. A high air flow blower of a large shop vac was another favorite for drying them.
Heat drives out moisture ie hot box. Hot boxes have been used for over a century especially in humid climates to preserve surgical instruments, camera equipment and electronics. Works regardless of the outside humidity. The box or cabinet is sealed but not completely air tight.
The surgery room at Pennhurst actually had it's surgery instrument cabinets lined in the back with steam heated radiators, circa about 1900.
They had large glass doors.
You could vacuum dry it though as this be very effective but again the cover should to be removed at the minimum. It's easy to make a small vacuum chamber, the vacuum pump doesn't need to pull a high vacuum to work well at a warm temperature.
Desiccant bags are best used to keep sealed items dry rather than to remove water per se.
I use them to protect lens.
As for the conductivity of the water it's a crap shoot. It could be mixed with sweat, be acidic, or otherwise contaminated.
I used RO water to flush my Buds case when it fell into a full cup of coffee, cream and sugar. The RO water to chase the sugar, then anhydrous isopropyl alcohol to chase the cream and water. Allowed it to dry in the sun and in a room for a day with the spot welded battery in it. I had the case torn apart and flushed within 5 minutes. 2 years later it still works normally. I drank the coffee after I cleaned the case, perfect day
Silica gel works to a degree on my phone, the screen was able to turn on with the start-up logo but as soon it turns on it restarts itself.
I guess two day wasn't enough, especially on phones that are partially sealed, but I guess its true, not all phones are made equal when it comes to waterproof, I remember my XZ was completely waterproof, the swimming pool kind of waterproof.
Its like buying a lottery when you get a phone that fails its waterproof.
still waiting for update from the seller hahaha.

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