Hi all, it's been a while since I've last posted here, but have been actively 'lurking'
My wife's Moto x4 suddenly stopped charging. The vendor will not repair even though it's well within warranty (just 2 mo/old device).
Initially they replied 'Phone has drop/water damage', which I know was not the case (as it was functioning perfectly until battery ran out and they even submitted photo's of mint condition).
They offered a mainboard replacement (to sum of $250) which of course I didn't agree on, especially without any proof.
Now they've supplied a picture (attached) of defective charge-port but still maintain position the mainboard has to be replaced.
Witrigs has done an excellent guide on replacement, where it's clear that USB-C port is on sub-assy/daughter-board (https://www.witrigs.com/oem-charging-port-for-motorola-moto-x4).
Sadly the part isn't available from them, does anybody have part# of port-assy and suggestions on where one may find it?
Also i'd very much like a replacement display gasket/seal, suggestions?
Thanks a bunch,
Shuf
This site had them:
https://www.witrigs.com/oem-charging-port-for-motorola-moto-x4
Related
I've had my tilt for a little over two years now and it seems the hardware has finally gave in. About two weeks back, the phone repeatedly got got stuck in a white screen when returning from sleep mode (as identified here: search "white screen issue"). I chose to dismantle the phone and replace the flex cable with one I had salvaged from my friend's dead tilt. Fortunately the white screen went away. In turn, I lost the use of the memory card slot, the touchscreen functionality only worked in landscape mode, and worst of all my sim card is no longer identified. Trying to revert back to my old tilt's flex cable gave me a empty screen all together. My question is, whether I should purchase both a new flex cable and screen or whether a flex cable alone will do? Moreover should I take a chance and dismantle an old tilt sold on eBay? Or just buy a new cable shipped all the way from China as there seems to be no US sellers? Any and all advice is welcome.
Sounds like you may have a loose/bad connection plug, need to recheck assembly.
The old ribbon probably failed completely due to extra stress during dissembly.
Parts from china are mostly copy parts & the quality is normally awful, buying a salvalge phone is a good option if price is right.
For sure a few forum members will have Kaiser spares.
Mister B said:
Sounds like you may have a loose/bad connection plug, need to recheck assembly.
The old ribbon probably failed completely due to extra stress during dissembly.
Parts from china are mostly copy parts & the quality is normally awful, buying a salvalge phone is a good option if price is right.
For sure a few forum members will have Kaiser spares.
Click to expand...
Click to collapse
Thanks for the response, but I disassembled time and again to check the connectors with the utmost care mind you . After some thought, I decided the salvage phone was not a a good option as those may have severe wear on the cable as well and I'm not willing to wait around for a week for the item to arrive to find its dysfunctional (or nearing its fate). Fortunately, I found a legitimate eBay seller in NY who has the new flex cable. Hopefully if the phone recovers, I will update for those who might come upon this thread and have found themselves in a similar situation.
Hey guys. I have an HTC vivid. I dropped it and the screen cracked, but the phone worked perfectly (LCD is perfect). To fix it, I first bought a replacement digitizer from gounlock.com (SST Trading). This part had a dead zone, basically a horizonal bar 1/3 up from the bottom of the screen. I took the phone apart repeatedly and I'm 100% sure everything was installed correctly. I never contacted the company about the replacement since so much time had passed by when I finally installed the part. Next, I found people who had ordered from repairuniverse.com with good stories, so I ordered the digitizer from them. Instead of risking it, I paid a local repair shop to do the install, and there was zero response from the touch screen, even though it boots correctly. The shop reinstalled the part 3 times, still nothing. The seller gave me some line how the professional installer damaged the ribbon cable and I should order another part. To me, this is a bs excuse, because I've found plenty of threads about cheapo ebay digitizers not working or partially working in various HTC phones. They told me they test their parts, but im sure this doesn't involve actually installing on a real phone to make sure it actually works/is designed correctly, just that it might not have a manufacturing defect.
So, where can I order this part and not have problems? Unfortunately I don't have the original screen anymore to compare part numbers, although these things all seem to be low quality china knock-offs, hence why they frequently don't work.
Thanks for whatever advice you can give me =) It's been a very frustrating experience dumping money into this old phone to fix a relatively simple problem.
well, I probably threw more money down the drain ordering a third digitizer. At least this one only costs 10 bucks. If this one doesn't work I'm just going to sell the phone on ebay and someone else can try to fix it.
Hi,
Last week I bought a new Sony Z3 compact, and I'm having some difficulties with the touchscreen. I'm experiencing some of the sensitivity / bouncing problems I saw in the forum earlier. It's making typing sometimes very difficult.
The build date of the phone (which came with no accessorizes like headphones or something, only a charger, something strange as well) is: week 35 of 2014. Rather old for a new device. I'm wondering if my device is completely new and it's not just a repaired phone with a repaired screen. Is it possible to check whether the screen is original?
The reason I went to the shop was that they're willing to buy my old iPhone which I got temporarily, because my Nexus 5 was broken. I hated the iPhone and they gave me a good deal for the Z3C. But I hope that I bought a new phone and not just a repaired one with a cheap display....
The headset itself doesn't have a single scratch, it looks completely shiney btw
It's possible that they gave you a refurbished device true, but if I'm correct those devices or any sold by any store 'must' be repaired with OEM parts, so it's highly unlikely that they used 'cheap' parts to repair it. You could check to see if the phone is still waterproof by doing the pressure test or putting the in water.
Even phones with OEM parts had the same problem that you described.
If you're not satisfied I'd suggest to go back to the store.
P. S. There is no way to check whether the screen is original or not.
Sent from my D5803
Hi Dsteppa,
Thanks for your quick reply. The pressure test seems fine, so I'm guessing the phone is still water proof. Perhaps an update to Lollipop will fix it. Maybe I'll go to another shop first and compare the two screens before returning my device if Lollipop won't help.
Hi anyone else having problems with their usb -c port? It's started out as just the headphones dongle shorting out and not working but charging still worked. And now the charging port charges sometimes. I thought it or hoped it was software from updating...but knowing it wasnt, I still downgraded back to Oreo.. but same problems persist. Just wanted to know if anyone else had this problem or not.
I contacted RAZER for a replacement and they want me to take video evidence to show that the phone usb c port is malfunctioning. Lol.
Contact Razer for an RMA
Did you try to blow out the port Nintendo cartridge style?
Sent from my Phone 2 using Tapatalk
Looked in there and tried cleaning it out with a thin small piece of plastic but it's brand new and nothing in there. I have a crackle noise coming from the speaker at times when the speaker is t even in use. I believe some wire is lose or connection is lose down there.
Both my RP1 and RP2 did this. Im sure its actually down to the cable. One of my USB C cables is completely useless on both phones but a brand new one works perfect with no isssues. Poor cable design by razer
I'm having the same problem
I also contact razer support and they asked for evidence.. For replacement
But i live in Iraq and they can't ship Iraq
So now I'm using wireless headphones all the time
Horrible Replacement Strategy
Yes!!!!! I thought mine was just the cable as other wires I thought worked. Turns out I was wrong. They replaced the wire first, which didn't fix it. I had to pay $500 or so for an "Advanced Replacement". I told them I needed another tempered glass screen protector because I bought theirs and you really can't transfer them between phones. They agreed. I requested the replacement equipment June 3rd. It is now July 12th. I've received the new phone but not the screen protector. It has said preparing for shipment for several weeks. It takes a warranty rep 2 days to reply to my email response every single time. I finally got a manager to call me and he gave me a $100 voucher so I could buy their wireless charger since they have it located in a stupid position. He is supposedly going to look into where my screen protector is at the warehouse. It has almost been 1.5 months and I haven't gotten taken care of yet. I will never buy another Razer product.
Hello,
has anyone successfully managed to replace USB-C port on S20 FE (G780F/DS)? I tried two different replacement boards and phone always refuses to charge with them -- reporting too high temperature of the connector. Swaping back the original one works without any issue.
I need to replace whole board because of faulty microphone, connector itself works just fine. That's how I figured out it is not the matter of faulty replacement part.
when it comes to buying replacement boards from Allibaba, Alliexpress, eBay or Amazon, beware of anything that's cheaper than the most expensive by a long way.
it seems to be a thing in Chinese factories that the bin full of Q.C. fails doesn't always get destroyed, sometimes it makes it's way onto market style websites at prices that'll get people clicking.
I've had this 3 times with completely different classes of products produced in China.
buy another board, check ifixit.com or find a reputable seller with strong reviews.