How prevalent is the WiFI connectivity problem? - Sony Xperia XZ1 Compact Questions & Answers

I'm thinking of buying a XZ1 compact, because I love the small size and battery longevity, but I am put off by the fear of not being able to use my WiFi without hassle.
Are disconnects really so prevalent, or are there just a few unlucky souls having connection problems.
In other words,
if there are people with no WiFi problems whatsoever, speak up in this thread and help convince me that a Sony Xperia is a solid choice for a new cellphone...

The wifi problem is not experienced by everyone, and even those that have the problem don't necessarily experience it to the same degree. It may be a problem having to due with specific production runs, and perhaps it is worsened by certain firmware versions and/or updates. It's a good phone in general, and despite occasionally experiencing the Wi-Fi problem I have decided to keep mine, but do buy it with the full warranty so that you can return it if you get a "lemon".
My 2 cents, as they say.

FWIW, I've never noticed any sort of wifi or connectivity problem with mine.

vinterus said:
I'm thinking of buying a XZ1 compact, because I love the small size and battery longevity, but I am put off by the fear of not being able to use my WiFi without hassle.
Are disconnects really so prevalent, or are there just a few unlucky souls having connection problems.
In other words,
if there are people with no WiFi problems whatsoever, speak up in this thread and help convince me that a Sony Xperia is a solid choice for a new cellphone...
Click to expand...
Click to collapse
I think it more likely that there is a particular router chipset that the XZ1c doesn't like. It's way too random to be different components in production.
I did read that turning off 'power saving' in the router settings seemed to fix it for some people, again making me think it's related to router rather than phone. Also leaving the router dual band and not locking it to 5ghz only is reported to help.
I haven't done any reasearch on a fix as it's never happened to me.

I have not had any WiFi issues with mine. I was also a bit worried about this before my purchase since I'd been scouring these forums and reading about all the issues. As pseudonym suggests, make sure you will be able to utilize warranty services in the case you have issues. I bought mine from somewhere with a 30 day no questions return policy - in the case mine had these issues, I didn't want the hassle of dealing with Sony as I've heard they are a nightmare to deal with.

Does anyone still encounter this problem after a year and half since the issue has been noticed?
Did any update in the meantime fixed the problem for someone who struggled with it?
I ask as I consider buying the XZ1 Compact.
I read a lot about it and found mentions about two possible problems:
1. Problem with Wi-Fi on channel above 64 (5GHz band). Fix: Change router AP channel to lower. [source (RUS)]
2. Problem with using Wi-Fi with routers equipped with Broadcom's WLAN hardware. Fix: Change router. [missed source]

Related

[Q] WiFi occasionally 'killing' routers

Search function is currently unavailable, so apologies if this is a dupe...
Anyways, I'm currently running Rooted Stock 2.3.4 on my N1, and I've noticed that whenever I connect to my friend's DLink router (DIR-655, I think) the Wireless will work for some amount of time, but eventually it will stop working. And not just on my phone, either - the entire router stops working (at least for Wireless requests. Didn't have any wired devices connected to it). Thing is, last time I noticed it, it worked for quite a while - hour or two, maybe - then everything broke about 10 minutes after I received an email... At that point, the router needs to be rebooted, after which it continues working just fine.
The router is using WPA2 encryption, for what it's worth.
I've noticed this with previous versions of Android, so it's not a breaking change introduced with 2.3.4 or anything.
Unfortunately, I don't have an awful lot of Wireless routers to test with, and I haven't yet found an opportunity to test at home, so I'd be hard-pressed to say whether it's a router/D-Link problem, or if it's a device problem...
Has anyone else experienced this? Would flashing a custom ROM (e.g. CM7) fix this? Or would I need a new device? Any thoughts on what else I could do to debug this problem? As I said, this is a rooted device, with an unlocked bootloader and the latest version of Busybox installed.
I'm running 2.3.4 and haven't had this issue with this version or any previous ones.
I've had my phone disconnect from Google Services (the icons turn white instead of green), but the internet stays on and all other devices work just fine.
I have a Netgear router at home and a Linksys one at work and I'm connected to both the whole time I'm at either place.
Hmm... That's interesting.
I've never had Google Services disconnect, but I do have another issue with data randomly turning off. That's not a big deal, as I can just turn it actually off then back on again, and all is good.
Anyone else able to chime in with their experiences?
I have had this happen with cheap, crappy routers. Sometimes upgrading the router to DD-WRT helps, sometimes it doesn't. I had an ASUS this would happen to all the time, and an Airlink that this would happen to occasionally.
This doesn't ever happen to my Linksys WRT610N, and it never happened to an old ZyXEL X550.
I'm going to say, it's just a crappy router.
Thanks. Not really what I was hoping to hear, but that's life.
Did either bad router ever have this issue with other devices? One of the other folks living there has an iPad, and never has this issue, so I'm inclined to say it's at least partly my N1s fault. Also doesn't happen with any of the PCs connected to it.
Yeah, they actually did occasionally have issues with other devices. Hard to narrow it down because I have a ton of Wifi devices. The ASUS also seemed to go down based on time... after so long, it would just stop working properly. The Airlink seemed to get stuck based on demand and range. If I had my phone or laptop at the far end of the house and started using it a lot, it would get stuck. It was as if the router decided it was too much work to pump its signal that far and it would get tired.
Stock ROM on my N1 doesn't seem to allow it, but if you have a custom ROM, you might see if there is any way to set the Wifi to G-only. I had noticed on my old router that G wireless devices seemed less demanding for it.

My second N6, the same problem

I bought the Nexus 6 (blue, 64gb) the day one, in November and since that day I noticed random reboots in a particular situation. When I switch to a WiFi network to another it shuts down and so I have to turn it on. When it turns on I have lost all my WiFi networks configurations, so passwords, dhcp settings, etc.
Random reboots rarely happen also in camera/gallery apps.
I tried to send it back to google and I received a new nexus. The first one was produced in June 2014, the new one in December 2014. The issue is still there. [emoji17] I've also tried to update to 5.1 but no resolution.
I have rooted, installed twrp, decrypted both my nexus 6 with toolkit.
How can I solve the problem? I was very happy with this phone.
Try using it completely stock and see what happens. I'd say chances are that if you set both up the same, it's something you're doing and not the hardware on 2 different phones.
But other people have made the same basic mods on their nexus and their phone has not this kind of issue.
Is it every network? Maybe try a stable custom ROM to see if it happens there too. Could be a problem with specific networks or even apps. Troubleshooting is the key. First try full wipe, no restored Apps.
I could be as simple as an app the developer has not updated since gingerbread or something stupid like that.
Is there a way to find the malicious app?
There definitely *was* a bug causing loss of wifi networks, and I think there may also have been a reboot involved there (not sure if we rebooted it manually, or if it just did it on its own as a response to a wpa_supplicant crash...). It was across the board for Android 5.0 though, not limited to Nexus 6. I saw my wife's Nexus 5 do it once. Never actually had it happen on my 6.
I'm not sure if this bug was fixed or not, since it wasn't something we tried to reproduce, and only happened once. The bug is definitely related to wpa_supplicant, since that is the only program that actually interacts with its configuration file (which is where the wifi configurations are actually stored).
As far as galleries go, you're not giving much to guess by. I certainly haven't seen galleries cause reboots like that. Maybe you are using a bad one?
Try this gallery; https://github.com/lbdroid/Android-Binaries/blob/master/Gallery2.apk
That is the actual AOSP gallery, modified to install as a standalone application. The source code is in another repository on my github.
*note: it will not do you any good at all to swap out your phone, since there is no indication that you are experiencing a hardware issue.
But why other people doesn't experience this problem that is related to WiFi? All people use WiFi and every time. Is there a way to fix the WPA_supplicant issue? Maybe a custom ROM?
My first n6 had also an hw issue, I think, because before it rebooted it gave me some little "buzz" from the top speaker.
mouse100 said:
But why other people doesn't experience this problem that is related to WiFi? All people use WiFi and every time. Is there a way to fix the WPA_supplicant issue? Maybe a custom ROM?
My first n6 had also an hw issue, I think, because before it rebooted it gave me some little "buzz" from the top speaker.
Click to expand...
Click to collapse
all people use WiFi is an incorrect statement. you can say most ppl use wifi, but all would never happen. I hate using WiFi and NEVER use it except when its absolutely necessary. ive probably used WiFi 2 times on my n6 since getting my n6 in November, and there's no WiFi issues here.
mouse100 said:
Is there a way to find the malicious app?
Click to expand...
Click to collapse
Yes, start with stock and install a few apps at a time until you get the problem. Given the fact that you have 2 different phones experiencing the same problem, it is much more likely that it is something software related rather than hardware (though I suppose it could be possible if you're really unlucky ).
mouse100 said:
But why other people doesn't experience this problem that is related to WiFi? All people use WiFi and every time. Is there a way to fix the WPA_supplicant issue? Maybe a custom ROM?
Click to expand...
Click to collapse
You said that it happens when you change from one wifi network to another. Most people don't do that. Most people have one wifi network at a time and don't change it.
There is also a huge difference between wifi network configurations... A/B/N/AC, frequency, bandwidth, multiple-bands, encryptions, etc.
My first n6 had also an hw issue, I think, because before it rebooted it gave me some little "buzz" from the top speaker.
Click to expand...
Click to collapse
Normal.

WIFI signal very poor. Drops out if not in 2m range.

Hey guys. I've read a lot of WiFi issues here on the forums and net but have yet to find a solution. My phone has had its WiFi range slowly reduce over time to the point where I can't go 2 meters away from the router or else it would just drop out. The problem started happening a few months back where the signal got weaker and weaker as the days went on. I was not too sure what was going on and flashed Kit Kat on it but it did not solve the issue. Went back to Marshmallow and still happening. I've tried adding a WCNSS_qcom_cfg.ini to "/system/etc/wifi" and "/system/etc/firmware/wlan" to no avail. I have also tried using legacy DHCP client in developer options. I had heard on a Sony forum that this might be hardware related and required a new motherboard. But I still don't know if it is the actual issue. If I can't find a software solution I was thinking that I can buy another Z3 Compact where the screen is broken but the actual mobo is still intact and working and replace it into my current phone.
Any advice would be greatly appreciated.
Cheers
probably u droped ur phone from hand and did some damage to it...or problem from motherboard. go to a service

Are major problems solved in the latest firmware? (Restarts, wi-fi & BF dropping...)

Are major problems solved in the latest firmware? (Restarts, wi-fi & BF dropping...)
Hi,
I want to buy XZ1 compact but I am reading this phone is restarting on its own, and has wi-fi and bluetooth problems. Can anybody please say, if those or other "critical" bugs are solved? I searched but it is hard to say for sure...
Basically I am quite depended on the phone and I really want it to be reliable. My current Motorola restarted maybe once in three years, so I am bit nervous about this.
Thanks
I'm on the latest firmware and I don't have any of that.
That said, I was on the November one for the last few months and also never had any of that.
That's the problem with forums like that, you're likely to only see the rare negatives of any device.
No issues for me.. smooth as butter.. great battery life.. LDAC working flawlessly with Sony headphones etc
Just wish I could turn the charging LED off
Also keep in mind if you unlock bootloader and load custom rom you're on your own. I havent gone that route this time and have had literally 0 issues in months
Okay, thank you, it seems it will be fine. I won't do custom rom but yeah root + xposed is a must for me.
I also got dropping WIFI. Really annoying and nothing seems to fix it.
xPandamon said:
I also got dropping WIFI. Really annoying and nothing seems to fix it.
Click to expand...
Click to collapse
Wifi working fine here. Check the settings on your router.
The restarts seem to be fixed. I think it was a regression with the previous one or two versions. The phone was fine, then it went from one or more a day, to none with the latest update. Wifi hasn't improved, but I did not find it that bad to begin with. Once it connects, it stays connected. It's that original connection where it sometimes decides "wifi? I don't have a wifi radio." Bluetooth is still terrible - works fine with a BT speaker, but is nearly useless with a car stereo.
Only 1 problem persists - Smart Lock don't work, it just a blank page. Can be resolved by restarting the device.

Redmi 4x trouble with connection and heat

Hello fellow members. I`ve stumbled upon a trouble with my Redmi 4X. I'd like to ask you if someone had similar problems with his Xiaomi. But first thing first...
I`ve dropped my phone few days ago. Guess what - broken screen :crying:. I did some research and decided to repair it on my own. I ordered orginial replacement kit (LCD + digitizer), watched few videos "how to" and I made it. But.
It seems that now I have some problems with network. Signal strength varies between full and the lowest (on 4G), but it feels like it's always the lowest. The internet is so slow, calling and sending messages is pure luck. Sometimes you can send or call, sometimes it's like out of range. I`ve tried setting "only 3g" setting, but it doesn't help. Factory reset didn't help aswell.
Additionally, the phone is overheating. I think it may be associated with the network problem, since phone can't find himself in range of mobile operator.
I called mobile operator and they didn't do anything, everything seems to be as before.
The phone is updated to the most recent OS (Global). I don`t have any necessary or strange apps, nor root or custom rom.
Before the change of LCD everything was running smoothly.
So, did any of you guys had some similar troubles with his/hers xiaomi? Could I broke something during the replacement? I think not, I was extremely careful, assembled everything as it should be but still..
Hope you guys could figure something out, since I`m really out of my mind what is wrong now.
Thanks!
dawid5210 said:
it feels like it's always the lowest. The internet is so slow, calling and sending messages is pure luck. Sometimes you can send or call, sometimes it's like out of range. I`ve tried setting "only 3g" setting, but it doesn't help. Factory reset didn't help aswell. Additionally, the phone is overheating.
Click to expand...
Click to collapse
Hi, the poor reception and overheating symptoms are typical of bad antenna or its connection, which were probably damaged during the impact. Without an antenna, RF transmitter has nowhere to dissipate its energy, hence internal overheating.
Please examine the PCB-antenna pairs of contacts on both sides of the connection. Good luck...
:highfive:
Try switching between preferred network 4G/3G/2G and see if you face the same issue.
you can also try using different network carrier sim into your device and your sim cars in other device and see if this issue persist
if issue persist try reconnecting antenna cable.

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