My camera on my Mi Mix has stopped working. When opened I get a blank image as the picture then app forces close. I tried other camera apps and same things happen. Has anyone else experienced this? I have not dropped or knocked the phone. I am thinking the camera hardware has failed!!!
I got it sorted. Had to wipe system and data and reinstall.
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I am having a problem with my wife's, Atrix HD. This just started out of no where with no changes or updates in phone/. When I open the camera app i just get a black screen with the controls but no camera image, the controls respond (change colors when pressed) but don't do anything and I never get a camera picture. after a while I usually get a camera is unable to initialize error. I have searched and either no one provides a solution that I haven't tried or theirs messed up after flashing a custom ROM which I haven't done. I have tried all the factory resets, clearing cache, clearing data in application management for camera and gallery and none of it helped as other have recommended. Out of frustration I rooted her phone so I could experiment with uninstalling the camera (and gallery) and installing other versions of camera (and gallery) from other phones/aosp/android versions ext. and then re-installing the stock ones all to no avail. I know that the all the cameras were working just a week ago and that the front facing camera was working in oovoo even after she started having trouble with the rear camera, but I cant get either of them to pull up now. Does anyone know of a solution to this problem? I am leaning towards either a hardware issue or maybe the camera firmware was corrupted somehow and if this were the case does anyone know how to remedy it?
Let me know if you need any more info.
Thanks,
Madness
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48 views and no replies, must be a real stumper!
Someone help!
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
I have this problem with two different phones...... On one I managed to repair is temporarily through a panicked series of resets etc. The other I had to RMA.
spikeroche said:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
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Click to collapse
I had this problem with my Nexus 5. rear camera would stop working. One thing to try is boot to safe mode and see if it works. Safe mode disables any 3rd party apps that can cause the camera to crash. If it works, it could be an app. For me, sometimes in safe mode it wouldnt work either. I contacted Google, went through a few steps and they sent me out a replacement device.
the exact thing happens to me too
spikeroche said:
I went to take a picture today and my camera instantly went to the front facing camera. The option to switch to the rear camera was missing. I click on the icon for panorama and I get a message that says " Sorry, no back facing camera available". I have tried everything I can think of including:
Rebooting the phone.
Deleting data and cache
Uninstalling camera updates
Factory Reset
Installing a different Rom.
Nothing has worked. Any other ideas before I contact Support?
Click to expand...
Click to collapse
I'm facing the same problem, someone please help us
jamalm said:
I'm facing the same problem, someone please help us
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Click to collapse
The answer is in this thread. You have to get it returned.
My rear camera was working last night and this afternoon it(Motorola Stock Camera) suddenly started telling me to restart the camera while Google Camera says that it can't connect to the camera. It's weird because I haven't dropped or treated the phone roughly lately and there haven't been any updates that would effect it.
Since the problem started I've done multiple restarts and completely wiped the device. The problem continues to persist. By experimenting with other camera apps I was able to figure out that the front facing camera still works fine. I'm worried that it is a hardware issue.
Mine just went out today. Mine happens to be an Asurion refurb. Anyone have any insight to this problem?
Good afternoon,
I have a Huawei P30 Pro VOG-L09, and after I did last month's software update, front camera stopped working. Whenever I launch the camera it crashed and keeps closing the camera app and opening back again. At some time the front camera will get a still photo and crashes again. Back camera is working normal.
I donwloaded another camera app but still does not work. Resetted cache of cameras, and even waited for the new update which I did yesterday. But still it dowsn't work
What can I do?
Thanks,
Darryl
darryl90 said:
Good afternoon,
I have a Huawei P30 Pro VOG-L09, and after I did last month's software update, front camera stopped working. Whenever I launch the camera it crashed and keeps closing the camera app and opening back again. At some time the front camera will get a still photo and crashes again. Back camera is working normal.
I donwloaded another camera app but still does not work. Resetted cache of cameras, and even waited for the new update which I did yesterday. But still it dowsn't work
What can I do?
Thanks,
Darryl
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Click to collapse
Hi Darryl90,
i have the same problem with a huawei p40 pro, i even rolled back to the lowest emui and replaced the front camera, but it still doesn't work. how did you fix your issue? may be i can try it too
thank you
Hello,
since my camera app is not working, same with apps that use the camera.
The problem is when i'm on the main camera i get a black screen (an absolute black, like if there is no signal) and the shooting button is not working. The camera works fine for selfies instead but when i switch to the rear cam the app freezes. I tryed everything from clearing data/cache, unistall and reupdate the app, nothing works even after the january update.
So whats the solution? Google team can make it to fix or do you think Is an hardware problem and i have to ask for a new unit?
It definitely looks like a hardware failure. The only thing you can try is to factory reset the phone if it still doesn't help - place a warranty claim.