Database Develop

Sound problem

My speaker would do a popping sound every so often, but this isn't the problem.
Recently I have noticed that the device does not output sound all of the time. My alarm didn't go off today, even though the alarm app was working perfectly. When I click preview on alarm app, sometimes it makes sound, sometimes not. The keyboard is not currently making sound., even though its in settings. When watching a flash video on the net the sound would cut off randomly.
The sound sounds fine when it does make sound, so I doubt that that is the problem.
Does anyone know what the problem could be?

Sounds like a hardware issue to me especially with the popping sound. If you are still within your time I would exchange it.

zer0trip said:
Sounds like a hardware issue to me especially with the popping sound. If you are still within your time I would exchange it.
Click to expand...
Click to collapse
I'm not really worried about exchanging. Amazon is very easy about its exchange policy, at least with the original kindle fire. You have a one year warranty.
The 30 day window is for refunds.
It probably is a hardware problem. I noticed that the speakers were popping more frequency. I have seen other people complain about the speaker popping issue as well. I was curious if any other people are experiencing similar problems.

I too have the "popping" sound when I slide the locker tab.

Just for informational purposes, I do not have any popping sound.
You're right Amazon is pretty good about returns.

zer0trip said:
Just for informational purposes, I do not have any popping sound.
You're right Amazon is pretty good about returns.
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Click to collapse
I have the same problem, speakers don't work at all while headset works fine. I noticed that when I disconnect the headset there's a popping sound.
Talked to AMZ customer support, they are aware of the issue and asked to wait a few more days until a SW update is available!
I'll wait and see, if the new SW doesn't fix it i will ask for a replacement.

stefcho_mgs said:
I have the same problem, speakers don't work at all while headset works fine. I noticed that when I disconnect the headset there's a popping sound.
Talked to AMZ customer support, they are aware of the issue and asked to wait a few more days until a SW update is available!
I'll wait and see, if the new SW doesn't fix it i will ask for a replacement.
Click to expand...
Click to collapse
i also experience both issues. first the pooping sound when i unlock the screen and the speaker sometimes don't work...
i hope the update will fix this issues...

No sound at all

So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?

UsernameWasTaken said:
So, about 24h ago, my phone lost the ability to dispense and intake sound. Just like that. A peculiar thing is that only audio jack works.
I didn't drop it or hit it or damaged it in any way, nor did anyone else, the phone was with me all the time. It just stopped playing the sound whether it's a ringing or sms or a notif of any kind. Music don't play on speaker, and when a call happens, there is absolutely no sound on either end of the line.
I did a factory reset and a V20b reflash and everything else and... nothing helped
Is it a hardware fault?
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Click to collapse
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.

Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk

JoinTheRealms said:
looks like a hardware fault to me, but it could be something pretty simple. It sounds like your saying the mic died also? this would narrow the issue down if so.
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Click to collapse
Yes, the mic died, too, because when called, the person on the other end gets no sound whatsoever from my part. It's the same the other way around, which is strange since the mic and ear speaker are on the opposite sides of the phone. What takes out both of them + the main speaker?
I recorded a film with camera while a moderate music played in the room, but there's nothing but crackling.
Ben36 said:
Did you have headphones plugged in before the issue?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Yes, maybe 3 hours before I noticed the problem the first time. I listened to music while outside.
If you're aiming at the phone thinks it has earphones always connected, it's not that. The phone clearly registers when they are plugged in and when they aren't by displaying, or not, the earphones icon in the notifbar.

Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware

It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk

Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing

Tcm9669 said:
Sounds like a weired issue to me. Once it happened, did you reboot the phone after this isue occured?
If I remember correctly, my old phone (not this one) had exactly same issue, I think rebooting and clearing cache and stuff (not sure if factory reset) fixed the issue. Worth a shot before going to fix the hardware
Click to expand...
Click to collapse
Yes, a few times. Factory reset and V20b reflash, too (It was on official 4.1.2 anyway), and wiped all the partitions from boot menu.
Ben36 said:
It's happened to me many times on my last Sony phone. Just keep jamming the headphones in and out and it should clear, the phone still thinks they're plugged in
Sent from my Nexus 5 using Tapatalk
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Click to collapse
As I stated in my previous post, phone detects the headphones the normal way when they are plugged in and displays the headphones icon in notification bar, and removes it when I pull them out. Furthermore, music players pause/stop playing the moment the phones are unplugged.
JoinTheRealms said:
Heres the LG 4x service manual if your interested, https://drive.google.com/file/d/0B_oeOAvJTvExc3RiQnN0NGQtanc/edit?usp=sharing
Click to expand...
Click to collapse
Thanks, I'll have a look, but I'm not really sure what I can or should do.
The thing is, the phone is under a year old and has warranty, so I elect not to open it by myself... yet. Just don't want to leave it at the shop where it'll most certainly spend at least 10 days before anyone even looks at it (because of Easter and International Workers' Day). I'm also baffled by the fact that the ear speaker on top of the phone doesn't work. If it were just the bottom part, I would've gotten a replacement and switched it myself (one part holds both), but it's obviously something more complicated than that and I don't dare to discover what on my own.
In any case, I'll see what I can do about the problem after the holidays and I'll keep you apprised of the outcome.

Epilogue: The motherboard was faulty and they gave me a new phone.

[Q] Sound gaps while BT streaming to car audio.

Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!

rozbit said:
Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!
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Click to collapse
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?

2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
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Click to collapse
Huh, I've turned off the 'Queue data in background' (I have polish locale and I don't know how this option is in english so I translated it literally) option in power management settings. Nothing has changed Also nothing has changed while I was driving car with Google Maps navigation (or Waze) turned on. Still gaps were present.
Unfortunately I don't have any other device that I could test my phone with Only other phones (and all phones works great).
I think I have to change Z3C to another phone, maybe SGS5 (but I don't like Samsung...)
Ehh, tough one

2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
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Click to collapse
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)

Sydrox said:
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)
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Click to collapse
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.

rozbit said:
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.
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Click to collapse
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.

Speaking of weird bluetooth bugs, my music has been playing in fast-forward occasionally (cm12). I have no idea why this happens or how to fix it, so if anyone has any ideas I'd greatly appreciate it.

2mal16 said:
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.
Click to expand...
Click to collapse
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though

rozbit said:
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though
Click to expand...
Click to collapse
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.

2mal16 said:
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.
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Click to collapse
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony

rozbit said:
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony
Click to expand...
Click to collapse
Jeah too bad i could not help, what you could try is go to a store and ask them whether you could try out some BT headphones, with the pretext of buying them ofc . If the issue is still present then it may be hardware related and an exchange unit could work just fine. Otherwise it points to some incompatibility issue that could maybe fixed somehow but not by me and my current expertise . Especially since i am not experiencing the same. Wish you the best and good luck !

I use a Bluetooth headset (mw600). Started with a nokia n900 and it had frequent gaps, probably due to wifi/interference. With the Z3C started with no gaps but now get few most likely when it leaves any wifi connection (hotspots).
Since you have tried all options on the phone side, it seems to be an issue with the particular car stereo. How about you reset the stereo by removing all power sources to it then pair the phone as a fresh new device and check if issue continues?

I have a similar issue. It seems like a head unit problem for me. Many problems there are with Pioneerer Head Units. Please don't buy this brand...

Have same problem with my Z3 and pioneer car sound.... No issues when i used samsung devices... Now i have a Z3 and the sound fails all the time....
I have 2 headsets bluetooth and i dont have any trouble....
The problem is between sony devices and pioneer!!!
Help!!!

This is not just between Sony and Pioneer. I have a Cardo Scala G9 BT headset for motorcycles, and never had a problem with my Nokia 808 for music streaming, nor my Nokia X2 DS (strictly used for GPS, no SIM).
Now that I bought my Z3C, I have this random gaps of silence while streaming music. Extremely annoying. Even after rebooting the phone, no resolution. Thought maybe there are some bugs with 5.1.1, so I went ahead and updated the firmware on my G9 from 1.6 to 2.1. Still same issue.
Another issue I found with the Z3C: When music streaming is playing, and I get a text message or a new email, the music volume lowers, but no notification sound comes through, before the music volume resumes. On my other phones, when I get a text message, the music volume goes down, and I hear the audio for new text, email, or whatever.
It is extremely annoying. Anybody know how to resolve first and second problem I listed?

Not a Sony issue. Had this with an lg g3 on a kenwood car stereo and the same with the z3c. Seems to be an android issue, as it didn't happen with ios. I am not 100% sure, but I think it only started with lollipop, because I had an htc one m7 before the lg and I don't remember ever having this before...

Yeah, I am inclined to agree with you.
With my Acura, the music has zero gaps. But when I am on a hands free call, I get the gaps! So it must be something buggy with how Android handles one of the BT channels. It is extremely annoying. And on the hands free calls, when the gap happens, my telephony audio goes to the phone. And when I try to switch it to BT mode, nothing, until the gap ends. Then I can switch back to BT mode. This is extremely frustrating.

Bump. I've been having this problem for months. I had it in KitKat too and it happens with any Bluetooth device. It always happens in specific parts in my route (place I go to often), even though I may have never connected to WiFi there or WiFi is off. Could it have something to do with GPS activity?

Any solution for this strange problem?
xperts help please!!!

msbearbr said:
Any solution for this strange problem?
xperts help please!!!
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Click to collapse
Hello everyone!
I also have exact same problem with my Z3C and... Sony's MEX-N5100BT, there's a couple miliseconds gap while the music is playing. The best part is that while I'm talking through the radio's built-in BT Phone, the audio never has this gap... or I haven't heard that since I'm using this radio.
But you know what? This happens so rarely that I just ignored it and got used to it and I recommend you to do the same

Nexus 6 speaker issue

Ok guys so I am having some terrible speaker issues on my nexus 6. Unlike the usual volume dropping at low battery, my nexus 6's speaker sounds like its at 20% even at full battery. My volume is 100% in sounds for everything (media, ringtone, alarms and notifications) but whenever I play anything via my speaker in play music, youtube, mx player etc, my phone will be fully charged but the sound from the speakers will be only 20% instead of the 100%.
Currently I am running the stock 6.0.1 unrooted. And yes I have already reflashed the stock rom twice already. I even rooted my phone again, and tried to manually boost the speakers via file and by editing the speaker file, but that also didn't help.
Any help would be appreciated guys.

You could try 'volume control plus' of Firestorm apps.

Hi. I also had the same problem. Usually this progresses to ultimate failure of the speaker. The top speaker is usually the victim. There are some discussions here http://forum.xda-developers.com/nexus-6/general/curious-speaker-volume-lowering-issue-t3136759 and here https://productforums.google.com/forum/#!topic/nexus/84nSaI1Btxc but i suggest you get ready to do an RMA or do a hardware (speaker) replacement. I actually did the replacement and now things work well. All the best.

kennethwendo said:
Hi. I also had the same problem. Usually this progresses to ultimate failure of the speaker. The top speaker is usually the victim. There are some discussions here http://forum.xda-developers.com/nexus-6/general/curious-speaker-volume-lowering-issue-t3136759 and here https://productforums.google.com/forum/#!topic/nexus/84nSaI1Btxc but i suggest you get ready to do an RMA or do a hardware (speaker) replacement. I actually did the replacement and now things work well. All the best.
Click to expand...
Click to collapse
So you mean to say that its an hardware issue and my only solution is to get the speaker replaced?

therazrguy said:
So you mean to say that its an hardware issue and my only solution is to get the speaker replaced?
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Click to collapse
I mean to say that there is plenty of discussions about it and some people have tried many solutions; what worked for me, in the end, is a hardware replacement. I suggest if you have warranty to use it. If you don't have warranty then possible hardware replacement is eminent.

I have a similar issue (or maybe the same). When playing music and turning the volume all the way up, the speaker volume automatically decreases. It's as if the phone is protecting the speakers. There's no setting I can find to prevent this. When I either have external speakers or headphones plugged into the headphone jack, or when using bluetooth, the volume is fine at 100%. It's a very frustrating problem and I just haven't had the time to scour through these forums for possible solutions, so I'm glad this was a new post.

I downloaded the beats audio mod and fixed the problem for me
Sent from my Nexus 6 using XDA-Developers mobile app

kennethwendo said:
Hi. I also had the same problem. Usually this progresses to ultimate failure of the speaker. The top speaker is usually the victim. There are some discussions here http://forum.xda-developers.com/nexus-6/general/curious-speaker-volume-lowering-issue-t3136759 and here https://productforums.google.com/forum/#!topic/nexus/84nSaI1Btxc but i suggest you get ready to do an RMA or do a hardware (speaker) replacement. I actually did the replacement and now things work well. All the best.
Click to expand...
Click to collapse
therazrguy said:
So you mean to say that its an hardware issue and my only solution is to get the speaker replaced?
Click to expand...
Click to collapse
kennethwendo said:
I mean to say that there is plenty of discussions about it and some people have tried many solutions; what worked for me, in the end, is a hardware replacement. I suggest if you have warranty to use it. If you don't have warranty then possible hardware replacement is eminent.
Click to expand...
Click to collapse
tempsaint said:
I have a similar issue (or maybe the same). When playing music and turning the volume all the way up, the speaker volume automatically decreases. It's as if the phone is protecting the speakers. There's no setting I can find to prevent this. When I either have external speakers or headphones plugged into the headphone jack, or when using bluetooth, the volume is fine at 100%. It's a very frustrating problem and I just haven't had the time to scour through these forums for possible solutions, so I'm glad this was a new post.
Click to expand...
Click to collapse
If this is what I think it is, it is not a hardware issue. Myself and others have posted in the past regarding this. Nexus 6 purchased in February brand new, started seeing this issue in March. Very similar. But for me volume would be stable at a certain level, normally below half, then when increasing the sound, seconds or minutes later it would decrease by itself and pressing the volume up would not do anything. Had this issue with a custom ROM and no audio mods as well as using V4A and Arise sound mod. Have yet to pin point what it is.

christianpeso said:
If this is what I think it is, it is not a hardware issue. Myself and others have posted in the past regarding this. Nexus 6 purchased in February brand new, started seeing this issue in March. Very similar. But for me volume would be stable at a certain level, normally below half, then when increasing the sound, seconds or minutes later it would decrease by itself and pressing the volume up would not do anything. Had this issue with a custom ROM and no audio mods as well as using V4A and Arise sound mod. Have yet to pin point what it is.
Click to expand...
Click to collapse
This is exactly what my Nexus 6 does. And, at this point I'm just glad it's not just my device. I bought the device used on Swappa and tested pretty much everything but didn't really notice this issue until a month or so later. I was wondering if I got a partially defective device. But it sounds like I didn't.

I have the same problem as most of your descriptions . it occurs at all battery levels. Speakers sounds fine no crack or pop. Top & Bottom for about 2 or 3 seconds, volume auto changes to about 40% of max. the power amplifier(s) may be the culpert here?
I been reading all over the net , Xda, Android police, Android Central & other's with N6 & some Sammy's having the same problems.
Hard to believe that there isn't a definitive answer? & to think,we were lucky enough to buy the N6? :crying:

Issues with Maps, YouTube and Netflix

This is so strange. When I'm watching Netflix on my Note 8, the pause screen pops up as if I touched the screen. Happens maybe 5 or 6 times per 1 hour episode. I also noticed it happening on YouTube. In addition, Maps will auto-minimize and go into picture in picture mode without me touching the phone. Anyone else have this issue or have any words of wisdom on how to fix it.

lifeofriley68 said:
This is so strange. When I'm watching Netflix on my Note 8, the pause screen pops up as if I touched the screen. Happens maybe 5 or 6 times per 1 hour episode. I also noticed it happening on YouTube. In addition, Maps will auto-minimize and go into picture in picture mode without me touching the phone. Anyone else have this issue or have any words of wisdom on how to fix it.
Click to expand...
Click to collapse
Are you using headphones with inline mic? This has caused the problems you describe to me before. I have not got a clue otherwise.

stonedpsycho said:
Are you using headphones with inline mic? This has caused the problems you describe to me before. I have not got a clue otherwise.
Click to expand...
Click to collapse
It has occurred with earpods with mic, Bluetooth headphones with mic and the maps issue happened in my car so no headphones were plugged in just bluetooth on the head unit. This is so strange and annoying lol

stonedpsycho said:
Are you using headphones with inline mic? This has caused the problems you describe to me before. I have not got a clue otherwise.
Click to expand...
Click to collapse
Exactly what I would've guessed too.

lifeofriley68 said:
It has occurred with earpods with mic, Bluetooth headphones with mic and the maps issue happened in my car so no headphones were plugged in just bluetooth on the head unit. This is so strange and annoying lol
Click to expand...
Click to collapse
I do not use my £60 headphones for this reason
If it was me I would at least try a factory reset, that 'may' resolve it. Just a lot of work setting the phone up again if it does not. (factory reset will wipe internal storage...)

lifeofriley68 said:
It has occurred with earpods with mic, Bluetooth headphones with mic and the maps issue happened in my car so no headphones were plugged in just bluetooth on the head unit. This is so strange and annoying lol
Click to expand...
Click to collapse
Try to wipe the cache on all the apps?