sim card removed restart - Galaxy Note5 Q&A, Help & Troubleshooting

hey
I bought an used note 5 (n920PVPS2BPD1) from china and I am living in Egypt
in every call usually after 5 minutes it disconnect and pop up message appears "sim card removed" and I should restart
also it occurs when I am using mobile data.
my useless trials based on internet comments >
1.the mobile was already rooted so I flashed a new custom rom and the same occurs
2.no 4g forced when I was using a 4g sim (Vodafone)
3.used 3g SIM instead of 4g and auto 3g-2g applied
4.2g only sometimes
5.added simple plaster tape over the sim to hold it in the tray
I cant even sell the phone here because of this and any engineer here suggested to open the phone and change the whole sim tray. so before labeling it as a hardware issue would someone help me in this ?
ill be so grateful

Maybe forget about a 3 year old phone?

Just use small thin tape to fix the position of sim card on the sim card tray. That worked for me on my 3 years old note5

I'm tempted to also think it's to do with the sim tray. Last comment is interesting, or you could add several layers of tape to the sim to have more pressure with the contacts in the tray.
First thing I would do is try cleaning the contacts by inserting in and out 20 the sim 20 times. If nothing of the above work, then have someone to open the device and clean the sim tray contacts with alcohol, or change the tray if you're able to find a replacement.

Related

Missing sim card?

Okey, here is a stange problem!
I purchased a used Tytn II today, and everything seems to work fine! BUT there is a BIG BUT, every time I restart my device it says that the sim card is missing even tough it is in fact in the device, then I have to take the card out reset the device shut it off again and insert the sim card!
Sometime it works and sometimes I have to repeat that procedure several times before it realises that there is a sim card!
Is someone else having this problem, and if yes how do you go around fixing this?
Or is my device simply broke?
Thanks in advance!
I posted this a couple of months ago - works for me
"Happened to me when I got a T-Mobile PAYG SIM last week to trial for data coverage.
Popped SIM in and worked well.
I then tried a Vodafone Sim and that was ok.
When I put the T-Mobile SIM back in - I got the message "no SIM found"
Tried Orange and Vodafone and they both gave the same message !
I was not convinced the SIM'S were making good contact - there seemed too much movement under the flimsy metal crossbar.
The solution to get the T-Mobile and other SIM's working was to insert a small piece of paper on top the SIM as you slide it under the metal crossbar.
This puts a little bit of extra padding on top of the SIM to help make decent contact.
I suppose the paper could be put on top of the crossbar instead to achieve the same effect but have not tried this.
r
Andrew
Also make sure the sim is clean - use a pencil eraser is one suggestion.
So far so good!
bigdish said:
I posted this a couple of months ago - works for me
"Happened to me when I got a T-Mobile PAYG SIM last week to trial for data coverage.
Popped SIM in and worked well.
I then tried a Vodafone Sim and that was ok.
When I put the T-Mobile SIM back in - I got the message "no SIM found"
Tried Orange and Vodafone and they both gave the same message !
I was not convinced the SIM'S were making good contact - there seemed too much movement under the flimsy metal crossbar.
The solution to get the T-Mobile and other SIM's working was to insert a small piece of paper on top the SIM as you slide it under the metal crossbar.
This puts a little bit of extra padding on top of the SIM to help make decent contact.
I suppose the paper could be put on top of the crossbar instead to achieve the same effect but have not tried this.
r
Andrew
Also make sure the sim is clean - use a pencil eraser is one suggestion.
Click to expand...
Click to collapse
Okey, I tried to put some paper between and so far it works!
The strange thing is that I did not even try to replace the card, I just rebooted the device and the sim card was missing!
Cant figure that out!
Hi there,
I just wanted to stop in and say thank you! I have been beating my head against the wall for the past two weeks over why my Tilt kept losing its network connections in perfect conditions and constantly telling me the SIM card was missing. Reseating it only worked once in a great while, but slipping a piece of paper in there seems to have done the trick nicely. I did notice that the contacts on the Tilt dig grooves into the SIM card contacts - do you think perhaps this is the problem or is this common among cell phones?
Thanks Bigdish, worked for me too.
thanks a lot for the information, putting a paper on the SIM resolved the issue in my tytn II, I was so nervous when I saw sim not found in my phone and tried to do reset several times and also repeated the ROM upgrade several times and finally a piece of paper served the purpose thanks....

Not reading sim

I bought a new to me tilt. I am using the same sim card as my last tilt, but every few minute/hours I loose all signal and the phone says that there is no sim. I have checked my sim and its clean. I have checked the phone using my wifes sim and i get the same problem. I have stuck a piece of paper behind the sim as it was inserted into the phone and nothing works. After a soft reset it will normally read the sim but doing this every few hours is crazy. I have ordered all required tools and am prepared to do surgery on the phone by switching sim sockets. I would like to avoid this can someone please help.

Faulty SIM tray on Xperia T

So, just after the first day I got my Xperia T, the SIM tray was broken. I noticed my device having random reboots, then telling me there's no SIM card inserted. It took me some time, but then I noticed that whenever I insert my SIM card and close the tray, it just pops right out again. First I thought that maybe my SIM card was the problem, since I'm using a Nano-SIM with an adapter, so I tried with a regular Micro-SIM instead, but that didn't work either.
Right now my device is in repair and as I can tell from the repair status, they replaced the whole mainboard, which hopefully solved the problem.
Is anyone else having issues like that?
Same here, I had to put several layers of adhesive tape over the microsim to fatten and then lock it into the tray. Nasty, but working.
Same for me, but with 2 layers of post-it, it works.
Bad cut simcard or not perfect adapter is problem. Them simple brake a tray. Then good ones doesn't work either.
Use proper SIM card from first time.
Had the same problem - is it possible to replace only sim tray or is necessary to replace the whole mainboard?

Sim card problem

Hello,
I currently have a Nano sim card and the Xperia Z doesn't seem to recognize it when I've fit it with the Nano to Micro sim adapter. Has anyone had success with the Nano to Micro adapter or does the Xperia Z only "recognize" true Micro sim cards?
My partner has the same phone as myself XZ she has the nano SIM working in her XZ it was fiddle getting the simcard in as the XZ has tray itself so I can't see reasons why you have these issues tbh I cut the simcard myself as she wanted the iPhone 5 till I got my upgrade she wanted this XZ now stuck with 3 contracts but hey hope this helps.. Just make sure it's all aligned up and it's inserted with SIM contacts facing down..
Sent from my C6603 using xda premium
charvin96 said:
Hello,
I currently have a Nano sim card and the Xperia Z doesn't seem to recognize it when I've fit it with the Nano to Micro sim adapter. Has anyone had success with the Nano to Micro adapter or does the Xperia Z only "recognize" true Micro sim cards?
Click to expand...
Click to collapse
I have a nano sim with micro sim adaptor, works fine, just make sure you have the sim inserted correctly and up the right way.
I can't for the life of me figure out what this network problem is. I'm with Bell Canada and the sim card is not cooperating - haven't been able to get service and I inserted the sim card with the adaptor properly because it recognizes the phone number I have. Going to try buying a Micro sim tomorrow and see if that works, if not, this phone might have to go back :crying:
charvin96 said:
I can't for the life of me figure out what this network problem is. I'm with Bell Canada and the sim card is not cooperating - haven't been able to get service and I inserted the sim card with the adaptor properly because it recognizes the phone number I have. Going to try buying a Micro sim tomorrow and see if that works, if not, this phone might have to go back :crying:
Click to expand...
Click to collapse
So what is your problem exactly? Can you make phone calls? Can you recieve phone calls? Is data not working?...
Anyway try this. Go into settings, then more under data usage, then mobile network settings, Access point names, do you have any listed here? If not go into network operators, should force the phone to search and list ALL the available networks, all the ones with the NO symbol will be other neworks you can't use on that SIM. Now select your appropriate option. Make sure data is enabled.
Data is enabled but I have the red exclamation point in the top left of the status bar indicating no service - can't make calls, no data, not able to browse the internet, etc. All the normal things you would expect to do with data, of course, I can still go on Wifi and such.
My network doesn't seem to be showing up when it searches for service providers, all I see is 2G/3G EXT under my available networks.
danw_oz said:
So what is your problem exactly? Can you make phone calls? Can you recieve phone calls? Is data not working?...
Anyway try this. Go into settings, then more under data usage, then mobile network settings, Access point names, do you have any listed here? If not go into network operators, should force the phone to search and list ALL the available networks, all the ones with the NO symbol will be other neworks you can't use on that SIM. Now select your appropriate option. Make sure data is enabled.
Click to expand...
Click to collapse
Maybe your provider is not sending out APN's/connection settings for this phone, or has the sending of APN's/connections locked down to known devices for their network, would pay to ask them first before you purchase another SIM etc.
xperia z no service
i have quite similar problem too. my problem is, i often got no service when i am outside my home. whenever i was in my home, the connection network is excellent. but when i went outside home like going to work, i got no service at all.
the only way i tried to get the connection back is by trying to call someone, then the network will be present about a couple of seconds and then no service at all.
please help me, i can make phone call when i am at home but i couldnt receive any phone call when i am outside. i am the opinion that the service provider cut my sim card wrongly. could it be the problem?
thanks in advance.
Hi Everyone,
I have purchased my Xperiz Z 'C6602' in the start of this year (2014). Yesterday, I faced a problem that my mobile was showing no Sim card detection. I have restarted my mobile many times, open the Sim slot and again placed it corrected but the problem persists. I have reset my mobile, check the aeroplane mode but all is well. I am wondering that how this happened because my mobile was working great. I used it at night very well and then after some hours at morning the mobile showed no network connection (detect no Sim) while the Sim was in the Sim Slot.
Please tell me the solution of this problem. Thanks
problems with 3 in 1 sim cards- solved
Had problems with my new Consumer Cellular card in a 6 month old LG phone (takes full size card) and a 1 year old Samsung 3 mini (takes mid sized card).
The original card they sent me was a 2 in 1 card and worked fine in both. When I had my number transfered from my original carrier they sent me a new card which was 3 in 1. It initially worked but then stopped in both within a couple of hours. They sent me new 3 in 1 card- same problem.
I read on line to put a piece of paper about the thickness of a manila folder between the top of the card and the metal bracket to apply more force to the contacts- worked fine in BOTH phones.
Why? Because the nano section of the SIM is thinner than the other two sections. To make matters worse, the side with the contacts is recessed into the card instead of flush to the face of the card. When it is placed in a non-nano phone, there is insufficient force on the electrical contacts.
Hope this helps someone.
dcm0123 said:
Had problems with my new Consumer Cellular card in a 6 month old LG phone (takes full size card) and a 1 year old Samsung 3 mini (takes mid sized card).
The original card they sent me was a 2 in 1 card and worked fine in both. When I had my number transfered from my original carrier they sent me a new card which was 3 in 1. It initially worked but then stopped in both within a couple of hours. They sent me new 3 in 1 card- same problem.
I read on line to put a piece of paper about the thickness of a manila folder between the top of the card and the metal bracket to apply more force to the contacts- worked fine in BOTH phones.
Why? Because the nano section of the SIM is thinner than the other two sections. To make matters worse, the side with the contacts is recessed into the card instead of flush to the face of the card. When it is placed in a non-nano phone, there is insufficient force on the electrical contacts.
Hope this helps someone.
Click to expand...
Click to collapse
Was looking up ways to get the sim card tray FIXED.. Brilliant solution, indeed. Paper ROCKS>> Once I put a few pieces of paper between the sim card and the tray, the sim is detected. Thanks a ton for sharing the simple and effective solution!!

Z3+ sim1 issue

Hello,
I am facing the following, when I put the sim card at sim1 slot, after 10 minute of working my phone overheated and the phone give a message "sim card removed or inserted" and my phone restarted but if I pit it at sim slot2 I never face any overheat issue at all and no insert or remove sim card.
anyone face this issue? please advice.:crying::crying::crying:
I've already replaced two phones and the third one has sim 1 issues again, the tray for sim 1 is very delicate and breaks easily
Sent from my E6533 using XDA Free mobile app
so you mean it will be hardware issue or it can be solve by software repair or update?
Hardware issue kid

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