wifi disconnecting - Samsung Galaxy Note 9 Questions & Answers

Randomly, but always, my wifi will disconnect. I have reset network settings. Reset all phone settings. Rebooted router. Still happening. My pixel is just fine on same network. ?
Totally stock on ATT. No mods at all

v2.2v said:
Randomly, but always, my wifi will disconnect. I have reset network settings. Reset all phone settings. Rebooted router. Still happening. My pixel is just fine on same network. ?
Totally stock on ATT. No mods at all
Click to expand...
Click to collapse
dhcp issue? looks like phone can connect but can't receive an ip. or an ip conflic with a manualy bound ip on a device in the network.
does it do it on all wifi access points? or only a specific one?

bober10113 said:
dhcp issue? looks like phone can connect but can't receive an ip. or an ip conflic with a manualy bound ip on a device in the network.
does it do it on all wifi access points? or only a specific one?
Click to expand...
Click to collapse
Just my home router. Haven't ever had an issue with any previous phone.

v2.2v said:
Just my home router. Haven't ever had an issue with any previous phone.
Click to expand...
Click to collapse
replicate else where. then you will know if its device or your network

Mine does this also.
Was starting to question my network as well. We run a Verizon hotspot with unlimited data for our home wifi since there are no other options in our rural area for actual high speed internet.
I am really leaning towards a software issue,hopefully fixed by an update, since no other phones, S7's and an apple, have issues.
Sent from my SM-N960U using Tapatalk

kimber45 said:
Mine does this also.
Was starting to question my network as well. We run a Verizon hotspot with unlimited data for our home wifi since there are no other options in our rural area for actual high speed internet.
I am really leaning towards a software issue,hopefully fixed by an update, since no other phones, S7's and an apple, have issues.
Click to expand...
Click to collapse
Extremely frustrating ? I've tried everything

Does it only happen at home? If it does, what's the security of your router set to? TKIP+AES can cause issues on 2.4GHZ and 5GHZ routers especially if they are older models of 2+ years.
Try powering off your router for 2 minutes and then turn it back off. I had to do that because Comcast Xfinity!!!??

Related

Verizon FiOS and Wi-Fi

Hey all. I saw a thread where an issue was briefly mentioned before but saw not resolution. I just had FiOS installed at my house last week and ever since then I cannot get to the internet when connected to Wi-Fi.
Just so there is not any confusion, I am able to connect to wi-fi and get an IP address. I am also able to access the verizon router's web page from my phone but cannot get out to the internet. It works fine on 3G and Edge.
The problem is seen on both my G1 (running Super D 1.5) and my wife's phone (Running CM 4.2.4).
Anyone else seen this problem and know a solution?
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
evilkorn said:
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
Click to expand...
Click to collapse
I already turned off all the wi-fi security and tried, still a no go. Verizon FiOS uses a modem/router combo and you have to use it. Prior to last week I had a Comcast using a Motorola Surfboard Cable Modem and a D-Link Wireless router with no issue.
I have no doubts this is a router issue I just don't know what it could be as all 3 of my wireless computers are able to access the internet without any issues. The only devices that are having problems are the wife and my G1's.
I will try to do a factory reset today but am afraid this may affect the FiOS home media server and other Set Top Box I have.
I was just hoping someone had a solution to this as someone else mentioned the issue on this thread: http://forum.xda-developers.com/archive/index.php/t-444245.html
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
evilkorn said:
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
Click to expand...
Click to collapse
yeah, basically what I had done was turned off the wi-fi on the verizon router and hooked my D-link wireless N router up so the Verizon was basically just acting as a modem. I took my d-link out of the equation to troubleshoot and determined that it is definitely something with the Verizon router, I just don't know what. The interface on the Verizon router is crap too.
I'm going to reset the router today and see if that resolves the problem. Other than this issue I have been totally happy with their service. The FiOS Cable is nice and the broadband is way faster than what I was getting with Comcast.
This is solved. It turned out to be a port forwarding issue.

[Q] Xperia T Wi-Fi problem

I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Dutchmann said:
I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Click to expand...
Click to collapse
On your router have you set it to dual band as a lot of the time they have it defaulted to 2.4 b/g so you'd need to change it to auto or whatever option allows all. On my Linksys it says 2.4 and 5 as an option in the dropdown. That would be the only reason I can think of. Have you tried with any other device to connect to your 5ghz network?
Likely a router compatibility issue. I can connect to a Linksys e4200 on 5ghz with no problems
Sent from my Xperia T
My Xperia T refuses to connect to my WiFi AP. It's only 2.4GHz, but according to the logs on the AP, it isn't even trying. On the phone side I very briefly see "Connecting" or similar on the AP list, then it reverts to Saved.
Log on phone is filled with entries like this:
Code:
I/wpa_supplicant( 565): wlan0: Trying to associate with 00:0c:42:XX:XX:XX (SSID='LFWnet' freq=2412 MHz)
I/wpa_supplicant( 565): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=00:0c:42:XX:XX:XX status_code=1
MAC's partially XX'd
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
LadFromWales85 said:
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
Click to expand...
Click to collapse
I'm on generic UK rom and using a BT Home Hub without any problems. I've also got my old dLink wireless n router I use as a print server and it works fine with that too. My brother has a Sky router (Netgear I think) and that works fine.
I think you must be unlucky.
---------- Post added at 07:11 AM ---------- Previous post was at 07:07 AM ----------
Is your SSID published? Have you tried turning off all security on the router to see if you can connect then? (obviously I'm not suggesting you leave it unsecured but it is something to try.)
Also, posting your router details may give you an idea if others have been successful with that router before you splash any cash on a new one.
Hi, my Xperia T also is not able to connect with my e4200 5 GHz WiFi. My Laptop and a Samsung Phone works without any problems... I read (sorry I don´t remember the forum link) Sony did not enable the 5 GHz frequency because of driver issues. But if it works on some phones, maybe it´s a provider specific issue like the permanent bootloader lock?
Might be worth updating the firmware of your router?
Sent from my LT30p using xda app-developers app
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Dutchmann said:
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Click to expand...
Click to collapse
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
pechnatunk said:
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
Click to expand...
Click to collapse
Skylegend said:
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
Click to expand...
Click to collapse
Hmmm, that's strange - my modem is set to WEP and it's not really a connection problem but a signal strength problem. But like I said - no other device has this issue. It is hard to test - right now I'm accessing this from a cloud connection which is average compared to another I used this morning, though much better than at home. But I don't know how close I am to the transmitter right now.
Hello again,
I'm still trying to get to the bottom of this:
So my Xperia T can connect and use the wifi in my house fine IF I am within 2-3 metres of my router, which has the following settings -
O2 Wireless Box, model - TG585v7
Software release - 8.2.7.7
Boot loader 1.0.0
Interface Type: 802.11b/g
Band: 2.4G Hz (This unfortunately cannot be changed)
It is currently set to WEP security but when I changed to WPA-2 there was still no change - could only connect when a couple of metres away.
Also even when holding my phone 10cm away from the router I still only get a "Good" connection. So I started to think it must be my phone that is faulty - I've been to coffee shops and picked up the free Cloud wifi ok, though one kept dropping in and out. And I have been into mobile phone shops testing their wifi and it connects.
But yesterday I went to Carphone Warehouse and compared to one of their demo Xperia T phones - the demo was connected to their wifi fine yet my phone could not even "see" their connection - I was sure it was my phone.
But now I'm really confused - today I went to a different Carphone warehouse - there was no demo phone but I picked up their signal and the quality was "Excellent" - something I'd never seen before.
My phone is locked to T-Mobile - can a carrier locked phone somehow restrict access to certain routers?? Seems very weird to me, though I am quite a novice at all of this.
Any help would be much appreciated.
Thanks.
locked phone won't block AP access... maybe backup your data and try master reset.. factory reset... don't need erase sd card.
Sent from my LT29i using xda app-developers app
Are you using the T-Mobile WiFi app? If so delete your connection from settings, then set your home WiFi via the T-Mobile app, it may be connecting to the open one not your full one.
If you don't use the app, I would change the channel on the router and try that.
Sent from my LT30p using xda app-developers app
xperia t
I use Xperia T in Turkey but I bought ıt in Bosnia. I checked my phone's ID and ın myphone has got Vodafone Wi-Fi .. When My phone's Wi-Fi is online then suddenly myphone begin afresh itself. What is the problem please help me ..
I had the same problem then I discovered it happen only in stock firmware or stock based ROM. Try Flashing CM10 or CM10.1. Your problem will likely be solved.

Phone will not pick up an IP Address

Hello there. Working in a Hotel and the IT person just restarted the Router for the WiFi. My phone though looks like its stuck on the old IP and will not pick a new one automatically. Proxy is in auto, DHCP is auto. The network is open. An old SG 2 is ok, an iPhone is also ok. My One not. Any ideas? I have tried restarting, new network search etc but nothing.
Maliacrete said:
Hello there. Working in a Hotel and the IT person just restarted the Router for the WiFi. My phone though looks like its stuck on the old IP and will not pick a new one automatically. Proxy is in auto, DHCP is auto. The network is open. An old SG 2 is ok, an iPhone is also ok. My One not. Any ideas? I have tried restarting, new network search etc but nothing.
Click to expand...
Click to collapse
Try going into the area with Wi-Fi SSID's are listed, hold down the connection you're trying to connect to, and click "Forget Network". This should clear out whatever settings on the phone side preventing it from connecting. Might also have to reset the router one more time.
bigblueshock said:
Try going into the area with Wi-Fi SSID's are listed, hold down the connection you're trying to connect to, and click "Forget Network". This should clear out whatever settings on the phone side preventing it from connecting. Might also have to reset the router one more time.
Click to expand...
Click to collapse
Thank you. Did that already couple of times (SSIDs). Mystery is still remaining, but problem was solved after rebooting the router. Although any other mobile device (iphones and smartphones) had no problem... thanks anyway.

WiFi

I just updated my Nexus 6 from T-Mobile and now the WiFi won't turn on. Any one else with this issue?
It will just show this
Sits on this screen also. WiFi is broken
Bump
jprovan1 said:
Bump
Click to expand...
Click to collapse
Might be defective, might be a bug you should try a factory reset. I suspect I have a WIFI problem as well (not the same) as mine will absolutely not connect to my work network even though it should and I've tried everything.
youareme7 said:
Might be defective, might be a bug you should try a factory reset. I suspect I have a WIFI problem as well (not the same) as mine will absolutely not connect to my work network even though it should and I've tried everything.
Click to expand...
Click to collapse
Same here. I had the problem on the Nexus 5 and hoped the Nexus 6 would solve this but I cannot connect to my work wifi either.
I am having the same problem at work too. Never had it on any other devices (m8, nexus 5, note 4, etc.) Wondering of they did something new with WiFi or if its the router settings or outdated routers.
Android devices have had a history of issues with some older Wireless Access points. The problem isn't that they won't connect, but that they won't get an IP address. You may be able to work around the issue, by finding an unused IP address, and manually setting it for that wifi connection. Contact your IT person if you don't know what all this means, and ask him/her for the following:
IP Address
Subnet Mask
Default Gateway
DNS Server
You'll need those to set things up manually. If you can connect after setting it up manually, then the issue is incompatibility with the WiFi access point (or the DHCP server, which gives out IP Addresses), not with your phone.
jt3 said:
Android devices have had a history of issues with some older Wireless Access points. The problem isn't that they won't connect, but that they won't get an IP address. You may be able to work around the issue, by finding an unused IP address, and manually setting it for that wifi connection. Contact your IT person if you don't know what all this means, and ask him/her for the following:
IP Address
Subnet Mask
Default Gateway
DNS Server
You'll need those to set things up manually. If you can connect after setting it up manually, then the issue is incompatibility with the WiFi access point (or the DHCP server, which gives out IP Addresses), not with your phone.
Click to expand...
Click to collapse
I will give that a try. I just confirmed that it's ONLY my nexus 6, I brought in my nexus 7 2013 with lollipop to work (which I have never done) and it was able to connect with no problem so now I'm sure it's a problem with the nexus 6.
EDIT: I tried manually connecting to the router and that didn't do it as well. I wish there was a way to submit the bug because it's a pain in the ass to not have wifi on my phone at work, poor signal in the building means it kinda chews on the battery.
If anyone else tries manual and succeeds please let us know!
https://code.google.com/p/android/i...fi&colspec=ID Type Status Owner Summary Stars
Add feedback to escalate the issue. I get no cellular signal inside my office at work so WiFi is A MUST for me.
HCdroid said:
https://code.google.com/p/android/i...fi&colspec=ID Type Status Owner Summary Stars
Add feedback to escalate the issue. I get no cellular signal inside my office at work so WiFi is A MUST for me.
Click to expand...
Click to collapse
Yep exactly, it's not just a nexus 6 issue, it also affects the nexus 5 on LXR210. Sounds like it's actually cisco's fault for incorrectly using the wrong EAPOL-Key descriptor version (3 instead of 2). Hopefully google fixes the issue quickly.
I had a defective unit. Took it back to T-Mobile and they had one Nexus left and swapped it out now everything is great. Now the damn X Where it says NEXUS on the back of the phone fell off . Oh well
I have the AT&T Nexus 6 and now I'm having WiFi issues. Keeps dropping connection or says poor than disconnects. No issue on any other device and it will not even show my 5ghz band.
Sent from my Nexus 6

Note 8 not connecting to Xfinity Wifi

I have a Note 8 running on VZW and my device won't connect to my XFINITY wifi network at home. I tried changing the password encryption to one of the solutions below and I even changed it to open, and it did not work. I also tried changing the IP settings from DHCP to static and that didn't work either. I connect to other wifi hotspots and wifi but not my home. Also, however, I have other devices connected to the wifi just fine. I cannot seem to find a solution to this issue.
islandcs1 said:
I have a Note 8 running on VZW and my device won't connect to my XFINITY wifi network at home. I tried changing the password encryption to one of the solutions below and I even changed it to open, and it did not work. I also tried changing the IP settings from DHCP to static and that didn't work either. I connect to other wifi hotspots and wifi but not my home. Also, however, I have other devices connected to the wifi just fine. I cannot seem to find a solution to this issue.
Click to expand...
Click to collapse
Maybe try setting your wifi to a different channel on your router?
islandcs1 said:
I have a Note 8 running on VZW and my device won't connect to my XFINITY wifi network at home. I tried changing the password encryption to one of the solutions below and I even changed it to open, and it did not work. I also tried changing the IP settings from DHCP to static and that didn't work either. I connect to other wifi hotspots and wifi but not my home. Also, however, I have other devices connected to the wifi just fine. I cannot seem to find a solution to this issue.
Click to expand...
Click to collapse
is it your home network or xfinity hotspot network
I am a actual xfinity mobile and home internet user
For the life of me I can connect to my home networks but not my home xfinity hotspot also broadcasted from my router. It shows up,I can click it,But never connects....
I also have issues with other xfin hotspots.
Not all but some
It is my home network that my note 8 won't connect to, but it connects to other networks, I believe something is blocking it.
TheMadScientist said:
is it your home network or xfinity hotspot network
I am a actual xfinity mobile and home internet user
For the life of me I can connect to my home networks but not my home xfinity hotspot also broadcasted from my router. It shows up,I can click it,But never connects....
I also have issues with other xfin hotspots.
Not all but some
Click to expand...
Click to collapse
islandcs1 said:
It is my home network that my note 8 won't connect to, but it connects to other networks, I believe something is blocking it.
Click to expand...
Click to collapse
Now I know they got that xfi crap have you gone on your router and xfi app and allowed
Yup I went through all that and the admin tool and nothing. I turned the firewall temporarily too to see if the problem persists and it does.
TheMadScientist said:
is it your home network or xfinity hotspot network
I am a actual xfinity mobile and home internet user
For the life of me I can connect to my home networks but not my home xfinity hotspot also broadcasted from my router. It shows up,I can click it,But never connects....
I also have issues with other xfin hotspots.
Not all but some
Click to expand...
Click to collapse
islandcs1 said:
Yup I went through all that and the admin tool and nothing. I turned the firewall temporarily too to see if the problem persists and it does.
Click to expand...
Click to collapse
I would bet it's something stupid on xfinitys side. Last I can think of is a full reset of the router....back to stock. Is it the xb3

Categories

Resources