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I'm not very familiar with this. I've have data (4g lte) connection issues for a while now with my m8.so much so that I'm considering going back to Capts fastboot recovery file just to wipe everything and start over. I'm constantly in a 4G area, but can't get it unless I switch to airplane mode and back. Even then it's short-lived in multiple known 4g areas.
Anyway, tried updating prl. Get an error 1012. But when connected to my airave no problem. Just wondering if that's good to update while hooked up to airave cause I can't in a data area.
Thanks
Don't forget the thanks button!
Ok no one has said anything lol
I've been reading and trying to research my problem. I thought I saw a thread on this same issue but haven't found it yet (hard juggling wife kids work & Android).
Anyway I've spoke with sprint and I just don't trust them.
Been watching my signal on net monitor and everytime I connect to am ehrpd tower my phone tries to connect to lte but apparently didn't want to and jumps down to 3g. I can get lte but has to be a lte tower. Not real knowledgeable yet in this stuff but I'm trying.
Currently on Viper
Firmware 1.54.401.5
Prl 51100
Don't forget the thanks button!
I have no answer for you, but I just got my M8 Wednesday and Im having the exact same issues, its really frustrating
scott_0 said:
I have no answer for you, but I just got my M8 Wednesday and Im having the exact same issues, its really frustrating
Click to expand...
Click to collapse
Your having the same problem with ehrpd towers? Trying to figure this out but Google ain't helping much
Don't forget the thanks button!
stovo06 said:
Your having the same problem with ehrpd towers? Trying to figure this out but Google ain't helping much
Don't forget the thanks button!
Click to expand...
Click to collapse
I'm having similar symptoms. I upgraded this past Monday from a Samsung S3 that had good LTE and CDMA voice inside my home (Plano, TX) and my new M8 cannot maintain any stable connection on the voice or data sides. Even at my workplace, I can only get a weak LTE/Spark connection and no voice. I've already worked with several techs and support people at Sprint throughout the week and even exchanged to another new M8 with no better success. I believe it has to do with the Spark (which is actually one of the LTE-Advanced features) and the CSFB (Circuit-Switched Fall Back) that allows us voice on the old CDMA network until VoLTE to rolled out. I am frustrated enough to turn it back in and just go back to using my old S3.
FWIW...
meadowmuffin said:
I'm having similar symptoms. I upgraded this past Monday from a Samsung S3 that had good LTE and CDMA voice inside my home (Plano, TX) and my new M8 cannot maintain any stable connection on the voice or data sides. Even at my workplace, I can only get a weak LTE/Spark connection and no voice. I've already worked with several techs and support people at Sprint throughout the week and even exchanged to another new M8 with no better success. I believe it has to do with the Spark (which is actually one of the LTE-Advanced features) and the CSFB (Circuit-Switched Fall Back) that allows us voice on the old CDMA network until VoLTE to rolled out. I am frustrated enough to turn it back in and just go back to using my old S3.
FWIW...
Click to expand...
Click to collapse
I have no problem with the voice. This is where it seems many are having problems. I'm trying to figure out if this phone is supposed to behave this way with ehrpd towers.
Don't forget the thanks button!
I've mentioned in a different thread that LTE for me is mostly stable, but it does get a little wonky on me. For example, one day at work the LTE will be strong and solid and the following day it drops out intermittently and toggles 3g on.
Probably a sprint issue, not an m8 issue
I had the same prob with my first M8. Could not got 4g until I switched airplane mode off/on. Took it back withing 14 days and got a new one. This one gets 4g/LTE now but have had to switch airplane mode a couple times. Also, my airave does not like this phone. Sometimes it will give it full signal and then other times 4g will be showing and I have no signal and miss calls. I called airave support and the solution they gave me was to switch to cdma when at home.
This is a known issue with the M8. Some people have had success with HTC replacing the defective phone. http://forums.androidcentral.com/htc-one-m8/390449-sprint-signal-issues.html
Yep, defective phone
I had terrible connection problems after buying a brand new phone! Ex: No service, Dropped calls every minute, No LTE, 3G was rare. Basically it was not even a phone! I had to ship mine back to HTC. This was after hours at the Sprint store, and many customer service chats with HTC reps. I also had to unroot my phone which was a huge hassle considering I just found out how to root it. After getting a new one, works fine.
Don't let them tell you it is a service problem if you are having the same symptoms. THIS IS A HARDWARE PROBLEM and HTC needs to fix your phone. Hope this helps
Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.
I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake
Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?
Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake
Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.
Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
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Click to collapse
Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.
Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
Click to expand...
Click to collapse
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
Click to expand...
Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.
Hi all, wondering if anyone can shed some light on this, been bothering me for a while.
I recently moved and noticed that my calls weren't coming through anymore, I dialed a number and the signal dropped from Full 4g LTE to 1x or 1 bar barely when I placed a call. Then when I hang up, right back to full 4g lte the signal goes.( hd calling switches off and grayed out) I am not sure how long this had happened as I never had any problems in my previous home ( had good service). Regardless, I then call chat with total wireless and they "reset my network" then hit *73 and reboot my phone and boom back to full 4g lte even when placing calls and my hd calling is back on and not grayed out. Then the next day or sometimes 3 days later back to 1x and hd calling is off and grayed out until i call/chat with them again. I have asked why this is happening and been told, info was wrong, provisioning was wrong and a bunch of other reasons. Why does this happen, my wife has same phone and same service and hers works perfect.
I have gotten new sim cards, i have reset my phone and still the problem exists.
This phone is a verizon branded phone with factory firmware, not rooted. not flashed.
This has been frustrating.
Thanks to anyone who can provide any insight.
I noticed something familiar on my phone the other day. Despite being fully active on 4G, the phone call was on 1X. I rebooted my phone after a call drop. Not the first time with something somewhat similar. Verizon seems to pick the most damnedest times to perform network maintenance.
Sent from my DROID Turbo using Tapatalk
jaygo444 said:
Hi all, wondering if anyone can shed some light on this, been bothering me for a while.
I recently moved and noticed that my calls weren't coming through anymore, I dialed a number and the signal dropped from Full 4g LTE to 1x or 1 bar barely when I placed a call. Then when I hang up, right back to full 4g lte the signal goes.( hd calling switches off and grayed out) I am not sure how long this had happened as I never had any problems in my previous home ( had good service). Regardless, I then call chat with total wireless and they "reset my network" then hit *73 and reboot my phone and boom back to full 4g lte even when placing calls and my hd calling is back on and not grayed out. Then the next day or sometimes 3 days later back to 1x and hd calling is off and grayed out until i call/chat with them again. I have asked why this is happening and been told, info was wrong, provisioning was wrong and a bunch of other reasons. Why does this happen, my wife has same phone and same service and hers works perfect.
I have gotten new sim cards, i have reset my phone and still the problem exists.
This phone is a verizon branded phone with factory firmware, not rooted. not flashed.
This has been frustrating.
Thanks to anyone who can provide any insight.
Click to expand...
Click to collapse
Depends on factors such as does it have right apn? Unlocked? What mode is it set to such as umts/LTE etc.? Radio band support? Software information? if all are the same as your wife then its a defect and phone needs to be sent in for repair.
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
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Click to collapse
Let Ryan Reynolds know! Just kidding, sorry to hear that. I have ATT so I can't weigh in.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
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Have you gone to their website and entered your 911 address?
Tel864 said:
Have you gone to their website and entered your 911 address?
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Click to collapse
Yep, I even contacted support and bugged them about it. The support person just disabled/enabled it for me. It worked for a bit but only for a bit.
Similiar Problem.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
Click to collapse
I read about a problem like this on facebook that a guy was having, he'd have to reboot to get calling to work and he'd miss some incoming calls.
I bought my wife a Pixel 5, it's too small for me and I even tried turning off WiFi Calling completely but occasionally it won't call out until she reboots it.
I have to think that this must be a software issue. I'm going to try disabling WiFI calling in Mint's settings too.
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
I found a page on the Pixel 4a 5G which said that they aren't selling the Pixel 5 but are working with google to fully support it.
Can any other T-mobile users weigh in? Is this a problem your experiencing or is it strictly a Mint Mobile issue?
Thanks
movielover76 said:
I read about a problem like this on facebook that a guy was having, he'd have to reboot to get calling to work and he'd miss some incoming calls.
I bought my wife a Pixel 5, it's too small for me and I even tried turning off WiFi Calling completely but occasionally it won't call out until she reboots it.
I have to think that this must be a software issue. I'm going to try disabling WiFI calling in Mint's settings too.
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
I found a page on the Pixel 4a 5G which said that they aren't selling the Pixel 5 but are working with google to fully support it.
Can any other T-mobile users weigh in? Is this a problem your experiencing or is it strictly a Mint Mobile issue?
Thanks
Click to expand...
Click to collapse
The turning off and back on occasionally is a little odd because of a problem I had on my previous phone, a Galaxy S10. At the time I was also on a AT&T/T-Mobile MVNO (Consumer Cellular) and I had to turn it off occasionally before it would call out and wifi calling would come and go. The only thing was, it was on Android 10, but it had the exact same problem and by coincidence both our phones were on MVNO's with the same parent networks. After I got the Pixel, I couldn't get wifi calling no matter what Consumer Cellular did, but this past weekend I switched to Verizon and everything is OK now.
movielover76 said:
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
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Click to collapse
Hmm, that's disappointing. It's really the only complaint I have though. I'll take $15/month over $50+ anyday if all I lose is wifi calling.
I'll be switching over to Mint shortly, hopefully it works well otherwise!! (I've been using Straight Talk for years)
Hey so I've had my Rog phone 3 for over 3 months now, updated to A12. A constant problem has been the mobile network. Works fine for WhatsApp, but for normal browser (different browsers), other apps requiring internet, though the mobile data is on, it acts like it's offline, showing offline. I have to toggle on and off airplane mode for it to eventually work. Then if I turn off mobile data and turn back on, the cycle repeats. Please help
I'm having the same issue here too. The A12 Beta had choppy Network Connectivity that would just crumple my phone and not allow me to use Communications or Data, the random disconnects were absolutely infuriating, and after updating to the stable build, it was just not allowing Mobile Communication at all. (No Incoming or Outgoing calls)
I'm extremely happy about the downgrade FW however to allow me to revert to A11 that at least allows my phone to function as intended, even if I cannot enjoy the update that A12 has to offer.
Downgrading from A12 to A11 is an Upgrade. A12 has little to offer beyond making your OS look like a kindergarten app ...
Upgraded to A12 last night with the OTA. Data is fine but I cannot make calls, network immediately drops. no other issues with the phone though, 4g data works.5g never worked but volte did (At&t network) VoLte doesn't show up and I cannot find a place to enable it however there is a toggle for it in notifications. I spent about 3 hours at AT&T. So. here is info if it helps anyone. They told me that the phone is somehow locked to 3g calling even though the sim card shows LTE voice. After the update only calls dont work. The guy said he helped me before by provisioning an older sim card and using VoLte, however from what i understand The phone Does support more than 3g voice but if someone can correct me that would be cool. Also I found out if I put a sim card from an ATT iPhone it will connect at 5g (20mbps speed tested). I said well if I lose voice and have to figure out a wifi calling plan I would rather do it with 5G, however when they provisioned a 5G sim for me on my account it wont link above 4g+ (1-3mbps) same tower. So im at a loss. I know part of it is the new android 12 update, I know some of it is the stupid account provisioning and i know some is the phone. I DO NOT know what is what so any help would be awesome. If there is some way to add VoLte back to the phone in android 12, flash a new radio or something... but if someone can shed some light onto what is really happening so I know where I can press that would be slick. if the phone does communicate through something other than 3g voice then I can push back on At&t but i have kept this "less" a development platform and more a daily driver. I guess that has to now change LOL!
Andrologic said:
Downgrading from A12 to A11 is an Upgrade. A12 has little to offer beyond making your OS look like a kindergarten app ...
Click to expand...
Click to collapse
How can I downgrade. This new update is killing me
TheMightyElk said:
Upgraded to A12 last night with the OTA. Data is fine but I cannot make calls, network immediately drops. no other issues with the phone though, 4g data works.5g never worked but volte did (At&t network) VoLte doesn't show up and I cannot find a place to enable it however there is a toggle for it in notifications. I spent about 3 hours at AT&T. So. here is info if it helps anyone. They told me that the phone is somehow locked to 3g calling even though the sim card shows LTE voice. After the update only calls dont work. The guy said he helped me before by provisioning an older sim card and using VoLte, however from what i understand The phone Does support more than 3g voice but if someone can correct me that would be cool. Also I found out if I put a sim card from an ATT iPhone it will connect at 5g (20mbps speed tested). I said well if I lose voice and have to figure out a wifi calling plan I would rather do it with 5G, however when they provisioned a 5G sim for me on my account it wont link above 4g+ (1-3mbps) same tower. So im at a loss. I know part of it is the new android 12 update, I know some of it is the stupid account provisioning and i know some is the phone. I DO NOT know what is what so any help would be awesome. If there is some way to add VoLte back to the phone in android 12, flash a new radio or something... but if someone can shed some light onto what is really happening so I know where I can press that would be slick. if the phone does communicate through something other than 3g voice then I can push back on At&t but i have kept this "less" a development platform and more a daily driver. I guess that has to now change LOL!
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Click to collapse
Any developments on this? I am having the same issue.
Mine seems to lose connectivity after returning from do not disturb or when I'm inside with no signal for a while. I have to toggle airplane mode for sec, then I can use the phone. My wife texts me a few times a week, "It's going straight to voicemail again.", then I toggle it and call her. It will work fine for the rest of the day. Doesn't happen every time, though. Bizarre, though most of the time it's in the morning after returning from do not disturb mode. Kind of a hassle, but I'm coping. I'm going to start logging when it happens to see if any settings may be causing this.