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Hey guys !
For some days my One just won't be recognized by my computer anymore. I neither changed anything on my computer nor on the smartphone. It's currently running ARHD 7.2 and my computer is on windows 7 Pro x64.
I already tried reinstalling HTC Sync Manager, completely removing the drivers using the device manager and I even tried installing several standalone drivers provided in the forums here at xda. Switching USB ports and USB-Debugging didn't improve anything, too.
Windows explorer just shows the HTC Sync Manager install disc but not the MTP Device, the driver install wizard says everytime i plug the phone in that the installation of an HTC MTP Device wasn't successful.
Also in the device manager there is a yellow exclamation mark on the device entry and it says that the device doesn't work correctly because Windows couldn't load the required drivers for the device. (Error code 31) (Free translation from german )
HTC Sync Manager even shows that there is an HTC One connected but i can't sync it and it doesnt show the device capacity.
The weird thing is that also the One X of my girlfriend isnt recognized by the computer, but on her computer running windows 8 x64, both devices are working correctly.
Thanks in advance
Have you turned on usb debugging
Tried both with and without usb-debugging on, but didn't change anything
http://forum.xda-developers.com/showthread.php?t=2191279
Turn on usb debugging and change the cable that can work here is the link for drivers if it don't work
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
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Click to collapse
I'm running out of ideas lol is your windows up to date that can help
One more thing make sure your phone is open and not locked that can help as well
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Try disabling antivirus/firewall softwware. See if that makes a differance.
grneyez said:
Try disabling antivirus/firewall softwware. See if that makes a differance.
Click to expand...
Click to collapse
Sounds like your having a mare :crying:
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
jaythenut said:
Sounds like your having a mare :crying:
Click to expand...
Click to collapse
Not sure what you mean?
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Sounds like you have another driver in the system that is being used and not letting the computer load the HTC driver you need to copy stuff. Not to bad to fix.
Plug the phone into the computer.
First get to device manager. Control Panel/System/Device manager (right side)
Find the device the ONE is listed as should be toward the bottom under USB might have a yellow triangle on it. Right click on this device and go to uninstall. Make sure to select to delete everything (little check box) and after it finishes restart the computer. Unplug the phone and then install the HTC drivers linked above. Plug phone in and pray. If it doesn't work after that try another reset and if still nothing let us know.
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
gercreed said:
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
Click to expand...
Click to collapse
try it on a different pc see if its your phone or your pc
On another computer both phones work without any problems. That is whats so strange about it, just on this computer it doesn't work. Unfortunately this is an important computer and I cant restore it...
Got my phone about a week ago & got pretty bored of it so I wanted to root it and get a different ROM going. For some reason, I can't get the phone to connect to HTC Sync Manager though I updated the drivers. Any time the phone is switched into USB debugging, My HTC drivers fail to install. I have no idea how to solve this problem. Also when trying to get the Token ID using the command prompt, the device doesn't show up after using the command adb devices either. Need help please.
In bootloader you should type fastboot devices not adb devices.
You can try this to get the drivers installed correctly
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Also try these drivers http://d-h.st/FXC
bigdaddy619 said:
In bootloader you should type fastboot devices not adb devices.
You can try this to get the drivers installed correctly
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Also try these drivers http://d-h.st/FXC
Click to expand...
Click to collapse
If the phone doesn't have USB debugging enabled, it doesn't appear in the device manager besides under portable devices. Once USB debugging is turned on, Android devices tab appears at the top but the drop down reads My HTC with the yellow triangle with ! on the inside indicating there's some sort of issue. I tried updating the drivers, uninstalling the drivers, restarting the phone and computer, then reinstalling the drivers but nothing has worked thus far. HTC Sync still isn't detecting the phone at all and I can't get the Token ID to continue the rooting process until the device is able to be detected.
HurtMeSole said:
If the phone doesn't have USB debugging enabled, it doesn't appear in the device manager besides under portable devices. Once USB debugging is turned on, Android devices tab appears at the top but the drop down reads My HTC with the yellow triangle with ! on the inside indicating there's some sort of issue. I tried updating the drivers, uninstalling the drivers, restarting the phone and computer, then reinstalling the drivers but nothing has worked thus far. HTC Sync still isn't detecting the phone at all and I can't get the Token ID to continue the rooting process until the device is able to be detected.
Click to expand...
Click to collapse
Windows 8.1?
bigdaddy619 said:
Windows 8.1?
Click to expand...
Click to collapse
No, Windows 7, 64-bit.
HurtMeSole said:
No, Windows 7, 64-bit.
Click to expand...
Click to collapse
Check PM
i'm having this same issue. i just had to reload my phone back to stock bc it crashed. i'm trying to get it to be set to s-off but i can't get rumrunner to see my phone with adb connection. also on the device manager it shows the android phone under other devices with a ! on it.
i'm also using win7Pro x64 not sure what else to do on it at this point to get it working correctly
HTC Sync also doesn't see it. i got it see it for a few minutes last night but the it stopped again
trinity343 said:
i'm having this same issue. i just had to reload my phone back to stock bc it crashed. i'm trying to get it to be set to s-off but i can't get rumrunner to see my phone with adb connection. also on the device manager it shows the android phone under other devices with a ! on it.
i'm also using win7Pro x64 not sure what else to do on it at this point to get it working correctly
HTC Sync also doesn't see it. i got it see it for a few minutes last night but the it stopped again
Click to expand...
Click to collapse
I'm still having the same issue. I gave up for the time being but hopefully someone else had the same issue & can help us out.
HurtMeSole said:
I'm still having the same issue. I gave up for the time being but hopefully someone else had the same issue & can help us out.
Click to expand...
Click to collapse
Same problem here with an HTC One Mini. Its driving me mad!:silly:
trinity343 said:
i'm having this same issue. i just had to reload my phone back to stock bc it crashed. i'm trying to get it to be set to s-off but i can't get rumrunner to see my phone with adb connection. also on the device manager it shows the android phone under other devices with a ! on it.
i'm also using win7Pro x64 not sure what else to do on it at this point to get it working correctly
HTC Sync also doesn't see it. i got it see it for a few minutes last night but the it stopped again
Click to expand...
Click to collapse
Strangely enough, I literally just tried it on a different computer and everything worked exactly as it was supposed to. I had 3 computers in my home, none of which worked but got to work and the laptop they gave me worked just fine. Then I got on my gf's Mac and it went mostly smooth (even though it was difficult not being as familiar with the OS). My advice is do everything you're doing on a different computer until you see it without the ! in the device manager.
Boblud said:
Same problem here with an HTC One Mini. Its driving me mad!:silly:
Click to expand...
Click to collapse
Should try using a different computer. Worked for me after trying several computers.
BD619 said:
In bootloader you should type fastboot devices not adb devices.
You can try this to get the drivers installed correctly
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Also try these drivers http://d-h.st/FXC
Click to expand...
Click to collapse
My experience may be helpful. I had no ADB driver, but Composite USB seemed to work. However, the driver install crashed. I needed to open my phone and answer the dialogs on my phone while the driver was installing. After that, everything is hunky-dorry (I know, showing my age).
I was having the same problem until I UNCHECKED the USB debugging mode and reconnected the phone to the computer. Drivers reinstalled and HTC Sync Manager (not HTC Sync--different program) recognized the phone. I had to answer dialogue on phone and then the USB debugging mode status changed itself to enabled. It's all working now, after hours of fiddling.
Hey everybody... I am trying to go back to 4.2.2 on my moto X.. There is a nice tutorial in this forum but I can't even install the drivers.. I have the latest "Motorola device manager" I have usb debugging enabled... but the device shows as XT1053 in device manager and won't install any drivers.. Does the device have to be in MTP mode or it does not matter ?
I tried reinstalling milion times nothing worked, tried on a different laptop as well nothing ...both running Windows 7/ 32bit
Any ideas ?
untyped said:
Hey everybody... I am trying to go back to 4.2.2 on my moto X.. There is a nice tutorial in this forum but I can't even install the drivers.. I have the latest "Motorola device manager" I have usb debugging enabled... but the device shows as XT1053 in device manager and won't install any drivers.. Does the device have to be in MTP mode or it does not matter ?
I tried reinstalling milion times nothing worked, tried on a different laptop as well nothing ...both running Windows 7/ 32bit
Any ideas ?
Click to expand...
Click to collapse
Try while connected to your PC switching from MTP to camera if that doesn't work. Try installing Motorola device manager while your device is connected to your PC. Also you might wanna try reboot to bootloaders. And run the Motorola device manager install while on boot loader.
Sent from my GT-P3110 using Tapatalk 4
IS anybody else having issue when trying connect Nexus 6 to Win 8.1 computer via MTP-mode? My laptop isn't reconizing and i'm sure that i have drivers installed. I know that this is common problem (also with OnePlus One). It's working with PTP mode but not MTP mode. So i want to know if someone have solutions to this?
zige said:
IS anybody else having issue when trying connect Nexus 6 to Win 8.1 computer via MTP-mode? My laptop isn't reconizing and i'm sure that i have drivers installed. I know that this is common problem (also with OnePlus One). It's working with PTP mode but not MTP mode. So i want to know if someone have solutions to this?
Click to expand...
Click to collapse
Did you try it with USB Debugging off?
I ran into this with Win7, the instant i unchecked USB Debugging, MTP fired up working.
Haven't had a problem yet. I plugged mine into my computer when I got it and the phone connected almost immediately. Already had the sdk manager installed but I don't believe I installed any other drivers. I also have usb debugging turned on. Have you looked under device management to see if there are any yellow exclamation marks showing up for your nexus 6.
yes i had this happen, the solution for me was the delete the samsung ADB driver (think it was called that) in the device manager, unplug the phone, give it 30 secs then plug back in. worked after that.
Ruffian said:
yes i had this happen, the solution for me was the delete the samsung ADB driver (think it was called that) in the device manager, unplug the phone, give it 30 secs then plug back in. worked after that.
Click to expand...
Click to collapse
That worked almost. Difference was that it was named Google ADB Driver. I deleted that, unplugged and plugged again and it installed drivers again so it was some drivers issue, not sure why. But if someone have samething just try that.
good to know it worked. it was the google ADB driver, not samsung !
So basically I searched everywhere and found many people with this issue.
I tried everything everyone said.
From installing the drivers, to turning on developer mode.
Also fastboot mode is not working.
I hope my is not a hardware issue. I tried a new cable with the same results.
Anything else I can try?
I have been using FTP to transfer files but I want to root my phone and I can't.
MagilsugaM said:
So basically I searched everywhere and found many people with this issue.
I tried everything everyone said.
From installing the drivers, to turning on developer mode.
Also fastboot mode is not working.
I hope my is not a hardware issue. I tried a new cable with the same results.
Anything else I can try?
I have been using FTP to transfer files but I want to root my phone and I can't.
Click to expand...
Click to collapse
Did you enable USB debugging in Developer mode?
Sent from my OnePlus 3T using XDA Labs
BillGoss said:
Did you enable USB debugging in Developer mode?
Sent from my OnePlus 3T using XDA Labs
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Click to collapse
Yes, that didn't help either
MagilsugaM said:
Yes, that didn't help either
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Click to collapse
The last time I read about someone having a similar problem it was resolved by using an original cable. But I can't find the thread where this was discussed.
Sent from my OnePlus 3T using XDA Labs
Just to rule it out, after you connect your cable are you seeing the Notification with USB options and have you selected 'Data Transfer', (or whatever it's called)?
If you are seeing the Notification and the PC still can't see the device, uninstall whatever Drivers and ADB packages you currently have installed. Download the ADB package from Google and, when prompted, say 'yes' to installing the Drivers.
Make sure you try all your available USB ports.
Are there any Yellow exclaimation marks in Device Manager? Do you have the most recent Motherboard drivers from your Manufacturers website?
Dirk said:
Just to rule it out, after you connect your cable are you seeing the Notification with USB options and have you selected 'Data Transfer', (or whatever it's called)?
If you are seeing the Notification and the PC still can't see the device, uninstall whatever Drivers and ADB packages you currently have installed. Download the ADB package from Google and, when prompted, say 'yes' to installing the Drivers.
Make sure you try all your available USB ports.
Are there any Yellow exclaimation marks in Device Manager? Do you have the most recent Motherboard drivers from your Manufacturers website?
Click to expand...
Click to collapse
Yes, I updated the drivers too.
I tried uninstalling the google drivers and everything you mentioned.
No the notification doesn't show up and my device doesn't show up on device manager.
I am running windows 10 latest update.
MagilsugaM said:
Yes, I updated the drivers too.
I tried uninstalling the google drivers and everything you mentioned.
No the notification doesn't show up and my device doesn't show up on device manager.
I am running windows 10 latest update.
Click to expand...
Click to collapse
If you have a can of compressed air, try blowing out the USB port. There may be debris up there. It does sound like a Hardware problem. You really need to try it on another PC to know for sure.
You don't have any issues when charging?
Dirk said:
If you have a can of compressed air, try blowing out the USB port. There may be debris up there. It does sound like a Hardware problem. You really need to try it on another PC to know for sure.
You don't have any issues when charging?
Click to expand...
Click to collapse
The phones charges perfectly, I already cleaned out the port.
So, I still have this issue and I wasn't able to solve it. Pretty much the phone only charges, doesn't get recognized by any computer. I also tried my laptop and same thing happens. How do I find out if it's a hardware issue?
Is there any way to save the phone?
i got this too , stuck in recovery and fastboot because i cant connect my device in any pc
MagilsugaM said:
So, I still have this issue and I wasn't able to solve it. Pretty much the phone only charges, doesn't get recognized by any computer. I also tried my laptop and same thing happens. How do I find out if it's a hardware issue?
Is there any way to save the phone?
Click to expand...
Click to collapse
You can connect your PC to your phone without cables using ADB over wifi provided your phone is rooted and on the same wifi network as your PC.
I know this won't solve your hardware problem but it does allow you to move files between your PC and your phone using ADB.
Note that this doesn't work in recovery or fastboot modes.
Here's how:
On the phone using Terminal
su
setprop service.adb.tcp.port 5555
stop adbd
start adbd
On the PC in a command terminal
adb connect xxx.xxx.xxx.xxx:5555
...
adb disconnect xxx.xxx.xxx.xxx:5555
where xxx.xxx.xxx.xxx is the phone's IP address
To set the phone back to normal (optional)
On the phone
su
setprop service.adb.tcp.port -1
stop adbd
start adbd
Sent from my OnePlus 3T using XDA Labs
I fix using a old PC that a have connected and installed drivers before but was a windows 7 , I delet all drivers content about phones and USB and re installed again using the unbrick tools and drivers , plugged the phone in fastboot and magically was recognized again ..
MagilsugaM said:
So, I still have this issue and I wasn't able to solve it. Pretty much the phone only charges, doesn't get recognized by any computer. I also tried my laptop and same thing happens. How do I find out if it's a hardware issue?
Is there any way to save the phone?
Click to expand...
Click to collapse
You could also try using flash drive via OTG. This won't help you connect to PC/Laptop in any way, but could at least progress a bit that the phone hardware is okay for data part.
This problem start again , fortunelly im in nougat so if i go to dev options and change the usb charging to mtp his comes to charging again . I think this is the problem , the phone dont comes to mtp so dont "have" a device in windows to connect , with this im unable to make root and do anything in fastboot because my phone lock to usb only for charge