The pc does not recognize op3t by usb
Recently I tried to pass photos and videos by usb to the pc and it gave me the following error.
This is the error that gives me ---- Windows stopped this device because it reported problems. (Code 43) ---
Currently, this hardware device is not connected to the computer. (Code 45)
To solve the problem, reconnect this hardware device to the computer.
I have reinstalled PC drivers in Windows10 I have used several cables and several computers and I can not always connect with the same error.
does not give me MTP option
regards
i have same problem
REPLICANTE44 said:
The pc does not recognize op3t by usb
Recently I tried to pass photos and videos by usb to the pc and it gave me the following error.
This is the error that gives me ---- Windows stopped this device because it reported problems. (Code 43) ---
Currently, this hardware device is not connected to the computer. (Code 45)
To solve the problem, reconnect this hardware device to the computer.
I have reinstalled PC drivers in Windows10 I have used several cables and several computers and I can not always connect with the same error.
does not give me MTP option
regards
Click to expand...
Click to collapse
the fast charge is working?
to me it charge only normally
apparently can be a problem on the motherboard
a specialist told me this
please let me know if you have found a solution
alexvasile said:
the fast charge is working?
to me it charge only normally
apparently can be a problem on the motherboard
a specialist told me this
please let me know if you have found a solution
Click to expand...
Click to collapse
If the fast load works normally, everything is fine except that it does not recognize by usb
REPLICANTE44 said:
The pc does not recognize op3t by usb
Recently I tried to pass photos and videos by usb to the pc and it gave me the following error.
This is the error that gives me ---- Windows stopped this device because it reported problems. (Code 43) ---
Currently, this hardware device is not connected to the computer. (Code 45)
To solve the problem, reconnect this hardware device to the computer.
I have reinstalled PC drivers in Windows10 I have used several cables and several computers and I can not always connect with the same error.
does not give me MTP option
regards
Click to expand...
Click to collapse
Make sure that:
1. You are using a USB-C cable compatible with data. I have had problems with some cables with my OnePlus Devices.
2. That in your notification tray you change USB for Charging to USB for Data Transfer
AaronDuceXDA said:
1. You are using a USB-C cable compatible with data. I have had problems with some cables with my OnePlus Devices.
Click to expand...
Click to collapse
The original poster said they tried several cables. But I agree, they should make sure the cables support data transfer. Some cables (particularly cheap, 3rd party) only support charging, and will not transfer data. And therefore the MTP data transfer option never comes up. I've had this happen with some cables, myself.
Otherwise, if different cables and PCs used, with correct drivers; then I tend to assume the USB port on the phone is damaged, or some other hardware failure.
I apologize and I rectify myself. The fast loading is not working, it is just normal load and I had not realized why I use several chargers, but with the original one plus not fast charge
REPLICANTE44 said:
I apologize and I rectify myself. The fast loading is not working, it is just normal load and I had not realized why I use several chargers, but with the original one plus not fast charge
Click to expand...
Click to collapse
The cables are the same ones used to pass data before and function with other phones, thanks
REPLICANTE44 said:
The cables are the same ones used to pass data before and function with other phones, thanks
Click to expand...
Click to collapse
Yes , i have exacly the same problem too.
If you have a solution please post here
alexvasile said:
Yes , i have exacly the same problem too.
If you have a solution please post here
Click to expand...
Click to collapse
Now I suspect that it may have been damaged by using several chargers in the car etc ...
But the only thing that occurred to me that could get us out of doubt would be an update via OTA
REPLICANTE44 said:
Now I suspect that it may have been damaged by using several chargers in the car etc ...
But the only thing that occurred to me that could get us out of doubt would be an update via OTA
Click to expand...
Click to collapse
Updates via OTA will work but if the hardware problem does not know another update if it does, I'm skeptical about it.
It may be that the only solution is just replacing the motherboard
I do have the same problems with 2 different 3T (one with LineageOS 14.1, one with OyxgenOS 5.0.8).
Tried from Windows 10 using latest drivers from Oneplus. Tried form LinuxMing 19.
Using original red OPO USB-C cable...
MTP is enabled. I tried really everything.
Any idea is welcome! Tnx!
enkidu70 said:
I do have the same problems with 2 different 3T (one with LineageOS 14.1, one with OyxgenOS 5.0.8).
Tried from Windows 10 using latest drivers from Oneplus. Tried form LinuxMing 19.
Using original red OPO USB-C cable...
MTP is enabled. I tried really everything.
Click to expand...
Click to collapse
Please don't copy and paste the same question in multiple threads. https://forum.xda-developers.com/on...o-storage-via-mtp-mode-windows-t3560060/page3
You posted here, and on the other thread that it is the "same problem"; but these 2 threads describe different issues. This thread described not being able to read the phone at all from PC. The other one describe being able to read, but not write. Which is it?
Some general posting tips, to allow you to get the proper help you request:
- Best not to say "same problem" but rather, describe your issue in detail. I've seen folks post "same problem" many many times (maybe hundreds) on these forums over the years. I can honestly say, that of those time, zero of the problems actually ended up being identical symptoms and solutions. Describe your issue, step by step, in as much detail as possible, with specific outcomes, error messages, etc.
- Don't post the same question in multiple threads. In addition to the issues pointed out above; cross posting just leads to confusion. If folks start helping you in the different threads, you are going to be bouncing back and forth and just getting confused. It also confuses those trying to help you; as you will inevitably start updating one thread, but not the other. Easier to keep the discussion to one relevant thread.
- I don't know what it means when you say "I really tried everything". You did not try everything, otherwise the problem would be solved. You only mentioned trying one cable. That isn't much. If there are other things you tried, you need to list those separately, and specifically. Otherwise we can only guess what you tried or didn't try. Probably wasting everyone's time as we suggest things that you may have already tried. Did you try other cables? Try other USB ports? Will the phone connect fastboot or adb?
Common problem on two different devices suggest a problem with the cable. Are you trying on 2 different PCs? Or dual booting? It's not clear (you mention Linux and W10).
Related
So I've searched through threads and can't seem to find any solutions. I'm running Axura 2.1CE w/ JK3 kernel. I've used multiple cables, on different computers and none of the computers are able to even detect the device. Any thoughts?
autocorrelation said:
So I've searched through threads and can't seem to find any solutions. I'm running Axura 2.1CE w/ JK3 kernel. I've used multiple cables, on different computers and none of the computers are able to even detect the device. Any thoughts?
Click to expand...
Click to collapse
I had this happen to me a couple of times. One time i just needed to restart my phone, and at least once it was a bad flash and I just had to reflash over and master clear. never had it become a permanent problem.
used2hvatreo said:
I had this happen to me a couple of times. One time i just needed to restart my phone, and at least once it was a bad flash and I just had to reflash over and master clear. never had it become a permanent problem.
Click to expand...
Click to collapse
I've tried rebooting more than once and also it won't connect to ODIN =\
autocorrelation said:
I've tried rebooting more than once and also it won't connect to ODIN =\
Click to expand...
Click to collapse
can you not get into download mode using hardware buttons?
The usb cable that came with the phone is not working for you even after installing the proper samsung usb drivers? What windows OS are you trying on?
Make sure it is a data cable and not a charge only cable. Look at the tag that is on the cable and it should tell you what it is.
Like UpNSmoke said.. make sure your using the correct cables.
It is suggested that if your having issues with a computer recognizing your phone to plug the cable in to the USB Port that is on your Motherboard on your Computer.
I would also suggest that if you haven't already - use the drivers that are in Design Gears ODIN 1 Click Back to Stock (links also provided in the sticky here as well). These are the one's I've been using since I've had my phone - and haven't had any issues.
Another thing you can do is - plug in your phone - and then re-install the drivers while the phone is plugged in.
And lastly.. I seem to have better luck with my Windows 7 box then my work's Windows XP machine. Good luck..
used2hvatreo said:
can you not get into download mode using hardware buttons?
Click to expand...
Click to collapse
I've put it into download mode, though nothing comes up
upNsmokeAllDay said:
The usb cable that came with the phone is not working for you even after installing the proper samsung usb drivers? What windows OS are you trying on?
Click to expand...
Click to collapse
The cable I used was the one that came with the phone, what's odd is that I've never had this problem until earlier this week. I've tested it on Win7 x64 and Win7 x86
avgjoegeek said:
Like UpNSmoke said.. make sure your using the correct cables.
It is suggested that if your having issues with a computer recognizing your phone to plug the cable in to the USB Port that is on your Motherboard on your Computer.
I would also suggest that if you haven't already - use the drivers that are in Design Gears ODIN 1 Click Back to Stock (links also provided in the sticky here as well). These are the one's I've been using since I've had my phone - and haven't had any issues.
Another thing you can do is - plug in your phone - and then re-install the drivers while the phone is plugged in.
And lastly.. I seem to have better luck with my Windows 7 box then my work's Windows XP machine. Good luck..
Click to expand...
Click to collapse
Tried ODIN 1-click and every machine I've run it on is windows 7.
I haven't had any luck getting a decent connection to my phone yet either. I've tried several different drivers, x86 and x64, different versions of each. Different versions of Kies and Kies Mini. I've tried suggestions from online. Nothing has gotten me anything reliable. I almost forgot, I've tried 2 different phones also. It would be one thing if it just NEVER worked, but for it to work sometimes and other times not, mostly not, is frustrating. I'm afraid to try a new ROM since everything I see about unbricking a Captivate requires a USB connection.
You definitely need to have to have a working USB connection before flashing... and plus you need it to return to stock using ODIN.
Have you tried re-installing the drivers with the phone plugged in and no dice?
I've tried plugged in, not plugged in. USB hub, USB motherboard connection. Just about everything I've seen online I've tried. Some don't work at all and others work briefly but usually within a day refuse to work more than it does work.
Hello,
few days ago I've got my USB OTG cable. So, when I connected this OTG cable to my USB HUB through USB cable with 2 sides of type A port (pic here : http://www.cyfronika.com.pl/art93/kab120aa-l.jpg) to get power on HUB from USB port charger but nothing happened on phone with flash storage, any notifications or something. Then, when I wanted to transfer some files from my computer to sdcard. I've connected USB cable but Windows 7(32-bit) says that my device can be damaged or something (code 43). I've searched about this and found this http://pcsupport.about.com/od/errorc/a/code-43-error.htm . I've used http://forum.xda-developers.com/showthread.php?p=21503469 for setting up the OTG and for kernel too.
Well, I've followed this tutorial but the error still appears. Tried on 3 computers with different cables and different USB ports.
So just tell me if it's software problem or I must do something with this.
LOGCAT : http://pastebin.com/gbqqDxay
LOGCAT_radio : http://pastebin.com/H4dU9JWX
dmesg : http://pastebin.com/tkicx7xb
Logs has been taken after USB cable connecting.
Thanks
(bump) can anyone help me?
(bump again)
(bumpin' like a crazy) Please, anyone have solution for this problem?
So the general idea is, you're trying to let your phone connect to other hardware while the phone is the host, right?
Now you're trying to connect your computer to your phone again normally and it's not working? (normal usb cable)
For one, there are a bunch of errors in the log you posted, thinks like
Code:
W/PackageManager( 353): Unknown permission android.permission.ACCESS_SUPERUSER in package hu.sztupy.android.usbhostcontroller
That might be a problem, I don't know. Perhaps you're better off asking the dev of this mod about these errors. Maybe there's something you forgot or wasn't mentioned in your guide that causes these?
Have you also considered the possibility your phone is now *always* trying to be the host (which is not going to be something a pc likes)? You're saying you can't properly connect with your pc any more, but can you connect with another device (usb stick for example)?
Marshian said:
So the general idea is, you're trying to let your phone connect to other hardware while the phone is the host, right?
Click to expand...
Click to collapse
Yes, It was the general idea when I've bought OTG cable.
Marshian said:
Now you're trying to connect your computer to your phone again normally and it's not working? (normal usb cable)
Click to expand...
Click to collapse
Yes, tried with 2 Nokia cables and one stock from Samsung. Windows is always showing code 43 ;/
Marshian said:
That might be a problem, I don't know. Perhaps you're better off asking the dev of this mod about these errors. Maybe there's something you forgot or wasn't mentioned in your guide that causes these?
Click to expand...
Click to collapse
Well, I'll try to contact with @sztupy (http://forum.xda-developers.com/showthread.php?t=1468531). Anyways I think I haven't forgotten what I wanted to write.
Mashian said:
Have you also considered the possibility your phone is now *always* trying to be the host (which is not going to be something a pc likes)? You're saying you can't properly connect with your pc any more, but can you connect with another device (usb stick for example)?
Click to expand...
Click to collapse
I've set default settings for USB Host Controller app. But no, I can't connect another device. I'm in half way to download Linux, maybe on it everything will be working properly.
Anyway thanks for your reply, let's see if it will be working on Linux ;f
//EDIT : Same problem on Linux. Device is not recognized.
(bump) Any ideas?
(bump)
ADDED MORE LOGS.
Hello! I know, I know. There are a lot of different threads according to this problem but I read almost everything and still cannot fix my problem.
A few weeks ago when I tried to charge my phone the message: Your cable is not compatible with your device. Please use the orginal HTC-cable or your phone get damaged. appeared.
until that moment I thought it doesnt matter if I use a htc cable or a cable from another brand. I mean they changed all the ports to a micro-usb-port. Just to give you the opportunity to use every cable.
Well, after that I tried to connect my phone with my computer and the HTC Car app appeared and bluetooth got switched on. WHY?
I did a factory reset and flashed my rom again. Now I can connect my HTC One with my computer and on the screen of my computer appears the message:
"Device not recognized "Windows has stopped this device because it has reported problems. (Code 43)"
(and its unable to mount otg-usb in recovery)
I tried different cables. I tried to (un)install and update the HTC drivers. I tried different computer. I tried turning usb debugging off and on! I tried to clean the USB-pins! nothing works! :crying:
(Unfortunately I have no old backup with my new TWRP v2.6.)
I just have been abroad for 6 months and dont wanna loose all my photos and videos. Any ideas?
I think its a software issue on my phones. Maybe something with my partitions. But I dunno what I can wipe without deleting all my photos and videos.
THANKS
Drop box and sync photos
sent from my mobile device
seven09 said:
Hello! I know, I know. There are a lot of different threads according to this problem but I read almost everything and still cannot fix my problem.
A few weeks ago when I tried to charge my phone the message: Your cable is not compatible with your device. Please use the orginal HTC-cable or your phone get damaged. appeared.
until that moment I thought it doesnt matter if I use a htc cable or a cable from another brand. I mean they changed all the ports to a micro-usb-port. Just to give you the opportunity to use every cable.
Well, after that I tried to connect my phone with my computer and the HTC Car app appeared and bluetooth got switched on. WHY?
I did a factory reset and flashed my rom again. Now I can connect my HTC One with my computer and on the screen of my computer appears the message:
"Device not recognized "Windows has stopped this device because it has reported problems. (Code 43)"
(and its unable to mount otg-usb in recovery)
I tried different cables. I tried to (un)install and update the HTC drivers. I tried different computer. I tried turning usb debugging off and on! I tried to clean the USB-pins! nothing works! :crying:
(Unfortunately I have no old backup with my new TWRP v2.6.)
I just have been abroad for 6 months and dont wanna loose all my photos and videos. Any ideas?
I think its a software issue on my phones. Maybe something with my partitions. But I dunno what I can wipe without deleting all my photos and videos.
THANKS
Click to expand...
Click to collapse
To get all your video and photo offline.
Install Software Data Cable from playstore, and download all your data through FTP Application, for example Filezilla.
You need to be connected in the same wireless network though.
Hello fellas,
I have a problem with my brand new T813 running the latest official firmware available (Android 7).
Massive storage is not working, my computer running Windows 10 with updated samsung drivers has failed to detect it. The device charges, but I am unable to modify the usb options, regardless the choice MTP always remain.
I have tried with three different cables, all of them work fine with my S7, the computer never detects the device, eventhough it's charging. This means it is not a problem with the device's micro usb port. I have the latest drivers, and I have also tried with all usb ports. None of them seemed to do the trick.
The computer has faulty usb 3 drivers, ever since I have installed Windows 10, the speed is not what used to be with the previous configuration. I have the same drivers, I don't understand what's wrong.
Any help would be appreciated, I have tried most solutions mentioned on this community and they didn't work. I can't flash the device because it is never detected. The problem still persists after a restablishment via the menu.
Download mode shows
QUALCOMM SECURE BOOT: ENABLE (CSB)
FRP LOCK IS OFF
[UPDATE] 06/08 11 AM
Left the device at SAMSUNG ARGENTINA repair shop. Also had to pay 300 pesos (around 20 dollars) as a diagnostic fee, they told me that if I accept the repair cost later on, they would discount the 300 pesos I have paid out of the total price. And if I don't, they will keep the money.
Will update again when Samsung calls me in a couple of days. Maybe this monday, I hope so.
[UPDATE] 06/08 15 PM
I have just received an email from BGH, which is the SAMSUNG ARGENTINA official partner for repairs. They told me that the problem is a FAILURE on the SUB board.
http://www.ebay.com/itm/Micro-USB-C...g-Galaxy-Tab-S2-9-7-034-SM-T813-/322414846816
The good thing, is not that expensive. The bad thing, this tablet hasn't arrived officially to Argentina, and since it has been bough in Chile, the guys at SAMSUNG ARGENTINA had to request an international order replacement, which I have been told it could take some time. But they will eventually get the piece.
Will update again.
What does device manager report when the device is connected?
Sure you don't have ADB enabled? Disable developer settings and try again.
ashyx said:
What does device manager report when the device is connected?
Click to expand...
Click to collapse
Thanks for replying, please refer to first screenshot. No Mass Storage option appears after connecting device. MTP option seems to be forced, i am unable to change it.
The tablet is brand new, but the guy who sold it to me said that it has always been working. He even told me that it has been barely used, and that the device is recognized when connected to an usb audio system. It has been upgraded to 7.0.1 a couple of days ago, maybe that's the problem.
I have just tried with a macbook air and it didn't detect it either, it is only charging. The same computer has detected my S7.
hemp_invader said:
Thanks for replying, please refer to first screenshot. No Mass Storage option appears after connecting device. MTP option seems to be forced, i am unable to change it.
The tablet is brand new, but the guy who sold it to me said that it has always been working. He even told me that it has been barely used, and that the device is recognized when connected to an usb audio system. It has been upgraded to 7.0.1 a couple of days ago, maybe that's the problem.
I have just tried with a macbook air and it didn't detect it either, it is only charging. The same computer has detected my S7.
Click to expand...
Click to collapse
Modern devices don't use mass storage anymore, they use the MTP protocol.
You should see your storage folders pop up in my computer.
fonetyk said:
Sure you don't have ADB enabled? Disable developer settings and try again.
Click to expand...
Click to collapse
Thanks for replying. ADB and USB debugging activated, I have also performed a factory reset and the problem still persists.
Using a microSD didn't help either.
hemp_invader said:
Thanks for replying. ADB and USB debugging activated, I have also performed a factory reset and the problem still persists.
Using a microSD didn't help either.
Click to expand...
Click to collapse
What usb options do you get when swiping down the notification shade?
ashyx said:
What usb options do you get when swiping down the notification shade?
Click to expand...
Click to collapse
There is no notification when I plug in the cable, that is the problem.
hemp_invader said:
There is no notification when I plug in the cable, that is the problem.
Click to expand...
Click to collapse
Does you get any kind of connection in DOWNLOAD mode, can odin see the device?
ashyx said:
Does you get any kind of connection in DOWNLOAD mode, can odin see the device?
Click to expand...
Click to collapse
Sadly nothing at all, the device only charges via usb. This is very confusing because the guy who sold it to me said it was working, but he has also said that he has never plugged it in a computer.
hemp_invader said:
Sadly nothing at all, the device only charges via usb. This is very confusing because the guy who sold it to me said it was working, but he has also said that he has never plugged it in a computer.
Click to expand...
Click to collapse
There are no error codes in device manager when the device is plugged in?
ashyx said:
There are no error codes in device manager when the device is plugged in?
Click to expand...
Click to collapse
Nothing, not even an unknown device. I'm lost here.
hemp_invader said:
Nothing, not even an unknown device. I'm lost here.
Click to expand...
Click to collapse
I think you need to try another pc.
ashyx said:
I think you need to try another pc.
Click to expand...
Click to collapse
I have tried with a mac and nothing has happened, it is only charging. The same computer has detected my s7.
A lot of people seem to have experienced this problem, the remaining solutions I didn't try are using other pc or try cleaning the female port with isopropilic alcohol. Hope it does the trick, otherwise I'm screwed.
I will try at work tomorrow.
ashyx said:
Modern devices don't use mass storage anymore, they use the MTP protocol.
You should see your storage folders pop up in my computer.
Click to expand...
Click to collapse
That is the problem, when I connect the cable nothing happens, it is only charging. Windows doesn't even detects it as an unknown device and neither does mac osx.
I didn't know mass storage is not used anymore, I think my S7 does have it and it works. I will try at work tomorrow.
When the problem appears with different USB cables and in different computers, as in your case, you have to look into the possibility that it may be a hardware issue.
I hope I'm wrong about this, but it sounds like the DATA+ or DATA- pin is damaged in your micro usb socket (pins 2 and 3, see http://pinouts.ru/PortableDevices/micro_usb_pinout.shtml)
fonetyk said:
When the problem appears with different USB cables and in different computers, as in your case, you have to look into the possibility that it may be a hardware issue.
I hope I'm wrong about this, but it sounds like the DATA+ or DATA- pin is damaged in your micro usb socket (pins 2 and 3, see http://pinouts.ru/PortableDevices/micro_usb_pinout.shtml)
Click to expand...
Click to collapse
Yes, I'm afraid it could be a hardware problem. But that would also mean the guy who sold it to me is lying. I have to say it, the device looks like it has been treated with care. However, i have noticed the plastic has worn out a little near the usb port, those black marks could indicate not so much care when plugging or unplugging the cable.
I hope we are both wrong about this. Tomorrow i will know. Fixing this is a pain in the ass, right?
hemp_invader said:
Yes, I'm afraid it could be a hardware problem. But that would also mean the guy who sold it to me is lying. I have to say it, the device looks like it has been treated with care. However, i have noticed the plastic has worn out a little near the usb port, those black marks could indicate not so much care when plugging or unplugging the cable.
I hope we are both wrong about this. Tomorrow i will know. Fixing this is a pain in the ass, right?
Click to expand...
Click to collapse
¡Che! Replacing the microusb receptacle would not only be a pain the ass, but if you make a tiny mistake while soldering or desoldering you can end up with a bricked tablet.
Anyway, let me know what you find out tomorrow, good luck boludo.
fonetyk said:
¡Che! Replacing the microusb receptacle would not only be a pain the ass, but if you make a tiny mistake while soldering or desoldering you can end up with a bricked tablet.
Anyway, let me know what you find out tomorrow, good luck boludo.
Click to expand...
Click to collapse
Actually not too bad as the Micro USB port is a module and can simply be swapped out.
http://m.ebay.com/itm/Micro-USB-Cha...-Tab-S2-9-7-034-SM-T813-SM-T819-/361834576986
ashyx said:
Actually not too bad as the Micro USB port is a module and can simply be swapped out.
http://m.ebay.com/itm/Micro-USB-Cha...-Tab-S2-9-7-034-SM-T813-SM-T819-/361834576986
Click to expand...
Click to collapse
I didn't know this tablet had a modular micro usb port, that's great ! :good:
Hi, phone works OK, it also charges BUT doesn't connect to any PC (windows detects device with description error?), usb OTG not working either, only headphones using type c adapter. Please help, I'm using stock pie with February update, unrooted, blocked bootloader and with usb debugging enabled.
@egantz09
Disable USB Debugging.
Install this driver (and please follow the instructions):
https://c.mi.com/thread-1625831-1-1.html
Test.
egantz09 said:
Hi, phone works OK, it also charges BUT doesn't connect to any PC (windows detects device with description error?), usb OTG not working either, only headphones using type c adapter. Please help, I'm using stock pie with February update, unrooted, blocked bootloader and with usb debugging enabled.
Click to expand...
Click to collapse
Probably water damaged sub-board. Happened with me too, got my phone today.
A_H_E Thanks
A_H_E said:
@egantz09
Disable USB Debugging.
Install this driver (and please follow the instructions):
https://c.mi.com/thread-1625831-1-1.html
Test.
Click to expand...
Click to collapse
Hi, Thanks for the guide, but I can't pass from step 6 in which I need to install the Mi Drivers but no PC recognizes de phone, not even in fastboot mode, see screenshot. Any other ideas? I can still charge it and listen audio trough the usb port. Thanks in advance.
Edit: I've hard reset the phone and the problem still persist.
egantz09 said:
Hi, Thanks for the guide, but I can't pass from step 6 in which I need to install the Mi Drivers but no PC recognizes de phone, not even in fastboot mode, see screenshot. Any other ideas? I can still charge it and listen audio trough the usb port. Thanks in advance.
Edit: I've hard reset the phone and the problem still persist.
Click to expand...
Click to collapse
Thanks for the update.
Go into Step 7, with the device connected, and install the drivers manually.
So, in this scenario, you'll right click on the device and browse to the location where you downloaded the drivers.
I need to know what happens if you try and install them manually.
A_H_E said:
Thanks for the update.
Go into Step 7, with the device connected, and install the drivers manually.
So, in this scenario, you'll right click on the device and browse to the location where you downloaded the drivers.
I need to know what happens if you try and install them manually.
Click to expand...
Click to collapse
Hi, I can't actually do step 7 because it doesn't recognizes the phone as an Android device like in the guide, but as an:
Unknown USB Device (Error Device Descriptor Request Failed) see attached screenshot.
Even when I select this Unknown USB Device and tried to update de driver manually, the installation fails. (see attached screenshot) .
I've changed cables and tried on different ports of different PCs. Same result. Also by entering Developer Options and accessing the USB settings won't work, there are all greyed out.
@egantz09
Thank you for your efforts and feedback.
Based on the details, I would strongly suggest you initiate a return. You've taken all the appropriate steps, and then some, to address the problem but it's obvious the issue exists with the device hardware.
I am happy to provide further instructions but what concerns me is the fact you've tried multiple PCs and multiple cables.
A_H_E said:
@egantz09
Thank you for your efforts and feedback.
Based on the details, I would strongly suggest you initiate a return. You've taken all the appropriate steps, and then some, to address the problem but it's obvious the issue exists with the device hardware.
I am happy to provide further instructions but what concerns me is the fact you've tried multiple PCs and multiple cables.
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Hi, I can't return it so I already ordered online a replacement Port Board from aliexpress.com, so I'll check back in 4-6 weeks, thank you very much for your help.
did replacing the port solve your issue? I have the same problem
---------- Post added at 07:21 PM ---------- Previous post was at 07:21 PM ----------
cant even force edl mode
Sadly I'm still waiting for the replacement to arrive...I'm in Cuba. But other people with similar problems have solved them by replacing the USB port. Good luck.
egantz09 said:
Sadly I'm still waiting for the replacement to arrive...I'm in Cuba. But other people with similar problems have solved them by replacing the USB port. Good luck.
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i received new usb port and still have problem
sparkplug619 said:
i received new usb port and still have problem
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if you followed all of the instructions and steps in this post and the problem continues, then you should return your phone.
I already changed my USB port. My warranty is void
If your phone was in warranty you should have returned it, changing the USB port was your final option. Now you should take it to a service center. Good luck,
sparkplug619 said:
I already changed my USB port. My warranty is void
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I replaced my usb port today, still no luck, I tried 3 different ports (I bought 3), It charges with all of them but no USB connection to PC or OTG. I'm thinking its the mainboard. Could it possibly be the FLEX connector?
This is a big problem with 2 MI A2 for me
Since that problem i hate Xiaomi and never Xiaomi product to bey
I have the same problem ... My phone only charging when i connected via USB to the PC... I change USB board and i still have the same problem... I can't choose any options.. only charging.. any help how to solve this problem ? Thanks
Georgeek1 said:
I have the same problem ... My phone only charging when i connected via USB to the PC... I change USB board and i still have the same problem... I can't choose any options.. only charging.. any help how to solve this problem ? Thanks
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I waited 3 months for my USB port replacement and it did the same thing, now I'm waiting for the flex connector, if that doesn't work either, then its a problem with the motherboard.
I ended up replacing the entire phone and a few months later this phone now has the same issue.. this is horrible. Especially with no USA support from Xiaomi. Its a "deal with it" situation.
But i believe the use of crappy chargers, debris getting into port, maybe Qualcomm quick charge modules design flaw could be sending unsafe currents or lacking proper temp regulation when charging,, is damaging something on the main board. I checked every possible software related possibility and tried every fix with no luck.
What i did notice when it happened this time, chargers were not staying connected, they would pop out due to debris in the charging port, also i noticed my phone got pretty hot using a Qualcomm QC enabled charger one night. Nothing else was suspected of generating heat, all apps closed, screen had been off.
I everyone... Where i can buy an usb port?? My A2 is not charging, trying at least 4 different cables and chargers,
Tks