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Hi Guys, i need your help i bought a samsung focus s and it is still stuck on demo mode,does anyone know how to take it off demo mode. I've tried holding the camera button,lower volume an power button together but it hasn't made a difference. And i went to the about option and theres no option to reset factory settings. I've even emailed samsung and they told me to contact windows as it is their software. This is really frustrating, because the guy who sold me the phone well he doesn't know what to say they only had the one, I had read (You should return the phone because it seems you have bought a demo device and not a retail device, also another person said, I'm sorry to say that demo devices are loaded with different software from retail devices, so it will not be possible to get the device into a 'normal' mode unless you have the technical skills to flash the 'phone with a fresh ROM (see xda-developers.com). I wouldn't normally suggest this, but it sounds as if your vendor may have (perhaps conveniently for them) disappeared from the picture. Note that if you do flash the handset you must be prepared to lose all support from Microsoft, the 'phone manufacturer, and your carrier. In particular you will get no support here on Microsoft Community) and thats ok I'm with the prepaid thing anyway...Any Help is Good help
Thank You
erc,jns
Nokia Lumia 920, EE UK, & HTC 8X, AT&T: 8.0.10211.204
Samsung Omnia 7, T-Mobile UK: 7.10.7740.16
erc.jns said:
Hi Guys, i need your help i bought a samsung focus s and it is still stuck on demo mode,does anyone know how to take it off demo mode. I've tried holding the camera button,lower volume an power button together but it hasn't made a difference. And i went to the about option and theres no option to reset factory settings. I've even emailed samsung and they told me to contact windows as it is their software. This is really frustrating, because the guy who sold me the phone well he doesn't know what to say they only had the one, I had read (You should return the phone because it seems you have bought a demo device and not a retail device, also another person said, I'm sorry to say that demo devices are loaded with different software from retail devices, so it will not be possible to get the device into a 'normal' mode unless you have the technical skills to flash the 'phone with a fresh ROM (see xda-developers.com). I wouldn't normally suggest this, but it sounds as if your vendor may have (perhaps conveniently for them) disappeared from the picture. Note that if you do flash the handset you must be prepared to lose all support from Microsoft, the 'phone manufacturer, and your carrier. In particular you will get no support here on Microsoft Community) and thats ok I'm with the prepaid thing anyway...Any Help is Good help
Thank You
erc,jns
Nokia Lumia 920, EE UK, & HTC 8X, AT&T: 8.0.10211.204
Samsung Omnia 7, T-Mobile UK: 7.10.7740.16
Click to expand...
Click to collapse
sorry to say my friend but your probably out of luck, there is no ROM for us to flash, official or otherwise, we have no modified boot loader to make our own ROMs and there isn't any update cabs to update you to the correct ROM.
the only thing that I can think of is perhaps some registry entry that can be changed, but you would need to dump your reg and email it over.
but to be clear, I don't know of anyone getting them working, its proabably the same device being passed about, if you got it through ebay I would raise complaint if your unable to speak to the original seller
note that even if you can change the device in to a retail device with the use of a reg entry, you still cant change the ROM version so cant update it
I realize that this question has likely been answered here a few times, but I've read so many different answers that I'm second guessing myself.
I imported a P20 pro to the US to use on AT&T. I'm very glad that I did. It's a great phone and I've really had no issues with it whatsoever.
The model I have was an unlocked model bought through ebay and is a CLT-L29. EMUI version is 8.1.0. Build number is CLT-L29 8.1.0.121(C605)
I simply don't know where to start with updating to the latest firmware. The OTA update feature won't work on this phone.
I have firmware finder installed. I can see that updates exist for this thing. However, I don't know for sure how I download and install the update.
The methods I have read seem quite involved, which seems odd to me. It seems I should be able to download the appropriate file, stick it in a folder on my phone, reboot the thing while holding down a combination of buttons and boom...updated phone. Is this not the case for me? It always went this way for me in the past!
Please....even though I'm really really not an idiot, I need you to assume that I am and explain this to me.
I'm curious about this too. I'm also in the US on AT&T, but my device was on 128 out of the box. I'm hoping we get OTA updates when our device region gets them.
I got the S10 recently, and when I went into developer options, the "OEM Unlock" option is missing. This confuses me since I ordered a Hong Kong model (SM-G9730) that supposedly allows for an unlockable bootloader according to people here and elsewhere. Would appreciate it if someone could help shed some light on this. If it matters, in Settings > About Phone, it definitely says SM-G9730 is the model, and under Software Information, the build number is G9730ZHU1ASBA, which is apparently the February 2019 build date.
Same issue
I'm getting the same problem. I am 100% certain without a shred of doubt that I have the exynos version but OEM unlocking does not appear in developer options immediately after developer options is turned on. From what I have noticed in my recent struggle to put this piece of ---- to good use, the OEM unlock option decides to appear after a certain amount of time after developer mode is enabled. Idk whose bright idea this was but if pissing off the customer was their goal then they did a stellar job.
I have this vague memory of reading that the oem unlock option is timed. So I went ahead and set the phone's system time to a month into the future (also checked 24 hour time but im not sure if that had an impact) to 7/9/19 while the phone was connected to wifi and now the OEM unlock option has appeared again. Hope this helps.
I have tried resetting the time trick a dozen times and OEM unlock does not appear. What is really frustrating is that it was there when I first got the phone and I had it turned on. Of course back in March, there was nothing you could do with the phone. Then bright people started to figure out how to root but by then, a firmware update had come along and OEM unlock disappeared. I tried to install Magisk but it failed badly. Now I'm stuck with the first phone/tablet I can't clean up all the unwanted crap I will never use or want. Very frustrating.
you need to wipe data, and when you set up your phone have wifi connected. Then it should appear in the options, if it does not change the time into the future
bengtc said:
you need to wipe data, and when you set up your phone have wifi connected. Then it should appear in the options, if it does not change the time into the future
Click to expand...
Click to collapse
I have reset the phone back to a previous firmware version, which should have wiped the data completely. I enabled Developers Options right away but OEM Unlock was not there. I tried the time thing again, but to no avail.
Of course my carrier promptly wanted to install the last update which I accepted. Strangely enough, the phone is behaving better since I did this but I still would prefer to have it rooted so I could get rid of a bunch of junk apps.
khocking said:
I have reset the phone back to a previous firmware version, which should have wiped the data completely. I enabled Developers Options right away but OEM Unlock was not there. I tried the time thing again, but to no avail.
Of course my carrier promptly wanted to install the last update which I accepted. Strangely enough, the phone is behaving better since I did this but I still would prefer to have it rooted so I could get rid of a bunch of junk apps.
Click to expand...
Click to collapse
So wait 7 days and it will be available ..
dynospectrum said:
So wait 7 days and it will be available ..
Click to expand...
Click to collapse
khocking...did this work for you?
I bought my device direct from Samsung, S10+, Snapdragon variant and I, too, am not seeing the OEM unlock, even after the time change and after 7 days.
Radio2006 said:
khocking...did this work for you?
I bought my device direct from Samsung, S10+, Snapdragon variant and I, too, am not seeing the OEM unlock, even after the time change and after 7 days.
Click to expand...
Click to collapse
Nope. I believe my carrier must have blocked it from appearing. I've given up all hope of rooting this phone and I'm learning to live with it the way it is. But this may very well be the last Samsung phone I have.
Why did you get the exynos verison?
Player04 said:
Why did you get the exynos verison?
Click to expand...
Click to collapse
It's the only version available in Canada
khocking said:
It's the only version available in Canada
Click to expand...
Click to collapse
This is unbelievably unreal. All these versions and only two are unlockable? I have always bought my phones direct from the manufacturer to prevent a carrier from telling me what I could and could not do with my phone, now the manufacturer is getting in on it. A waste of $1000. However, I refuse to accept this mode of operation. I will perform better research and find a phone that gives me the freedom I feel I am paying for.
Thanks for the information guys!
Solution:
https://www.youtube.com/watch?v=mF2Nxck4FtM
Note: You have Internet to be activated. But first i would do all other steps. and then restart, do time sync, deactivate set 7+ days back in time (25-7-2019 > 17-7-2019)
DONE! UNLOCK OEM appers (at least in aprils version)
||||| said:
Solution:
https://www.youtube.com/watch?v=mF2Nxck4FtM
Note: You have Internet to be activated. But first i would do all other steps. and then restart, do time sync, deactivate set 7+ days back in time (25-7-2019 > 17-7-2019)
DONE! UNLOCK OEM appers (at least in aprils version)
Click to expand...
Click to collapse
You might have noticed that I have said I've tried this a number of times to no avail.
This method does not work
JewsRshady said:
This method does not work
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=zqbu7jCmeMY
My OEM is grayed out off disabled will not let me go to download mode from recovery or by pressing the buttons phone will not register to odin at all it's not Verizon or TMobile either
khocking said:
It's the only version available in Canada
Click to expand...
Click to collapse
No it's not.
I just got off of the phone literally less than 5 mins ago with a Telus rep and we were discussing rooting (I'm in this forum wondering if there is a root method for the SD S10 version yet ~ I don't own one). He has the S10 and is waiting for a method to root it. We joked about how the Exynos version is inferior to the SnapDragon one. "Thank god we live in North America" he said.
So I don't know how you got the Exynos S10 from Telus. In Canada you should only be able to get the SnapDragon S10,
xunholyx said:
No it's not.
I just got off of the phone literally less than 5 mins ago with a Telus rep and we were discussing rooting (I'm in this forum wondering if there is a root method for the SD S10 version yet ~ I don't own one). He has the S10 and is waiting for a method to root it. We joked about how the Exynos version is inferior to the SnapDragon one. "Thank god we live in North America" he said.
So I don't know how you got the Exynos S10 from Telus. In Canada you should only be able to get the SnapDragon S10,
Click to expand...
Click to collapse
You're correct, I was mistaken in thinking the Qualcomm processor was the Exynos version. My apologies for that. Nevertheless, the OEM unlock switch is not available and has not been since the first updated firmware I got from Telus.
When I called Telus to ask about it, I got the run-around and essentially a non-answer. I have to believe it is Telus that is blocking this function although I've not read about anybody having this trouble who is with any of the other carriers. If you are looking to buy, you might explore this theory.
khocking said:
You're correct, I was mistaken in thinking the Qualcomm processor was the Exynos version. My apologies for that. Nevertheless, the OEM unlock switch is not available and has not been since the first updated firmware I got from Telus.
When I called Telus to ask about it, I got the run-around and essentially a non-answer. I have to believe it is Telus that is blocking this function although I've not read about anybody having this trouble who is with any of the other carriers. If you are looking to buy, you might explore this theory.
Click to expand...
Click to collapse
There is no root method yet for the SD S10.
It's not Telus, It's Samsung.
If you want root, don't buy a Samsung device. There will be a method eventually probably, but there has been a problem with root on the S line for quite some time now.
I would recommend a Pixel myself (monthly updates for 3yrs+), but there are other options out there.
Hello All,
I posted this in Samsung Community, but unfortunately none was able to help. I am hoping XDA members could help fix this issue.
I am facing a strange problem with my S21 Ultra Unlocked which was directly bought from Samsung. I had enrolled into OneUI 4.0 beta when I was in the US. I was using Sprint connection then.
I had to travel back to my home country (India) and I am using an Airtel sim card (LTE) here. Now, the strange problem is that LTE (data) works here fine. But, VoLTE is not working. The network changes to 2G for phone calls. I am assuming that the auto-switching bands which was introduced in OneUI 4.0 is causing the problem.
Using Smart Switch PC, I rolled back to One UI 3.1. VoLTE and WiFi calling started to work again. But, soon after I got update notification for One UI 4 beta. To confirm that it is indeed an issue with One UI 4, I installed it again. And as expected, I am not getting VoLTE or WiFI calling again.
Since I changed from Sprint to Airtel, I am not able to withdraw from the Beta program as well. I am getting the error "One UI beta features aren't available because your service provider has changed".
Also, I am not sure what the final One UI 4 will offer. For the first time in my life, I am seeing an Android upgrade causing my phone to not able to connect to VoLTE.
I am also attaching the screenshots of Phone Information. As you can see, in OneUI 3.1, VoLTE and WiFi calling are provisioned. But in OneUI 4, both are not available. I am assuming the issue is because IMS is not registered. But, I am not able to find how this can be fixed.
Thanks in advance for your help.
Thanks,
APS
#volte #samsung #s21ultra #oneui #oneui4 #imsservice #ims #airtel #oneuibeta
A quick update - I updated to final version One UI 4 and the issue is still there. I am still not able to get VoLTE or WiFi calling in India.
I am having similar issue. Were you able to figure out anything?
dp1989 said:
I am having similar issue. Were you able to figure out anything?
Click to expand...
Click to collapse
No. I have started a new thread in Samsung US Community. Let's see if it reaches the right team who needs to fix this issue.
Since the issue was previously in the Beta version, I didn't get much support. Now, I can see more people facing the same issue since OneUI 4 final version is out.
Can you please provide Samsung members thread link here (or subject line which will help me find it).. I will reply with same issue
dp1989 said:
Can you please provide Samsung members thread link here (or subject line which will help me find it).. I will reply with same issue
Click to expand...
Click to collapse
Try this "DON'T BUY S21 Series Phones if you want use it outside US".
aps99 said:
Try this "DON'T BUY S21 Series Phones if you want use it outside US".
Click to expand...
Click to collapse
I searched Samsung members app and didn't find any thread like that. May be if you can post a link.
dp1989 said:
I searched Samsung members app and didn't find any thread like that. May be if you can post a link.
Click to expand...
Click to collapse
It's in the US community. Did you search there?
Yes, I searched in US Community.
dp1989 said:
Yes, I searched in US Community.
Click to expand...
Click to collapse
Not sure if URL can be posted here. Let me try anyways.
Samsung account
us.community.samsung.com
Yes. I've noticed this since the beta started, was hoping it would be fixed by the time stable is released, but looks like it isn't.
VoLTE/VoWiFi worked fine in Qatar with One UI 3.1 (US unlocked model) but is unable to activate on One UI 4.
It's a shame, but they probably won't fix it since it still works alright with US sims. Maybe it will be fixed in One UI 5 accidentally next year the same way it broke now, but don't hold your breath.
I would once again rollback to One UI 3.1 and wait for a stable Android 12 One UI 4.0 however it may never work with that device in your region. I won't be updating until they release a better version, still too many bugs. Your best option is sell it and buy your Service Provider's device, that's a permanent fix.
varcor said:
I would once again rollback to One UI 3.1 and wait for a stable Android 12 One UI 4.0 however it may never work with that device in your region. I won't be updating until they release a better version, still too many bugs. Your best option is sell it and buy your Service Provider's device, that's a permanent fix.
Click to expand...
Click to collapse
I am on stable One UI 4.0 now. Still it doesn't work.
I cannot sell a device that has such an issue now that I am in India. I will probably sell it once I am back in US if Samsung doesn't fix this issue before then.
Go to settings -->general> reset ----> reset network settings
And reboot after
Volte shou´d work again
Hey i was having this same problem, but seems to have disappeared since I installed SM-G998U rom. I didn't install Userdata and seems I didn't get any bloatware plus activation is still on. You can try.
SOGKush420 said:
Go to settings -->general> reset ----> reset network settings
And reboot after
Volte shou´d work again
Click to expand...
Click to collapse
That won't work, and is completely irrelevant to the issue at hand. This only applies to the unlocked US model (U1) - the OneUI 4 update misconfigures VoLTE for international SIMs.
U will work, but the branded firmware shouldn't be required, U1 is currently broken.
lui0703 said:
Hey i was having this same problem, but seems to have disappeared since I installed SM-G998U rom. I didn't install Userdata and seems I didn't get any bloatware plus activation is still on. You can try.
Click to expand...
Click to collapse
Did you lose the data? I already factory reset my phone trying to fix this issue, rolling back etc.
aps99 said:
Did you lose the data? I already factory reset my phone trying to fix this issue, rolling back etc.
Click to expand...
Click to collapse
I did a full backup before. And just restored the data via Smart Switch after.
lui0703 said:
I did a full backup before. And just restored the data via Smart Switch after.
Click to expand...
Click to collapse
Just to confirm. Are you having a US phone which is being used outside US? What is your current carrier?
SOGKush420 said:
Go to settings -->general> reset ----> reset network settings
And reboot after
Volte shou´d work again
Click to expand...
Click to collapse
Will you please elaborate the whole procedure how did you installed this rom roll back to one UI 3.1 safely..
I have USA unlocked variant of S21 ultra and i am on stable One UI 4.0. Facing the issues.
..VOLTE AND WIFI CALLING FEATURE NOT WORKING ..
YOUR HELP WOULD BE HIGHLY APPRECIATED
Can anyone tell me if they're able to use Hey Google / Google Assistant voice commands on a Galaxy S10 that's been updated to Android 12?
I've been about 2 weeks now, and have failed to get dozen of more suggested fixes to solve the problem of voice commands not working on a renewed S10 I bought on Amazon. It was working out-of-the-box, but after activating the phone and installing a few apps, it hasn't worked since. I was on the phone with Samsung support for an hour or more, and even they weren't able to get it working.
If someone can confirm they have it working on a S10 with the Android 12 update, I'll go ahead and return this one for another. I do like the particularly bright 820 nits screen.
Fervently hoping to get one or more response(s) here on this S10 thread as I've not had luck elsewhere.
Hello TakuSkan, yes the google assistant still works just no more need to say "OK google" you just have to activate it in the parameter so you can choose your assistant between the 3 known bixby or google for alexia pariel you have to install the alexia application Amazon.
Please say hello when you post would be welcome thank you
meric57 said:
Hello TakuSkan, yes the google assistant still works just no more need to say "OK google" you just have to activate it in the parameter so you can choose your assistant between the 3 known bixby or google for alexia pariel you have to install the alexia application Amazon.
Please say hello when you post would be welcome thank you
Click to expand...
Click to collapse
Hello meric57!
Thanks ever so much for your feedback, That's encouraging to hear. Assistant was set and working when I 1st got the phone. But it seems I've exhausted every approach to get it back. I'm looking to use it for voice commands and hands free navigating Google Maps on my motorcycle via a Sena comms system..
The S10 originally came with Android 9 Pie, but all the renewed ones being sold now have been upgraded to 12 like mine. So you say you have or have seen Android 12 S10s where Assistant and voice commands do operate phone and navigating functions properly? Is that right?
For a while it all seemed to be coming down to wondering if 12 might have been at the root of my problem. But I'll stick with having Amazon swap this 12 S10 with another if folks with the same model & OS version have voice commands working properly.
Thanks again for your input meric57. Much appreciated!
hello,
Yes google assistant works just who no longer needs to say "ok google" just activate in the search parameter "google assistant" then once activate ask directly what you want
Hey...
Yeah, I'm able to ask Assistant whatever I want on my older phone since they dropped OK Google. I'm still wondering if your S10 has been updated to Android 12. Or if anyone else with a S10 with Android 12 can confirm voice commands work for them. I'm a little wary of the v12 upgrade.
Edit: OH! I just spotted "Galaxy S 10 SM-G973F UI Version 4.1 Android 12 XEF" in your signature. Great! Anyone else second this?
erase thank you
Hello TakuSkane, I just saw that you have S10 SM-G973U1 so I think it comes from your problem. Look here to read the first message https://forum.xda-developers.com/t/g973u-and-g973u1 -firmware-links-here.3905852/ you have the link for the firmware or ask here for your concern.
At worst, return your S10 to Amazon and take an S10 from an official operator.
Thanks for the info meric57. I'm not all that tech savvy when it comes to mobile devices. I don't see anything in the 1st post in that thread related to my issue. And it says the G973U1 is for the same phone but without all the carrier bloatware. Which sounds like it would be preferable. Are you suggesting that flashing to G973U might solve my problem?
Hello takuskan, the concern that you have these the S10 the motherboard install SM-G973U1. I do not know if your network and your operator works in your region or not read well all that is marked on the link that I put see more see the posts in the discussion thread.
Me, bixby-alexia-google assistant works on my S10 SM-G973F exynos 4 G.
Hey meric57. Since I can return the phone, that's the "easiest" way forward after chasing fixes for weeks now. I'll look for the G973U, G973U1, G973F models when I choose another. If all I can get that's affordable (cheap) is another G973U1, and if that one still has the problem, I'll follow up here and read through that thread you linked to. But as I've written, Assistant DID work when I 1st got the S10. Sooooo... we'll see. Thanks for being the only soul on these forums to give me a little feedback. In fact I've not gotten any other feedback on other support sites either.
Hello TakuSkan, I don't look at the price, I prefer to buy from an official SFR-orange operator... I'm sure I have a smartphone that works and hassle-free, take a phone from a market or sales site like amazon or others I don't buy I don't trust it tells you unlocked all operators ok my there is a network chip either US or Asia.
It is EU certified for the network
Sadly some folks have no choice but to cut corners as they navigate today's financial super highways.