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Was at a football game last Sunday & dropped my phone on the ground. It must of fell out of my lap when I jumped up to cheer. Now that hurts! I've been babying it too. Oh well, it was bound to happened sooner or later.
Now my Tilt has scratches on the left & right bottom corners. I was thinking about taking a fine grade of sandpaper & sanding it down. Has anyone tried smoothing out a ding on there phone before. If so, what did you use?
I just recently found a small nick on the top corner of my Tilt. I'm assuming I got it the same day I dropped it. That means my phone must of cart wheeled before falling on its back! *OUCH, That hurts literally!*
Sorry to hear that bud,
Check out this site, they carry the housing for our lil toy
http://cnn.cn/shop/8925-tilt-kaiser-c-277_448.html
Hope it helps,
Cheers.
farhanali_ said:
Sorry to hear that bud,
Check out this site, they carry the housing for our lil toy
http://cnn.cn/shop/8925-tilt-kaiser-c-277_448.html
Hope it helps,
Cheers.
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Click to collapse
Thanks for the link! It's good to know that they sell the OEM casing. It's not cheap though.
I dropped mine for the first time on Saturday night. I almost cried, haha. I have one ding on the bottom corner, towards the back, by the stylus.
I've been doing really well, considering that I usually drop a new device a day or two after getting it.
Last week, however, I was showing off the camera album feature to my sister-in-law and she just had to have a go herself.
Cue my lovely Vario III hitting the ground a second later.
No damage at all though, so I've forgiven her!
gtdRR said:
I dropped mine for the first time on Saturday night. I almost cried, haha. I have one ding on the bottom corner, towards the back, by the stylus.
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Click to collapse
That's when it's time to call AT&T......
"If the phone is all of a sudden not working the way it's supposed to... they replace it, free if it's still under warranty".
gtdRR said:
I dropped mine for the first time on Saturday night. I almost cried, haha. I have one ding on the bottom corner, towards the back, by the stylus.
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Click to collapse
How funny that's where mine got scuffed up too, right next to the stylus. I was hoping the stylus was the one that substained the damage so I can chage it out. Mine also got scuffed up on the bottom left hand side. It bounced around first before laying on the ground. For the weight and size of this phone I was expecting more damage from the fall.
I guess the more your carefull not to drop the phone the more prone it is to happened.
rdr408 said:
How funny that's where mine got scuffed up too, right next to the stylus. I was hoping the stylus was the one that substained the damage so I can chage it out. Mine also got scuffed up on the bottom left hand side. It bounced around first before laying on the ground. For the weight and size of this phone I was expecting more damage from the fall.
I guess the more your carefull not to drop the phone the more prone it is to happened.
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ATT warranty exchange..... that's all i have to say.
nimda0 said:
ATT warranty exchange..... that's all i have to say.
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Click to collapse
I thought they gave you refurbs when using warranty exchange.
I dropped mine couple of weeks ago... I was doing a research paper for my university, and papers were all over the place... and sadly my TyTN II was between two papers... so when I pulled one of them... the device flew in the air and landed on the floor... fortunately there was a thick carpet on the floor... thus no harm is done... but during the next five min while I was checking if my phone is still working... I was so pale and scared :s
Man! I hope this does not happen to any of you guys...
Cheers
dropped mine after 2 weeks of having it - i was jogging to the bus at the time - fumbled it out of my belt ouch and dropped it - i accidentally stamped on it at the same time, on rough knobly tarmac, face-down - i skidded a bit on it too, sort of like a sktebaord - i was like 'omgomgomg' picked it up and by some sort of miricle the screen was untouched - fascia is a bit knacked but it all works just fine, only thing is the tilt mechanism is a bit loose now though its still sturdy (ie i can push the top right side and the screen bit will angle slightly against the body, but only by a few millimetres)
Coming Soon...
http://www.seidioonline.com/index.asp?PageAction=VIEWPROD&ProdID=896
This will cover any damage to the case and protect it.
I was running into work in a heavy rain carrying a large laptop bag, so I was running fairly spastic, and my Tilt popped out of the case, slid face down on the sidewalk into a puddle. The battery popped out, as well as the stylus. I grabbed all I could find (had to go back later to find the stylus) and shook it out. Then I used a heat gun to gently warm the unit up. after 2 hours, I put the battery back in and it powered up fine, except the touchscreen was dead.
I then left it on my desk on charge with bluetooth, 3g,Wlan and screen full bright on, to generate as much internal heat as possible. After another 2 hours, the touch screen would randomly activate items on the today screen, every minute or so. After watching that for an hour with no real response from the touchscreen yet, I power cycled the phone, and to my surprise, the touch screen worked. Been working ever since.
Luckily the battery poped out otherwise I would think the device would have got fried?
Well, as idiotic as it may sound, I did put the battery back in and power up the phone while it was wet. It seemed to boot up just fine, but I pulled the battery after 15 seconds as to not push my luck.
My Drop . . .
I was running up stairs in my office building (concrete with metal stairstep edging), when something (my Tilt OMG!) suddenly clattered onto the stairs - apparently I had not made sure the magnetic flap on my case was firmly connected - it popped open and the SIM card holder popped out - I fearfully picked it up and inspected - can't find a scratch on it! and it works fine, and nothing seems loose! I'm shocked, surprised and pleased, but will be more careful in the future, obviously (in almost 2 years with my Wizard, I never once dropped it!).
Try to burnish the scuffed areas with a smooth piece of plastic. Start slow and it might kind of fill in by smoothing the rough edges. Kind of like a good paint job on an auto, get it flat as possible and it will shine like a diamond in a goats A*s.
Dropped my 8525 a couple of times and fixed it as mentioned above. Dropped my tilt the first day and it missed the concrete by a fraction of an inch and landed on carpet. Lucky for me only the back flew off and my great little toy is unmared so far.
The older I get the less my hands seem to be actually connected to my body and under my control...
Did I mention I love my tilt and this site?
Ositohbi said:
Try to burnish the scuffed areas with a smooth piece of plastic. Start slow and it might kind of fill in by smoothing the rough edges. Kind of like a good paint job on an auto, get it flat as possible and it will shine like a diamond in a goats A*s.
Dropped my 8525 a couple of times and fixed it as mentioned above. Dropped my tilt the first day and it missed the concrete by a fraction of an inch and landed on carpet. Lucky for me only the back flew off and my great little toy is unmared so far.
The older I get the less my hands seem to be actually connected to my body and under my control...
Did I mention I love my tilt and this site?
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What kind of plastic are you using?
I tried using some Brasso Metal Polish, but it didn't do anything for it. The Brasso would work on scratches, but I have chunks missing from the plastic on my Tilt & dings. I'm willing to try anything as long as I don't harm my baby! I already feel like she's been abused! LOL!
Ositohbi said:
Try to burnish the scuffed areas with a smooth piece of plastic. Start slow and it might kind of fill in by smoothing the rough edges. Kind of like a good paint job on an auto, get it flat as possible and it will shine like a diamond in a goats A*s.
Dropped my 8525 a couple of times and fixed it as mentioned above. Dropped my tilt the first day and it missed the concrete by a fraction of an inch and landed on carpet. Lucky for me only the back flew off and my great little toy is unmared so far.
The older I get the less my hands seem to be actually connected to my body and under my control...
Did I mention I love my tilt and this site?
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Click to collapse
I was lucky like you before & dropped it ion carpet, but this time my luck ran out! I guess you can say it was bound to happened somtime.
nimda0 said:
ATT warranty exchange..... that's all i have to say.
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Does AT&T do exchanges on accidental drops. What about if its passed the 30day window from the say you pruchased it?
can it be fixed? whats it good for now? any value to anyone?
nexusonemeover said:
can it be fixed? whats it good for now? any value to anyone?
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ill buy it for $20
seriously though you can call htc..i think itll cost $215 for repair...or void your warranty and do it yourself/third party
i just leanred about amex protection program (bought it on my amex)... its been less than 90 days since i had it... im filing a claim, and they may replace it for me. cool beans.
i went thru this with my friends nexus, i called HTC for her. they will fix it for 130 dollars, no questions asked.
RogerPodacter said:
i went thru this with my friends nexus, i called HTC for her. they will fix it for 130 dollars, no questions asked.
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Seems that I have some options now... Found a nexus amoled on ebay for 85... Takes 10 minutes to replace. The insurance takes ~30 days to process and I can't wait that long. So I bought a new nexus and the amoled. If insurance approves the claim, then ill sell the amoled and give them the phone. If they deny, ill replace broken amoled and sell nexus locally to a buddy (I can get more for it in working shape than with cracked screen).
Luckily, there was no damage beyond screen (digitizer and case are perfect still). So looks like ill get some good $ for it when repaired.
But now I'm back in the holding pattern for a new nexus to show up... Argh! (And I'm back on what seems like an ancient smartphone for a while -- bb 8900. Though it still responds to touch perfectly, the nexus' broken screen became flooded with purples and its not legible anymore. D'oh!)
I assume OP will be investing in a screen protector this time around
MaximReapage said:
I assume OP will be investing in a screen protector this time around
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OP had phone in Zagg invisible shield, silicone gel skin, and horizontal cellet belt case at time of fall. I was getting out of the car and the seat belt caught the phone holster, sorta tearing it off of me, and it went from SUV height (5ish feet) to the concrete pavement below me. I even heard the crack of the screen (was a very painful sound to experience).
A sad day indeed.
nexusonemeover said:
Seems that I have some options now... Found a nexus amoled on ebay for 85... Takes 10 minutes to replace. The insurance takes ~30 days to process and I can't wait that long. So I bought a new nexus and the amoled. If insurance approves the claim, then ill sell the amoled and give them the phone. If they deny, ill replace broken amoled and sell nexus locally to a buddy (I can get more for it in working shape than with cracked screen).
Luckily, there was no damage beyond screen (digitizer and case are perfect still). So looks like ill get some good $ for it when repaired.
But now I'm back in the holding pattern for a new nexus to show up... Argh! (And I'm back on what seems like an ancient smartphone for a while -- bb 8900. Though it still responds to touch perfectly, the nexus' broken screen became flooded with purples and its not legible anymore. D'oh!)
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Click to collapse
well if this helps, she got her nexus back in less than a week. she is in new jersey, USA. i called HTC, the next morning she received shipping. she got her nexus back 2 days later all fixed up. less than a week. i guess it would depend where in the world you are located though. i think HTC has repair facilities on the east coast, near baltimore.
You had better luck than I did. I sent my phone out 13 days ago to HTC to repair a cracked screen. I paid $115 for the screen replacement on day 2, but STILL have not gotten my phone back. I am very disappointed in the Cust Care at HTC.
I just wanna say that OP has a cool screenname hehe.
And sorry about your screen. My advice - definitelly go with HTC. They know how to take these phones apart properly and they won't cut corners on that. You'll get a proper new native N1 screen.
nexusonemeover said:
OP had phone in Zagg invisible shield, silicone gel skin, and horizontal cellet belt case at time of fall. I was getting out of the car and the seat belt caught the phone holster, sorta tearing it off of me, and it went from SUV height (5ish feet) to the concrete pavement below me. I even heard the crack of the screen (was a very painful sound to experience).
A sad day indeed.
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Click to collapse
Tough Case next time then
Thats unfortunate, OP.
My cheap gel case saved my precious from a bad drop to the asphalt. Not a scratch.
id really like an otterbox solution... but i rely on the dock for most of the day and night... and i am a battery swapper too. hmph...
this is not the first time ive had this happen... with the seatbelt taking my phone for a ride without me approving. some years ago, this happened with a BB 8700. but, i didnt know i didnt have the phone on my person until i back out the car and saw something on the ground in front of me. and then i realized that i drove over my @$#%&[email protected]# blackberry. i need a usb dongle coming out of my arm pit, and then id just have the n1 sewn into my forearm.
Anyone have experience in UK with HTC? what's the cost and time? Damn dropped it last night and the screen was with some scrambled colours. This morning had a proper look on screen and I can see cracked lines running all over. I think it's the inner screen that's broken.
nexusonemeover said:
OP had phone in Zagg invisible shield, silicone gel skin, and horizontal cellet belt case at time of fall. I was getting out of the car and the seat belt caught the phone holster, sorta tearing it off of me, and it went from SUV height (5ish feet) to the concrete pavement below me. I even heard the crack of the screen (was a very painful sound to experience).
A sad day indeed.
Click to expand...
Click to collapse
Well... Sounds like you learned a valuable lesson on how to protect your new Nexus! Sell your SUV, get a sub-compact, and stop using seat belts!
Dropped my cappy yesterday and killed it.
It only dropped from about shoulder height to the garage floor. Picked it up and found one corner of the display still lit and 3 internal cracks going across the display.
Pulled the battery and powered back up to a dead screen.
I've dropped every cell phone I've owned, this is the first time a drop has damaged one. Seems rather fragile to me. I have the insurance so I'll be getting a new one.
Anyone else kill theirs by dropping?
Shoulder height to floor could be 5 feet or higher. That's a pretty good drop for a phone with as minimal a case as this one.
OwensJC said:
Dropped my cappy yesterday and killed it.
It only dropped from about shoulder height to the garage floor. Picked it up and found one corner of the display still lit and 3 internal cracks going across the display.
Pulled the battery and powered back up to a dead screen.
I've dropped every cell phone I've owned, this is the first time a drop has damaged one. Seems rather fragile to me. I have the insurance so I'll be getting a new one.
Anyone else kill theirs by dropping?
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I dropped mine off my lap getting out of my car.... after the third day of owning it. It cracked the glass but everything still worked. At&t replaced it via insurance claim.
Otterbox case on it now.
Sent from my SAMSUNG-SGH-I897 using XDA App
Red_81 said:
I dropped mine off my lap getting out of my car.... after the third day of owning it. It cracked the glass but everything still worked. At&t replaced it via insurance claim.
Otterbox case on it now.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
How is your otterbox? Is it the sticky rubber kind that sticks to your pocket? I still have the body glove one. Tried a hard case but found it to be too bulky and hard to get to the dropdown menu.
OwensJC said:
Dropped my cappy yesterday and killed it.
It only dropped from about shoulder height to the garage floor.
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Click to collapse
So, other phones dropped on a concrete surface survived?
Dropped my D1 while holding it to my ear to the hardwood floor before. Battery poped out as well as got a ding on the side of the phone, but screen is fine. Tough little phones
This just in: glass cracks when dropped on concrete. News at 11.
Ok, to be serious, without a case, I would *expect* a fall from that height to break the glass on the screen. Yes it's hardened & scratch resistant Gorilla glass, but it's still glass after all. I mean, look at Pyrex. That stuff is amazing, but drop a Pyrex beaker on a lab floor, and you're still likely to smash it.
I'd suggest a case that includes lots of rubber, and maybe a screen protector. Both will help in case of drops/falls. Personally, I use an otterbox w/o anything over the screen, but it's all up to you...
Also "[Q] This is My Opinion" is not really a question. Just sayin'.
cappysw10 said:
So, other phones dropped on a concrete surface survived?
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Ya, I've probably had 12-15 cell phones over the years, starting with the Motorola "Brick".
I've dropped every single on of them, even threw one across the room (but thats another story) I've ended up with broken covers and dents and dings, but everyone of them kept on working. None of them ever had any kind of case.
Shammyh said:
Ok, to be serious, without a case, I would *expect* a fall from that height to break the glass on the screen. Yes it's hardened & scratch resistant Gorilla glass, but it's still glass after all. I mean, look at Pyrex. That stuff is amazing, but drop a Pyrex beaker on a lab floor, and you're still likely to smash it.
Also "[Q] This is My Opinion" is not really a question. Just sayin'.
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Didn't break the outside glass. The internal glass has 3 cracks running across it but the outside glass is fine.
after that many different phones all hitting the floor at some point dont you think its about time for one to finally break on you? i mean, you can drop a single phone a hundred times from the same distance and it work just fine with just a scratch, but if it hits a sweet spot like a corner, then it could completely shatter,
and that said, my cappy has survived several falls, but it was always in the otterbox, so its survived so far.
OwensJC said:
Ya, I've probably had 12-15 cell phones over the years, starting with the Motorola "Brick".
I've dropped every single on of them, even threw one across the room (but thats another story) I've ended up with broken covers and dents and dings, but everyone of them kept on working. None of them ever had any kind of case.
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Have you ever owned a phone with a "glass" screen before?
Either use a case or don't drop it.
I have a cheap $5 rubber case on mine and have dropped several times without issue. As has been said, if it falls just right, it will crack but the gorrilla glass in these is pretty damn durable.
I have no case on mine and have dropped it many times, still looking good here.
Sent from my Captivate
Dropped mine at waist high on concrete. Thankfully I got the Otterbox Commuter on it.
Sent from my Captivate. Andromeda3, Onix 2.0.5, Matted Blues.
ive dropped mine a lot with no issues, i have teh body glove case
pbclst said:
How is your otterbox? Is it the sticky rubber kind that sticks to your pocket? I still have the body glove one. Tried a hard case but found it to be too bulky and hard to get to the dropdown menu.
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Click to collapse
It the otter box commuter. Silicon sleeve all around it with a plastic cover that snaps on. Very nice. It slides in and out of my pocket very easily.
Sent from my SAMSUNG-SGH-I897 using XDA App
cappysw10 said:
So, other phones dropped on a concrete surface survived?
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Click to collapse
Threw my fuze into a wall. Dug it out and it worked just fine.
my captivate survived 2 drops on...1 on concrete 1 asphalt. Bad habit it setting my phone on my lap in the car. Both times i stood up out of SUV and phone fell probably 4.5-5 feet onto ground....1 fall = 1 small scratch on the plastic at bottom of the phone....2nd drop = no damage....phone is in case now wasn't going to test my luck with a 3rd.
I've seen a few other posts on a few other boards about the D3 having a VERY scratchable screen. Normally, I tell people that modern screen are durable as nails, but tonight, I got bit. My D3 now has a nice "pinhole" indentation in the screen. In the damaged area, surrounding the new scratch, you can feel that there is a RAISED area of some material. Its obvious that this screen has some kind of coating on it that can be easily damaged. It is definitely NOT a single piece of glass. My OG Droid got pummeled for a year and a half. Its screen is MINT. My new D3 is now damaged on it's 9th day.
<rant on>
Now that Moto is making phones with no removable battery (D4), is making easily scratchable pentile screens (D3), and pulls this bootloader cr*p, I think this will be my last one. Googarolla, I hope you are listening.
<rant off>
ryanmcdonald said:
I've seen a few other posts on a few other boards about the D3 having a VERY scratchable screen. Normally, I tell people that modern screen are durable as nails, but tonight, I got bit. My D3 now has a nice "pinhole" indentation in the screen. In the damaged area, surrounding the new scratch, you can feel that there is a RAISED area of some material. Its obvious that this screen has some kind of coating on it that can be easily damaged. It is definitely NOT a single piece of glass. My OG Droid got pummeled for a year and a half. Its screen is MINT. My new D3 is now damaged on it's 9th day.
<rant on>
Now that Moto is making phones with no removable battery (D4), is making easily scratchable pentile screens (D3), and pulls this bootloader cr*p, I think this will be my last one. Googarolla, I hope you are listening.
<rant off>
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I've been through 9 Droid3 replacements for various hardware issues, but never once did I have problems with the screen scratching. Mind you, I'm OCD, so I'm always wiping it down with my shirt or a piece of napkin. Never once scratched. So, I'm not sure what to tell you...
Lyxdeslic said:
I've been through 9 Droid3 replacements for various hardware issues, but never once did I have problems with the screen scratching. Mind you, I'm OCD, so I'm always wiping it down with my shirt or a piece of napkin. Never once scratched. So, I'm not sure what to tell you...
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Click to collapse
My screen looks the same as when I first got it about 3 months ago.
No scratches yet. Technically any screen can get scratched, even gorilla glass.just have to be careful.
Sent from my DROID3 using XDA App
My phone has literally been dragged and dropped face-down in and across a parking garage (don't ask) and the screen is still in perfect shape.
dropped my phone a good bit, screen still fine
dpwhitty11 said:
My phone has literally been dragged and dropped face-down in and across a parking garage (don't ask) and the screen is still in perfect shape.
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lol im sorry but reading this has me too curious...could u give a small sum up of what happened?
SMH
I'm not so lucky.I have a small scratch on the M on the top where it says Motorola. Boo
Same story here OP. My OG Droid never had a case on it and the screen was perfect when I sold it, same with my Droid X. I have 2 hairline scratches and a tiny chip on my Droid 3... and it has a case and is always in my pocket by itself.
To the OP...
QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ
Seriously. You sound like a cry baby. I don't care if a phone has a diamond coated protection layer, ill still slap on at the very least a 5 dollar no name screen protector. Infact I even cut a screen protector to size to cover the camera lens. Why? Because I don't take the chance. Obviously something YOU did scratched the screen. Its not the phones fault or motorolas fault. Time to put the big boy pants on, accept some responsibility, and realize it was something you did.
End.
`Ghost` said:
To the OP...
QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ
Seriously. You sound like a cry baby. I don't care if a phone has a diamond coated protection layer, ill still slap on at the very least a 5 dollar no name screen protector. Infact I even cut a screen protector to size to cover the camera lens. Why? Because I don't take the chance. Obviously something YOU did scratched the screen. Its not the phones fault or motorolas fault. Time to put the big boy pants on, accept some responsibility, and realize it was something you did.
End.
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I really don't think he's crying about it, he's making a valid point. If a phone from 2 years ago has better scratch resistance, I think that's a problem too. Technology is supposed to improve as time goes on, not be cheaply mass-produced with low quality materials. Should he have put a screen protector on it, probably, but why would he assume he'd need to if an old model lasted 2 years without a scratch?
Chill out.
I thought it was determined that the screen had a anti-glare covering that was the culprit of the micro-scratches, not the gorilla glass?
TLR Buy a screen protector, I got one for $5 off eBay with a car charger.
I teared when my OG Droid got a scratch a month before replacing it with the D3. So I slapped a screen protector on my D3 and now I'm happy.
Honestly, thinking that anything is unscratchable sounds more like a "User Error ID:10T" problem. The Gorilla glass on the Droid 3 doesn't seem as strong as the OG Droid because people wanted anti-glare.
Technology is improving, some users on the other hand aren't.
Yonnor said:
I got one for $5 off eBay with a car charger.
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@Yonnor
Dude, nice buy.
It was $15 for my combo at an authorized dealer.
ultima86 said:
dropped my phone a good bit, screen still fine
lol im sorry but reading this has me too curious...could u give a small sum up of what happened?
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Click to collapse
Last weekend some friends and I were having a "fun and chill" experience, when I decided to get out of their car and go wait in mine with a girl. Then we got an idea of sneaking up to their car and using the LED of my phone to imitate the brightass spotlight on police cars. And so while holding my phone in her hand, the girl crawled across the parking garage to the other car.
#college
Sent from my DROID3 using XDA App
My ex girlfriend managed to scratch my gift, a Rado watch (which is one of the hardest thing on the earth) after three days of use.
So I guess is not too hard to scratch a piece of gorilla glass too.
Btw gorilla glass or not the Droid 3 bezel is way more delicate than the one of my old Milestone 1.
I had the latter for a whole year and all the phone (toy keyboard excluded) looked like new after such amount of time, the D3 already feels "used" after a month.
Wow, is the D4 really not going to have a removable battery..? What sort of iPhone-ish ******ry is THAT?? I really, really hope that's not true, because any smart-phone that can't take an upgraded battery is not worth having. Screw 8-10 hours of battery life, that's pathetic.
But on topic, my screen is still fine as well.
Savior057 said:
Wow, is the D4 really not going to have a removable battery..? What sort of iPhone-ish ******ry is THAT??
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Click to collapse
Looks like that most of the Apple competitors are doing their best to copy the idiotic Apple's moves (lack of keyboard, locks everywhere, microsims, fixed batteries, and so on) but at the same time are managing to avoid the good ones like the extended OS support, or the focus on a few models instead of producing a plethora of (often pointless) models.
I have had my phone for a couple months and it is mint.
Sent from my DROID3 using XDA App
on the non-removable batt, when your phone freezes up and the power button isnt working BECAUSE your phone is froze, which you then need a battery pull, how would one go about restarting the phone?
ultima86 said:
on the non-removable batt, when your phone freezes up and the power button isnt working BECAUSE your phone is froze, which you then need a battery pull, how would one go about restarting the phone?
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Click to collapse
Most likely will have either a button combo, or a pin-hole reset button. Or atleast thats what i would do if i was a moto engineer
morse coded via my DROID 3
Yonnor said:
Most likely will have either a button combo, or a pin-hole reset button. Or atleast thats what i would do if i was a moto engineer
morse coded via my DROID 3
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Click to collapse
you used to could alt-shift-del to reboot, but it doesn't work on the D3. even if it did work, there was that .001% chance that you really would need to remove the battery, to which you would obviously need a pin reset.
not sure why they dumped the alt-shift-del reboot. i greatly miss it.
I have gathered up reports of the glass cracking by itself, and have come up with 6 reports already. Very concerning considering the availability of the phone. If you have a similar problem happening to you, please do post here, and if possible, please fill out this survey.
Thanks
Currently at 10 reports.
1. http://forum.xda-developers.com/showpost.php?p=55904325&postcount=7
2. http://forum.xda-developers.com/showpost.php?p=55861318&postcount=14 / http://forum.xda-developers.com/showpost.php?p=55861158&postcount=34
3/4. http://talk.sonymobile.com/t5/Xperi...cked-shattered-on-it-s-own/m-p/844031#U844031 (2 posts in this)
5/6. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849 (2 posts in this)
7. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849
8. http://www.reddit.com/r/SonyXperia/comments/2iv7sq/z3c_back_glass_cracked_eta_on_replacement_parts/
9. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/846827/highlight/true#M525
10. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/849689/highlight/true#M636
Lets say they sold 1000 phones so far, I would guess more but lets be very conservative. 6 "cracking by itself" in 1000 phones = .6% chance
I think we should post on this over and over since it is such a huge chance of happening.
Two of those are also the same person.
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
maven1975 said:
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
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Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
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Mine is solid too. No flex or distortion at all. And I would say 0.6% is a bit high. Their total sales are probably greater than 1000 by now. Probably closer to 1500 so that's more like .03 - .04%
But not all the 1500 user complain on XDA or the web...
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
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Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
Pocketability, to me, has never meant you can put a glass phone in your rear pocket.
maven1975 said:
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
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WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
degraaff said:
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
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I'm not concerned about pick pockets. If they want my phone, the could take it from my hands just as easily. So, I guess we are not to put our wallets in our rear pocket either?
I don't sit on it for long periods of time. More time than not, it is out of my pocket while seated. The issue I have is with these excuses for manufactures. I'm not starting a lawsuit or demanding a refund. I'm simply just annoyed by the arrogance displayed. Pointing the finger at consumers for using said devices the way they have been used for years.
I can see the phablet argument. Those devices should not be on your pockets. (brief periods of time) But seriously, a compact phone that risks damage by pocket? That's hardly looking at the real audience your catering too.
Its not damage by pocket. Its damage by weight and force.
Sent from my Nexus 5
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
CollinsJ said:
Lets say they sold 1000 phones so far
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Then they'd better shut down their smartphone department considering Apple sold 10 million units on the first weekend and the Z3C got really good previews :cyclops:
Please stop this discussion on back pockets, whether or not that pocket is suitable for phones is not for discussion here. All the reports I posted said front pockets, and that is concerning.
JorgV said:
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
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So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.
darkgoon3r96 said:
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
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No, I'm quite sure it wasn't. As far as I know it was idle, just being stand-by .
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
bilboa1 said:
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
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Yeah, until someone is watching at the exact moment their phone spontaneously cracks, I'm not believing it. The way some people talk about the Z3C is like if you breathe on it too hard it will shatter instantaneously. My wife dropped her's from chest height onto hardwood floor with no case, screen protector, nothing. Not a scratch. Yet other people, drop it from a foot up, or having it leaning an it just tips over, and breaks... seems odd. Not calling these people liars, just that there must be more to it than that. Probably something along the lines of what bilboa1 said.