Just 2 days back my note 8 started having a weird issue. My auto rotation stopped working so I went to *#0*# and my accelerometer ACC Raw Data : X is stuck at -32723 while y and z fluctuate. When it comes to x angle its fluctuating between -82 and -88 when i rotate from portrait to landsape and y and z are fluctuating between 0 and 7. I used an app to test accelerometer from playstore and they all say my X= -78 and its frozen there while y and z are working fine. I don't understand the problem here, did someone face a similar problem? can someone help me out with some solutions. It is a note 8 snapdragon unlocked model on the latest November security patch. All other sensors gyroscope etc are working totally fine they show x y z reading fluctuating.
The weird part I don't understand is how the *#0*# ACC Raw data shows x as frozen while the angle is fluctuating between -82 and -88, and all the apps from playstore showing -78 frozen value. I searched as much as I can about this issue but I couldn't find anything even close.
Just tested my N950U1 (SD, Latest security patch update), all sensors are working fine. This rules out your issue is caused by FW-update imho.
I think that your problem is just that the sensor behaves erratically, I dont believe there is some easy fix, trick or clever app to solve it, in the end it may be a motherboard issue, sorry
Related
Few day ago noticed that that on gps navigation - phone sometimes randomly restarts. At first i tought that its software issue - so i relocked bootloader made repair/install using PC Companion - no result.
In forum found servie menu code *#*#7378423#*#* and if i try run Compass or Gyroscope under Service test - instant restart follows.
Accelerometer shows 0,0000 on X, Y and Z.
So i understand it is hardware related problem - but my question is where are those sensors located - or they are located on main pcb?
There are some stuff attached to middle frame with numbers
1264-3598.1
1264-3593.1
1264-3621
1364-3592.1
What those things might be?
Bump. I know it`s against forum rules. Sorry.
Same problem with my Xperia, guess water got in and damaged it :? does anyone know where accelerometer/gyroscope is placed on the phone?
zaize said:
Few day ago noticed that that on gps navigation - phone sometimes randomly restarts. At first i tought that its software issue - so i relocked bootloader made repair/install using PC Companion - no result.
In forum found servie menu code *#*#7378423#*#* and if i try run Compass or Gyroscope under Service test - instant restart follows.
Accelerometer shows 0,0000 on X, Y and Z.
So i understand it is hardware related problem - but my question is where are those sensors located - or they are located on main pcb?
There are some stuff attached to middle frame with numbers
1264-3598.1
1264-3593.1
1264-3621
1364-3592.1
What those things might be?
Click to expand...
Click to collapse
I have exactly the same problem after changing my LCD screen several weeks ago.
Not only these test failed, but mine also randomly reboots itself when I'm browsing using Wifi/3G. LTE was disabled.
Passed Antutu Benchmark with decent score (~19000) and passed Antutu Stress test. I tested it till the processor got really hot (around 75c)
Already tried cleaning battery contact. didn't help the random restarts.
TodorSRB said:
Same problem with my Xperia, guess water got in and damaged it :? does anyone know where accelerometer/gyroscope is placed on the phone?
Click to expand...
Click to collapse
I have a HQ photo from my DSLR for the Gyro/Accel/Compass sensor. It's Invensense MPU Sensor. Will post the picture later after i got home.
Found your photo?
~iPod~nano~ said:
I have exactly the same problem after changing my LCD screen several weeks ago.
Not only these test failed, but mine also randomly reboots itself when I'm browsing using Wifi/3G. LTE was disabled.
Passed Antutu Benchmark with decent score (~19000) and passed Antutu Stress test. I tested it till the processor got really hot (around 75c)
Already tried cleaning battery contact. didn't help the random restarts.
I have a HQ photo from my DSLR for the Gyro/Accel/Compass sensor. It's Invensense MPU Sensor. Will post the picture later after i got home.
Click to expand...
Click to collapse
Yeah, I had those random reboots when browsing and/or taking pictures, I believe its because the phone tries to read Gyroscope Hardware and can't so it reboots. Can you please post it?
Guys,
I'm so sorry, I forgot uploading the photos.
I'm also already tried changing my battery, but still didnt fix this problem
Now,
Here (see my attachment)
Invensense MPU3050 is the culprit, as that chip provides the gyroscope and accelerometer [dunno whether it provides the compass or not]
http://www.invensense.com/products/motion-tracking/3-axis/mpu-3050/
The chip is "glued" in the right side of the phone, facing to the screen (notice the USB connector and the front camera
WTR1605L is 3G/LTE baseband
that samsung chip, is DDR2 ram, and there's the Qualcomm processor beneath that RAM (it's stacked)
PM8921 is the power management IC
Hi,
I am encountering the light and compass Sensors not working after 4.4.4 update on my Z1.
I have checked the service menu and it shown no value to both the sensors... Need help to solve this... I am rooted btw..
Yes! I have had this problem for a few months now, but no-one on this forum seems to be experiencing this so I thought it might just be my phone.
The light sensor issue for me is intermittent, if I restart the phone then it would be fine for a day or two before it stops working.
The compass however simply does not register, the service menu shows no value for it and in Google Maps the arrow is always pointed North.
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Info
vetko said:
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Click to expand...
Click to collapse
factory Reset ur phone and then use PC companion app to Repair Firmware...
this can wipe current data and install fresh firmware on ur device
:good:
Hi,
I have the same problem. Only the x axis of the accelerometer seems to be affected : it show a value around 1 instead of 0 while the phone is sitting flat. Y and Z display normal values.
All the software solutions I have tried have had no effect at all... It seems the built-in test reads raw data from the accelerometer. It is hard to imagine how this can be a hardware problem though...
Anyway, in my case I believe a software fix (x=x-1) would do the trick but I have no idea how to do such a thing ! Any help ?
@vekto : Have you solved the issue by any chance ?
Would anyone care to try the accelerometer tests and post their results ?
Typing *#*#7378423#*#* will get you on the service menu. The two significant tests are "accelerometer" and "gyroscope".
I'd post some screenshots myself but I'm not allowed yet...
I'm having the same problem now. It seems one axis is affected. Haven't found a way around so far. This is sad because it affects the images taken with Google Camera Sphere mode. The images are badly aligned together with glitches in between. My phone wasn't like this before.
Either a SW fault - might be able to calibrate with GPS Status & Toolbox app, for example - or a FW fault - and reflashing ROM might help (highly unlikely) - or HW fault - the sensor has moved on the board (which is a bad sign anyway, might be on the way to disconnecting itself).
I sent mine to Xperia Care and got it back with the accelerator fixed. Still unclear if it's a HW problem...
It came back with a white spot on the screen (near the power button) though... so I sent it back again
I'm also having issues with the gyroscope. Installed Bubble app to calibrate the gyro. It showed the gyro was of a couple of degrees. Unfortunately the bubble app calibration doesn't work in a game like Need for Speed. It's very difiicult to achieve good times in the game right now since I have to hold it tilted to the left to go straight ahead.
So if anyone has a fix or workaround... Please do post.
Same problem, Seems after factory reset whith wipe dalvik cache.
any solution?
02nd March 2017, my autorotate has completely stopped working, restart, safe-deposit and reset do not fix. Diagnostics show Gyroscope Light Sensor and accelerometer failed testing, 3 years of same issue, surely there must be a fix that works by now?? ( please note, " turning it off and on again " does not fix it )
Helps Please
I have the same issue. Since last week, gyro, accelerometer, light and proximity sensors stop working. I've tried reflashing stock ROM without success. I have not warranty (almost 3 years old), so I even try to disassemble , disconnect an reconnect every flex (I don't know exactly were the sensors are located on the board). After that I get almost 8 hours of fully functionally sensors and then, they stop working again, so I'm almost sure it's a hardware issue.
Same problem for 3 years
I'm just now getting around to doing something about this. As my power button stopped working I can't post requested screenshot without going to the pc. I have been shopping new (fall 2018) phones after having the Z3+ since release. In my research I'm finding the phone still is better than Samsung, LG, and the pixel3 for me because the 3.5mm phone jack is mandatory for me using my device with an i-rig midi requiring both that port and the USB at the same time. I'm going to do everything I can to keep using this phone till it falls to dust. It's one of 4 Sony I've bought since the day Z1 came out of t-mo. I look forward to testing solutions. :good:
Some time after my post, I bought a new jack/proximity sensor flex and replace it. This solved the issue, but weeks later, the bottom portion of the touch screen becomes unresponsive. May be I have done something wrong... may be programmed obsolescence...
Hi I'm facing a problem of my gyroscope I don't know which one is not working a gyroscope or accelerometer. My gyroscope is so delay when I play pubg mobile and I can't also calibrate my Gsensor it always says FAIL but I put in a perfect flat surface please please please help me with this problems
I have Note8. It has a very strange sensors error, as below:
- All sensors, from proximity sensor, light sensor, to GPS, iris scanner, and all the other sensors do not work at all.
- In the app like Phone INFO Samsung, CPU-Z or AIDA64, in the Sensors section, all sensors do not work.
- The Auto Brightness function does not work (due to the light sensor), the brightness of the AOD screen is also not adjustable.
- When making a phone call and move the phone close to the ear, the screen does not turn off due to proximity sensor.
- Auto Rotation function is not working (due to rotation sensor).
- Google Maps shows inaccurate location. Other apps that rely on GPS (such as the speedometer app) are completely not working.
- The iris scanner function does not work either.
It was about two weeks ago. I've Wiped the cache, restart the phone but does not make sense.
Yesterday it suddenly returned to normal, I don't know why.
But today - while I'm typing this post - all sensors suddenly do not work again.
Any idea about the error and how to fix it?
Thank you guys
Best advice I can think of is to factory reset and see if that alleviates the problem.
If you did not do anything firmware-related, or you did not drop or submeged your device, the best you can do is to make a warranty claim, pure and simple, if you have no way to make such claim, well, next time you should consider getting a device from an official source
I've read other users have had same problem. Ones I read said it was motherboard issue had to have sammy replace it.
Thank you guys
There is also built-in sensor test. Open dialer and dial *#0*#
I noticed a problem when I was playing Asphalt (racing game on me Note 8). I am unable to use the Tilt controls to move the scar.
Testing out the Sensors using *#0*# at the dialer revealed that all the SENSORS was faulty.
I reset the whole phone just now. The issue is still there with the sensor. As expected Auto rotation doesn't work.
Running the latest version 8.0.
I recently changed my motherboard (under warranty) 3 months back cos something was faulty. Seems it may be another motherboard issue.
Anyone else in this thread solved the issue?
Hey everyone I'm facing the same problem. All sensors stoped working but they were working before on 7.1.1 and i updated my device to oreo and realized all sensors stoped
Then i got another updated for about 900mb i thought maybe this update will fix them and also that update said tha after updating the user cannot downgrade to nougat but after updating the problem still exsist. Please if anyone can help i also try to flash same oreo firmware with odin but doesn't fixed the sensors
Hello i have issue with Le2 x522.
Phone seems to have wrong working sensors.
For now its LSM6DS3 - Its accelerometer and gyroscope
In accelerometer menu X axis seems to be reversed so when i rotate phone on one side screen gets rotated in oposite.
Also orientation sensor looks pretty off.
I have tried google maps trick, also tired MIUI9 diagnostic menu calibration but it didn't work(punched phone few times in area of camera too).
Ended up with reflashing SmallEUI by Auriel(stock kernel) and still its not working.
Any ideas how to solve that issue?
Kiciuk said:
Hello i have issue with Le2 x522.
Phone seems to have wrong working sensors.
For now its LSM6DS3 - Its accelerometer and gyroscope
In accelerometer menu X axis seems to be reversed so when i rotate phone on one side screen gets rotated in oposite.
Also orientation sensor looks pretty off.
I have tried google maps trick, also tired MIUI9 diagnostic menu calibration but it didn't work(punched phone few times in area of camera too).
Ended up with reflashing SmallEUI by Auriel(stock kernel) and still its not working.
Any ideas how to solve that issue?
Click to expand...
Click to collapse
I'm not sure about this method:
in miui 9 thread for le 2 by sagarmakhar, in the 2nd post, it was about volte, but involved a thing about sensors. according to him, wipe persist from his recovery, then flash stock rom and then copy the 'sensors-settings' into /persist/sensors/ (I don't remember the folder now, please refer to that post) and reboot....May work, i don't think that it can brick your device but try at your own risk:fingers-crossed: Good luck