USB-C charger won't stay in the port - Sony Xperia XZ1 Compact Questions & Answers

I'm having a hard time getting my charger to stay in the charging port of my XZ1 Compact. This problem has been developing for months - first it started with non-Sony USB-C chargers, and now finally even my Sony USB-C charger keeps popping back out of the charging port. Sometimes I can get it to stay by pressing it in REALLY firmly, but it still doesn't feel as snug and secure as when I bought this phone last April.
I've removed some dust and debris from the phone's charging port, but it hasn't changed anything.
Has anyone else had this problem? Any recommendations? Thanks all.

I have the same problem. But i think it's my chargers fault. I think my kid used it on a wrong phone ?

I has this problem as well. The reason was dust inside the USB c connector on the xz1c.
The first thing I did to fix it was to shut down the phone.
I used a needle and a toilet paper to remove the dust inside the connector.
I just tidied up around the USB board and made sure that I didn't scratch / touch it with the needle.
After I had taken out a certain amount of dust with the needle, I wiped the dust into the paper and altogether I had taken out several dust balls.

I've had troubles charging my phone (xz1 compact, so usb c port) for over a year. Only few cables worked, and still fit in port was not good, figured I damaged the port at some point. I've removed dirt and dust on multiple occasions with paper clip or similar, which slightly helped. Today I used a wooden toothpick, which seemed to be the optimal for fit and allowing sufficient force to scrape and remove dust at the deep end of the port. The amount that came out was surprising and now all cables fit, lock and charge perfectly again.
Just figured I'd share this, even if you think you've removed dust or there is none.. Try better

I had that problem too. But like @jurrienk said...try harder. I didn't believe it at first,but it's the dust?

I've had this problem for several months, I have done all the cleaning processes suggested (except using gum), pin, toothpick, digging deep, etc. No lint - but I don't keep it in a pocket, I keep it in a purse (satin lining), there was a tiny bit of black residue on the toothpick, so I dipped the toothpick in alcohol to try to cut that. It didn't really get anything more. USB C connector still loose as a goose - pretty much falls right out. I can't find my original Sony USB C charge cable, but if I remember correctly it had quit working. Very frustrating when using the phone with Android Auto, constantly have to re-insert cord while driving and restart Android Auto just for GPS. Anybody found anything else that worked like magic?

mulcahey said:
I'm having a hard time getting my charger to stay in the charging port of my XZ1 Compact. This problem has been developing for months - first it started with non-Sony USB-C chargers, and now finally even my Sony USB-C charger keeps popping back out of the charging port. Sometimes I can get it to stay by pressing it in REALLY firmly, but it still doesn't feel as snug and secure as when I bought this phone last April.
I've removed some dust and debris from the phone's charging port, but it hasn't changed anything.
Has anyone else had this problem? Any recommendations? Thanks all.
Click to expand...
Click to collapse
Same here. Only original cable still working, falling out often, must be carefully wigled in again. No other generic usb-c cables working, and I tried a lot of them. Cleaning the port did not help...
I got the phone for like 2 years now, so maybe the port is just worn out?

Turns out my issue was dust and lint. It was really in there. I did a deep clean, way deeper than I thought, and found tons of debris. My port worked great after that*.
*Actually, it continued to attract dust and debris, and every 4 months or so I'd have to clean it out again, so I got a magnetic charger with a nub that stays in my USB-C port fulltime. Problem solved!

Related

[Q] Corroded USB Charging Port Not Working

So, somehow or another, my charging port got wet. I checked the white pads on the battery, and the inside of the case, and they are still white. Not a spec of red.
Upon looking in my charging port, it's obvious that there is a corrosion issue. I had noticed that sometimes my phone didn't "charge" immediately when i plugged it in.
I tried heeking it up to my Windows 7 x64 PC, (with all drivers installed, regularly working), and sudden it could "not install or recognize device". Now it's not charging.
This Sucks.
I would love everyone for any help they may provide.
Thanks in advance.
-Aaron
Quick update. I removed the battery, then slightly sanded the contacts with a pice of super fine grit sandpaper. After this, i used a q-tip and cleaned it out with rubbing alcohol.
After waiting about 10 minutes, i plugged everything back in, and now it's charging, but still won't be recognized.
Just an update.
I'm waiting on hurricaine Earl to smash into me (I live on the Outer Banks Of NC), and I think it would be nice to have at least a charging phone
A pencil eraser is a safer alternative then sandbpaper. But if the corosion is deep into the socket, it is going to be tough.
You don't really have time now, but there are external chargers for batteries.
Well, it charges solidly now, but I can't seem to get even the slightest USB connection. Plus, the port being so small, i can't get any erasers inside.
Any more ideas?
I know some electronics stores (fry's) sell some type of liquid you can use to remove corrosion from electronics. I have not tried, but it may work. RadioShack may have something but they seem to suck for everything these days - so you may have to look in the phonebook for electronics.

usb charging problem

hi
i have a problem with my SGN the device keep telling me its charging even when i disconnect the device from the charger i have tried to flash a new kernel with no luck the problem remain and i have flashed a new rom and made a full wipe and im still getting this error dose any one knows what's causing this problem help me please
thanks in advance
Dirty micro usb connector
You might try this. It fixed mine, which is why I wrote it
It might "look" ok, but get a strong power loop (15x) to really get a good
look at it.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18
I had the exact same problem last week. Ics was unusable due to pop up: charging paused. Voltage to high. Even when usb was unplugged.
I fixed the problem by running the battery flat. Charged to 100% ran fully flat again and then charged again. No problems since. I think the problem was caused by flashing cm9 when on charge. Sounds unlikly but its all i can think of.
Hope this helps
Sent from my GT-N7000 using xda premium
hero-guevara said:
hi
i have a problem with my SGN the device keep telling me its charging even when i disconnect the device from the charger i have tried to flash a new kernel with no luck the problem remain and i have flashed a new rom and made a full wipe and im still getting this error dose any one knows what's causing this problem help me please
thanks in advance
Click to expand...
Click to collapse
this problem has been discussed earlier. please do a research and you will see a solution. the problem is hardware not software. take the battery off and then push the usb pins straight insde the phone. take a tiny screwdriver and push the usb pins in the usb port of the phone straight back inside the phone. problem solved.
Final solution to charging problems
Guys, stop messing around with cleaning and pushing before you do more damage to your Notes.
http://www.ebay.ca/itm/180772505164...X:IT&_trksid=p3984.m1497.l2649#ht_3514wt_1002
arrived today, 7 minutes later replaced and all good and working perfectly. It is really easy to do that (unless of course you have warranty, in that case just have Samsung do that for you - I couldn't because Samsung does not give a flying f**k about customers in Canada who happen to prefer the International version of their own f**ked up product - especially with the COMMON problem like this one)
There is a video tutorial on YouTube about opening the note, for this particular part it takes total of 12 philips screws and prying the case with plastic case opener - I ordered this tool of e-bay as well)
You don't need to be an expert to fix this problem...
You get an airbrush and blow some air on your phone's micro USB port. Do it a couple of times and you should be good to go. Some logical reasons why you get this problem, is that overtime some lints and dusts can gather and accumulate on the insides of your Note's micro usb port.
A simple airbrush is all there is to it.
I my case i tried cleaning with air, with alcohol while it was in the phone and when it was removed from phone and nothimg helped. Replacing the 16 dollars part fixed the problem (hopefully) permanently
Sent from my GT-N7000 using xda premium
Just to chime in with my own experience. I started having this problem a few weeks ago. The phone would keep telling me it was charging, even with it not connected to any charger, or would constantly flash the battery icon in the notification bar from charging to not charging continuously. Even rebooting the phone did not help at all. When the phone was off, the screen would continuously show a grey battery, then a green battery with the indicator dots below it saying it was charging (and it was not even connected to a charger). Since the phone was constantly keeping itself awake from turning itself from a charge state to an uncharge state, it would drain the battery quicker than usual, about 10%/hour when screen was off on ICS.
At first cleaning the ports with a interdental brush and some alcohol and then blowing some compressed air helped for a few weeks and then the problem came back. After that, cleaning the ports did not work. I have also tried pushing the usb strip inside the port in as suggested above and that did not work.
I figured it was a hardware problem as I did a search and I saw that the Galaxy SII and GNexus (which are also 2nd generation Galaxy S phones as the Note is) were also having the same problems as well, and the result in most cases was to replace the charging port. In fact there is a 17+ page thread in the GNexus forum where the charging ports are problematic here on XDA. I guess the charging ports in this generation of phones are not that great as I have never had a problem with the charging ports of both my Epic 4G and Nexus S 4G (which were from the 1st generation of Galaxy S phones).
Since I am in the USA, Samsung USA will not fix my phone since it is an international version, and I don't want to ship it out of the country, wait weeks, pay a lot on shipping costs, and hope they actually do fix it. So I decided to fix it myself.
So long story short, I ordered a new charging port from eBay (~$10 shipped) and a set of Samsung phone maintenance tools (small phillips and torx screwdriver, tweezers, a pry tool and 2 guitar pick looking tools) from eBay (~$3 shipped) and watched a few disassembly videos on Youtube and did it myself. It was actually very easy to do and took me no more than 15 minutes. All fixed now, no more "phantom" charging, no constant annoying phone waking-up-by-itself notification beeps, etc.
My solution
Same problem here too...but thanks to some posts in XDA, I could determine that it was basically a result of dirty USB connection points.
So, I used a tooth brush to gently rub and clean the connection points from the outside ( without dissembling the USB port- not that adventurous u see!).
After a little bit of cleaning and blowing air into the port I switched on the phone and the problem was gone!:good:
Been just a couple of hours since the 'treatment'- will keep you guys posted if it comes back...fingers crossed!!
knedge said:
Same problem here too...but thanks to some posts in XDA, I could determine that it was basically a result of dirty USB connection points.
So, I used a tooth brush to gently rub and clean the connection points from the outside ( without dissembling the USB port- not that adventurous u see!).
After a little bit of cleaning and blowing air into the port I switched on the phone and the problem was gone!:good:
Been just a couple of hours since the 'treatment'- will keep you guys posted if it comes back...fingers crossed!!
Click to expand...
Click to collapse
Good luck!
Hopefully yours continues to work after the cleaning. Mine did the same thing for a couple of weeks after cleaning it and no amount of cleaning or pushing the pins back worked. I finally broke down and bought a new charging port and did it myself (see my post above yours). In fact, since I did that fix, it has been forking flawlessly ever since. I still think it's a common problem in the 2nd generation of Galaxy S devices (GS2, GNote, GNexus) for whatever reason since it hasn't happened to either of my 1st generation Galaxy S phones (Epic 4G and Nexus S 4G). Maybe a bad batch of charging ports for our phones possibly. In fact I'm thinking about buying another charging port as back up if it does happen again just so I don't have to wait a few days for the part to arrive.
If it does happen again and cleaning doesn't work, then I really do suggest changing the ports. It is really easy and their are several videos on YouTube that show you how to open and take apart your phone. You can buy everything you need off eBay for about US $15 (charging port and Samsung tools).
Hi all. There is a standalone way to charge the Note GT n7000 battery? I'd like to try if it works before buying a new usb module but without battery I can't.
Thank you very much.

[Q] USB port problems?

Basically, I'm not sure what the actual problem is. Recently, I had noticed my phones charging was going weird. As in, unreliable. Until one morning I woke up to the battery being at about 2% after leaving it to charge at about 19%. Checked the battery graph, and it seemed to have held charge at that 19% most of the night before dropping gradually, though it had not stopped charging the entire time. After some experimentation,(switching chargers, charging when off, through my PC), I figured the phone would only charge if the charger was bent slightly upwards, for example if I lean it on something so it is bent. So I came to the conclusion that it was a USB port issue. I scavenged the whole internet for answers, and only two made a slight difference;
1. Cleaning the lint out of the port with a needle/toothpick. Sure enough I got quite a layer of lint out, but to no avail of the charging improving.
2. Bending the pin inside the port towards the middle. Now, I only discovered this method today and tried it. Many people said it worked wonders for them so I relied on their comments. Sure enough after more fiddling with needles and toothpicks I bent it in place, and yeah the phone seemed to charge fine. But after using it for a while, it stopped charging every now and again unless I kept it still, and now the issues are the same again. My question is, do I have any other option of curing the issue, or need I have the port replaced/get a new phone? I am planning to get an S2 for christmas, only under the condition that my S cannot be saved. Thanks in advance!
My suggestion is to get the port replaced it shouldnt be too expensive and to a pro its a quick job. Port gets used very often and it gets worn down the more the pins bend the bigger chance of them snapping so new port would be the solution
Sent from my GT-I9000 using xda app-developers app

Cleaned Micro usb port, phone wont charge anymore.

Hi, 3 days ago I decided to clean my micro usb port from my moto G, there was dust in impurities gathered inside and the cable woud pop out. after that the phone refused to charge anymore.. THe port looks fine. However, when I open the phone is fastboot mode, It does display that I plugged in the usb cable into the computer, but its still not charging. Anyone has a familiar experience or advice. I decided to come to you guys first before taking the phone to the bin, I mean to the serivice.
How did you clean the USB port? I mean what did you use? You have to be careful as you don't want to damage the connections inside. Best way usually is very gently with a toothpick first for larger particles. Then try using a dust buster to hoover up smaller dust particles and finally a cotton ear bud(dry) and don't ram it in there otherwise some of the cotton fibres can come loose and stay behind in USB port. I sometimes as an extra measure might take lid off bottle of my computer monitor cleaning spray and quick dip the earbud in the solution so its barely damp. The reason I recommend the PC monitor cleaning spray is that it is designed to be used on fragile surfaces and creates minimal or no static, which is one of the last things you need in a charging port, lots of static!

Note 8 Charging Issue

Ok folks, buckle up. This is a weird one. So, my phone is in perfect condition, I've never dropped it, it's never been in or near liquid. About four or five days ago, when I was about to plug it in, I received the "moisture detected" message. Well that was impossible, because I had it on my desk the entire time, and there has been no liquid anywhere near it. So I assumed it was a glitch, and plugged it in, only to wake up to a dead phone. I then discovered, that it WILL charge, but only if the USB-C cable is flipped a certain way, which makes no sense to me, given that they are supposed to be reversable. The OTHER insane thing I've discovered, is that it will work BOTH ways, when plugged into a tablet with a USB port. So it seems to only be doing this with wall chargers. Any ideas?
It's very obvious your phone's jack is defective, and probably shorting out causing "moisture detection" errors. Tablet even on USB3.0 mode do not have the same electric potential (aka Volts) as a wall charger. It's usually 5x5V versus 1x120V maximums for wall chargers usually. This makes sense in your situation. The jack is for lack of better words crapping out. Use your warranty rights. Other case scenario (minor chance): your USB-C cable is bad which would explain the reverse issues.
This really isn't that weird in my opinion speaking purely from a Physics level.
Well it has only shown that message once, and not again. I just thought it was odd that it WILL charge with the USB-C inserted one way, but not the other. That's what was throwing me off.
Yeah not that odd assuming the jack is damaged or the cable. As then that can change electric flux around the magnetic field of the connector randomly (not necessarily side-specific). Try another USB-C cable just to rule out the cable and file for a warranty
Th4m4dh4tter said:
Ok folks, buckle up. This is a weird one. So, my phone is in perfect condition, I've never dropped it, it's never been in or near liquid. About four or five days ago, when I was about to plug it in, I received the "moisture detected" message. Well that was impossible, because I had it on my desk the entire time, and there has been no liquid anywhere near it. So I assumed it was a glitch, and plugged it in, only to wake up to a dead phone. I then discovered, that it WILL charge, but only if the USB-C cable is flipped a certain way, which makes no sense to me, given that they are supposed to be reversable. The OTHER insane thing I've discovered, is that it will work BOTH ways, when plugged into a tablet with a USB port. So it seems to only be doing this with wall chargers. Any ideas?
Click to expand...
Click to collapse
I have bad luck with type c plugs noticing the trap much more dirt and pocket junk in them than type bs You might a bright lite and a sewing needle or something and make sure there is no debris in the port and or cable....
I use magnetic cables just to avoid wear and lint or dust in usb port, besides, where I live the ambient is very humid
question.... are you using the original cable that came with the Note 8, if not, try that and see if you still have the problem.
The moisture detected notification could be caused by the cable or it could be a software problem, I had that issue and phone was sent in for warranty to get it fixed.
if you get the moisture error again you can still charge the phone by turning it off and then just as you switch it back on you plug in the charging cable
winol said:
I use magnetic cables just to avoid wear and lint or dust in usb port, besides, where I live the ambient is very humid
Click to expand...
Click to collapse
What adapter do you use? As in what brand magnetic tip sits in the device?

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