Database Develop

[Q] Battery problems, do I need a new one?

Hi, so this is a partial port of a thread I started over on the General forum.
I may have possibly water damaged my Captivate a few days ago. It wasn't submerged or anything, but was in my pocket when I got water on my lap, and didn't come out immediately.
I disassembled the phone and let it dry for a few days, and after putting the battery back in and starting it things seemed to be working fine. However, the battery was almost dead to begin, and when I plugged the charger into the USB port, I got an error about battery temp being too high and charging pausing as a result.
When I plug the phone in while it is off to the wall charger, I get a screen that flashes from the usual charging picture (the battery with a little bit of green in it) to a picture of a batter next to a caution sign and a high temperature thermometer.
What should I do? I see no signs of corrosion on the battery itself or the pins that connect with it. So long as the phone was not plugged in, I got no errors and it worked fine (on the 2% battery life that is now extinguished). This leads me to believe the problem is in the micro USB port on the top of the phone, but I can't be sure. I cannot see in it very well and don't want to disassemble it unless I have to.
Should I just buy a new battery? Will I never be able to charge my phone through the USB jack? Does this mean I should get an independent charger for the battery, and just juice it up that way from now on (a big hassle)? Any and all advice or experience appreciated.

Has nobody had any experience with this?

If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.

kegobeer said:
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
Click to expand...
Click to collapse
I haven't tried using isopropyl yet. There doesn't seem to be any corrosion on the contacts whatsoever, so I didn't think it necessary. I'll give it a go.
It may be worth nothing that neither of the water indicators have turned color. Of course, the USB jack is a long way from where those water indicators are... It is completely plausible water got in there and never got down to the battery or contacts. Like I said, the only problems I've encountered are when the phone is plugged in to the charger...
Thanks for the advice though. I'll try it. If not, maybe its time to consider dismantling this thing and attempting a wipe down of the USB jack...

[Q] USB port problems?

Basically, I'm not sure what the actual problem is. Recently, I had noticed my phones charging was going weird. As in, unreliable. Until one morning I woke up to the battery being at about 2% after leaving it to charge at about 19%. Checked the battery graph, and it seemed to have held charge at that 19% most of the night before dropping gradually, though it had not stopped charging the entire time. After some experimentation,(switching chargers, charging when off, through my PC), I figured the phone would only charge if the charger was bent slightly upwards, for example if I lean it on something so it is bent. So I came to the conclusion that it was a USB port issue. I scavenged the whole internet for answers, and only two made a slight difference;
1. Cleaning the lint out of the port with a needle/toothpick. Sure enough I got quite a layer of lint out, but to no avail of the charging improving.
2. Bending the pin inside the port towards the middle. Now, I only discovered this method today and tried it. Many people said it worked wonders for them so I relied on their comments. Sure enough after more fiddling with needles and toothpicks I bent it in place, and yeah the phone seemed to charge fine. But after using it for a while, it stopped charging every now and again unless I kept it still, and now the issues are the same again. My question is, do I have any other option of curing the issue, or need I have the port replaced/get a new phone? I am planning to get an S2 for christmas, only under the condition that my S cannot be saved. Thanks in advance!

My suggestion is to get the port replaced it shouldnt be too expensive and to a pro its a quick job. Port gets used very often and it gets worn down the more the pins bend the bigger chance of them snapping so new port would be the solution
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Moto G with Water Problem

Hi there. I had moto g 2 non lte this year. Sometime around spring of this year, i was on a vacation. While on vacation, I dropped my moto g and my bag into a river and thought i would never see it again.
A few days ago, the authorities said they had found my bag with all my possesions and my moto g. they shipped them to me.
I would like to know if there is any chance of recovering my device? So far, I've opened the back cover and saw it was covered in water. Some parts were also rusted. The display has weird purple blotches around the edge. I have tried to power on or charge the device. I have put the device in a bag of rice and put it in a warm area of my house.
Will I need to swap out any parts? Where could I find parts? I'm willing to replace parts. Also, where could I find instructions for replacing parts?
Thanks.

After sitting in water that long I'd be surprised it it ever came back from the dead. Also the worst thing you can do is to power on a wet phone. I would guess that you have some rust on the board, plus in the usb and earphone holes. I personally think the parts would exceed the value of the phone.

Hi there. I've opened up the main board, and I have not tried power it on. I've removed the battery, sim card, and buttons. The main bored appears corroded and I dried it off. If I dip it in 91% isoploryl alcohol, would it remove corrosion? I also saw corrosion in the ports. If I remove all the corrosion and water, logically the device would work again, right?

Anything is possible, you can also put a wet device in a bag of uncooked rice if no type of desiccant or silica powder is available. That will absorb moisture from places you can't see. As for alcohol, alcohol is a solvent and can dissolve the internal adhesives. If it was salt water, that's even worse since it dries and leaves crystals behind. I'll be shocked if you get it working completely after soaking in water. I'm surprised the sim card didn't get ruined.
Sent from my SM-T530NU using Tapatalk

At this point in time, I really don't care if the son card works or not. I just want to get to the point where I can power the device on and charge. I be read online in many places people suggested to dip your device in 91% isopropyl alcohol. Where can I get this alcohol and how much would it be? I have placed the device in a paper towel and put on top of a heating vent in my house. I'll see if that does anything.

That's regular alcohol that's sold at any drugstore or store that sells first aid stuff. You can buy it in different percentages of strength.
Sent from my SM-T530NU using Tapatalk

OH MY GOD. I CLEANED OUT THE INTERNALS, REMOVED ALL THE CORROSION I COULD WITH A TOOTHBRUSH, THEN SCREWED THE THING BACK TOGETHER. THEN I PLUGGED IT IN, AND GUESS WHAT, THERE ARE SIGNS OF LIFE!!!! The boot screen blinks for one second and goes away. There is a white led that constantly flashes. The device shows 0% charging. I have tried to boot it into recovery but the device keeps bootlooping. It turns on by itself, blinks white led, shows motorola screen, shuts off then repeats the process. I'll leave it to charge and see what happens.

Okay so maybe I reacted too quickly. I'm trying to get the device working. So far, I can boot it into fast boot mode and no further. My computer recognizes the device and can perform fast boot operations. I have tried to flash the stock firmware but the device reports error low battery remote failure on some operations. The device still does not boot. I plugged in the device for about an hour, but the second I take it off the charger, it cannot function. The device still is boot looping when it's plugged in. What should I do now?

Make absolutely sure there is no corrosion in the USB plug. After that, I don't have any ideas, something in the charge circuit has a problem or something between the battery and board.
Sent from my SM-T530NU using Tapatalk

I can't seem to remove the corrosion in the USB plug. Besides, I can plug my device into the wall or the computer and at least has limited function, however removing the plug will cause the device to loose power. The device shows up on my pc and I tried writing the factory image but the device is still in it's weird bootloop. My computer just keeps playing the USB disconnected and connected sound everytime the device does the bootloop. If I boot into fastvoor I can moto device manager to show and it says fastboot falcon s

That may be part of your problem. The corrosion in the plug could cause most of your problem. That port only costs 50 cents US, but I believe its tightly soldered in and if that's the case it would be very hard to replace without a special soldering gun.
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Probabily your battery is dead

Note 8 Charging Issue

Ok folks, buckle up. This is a weird one. So, my phone is in perfect condition, I've never dropped it, it's never been in or near liquid. About four or five days ago, when I was about to plug it in, I received the "moisture detected" message. Well that was impossible, because I had it on my desk the entire time, and there has been no liquid anywhere near it. So I assumed it was a glitch, and plugged it in, only to wake up to a dead phone. I then discovered, that it WILL charge, but only if the USB-C cable is flipped a certain way, which makes no sense to me, given that they are supposed to be reversable. The OTHER insane thing I've discovered, is that it will work BOTH ways, when plugged into a tablet with a USB port. So it seems to only be doing this with wall chargers. Any ideas?

It's very obvious your phone's jack is defective, and probably shorting out causing "moisture detection" errors. Tablet even on USB3.0 mode do not have the same electric potential (aka Volts) as a wall charger. It's usually 5x5V versus 1x120V maximums for wall chargers usually. This makes sense in your situation. The jack is for lack of better words crapping out. Use your warranty rights. Other case scenario (minor chance): your USB-C cable is bad which would explain the reverse issues.
This really isn't that weird in my opinion speaking purely from a Physics level.

Well it has only shown that message once, and not again. I just thought it was odd that it WILL charge with the USB-C inserted one way, but not the other. That's what was throwing me off.

Yeah not that odd assuming the jack is damaged or the cable. As then that can change electric flux around the magnetic field of the connector randomly (not necessarily side-specific). Try another USB-C cable just to rule out the cable and file for a warranty

Th4m4dh4tter said:
Ok folks, buckle up. This is a weird one. So, my phone is in perfect condition, I've never dropped it, it's never been in or near liquid. About four or five days ago, when I was about to plug it in, I received the "moisture detected" message. Well that was impossible, because I had it on my desk the entire time, and there has been no liquid anywhere near it. So I assumed it was a glitch, and plugged it in, only to wake up to a dead phone. I then discovered, that it WILL charge, but only if the USB-C cable is flipped a certain way, which makes no sense to me, given that they are supposed to be reversable. The OTHER insane thing I've discovered, is that it will work BOTH ways, when plugged into a tablet with a USB port. So it seems to only be doing this with wall chargers. Any ideas?
Click to expand...
Click to collapse
I have bad luck with type c plugs noticing the trap much more dirt and pocket junk in them than type bs You might a bright lite and a sewing needle or something and make sure there is no debris in the port and or cable....

I use magnetic cables just to avoid wear and lint or dust in usb port, besides, where I live the ambient is very humid

question.... are you using the original cable that came with the Note 8, if not, try that and see if you still have the problem.
The moisture detected notification could be caused by the cable or it could be a software problem, I had that issue and phone was sent in for warranty to get it fixed.
if you get the moisture error again you can still charge the phone by turning it off and then just as you switch it back on you plug in the charging cable

winol said:
I use magnetic cables just to avoid wear and lint or dust in usb port, besides, where I live the ambient is very humid
Click to expand...
Click to collapse
What adapter do you use? As in what brand magnetic tip sits in the device?

USB-C charger won't stay in the port

I'm having a hard time getting my charger to stay in the charging port of my XZ1 Compact. This problem has been developing for months - first it started with non-Sony USB-C chargers, and now finally even my Sony USB-C charger keeps popping back out of the charging port. Sometimes I can get it to stay by pressing it in REALLY firmly, but it still doesn't feel as snug and secure as when I bought this phone last April.
I've removed some dust and debris from the phone's charging port, but it hasn't changed anything.
Has anyone else had this problem? Any recommendations? Thanks all.

I have the same problem. But i think it's my chargers fault. I think my kid used it on a wrong phone ?

I has this problem as well. The reason was dust inside the USB c connector on the xz1c.
The first thing I did to fix it was to shut down the phone.
I used a needle and a toilet paper to remove the dust inside the connector.
I just tidied up around the USB board and made sure that I didn't scratch / touch it with the needle.
After I had taken out a certain amount of dust with the needle, I wiped the dust into the paper and altogether I had taken out several dust balls.

I've had troubles charging my phone (xz1 compact, so usb c port) for over a year. Only few cables worked, and still fit in port was not good, figured I damaged the port at some point. I've removed dirt and dust on multiple occasions with paper clip or similar, which slightly helped. Today I used a wooden toothpick, which seemed to be the optimal for fit and allowing sufficient force to scrape and remove dust at the deep end of the port. The amount that came out was surprising and now all cables fit, lock and charge perfectly again.
Just figured I'd share this, even if you think you've removed dust or there is none.. Try better

I had that problem too. But like @jurrienk said...try harder. I didn't believe it at first,but it's the dust?

I've had this problem for several months, I have done all the cleaning processes suggested (except using gum), pin, toothpick, digging deep, etc. No lint - but I don't keep it in a pocket, I keep it in a purse (satin lining), there was a tiny bit of black residue on the toothpick, so I dipped the toothpick in alcohol to try to cut that. It didn't really get anything more. USB C connector still loose as a goose - pretty much falls right out. I can't find my original Sony USB C charge cable, but if I remember correctly it had quit working. Very frustrating when using the phone with Android Auto, constantly have to re-insert cord while driving and restart Android Auto just for GPS. Anybody found anything else that worked like magic?

mulcahey said:
I'm having a hard time getting my charger to stay in the charging port of my XZ1 Compact. This problem has been developing for months - first it started with non-Sony USB-C chargers, and now finally even my Sony USB-C charger keeps popping back out of the charging port. Sometimes I can get it to stay by pressing it in REALLY firmly, but it still doesn't feel as snug and secure as when I bought this phone last April.
I've removed some dust and debris from the phone's charging port, but it hasn't changed anything.
Has anyone else had this problem? Any recommendations? Thanks all.
Click to expand...
Click to collapse
Same here. Only original cable still working, falling out often, must be carefully wigled in again. No other generic usb-c cables working, and I tried a lot of them. Cleaning the port did not help...
I got the phone for like 2 years now, so maybe the port is just worn out?

Turns out my issue was dust and lint. It was really in there. I did a deep clean, way deeper than I thought, and found tons of debris. My port worked great after that*.
*Actually, it continued to attract dust and debris, and every 4 months or so I'd have to clean it out again, so I got a magnetic charger with a nub that stays in my USB-C port fulltime. Problem solved!