During the past 2 months I've gone through four different Nexus 7 tablets (two C6Os, a C7O, and C8O) from Google Play. All had loose glass on the left side that bothered me and the USB port on the last one even died. So I called Google and they are just giving me a refund at this point.
I went out and grabbed a Kindle Fire HD thinking about making the switch. And it's a nice tablet for Amazon content... but I'd really still like to have a Nexus 7. So I went out to Walmart and bought one, figuring I could at least return it quickly if it's messed up like all the rest.
I checked the box and saw it is a C8O. Opened it up and checked the glass. Oh my god, it looks perfect. The glass is just slightly below the silver rim on all side.
Same here, i got s C80 nexus 7 16 Gb at local walmart and ran my fingernail around the whoel tab and there is no screen lift. looked at all angles and no lift, no creaks, no sounds and no retarded loose speaker.
took the tab into a completly dark room and then turned on the tab to full brightness and performed a reboot and watched the screen around all edges and saw no light bleed. downloaded a LCD test app form the market and tested full brightness all colors including white and black and saw no light bleed anywhere.
im very happy with this unit and after 3 weeks no issues yet. (cross fingers)
Got mine (well my dad did) from the local office max, and yes the left side of the screen is a bit lifted very small though, only noticed if you touch it, and only "rises" if the tablet is hot. My cover is arriving soon and I am way out here in Brazil, so calling Google for warranty is kinda impossible lol!
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
AlleN7 said:
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
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If you can physically see it acting spongy under your touch, then it's screen lift. Basically the screen "flexes" - if not, then it's just poor mounting but probably not a problem in the long run.
My new N7 sounds a little like yours...on the right side the bezel is just a tiny tiny bit higher than the glass...on the left side, the glass is a tiny tiny bit higher than the bezel. However, the screen doesn't move or flex at all.
Glad to hear you finally got a good n7. The one I pre ordered had screen lift so I had it replaced and so far this one is great (knock on wood).
Sent from my Nexus 7 using Tapatalk 2
So i got a new phone last week, upgrading from an old S3 to the S6 Edge. I've never been one to put a screen protector on my phone, just a case as I'm pretty careful with them. I had my S3 for 3 years and it's scratchless, but a small section on my S6 edge has already been covered in scratches. It's only a small area on the right side of the flat portion of the screen. The sides of this area is uniform and "rounded" making it look like the coating failed or something, as the scratches don't fade out or anything. Like I said I'm pretty careful with my phone and I'm not sure how it happened, though I guess it could have been my fault. I didn't notice it until I saw it in bright direct light today, I use a Samsung inductive charge pad and when I took it off today it was notably hot, not sure if that affected it or not. Any thoughts?
Return it. This was something that was around when they were first released and mostly on the 32GB model. They shouldn't give you an issue exchanging.
Hi guys.
I have an issue with my new Note 5, which I bought 4 days ago. However, I had this problem with my old Nexus 5 as well. I want know what the issue is so that I can avoid it in the future.
Basically, after a few days/weeks my touchscreen will have a white hue/smudge in the center when the screen is off. I can see it clearly in the sun, it stands like a white stain in the middle and it's been only 4 days. I remember I avoided this with my Nexus 5 by applying a protective screen but after I took it off, in matter of weeks the smudge appeared.
I could put a protective screen on the Note 5 but I read that it interferes with the S pen. If it doesn't interfere, I'll go right away and apply one. However, I want to know what causes this. I haven't dropped in water and I mostly keep it in my pockets and at home on the table.
Thank you guys.
I have a Zag glass screen protector on mine and the S pen works fine
I was skeptical of glass screen protectors until one was placed on my new Note 5 at Sprint. Sold on it now.
Sent from my SM-N920P using Tapatalk
I don't really know what you're talking about. I've never, particullary, heard something like this. In this cases, you really should attach a photo so we can figure out what's your problem. A "white stain" could be anything: from dust to your hands sweat or even actual damage in the screen itself. I've subscribed the thread to investigate further about this, please consider to send me a photo of it. Cheers!
PD: No, every screen protector work perfectly with the S-Pen no matter of how thick they're (the S-Pen could work even at 1 cm of the screen itself).
So I've had the Note 9 128GB UK version for 12 days. Today I took it out of my pocket and noticed a hairline crack running horizontally across the screen originating from the volume key. To my knowledge I have not dropped the phone or knocked it against anything, the phone has been in a case with a screen protector since day 1.
I took it into a Samsung store (Leeds, UK) today and unsurprisingly they just thought I had dropped it and were taking them for a ride. I have the number of the UK call centre to try next.
Has anyone else experienced this problem so far? Samsung claims that it isn't a known issue, but the phones only been out for 2 weeks so that's not surprising.
Has anyone had success arguing that a screen crack is a device fault and got it replaced under warranty in the UK?
So what exactly are you trying to tell us, that this happened all by itself ? It sure doesn't look like that.
Good luck in claiming it's a hardware defect.
And this statement of yours "Has anyone had success arguing that a screen crack is a device fault and got it replaced under warranty in the UK?" makes me think that you broke it and now you want to see how "stupid" the people at the centers are.
Just my opinion.
Dejan Sathanas said:
So what exactly are you trying to tell us, that this happened all by itself ? It sure doesn't look like that.
Good luck in claiming it's a hardware defect.
Just my opinion.
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I have to agree, it looks like it was sat on. Definitely not hardware defect if that's the case.
sim87 said:
[...] a hairline crack running horizontally across the screen originating from the volume key. [...]
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I'm not sure about the UK, but In the USA, they would claim 100% as impact damage at the side of the screen where the crack appears to start and what looks like a hole, and would deny any warranty replacement. There's a chance when your phone was in your pocket, if the screen was pointing out, that you lightly bummed against something very hard and sharp that was just enough to crack the screen. Even if it didn't happen that way, is be supprised if they replaced it for free.
I wish you the best of luck, let is know how it turns out
sim87 said:
So I've had the Note 9 128GB UK version for 12 days. Today I took it out of my pocket and noticed a hairline crack running horizontally across the screen originating from the volume key. To my knowledge I have not dropped the phone or knocked it against anything, the phone has been in a case with a screen protector since day 1.
I took it into a Samsung store (Leeds, UK) today and unsurprisingly they just thought I had dropped it and were taking them for a ride. I have the number of the UK call centre to try next.
Has anyone else experienced this problem so far? Samsung claims that it isn't a known issue, but the phones only been out for 2 weeks so that's not surprising.
Has anyone had success arguing that a screen crack is a device fault and got it replaced under warranty in the UK?
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I don't know what the definition of a hairline crack is in the UK but here in the states that ain't no "HAIRLINE" crack my friend.... good luck
Just to clarify, the picture was taken about an hour after the crack appeared. Its slowly getting worse and what looks like the point of impact (just above the curved edge of the screen) is actually where the glass has fractured away from the screen. The original crack originated directly under the volume key and spread across the screen.
I'm not trying to scam anyone, I legitimately believe that this device has a screen fault. I'm just interested to see if anyone has experienced the same thing.
Right now it's just my word against Samsung, so i can guess who's going to end up paying for a new screen.
I hope u had phone insurance
What screen savers and case were you using ?
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
What screen savers and case were you using ?
Sent from my SM-N960U1 using Tapatalk
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Ringke Fusion-X case and Spigen Neo Flex screen protector
Seems like there was a similar problem with the Note 8 https://us.community.samsung.com/t5...d-id/GalaxyNotePhones/thread-id/14457/page/56
zero chance of warranty replacement...open your piggy bank, you are paying out of pocket for that one..
The only way I can see that happening is with the phone in your front or back pocket with the screen facing outwards and you leaned against an edge, either way with that amount of broken glass there's no way you can argue it wasn't accidental damage.
Looks like it was dropped to me. Like it fell and hit the edge of a table. No way that was done while in your pocket and you leaned into something. This was damaged by impact. They will shine a flashlight on the area, which will show the type of impact that broke the glass.
Unfortunatelly, I have the same issue with Note9. I bought it 2 weeks ago and was happy of the device. Yesterday I took it out of my pocket and saw a few hairline cracks. One is running horizontally across the screen, originating from the place between down volume key and Bixby button, and a few more originating from the same place and go upper and lower left side. I'm 100% sure the phone has never been dropped or damaged in any way.
Funny thing that the screen was periodically abnormally hot during the day it cracked, I even noticed that I never had a screen this hot on my note8. I think it could be an issue with heat distribution from the inside.
So as you could understand I really disappointed having this problem for this money. I honestly believe there is not my fault of this issue
denger13 said:
Unfortunatelly, I have the same issue with Note9. I bought it 2 weeks ago and was happy of the device. Yesterday I took it out of my pocket and saw a few hairline cracks. One is running horizontally across the screen, originating from the place between down volume key and Bixby button, and a few more originating from the same place and go upper and lower left side. I'm 100% sure the phone has never been dropped or damaged in any way.
Funny thing that the screen was periodically abnormally hot during the day it cracked, I even noticed that I never had a screen this hot on my note8. I think it could be an issue with heat distribution from the inside.
So as you could understand I really disappointed having this problem for this money. I honestly believe there is not my fault of this issue
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Sorry to hear about this. did your phone have "light bleed" prior to the screen cracking would you know?
Sent from my SM-N960U1 using Tapatalk
suzook said:
Lol, yeah, the light bleed caused it.
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No, if anything it would have prevented it. If it were heat based issue that is.
Sent from my SM-N960U1 using Tapatalk
denger13 said:
Unfortunatelly, I have the same issue with Note9. I bought it 2 weeks ago and was happy of the device. Yesterday I took it out of my pocket and saw a few hairline cracks. One is running horizontally across the screen, originating from the place between down volume key and Bixby button, and a few more originating from the same place and go upper and lower left side. I'm 100% sure the phone has never been dropped or damaged in any way.
Funny thing that the screen was periodically abnormally hot during the day it cracked, I even noticed that I never had a screen this hot on my note8. I think it could be an issue with heat distribution from the inside.
So as you could understand I really disappointed having this problem for this money. I honestly believe there is not my fault of this issue
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it doesnt matter what you believe, it only matters what Samung believes..good luck getting it warrantied..
Limeybastard said:
Sorry to hear about this. did your phone have "light bleed" prior to the screen cracking would you know?
Sent from my SM-N960U1 using Tapatalk
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It didn't
the only thing I noticed that after I felt the screen is hotter than usual I turned off all apps and went to the power saving mode, however, it didn't fix the problem. Don't get me wrong, it wasn't extremely hot but hotter than usual. I don't say it's 100% correlated, maybe it's just coincidence
These screens are very fragile. That is from an impact, no matter how small.
denger13 said:
Unfortunatelly, I have the same issue with Note9. I bought it 2 weeks ago and was happy of the device. Yesterday I took it out of my pocket and saw a few hairline cracks. One is running horizontally across the screen, originating from the place between down volume key and Bixby button, and a few more originating from the same place and go upper and lower left side. I'm 100% sure the phone has never been dropped or damaged in any way.
Funny thing that the screen was periodically abnormally hot during the day it cracked, I even noticed that I never had a screen this hot on my note8. I think it could be an issue with heat distribution from the inside.
So as you could understand I really disappointed having this problem for this money. I honestly believe there is not my fault of this issue
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So OP creates this thread and the only user to claim something similar just joined Sept 9th? :laugh:
So I have noticed a "black" dot near the right edge about halfway down on my screen. I can feel what may be a scratch but definitely not a deep one. When I first saw it, I had a screen protector on it and thought a piece of dirt had gotten in between the screen protector and the screen but after I took it off I noticed this dot. Anyone had this problem. I would like to think Samsung would help me but my back glass has spider cracked and I'm not sure if they would still honor this. Anyways here's a few pictures, tell me what you think.
It is not ONE dead pixel, it is a group of pixels, most likely due to an impact, only fix would be screen replacement, sorry
Stunna4life888 said:
So I have noticed a "black" dot near the right edge about halfway down on my screen. I can feel what may be a scratch but definitely not a deep one. When I first saw it, I had a screen protector on it and thought a piece of dirt had gotten in between the screen protector and the screen but after I took it off I noticed this dot. Anyone had this problem. I would like to think Samsung would help me but my back glass has spider cracked and I'm not sure if they would still honor this. Anyways here's a few pictures, tell me what you think.
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I had one little dead pixel, samsung replaced whole screen and battery
Well, that 'scratch' that was made is basically a drop to your phone.
Whatever it is that the phone fell on managed to poke into the OLED screen, probably missing the digitizer by a little, damaging that cluster (the shape and shading of that makes this make sense)