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EE UK Wifi Calling

Hi folks, I'm having a bit of difficulty or confusion with wifi calling. I'm on EE but my phone is an XEU. There was a wifi calling option that didn't seem to do anything; no icon when enabled and no obvious network connection.
So I switched to the EVR firmware, wiped the phone and set up from scratch. Still got the same wifi calling option, still no icon or network activity with it enabled.
I don't seem to have VoLTE either, I would have thought the EVR CSC would enable that too?
Does anyone have any insight on this?
Thanks.

I have been having weird issues too with a dual SIM version and EE Wi-Fi calling. Inserting a microSD card in second slot can sometimes disable Wi-Fi calling in that I don't even see the option for switching on.
Hopefully future firmware fixes these glitches as I'm really loving this phone after using iPhones for a few years .
Jake

Wifi calling and VoLTE enabled itself after a serendipitous restart today.
Did your wifi calling ever actually work without an EVR CSC or firmware @ajdjackson ?
Edit: Looks like EE had some stuff to set up on my account, problem was at their end. My account says they're setting up roaming and could take up to 24hrs so something has happened to instigate these changes.
Anyway, now I'm really wondering if I need to EVR firmware at all. Samsung's multi CSC system should allow EE's wifi calling but EE would insist that it doesn't. Can anyone chime in?

Yes - strangely mine seems to working OK now even with the sd card in second sim slot. I haven't flashed any firmware at all.
Jake

Right, after a switch back to XEU I can confirm that EE Wifi Calling does work on a non EE phone but VoLTE does not!
So I switched back to EVR and everything's working fine again.
Quite surprising since EE have always insisted that Wifi Calling is exclusive to phones supplied by them, yet I've never read the same about VoLTE.

Hiya,
Just thought I'd share my experiences...
Like you, I'm also on EE and again like you my NOTE 8 is an XEU SIM free model, in my case from CPW. I found the same issue in that the wifi calling option could toggle on and off but the setting didn't seem to do anything; no icon when enabled and no obvious network connection.
I phoned EE on 150 for support but all they could suggest was to reboot my router at home even though I told them I also have a "work's" mobile phone (iPhone 5c) also on EE and that combination does have working wifi calling.
I decided to try a test to determine if the issue was with my Note 8 handset or with my new EE 4G SIM by swapping SIM's between the two phones. The work SIM worked immediately by activating wifi calling in my Note 8. My personal SIM was active in my works iPhone for approx. 2-3 minutes with no signal before a pop-up message appeared asking if I wanted to activate wifi calling. I obviously selected 'Yes' and when I swapped the SIM's back to their original handsets my Note 8 now magically works with wifi calling with the original SIM.
It's almost as if the menu item in the Note 8 for toggling wifi calling on and off doesn't activate the sim card even though the graphic animates to show the function activated.
Anyways, I now have a Note 8 with working wifi calling.
Hope that helps anyone else with similar issues involving EE wifi calling.
*EDIT* Hehe looks like my signature is a little out of date.
S.

Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.

UberPishy said:
Thanks Steve. Do you have VoLTE? I can't get that working without swapping the firmware for the EVR specific one.
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Hmm I don't know. I know that I have 'Mobile Networks' setting 'Network mode' set to 'LTE/3G/2G (auto connect)' as opposed to the other settings of '3G/2G (auto connect)', '3G only' or '2G only' but how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling? Hard for me to say as I have zero signal at home and very poor signal at work so in both cases my Note 8 defaults to wifi calling.
Have you tried calling EE to check if VoLTE is only supported on branded firmware as opposed to generic XEU? I know that in the case of wifi calling their website is very explicit in stating that wifi calling is not only supported on EE branded/sourced handsets but also works on certain generic handsets such as S8 / S8+ & Note 8. Their website on VoLTE or as EE term the service '4G calling' is not so clear...
http://newsroom.ee.co.uk/samsung-ga...d-wifi-calling--available-to-pre-order-on-ee/
http://ee.co.uk/help/phones-and-device/wifi-calling
http://ee.co.uk/help/phones-and-device/4g-calling
This EE Community Forum post seems to lay the blame at Samsung's door as opposed to EE's...
https://community.ee.co.uk/t5/4G-and-mobile-data/VoLTE-on-Samsung-Galaxy-S8/td-p/559521
Reading the thread fully, it seems VoLTE is only available on EVR and not XEU.
S.

Steve.P said:
how can you tell if a voice call is routed over 4G? Does a special icon appear as in the case of wifi calling?
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Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.

UberPishy said:
Yes, this shows the VoLTE icon which appears whenever I have no wifi or I disable wifi calling.
https://i.imgur.com/cUhNswN.jpg
The discussion on EE you linked is interesting, so they do limit VoLTE to their own supplied phones. I'd recommend switching to an EVR firmware, despite the guy who says there's no advantage for the user, I've found VoLTE very useful, especially in conjunction with Wifi calling. VoLTE/Wifi calls are so much clearer, they can seamlessly switch if you lose the wifi signal and they seem to connect a bit quicker too.
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Click to collapse
Ahh there is a symbol, thanks for sharing the picture. I can confirm that do not get VoLTE and whilst it would be good to have every function that I pay for working the fact that I get zero 4G signal at home and at work where I spend 90% of my time means I'm not realistically going to miss VoLTE as my phone now has a working 'wifi calling' service. I suppose that if EE ever get round to providing coverage in the blackspot that surrounds my home location then I might consider swapping to EVR firmware. I won't hold my breath though because in the 20 years that I have lived at my current address, EE and Orange before them haven't bothered with trying to provide adequate cellular coverage.
I remember going through exactly the same crap with my Samsung Galaxy S2, Orange firmware got an app called signal boost and the vanilla xeu firmware didn't and we had to do a number of things to get the app ported over to XEU. Seems like no matter how much technology advances over the years some issues never change.:silly:
S.

Wifi Calling Stopped Working.

All of a sudden noticed wifi calling doesn't seem to be working cant work out why checked all settings etc. Thanks

Same issue
nathlynn22 said:
All of a sudden noticed wifi calling doesn't seem to be working cant work out why checked all settings etc. Thanks
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Click to collapse
I have the note 9 and I have the same issue it has only started happening since the September security update. If I tuen off 4g then wifi calling will start working with no issues. Looks like since the update the phone is prioritising 4g. Im in the UK on EE

mike.jenkins said:
I have the note 9 and I have the same issue it has only started happening since the September security update. If I tuen off 4g then wifi calling will start working with no issues. Looks like since the update the phone is prioritising 4g. Im in the UK on EE
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Click to collapse
Yeah same here but cant get it working by turning off 4g

nathlynn22 said:
Yeah same here but cant get it working by turning off 4g
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Click to collapse
Strange mine shows this after turning off 4g in the settings

First time I've checked WiFi calling on my note 9, it worked on my note 8, so on my note 9 if I turn off VoLTE then it appears that WiFi calling works and the WiFi calling icon is displayed on the notification bar, turn VoLTE back on and the WiFi calling icon disappears [emoji848]
Sent from my SM-T820 using Tapatalk

Well damn. WiFi calling was working just a few days ago. Now I get ER081 - Unable to connect. This is the exact same error that I was getting on the unlocked Note 9 that I returned to Best Buy (for that very reason).

Dont really know what's going on I'm hoping a new update comes out to fix it

what networks are everyone on?

Wifi Calling fix
Resolved using a Note 9 with security update Nov/2018, Wifi Calling didnt work prior to this setting change below.
Issue = Voice Over LTE prioritization which is set by a new confgiuration setting in the September update.
Navigate to (Android 8 only)
Settings/Connections/Mobile Networks/
Toggle VoLTE Calls from on (default) to off.
This has been tested and is working on a Samsung Note 9 28/11/2018
thanks

TheHuck said:
Resolved using a Note 9 with security update Nov/2018, Wifi Calling didnt work prior to this setting change below.
Issue = Voice Over LTE prioritization which is set by a new confgiuration setting in the September update.
Navigate to (Android 8 only)
Settings/Connections/Mobile Networks/
Toggle VoLTE Calls from on (default) to off.
This has been tested and is working on a Samsung Note 9 28/11/2018
thanks
Click to expand...
Click to collapse
This worked on the update before the November 1 but vote vote is turned off then

Huawei P20 pro dual sim CLT-L29: wifi calling works in the UK (Vodafone, EE, Three)

Not a question, but an FYI.
I bought the dual sim version (CLT-L29) of the Huawei P20 Pro in the UK, from clove.co.uk
FYI (hoping it’s useful to other people): I have tested it with the 3 major networks in the UK, and wi-calling works with all 3, even if the phone is an unlocked dual-sim version, not bought from the networks.
At least where I use it, Vodafone has the best indoors signal. Outdoors, Vodafone and EE are about the same. Three is by far the worst, both indoors and outdoors.
EE: I get no icon about wi-fi calling, neither in stand-by nor during a call, but I am sure wi-fi calling works because I managed to call while in an underground station, where there was wi-fi but not mobile signal.
Three: no icon that wi-fi calling is available, but the small text “wifi” appears when making a wi-fi call.
Vodafone: icons and notifications about wi-fi calling being available come and go multiple times. Sometimes I can get 4 notifications, with the phone vibrating, in 10 minutes. It’s very annoying. I had to go to setting -> apps -> more -> show system processes -> phone -> notifications -> wi-fi calling and disable all the options (display in status bar, etc.) to make sure I don’t get these continuous notifications. However, I tested wifi calling in an underground station, with a wifi connection but no mobile signal, and it worked.
In all 3 cases, I enabled wifi calling opening the dialler -> 3 vertical dots at the bottom right -> Sim 1 (or 2) -> wifi calling
Wifi calling was already enabled by default with EE and Three; with Vodafone, it was tricky: I tried enabling it from the Vodafone website and from the Vodafone android app, but it didn't work. What worked for me was the online chat with Vodafone's support, who enabled it on their end. Odd.
Another thing I noticed is that, on my old Samsung Galaxy s7 edge dual sim, only the sim which connects to the internet could have wifi calling. Here no, both sims can have wifi calling enabled at the same time.

Wait till your on Android 9, i deffo get a Wifi calling on this.

I didn't understand - what did you mean?

Wifi calling on tmobile note 5 not working?

I was given a Samsung galaxy note 5 that is fully unlocked originally T-Mobile phone. I have AT&T and get service just fine but wifi calling does not seem to allow me to enable it in any way. In the drop-down menu, the wifi calling icon is frozen as well. I'm assuming this is because I have an at&t sim card? Or is there a work around for it?

Wifi calling option not visible in asus rog phone 3

I am using airtel sim in my asus rog 3 but not getting wifi calling option and if I am using same sim in other samsung phone I am getting wifi calling option any solution?

it works for me
https://photos.app.goo.gl/paVuu5qszpvGJkVo9

I don't have it as well! What version do you have?