Wifi Calling Stopped Working. - Samsung Galaxy Note 9 Questions & Answers

All of a sudden noticed wifi calling doesn't seem to be working cant work out why checked all settings etc. Thanks

Same issue
nathlynn22 said:
All of a sudden noticed wifi calling doesn't seem to be working cant work out why checked all settings etc. Thanks
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I have the note 9 and I have the same issue it has only started happening since the September security update. If I tuen off 4g then wifi calling will start working with no issues. Looks like since the update the phone is prioritising 4g. Im in the UK on EE

mike.jenkins said:
I have the note 9 and I have the same issue it has only started happening since the September security update. If I tuen off 4g then wifi calling will start working with no issues. Looks like since the update the phone is prioritising 4g. Im in the UK on EE
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Yeah same here but cant get it working by turning off 4g

nathlynn22 said:
Yeah same here but cant get it working by turning off 4g
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Strange mine shows this after turning off 4g in the settings

First time I've checked WiFi calling on my note 9, it worked on my note 8, so on my note 9 if I turn off VoLTE then it appears that WiFi calling works and the WiFi calling icon is displayed on the notification bar, turn VoLTE back on and the WiFi calling icon disappears [emoji848]
Sent from my SM-T820 using Tapatalk

Well damn. WiFi calling was working just a few days ago. Now I get ER081 - Unable to connect. This is the exact same error that I was getting on the unlocked Note 9 that I returned to Best Buy (for that very reason).

Dont really know what's going on I'm hoping a new update comes out to fix it

what networks are everyone on?

Wifi Calling fix
Resolved using a Note 9 with security update Nov/2018, Wifi Calling didnt work prior to this setting change below.
Issue = Voice Over LTE prioritization which is set by a new confgiuration setting in the September update.
Navigate to (Android 8 only)
Settings/Connections/Mobile Networks/
Toggle VoLTE Calls from on (default) to off.
This has been tested and is working on a Samsung Note 9 28/11/2018
thanks

TheHuck said:
Resolved using a Note 9 with security update Nov/2018, Wifi Calling didnt work prior to this setting change below.
Issue = Voice Over LTE prioritization which is set by a new confgiuration setting in the September update.
Navigate to (Android 8 only)
Settings/Connections/Mobile Networks/
Toggle VoLTE Calls from on (default) to off.
This has been tested and is working on a Samsung Note 9 28/11/2018
thanks
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This worked on the update before the November 1 but vote vote is turned off then

Related

WiFi Calling Issues

Hey guys, so just curious, is there a way to force WiFi calling? My signal sucks in my house but my WiFi is awesome. Supposedly the device will prefer mobile signal if it is strong enough, but you can't physically choose WiFi calling to be default.
If anyone knows anything, let me know. I'm on EE.
when at home if you want wifi calling to kick in instead of celluar, do the following but it is a pain to remember to do it each time
Turn on Airplane mode
Turn on Wifi
Turn on Bluetooth (if you use bluetooth)
when you leave house, just turn off airplane mode
You can set it to prefer WiFi instead of mobile network, I don't know if it really works, my p20 pro is choosing WiFi always, even if both of signals are 100%
hexen88 said:
You can set it to prefer WiFi instead of mobile network, I don't know if it really works, my p20 pro is choosing WiFi always, even if both of signals are 100%
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No option for prefer WiFi on the P20 Pro CLT-L29 8.1.0.131(C782) or if there is, I can't find it as only have option for wifi enabled calling on/off
walkerx said:
No option for prefer WiFi on the P20 Pro CLT-L29 8.1.0.131(C782) or if there is, I can't find it as only have option for wifi enabled calling on/off
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Annoying thing is before you put the sim card for the first time the option was there for WiFi calling and volte
sunmaid said:
Annoying thing is before you put the sim card for the first time the option was there for WiFi calling and volte
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have wifi calling enabled, but if I don't want it to keep switching to cellular while at home, i have to switch to airplane mode, then re-enable both wifi and bluetooth. it then works, but have to remember to keep switching
you may not see wifi calling in the notification area, but when you make a call you will get the wifi notice showing
walkerx said:
have wifi calling enabled, but if I don't want it to keep switching to cellular while at home, i have to switch to airplane mode, then re-enable both wifi and bluetooth. it then works, but have to remember to keep switching
you may not see wifi calling in the notification area, but when you make a call you will get the wifi notice showing
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It's not working ... Tried aeroplane mode with WiFi on and Bluetooth on but won't make or receive calls ..
sunmaid said:
It's not working ... Tried aeroplane mode with WiFi on and Bluetooth on but won't make or receive calls ..
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does it say wifi calling?
Has your provider allowed wifi calling on the device?
Also make sure you have enabled the option in the network settings and check under the default dialer wifi calling is enabled
walkerx said:
does it say wifi calling?
Has your provider allowed wifi calling on the device?
Also make sure you have enabled the option in the network settings and check under the default dialer wifi calling is enabled
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There is no settings in UK 782 firmware it's meant to be enabled by default I believe
sunmaid said:
There is no settings in UK 782 firmware it's meant to be enabled by default I believe
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Goto Settings
Goto Wireless & networks
Goto Call settings
Under Sim 1 there is a setting called Wi-Fi calling and it should say enabled, if not choose it then enable feature
You can also get to this from the default dialler by choosing settings
Under Sim 1 there is a setting called Wi-Fi calling and it should say enabled, if not choose it then enable feature
walkerx said:
Goto Settings
Goto Wireless & networks
Goto Call settings
Under Sim 1 there is a setting called Wi-Fi calling and it should say enabled, if not choose it then enable feature
You can also get to this from the default dialler by choosing settings
Under Sim 1 there is a setting called Wi-Fi calling and it should say enabled, if not choose it then enable feature
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There is no settings in 782 UK phone for WiFi calling / volte
sunmaid said:
There is no settings in 782 UK phone for WiFi calling / volte
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Who is your network provider as the options are there on my CLT-L29 8.1.0.131 (C782) and I'm with Three UK
walkerx said:
Who is your network provider as the options are there on my CLT-L29 8.1.0.131 (C782) and I'm with Three UK
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1st sim used was 3 after that no options but was there before. Now use 02 sim
sunmaid said:
1st sim used was 3 after that no options but was there before. Now use 02 sim
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I think that's your problem, O2 do not support wifi calling on the device, both Three UK and EE do, not sure about VF either
walkerx said:
I think that's your problem, O2 do not support wifi calling on the device, both Three UK and EE do, not sure about VF either
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When I put a 3 sim in the there is no options for WiFi calling.. never has been since input the first SIM card in which was 3 ..
sunmaid said:
When I put a 3 sim in the there is no options for WiFi calling.. never has been since input the first SIM card in which was 3 ..
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did your phone rebrand and get the 3 logo on bootup? if not it never rebranded and reason why possibly never got the option
walkerx said:
did your phone rebrand and get the 3 logo on bootup? if not it never rebranded and reason why possibly never got the option
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Yes got the 3 reband
sunmaid said:
Yes got the 3 reband
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do you still have the 3 sim? if not are you able to get one for testing?
I've attached screenshot showing the wifi calling option on the phone with Three sim installed
Call carrier support / Check firewall
I had to call vodafone. After some time they decided to disable wifi calling feature for my account for a couple of minutes and re-enabled it. That worked for me. My phone instantly logged into wifi calling again.
Also make sure that outbound connections to port 500/4500 are not being blocked by any firewall/router.
How do you set Wifi to be preferred instead of cellular?

Just got my New Note 9 F/DS question about wifi calling

Hello everybody,
I just got my new Note 9 . I read almost on all forums that the dual sim version doesn't come with wifi calling. I'm using my Note 9 on T-Mobile network in the east coast. While exploring the phone I saw the wifi calling option is available to be turned on.
Does this mean that my phone can do a real wifi calling? Because on my old Note 3 when I do wifi calling the wifi calling icon would show up on the phone calling key but with the Note 9 it doesn't so I'm not sure if it even work or not on Note 9.
@Bunker Buster
There should be a WI-FI Calling icon in the status/notification bar during a WI-FI Call.
I don't see the wifi icon on my note 9. I guess I don't have wifi calling. But there is the switch/option to turn on. Thanks for the info
So I have to root my Note 9 to be able to use the WIfi calling?

May update enabled WiFi calling on my SM-N950F/DS (T-Mobile)

I have an international (gold) unlocked dual SIM and I thought I was hallucinating today when my phone got the May Android update and suddenly there was an option for Wi-Fi calling in Phone settings. I didn't think it would work but it definitely is at least on T-Mobile as I see "T-Mobile WiFi Calling" when I pull down the notification shade and calls work in airplane mode (with WiFi on).
Super stoked as this definitely didn't work before. Anyone else see this?
Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked
Reaper1337 said:
Why didn't wifi call work before?
I have a n950f and a German t-mobile sim
Wifi calling always worked
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Different device than my SM-N950F/DS. Samsung didn't enable WiFi calling in settings in the dial SIM model until now that is.
Good to know, thanks!
after updates it doesn't show on my call settings. did you do anything different?

When I'm on WiFi, I can't receive calls

Hello, I've only just finally figured out that while my unlocked pixel 4 xl connected to wifi, i cant receive calls, I can receive while i am using the phone with WIFI, but once i leave the phone go to sleep and connected to wifi, then my phone can not receive the calls and unreachable.
I have tried to change the network mode to 3G while i am connected to wifi, and it seems solved the issue.
While i am not connected to wifi (LTE) i have no issues at all.
I have unlocked Pixel 4 XL with Jan update (latest build) rooted through Madisk, stock kernals and everything
is there any solution to this? I've searched through forums and this subreddit but have yet to find an answer. Any help would be appreciated.
Maybe try turning off wifi calling if it's enabled?
Sent from my Pixel 4 XL using Tapatalk
Adnansaeedhamed said:
Hello, I've only just finally figured out that while my unlocked pixel 4 xl connected to wifi, i cant receive calls, I can receive while i am using the phone with WIFI, but once i leave the phone go to sleep and connected to wifi, then my phone can not receive the calls and unreachable.
I have tried to change the network mode to 3G while i am connected to wifi, and it seems solved the issue.
While i am not connected to wifi (LTE) i have no issues at all.
I have unlocked Pixel 4 XL with Jan update (latest build) rooted through Madisk, stock kernals and everything
is there any solution to this? I've searched through forums and this subreddit but have yet to find an answer. Any help would be appreciated.
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Sounds like your phone is trying to make a call over Wi-Fi but your carrier (or SIM) may not support Wi-Fi calling. Where are you located and which carrier? Using the dialer, use the following code to check your provisioned status: *#*#4636#*#* If Wi-Fi calling is toggled OFF and you cannot change the setting (grayed our) then it will not work. Ask your carrier directly if they support it.
I have tested more to find out where the issue is happening, i connected to other wifis , and the issue was not reported, the issue the only in my apartment, and only when i am connected to lte, on 3g no issue, and once i leave my apartment, i can receive calls on lte normal, this strange, i was having the original pixel with no issues such, and my wife having iPhone and doesn't have this issue,i have tried her sim card (from the same provider) and the same issue
Now when i go home, i have to switch the network mode to 3g to be able to receive calls, otherwise it will show out of coverage.
I spoke with network provider, and they told this issue we with the phone, and its ture, since inwas using the same network in my original pixel, and the issue was never happened
Please help to advise.
Thanks
Adnansaeedhamed said:
I have tested more to find out where the issue is happening, i connected to other wifis , and the issue was not reported, the issue the only in my apartment, and only when i am connected to lte, on 3g no issue, and once i leave my apartment, i can receive calls on lte normal, this strange, i was having the original pixel with no issues such, and my wife having iPhone and doesn't have this issue,i have tried her sim card (from the same provider) and the same issue
Now when i go home, i have to switch the network mode to 3g to be able to receive calls, otherwise it will show out of coverage.
I spoke with network provider, and they told this issue we with the phone, and its ture, since inwas using the same network in my original pixel, and the issue was never happened
Please help to advise.
Thanks
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Turn off wifi calling on your phone. I had a similar problem with my unlocked pixel 4xl on Verizon and that solved the problem
I don't have wifi calling option enabled under mobile settings, my operator doesn't support wifi calling.
Adnansaeedhamed said:
I don't have wifi calling option enabled under mobile settings, my operator doesn't support wifi calling.
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What is the provisioning status of Wi-Fi calling in the phone diagnostic menu ( *#*#4636#*#* ). Is the toggle on or off? Is it grayed out?
Its grayed out and toggled off
Adnansaeedhamed said:
Its grayed out and toggled off
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What country do you live in, and which carrier do you use?
I would do a network reset in settings under the reset menu. If that doesn't work, backup and do a FDR from recovery.
v12xke said:
What is the provisioning status of Wi-Fi calling in the phone diagnostic menu ( *#*#4636#*#* ). Is the toggle on or off? Is it grayed out?
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In my case, it's on and greyed out.
I am using unlocked Xiaomi Mi A2 running on RROS v8.5.6.

Volte/WiFi calling

Hi, guys.
Just wondering if any of you have working VOLTE/WIFI calling on your Pixel 5.
I'm on Vodafone UK and none of these are working, I don't get the options for the two in Network settings.
Apparently, they are not provisioned ATM.
Have you had more luck with your operators?
Nightwish1976 said:
Hi, guys.
Just wondering if any of you have working VOLTE/WIFI calling on your Pixel 5.
I'm on Vodafone UK and none of these are working, I don't get the options for the two in Network settings.
Apparently, they are not provisioned ATM.
Have you had more lock with your operators?
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all working for me on 3
Yeah, I had a feeling going with Vodafone is a mistake...
Working here with O2. They have a guide on the Vodafone website for the Pixel 4 so can't see why it doesn't work with the 5. https://deviceguides.vodafone.co.uk...ress the phone icon.&text=Press Wi-Fi calling.
Well, it's Vodafone. Apparently one of their geniuses has to add a line of code somewhere..
Anyway, the guide for P4 asks for activation from within the phone app's settings and the Wifi calling/Volte settings are missing from there on the Pixel 5.
On BT Mobile i have Wi-Fi calling after turning it on in the mobile network settings, the VoLTE option is also there, it is greyed out but set to the on position.
MrBelter said:
On BT Mobile i have Wi-Fi calling after turning it on in the mobile network settings, the VoLTE option is also there, it is greyed out but set to the on position.
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No VoLTE, tried it whilst out and about and the call quality was terrible after being used to it for so long.
I'm on iD mobile who use Three. I can see that volte and wifi calling have been provisioned and i have the option for turning wifi calling on but can't see an option for turning volte on.
czm said:
I'm on iD mobile who use Three. I can see that volte and wifi calling have been provisioned and i have the option for turning wifi calling on but can't see an option for turning volte on.
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Have you checked on the settings of the phone app?
Nightwish1976 said:
Have you checked on the settings of the phone app?
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Yup been through all the options and can't see it!
It seems it's different for every operator, I can only suggest to give ID a phone call..
I'm on 3, have no issues at all
Wifi Calling
works on my P5, also a 3 user
option is found under Settings, Network and Internet, Mobile Network, Advanced, Wi-Fi Calling
I'm on Vodafone and I don't have settings for WiFi calling either. Funnily enough when I got text message from Vodafone to download internet settings they didn't even have the pixel 4a/ 4a 5g or 5 on there.. so that's probably why people on Vodafone can't enable it because Vodafone themselves haven't added the phones on for WiFi calling
https://deviceguides.vodafone.co.uk/google/?type=all&topic=turn-wi-fi-calling-on-or-off
Check out this thread on Vodafone forum, will try it myself and see if it works
https://forum.vodafone.co.uk/t5/And...-be-provisioned-for-WiFi-calling/td-p/2671277
---------- Post added at 08:37 PM ---------- Previous post was at 08:04 PM ----------
Okay so update for Vodafone users, I got it working.
Following the second link above, 1. Go into Vodafone app and turn off WiFi calling, restart phone. 2. Go back into Vodafone app and turn back on WiFi calling (wait for 3/5 minutes and then restart phone again (you should receive a text from Vodafone saying it's enabled on your account). 3. Go to call app > settings> calls>WiFi calling>enable.
It also shows on networking settings in advanced now too.
Now I'm connected to WiFi calling, hope this helps Vodafone users
Nvm
Nightwish1976 said:
I'm one of the persons that posted on that thread .
It works for me now. Just try the following:
On MyVodafone app, disable wifi calling and immediately restart the phone. Then enable it again and immediately restart the phone. The Wifi calling settings should appear on Settings/Network and Internet/Mobile network (Vodafone)/Advanced.
At least they have in my case.
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Well thank you in that case, resolved that issue easily
Happy to help, it's fkin frustrating to be in your house with only edge signal, hardly able to have a phone conversation, waiting for Vodafone to do its job.
MrBelter said:
No VoLTE, tried it whilst out and about and the call quality was terrible after being used to it for so long.
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Click to collapse
What an arse i am, turns out the other caller was using their phone on speakerphone, made a few calls since and VoLTE is working just fine on BT Mobile.
Neither is working for me as well, but was working fine on my old phone.
What I noticed on my device is that it came from Google with the "KDDI only" build on it(see https://forum.xda-developers.com/pixel-5/help/kddi-variant-t4178033), which I suspect might be related to the issue.
BtbN said:
Neither is working for me as well, but was working fine on my old phone.
What I noticed on my device is that it came from Google with the "KDDI only" build on it(see https://forum.xda-developers.com/pixel-5/help/kddi-variant-t4178033), which I suspect might be related to the issue.
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Click to collapse
I don't think so. The model of my phone is RD1A.200810.021.A1. Let me guess, is this the same as yours?
PS: what network are you on?

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