volume rocker and Bixby buttons feel a bit loose - Samsung Galaxy Note 9 Questions & Answers

Volume rocker and Bixby button feel a bit lose compared to my power button.i can hear a rattle sound whenever I shake the phone,is this normal..?

Ad1772 said:
Volume rocker and Bixby button feel a bit lose compared to my power button.i can hear a rattle sound whenever I shake the phone,is this normal..?
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No not normal, as mine feel all soft and firm! There is no rattle sounds from my Note 9 that you are experiencing....

N1NJATH3ORY said:
No not normal, as mine feel all soft and firm! There is no rattle sounds from my Note 9 that you are experiencing....
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Click to collapse
The rattle sounds are apparently beaucse of the camera and it's apparently normal.not sure the the buttons tho

Ad1772 said:
The rattle sounds are apparently beaucse of the camera and it's apparently normal.not sure the the buttons tho
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Click to collapse
Hoping you just got the phone & you're still within the return time frame.
If so,don't waste another day,the clock is ticking.
Otherwise,you're likely stuck w/what you have,unless you're willing to invest the time in a back & forth w/Samsung or,wherever you bought it from,to get an RMA.
All the buttons should have the same feel/amount of "clickiness",otherwise,the OCD crowd would be in an uproar,rivaling the bad PR surrounding the Note 7.

KOLIOSIS said:
Hoping you just got the phone & you're still within the return time frame.
If so,don't waste another day,the clock is ticking.
Otherwise,you're likely stuck w/what you have,unless you're willing to invest the time in a back & forth w/Samsung or,wherever you bought it from,to get an RMA.
All the buttons should have the same feel/amount of "clickiness",otherwise,the OCD crowd would be in an uproar,rivaling the bad PR surrounding the Note 7.
Click to expand...
Click to collapse
Buttons feel just as clicky as the power button,they just let's say wiggle a bit ig

Ad1772 said:
Buttons feel just as clicky as the power button,they just let's say wiggle a bit ig
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Click to collapse
Still the same,the tightness should be uniform,at least this early in the game.
Think about it:
Have you ever noticed similar on other phones?
Probably not,unless you've moved up from a bargain-basement phone.
If it bothers you,submit an RMA or,just return for another one,with comments doubting the IP68 Rating would hold up w/loose buttons.

Related

Volume button, soft keys and camera?

Hey there. I bought this phone today and I love it. However, I have a couple of couple gripes with it, but am not entirely sure whether it's just with my phone or the Incredible S in general.
First off, the volume buttons appears to be flimsy. I mean, yes, it's very thin and I'm not totally used to it yet, but I've noticed you can moved it from side to side slightly. This is the same for the power button, only not as noticeable.
Secondly, the soft keys. I get that they have an LCD display to make the buttons rotate, but on the search key it seems a lot brighter and a bit blurry, and I'm able to see the rotated magnifying glass underneath the non-rotated button. It's not as bright as the 'standard' non-rotated button, but it is noticeable. When I rotate the phone and the buttons rotate I'm unable to see the non-rotated magnifying glass. This is also the same, though not as bad for the back button.
And finally, the camera. I'm don't know whether this is a software/app/wifi issue, but I tested out Tango and Fring using the front facing camera and the back camera, and called my friend. He has an iPhone 4 and he came through clear. I, on the other hand (according to him at least) came through blocky and 'stuttery', with lots of pauses. Fring was worse, as the sound wasn't good for either of us, but the video seemed poor on my end.
So yeah, are my complaints common to all Incredible S'? If so, then I won't be too bothered, but I'm kinda worrying a bit because I bought the last IS in the shop, and when the salesman opened up the box to show me the phone, it didn't have any of the stickers on, and the screen had fingermarks on. He said that it was brand new, but they had used it to show another customer. I got home and tried turning it on, and there was no charge left in the battery. I looked in the box and all the chargers etc were unopened, though.
So yeah, what do you think?
zingxao said:
Hey there. I bought this phone today and I love it. However, I have a couple of couple gripes with it, but am not entirely sure whether it's just with my phone or the Incredible S in general.
First off, the volume buttons appears to be flimsy. I mean, yes, it's very thin and I'm not totally used to it yet, but I've noticed you can moved it from side to side slightly. This is the same for the power button, only not as noticeable.
Secondly, the soft keys. I get that they have an LCD display to make the buttons rotate, but on the search key it seems a lot brighter and a bit blurry, and I'm able to see the rotated magnifying glass underneath the non-rotated button. It's not as bright as the 'standard' non-rotated button, but it is noticeable. When I rotate the phone and the buttons rotate I'm unable to see the non-rotated magnifying glass. This is also the same, though not as bad for the back button.
And finally, the camera. I'm don't know whether this is a software/app/wifi issue, but I tested out Tango and Fring using the front facing camera and the back camera, and called my friend. He has an iPhone 4 and he came through clear. I, on the other hand (according to him at least) came through blocky and 'stuttery', with lots of pauses. Fring was worse, as the sound wasn't good for either of us, but the video seemed poor on my end.
So yeah, are my complaints common to all Incredible S'? If so, then I won't be too bothered, but I'm kinda worrying a bit because I bought the last IS in the shop, and when the salesman opened up the box to show me the phone, it didn't have any of the stickers on, and the screen had fingermarks on. He said that it was brand new, but they had used it to show another customer. I got home and tried turning it on, and there was no charge left in the battery. I looked in the box and all the chargers etc were unopened, though.
So yeah, what do you think?
Click to expand...
Click to collapse
Yes it is normal for the volume rocker to rock in all directions however don't let it fool you it is very sturdy and longer lasting than the power button. Never had an issue with the volume button however the power button will require more pressure to push over time.
As for the soft keys they do blur out and it all depends what angle your viewing them from.
The. Camera on. The front of the. IncS is a piece of crap only at 1mp, I'm not sure. What the iphones resolution is but I can guarantee that it's high seeing as they advertise video calls.
Sent from my HTC Incredible S
itsbeertimenow said:
Yes it is normal for the volume rocker to rock in all directions however don't let it fool you it is very sturdy and longer lasting than the power button. Never had an issue with the volume button however the power button will require more pressure to push over time.
As for the soft keys they do blur out and it all depends what angle your viewing them from.
The. Camera on. The front of the. IncS is a piece of crap only at 1mp, I'm not sure. What the iphones resolution is but I can guarantee that it's high seeing as they advertise video calls.
Sent from my HTC Incredible S
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Click to collapse
From my experience with both phone the front facing camera sucks on both the only way to insure video calling works well is with good lighting
Sent from my HTC Incredible S using XDA Premium App
Another thing I've just noticed; again, am wondering whether this is same for everyone or just me (after the whole no stickers on the phone thing with fingerprints on the screen), but the micro USB port is kinda loose. If you tap it with your smallest finger, or if the charger is in it and move it slightly, the USB port moves.
Sorry for all the questions, I'm just a bit concerned if I've paid a a fair amount of money for a 'new' phone, when it's not and there's things wrong with it.
Thanks.
Everything seems pretty normal. Bearing in mind it is not a closed case like the iphone series, therefore you have to expect movement with parts of the phone.
Sent from my Incredible S using xda premium
zingxao said:
Another thing I've just noticed; again, am wondering whether this is same for everyone or just me (after the whole no stickers on the phone thing with fingerprints on the screen), but the micro USB port is kinda loose. If you tap it with your smallest finger, or if the charger is in it and move it slightly, the USB port moves.
Sorry for all the questions, I'm just a bit concerned if I've paid a a fair amount of money for a 'new' phone, when it's not and there's things wrong with it.
Thanks.
Click to expand...
Click to collapse
My phone. Came the same way dude and yes the usb port moves on all of them it adds a bit of flexibility so it's not as easy to damage.
There is nothing to worry about. There was no plastic on mine and there was finger prints on it. The sales people generally boot them up once to avoid a waiting period when setting up your phone for the first time. They boot them up than shut them down so they can boot up fast using fast boot. The less time waiting for the phones the more time spent selling phones.
Sent from my HTC Incredible S
Oh okay dude! Thanks for the replies. I think I look for faults when they're not there lol.
So yeah cheers for clearing that up.

Rear glass creaking near top of device

I made this comment in the impressions thread but am trying to bring more light to it...
Put your phone face down, rub your thumb on the upper half of the phone, does it creak at the top? Its almost like the rear glass wasn't put on properly on my device - it creaks like plastic. I'm really surprised by this since most reviews say the thing is completely creak free. And yes its somewhat annoying because I can hear the creaking more and more when I am just handling the phone....
Thanks
Edit - made a video.... now that its happening more often it seems to be due to the plastic/rubber trim (which goes around the phone) not fitting properly, its flexing between the front and rear glass. BLah, I wish I had a bumper to see if that would minimize the issue. Its very noticable now. I added a 2nd video on youtube.
www.youtube.com/watch?v=zT_JhcS90eI
Hope people will be able to answer this if the phone creaks at all I don't think I'll get it
Sent from my SGH-T999 using xda app-developers app
No creaking at all from my device. The power button is a little wiggly tho...not as solid as the volume rocker which is kind of annoying, but not a deal breaker or anything.
dbdynsty25 said:
No creaking at all from my device. The power button is a little wiggly tho...not as solid as the volume rocker which is kind of annoying, but not a deal breaker or anything.
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Click to collapse
This +1
Stand on your head and rub the left corner counter clockwise.... Do you hear that noise? Come on guys.... really?
But to answer your question no mine does not creak perhaps you should return if you rub the back of it a lot.
Nope, no sort of creaking with mine in any form, and the buttons are all very firmly in place. The whole device feels extremely sturdy and well built.
Get a life or get out more there are more important things in life
asasione said:
Get a life or get out more there are more important things in life
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Click to collapse
You're an idiot - I started the thread to get real comments...
As my original post says, it occurs in regular situations when handling the phone. There is a creak on upper half of the rear or top of the device. It's annoying to spend any substantial amount on a device and have it creaking when new. I'll try to make a video later.
The buttons are fine on mine though - no issues there.
asasione said:
Get a life or get out more there are more important things in life
Click to expand...
Click to collapse
I mistakenly thanked your post but that I feel the opposite.
We are on XDA and on the Nexus 4 forum, it isn't like the OP is making a huge deal out of it. He is just wondering if any other people have been experiencing the same issue.
People post on these device-specific forums to discuss about the particular device, people are well aware that there are things in life outside of smartphones without you having to point it out.
it is completely solid, power button doesnt wiggle, there is a bit of a rattle when tapping the top but thats the camera lens I assume (only rattles when tapping near the camera)
Yeah I don't think it should be creaking at all, especially since the back is glass and non-removable. As you said, it probably wasn't put on right. I would wait a couple of weeks until this whole order fiasco is fixed before calling about doing a warranty exchange.
idividebyzero said:
it is completely solid, power button doesnt wiggle, there is a bit of a rattle when tapping the top but thats the camera lens I assume (only rattles when tapping near the camera)
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Click to collapse
Same here.
vexx786 said:
Yeah I don't think it should be creaking at all, especially since the back is glass and non-removable. As you said, it probably wasn't put on right. I would wait a couple of weeks until this whole order fiasco is fixed before calling about doing a warranty exchange.
Click to expand...
Click to collapse
Agree - especially when the majority of people say its extremely solid. I'll post a video later tonight (I'm at work right now) so people can have something to relate to...
Added a video for you guys....
www.youtube.com/watch?v=zT_JhcS90eI
dale_cooper said:
Added a video for you guys....
www.youtube.com/watch?v=zT_JhcS90eI
Click to expand...
Click to collapse
Mine creaks on the bottom
mine doesn't creak at all. Of course I don't sensually rub mine on the top of the glass where there is no touch feedback, but to each his own.
hondarider525 said:
mine doesn't creak at all. Of course I don't sensually rub mine on the top of the glass where there is no touch feedback, but to each his own.
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Click to collapse
lol...
It creaks under real world situations if I grip the phone on both sides to turn on power it will flex and creak. If I grip with my index finger on top of the phone and fingers on both sides on the top, it creaks.
My phone doesn't creak no matter how I hold or press on it
Sent from my Nexus 4 using xda app-developers app
seriously? cmon guys...u guys look for annnnny thing to ***** about. no device is perfect...
No creak, wobbliness, dead pixels, shaky mic, but I do have that line in the top right in the plastic. I kinda like it, it gives the phone character.

Volume Rocker Rattle

Is anyone else having issues with the volume rocker being loose and rattling? Mine pretty much makes a noise everyone I go to grab the device, it's pretty annoying but I don't want to go through a RMA if it's just how the phone is. I remember with my Nexus 5 that the power button was a little less than solid and every replacement I got was a different degree of loose.
Sent from my Nexus 6
I'm on my THIRD (Letters falling off, dented back from the factory) Nexus 6 and this one is great, except for this little flaw. If everything else is OK I'd just deal with it man. I might look at putting a drop or two of silicone or something to take away the rattle.
Yes. The volume buttons are loose.
This is a video of me demonstrating this:
Nexus 6 Shamu volume buttons: http://youtu.be/ggXsXScJ0SI

Loose home button

If I lightly tap my home button its pretty loose, anyone else?
Now that I know about it I can't seem to stop.
eallan said:
If I lightly tap my home button its pretty loose, anyone else?
Now that I know about it I can't seem to stop.
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Click to collapse
Mine definitely isn't loose at all. There's no wiggle room in any direction. Tapping lightly doesn't nothing, but pressing firmly gives a nice solid click, just as you would expect.
I'd exchange it through TMO before your window closes. That is, if it bothers you (and it would bother me).
whittikins said:
Mine definitely isn't loose at all. There's no wiggle room in any direction. Tapping lightly doesn't nothing, but pressing firmly gives a nice solid click, just as you would expect.
I'd exchange it through TMO before your window closes. That is, if it bothers you (and it would bother me).
Click to expand...
Click to collapse
Ok cool, thank you for the info. I might give them a ring then, it does bother me a bit!
I have the same thing.. mine is firm but if you lightly tap it without pressing it all the way down it wobbles a bit.. I thought it was mine but I ordered another one and it had the same thing. I went in at the Tmo store and the one on display does it as well..
Dweet said:
I have the same thing.. mine is firm but if you lightly tap it without pressing it all the way down it wobbles a bit.. I thought it was mine but I ordered another one and it had the same thing. I went in at the Tmo store and the one on display does it as well..
Click to expand...
Click to collapse
they're all like this. have yet to come into contact with one where there isn't at least a slight bit of movement vertically. i believe this was intended and how it was designed.
@whittikins might want to try putting on glasses and check again. it's an extremely tiny bit of movement, very hard to see unless you're really looking for it.
mrvirginia said:
they're all like this. have yet to come into contact with one where there isn't at least a slight bit of movement vertically. i believe this was intended and how it was designed.
@whittikins might want to try putting on glasses and check again. it's an extremely tiny bit of movement, very hard to see unless you're really looking for it.
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Click to collapse
OP didn't have to look for his. He said that tapping it lightly makes it move and is loose. Mine doesn't and is not loose at all. The only movement I can get is by pressing just enough to not click it and putting pressure up/down (toward the top/bottom of the screen). I can detect a slight movement, but it's silent and not at all like OP describes. Pushing against the edge of the button with my fingernail in any direction doesn't result in any movement. I have to be pressing down and purposely pushing it sideways to see anything.
whittikins said:
OP didn't have to look for his. He said that tapping it lightly makes it move and is loose. Mine doesn't and is not loose at all. The only movement I can get is by pressing just enough to not click it and putting pressure up/down (toward the top/bottom of the screen). I can detect a slight movement, but it's silent and not at all like OP describes. Pushing against the edge of the button with my fingernail in any direction doesn't result in any movement. I have to be pressing down and purposely pushing it sideways to see anything.
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Click to collapse
i was essentially confirming to everyone that there should at least be slight movement vertically (that's up and down) without any noise and without actually clicking the button.
OP needs to exchange his/her device.
mrvirginia said:
i was essentially confirming to everyone that there should at least be slight movement vertically (that's up and down) without any noise and without actually clicking the button.
OP needs to exchange his/her device.
Click to expand...
Click to collapse
Bad news, I did exchange it!
The replacement is the same way
eallan said:
Bad news, I did exchange it!
The replacement is the same way
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Click to collapse
just curious, which color did/do you have?
mrvirginia said:
just curious, which color did/do you have?
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Click to collapse
Black
eallan said:
Black
Click to expand...
Click to collapse
I have a white device. maybe it's isolated to black devices. not sure. as early adopters, it's usually more likely that the percentage of defective devices in our hands is higher than later on.
eallan said:
If I lightly tap my home button its pretty loose, anyone else?
Now that I know about it I can't seem to stop.
Click to expand...
Click to collapse
My home button is firm but it does wiggle a bit.
But whats bothering the most is the battery life!
I also have a black one and just picked it up Sunday here is Australia. I have taken it back and had it replaced as the Mobile provider agreed that it was a fault. The new one now also has the same issue.
I have also found a video on youtube that shows the noise that it makes as it is so loose. www dot youtube dot com/watch?v=Y5FoWeDGQZ4 (not able to post link as I am new)
Contacting Samsung customer support was not much use but they said that it can be sent in to look at but will be charged if no fault it found. I believe it to be Faulty.
this is a massive hassle to be without a phone for who knows how long... not impressed.
Delete
Same issue here. The left side of the home button rattles a little bit when i press lightly on it. Should i exchange or is it normal?
I got the 32GB S6 in Black.
My Button wiggles too when i slightly move it up and down,not much but it bother me a lil bit.
Problem is: i rooted my phone and after that the problem occured...
I dont know if they would see the Knox Trigger,cuz its a Materialfault and im in the first 14 Days(Got it 2 Days now).
Maybe i will live with it.I didnt pay for it.
My Provider gave it to me for free bcuz i was about to cancel my contract
eallan said:
Black
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Click to collapse
Both my wife and myself got the blueish black ones. Hers is rock solid, no movement. Mine has a slight wiggle if I apply a little pressure. Haven't decided if I want to go in and have them open up boxes until they find a solid one. It's really not a issue so what do you guys think? Worth my time to go in or just deal with it?
ThePagel said:
Both my wife and myself got the blueish black ones. Hers is rock solid, no movement. Mine has a slight wiggle if I apply a little pressure. Haven't decided if I want to go in and have them open up boxes until they find a solid one. It's really not a issue so what do you guys think? Worth my time to go in or just deal with it?
Click to expand...
Click to collapse
I'm on device 3. I'm going to wait a little while with it and send it back to Samsung and have them sort it out. I'm feeling like T mobiles match is all the same
Mine (white) yesterday the right side started to rattle a bit,but seems guys it's supposed to work like this.
micr0g said:
Mine (white) yesterday the right side started to rattle a bit,but seems guys it's supposed to work like this.
Click to expand...
Click to collapse
Its not. I have an edge with a perfectly firm button.

Slight rattle

Is anyone else experiencing a slight rattle when you sit the phone down or tap it? Not sure if it's the vibrating motor or something?
Nickdroid86 said:
Is anyone else experiencing a slight rattle when you sit the phone down or tap it? Not sure if it's the vibrating motor or something?
Click to expand...
Click to collapse
Yeah I know what you mean. Same here.
Benjamin_L said:
Yeah I know what you mean. Same here.
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Click to collapse
That actually makes me feel more at ease. So it's not likely defective but more likely just a larger vibrator motor or something. Which, makes sense because the vibrating on this thing is strong.
Nickdroid86 said:
That actually makes me feel more at ease. So it's not likely defective but more likely just a larger vibrator motor or something. Which, makes sense because the vibrating on this thing is strong.
Click to expand...
Click to collapse
It's funny that shaking it does not create the sound. Only laying it down on something hard.
Benjamin_L said:
It's funny that shaking it does not create the sound. Only laying it down on something hard.
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Click to collapse
Yes exactly. Or if you tap on the back.
I feel it rattling when it vibrates which makes it feel a bit cheap but haven't noticed that tapping out would make rattle as well which it does.
Could you please confirm that it rattles a bit when it vibrates on your device as well?
ILA said:
I feel it rattling when it vibrates which makes it feel a bit cheap but haven't noticed that tapping out would make rattle as well which it does.
Could you please confirm that it rattles a bit when it vibrates on your device as well?
Click to expand...
Click to collapse
It doesn't seem to do that for me. But vibration does seem overly strong like on cheaper phones at times.
Nickdroid86 said:
It doesn't seem to do that for me. But vibration does seem overly strong like on cheaper phones at times.
Click to expand...
Click to collapse
Ex kernel manager or other kernel tools let you adjust vibration intensity.
Ok actually all percentage values feel the same so probably some driver restrictions
Nickdroid86 said:
Is anyone else experiencing a slight rattle when you sit the phone down or tap it? Not sure if it's the vibrating motor or something?
Click to expand...
Click to collapse
Same with my A2. I located it at the camera or somewhere near. It is definitely not the vibration motor itself.
moodo said:
Same with my A2. I located it at the camera or somewhere near. It is definitely not the vibration motor itself.
Click to expand...
Click to collapse
Maybe from the image stabilization?
Nickdroid86 said:
Maybe from the image stabilization?
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Click to collapse
Don't think so, since the A2 has no OIS.
Nickdroid86 said:
Maybe from the image stabilization?
Click to expand...
Click to collapse
It doesn't have ois. Edit: too slow
Oh ok, just EIS. Well who knows what it could be. Can't be a defective unit if it's the same for all of us.
With my device happens the same, and the rattle is quite loud, it even makes some vibration during calls with high volume. Everyone can confirm this? Im curious to know if it is a defect or all A2 are like that.
Can confirm it happens for me also
Same problem here. I am assuming that volume buttons are producing that rattle noise. If you take your phone in the hand and shake nothing happens, but when you tap just under camera lenses you can hear the rattle , volume buttons are only near and not fixed, so...
Hello,
I think the vibrations are the cameras, like in the A1.
I remember that in the A1 forum there is a similar post.
Sorry for my English, regards!
Not the buttons. Most likely optics in the camera that are movable for autofocus. Most cameras now seem to have this
I faced the same "problem". Same rattling like on the mi 4c.
Its the camera auto focus.
Same here.

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