sound problem - Samsung Galaxy Note 8 Questions and Answers

Sound is not coming through headphones.. it detects headphones attach. mic is also working fine buttons are also working fine but i can't hear any sound. i tried other headphones but no luck. Restart phone several times but problem not resolved. Bluetooth headphones are working fine.. but not wired one..

If a factory reset and blowing fail to improve the situation a repair might be in order. And that's a $100 service in the US.
Edit: can you try twisting your headphones? From the piece you insert. Sometimes this fixes audio on my ZTE.

If you device is still within warranty, take it to a Samsung Service Center and let them take a look at it. They will repair it free of charge if your device is still within warranty.

i think its a hardware problem and my phone is out of warranty...

Related

Phone stuck in "headphone mode" (PLEASE HELP)

For somereason, my phone is stuck in Headphone mode.
like on the top corner, it shows that my phone is still in headphone state.
the problem is that even when my headphone is unplugged my phone is still in that state...
...meaning that, without my headphones plugged in, the other party cannot hear me and i cannot hear them.
i tried soft and hard resetting the phone, but nothing works.
Everything else is working phone, it just that i cannot make a call, answer a call, listen to music without my headphone....
Any help or tips is greatly appreciated.
Thanks alot!!
it already happend to my phone.. what i did is i connect the headset again and did remove my battery and remove the headset then turned on the phone again and the headset icon disappears.
if your problem still continues, i guess you should go to sony ericsson for replacement it seems your jack is grounded or alike. i heard that the jack is somewhat tight and could put a groove in you headset male jack.
PROBLEM SOLVED....
http://www.portability.nl/windows-m...artphone-stuck-in-headset-or-car-profile.html
apparently its a hardward problem...
I had the same problem. This is what i did put your headset back in turn windows media player on now start a song and pull out the headset. Now it should get out of headset mode. Thats what has been working for me twice.
The other thing to watch for too, and this was a big problem with the older model HTC/SPV Devices, is that the detection switch inside the socket gets stuck.
I had this happen many times on my various SPV's up until HTC Started producing models where the headphones plugged into the mini USB.
If it does happen to be the switch getting stuck, you can try plugging in the headset and wiggling it about a bit, or i found that a wooden cocktail stick was a rather good device, to just poke in and rattle about a little bit.
shawty said:
If it does happen to be the switch getting stuck, you can try plugging in the headset and wiggling it about a bit, or i found that a wooden cocktail stick was a rather good device, to just poke in and rattle about a little bit.
Click to expand...
Click to collapse
the stylus is good too.
Hi there,
got the same problem. Tried everything, soft- and hard-reset, cleaned the connector with some alcohol....
Just before i got in the mood to open the case to have a deeper look at the connector, i stumbled over here
This is what i did put your headset back in turn windows media player on now start a song and pull out the headset. Now it should get out of headset mode. Thats what has been working for me twice.
Click to expand...
Click to collapse
This also worked for me
As a conclusion, i think there are several reasons (as usual ) that lead to this problem.
It may partly rely on the connector itself, e.g. bad "on" resistance of the contacts or mechanical twisted in any way.
Maybe some of the internal pull-up resistors are to weak also.
Additionally the software driver may have some issues, to indicate the "plug out" properly.
I also had such issue on HTC universal once upon a time.
It was also partly software related. In other words some "plug-in-plug-out" loops while playing some music solved the issue on that device.
Anyway, this maybe called another weird bug on a winmob platform.
Thanks for the hint again!!!
Best regards,
scholbert
It's me again
I wonder if these headphone problems had gone with the latest firmware.
With R1AA017 the "headphone mode" issue could be reproduced a 1000 times.
1. Today screen, plug in the headphone
2. plug out headphone, headphone symbol stays active
3. plug in headphone again and start WM player
4. start some music, plug out headphone, symbol is gone, sound from the speaker
EDIT:
As it seems with R2AA006 the "headphone mode" issue is gone.
1. Today screen, plug in the headphone, headphone symbol appears
2. plug out headphone, headphone symbol disappears
Works as it should!
Anyway, please report if you ever got these problems and what kind of firmware you are using.
Let's try to concentrate on stock images (R2... , R3...), otherwise this would get very confusing
Cheers,
scholbert
sent it back for repair ... this happened to me twice and i sent it back for repair and the problem was with the headphone not the phone itself
Hi it happened to me as well. so after few times i was pi.... off and i send it to back to SE repair centre. and i also claim a crack in case. and believe or not they fix it in 12 days. That means SE knows those problems very well. my advise is dont be shy and send it there , they will fix it without any hassle.
try to drain the battery and charge it back up.
I also sent it back. After 5 weeks the idiots at SE Service returned it unrepaired, charged me 40 €, and claimed that the phone was once opened (it was not).
Will now buy an HTC or Nokia. Never ever again an SE.
It Got Solved
Hi It's very simple take your stylus and insert it into the headphone socket and move very gently, It will solve the problem.
For me it had worked always.
Weird but works
Hi all
ive been having the same prob here ... :
phone remains in headset mode even after jack is unplugged.
have been trying:
turning registry entry
blowing (worked at very rare times )
stylus/ pin playing ..
till now, no good solution
my request:
is there a way ( cab install, registry hack) so as to disable the whole of the headset.. its ok if i dont use it anymore.. ! i want it software, like some sort of software to disable the headset module completely ...
awaiting reply.
thanks & Regards,
Yeah I think there is a way. If you search for when I posted about this last year I think someone says how to do it in the comments.
Lots of people seem to be claiming that software tricks can solve this problem. If that worked for you, that's a co-incidence. Even re-flashing a different ROM won't sort out a mechanical fault. Just go get a safety pin.
my experience about the headphone problem
First time, when happaned I was crazy, because I coudn't answer a call and the phone looks like was broken. I suggest,(not a big deal) to close the player program prior you disconnet you headphone or in radio panel mode, to swicth to speaker listenig first and then plug off headphone. Nothing else, don't worry
Well, since I'm using a new phone I've decided I'm going to open my phone up to manually fix this problem as for me, what happened was, a very tiny screw got lodged within the headphone jack. I managed to get the screw out but I think I damaged the connector responsible for signaling that a headset is plugged in.
I have one problem however, I dont have the security screwdrivers nessary to gain access so I'm wondering, if anyone know any tricks to open the phone up. I've heard I can use locktite to bond the screw to whatever I want to use however that would be something I'd consider if I cant think of anything else. Until then I'll try using a screw driver just large enough to wedge itself in place and unscrew but if anyone has any ideas or suggestions, please if you would be so kind.
In the meantime if I make any headway I'll let you know what happens. (Does anyone want to know anything if I do open it up?).
Ok I opened it up... Let me tell you it certainly was difficult. My phone had suffered the cracking problem which made it somewhat hard to take apart without it falling to bits but I managed nevertheless.
As I peeled away parts of the phone to get to the small headphone jack, I instantly found the problem, the little clip that performs as the switch to headset mode was buckled... I got some really tiny pliers and I managed to re-bend it however, the clip wasn't touching the contact switch! *RAGE*. So I play around with it a little more and realise hang on... it's moving too much, I then noticed that the clip was actually cracked *ANGER*.
So I decided... ok, off goes the clip. I permanently soldered the connection instead and hey presto, no more headset mode, of course this means, I can never use headset mode but that's not a problem for me.
If anyone wants any help, please feel free to ask . I managed to give the keyboard a clean also! (No more double presses or keys that dont respond either!).
With this goddamn problem, is it possible to connect stereo bluetooth with sound?
Hammerhead89 said:
With this goddamn problem, is it possible to connect stereo bluetooth with sound?
Click to expand...
Click to collapse
Answering the last question: YES it should work as bluetooth audio has nothing to do with the headphone jack and I normally used bluetooth headset with the headphone mode stucked
coming back to topic It seems it is depending on case more soft or hardware-related. in my case it was rather hardware, no mediaplayer/radio method helping and putting stylus in helped only two times.
So I used compressed air to blow through the jack and then cleaned it with the earbud head/material ONLY (as the bud does not fit in) on a wooden stick (but then you might have hard times to pull the rest of the budhead out)
Anyways it worked, so far after many tries to make sure it doesn't get stucked !
I guess in future WD40 may be even better
Man this phone is so good and yet so full of bugs !!

Acer Liquid - phone speaker problem

I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
I had exactly the same problem.
I was using ROM LCR 1.6.
I have just reflashed my phone and still the same problem, I think it is broken.
I've bought my Acer Liquid two months ago!
sounds like a hardware problem with the phone speakers. Normal calls should be heard through the speakers above the screen. speakerphone/ringtones/media sounds go through back speakers.
Had the same issue- returned it for another one.
@
I had a same problem. My phone speaker does not work.
Hi guys,
Just to let you know. I contacted Acer and they immediately told me that I need to send the phone to them for repair. (maybe it's a know issue).
I did that. 3 weeks after got the phone back. It works fine now.
On the paper I got with the phone they said that the part changed is "reciever"
So for those who have the problem - send your phone back.
andrey_zi said:
I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
Click to expand...
Click to collapse
I encountered this problem today....
I thought it was a hardware problem...
A Full Wipe cleared the issue..
You should try a full wipe before conclude that its a hardware issue...
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
michael2420 said:
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
Click to expand...
Click to collapse
Sry for that! Just don't grip it tight
We all know its a very fragile device...
Acer should have engraved "HANDLE WITH CARE" on both side of the device.
I have fixed the hear speaker
Hi all! I had this problem with my Acer Liquid, I had no warranty so I tried to solve the problem and succeeded. It's not software or configuration, it's a broker hear speaker!
Symptom: You can hear the person on the other end with Loud Speaker, Bluetooth Headset and Hear Phones but you can't hear via the Hear Speaker.
Problem: Broken Hear Speaker.
His problem is reported all over the Internet but with no solution beside sending to Acer.
I risked and fixed it myself by dissembling my Liquid and find a compatible hear speaker.
Big Problem: No spares parts anywhere for this device.
Solution: Blind search for a spare hear speaker by looking at pictures and compare with broken one.
Big Solution: This speaker is also used on a series of iPaq (HP) PDA's and i found a website that sells them quite cheap.
I found two compatible models of speaker and i leave the links here.
I bought these two:
www*repairhppda*com/front-speaker-for-hp-ipaq-voice-messenger-p-1822.html
www*repairhppda*com/internal-speaker-for-ipaq-910-912-914-910c-912c-914c-p-1235.html
!! I can't post links so remove the * and put dots on the links.
I've only used one so can't say which i used because they are very similar, but one of them works for sure the other i can't guaranty but I'm almost sure it also works.
(it seems like it could fit but don't know and can't confirm... did not buy this one)
I disassembled my Acer Liquid, replaced the hear speaker, and Bang! It' Works!
Notes: Be careful when disassembling your liquid you could easily break something, take steps slowly and carefully.
If you need any hint, speak here, i'll try to answer as soon as possible.
Cheers!
I am having another problem. The people from the other side hardly hear what I say, they say my phone is too noisy, especially at the beginning of the call. The quality is ok for me, I can hear everything very clearly.
I don't know if it is a hardware problem or just (hopefully) a problem with the baseband or something like that.
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
tango13 said:
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
Click to expand...
Click to collapse
Yes, it's a very annoying problem. Since the other party cannot hear me clearly, now I have to go back to my HTC Touch HD until I found a solution for this.
I bought this Acer Liquid as a 2nd hand one without invoice, so there is no way to return to Acer for a repair service.
Yesterday I received a call and I couln't ear anything, then I tried to callback (thinking it was a network problem) and I still couldn't ear anything. I used the loudspeaker and it was working, also plugged my headphones and I could ear the other party.
I then called Acer complaining, they told me the phone needed to be repaired (the quickness on the response made me think this is somehow usual), that I should put it in a box with the RMA code written on it and that they would send me DHL to pick it up. Today DHL picked the phone, so far everything as been dealt really fast and I can't anyhow complain on Acer support, lets just see how long it will take till I get my phone back.

Headphone jack not working

Hi guys, I post this problem with a very heavy heart because I know somewhere inside that it's unfixable.
So, I sent my phone in for the unbrickable mod, all was successful, but now the headphone jack is absolutely not responding... I tried 4 roms, full format, kernel change, voodoo, nothing works... When I plug in an earphone, all sound still comes from the speaker... It's like no matter what, the earphone jack has stopped responding... Bluetooth earphones work fine, proximity sensor works fine, as it is my understanding that the headphone jack and proximity sensor connectors are linked... Everything else works perfectly.
Can somebody pls suggest a simple hardware or software solution that might help me? I could easily send it in for repairs, but I can't go without this phone for a week, again. This is currently my only smartphone, so if nothing else works, I will send it in, hopefully, by the end of November, when I get my nexus prime. In the meantime, any ideas??????
Sent from my cell phone. DUH.
It's got to be a hardware issue. I've seen something similar to this for computers, but not Smartphones. Usually whatever component the headphone jack is soldered to is the part to get replaced and then it magically starts working. I can't imagine in any way that AdamOutler would accidentally break the headphone jack. Unless maybe there is a single wire he didn't put back together and its causing only the headphone jack not to work...just potential thoughts.
Unfortunately, your best bet is going to be to give it up for another week. I lost my Smartphone the past week due to Soft Bricking it and I went insane, so I know the feeling. JIG should be in the next couple days.
Good Luck!
Yea.. Nothing on Adam, he's been a huge help.. Just wondering if there was some sort of small adjustment I could do that will help... Otherwise I will just live with it for a couple of months n send it in when my nexus comes in.
Sent from my cell phone. DUH.

[Q] Speaker not working

Hey, I think I dropped my Xperia T and the speaker no longer works (FIXED). Everything else appears to be working fine including the earpiece speaker. Headphones work fine also. I have no ringtone, music or alarm sound. Tried in service tests and still no sound output.
I have opened it and removed/installed the speaker unit to no effect. The connections look fine. Many Thanks for any help.
Am I likely to fix this by replacing the speaker unit? Or do you think it could be a different issue, even software?
Well, I took a chance, went ahead and replaced the loudspeaker package and all seems well, sound is working again!
Pretty simple to do if anyone is thinking of doing so. Cost me $15 and literally took around 5 mins. Knowing the location of the latches on the back cover is a huge advantage.

XZ1c won't detect headphones when connecting, always plays audio through speakers

My XZ1 Compact's headphone jack suddenly stopped detecting any connection. I've tried cleaning out the port, shaking in case there's any dust, and blowing into the port with an air compressor to try removing the dust. Restarting the phone does nothing. Beforehand all I did was unplug my headphones. This is the third time it's happened to my phone since I got it in January. The previous two times it happened it fixed itself after about ten minutes. This has been ongoing for over twelve hours.
Any help would be greatly appreciated.
https://streamable.com/d2c1i
CMT 1412-4444 'Fours' said:
My XZ1 Compact's headphone jack suddenly stopped detecting any connection. I've tried cleaning out the port, shaking in case there's any dust, and blowing into the port with an air compressor to try removing the dust. Restarting the phone does nothing. Beforehand all I did was unplug my headphones. This is the third time it's happened to my phone since I got it in January. The previous two times it happened it fixed itself after about ten minutes. This has been ongoing for over twelve hours.
Any help would be greatly appreciated.
https://streamable.com/d2c1i
Click to expand...
Click to collapse
Make sure that you have registered you phone with Sony, then call support and they will get you to try some fixes. They will ask you to repair it with PC compainion. Call them back and say that's not fixed it and they will give you an address to send the phone to. The last time I sent a phone back it was with me again in 5 days all fixed and cost me nothing.
I had the same problem in my Z3.
The Sound About app gives you a workaround, it let's you manually change output.
seanp25 said:
I had the same problem in my Z3.
The Sound About app gives you a workaround, it let's you manually change output.
Click to expand...
Click to collapse
I have the same issue as OP, but if I use other ear/headphones or use a 3.5 extension cable and original earphones that's having issues, the audio routes to the headset.
I couldn't run the "Sound About" app, it just constantly crashed on me on after installing it. I used another app called "audio router" and it does the same functionality. I can get audio to route to my original headset that wouldn't work but my microphone does not work and then making phone calls the phone's speaker wouldn't work but the headset would get audio but the phone uses the mic on the phone instead the headset.
Is this hardware issue? It sounds like software to me, because the phone does work with other headset/headphones at least the ones I've been testing, like the Sony headset that came with the phone and a broken headset where the right channel didn't work these two work just fine.

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