Dolby atom issue - Samsung Galaxy Note 9 Questions & Answers

after updating to androide 9 on note 9
Dolby is used to turn off automatically without any reason
try to format and reset the mobile but the issue still as it
any suggestion plz

I ran into this issue many times while plugging in headphones. Very irritating. May have recently stopped. Still keeping an eye on it.

ME TOO.

Enable dolby atmos for gaming in sound settings, or from game tools. Otherwise it turns it off open a game and does not turn on back.

Contact support and report the bug, there are also issues WITH DSD and Flac playback and bluetooth codecs defaulting to SBC like when Motorola had bluetooth headsets.

Same here.

Mine used to turn off by itself when I was on android 9 beta. But when I updated to final release of android 9 it now stays on all the time.

Related

Oreo Bluetooth developer options

I have experienced Bluetooth backward compatibility problems with my note 8 on devices having early bluetooth versions. For instance I have a monster rocking roller speaker that worked flawlessly with the s7 and with my N8 I would have audio distortion and crackling.
With the delivery of Oreo there are a bunch of Bluetooth settings to play with in developer options (attached) and I was wondering if anyone has had success tweaking these settings to solve an issue like I have been having.
I never used any of the settings and no BT issues here (Speakers, car audio, smart watches, wireless headphones/earbuts).
Maybe your speaker has a problem...
jwrlaw said:
I have experienced Bluetooth backward compatibility problems with my note 8 on devices having early bluetooth versions. For instance I have a monster rocking roller speaker that worked flawlessly with the s7 and with my N8 I would have audio distortion and crackling.
With the delivery of Oreo there are a bunch of Bluetooth settings to play with in developer options (attached) and I was wondering if anyone has had success tweaking these settings to solve an issue like I have been having.
Click to expand...
Click to collapse
Have you tried messing with the sound-alive settings the phone uses? The drivers it uses suck! Ive noticed in some cars it was the issue, ive moved away from samsung drivers all together and use viper for a solution but being unrooted your stuck with using what you got
Team DevDigitel said:
Have you tried messing with the sound-alive settings the phone uses? The drivers it uses suck! Ive noticed in some cars it was the issue, ive moved away from samsung drivers all together and use viper for a solution but being unrooted your stuck with using what you got
Click to expand...
Click to collapse
I didn't but I changed the codec setting from acc to sbc and messed with the sample rates and I now don't have a worthless $200 speaker. This seemed to solve my previous problems.
I've been having a similar issue my stereo in my truck is supposed to launch my Bluetooth music players and allow me to control the music player from the stereo in the truck but it does not now since the update any idea on what settings I should use for what they were before the update?
I use the aptX codec on my Bluetooth headset. What's up??

Bluetooth dropouts when using stereo speakers

This is a long shot.
I have a pair of Bluetooth 4.1 Minirig speakers that can be set in stereo mode. However when in stereo mode one channel experiences dropouts. Running in mono mode is fine.
The issue is with the Nokia 7+'s Bluetooth transmission as when using other Bluetooth enabled devices to power the speakers the issue does not occur.
Anyone else had this issue when connecting stereo speakers or headphones and know of a solution?
I have checked: System > Developer Options > Bluetooth Audio Codecs and tried changing these setting but the changes did not "stick" and problem remained.
Maybe there is an alternative setting somewhere that can be tweaked.
Thanks in advance.
doowoppa65 said:
I have checked: System > Developer Options > Bluetooth Audio Codecs and tried changing these setting but the changes did not "stick" and problem remained.
.
Click to expand...
Click to collapse
I'm also having this issue: whenever I'm connecting my N7+ onto the car's audio system via Bluetooth I have to change the codecs to the correct one every single time to make it properly work (have sound/audio at all). The settings also don't stick or are not being saved. Also looking for a solution for this, unless an update miraculously fixes it.
Same problem here when connected to my car by bluetooth. Occasionally there is a dropout. This does not happen when my friends connect with their phones (oneplus 5, samsung, allview. or my old lg g4).
Changing the bluetooth audio codecs does not work as it does not remain selected and it switches to default. This, as i understood, happens on android 8 and has been resolved in the Pie beta and should be ok in the final Pie release.
When I raised the issue with the superbly talented nokia tech support they either act surprised as if its an unique issue to you or send you a list of compatible bluetooth protocols. Are we expected to change our cars and speakers to make the phone work?
I had this issue after installing garmin connect. Theres a thread over in the garmin forums (forums.garmin.com/forum/into-sports/garmin-connect-mobile-application/garmin-connect-mobile-android/1375800-audio-streaming-issues) about it. Also on the nokia forums (community.phones.nokia.com/support/discussions/topics/7000022239/). Seems to affect some phones on 8.1
Anyway, I'm on Pie beta now and the problem has gone away.

Audio via Bluetooth stuttering - unusable

Hi all,
The same headphones which used to work perfectly with my Huawei Honor 8 stutter upon Bluetooth music playback to the point of unusuable. It's the kind of stuttering like there's a poor connection/bandwidth issue between the phone and the headphones. It's similar to what happened on my Huawei Honor 8 when I was washing my car and ducked my head under the car
Tried multiple apps:
Google Play Music
Youtube
Youtube Music
Amazon Music
EDIT: ONLY my Philips SHB4405 headphones suffer! Tried different bluetooth devices to eliminate the headphones, same stutter.
Tried setting the special access to the battery use: "Settings", search for "Special access". Select "Ignore battery optimisation". Make sure "All apps" are shown. Select the app you want and set it to "Allow (May drain your battery more quickly)"
Tried setting Battery settings of the app to manage manually then Auto launch, Secondary Launch and Run in background all toggled on.
Any ideas please?
It is likely their hyper-aggressive battery management software, which there seems to be no way to remove.
You may try to go to development mode menu and play around with the BT audio bit rates and codexs. Or, just take it back to the shop and exchange it for a new one.
pablo_max said:
It is likely their hyper-aggressive battery management software, which there seems to be no way to remove.
You may try to go to development mode menu and play around with the BT audio bit rates and codexs. Or, just take it back to the shop and exchange it for a new one.
Click to expand...
Click to collapse
I wish they'd just use STOCK ANDROID. who the hell do they think they are to think they know better than Google about it's own OS!!! very cross
try turn off WiFi ! - > WiFi + Bluetooth = stuttering
pablo_max said:
It is likely their hyper-aggressive battery management software, which there seems to be no way to remove.
You may try to go to development mode menu and play around with the BT audio bit rates and codexs. Or, just take it back to the shop and exchange it for a new one.
Click to expand...
Click to collapse
flowchilla said:
try turn off WiFi ! - > WiFi + Bluetooth = stuttering
Click to expand...
Click to collapse
thanks for the suggestion but turning off WiFi didn't solve my stuttering issue
cable_guy said:
Hi all,
The same headphones which used to work perfectly with my Huawei Honor 8 stutter upon Bluetooth music playback to the point of unusuable. It's the kind of stuttering like there's a poor connection/bandwidth issue between the phone and the headphones. It's similar to what happened on my Huawei Honor 8 when I was washing my car and ducked my head under the car
Tried multiple apps:
Google Play Music
Youtube
Youtube Music
Amazon Music
Tried different bluetooth devices to eliminate the headphones, same stutter.
Tried setting the special access to the battery use: "Settings", search for "Special access". Select "Ignore battery optimisation". Make sure "All apps" are shown. Select the app you want and set it to "Allow (May drain your battery more quickly)"
Tried setting Battery settings of the app to manage manually then Auto launch, Secondary Launch and Run in background all toggled on.
Any ideas please?
Click to expand...
Click to collapse
I'm using my phone with two BT device, one is a Jabra device I have in my car, the other one is the Backbeat fit from Plantronics. Honestly say BT communication works very well. EMUI 8.1.0.161 (C432)
Any update available for download?
virtualmacfrog said:
I'm using my phone with two BT device, one is a Jabra device I have in my car, the other one is the Backbeat fit from Plantronics. Honestly say BT communication works very well. EMUI 8.1.0.161 (C432)
Any update available for download?
Click to expand...
Click to collapse
funnily enough I did have an update apply yesterday but it didn't fix this behaviour. EMUI 8.1.0.159 (C782)
I have an update to my OP though. The bluetooth music streaming actually works perfectly on every bluetooth audio device I have (Radio, AV receiver, 2 x car stereos, bluetooth speaker, another set of bluetooth headphones) so I can only assume that the Huawei P20 Pro is incompatible with the Philips SHB4405 headphones! sounds bizarre to say it but that's my experience!
Bluetooth codec fix
I fixed this on my Honor 8x by changing the bluetooth codec used in the developer settings.
1. Enable developer settings
2. Change the "Bluetooth audio codec" setting value from "aptX" to "SBC"
Hi mate, check the supported codecs on your headsets. Enable developer options in Settings and force SBC codec.
Has the latest 9.0 solved your Bluetooth problem?
I have the same issue with Bose and Jabra headsets... Cheap chinese BT headsets Line taotronic seems to works fine.. I have given up trying to figure out the cause... Thing is I love the p20 Pro but this BT problem is really annoying!
vic256 said:
I have the same issue with Bose and Jabra headsets... Cheap chinese BT headsets Line taotronic seems to works fine.. I have given up trying to figure out the cause... Thing is I love the p20 Pro but this BT problem is really annoying!
Click to expand...
Click to collapse
Hi Guys,
I have a P20 and I love it, but had the BT audio stuttering problem in my car for a while - the radio is fine, my gf's Samsung can stream to it no problem.
9.0 didn't help, the problem persisted until... I changed the display sleep time to 10 minutes and forgot about it.
So after some testing I can 100% confirm that the stuttering happends only when the screen is off.
When I drive with the screen on, the BT music streaming works great. When I turn off the display - within minutes the stuttering starts. Turn on screen again - no stuttering.
Test it.
Happens on my Mate 10 only when screen is off. I already removed PowerGenius and had set battery optimization off to my music app. This is so annoyingly frustrating. Any solution yet?
I think I have the same or a similar issue using Beoplay H9. Changing codec to manual SBC or AAC does not work, but SBC is noticably better.
Closing all open apps or restarting bluetooth often works, but restarting the phone completely alleviates the problem. After an hour or two the problem appears again.
cable_guy said:
Hi all,
The same headphones which used to work perfectly with my Huawei Honor 8 stutter upon Bluetooth music playback to the point of unusuable. It's the kind of stuttering like there's a poor connection/bandwidth issue between the phone and the headphones. It's similar to what happened on my Huawei Honor 8 when I was washing my car and ducked my head under the car
Tried multiple apps:
Google Play Music
Youtube
Youtube Music
Amazon Music
EDIT: ONLY my Philips SHB4405 headphones suffer! Tried different bluetooth devices to eliminate the headphones, same stutter.
Tried setting the special access to the battery use: "Settings", search for "Special access". Select "Ignore battery optimisation". Make sure "All apps" are shown. Select the app you want and set it to "Allow (May drain your battery more quickly)"
Tried setting Battery settings of the app to manage manually then Auto launch, Secondary Launch and Run in background all toggled on.
Any ideas please?
Click to expand...
Click to collapse
Can you check if the headphones are paired to anything else in the vicinity? Like a tablet or other phone? May be the problem..
Also the codecs in use make a difference too, can be altered in Dev options.
I had problems with calls with a very expensive pair of plantronics on my phone, the v6200's £275 when they were released lol.
Base didn't make a difference either Oreo all the way up to 9.1, in fact it was better on Oreo.
Doesn't affect everyone in the same way.
Paired to stuff yes but I can take them out of the question by wandering away from any of the devices for a 1-2 mile walk
Still experiencing this same problem on EMUI 9.1, even after disabling battery optimization in all music apps.
This worked for me - turn off 'Always on Display'
I was getting brief but regular strutters with my bluetooth headphones (Marley Positive Vibrations 2) but only when the p20 pro was put in my jeans pocket, so walking the dog while listening to Spotify was a pretty glitchy affair. At first I assumed being inside the pocket was degrading the bluetooth signal strength but I recently noticed that whenever the phone sensed it was inside my pocket (or in a pitch black room) it was turning off 'Always on Display' to save battery, so wondered if this was affecting the bluetooth audio connection (especially as people already suggested it was related to either display settings or battery saving options).
I disabled 'Always on Display' and this stuttering problem has been completely resolved for me (EMUI 9.1).
@theToots
Where to find the option 'Always on Display'
edit:
Found
I have this same Issue using a P20 Pro and Sennheiser HD 4.50 btnc.
This annoying audio stuttering started happening only after a software update (EMUI 9.1.0.361).
A fix that works for me is to turn my location off.

Bluetooth issues Android Pie CLT-L29

Howdy,
Anyone else experiencing stuttering while streaming audio over Bluetooth?
Started happening after the 9.0.0.168 update.
I'm located in Australia if that makes any difference.
Tried a bunch of different devices using different codecs (aac, SBC, aptx, etc). I've also tried factory resetting, and different streaming apps (Spotify, apple music, tidal, etc).
Literally the only thing that works is reverting back to EMUI 8.1.
Yes! It is annoying!
No clue on how to o fix it yet....
Stevles said:
Howdy,
Anyone else experiencing stuttering while streaming audio over Bluetooth?
Started happening after the 9.0.0.168 update.
I'm located in Australia if that makes any difference.
Tried a bunch of different devices using different codecs (aac, SBC, aptx, etc). I've also tried factory resetting, and different streaming apps (Spotify, apple music, tidal, etc).
Literally the only thing that works is reverting back to EMUI 8.1.
Click to expand...
Click to collapse
What is your car?
This doesn't seem to be limited to the P20 Pro. I can confirm the issue on the Mate 10 Pro after the EMUI9 (European) upgrade. Bluetooth worked flawlessly before, even under heavy load (Google Maps navigation and Torque Pro in split screen mode, Spotify in background) with two bluetooth devices (Torque adapter and JVC car radio) connected.
Since the update I am experiencing intermittent stutter with any bluetooth audio device. As soon as I connect the Torque adapter (bluetooth serial protocol) the stutter on the audio output becomes unbearable. I get about 10 seconds of clear sound, then 5-8 seconds of stutter. Re-pairing didn't help.
hiddenasian said:
This doesn't seem to be limited to the P20 Pro. I can confirm the issue on the Mate 10 Pro after the EMUI9 (European) upgrade. Bluetooth worked flawlessly before, even under heavy load (Google Maps navigation and Torque Pro in split screen mode, Spotify in background) with two bluetooth devices (Torque adapter and JVC car radio) connected.
Since the update I am experiencing intermittent stutter with any bluetooth audio device. As soon as I connect the Torque adapter (bluetooth serial protocol) the stutter on the audio output becomes unbearable. I get about 10 seconds of clear sound, then 5-8 seconds of stutter. Re-pairing didn't help.
Click to expand...
Click to collapse
What's your Bluetooth device?
lxy463187 said:
What's your Bluetooth device?
Click to expand...
Click to collapse
I've tried several Bluetooth devices, ranging far and wide and with a large variety of different codecs being used. Re-pairing doesn't help, factory resetting doesn't help. I suspect it's a driver related issue.
Stevles said:
I've tried several Bluetooth devices, ranging far and wide and with a large variety of different codecs being used. Re-pairing doesn't help, factory resetting doesn't help. I suspect it's a driver related issue.
Click to expand...
Click to collapse
Did you try to turn off wifi?
lxy463187 said:
Did you try to turn off wifi?
Click to expand...
Click to collapse
Yeah, WiFi is never enabled while I'm driving. My dash cam gives off a WiFi connection with no Internet access.
I did read that fixed a similar issue on an other Huawei device, thanks for the tip.
got updated to Pie last night, and I listened to Spotify on my way to work this morning. I noticed the audio is interrupted (for about half a second) two or three times within 45 mins. I thought it is just the Spotify streaming issue. Hmm .. maybe it is this issue.
spiderx_mm said:
got updated to Pie last night, and I listened to Spotify on my way to work this morning. I noticed the audio is interrupted (for about half a second) two or three times within 45 mins. I thought it is just the Spotify streaming issue. Hmm .. maybe it is this issue.
Click to expand...
Click to collapse
You can try other apps。You can see whether it's the problem of Bluetooth headset or the problem of App.
It only appears to be LDAC in my case (when using my Sony WH-1000XM3's). If I drop the codec down, the aborations don't manifest for me. Turning the screen on by way of power button makes the audio cut out for 100ms or less, but seems to indicate it's processor load that's causing it (across any audio app, like Spotify, Tidal, PocketCasts, YouTube).
Using anything lower than LDAC seems to be fine for me though (like when I'm using my Samsung Gear IconX 2018's).
I only updated to EMUI 9 on my P20 Pro yesterday and identified this issue within 5 minutes, so it doesn't bode well for Huawei's testing.
AWretchSavedByGrace said:
It only appears to be LDAC in my case (when using my Sony WH-1000XM3's). If I drop the codec down, the aborations don't manifest for me. Turning the screen on by way of power button makes the audio cut out for 100ms or less, but seems to indicate it's processor load that's causing it (across any audio app, like Spotify, Tidal, PocketCasts, YouTube).
Using anything lower than LDAC seems to be fine for me though (like when I'm using my Samsung Gear IconX 2018's).
I only updated to EMUI 9 on my P20 Pro yesterday and identified this issue within 5 minutes, so it doesn't bode well for Huawei's testing.
Click to expand...
Click to collapse
So, after having contacted Huawei, they initially advised me to wipe the cache partition however this didn't address the issue. They then apologetically recommended a full reset. Having now done this the Bluetooth audio issues I was experiencing appear to have been resolved.
Whether they'll return with use of the phone I have no idea, but LDAC and all other codes are working brilliantly now.
Hope that helps anyone having the same probs.
I have exactly same Issue, doesn't matter aptx ldac SBC, with some devices works fine with others horrible... It's a lot of work to reset to factory settings and reinstall all the apps and settings though
Any one know if there's a fix for this yet?
I've tried wiping the device and still has issues.
I have same issue w p20 pro EMUI 10.0.0.161 CLT-L29 model. Has earlier p20 pro china version L100? And no issues.
I'm using BT Shure SE846 and they are studdering. App notwithstanding. My cheap car BT radio jig works flawlessly. Huawei said I need to change mb. (For $150 since out of warranty)

YouTube stutters while using bluetooth audio

Hi,
I'm currently using my P30 Pro and it seems that there's no way to watch a youtube clip without stuttering. My colleague has got the same problem on his phone.
When using my Bose Soundsport Free , YouTube keeps lagging (only the picture, not the sound). I already tried to reset my phone, delete all data of the app, and changed the codec.
The problem also appears when connecting to my car (youtube stutters). Please note : that was only for testing.
The bose Soundsport free did work without any problems on my Galaxy S9+. I'm also using the newest update.
Does anyone have an idea?
Thanks
Jaak88 said:
Hi,
I'm currently using my P30 Pro and it seems that there's no way to watch a youtube clip without stuttering. My colleague has got the same problem on his phone.
When using my Bose Soundsport Free , YouTube keeps lagging (only the picture, not the sound). I already tried to reset my phone, delete all data of the app, and changed the codec.
The problem also appears when connecting to my car (youtube stutters). Please note : that was only for testing.
The bose Soundsport free did work without any problems on my Galaxy S9+. I'm also using the newest update.
Does anyone have an idea?
Thanks
Click to expand...
Click to collapse
I think there was a similar issue with instagram also on the previous build. Are you sure you are on the latest build ?
I updated a few days after the release of the phone to EMU 9.1.0.124.
My colleague's phone was using the previous one.
I'm having same problem with Bluetooth audio streaming, I'm on latest firmware...
Huawei phones are (in)famous for aggressive battery management.
I had the music stuttering issue with MX Player on P20 Pro & it only went away if I suspended power management for the MX Player app.
I have had issues with Bluetooth stuttering as well, on Samsung, Skullcandy & other noname knockoffs, but only in public transport where tons of other bluetooth devices are live in close vicinity.
However, on he recent software version on the P20 Pro & now the P30 Pro, I'm seeing the stutters less & less.
Not a solution for your issue, just my observations.
YMMV
This is happening on my p20 recently and it's super aggravating. It will work if I shut the screen of but if Im trying to watch a video I'm pretty much SOL
Hi I found the solution! Go in developer settings and change your Bluetooth code from AAC to SBS. AAC seems to be cpu intensive, therefore causes choppy video. Good luck!
For those facing this issue on Android TV youtube app, using bluetooth headsets, go to settings -- Device Preferences -- Sound -- Under Digital Audio Format, select Auto...restart.
This solved my issue

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