It that time again and I thought I'd just check my eligibility status on the website
https://shop.samsung.com/uk/multistore/ukupgradechannel/ukupgradelounge/registration
The thing is that like last year I'm having trouble finding the reference. I know the Close Brothers were taken over by Klarna Bank just before Christmas but their reference dosen't seem to work either.
Any one else having this issue?
Hi
Same issue for me. Hoping they flick a switch or send a new url at 1900....
Cheers
Kevin
I logged on with my loan number but it comes up with page not available
Yep, not just you you'll be happy to hear
Really annoying thing is that I've just bought the 2018 IconX (which are great).
Lee
yeah i've managed to log in with my loan number from last year(close brothers) and allows me to click on upgrade pic but then comes back with page unavalable
On the CNET hands-on review it's says that pre-order is on the 21st. Unsure. I can wait a day
Lembo said:
On the CNET hands-on review it's says that pre-order is on the 21st. Unsure. I can wait a day
Click to expand...
Click to collapse
In their photos its says 20th on the Samsung upgrade site
same here ... page not available after entering my upgrade loan number.
interestingly, you can pre-order and get upto £350 off the price of the s10 + when trading in an s9+, which i suspect is almost the same overall cost as going via the upgrade programme.
i'll check the upgrade page again tomorrow to see if it works, we've got 2 weeks to be eligible for the wireless buds.
in the meantime i've pre-ordered the s10e for my better half and got £200 trade in for her s7 edge
Same issue here. I type in my S9 agreement number, and it takes me through to a link that says Upgrade Here, but then loads 'upgrade lounge' page which comes up with page unavailable. Trying to contact Samsung on phone and live chat to see what's up
I've also messaged them this morning.
See what they say.
On hold for 35 minutes and still waiting... on Live chat, got through to someone who promptly closed chat mid sentence....
---------- Post added at 09:47 AM ---------- Previous post was at 09:45 AM ----------
Ok, according to live chat response -
"Thank you very much for waiting. Upon checking with our Samsung Sales Team, they have advise me that the website in claiming your upgrade device is currently still not available and our respective department are doing there best to make it ready within the day until tomorrow. Don't worry, since you have receive the invitation you would be able to upgrade your mobile phone to the Samsung Galaxy S10."
I haven't actually received an email from them with an invitation in it, so not sure what they referring to. I received an email last week about Samsung Unpacked Event. In it, it said that yesterday I would receive an email with a link to upgrade to S10. I have not yet received that email or link.
Lembo said:
I've also messaged them this morning.
See what they say.
Click to expand...
Click to collapse
I've Tweeted too, lets see what we get back from them.
Latest from the live chat -
"I apologise for the inconvenience. Upon checking within our system the invitation would start to be send after the unpacked event. To be eligible in receiving the invitation for the upgrade you would need to complete the 12 moth payment."
From what I can remember, I have made the deposit, and 11 payments. This means I am only eligible next month after next month's payment ? Guess I won't be getting the pre-order headset.....
same here - spoke to them and said they are having issue with the webpage and the tech team has been notified and is working on fixing it
this is my first year upgrading so not sure if thats normal but why send an email saying go and upgrade when the website is not even working?
not a good start
---------- Post added at 10:02 AM ---------- Previous post was at 10:01 AM ----------
Also - YAY - that time of the year again HAHA
uberNoobZA said:
Latest from the live chat -
"I apologise for the inconvenience. Upon checking within our system the invitation would start to be send after the unpacked event. To be eligible in receiving the invitation for the upgrade you would need to complete the 12 moth payment."
From what I can remember, I have made the deposit, and 11 payments. This means I am only eligible next month after next month's payment ? Guess I won't be getting the pre-order headset.....
Click to expand...
Click to collapse
Doesn't matter I was the same when I was on s8 and upgraded to s9 they allowed it right away didn't have to wait
Babychan said:
Doesn't matter I was the same when I was on s8 and upgraded to s9 they allowed it right away didn't have to wait
Click to expand...
Click to collapse
I'm thinking the same will happen for me when the upgrade program pages are working again. I think I'll be able to upgrade (eligibility checker already says I am), but I won't get an automatic invitation to upgrade till next month
Suspect it's simply a matter of waiting for their system to get sorted.
Interestingly, I looked at purchasing an S10 'new' and there is an option there to use purchase it on 0% finance on Samsung Upgrade Programme, and it says it uses Close Brothers Retail Finance (which has been taken over by someone else). Didn't go through with the purchase, as I'm waiting to see what's going to happen with upgrade programme, but they'd give me £300 for my S9 against purchase of an S10.
uberNoobZA said:
Interestingly, I looked at purchasing an S10 'new' and there is an option there to use purchase it on 0% finance on Samsung Upgrade Programme, and it says it uses Close Brothers Retail Finance (which has been taken over by someone else). Didn't go through with the purchase, as I'm waiting to see what's going to happen with upgrade programme, but they'd give me £300 for my S9 against purchase of an S10.
Click to expand...
Click to collapse
Yes - but if you do that, you still have to pay another year for your S9 - remember you only paid 12 mo of 24mo
so what will happen is you will get 300 off s10, pay 499 but also still need to pay £27/mo for another year - or pay it all in lump sum if you want - believe is £370ish left
According to their live chat they think it should be up and running within 2hrs
I heard that to.
Looks like they're updating the page now. Wish they could start with the link
tim2london said:
Yes - but if you do that, you still have to pay another year for your S9 - remember you only paid 12 mo of 24mo
so what will happen is you will get 300 off s10, pay 499 but also still need to pay £27/mo for another year - or pay it all in lump sum if you want - believe is £370ish left
Click to expand...
Click to collapse
Yeah I realize that. Just said it to highlight that they're still referencing Close Brothers
---------- Post added at 11:06 AM ---------- Previous post was at 10:58 AM ----------
The upgrade lounge page ( https://shop.samsung.com/uk/multistore/ukupgradechannel/ukupgradelounge/ )has now changed, so progress is being made
Related
So, I logged into my account to check on the HD7 pricing and it's there now. It shows 499 with a 50 dollar discount, bringing it to 449. I almost pulled the trigger, but I wanted to call and see if they could do something on the price. So, I did. And apparently, they don't have the listing in their system yet!?? Although, she did say she'd try and help out on reducing the price and would call me on Monday (the release day) to get it sorted out. My concern is on release day, I'm sure it's going to back ordered. Anyone else have any experiences to share?
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
molten83 said:
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
Click to expand...
Click to collapse
Maybe I should've just done it today then. I checked all day yesterday (so I thought) and didn't see it on there until around 0650 cst this morning. Now it's not on the site period. Maybe a few calls like mine and they realized they messed up. But, definitely let us know if they get it to you by the 4th. Or at least if I was you, I would call and complain if it didn't get there, no matter if they made a mistake or not.
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
VizagDude said:
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
Click to expand...
Click to collapse
I came to the same conclusion.. I'd like to pick up the phone at the store.. and play with it a bit.. I'm still torn between this phone and the venue pro..
Yeah, I just logged in again and almost pulled the trigger. But, maybe you guys are right and I should wait until I get a chance to mess with it at the store. I'm pretty sure I'm going to buy it anyways and just keep my HD2 just in case I end up not liking it. Worst case scenario is you buy it, unlock it and sell it overseas for a profit anyways.
everytime i go to upgrade phone page it gives me an error !!
Sorry, please try again later.
Our systems are currently unavailable. We apologize for any inconvenience.
anyone else having this problem?
Nope, it shows just fine. Although, the phone isn't listed now. It did the same thing yesterday. It's there all day and then at night, it's gone. I'm still trying to hold out on just dropping the 450..500 after tax on it and see what Tmobile will try to shave off it for me at launch. But, trust me, I've just about put my card info in twice. And had it showed it be delivered before the 8th, or even on the 8th. I would've probably done it.
So I own my phone, no contract and I use TMO US service. If i go to the web site and sign in it wont let me buy the phone!...I mean how stupid is that..because I dont have a contract and I own my phone?...Every time I try to buy it it say Im not eligible for an upgrade even though Im not asking for an upgrade. Very frustrating, and bad business.
nevermind..
I also have no contract but I don't get that message about not being eligible for an upgrade.. it takes me to a list of devices I can buy..
Oddly enough, now it hasn't been up on the site all day. Here's something else to look for. If you just do a search for "hd 7" on the Tmobile site. The Samsung Galaxy Tab comes up with the HD7. It shows the button for upgrade, but you can't buy either one right now. But, it's an indication of it coming.
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
molten83 said:
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
Click to expand...
Click to collapse
Sounds about like them. And come to see, they make many revealing mistakes. Like now if you search for the HD7 on the Tmobile website. It will pull that and a listing for the Samsung Galaxy Tab (no price though). You can hit upgrade, but unfortunately it won't take you to the order page like the HD7 did. Well, at least you'll actually get it on the 8th instead of it being shipped on the 8th.
harsaphes said:
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
Click to expand...
Click to collapse
Yeah, that is definitely terrible on their part. Who cares if you're on contract or not. It's a NO contract price that you're paying. I would definitely complain when you order it on Monday and at least get them to take off 50 bucks or something for the inconvenience. I mean you do pay for service every month just like everyone else.
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
Blueightytwo said:
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
Click to expand...
Click to collapse
$379? Wow. What did you pay for? Phone is $250 (before $50 rebate).
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
Blueightytwo said:
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
Click to expand...
Click to collapse
Oh you bought full price with installments. That makes more sense now. Haha.
went to go see the status of my order and it now says we are unable to retrieve the status of your order. Hope the phone is still being processed and hope my card is not charged if they removed my order. anyone else have this problem if you ordered it on 11/01?
I'm having the same problem: unable to retrieve status. And I have no tracking info when I try "track by reference" with my cell number on the UPS site.
Updated Dec 6 1:30AM EST
Below is specific only to the orders from the first day the Nexus 4 was live.
Limbo 1 order fulfillment: ~99%
Limbo 2 order fulfillment: ~99%
Limbo 3 order fulfillment: ~91% (the majority of orders fall into this category)
"fulfillment" = shipped
Above is my educated guess on the status of the shipments that have been going out. I'm constantly tracking this and several other sources for continuing information.
Current status of orders and shipments:
Points below are confirmed:
First major batch shipped Nov 19 (upgraded to Next Day Air).
All orders that took place on the 13th that were back-ordered will be upgraded to Next Day Air for free.
Play Store Customer Service do not have any relevant information about your order. Calling them is nothing short of a complete waste of time.
Orders have not been shipped on a first-come first-serve basis. There is no pattern to the shipments, it is seemingly random. We have indisputable evidence of this.
Addendum to above: It is believed that we are finally going in order. Some of the later orders were shipped first due to an incomplete manifest.
Many people have noticed the last updated date on the Play orders page has changed. No one is certain yet what this might mean.
Points below are likely:
Logistics have been outsourced to UPS.
Order mechanics "slid" during the initial rush of the first few minutes of the product going live. This caused several issues (including an incomplete manifest sent to UPS).
Status of your order (limbos):
1) Order placed. No e-mail of any kind (including order confirmation) received.
2) Order placed. Order confirmation received. No other e-mail of any kind received.
3) Order placed. Order confirmation received. Back-order e-mail received.
If you want to see the "levels" post that everyone is talking about, you can find that here:
http://forum.xda-developers.com/showthread.php?p=34283797#post34283797
---------------------Preserved for archival purposes-----------------------------
I made a small G+ post here, in an attempt to get more information:
https://plus.google.com/u/0/114261440449469571809/posts/bwnLP4C4vJA
Please +1 and reshare it if you have a moment.
A petition (over 1000+ signatures at this point in time!)-- if you have a moment, please sign it:
https://www.change.org/petitions/go...onse-on-the-nexus-4-shipping-backorder-fiasco
A letter template drafted up by member thekooliest:
http://forum.xda-developers.com/showthread.php?p=34369253#post34369253
Tentative US order time: 09:00AM PST
Changed "confirmed" to "tentative". 09:00AM PST is most likely, but you should be watching out regardless.
These are some of my favorite threads here! We all heard that the Nexus 4 is now official but I'd wager that a lot of us are waiting for preorders to open up on the Play Store.
Post the usual "I ordered!" "It shipped!" etc. here! I, personally, cannot wait for this guy. Just sold my S3 for it.
I did call Google to ask if they were going to open pre-orders for the device. Doesn't look like it this time around, but I was told that you will be able to purchase on November 13th and that stock would start shipping "either on the 13th or the 17th," whatever that means.
Current information (as of Nov 12):
No one knows what time the purchase will go live.
Best guesses are sometime in the morning of the 13th (office hours), or at 00:00 PST. I'm personally leaning toward the former. (NEW: see below)
There will be no pre-order on the Play Store.
Check here for specific country availability.
Check here for more information on shipping and handling for your country.
A Virtual Credit Card (VCC) cannot be used with your purchase in the device store. Also, at this time, the country of your credit card must match the the country to which you're shipping.
Taxable charges, if any, depend on what state you're ordering from.
We do not know what shipping options will be available. Right now, only 2-day shipping is confirmed. We are hopeful for an overnight option at launch.
News added Nov 10:
Android Police got a little clarification from Google-- the rep said pretty much exactly what we've been assuming for the past couple of weeks. They also agree with me that the button will be more likely to go live in the morning sometime, rather than at midnight. See source here: http://www.androidpolice.com/2012/1...-shipments-start-november-13th-no-pre-orders/
News added Nov 13:
A German Google employee has revealed that the Nexus 4 should be selling at "around breakfast time" in Germany. He also mentioned that would be about 8-9AM. This would lead us to believe that the order form will go live at 0:00PST as originally anticipated. Germany is 9 hours ahead of Pacific Standard Time-- aka, 2AM Central, 3AM EST.[/url]
im guessing on nov 13th but they really didnt say.
From the Play Store:
Coming soon!
Available for purchase on Tuesday, Nov. 13th
Click to expand...
Click to collapse
It seems pretty clear to me.
bozzykid said:
From the Play Store:
It seems pretty clear to me.
Click to expand...
Click to collapse
They've had stuff up for pre-order before announced retail dates for most of the devices so far.
Plexicle said:
They've had stuff up for pre-order before announced retail dates for most of the devices so far.
Click to expand...
Click to collapse
Sure. But the Play Store says you can purchase it on the 13th.
I would imagine that means a direct purchase. It doesnt mention when pre-orders will start. I for one will definitely be pre-ordering (if possible) this phone. Just hope I can get around £160 for my HTC Desire HD with lots of cases and accessories included
hello guys , i am from montenegro.
i am from one of those countries in which Google Store isnt available in yet...
so if you guys can pls help me , i wanted to ask you :
what other options do i have for buying it (besides ebay)
thank you
Will sell my S3 for it
lskeys said:
Will sell my S3 for it
Click to expand...
Click to collapse
Just shipped mine off! I was hoping to be able to mostly cover the N4 with what I got back from it. Turns out that I actually made money in the trade.
Very excited!! :laugh:
I may sell my sgs3 for this. But I want to hold it first, I'm still on the fence.
Plexicle said:
Just shipped mine off! I was hoping to be able to mostly cover the N4 with what I got back from it. Turns out that I actually made money in the trade.
Very excited!! :laugh:
Click to expand...
Click to collapse
What are you using as a replacement phone until the Nexus 4 arrives? All I have available is an old Blackberry..
Tibbz96 said:
What are you using as a replacement phone until the Nexus 4 arrives? All I have available is an old Blackberry..
Click to expand...
Click to collapse
My trusty Atrix 4G.
It served as my go-between phone when I went from Note to S3, too. Got a clean CM10 on it, runs like a charm.
Sorry that you're stuck with a Berry, haha. :angel:
Plexicle said:
My trusty Atrix 4G.
It served as my go-between phone when I went from Note to S3, too. Got a clean CM10 on it, runs like a charm.
Sorry that you're stuck with a Berry, haha. :angel:
Click to expand...
Click to collapse
My Inc S broke a month ago, I have been stuck with a £10 Nokia dumbphone waiting for this phone! It can't come soon enough...
Hoping we can preorder before the 13th
ste1164 said:
Hoping we can preorder before the 13th
Click to expand...
Click to collapse
+1 I want to be first in line
I'll most definitely be getting one of these. The price is good, it looks good, and I really dig the wireless charging. I've many times where I'd just put my phone on my desk, forgot to connect the charger, and fall asleep just to wake up with a (mostly) depleted battery. Finally a worthy replacement for my ageing Nexus one.
Makaijin said:
I'll most definitely be getting one of these. The price is good, it looks good, and I really dig the wireless charging. I've many times where I'd just put my phone on my desk, forgot to connect the charger, and fall asleep just to wake up with a (mostly) depleted battery. Finally a worthy replacement for my ageing Nexus one.
Click to expand...
Click to collapse
I wouldn't be surprised if the wireless dock is not available for quite a while.
Here's to hoping they do same day delivery this time around which may explain no pre order date...
Sent from my MB886 using xda premium
Plexicle said:
Just shipped mine off! I was hoping to be able to mostly cover the N4 with what I got back from it. Turns out that I actually made money in the trade.
Very excited!! :laugh:
Click to expand...
Click to collapse
Yeah! I'm sellin my S2 on craigslist(so many scammers ) Some guy from new york just offered me $280 (I was asking $250)
---------- Post added at 05:43 PM ---------- Previous post was at 05:40 PM ----------
Plexicle said:
My trusty Atrix 4G.
It served as my go-between phone when I went from Note to S3, too. Got a clean CM10 on it, runs like a charm.
Sorry that you're stuck with a Berry, haha. :angel:
Click to expand...
Click to collapse
I might have to go back to my trusty captivate lol
bozzykid said:
I wouldn't be surprised if the wireless dock is not available for quite a while.
Click to expand...
Click to collapse
It's not too big of a concern. The wireless charging is a more of a luxury than anything. The most important thing is the option is available; the aftermarket solutions either adds thickness or look just plain ugly.
Sent from my Nexus 7 using Tapatalk 2
Does it matter where you preorder the HTC one from in order to take advantage of the HTC trade in offer? I ordered from Newegg but want to trade in an old evo 4g.
Sent from my EVO using Tapatalk 2
Nope, you just have to have a valid proof of purchase.
Awesome. Thanks couldn't resist 100 bucks for an original evo.
Sent from my EVO using Tapatalk 2
mustang_52 said:
Awesome. Thanks couldn't resist 100 bucks for an original evo.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I'm sending back my old Samsung moment can't even get rid of that thing for free.
Would they know I haven't even uses that in almost every years? It's on their list of choices.
Sent from my Evo 3D CDMA using xda app-developers app
Ok, I feel like a complete idiot. How exactly do I go about getting the $100 for a trade-in? I have my old EVO 4G that I’d like to send back, but if I go to the following link, it says that I’m only eligible for $16:
http://www.htctradeup.com
I'm guessing that isn't the same as this offer for the One:
http://www.androidpolice.com/2013/0...h-april-26th-following-rumored-launch-delays/
Is the paperwork included with the HTC One and you send in your old phone after you purchase the One, or is there another link to go to in order to find out how to get the rebate? How do we know exactly how much we’ll be getting back from HTC since everything is saying “up to $100”?
As a side question, my brother is thinking about getting this phone and his contract is up for renewal, so can he trade a device in for this rebate as well?
subhumanderelict said:
Ok, I feel like a complete idiot. How exactly do I go about getting the $100 for a trade-in? I have my old EVO 4G that I’d like to send back, but if I go to the following link, it says that I’m only eligible for $16:
http://www.htctradeup.com
I'm guessing that isn't the same as this offer for the One:
http://www.androidpolice.com/2013/0...h-april-26th-following-rumored-launch-delays/
Is the paperwork included with the HTC One and you send in your old phone after you purchase the One, or is there another link to go to in order to find out how to get the rebate? How do we know exactly how much we’ll be getting back from HTC since everything is saying “up to $100”?
As a side question, my brother is thinking about getting this phone and his contract is up for renewal, so can he trade a device in for this rebate as well?
Click to expand...
Click to collapse
No unfortunately I think this was an offer you had to sign up for about a month ago. I signed up very early and I got an email on March 18th titled "Thanks for registering for the new HTC One®" inside it tells you to goto www.htctradeup.com/htcone and use the code included in the email to recieve either the devices value according to their checker or $100 - whichever is greater.
Good luck!
Update - Ya their site says "Pre-register online (must have been completed prior to April 5th)."
So you get at least $100 plus whatever your phones worth right? And yes I preregistered.
Ryno_666 said:
So you get at least $100 plus whatever your phones worth right? And yes I preregistered.
Click to expand...
Click to collapse
Their main site (http://www.htctradeup.com/) will tell you how much your phone is worth if you trade it in. But if you pre-registered and (from what I've heard from others) confirmed the device you will be trading in and save your information within 30 days of pre-registering, then you will get $100 for your trade-in if it's worth less than $100 on their site.
So, for example, if you wanted to trade in a Samsung Galaxy SIII (which only a crazy person would do), you would receive a $150 visa prepaid card. But if you wanted to trade in a Sprint Epic 4G, that phone is only worth $20 on their site, but I would get $100 for it since I pre-registered and filled out/saved the required info.
Has anyone been able to get past the "save for later" button on this? Or are we waiting for the release date for you to begin the next step in the process.
Contacted HTC button won't work until 19th
D3luSi0n4L said:
No unfortunately I think this was an offer you had to sign up for about a month ago. I signed up very early and I got an email on March 18th titled "Thanks for registering for the new HTC One®" inside it tells you to goto www.htctradeup.com/htcone and use the code included in the email to recieve either the devices value according to their checker or $100 - whichever is greater.
Good luck!
Update - Ya their site says "Pre-register online (must have been completed prior to April 5th)."
Click to expand...
Click to collapse
Ahh, thanks for the clarification! I was afraid of something like that. I guess eBay it is...
Sent from my EVO using Tapatalk 2
You guys might read of the terms and conditions just to be aware.
http://www.htctradeup.com/htcone/?q=terms_of_use
and specifically this:
7.2 Program Requirements. In order to participate in the HTC One Upgrade Program you must have an eligible used device as defined by the on-line Tool. You can identify if the used device is eligible by utilizing the drop down menus to pick the make, model, and carrier for the used device. If you cannot find the make or model and believe this is in error, you can contact the program administrator at Clover Wireless. The Program is only valid within the United States. You must be a minimum of 18 years of age to participate. The Program is not valid on stolen property. There is a maximum of one (1) trade-in utilizing HTC One Upgrade promotion per registrant. A valid proof of purchase is a) an original invoice with the IMEI number printed on it or b) a copy of the UPC code with the IMEI code printed on it. A copy of a UPC code is only permitted once as a valid Proof of Purchases. Clover Wireless has the right to reject any trade-ins for promotional trade-in submissions where 1) the used device is submitted by anyone other than the user of the used device and 2) when the used device was not active at the time of the new device purchase and 3) the trade-in voucher was not agreed to by you and 4) there is an invalid proof of purchase or 5) we believe there to be fraudulent intentions. Without a valid Proof of Purchase, you will not be paid the promotional trade-up amount.
Click to expand...
Click to collapse
My touch pro 2 will definitely not be active when I purchase my One tomorrow but I'm going to send it in any way. All it is doing is collecting dust in a drawer.
Same here I'm sending two EVO design's
That were collecting dust.
So I received my email on March 15th, but I haven't registered on the site yet because I thought i needed to wait until I had the One. Am I SOL because it has been more then 30 days?
gripnrip said:
So I received my email on March 15th, but I haven't registered on the site yet because I thought i needed to wait until I had the One. Am I SOL because it has been more then 30 days?
Click to expand...
Click to collapse
Maybe. At first when I went on the site and entered my code from the email they sent me a few days ago it said like $30 or something for my EVO 3D. Now it says $100 when I enter that, but it says click here when you get your ONE and when I do that and reenter the number it says it is invalid.
Did we have to re-register again? Because I did this when they first announced it..
raptoro07 said:
Maybe. At first when I went on the site and entered my code from the email they sent me a few days ago it said like $30 or something for my EVO 3D. Now it says $100 when I enter that, but it says click here when you get your ONE and when I do that and reenter the number it says it is invalid.
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Click to collapse
Its weird, I register for 2 lines back when they started the promotion sign up and I got 2 codes in separate emails. One looks generic code with the number 100 between the letters and the second code has different digits. If I go to the trade page the generic looking code works but it says I have to complete the trade by 3/28/13. The other code comeback as invalid.
I went to the trade in page an put in the informaiton for my evo. I then put in the code in my email and it seemed to work and gave me the "Save for Later" option. I got an email from HTC a short while ago after clicking save for later and putting my email address in. And now it says I have to pre-order and has a pre-order now link at the bottom of the page. I just planned on going into Best Buy tomorrow morning and grabbing one as I got the $50 gift card deal from them back in January. But I want my $100 from HTC.
gripnrip said:
I went to the trade in page an put in the informaiton for my evo. I then put in the code in my email and it seemed to work and gave me the "Save for Later" option. I got an email from HTC a short while ago after clicking save for later and putting my email address in. And now it says I have to pre-order and has a pre-order now link at the bottom of the page. I just planned on going into Best Buy tomorrow morning and grabbing one as I got the $50 gift card deal from them back in January. But I want my $100 from HTC.
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Click to collapse
I guess we will find out tomorrow. I also have the best buy gift card upgrade deal.
---------- Post added at 07:44 PM ---------- Previous post was at 07:12 PM ----------
When you put on your code what complete by date the website gives you?
Just to let everyone interested know. I just received an email for the trade up offer (for those of us that pre-registered) that took me to a page and now it says I get the $100. Just have to claim by April 30 and mail by May 30. It is all good now.
How is everyone doing since the latest and last update?
Have you successfully blocked the update with the Package disabler pro with fix work around?
With me so far doing good. Still on the Green battery version. Still able to charge and fully charging too.
The work around for previous update. Hope this will work for this update too.
http://forum.xda-developers.com/tmob...s-fix-t3495293
Update :
I confirmed by couple of T-Mobile supervisors that the "Note 7 Killer Update" has been released. They also let me know they can tell that I am blocking the update. Which they said that is good that I have the Note 7 while I wait for the Blue S7 Edge to be shipped to me.
So it is confirmed that this does block this "Note 7 Killer Update"!
I'm still good too, though I wonder if the update hasn't been pushed yet. I'm still showing the mini 1 on my setup gear icon. I'm curious if it goes to 2 when my phone does get it.
T-Mobile Note 7 and the NOT CHARGING update...
I am using Note 7 v.2 100% green battery. As of Dec 27, 2016 3:15pm in Miami, Fl my phone is still charging. Idk if it is because the update is blocked or if tmo has not pushed the update out yet. Anyone else with some info????
Here's the best solution for disabling OTA packages:
http://forum.xda-developers.com/android/software/debloater-remove-carrier-bloat-t2998294
Packages to disable:
http://forum.xda-developers.com/verizon-note-7/help/how-to-disable-samsung-ota-t3478488
12:19am here on the West Coast on 12/28 & just charged my phone to 100% no issues, been using package disabler pro since early November ?
Sent from my SM-N930T using Tapatalk
phone still charge at 100%. So far so good, nothing change. Hope it will stay this way.
28th of December here in Miami, Fl. 7am....STILL AT 100%
Package disabler saving my life. 8:02 a.m. New York December 28th, 2016
Bear in mind that the offer to return the phone for a full refund ends on the 15th. If you don't return your phone by then you own it. With rumors of how sweet the 8's are seemingly going to be, regardless of whether my Note is able to block the latest update attempt, I'll be returning mine and use my Axon 7 . Otherwise, I'll have to pay off half of the note before the 8's arrive.
The real question here is, has anyone seen the actual update being pushed out already??? Because I have not gotten not even a text from T-Mobile to advise me of the update. Anyone???
I've been getting once a day warnings, but that's about it.
mistemuse said:
Bear in mind that the offer to return the phone for a full refund ends on the 15th. If you don't return your phone by then you own it. With rumors of how sweet the 8's are seemingly going to be, regardless of whether my Note is able to block the latest update attempt, I'll be returning mine and use my Axon 7 . Otherwise, I'll have to pay off half of the note before the 8's arrive.
Click to expand...
Click to collapse
Sorry but can you point me to the press release for whatever the reason I can't find where there is an end date.. Thx
I had read it online somewhere, so to verify, I went into my T-Mobile account and did an online chat with a rep who confirmed Jan 15th end date for the recall. I wonder if after that date there won't be anymore forced updates as well?
mistemuse said:
I had read it online somewhere, so to verify, I went into my T-Mobile account and did an online chat with a rep who confirmed Jan 15th end date for the recall. I wonder if after that date there won't be anymore forced updates as well?
Click to expand...
Click to collapse
Thats got to be in writing since each rep can tell you something different. Also please quote me if you find an answer so I know to come back here and read... Thx as I am quite curious about it and a random rep is not good enough at this time.
Again if you can find where you read it please forward this info on
No change here still rocking and rolling been using package Disabler pro since early November and still using Samsung Pay couldn't be happier!!!!!!
Sent from my SM-N930T using XDA-Developers mobile app
I'm wondering if they are delaying the push to next week to be inline with the other carriers.
ANYONE????!!!!!
mistemuse said:
I had read it online somewhere, so to verify, I went into my T-Mobile account and did an online chat with a rep who confirmed Jan 15th end date for the recall. I wonder if after that date there won't be anymore forced updates as well?
Click to expand...
Click to collapse
So your saying they are releasing an update that will kill the phone, then not allow us to return it after the 15th? When you hear about a string of T-Mobile stores being torched, you know why.
---------- Post added at 05:21 AM ---------- Previous post was at 05:09 AM ----------
I do intend to return the N7, Im just trying to get as close the the release of the S8+ as possible.
I don't think that's unreasonable. This has been going on for a long time. The recall/refund offer has to have an end date. You have a decision to make, and if your phone is still able to charge after the 15th, then it's probably safe from any further updates and your home free. But if you decide to keep it, after the 15th, then the auto refund deal is off, or so I'm told. So choose wisely.
In the US the consumer protection laws do not allow a end date to recalls. They have to take back/fix any recalled item for the flaw the recall covers.
You also aren't allowed to sell or purchase a recalled item once the recall is issued. This keeps people from buying broken recalled items and cashing in. Typically though most companies do not exercise that provision.
I just pre-ordered my Sprint Note 8 online at bestbuy.com a couple days ago. Says I will receive it by the 15th. Has anyone received theirs yet? I got the email confirmation of my order but when I login my account on best buy to check order status, I get this error message. The money has already been deducted out of my bank account. Anyone else experiencing this? Just want to make sure my order went through.
I just checked. Mine (VZW) are still sitting in preordered status. I wonder if I'll see them on the 15th, or after. My experience with BB orders is that they rarely come when the order page says that they will.
My credit card has not been charged yet.
usmaak said:
I just checked. Mine (VZW) are still sitting in preordered status. I wonder if I'll see them on the 15th, or after. My experience with BB orders is that they rarely come when the order page says that they will.
My credit card has not been charged yet.
Click to expand...
Click to collapse
Yeah not sure. Last time I pre-ordered was my s8 plus thru sprint best buy but it was for store pickup, not actual shipping and it was ready for pickup on the release date, not any sooner.
I wonder why VZW was allowed to ship over 2 weeks early. I cancelled my BB order because VZW told me I would not get the 480 for my S7 Edge if I bought from Best Buy. Best buy said I would but once a VZW order was received I pre ordered from VZW last Tuesday and I had the phone on Weds. It sucked that I missed out on the 150 off but I'd be flaming mad if I could not get my 480 bill credit. My bet is anyone who ordered from Best Buy will get their trade in as t says it right on the BB page. Make sure you take screen shots in case you have an issue later.
powerstroke said:
Yeah not sure. Last time I pre-ordered was my s8 plus thru sprint best buy but it was for store pickup, not actual shipping and it was ready for pickup on the release date, not any sooner.
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Yea. I have no idea why in-store pickup wasn't a choice this time around.
I received mine last Thursday or Friday, a week ahead of the official Sept. 15th launch. I purchased the unlocked version.
I pre-ordered mine on Saturday online from bb and was having second thoughts because Verizon had told me I was not going to get the 480 if I did my deal with bb. So I ordered it anyways and logged on to my Verizon the note 8 was on my account already and was able to do the promo with the trade in. 12.75 a month for a note 8 is one hell of a deal. And I got me email saying I'll get it on the 15. Hope sooner
I actually just got a email that mine has shipped. Got tracking info for UPS. Should be here in the next couple days. Excited!!!!
usmaak said:
I just checked. Mine (VZW) are still sitting in preordered status. I wonder if I'll see them on the 15th, or after. My experience with BB orders is that they rarely come when the order page says that they will.
My credit card has not been charged yet.
Click to expand...
Click to collapse
Same here on all counts.
Mike02z said:
I wonder why VZW was allowed to ship over 2 weeks early. I cancelled my BB order because VZW told me I would not get the 480 for my S7 Edge if I bought from Best Buy. Best buy said I would but once a VZW order was received I pre ordered from VZW last Tuesday and I had the phone on Weds. It sucked that I missed out on the 150 off but I'd be flaming mad if I could not get my 480 bill credit. My bet is anyone who ordered from Best Buy will get their trade in as t says it right on the BB page. Make sure you take screen shots in case you have an issue later.
Click to expand...
Click to collapse
I ordered from BB. Received it on the 6th. I tried to trade in my s7 edge online, but the page was experiencing problems. I chatted online and they said I could go in store. So today, that's what I did. The rep said they couldn't give me the promotional price, that I would have to go to best buy, I asked him to ask a manager. Same thing. So, At BB, they tried logging in on the same page I did, same problem. The BB manager called the district manager for Verizon (their buddies) and she said, I Will receive the promotional trade in. She said they should've done it at the corporate store. I told her what they had told me, and she told me she would be there at that store at 630 tonight, and for me to come in and she will personally take care of it! She said we have 14 days from the purchase date to decide if we want to trade in. I will be going there in like 30 minutes. So, I will report back with my findings! Until then...
HeRe4oNeReAsoN said:
I ordered from BB. Received it on the 6th. I tried to trade in my s7 edge online, but the page was experiencing problems. I chatted online and they said I could go in store. So today, that's what I did. The rep said they couldn't give me the promotional price, that I would have to go to best buy, I asked him to ask a manager. Same thing. So, At BB, they tried logging in on the same page I did, same problem. The BB manager called the district manager for Verizon (their buddies) and she said, I Will receive the promotional trade in. She said they should've done it at the corporate store. I told her what they had told me, and she told me she would be there at that store at 630 tonight, and for me to come in and she will personally take care of it! She said we have 14 days from the purchase date to decide if we want to trade in. I will be going there in like 30 minutes. So, I will report back with my findings! Until then...
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Unreal. They need to have a quick online "class" for all corporate Verizon employees so they know the deal. It's a deal struck between best buy and Verizon - this shouldn't be such a hassle for customers. Luckily, the dude at my corporate store already told me I could walk in and give it to them and they'd apply the discount.
All you should need to do is activate it then log into your carrier site. Once the system sees you have a Note 8, the discount should show when you go to the trade in section. At least that is how it worked on Verizon site. Before I activated my Note 8 it said my S7 Edge was worth 175. Once I activated the Note 8 and did their trade in it showed the 480 bill credit option. Just make sure you don't click you want cash. You'll only get the crappy value.
Got mine
I ordered online on the 9/6. I got it on 9/8. The only problem I had was I couldn't activate it because the SIM card number printed on the box was different than the one in the Note 8. After 2 calls to Verizon and 1 call to BB, I was finally able to activate after giving Verizon the correct SIM number. BB screwed up causing me to spend over an hour activating the Note 8. My advice is to check the SIM card in the Note 8 with what is printed on the box if you have problems activating. Otherwise, I'm enjoying the Note 8. But, I'll probably not uss BB again to buy a phone.
Ordered on 24th and received my unlocked Note 8 today.
Ok, Here's my report: The lady I was supposed to be meeting, had an emergency and couldn't show up. She called the store manager and told him what to do. Basically, all they have to do is go into your account and TRY! If the device was on your account, on the line that your note 8 is now on, it will work! If they say it won't, ask them to try anyways and see the trade in value. It will show the "normal" trade in value and underneath is a checkbox labeled - Promotion. Click and then they inspect the phone, blah, blah, blah. $306 for a note 8, 12.75 a month for 24 months.
A side note, the credit is actually $20 off a month for 24 months. I asked about paying off the balance for a future upgrade, he said he wasn't sure how that would work, but thinks you would have to pay the actual current balance and the $20 off a month would roll over to the next phone. However, he was unsure so take that with a grain of salt.
VZW N8 through BB
powerstroke said:
I just pre-ordered my Sprint Note 8 online at bestbuy.com a couple days ago. Says I will receive it by the 15th. Has anyone received theirs yet? I got the email confirmation of my order but when I login my account on best buy to check order status, I get this error message. The money has already been deducted out of my bank account. Anyone else experiencing this? Just want to make sure my order went through.
Click to expand...
Click to collapse
I ordered the N8 through BB and here is how it went:
9/5 - received text that my order has shipped
9/6 - received phone and text from VZW that my port was complete, called and tried to get phone activated but no go
9/7 - called to tried to get it activated again, got hung up on several times, they told me it wouldn't work until the 8th at noon
9/8 - noon came at went and no-go, called VZW, BB, Straight Talk and was told that it wasn't going to be live until 9/10, went to BB and VZW store and same thing except BB was very rude and unhelpful. Took to twitter @VZWSupport and @bestbuySupport and within 15 minutes my phone was working. Coincidence?
I love the phone. I installed Bk Disabler and removed the bloat. Tether is now working. I'm hoping someone has a way to disable knox and OTA.
Edit FOUND how to disable OTA in developer options.
Thanks.
Looks like my phone got delivered today. Can't wait to get home to check it out and get it activated. Will it come with a new SIM card or can I use the one from my s8+?
powerstroke said:
Looks like my phone got delivered today. Can't wait to get home to check it out and get it activated. Will it come with a new SIM card or can I use the one from my s8+?
Click to expand...
Click to collapse
Unlocked has no sim card. Carrier supplied ones typically do.
Just take the SIM from your s8+ and toss it in the Note8. That's what I did.
Mine is unlocked and I'm on Verizon so after putting in the SIM the phone had to be rebooted and it sat at a funny looking "configuring" screen for about two minutes, then rebooted and it was ready for service immediately. There's no wifi calling option on unlocked but I'm not in a hurry to get it anyways. Not having all that Verizon crap is worth losing ho-hum features IMHO.
ofd now if ups would just get here. like watching grass grow...
Sprint
---------- Post added at 03:39 PM ---------- Previous post was at 03:37 PM ----------
sixtythreechevy said:
Edit FOUND how to disable OTA in developer options.
Thanks.
Click to expand...
Click to collapse
thank you!
And it's here!!! Ready to get it up and running