Hi everyone.
I am new to this forum but have owned several HTC phones in the past and have always been happy with them until now!
After reading through this forum for many hours and signing the tytn II petition I decided to phone HTC UK direct and speak with their customer services department regarding the issues with the camera/Video drivers.
I spoke to a nice chap who told me that they are aware of the issue and need more people to actually phone in and tell them directly about the problem as they do not monitor the forums themselves. He also said that they will be working on a fix but need more proof as they could not replicate the problem with their own tytn II. (So,how can they be aware but not be able to replicate the problem we are all having??)
He also told me that if I where to put video footage of the problem on youtube and phone him back with the link he could forward this as proof to the relevant people............Seems a bit strange, but thats what he told me to do.
The problem is I do not posess a seperate video camera to actually video the tytn II playing video (if that makes any sense). So,if any of you lads or lasses can take some video footage of the problems and let me have the link,I will phone HTC again and get it sorted.
Do you think I was being fobbed off,and does anyone here think that the youtube video would actually be taken seriously by HTC?
Take care all..........Richard
This basically confirms what they told me and some other chaps as well:
1. They need more people calling in. Just signing the petition and discussing the matter on this forum doesn't really bring us any closer
2. They are somewhat aware of the issue but since too few people who buy this primarilly business oriented product do demending video stuff (like emulation, full res video, touch screen gaming, 3d gaming etc) they can't really see the issue on a broad scale. (Which brings us back to 1: they need more people calling support about this).
If someone has the ability to capture a video of playing a 640x480 XviD, playing a touchscreen 2D-game, trying to launch a GL ES game and trying say a demanding emulator and then uploading it to youtube then we could send the link to HTC for "proof".
I could try to capture it using mymobiler but I don't have the appropriate application for vista to do it and I don't have a video camera.
The number I phoned was a standard 0845 number so the cost of the phone call was standard rate,no expensive tech support lines which is good.
Everyone phone their local tech support lines and maybe they will finally get something done.
m4dc4tuk said:
Do you think I was being fobbed off,and does anyone here think that the youtube video would actually be taken seriously by HTC?
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Click to collapse
Yeah, right. YouTube on my Kaiser... What else, huh? Maybe free porn for everyone too? And how about PROPER BLUETOOTH HEADSET & VOICE DIALLING SUPPORT?!?!
Sorry about that, but I just can't stand all that moaning about video drivers/issues/whatever in business-oriented phone, which was definitely NOT designed to be all-you-can-eat-multimedia-monster. Of course, it would be nice to watch full-quality movies, but what I'd really, I mean *really*, like to have is properly working voice over Bluetooth headset, just like it used to work in Wizard and Hermes, just like it SHOULD work on phones such as Kaiser... This is quite serious bugger, for some even disqualifying Kaiser as a primary phone, but apparently not that many people seem to care about it, anyway.
And please, do not respond to this post - I am not going to subscribe it, so no replies will come into my mailbox. Thanks.
Hey mate.
I am replying anyway
I think you got the wrong end of the stick,not youtube videos on the kaiser,just a video posted on youtube showing the Kaiser faults so they can see for themselves the issues we are having.
I also agree with you on the bluetooth issue but for me the video is more important as I use the phone as a general entertainment device whilst travelling.
Cheers.......Richard
I've started this by doing a video of the extremely reduced performance when using the stylus.
I'll follow it up soon enough with videos of the absent GLES, and generally poor video performance. Please feel free to spread and link this as much as you want. If you want the original .avi-files let me know and I'll send them to you.
http://www.youtube.com/watch?v=WhHG377wkQU
For those of you who want to capture your own videos I recommend these applications:
http://www.mymobiler.com/ (For getting the video output of your phone on your computer screen)
http://www.etrusoft.com/screen-recorder/ (For capturing only the active video area of your phone through mymobiler)
Just capture using the default settings and then upload to youtube and presto.
It will even be a lot easier on the eye than a videocam capture.
Youtube is on the Kaiser, pr0n is free to anyone anyways
i couldnt find the number, do you mind posting the whole number so i can call them?
will also make a video tomorrow, i have Call Of Duty, and its appauling the software rendering .. because it has no hardware drivers whatsoever, only cpu =/
also eva_d, if you bought a pc with an 8800GTX, and it couldnt play an old game or even run an emulator that your 5 year old laptop could play, wouldnt you just be asking yourself: "whats the point in paying so much for it?"
Anyone have a USA Number?
Here's another one (extreme case) that shows of the lousy video performance when using directdraw:
http://www.youtube.com/watch?v=Xeb8-m5opDA
Since I already have this set up feel free to send me/link/tip about apps that I can capture videos of to show HTC. (For an example, I don't have any GL ES game at the moment)
Also make sure you rate the videos high and comment them etc.
Also if someone can capture a video of the extremely slow camera that would be nice as well.
For some reason it's not possible to capture that image using mymobiler (probably bypassing the normal interfaces for increased performance which makes it even sillier since it's so slow )
redsrule2500 said:
Anyone have a USA Number?
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Click to collapse
Check my signature. (Or just htc.com )
That is great, I will contact HTC UK again tomorrow morning and give them the link to the youtube video.
Post up the Uk tel number
i am still shocked that HTC could not have sorted the camera out . its like having a Aston Martin and a 8 track player to listen to music with.
huh... i will make a comparisson with my wizard xD... its really stupid that the wizard supports a simple game as Pocket breakout and the kaiser just sucks in it =/...
[[ makin video x)]]
London luke said:
Post up the Uk tel number
i am still shocked that HTC could not have sorted the camera out . its like having a Aston Martin and a 8 track player to listen to music with.
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Click to collapse
Check my sig, or just to to www.htc.com and click support.
HTC UK technical support number http://www.europe.htc.com/en/support/csbyphone.html
I did not give them my serial number as my TyTN is a Tmobile branded MDa vario III
Since we've already have to people requesting the info:
Here are all HTC telephone numbers:
http://www.htc.com/support/care_hotline.htm
call everyone!! Call!!!
I just called HTC. The lady said she just got off the phone with someone else complaing about the exact same thing... she said it is just a falut of the Tilt. She said HTC will release a ROM update in a month or so but may or may not address the video drivers; she didn't know. She said email support and see if they know.
grizzley said:
I just called HTC. The lady said she just got off the phone with someone else complaing about the exact same thing... she said it is just a falut of the Tilt. She said HTC will release a ROM update in a month or so but may or may not address the video drivers; she didn't know. She said email support and see if they know.
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Click to collapse
HTC never replies to e-mails anyway so that won't help, call again and keep pestering them 'til they go get their supervisor or call their second tier support.
I did that twice, fortunately the HTC support doesn't need much pestering to break (my ISP and cellphone operator needs constant bombardment for 10 minutes straight before they connect me to a supervisor or really go away and try to find anything out with their colleagues)
htcwiki.com
I just got off the phone with US Tech Support. No help at all. All he said was to go to http://www.htcwiki.com/ and state the issue there.
I'm just playing about with VS2005 having never done any mobile development before but a fair bit of web development. Having not long bough a Kaiser I thought id start playing with mobile development, but would like some advice on getting started with the Kaiser. I've created one or two generic noddy applications which work well, but how do you perform device specific functions, such as enabling/disabling the WIFI etc.? I understand this is device specific, but where is there details on this kind of API?
If anyone has some good starter links for Kaiser development then it'll be greatly appreciated.
Thanks
I've "inherited" this thing when my parents emigrated to another continent lol, thought what a hell see if I could get it running. Been searching for a solution for a good 5+ hours, no luck so far.
it gives me "Cannot find 'Update' (or one of its components)" error on startup and does not proceed further
It has no branding and nothing to identify it by even the box offers no clues I can't post any images but it's basically a 7 inch touchscreen portable gps
lol background has earth in the background and satellite in the foreground if it helps
The only clues I've got is it's running win ce (no idea which version),it's a gps device lol and it's suppost to be running iGo software (found it on micro sd)
It would be great if someone could give me a lead on what to do since I've got no idea what to do
So Since I really had no idea what gps it was I've cracked it open...
Turns out it's running on MT3351CNA, as far as I could find out it's arm11 running at 500Mhz
Found another number printed on the board "YG-918C V1.1"
hmmmmm
DrOhReally said:
So Since I really had no idea what gps it was I've cracked it open...
Turns out it's running on MT3351CNA, as far as I could find out it's arm11 running at 500Mhz
Found another number printed on the board "YG-918C V1.1"
hmmmmm
Click to expand...
Click to collapse
using that info I eventually came across a russian tutorial on how to restore one of these, fortunatelly for me I could skip half the steps to get it working.
Hello,
I am having the same problem as yourself, with the same GPS model as yourself!
I think I even found the russian forum where you found your solution, however the links now require a paid membership to view, so I was hoping you could help me. Did you find the correct firmware version, and how did you go about the actual flashing?
Thanks
Hello
My name is Tiffany Plumber and I am from England,UK.I have newly get a printer and It was running healthy ,But surprisingly it stops functioning and showing some text fault message in the screen , I do not know how to repair it, even i do not know where is the difficulty. Software or in hardware.I need some software to fix it.
I need your suggestions.
Any advice would be greatly appreciated.
I have visited on below site, just have a look and let me know if I will get some useful information from here.
wasteinkpads.com
Thanks
Tiffany Plumber
Hi, I am a complete luddite concerning cars, computers and electronics so please bare with me.
I just bought a second hand Mercedes with a Hizpo head unit installed. How do I determine what model Hizpo I have and how do I get the factory code.
Any help would be appreciated.
I'd attach some photos but I can't figure out how to do that, this site isn't the easiest place to understand. I tried clicking the little photo icon but all I get is some nonsense about http address.......
36 hours later.
I found the code myself, it's 1137.
Unfortunately it doesn't allow me to change the radio area frequency, I think mine is set for china, I'm in Europe!
Help