Samsung $50 accessories...where they at? - Samsung Galaxy S10 Questions & Answers

So I reserved and then I purchased the S10 plus via the email Samsung provided to get the free $50 on accessories. My question is has anyone else gotten the $50? I can't find them on my account.

You blew it.... Like me [emoji24] No seriously, it was there when you checked out. That popup accessories screen during checkout? There was fine print at the top that said $50 would be deducted in your cart once you add an acc over $50. I totally missed it, and in order to claim the credit, you have to cancel and start over, most likely extending out your ship date.
Sent from my SM-N950U using Tapatalk

Well I blew it also then, i even added the black leather case (49.99) and it did not deduct anything. I figured it would be a promo code we could use once the order got approved. I'm sure tons of people missed out on this deal.

LgG2-Ttrain said:
Well I blew it also then, i even added the black leather case (49.99) and it did not deduct anything. I figured it would be a promo code we could use once the order got approved. I'm sure tons of people missed out on this deal.
Click to expand...
Click to collapse
Try giving Samsung a call. Worst thing that could happen, they can't change anything for you.

when i preordered, i tried to add the 10+ LCD backcover but i CANT place the order, it shows one of the item is out of stock (lcd back cover).
so i preorder with a ebates cashback website, get back 3%. 455$ at 3%, get back 13.65$. better than nothing.

Also, blew right by it! Not a great opportunity! ??

Lol you can call and they will escalate this issue. I just did a moment ago.

If you did the reservation before the launch event you should be getting an email saying pre-order now, using that link from the email if you order and add an accessory (with the order) you will get a full $50 coupon code applied to your order.
Which means if you add a wireless charger for $13, you will get that charger for free as you will be getting a full $50 discount on the whole order.
You will need that email that came after the reservation to get the $50 coupon.
When I ordered mine I did not add any accessories, then I learned about it, and canceled my order and re-ordered it again.
If u wanna re-order, make sure that your link is still working before canceling your order. Mine now says this offer has already been redeemed. But it worked perfectly when I re-ordered the second time.

$50. i use ebates cashback website, get back 3% on 455$ = 13.65$
50-13.65 = 36.35$
now when you preorder, it shows ship by March 15. my original order ship by March 8.
i'm not sure if worth it to wait 1 week to save 36.35$. my impatient is worth more than that. haha

thunderroid said:
If you did the reservation before the launch event you should be getting an email saying pre-order now, using that link from the email if you order and add an accessory (with the order) you will get a full $50 coupon code applied to your order.
Which means if you add a wireless charger for $13, you will get that charger for free as you will be getting a full $50 discount on the whole order.
You will need that email that came after the reservation to get the $50 coupon.
When I ordered mine I did not add any accessories, then I learned about it, and canceled my order and re-ordered it again.
If u wanna re-order, make sure that your link is still working before canceling your order. Mine now says this offer has already been redeemed. But it worked perfectly when I re-ordered the second time.
Click to expand...
Click to collapse
I had the same thing and you are correct. I too first didn't pick accessories as I thought Samsung would somehow send me a separate $50 code or apply it to my account. I canceled my first order, then again went though email link and this time picked a leather case as well. The problem is that the first day preorder started, I could only pick 1 color option for my leather case which was black and I went with it. The next day Samsung probably updated their website with color option button
I think that email link might be valid for 72 hours

I cancelled and reorded. This time was able to get the $50 in accessories along with the Bud's! ??

I would have gladly taken $50 off an accessory instead of the free buds.

boynamedstacy said:
You blew it.... Like me [emoji24] No seriously, it was there when you checked out. That popup accessories screen during checkout? There was fine print at the top that said $50 would be deducted in your cart once you add an acc over $50. I totally missed it, and in order to claim the credit, you have to cancel and start over, most likely extending out your ship date.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Nahhhhhh that sucks :'( I canceled once because I didn't use the email so I purchased again because I thought I was going to get the $50 later but I guess not... I still have the email and it is still valid for me, but everything got pushed really late. Do you think if I give Sammy a call they can push everything to how I had it before?

I blew that as well was it on the screen where you pick the ear buds ? you could do either the earbuds or the accessory
Sent from my [device_name] using XDA-Developers Legacy app

smooth703 said:
I blew that as well was it on the screen where you pick the earbuds? you could do either the earbuds or the accessory
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
If you reserved and then clicked on the email that Samsung sent, you will get both items.
It should look like this: https://imgur.com/dYvV2Uw

Canceled my previous order and redid it now I wont get the phone till March 15 and the earbuds mid April [emoji35]
Sent from my [device_name] using XDA-Developers Legacy app

This is what it should look like....
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thunderroid said:
This is what it should look like....
Click to expand...
Click to collapse
Just curious, how is it that your S10+ is only $599 instead of the $699 it's supposed to be with your $300 credit?? I'm guessing I don't get $50 in accessories since I didn't get an email?

oakleyguy89 said:
Just curious, how is it that your S10+ is only $599 instead of the $699 it's supposed to be with your $300 credit?? I'm guessing I don't get $50 in accessories since I didn't get an email?
Click to expand...
Click to collapse
I got that $50 discount, and also student discount. Yes u need that email for the $50 coupon.

thunderroid said:
I got that $50 discount, and also student discount. Yes u need that email for the $50 coupon.
Click to expand...
Click to collapse
There was a student discount? I got the accessories, but I didnt know anything about a student discount

Related

Genuine Battery Cover + Battery from Bestbuy Black Tie

For anyone who added the black tie protection/insurance plan when they bought their nexus s from US, you can call and request a replacement battery. Also you can say that your battery cover's cracked/missing and they will send you another battery cover as well. all they did was confirm my shipping address and shipped it off the next day.
I just received both of them today in the mail (took 4 days).
Just thought id let any of you black tie members know before yall spend 30 bucks on the battery cover at http://www.globaldirectparts.com/Googel-Nexus-S-Battery-Door-p/smsng6098530.htm (note the minimum order of 2 but i guess you could always end up selling one)
Im not sure if you can get on the black tie protection if you havent already when you purchased the phone. its $10 a month but i might end up cancelling since I already received the replacements and i hear a lot of horror stories about the repair process when you have to send in the phone for repair.
You can cancel the Black Tie Protection? Normally I'd expect a pre-termination fee to be paid should you elect to cancel before the end of the program.
mrroey said:
For anyone who added the black tie protection/insurance plan when they bought their nexus s from US, you can call and request a replacement battery. Also you can say that your battery cover's cracked/missing and they will send you another battery cover as well. all they did was confirm my shipping address and shipped it off the next day.
I just received both of them today in the mail (took 4 days).
Just thought id let any of you black tie members know before yall spend 30 bucks on the battery cover at http://www.globaldirectparts.com/Googel-Nexus-S-Battery-Door-p/smsng6098530.htm (note the minimum order of 2 but i guess you could always end up selling one)
Im not sure if you can get on the black tie protection if you havent already when you purchased the phone. its $10 a month but i might end up cancelling since I already received the replacements and i hear a lot of horror stories about the repair process when you have to send in the phone for repair.
Click to expand...
Click to collapse
Did you get the battery? I was considering doing this as well, I just hate calling this stuff in. Is there an online form or anything like that?
I've got the Black tie, I had to have this phone insured somehow.
Do they make you send the old ones in? I'd do it just for an extra battery.
Nope they don't make you send it in. Yes I got it already. Took about four days to process and ship. Just tell them you broke your back cover because you dropped it and they'll send it to you. That's the great thing aabout accidental damage warranty.
Does the replacement back have the NFC chip?
Zardos66 said:
Does the replacement back have the NFC chip?
Click to expand...
Click to collapse
yes it does. exactly the same as the normal battery cover.
My back cover got all f'ed up from trying to plasti dip my battery cover... so this is great news for sure!
Is there a certain number you call to get this done? Thanks!
Call the geek squad number you can find it online. Whoever you call they'll probably just end up transferring you to the right number
I figure the BB insurance it worth it. The phone is still quite pricey if you were to damage yours in the next few months.
Mine slid out of my pocket when I was driving an it knicked the corner of the phone.
Thanx for the info OP, i'll be calling this in tomorrow for sure!
terra_droid said:
You can cancel the Black Tie Protection? Normally I'd expect a pre-termination fee to be paid should you elect to cancel before the end of the program.
Click to expand...
Click to collapse
You can cancel anytime. There is no "contract" when you sign up for the protection thus you can terminate your monthly charges whenever you want.
if someone have one extra battery cover and wants to sell it, please just PM me.
d000h its out of stock from Global direct parts, does anyone have a spare I can buy from ? Please PM me. Thanks.
Just confirming black tie can be cancelled at any time with no charges for doing so. Surfing the Nexus S forums as I am hoping to get one soon.
sent by an Epic4g through the cosmos
raiderep said:
Just confirming black tie can be cancelled at any time with no charges for doing so. Surfing the Nexus S forums as I am hoping to get one soon.
sent by an Epic4g through the cosmos
Click to expand...
Click to collapse
It can definitely be cancelled for free at anytime. And I hope you get one Raiderep, missed your intelligence over here
kenvan19 said:
It can definitely be cancelled for free at anytime. And I hope you get one Raiderep, missed your intelligence over here
Click to expand...
Click to collapse
Well thanks man, but honestly the intelligence is finally arriving as I have decided to get one of these devices ;-)
sent by an Epic4g through the cosmos
mrroey said:
Nope they don't make you send it in. Yes I got it already. Took about four days to process and ship. Just tell them you broke your back cover because you dropped it and they'll send it to you. That's the great thing aabout accidental damage warranty.
Click to expand...
Click to collapse
is the battery and cover OEM?
Sent from my Nexus S using XDA App
Since I have legitimate problems with both my battery and back cover, I gave the Geek Squad 800 number a call. The first representative I spoke with sounded like he knew what he was doing. Unfortunately I needed the part number from my battery and was talking on my Nexus S. When I called back I spoke with another representative who seemed a bit incompetent. He said he placed the order for both parts but I would have to call them back in 7-10 days. I asked why I had to call back since the order was already placed. He was unable to give me a clear answer and mumbled something about having a bunch of orders and someone had to review the case. I nicely told him the case was very straightforward...my parts are bad, I'm entitled to new ones. He still gave me the runaround. Oh well. I'm sure I'll get my parts eventually...hopefully sooner rather than later.
Do you know if this can be on sell ?
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HTC One Pre-order newegg

so for those who have bad experience with wirefly and are looking for a cheap alternative for pre-ordering the HTC One newegg is doing a pretty decent pre-order for new/upgrades in both black and silver variants.
http://wireless.newegg.com/ecommerce/phones/?filterbybrand=208&referringdomain=newegg
in retrospect its a slight price difference being 129.99(newegg) vs 119.99(wirefly)
with their TEP versions being similar pricing
newegg -
$69.99 - Gold Device Protection - billed annually View Details
$7.49 - Platinum Device and Data PLUS Protection - billed monthly View Details
wirefly-
$6.99 - Gold Device Protection - billed monthly View Details
$69.99 - Gold Device Protection - billed annually View Details
additionally newegg does include free next day shipping vs wirefly's free standard
I for one will likely to go with the newegg route pending they are still offering it this friday. as i've had some issues in the past with wirefly.
Already wrote this in another thread, but I just wanted to throw this out there. Newegg Wireless and Wirefly are both run by Simplicity LLC, so you will be dealing directly with Simplicity by pre-ordering through either site. Newegg doesn't actually run through own "wireless" site. Simplicity technically "owns" the site, uses their name, and probably gives them x percentage for using their name and advertising. You can find more information on both websites.
mang0 said:
Already wrote this in another thread, but I just wanted to throw this out there. Newegg Wireless and Wirefly are both run by Simplicity LLC, so you will be dealing directly with Simplicity by pre-ordering through either site. Newegg doesn't actually run through own "wireless" site. Simplicity technically "owns" the site, uses their name, and probably gives them x percentage for using their name and advertising. You can find more information on both websites.
Click to expand...
Click to collapse
damn thanks for that bit of information, it seemed weird the pre-order looked almost exactly like each other but that makes far more sense
Pre-ordered from newegg earlier today (don't know if im going to keep it over my note 2).. and now my order status says awaiting inventory... don't know if thats normal or they're low on stock.. guess I'll wait and see if it updates as it gets closer to release
So these are supposed to ship on the 19'th, correct? If that's the case, the 'next day' delivery service isn't going to mean much, as the 19'th is a Friday and the next business day is the 22'nd.
aliveon2legs said:
So these are supposed to ship on the 19'th, correct? If that's the case, the 'next day' delivery service isn't going to mean much, as the 19'th is a Friday and the next business day is the 22'nd.
Click to expand...
Click to collapse
They have actually since changed their policy to read "ships when available" instead.
If they do ship on 4/19 though, next day service means you would receive your phone on Monday, while their standard 2-3 (business) day shipping would mean you could receive your phone as late as Wednesday. So it's still technically an improvement!
I ordered the 32GB black and it's since changed from "Ships When Available" to "When Pigs Fly". /s
Anyone else notice the black version isn't even listed any more? I'll be glad if I get it by the end of the month if not by the end of summer. Meanwhile, I will keep checking this thread and lurking in the main HTC One forum.
Edit: Just got an email right after I posted this from whereismyorder.com that the Black is delayed. They will switch me to Silver if I reply. Not sure what I am going to do.
This cache can be cleared, but you must do it manually. This bug can only be fixed with an update from HTC, will they release one?
Great Find!
Thanks OP! Ordered mine yesterday. I originally placed my order on 4/6 through the email that I got from htc, which was actually through Letstalk.com, but I cancelled it as soon as I saw this from Newegg.
I even got the Otterbox Commuter Case and it was still about $30 cheaper than going directly through htc. Great find, thanks!
Fyi. Newegg uses wirefly for their phone service. Your still buying from wirefly.
Sent from my SPH-D700 using xda app-developers app
bjl95mustang said:
Fyi. Newegg uses wirefly for their phone service. Your still buying from wirefly.
Sent from my SPH-D700 using xda app-developers app
Click to expand...
Click to collapse
That is actually incorrect. They are both operated by Simplicity.
mang0 said:
That is actually incorrect. They are both operated by Simplicity.
Click to expand...
Click to collapse
hi
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http://www.simplexity.com/
mang0 said:
That is actually incorrect. They are both operated by Simplicity.
Click to expand...
Click to collapse
Tru,
But when I clicked on one of the privacy policy links it went to the wirefly site.
I thought it was ironic the op was complaining about wirefly but in the end it's all run by the same company.
thank for your information
thank you
pre-ordered one for my sister as a gift
Anyone receive shipping info
I asked Newegg support when I might expect to see it ship. They said they are expecting them to arrive at Newegg on the 19 and ship from their warehouse within 24hrs. Not sure how accurate this is, you'd think they'll want customers to be able to get the device when it launches...
Sent from my Evo 3D CDMA using xda app-developers app
Anybody but a warranty through them? Any good?
Sent from my EVO using Tapatalk 2
gk1984 said:
I asked Newegg support when I might expect to see it ship. They said they are expecting them to arrive at Newegg on the 19 and ship from their warehouse within 24hrs. Not sure how accurate this is, you'd think they'll want customers to be able to get the device when it launches...
Sent from my Evo 3D CDMA using xda app-developers app
Click to expand...
Click to collapse
That's a bummer. I was really hoping to have the phone this week, rather than next.

[Q] Buy Phone Outrgiht at T-mobile Headaches ?

Since right now online sales are filled with scalpers overpricing for the first time ever i might just buy the phone in the store outright. I usually purchase them online. Anyway, I have a t mobile account can i just pay and get the phone. Will they try to bundle/change or add stuff onto my plan ?
Anyone have a past experience with other phone purchases ?
I've never had a problem. If there is a better plan they'll let you know. I only preordered this time due to the Samsung promotion.
And by the way... this phone is amazing.
naruto.ninjakid said:
Since right now online sales are filled with scalpers overpricing for the first time ever i might just buy the phone in the store outright. I usually purchase them online. Anyway, I have a t mobile account can i just pay and get the phone. Will they try to bundle/change or add stuff onto my plan ?
Anyone have a past experience with other phone purchases ?
Click to expand...
Click to collapse
If you go into the store with the seven hundred and change in hand then no. However they still will try and push stuff on you but it's no different then what I did with pre ordering the phone and when it showed up on saturday I just went online and paid it off. It would be different if you didn't have a plan with then I could see them giving you grief over it or some BS about not having any units they can sell at the moment.
I just bought GS5 for my wife in the store, they mentioned if I want insurance, I said no and it was the end of it, but she may have switch me to paperless statement without asking or saying so, my bill is due in 2 weeks so I should see soon enough.
RiffyDivine said:
If you go into the store with the seven hundred and change in hand then no. However they still will try and push stuff on you but it's no different then what I did with pre ordering the phone and when it showed up on saturday I just went online and paid it off. It would be different if you didn't have a plan with then I could see them giving you grief over it or some BS about not having any units they can sell at the moment.
Click to expand...
Click to collapse
rcobourn said:
I've never had a problem. If there is a better plan they'll let you know. I only preordered this time due to the Samsung promotion.
And by the way... this phone is amazing.
Click to expand...
Click to collapse
pete4k said:
I just bought GS5 for my wife in the store, they mentioned if I want insurance, I said no and it was the end of it, but she may have switch me to paperless statement without asking or saying so, my bill is due in 2 weeks so I should see soon enough.
Click to expand...
Click to collapse
Can we order online and pay full price. It wants me to pick a plan here on there website ?
naruto.ninjakid said:
Can we order online and pay full price. It wants me to pick a plan here on there website ?
Click to expand...
Click to collapse
Online I am pretty sure you can't buy phones without a plan. You will have to deal with a human in person or maybe over the phone but more then likely you have to go to a store.
RiffyDivine said:
Online I am pretty sure you can't buy phones without a plan. You will have to deal with a human in person or maybe over the phone but more then likely you have to go to a store.
Click to expand...
Click to collapse
Now, while it still is in pre-order phase, you need to purchase a plan with it, even at full price. Same goes with the stores. You can only purchase 1 phone per existing line or sign-up/add a line for every Note 4 pre-ordered.
This might change after the official release on the 17th , given a few weeks.
Sent from my SM-N900T using XDA Free mobile app
Baratheonist said:
Now, while it still is in pre-order phase, you need to purchase a plan with it, even at full price. Same goes with the stores. You can only purchase 1 phone per existing line.
This might change after the official release on the 17th , given a few weeks.
Sent from my SM-N900T using XDA Free mobile app
Click to expand...
Click to collapse
RiffyDivine said:
Online I am pretty sure you can't buy phones without a plan. You will have to deal with a human in person or maybe over the phone but more then likely you have to go to a store.
Click to expand...
Click to collapse
I have a plan already. figured it out , to order you have to go to upgrade a line. It lets you pay full price at once. My main concern now is that if anything is wrong with the phone I have to mail it back to them instead of return it in the store and you will be left hanging for a while. Will decided over the next few days what i want to do. Anyone have any experience ordering from them online ?
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Yes, that's the way it is. Others fix this by ordering another unit, get charged for the purchase then get credit when the other phone is returned
By the 17th it would be available in stores. I think they will sell you one without adding a line if you show them your return label for the defective phone. Depends whom you deal with. Ymmv.
Stay positive, your phone will be fine.
Sent from my SM-N910T using XDA Free mobile app

Used T-Mobile JUMP! No Option for Free SD Card

If you used T-Mobile Jump! for your upgrade, did you have the option to select the free item being offered?
1 year of NetFlix
256 GB SD Card
Gear 2
There was no option provided in the ordering process.
yes i did it with the note 5 got a year of netflix
did it with lgv10 got a 200gb card
---------- Post added at 07:28 PM ---------- Previous post was at 07:28 PM ----------
yes i did it with the note 5 got a year of netflix
did it with lgv10 got a 200gb card
dkb218 said:
If you used T-Mobile Jump! for your upgrade, did you have the option to select the free item being offered?
1 year of NetFlix
256 GB SD Card
Gear 2
There was no option provided in the ordering process.
Click to expand...
Click to collapse
I didn't use Jump but I did order the phone online.... I called customer service before hand to ask such question and was told that after I receive the phone I use a number off the box or receipt to claim gift.... At that time I can choose what I want...
But during the process of ordering there was no option for it....:good:
SBERG117 said:
I didn't use Jump but I did order the phone online.... I called customer service before hand to ask such question and was told that after I receive the phone I use a number off the box or receipt to claim gift.... At that time I can choose what I want...
But during the process of ordering there was no option for it....:good:
Click to expand...
Click to collapse
Okay, thanks. Seems if you order it as a first time customer, you can pick what you want during the order process - or so it seems.
dkb218 said:
Okay, thanks. Seems if you order it as a first time customer, you can pick what you want during the order process - or so it seems.
Click to expand...
Click to collapse
I can't answer that.... I clicked the upgrade part so that's all I know.... Like I said I called Customer service before hand and it seems as though if you do it by phone you can say what gift you want but... they now implement a $20.00 "assistance fee" for doing it by phone....
I politely told the lady I don't want to pay the $20.00 and proceeded to do the transaction online... She was very helpful though and answered everything I asked so I do appreciate that...
You have to go to the Samsung promotions site when you have phone and receipt in hand to place your order.
SD card and Fit 2 will take up to 12 weeks for delivery.
Netflix is a digital code.
https://promos.samsungpromotions.com/galaxyoffer/
You need IMEI, MAC address and receipt from the device.
---------- Post added at 09:09 PM ---------- Previous post was at 09:03 PM ----------
Oh yeah, and the promotion for the Fit 2 and SD card is limited to the first 250K then they substitute. . .
So when you get it, hop to it.
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Sent from my Nexus 6P using XDA-Developers mobile app
I also used JUMP via Web to place my preorder. There was no option for me to choose either, Hopefully there still Gear fit 2 available for me to redeem my gift.
I guess this must be the first time you guys have gotten any perks like this. ITs been this way for quite some time that you basically upload a copy of your invoice and use your IMEI number to process your order for samsung promotions. Also dont get too crazy thinking it may come right away generally it takes 4-6 weeks to receive promotional gifts
So far I have gotten netflix, wireless chargers, gift cards and gear vr. They will send it so dont get too nervous if you feel like you been waiting a while.
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
ErickF said:
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
Click to expand...
Click to collapse
He lied to you. You can still submit your info and get the freebie.
Sent from my LG-H901 using XDA-Developers mobile app
tourbound129 said:
He lied to you. You can still submit your info and get the freebie.
Sent from my LG-H901 using XDA-Developers mobile app
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Have you verified with some one already? I already convinced myself i wasnt gonna get anything but if it happens then i cant wait.lol
ErickF said:
Have you verified with some one already? I already convinced myself i wasnt gonna get anything but if it happens then i cant wait.lol
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I triple checked with the Care team on Twitter DM and they assured me I was eligible for the freebie. I got the freebies with my LG V10 on JoD, not sure why this would be any different.
Sent from my LG-H901 using XDA-Developers mobile app
tourbound129 said:
I triple checked with the Care team on Twitter DM and they assured me I was eligible for the freebie. I got the freebies with my LG V10 on JoD, not sure why this would be any different.
Sent from my LG-H901 using XDA-Developers mobile app
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Awesome. I have also received the freebies from other phones on jod and never had an issue. But the guy as soon as i told them it was a jod upgrade said i wasnt gonna be eligible. I hope you are right though.
ErickF said:
I just ordered the phone on jump on demand and the guy told me i wasnt gonna be eligible to receive the sd card or gear or netflix promotion with it. It was only available if i got it as a eip or bought full price. Sucks but still got it anyways.lol
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He told you wrong info.
Sent from my SM-G935T using Tapatalk
ErickF said:
Awesome. I have also received the freebies from other phones on jod and never had an issue. But the guy as soon as i told them it was a jod upgrade said i wasnt gonna be eligible. I hope you are right though.
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Can you tell me how you went about ordering the phone on jump on demand? As I never have done the process. Thanks in advance.
Rick1221 said:
Can you tell me how you went about ordering the phone on jump on demand? As I never have done the process. Thanks in advance.
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With jump on demand you can only do it over the phone or in store upgrade. No online upgrade. For pre order just call tmobile and when it asks you to say what you are calling for just say representative. Tell them you want a jump on demand upgrade and to preorder a phone. And whenever you get the new phone just go to a tmobile store and return the old one. Really quick. Make sure you keeo the charger, they wont ask for it.
If the phone is already out then just go to any store and they will trade it for you. Also pretty fast. The cool thing is that you dont have to put any money down for any phone with jump on demand.
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
grim489 said:
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
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I went ahead and paid the $70, then got a text two days later from T-Mobile stating that I could do it for no money down, all I had to do was call back in and they would change it for me and my monthly amount would go from $33.50 to $37.50. I went ahead and just left it alone as I didn't want to risk losing my place in the shipping line.
grim489 said:
The only reason I didn't order it was because they had a 70 down plus tax on jump on demand. I kept asking if that was right because it didn't sound right. Guess they did have a money down thing for jod on the note 7 but got rid of it because people were complaining. Sucks because I would've ordered it last week. But it's cool I guess. I'll just order it today
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I ordered mine last night for no money down at $37.50 per month. They checked my account and told me I didn't need any cash.

Question Free Pre Order Items in Canada?

Does anyone actually know how to get the pre order items? I pre ordered mine launch day through Bell, I just got it today and I'm super confused. I've spoke with Bell multiple times and they have no idea.
First call they told me I just bring my proof of purchase to any bell reseller and get the headphones and smarttag in hand at the store
BestBuy then told me I'm suppose to get a voucher from Bell and give that to Samsung online, and they are send directly from Samsung.
Bell then told me that I gotta wait for the phone to arrive, and use the Samsung Members app once I have the phone, and it will know it's an S21 Ultra and prompt me for the voucher, and then I can redeem it with Samsung to have them sent to me.
I now have the phone, registered with Samsung on my account, Samsung Members app installed, no prompt, no messages, no frums to fill out, nothing.
I'm now waiting for the new Bell SIM to activate so I can't call Bell back to ask why there's nothing on the app and what I should do, so, figured I would check here since I have time to kill while I wait for the activation to take place on my SIM
How do I redeem this preorder bundle? Has anyone in Canada actually got the headphones and smart tag doing a pre order through a carrier? Like, What? How does multiple people from the carrier itself not even know how to redeem their own offer?
UPDATE:
Talked to Bell again because the lady I spoke with prior, activated my new SIM on my brother's number (family account), so now I gotta wait for the new 5G SIM to come in the mail lol. The guy I spoke with this time I asked the same question, how do I get the headphones, and was super chill, told me straight up and just said, I'm going to be blunt here, we have no idea how to get them, the deal is offered with Samsung and all we know is Samsung is giving them out to people who bought from Samsung first, and once you can no longer preorder from Samsung, the carriers will get what's left of the bundles as a free for all for whoever can redeem the voucher first.
So directly from a Bell Employee, the preorder bundles are a scam if you bought through a carrier, Samsung is offering the deal through their store only until the preorder ends and then the chance of getting the preorder bundle when the preorders close is pure chance.
May the odds be ever in your favor..
I bought through Rogers and the attached came in the box.
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Okay I didn't get that from Bell haha, I miss Rogers, we don't have that here anymore. It's only Bell, Telus, and a local company that took over for Rogers but you can't get every phone through them and their customer service is terrible and not 24/7.
EDIT:
I flashed the Official Samsung Unlocked Firmware on the SM-G998W, and when I opened the Samsung Members app, I was prompted for the E-Voucher and redeemed it. So this issue is with the Bell Firmware.
Bell also lied and told me I would get the matching colour the phone, but only the Black ones are for the promo.
Bell really became shady as hell recently. Legit false advertising from their reps cause I got the silver phone so I could get the silver headphones, straight up lied to me lol.
I got the pre order stuff from Bell.
Says on Bells website to get it from the Members app.
Went into Members app on phone, scroll down to benefit section. There is a small photo showing pre order e-voucher. Click that, brings up your code, copy to clip board. You then click the link to go to the store to use voucher.
First few times I did it, it showed the items out of stock. Tried it an hour or so later, no problem, added to card, put in the e-voucher code and balance is zero. Fill out shipping details and poof your good.
Got mine through Telus and it's exactly what Rosco said, go into your Samsung Members app, look for offers and there will be a coupon.
Go to Samsung.com and add the two items, drop the coupon code in at checkout and voila, order placed.
now if they would just ship them lol. Been saying "preparing dispatch" since Saturday.
Roscopcoletrain said:
now if they would just ship them lol. Been saying "preparing dispatch" since Saturday.
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That is OK as, in theory, the coupon which came with my Rogers phone said delivery from 6-8 weeks from the date of redemption. I am just hoping that shipment will be done this week some time. A week before I ordered a wireless charger from Samsung and it was shipped on the first business day (a Monday) from somewhere in Ontario via Purolator Express and was delivered before noon on Tuesday in Montreal, despite stating "standard shipping". I am hoping that we will get an advice of shipment close to 5 pm today.
finally changed from perparing dispatch to processing...lol. Not sure what that means ha
Roscopcoletrain said:
finally changed from perparing dispatch to processing...lol. Not sure what that means ha
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Thanks for the heads-up. However looking at mine (Is yours the same?) I too see the "Processing" but it is no longer "Preparing despatch". This is almost retrograde as preparing despatch to me would be packing the items, preparing waybill etc. Processing sounds like some earlier step.
peterg21 said:
Thanks for the heads-up. However looking at mine (Is yours the same?) I too see the "Processing" but it is no longer "Preparing despatch". This is almost retrograde as preparing despatch to me would be packing the items, preparing waybill etc. Processing sounds like some earlier step.
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agreed, seems backwards to me. But who knows *shrug*
peterg21 said:
Thanks for the heads-up. However looking at mine (Is yours the same?) I too see the "Processing" but it is no longer "Preparing despatch". This is almost retrograde as preparing despatch to me would be packing the items, preparing waybill etc. Processing sounds like some earlier step.
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and now its back to preparing dispatch
Roscopcoletrain said:
and now its back to preparing dispatch
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I still believe preparing dispatch is better. If they are really serious about the preparing dispatch advice then it should ship latest tomorrow but perhaps this evening. But what do I know?
peterg21 said:
I still believe preparing dispatch is better. If they are really serious about the preparing dispatch advice then it should ship latest tomorrow but perhaps this evening. But what do I know?
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I know it is bad form to reply to your own post but obviously I was clueless as to Samsung's shipping procedures. Looking at the Rogers' website, it appears they are still offering the promotion until the end of February. It would appear that sales are hardly off the wall. That leads me to believe that, as they advised on the promotion, this may take weeks before the items are shipped. This makes sense from a logistical point of view. People have 2 weeks to return their phones. How do they handle the situation of people receiving the bonus items and returning the phone? One would think relatively easy but you have two parties involved here, Rogers and Samsung and communication may be a bit broken. So they decide they will let a good time pass and it will be clear who kept their phones and who returned them.
sometimes you just end up with the free item. That has happened to me in the past when I returned a pixel to google. I still got the preorder bonus weeks later.
I preordered through samsung which I can't fully recommend doing if you are paying in installments as they terms mention a potential monthly fee for going that route. I ended up getting it outright but the buds and tag came with the device. When I got the note 20 the preorder process was a bit broken (got through telus) they told me I had to go into the store, the store told me I had to order online.
Hopefully your stuff shows up soon.
yes you need to do it from the members app, got mine all ordered today
Iain_S said:
yes you need to do it from the members app, got mine all ordered today
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Oh yes. Not sure to whom that was addressed. From the members app I pasted the coupon into the store and everything went normally. This was the week before last. It has, however, been stuck on preparing dispatch for myself and everybody else who purchased this phone through a Canadian carrier. I was just wondering when they will actually ship.
Yeah I'm still waiting, still says preparing dispatch
Just a follow up, hasnt changed. I did a live chat to inquire...may be waiting some time if true lol
We have requested for the product to be shipped. Right now it's in the preparation stage.
However, shipment of the Samsung Galaxy S21 Series 5G bonus is expected to take between 6 to 8 weeks from the date that you redeem your E-Voucher on samsung.com/ca.
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Roscopcoletrain said:
Just a follow up, hasnt changed. I did a live chat to inquire...may be waiting some time if true lol
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Thanks for this, although not the best news.
Well, they're dispatched! I can't believe they actually shipped!

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