Note 9 with Pie - pocket dialing? Solved - Samsung Galaxy Note 9 Questions & Answers

I have an issue where when I have texted someone and then close the case and press power button to turn off the screen, the phone then make a call to the person.
There must be a setting somewhere but it is eluding me. Anyone experienced this?
This is the answer:
https://www.reddit.com/r/GalaxyS9/comments/anqpmx/pocket_dialing/?utm_source=reddit-android

When closing the case. Don't press power button, doing that will wake screen back up and do touching on the screen. So when you are closing the case if you got a flip cover the screen will automatically turn off and remain off until you press power button or open the cover.

Jake.S said:
When closing the case. Don't press power button, doing that will wake screen back up and do touching on the screen. So when you are closing the case if you got a flip cover the screen will automatically turn off and remain off until you press power button or open the cover.
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My case cover does not turn off the screen.

Which cover are you using? Is it Samsung's own cover or not?

Jake.S said:
Which cover are you using? Is it Samsung's own cover or not?
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Click to collapse
Tech21 flip

pdagenius said:
I have an issue where when I have texted someone and then close the case and press power button to turn off the screen, the phone then make a call to the person.
There must be a setting somewhere but it is eluding me. Anyone experienced this?
This is the answer:
https://www.reddit.com/r/GalaxyS9/comments/anqpmx/pocket_dialing/?utm_source=reddit-android
Click to expand...
Click to collapse
I had an issue with this for a bit. I think it had to do with my cracked screen protector right on the call button in messages and me bearly touching the screen as I turned the phone off. I turned off increased touch sensitivity and it went away though.

Go to settings and type in direct call. There is an advanced setting that needs to be turned off. Was having the same issue until I turned it off. Apparently my pocket looks like my ear.

searching in system for accidental touch might also be a solution.

If you follow the link I gave in the first post, I found the answer.

Related

[Q] NOOB: How to understand if KFHD is off or on (with screen off)?

I'm absolutely sure there is an easy way, but I cannot see it right now.
The problem is: if I look at my KFHD and see a black screen I have no way of understanding if it is off or on.
The recommended way is "press the power button", but the effect of that action is that the KFHD turns immediately on!
Other devices have a "short press"/"long press" different behaviour (short press and the screen comes on, or nothing happens if the device is turned off / long press to turn the device on), but this is not the case with the KFHD.
Pressing the volume buttons does not help.
Any good idea?
Am I the only one believing this is a problem?
EDIT: I'm on CM10.1
Not really a direct answer, but figured I'd throw it out there anyway.... You could get a case that has the magnetic opener. When you open such a case, the screen turns on if the device is on, but of course will stay off if it is powered down.
JulianPaoloThiry said:
You could get a case that has the magnetic opener. When you open such a case, the screen turns on if the device is on, but of course will stay off if it is powered down.
Click to expand...
Click to collapse
Very cool idea! :good:
Do you happen to know where the sensor is located? (assuming the device is in landscape, with camera in the center of the top edge)
I'm asking because I could test with a small magnet and see how it may work out
EDIT: Found out! After a number of attempts, I realised the sensor is centered, a bit more than 1 inch from the bottom edge. It definitely works! Thanks again

[Q] Screen will not unblock during call

When I'm in a call and move the phone away from my ear, the screen will not come back on. Pressing the power button does not turn it on. The only way I found to get my screen back is to shake the device to trigger the camera, then go back to the phone. This makes it difficult to access the keyboard necessary during some calls. Today, I tried to turn on the speakerphone during a call but was unable to see the screen.
Is there something I'm missing about this? I don't know where to look. Anybody else seeing this? I do have a MIME glass screen protector installed but I don't think that should affect the proximity sensor.
I think I found the problem. I believe my case sometimes causes this.

[Q] Responsivesness of power button during, after calls

Generally my Z3C is fast and responsive and has been since i got it at launch. However, the responsiveness degrades during and immediately after calls, in particular the power button but also the automatic screen off/on based on handset orientation function. The result is that at the end of a call, I will lower the phone to end the call but the screen will stay off. Pushing the power button to wake the screen either does nothing (necessitating a pause then another push of the power button) or has a 1-3 second delay. When the other party hasn't hung up (e.g. leaving a voicemail), the connection will therefore stay active for multiple seconds after I have finished speaking. The power button is much more responsive (under 1 second response time) in all other circumstances.
Anyone else experience this? Any solutions?
G33M4N said:
Generally my Z3C is fast and responsive and has been since i got it at launch. However, the responsiveness degrades during and immediately after calls, in particular the power button but also the automatic screen off/on based on handset orientation function. The result is that at the end of a call, I will lower the phone to end the call but the screen will stay off. Pushing the power button to wake the screen either does nothing (necessitating a pause then another push of the power button) or has a 1-3 second delay. When the other party hasn't hung up (e.g. leaving a voicemail), the connection will therefore stay active for multiple seconds after I have finished speaking. The power button is much more responsive (under 1 second response time) in all other circumstances.
Anyone else experience this? Any solutions?
Click to expand...
Click to collapse
I experienced this issue when I had kept the original display protection film (the one you're supposed to peel away). I wanted to keep it until my tempered glass arrived. Since peeling it away and installing the tempered glass, I haven't encountered the issue again. I assume it has to do with the Proximity sensor being obstructed by the protection film, thus tricking the phone into thinking it's still up to your ear.
mnmkng said:
I experienced this issue when I had kept the original display protection film (the one you're supposed to peel away). I wanted to keep it until my tempered glass arrived. Since peeling it away and installing the tempered glass, I haven't encountered the issue again. I assume it has to do with the Proximity sensor being obstructed by the protection film, thus tricking the phone into thinking it's still up to your ear.
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Click to collapse
An interesting theory. I'm using a screen protector that came with my phone order. The problem is that the power button appears to become disabled at the end of every call - am not sure that is a screen protector issue... but I could be wrong.

Weird Google problem when switching on screen

This has just started today. When I switch the screen on after the phones in standby it opens on the Google now screen.
So I one click the power button, the screen goes off, leave it for a bit one click the power button and the screen lights up on Google now rather than my home screen.
Any ideas what I've done to upset it?
No one else having the problem? I find when I close the double dip flip lid it presses the home button rather than shutting off the screen. Amazingly the lid just has to hover above the home button for it to open Google and the screen goes off as and when as I have it on auto timeout.

Question Extremely frustrated, screen activates in pocket, please help

Please help let me know if screen activating in pocket is a bug or if this is intended design (i.e., design flaw)?
Now that it's summer my leg can get a little sweaty. But my phone in pocket triggers off my leg due to the moisture! Then the phone will randomly edit various things as the phone bounces around in my pocket.
WTF, why won't the phone just detect the darkness and know it's in my F*ING pocket! My S9+ was really good about this, it knew when it was in the pocket and ignored my sweaty leg.
But with this retarded S21 Ultra, it doesn't seem to know when it's in your pocket. I've already lost several important appointments and tasks (my calendar and task lists widgets are on the main screen) because the dumb phone let my *LEG* edit/destroy/delete the important tasks and calendar entries.
I'm holding out hope that maybe this is not how the phone is designed to work, maybe I can fix it by doing a factory reset. But I recall other posts complaining about how the phone is too retarded to detect being in the pocket when it comes to the Always On Display (AOD) and just keeps the display on while in the pocket too. So maybe it's a fatal design flaw of the phone, where if it is hot outside and you have moisture on your leg, your phone will think your leg is typing and just randomly change things.
Please help me understand whether this is a fatal design flaw or just some bug or what!?
please disable the option to activate the phone/unlock phone via sensory detection
i believe you need to deactivate that first from the smart lock - on body detection
and then also go in advanced features, motions and gestures and deactivate lift to wake
KingFatty said:
Please help let me know if screen activating in pocket is a bug or if this is intended design (i.e., design flaw)?
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Click to collapse
Used to happen to me too. Ofter i would only realise phone was awake and messing around by the beeping sounds of the dialer going off in the pocket, or the increasing temperature of the phone against my thigh - screen on for God knows how long.
Pocket detection is dubious at best - doesn't work consistently. All this happened despite it being set to "on"
Turning off double-tap-to-wake screen helped me.
Now the phone only wakes up for calls and will show lockscreen only if I hit the power button (side key) - I have never used AOD, so screen stays off no matter how hard you tap away at the screen.
Unfortunaltely this puts a lot of mechanical wear on the side key (waking up the phone to unlock)
TO solve this, I have set my Fingerprint scanner "always on" enabled, so if i want to unlock phone without wearing out the side key, I just hit the screen with my thumb where i know the fingerprint scanner is, and it takes me to the home screen without showing the lock screen. I've developed muscle memory now and can hit the correct spot on the screen 90% of the time without the fingerprint icon displayed on screen. No perceptible differnence in battery life as opposed to keeping fingerprint scanner always on disabled.
This has worked for me. Maybe you can try it out and see if it solves your issue.
enigmaamit said:
Used to happen to me too. Ofter i would only realise phone was awake and messing around by the beeping sounds of the dialer going off in the pocket, or the increasing temperature of the phone against my thigh - screen on for God knows how long.
Pocket detection is dubious at best - doesn't work consistently. All this happened despite it being set to "on"
Turning off double-tap-to-wake screen helped me.
Now the phone only wakes up for calls and will show lockscreen only if I hit the power button (side key) - I have never used AOD, so screen stays off no matter how hard you tap away at the screen.
Unfortunaltely this puts a lot of mechanical wear on the side key (waking up the phone to unlock)
TO solve this, I have set my Fingerprint scanner "always on" enabled, so if i want to unlock phone without wearing out the side key, I just hit the screen with my thumb where i know the fingerprint scanner is, and it takes me to the home screen without showing the lock screen. I've developed muscle memory now and can hit the correct spot on the screen 90% of the time without the fingerprint icon displayed on screen. No perceptible differnence in battery life as opposed to keeping fingerprint scanner always on disabled.
This has worked for me. Maybe you can try it out and see if it solves your issue.
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I dont think that would put any mechanical stress on the power key.
Phones are tested for upto millions of press of buttons which you woudnt be able to achieve in your lifetime .
I have my aod on always , and double tap to wake on always .
Best possible way to avoid accidental wakeup is to insert your phone with screen facing away from the body i.e towards the fabric of pants/jeans/lower
tim2london said:
please disable the option to activate the phone/unlock phone via sensory detection
i believe you need to deactivate that first from the smart lock - on body detection
and then also go in advanced features, motions and gestures and deactivate lift to wake
Click to expand...
Click to collapse
Yes, lift to wake was already disabled while the problem happens. The phone still wakes from "taps" caused by the leg.
I want to clarify, the problem is not caused by the phone unlocking or locking.
The problem is because the phone is not ignoring screen taps when in the pocket. It thinks I'm double-tapping to wake the phone.
I'd like to keep enabled the smart lock on body detection, and keep enabled the double-tap to wake. I can see how keeping the phone locked would help, but the root problem is still there - the phone wakes up even though it is inside the pocket.
Keeping the phone locked would just transform this to a new problem - how do I prevent my phone from waking up in my pocket and wasting energy while my leg enters various unlock codes by itself.
enigmaamit said:
Pocket detection is dubious at best - doesn't work consistently. All this happened despite it being set to "on"
Click to expand...
Click to collapse
Yes, the S21 Ultra refers to this as "Accidental Touch Protection." The flavor text explains "Protect your phone from accidental touches when it's in a dark place, such as a pocket or bag."
Accidental Touch Protection has been turned on when I had the problems.
Does anyone know why Accidental Touch Protection is not working, even though it's turned on?
The setting is found under Settings - Display (scroll down, 4th from the bottom).
Keep the back of the phone towards your leg, problem solved.
aj7400 said:
I dont think that would put any mechanical stress on the power key.
Phones are tested for upto millions of press of buttons which you woudnt be able to achieve in your lifetime .
I have my aod on always , and double tap to wake on always .
Best possible way to avoid accidental wakeup is to insert your phone with screen facing away from the body i.e towards the fabric of pants/jeans/lower
Click to expand...
Click to collapse
Yup, you may be right. Ideally they should last a lifetime. But all mechanical parts are prone to failure. Same thing holds true with charging ports - they shouldn't fail, but often do. Doesn't happen to everyone, but it's something to keep in mind.
I've had my HTC power key fail on me due to constant use over 2 years, and ever since then I've stuck to using the screen for wake-up. Needn't happen to everyone, but once bitten, twice shy, right?
The screen facing outwards is a good idea and it was the first solution that came to mind when I was having accidental wake-up issues. Tried it for a few days but stopped using it because it's awkward for me (camera bump irritates thigh) and it was un-intuitive to take out the phone, then turn it around in the hand to start using it. I just wasn't comfortable using it that way.
Like I said, this set-up works best for me, everyone might have their own way of doing things
All I know is that with this set-up, I don't have any more accidental wake-ups while the phone is in the pocket. That was the main requirement.
KingFatty said:
Yes, the S21 Ultra refers to this as "Accidental Touch Protection." The flavor text explains "Protect your phone from accidental touches when it's in a dark place, such as a pocket or bag."
Accidental Touch Protection has been turned on when I had the problems.
Does anyone know why Accidental Touch Protection is not working, even though it's turned on?
The setting is found under Settings - Display (scroll down, 4th from the bottom).
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Click to collapse
Yes, that's the one I was talking about. Like you said, it doesn't work consistently. No idea why. I've always had it on.
KingFatty said:
I'd like to keep enabled the smart lock on body detection, and keep enabled the double-tap to wake. I can see how keeping the phone locked would help, but the root problem is still there - the phone wakes up even though it is inside the pocket.
Click to expand...
Click to collapse
If you'd like to keep the tap to wake feature on, then the best solution for now appears to be what @aj7400 and @blackhawk have suggested - Keep the phone screen facing away from the thigh.
The screen of my phone frequently turns on when it is in my pocket and the phone starts performing some tasks like playing music.
Does anyone of you experience the same problem ? Is there any method to prevent accidental touches when the phone is locked ?
Edit: sorry I didn't notice this thread, so I created another one for the same problem. I'll try some of the solutions you proposed guys, hopefully it will fix the problem.
Was there any pattern to when Samsung's "accidental touch protection" failed to keep the phone screen inactive?
I'm trying to find out if there is anything going on that might affect the accidental touch protection. Normally, accidental touch protection keeps the phone screen off when the phone is in your pocket, to protect against unwanted touches or "butt dialing."
But in my case, my leg was a little sweaty and the phone screen activated and deleted some of my important info.
Has anyone else seen anything in terms of a pattern when your accidental touch protection fails to protect against accidental touches?
Maybe you had see-through pants with white pockets with direct sunlight glistening off your sweaty thighs?
KingFatty said:
Was there any pattern to when Samsung's "accidental touch protection" failed to keep the phone screen inactive?
I'm trying to find out if there is anything going on that might affect the accidental touch protection. Normally, accidental touch protection keeps the phone screen off when the phone is in your pocket, to protect against unwanted touches or "butt dialing."
But in my case, my leg was a little sweaty and the phone screen activated and deleted some of my important info.
Has anyone else seen anything in terms of a pattern when your accidental touch protection fails to protect against accidental touches?
Maybe you had see-through pants with white pockets with direct sunlight glistening off your sweaty thighs?
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Click to collapse
Nope. Happened to me in Dark blue denims as well as black trousers.
It's not consistent. Works most of the time but fails every once in a while.
For me, usually I become aware of it when i hear the dialer beeps (somehow the screen taps end up on the emergency call dialer screen) go to town.
Funnily enough, I turned the feature off and was roaming around the city for more than 2 hours. No accidental wake-ups at all. This is even after I have temporarily restored double tap to wake screen. Need to watch this for a few more days and if i don't get any more ghost wake-ups, i'm keeping it turned off.
enigmaamit said:
Funnily enough, I turned the feature off and was roaming around the city for more than 2 hours. No accidental wake-ups at all. This is even after I have temporarily restored double tap to wake screen. Need to watch this for a few more days and if i don't get any more ghost wake-ups, i'm keeping it turned off.
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What did you do, i didnt understand ?
ELp2 said:
What did you do, i didnt understand ?
Click to expand...
Click to collapse
Turned off Accidental Touch Protection
Have you also tried just initiating LOCKDOWN MODE via the power button before a run?
I'm guessing that your leg and the sweat and the fabric combine to give the electric feel of a skin's surface that activates the phone?
You could also use a Bixby Routine to disable double-tap to wake?
enigmaamit said:
Turned off Accidental Touch Protection
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Click to collapse
Let us know your conclusion...I went the EXACT ane route (before finding this post): disable ATP and created a routine button to disable double tap to wake when I take the phone out for a walk.
Seems to be working, but it's another source of frustration as my previous Huawei mate 20 pro had the ATP feature but never started playing muzak in my pocket.
Samsung...good hardware plagued by half-baked software.
Ipse_Tase said:
Let us know your conclusion...I went the EXACT ane route (before finding this post): disable ATP and created a routine button to disable double tap to wake when I take the phone out for a walk.
Seems to be working, but it's another source of frustration as my previous Huawei mate 20 pro had the ATP feature but never started playing muzak in my pocket.
Samsung...good hardware plagued by half-baked software.
Click to expand...
Click to collapse
The Huawei mate 20 has much more major issues than our SK allies flagship phones do in more ways than one
I don't have these issues on the 10+ unless a put the phone facing my leg on the display side.
You should have a good case that has side protectors slightly higher than the display plus end display protection in the case ie Zizo Bolt case. Otherwise a face plant can easily destroy the display. These phones need case protection... before they kiss the concrete.
This also help stop accidental touches both when on and off. It makes the phone easier to hold and use as well.
Face the display away from your body. That should be more than enough...
If it's really still a problem limit display timeout to 1 minute.
Use only the power button or volume control buttons to activate the phone.
-or-
Use a case clip holster.
Ipse_Tase said:
Let us know your conclusion...I went the EXACT ane route (before finding this post): disable ATP and created a routine button to disable double tap to wake when I take the phone out for a walk.
Seems to be working, but it's another source of frustration as my previous Huawei mate 20 pro had the ATP feature but never started playing muzak in my pocket.
Samsung...good hardware plagued by half-baked software.
Click to expand...
Click to collapse
Well, in conclusion I can only say that the setup is working... Haven't changed anything since then and no accidental pocket mishaps yet. ATP and Double tap to wake are still off.
BTW, your idea of a Bixby routine trigger to disable double tap when heading out to walk is quite neat

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