When I'm in a call and move the phone away from my ear, the screen will not come back on. Pressing the power button does not turn it on. The only way I found to get my screen back is to shake the device to trigger the camera, then go back to the phone. This makes it difficult to access the keyboard necessary during some calls. Today, I tried to turn on the speakerphone during a call but was unable to see the screen.
Is there something I'm missing about this? I don't know where to look. Anybody else seeing this? I do have a MIME glass screen protector installed but I don't think that should affect the proximity sensor.
I think I found the problem. I believe my case sometimes causes this.
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Was just wondering if anybody else is experiencing this problem. When i make or receive a phone call my screen goes off and will not under any circumstances turn back on until the call is ended. I was just calling a company that requires me to select number to get to the right department and i couldn't because the screen is off and there is no way to turn it on to get to the number pad and hit the right key... Worst part about it is that the automated answering system does hangup so the only way for me to end the call was to pull the battery. Anybody have any idea what could be causing this? perhaps a faulty proximity sensor?
Incase anybody asks yes i tried hitting the power/wake key on the top and any and all buttons but still the screen remains off durring calls until the other party hangs up and it kicks me back out to the homescreen.
Sounds like a fault light/proximity sensor. My screen turns off as I place it near my ear, and then turns back on when I pull it away, just as it should.
Yea i was thinking the same thing. Looks like i will have to make my way back to the store durring lunch to get a replacement device...
Hi, I have a huge problem. Every time I make a call, preferably my voicemail, it asks me to press a number in the keypad.
Okay, that's fine. But the only problem is the screen blacks out immediately when the call is made and I cannot choose any of the options. I'm still in the call, although it will repeat the options for about a minute and just end the call.
I can't end the call manually or use the keypad. Tried pressing the lock button, the search, the menu, and Back button. Nothing seems to work.
Is there anything I can do about this? Because this is really becoming a hinderance.
Hi the proximity sensor should brighten the display up the moment you take it away from your ear, if it dosent prpbably there is a problem with it and you need to check it out with either the provider or HTC if you can.
normally to end call you click on the notification on top of the phone.
It is kinda annoying there is no physical button to end calls but i guess thats touchscreens for you
Probabily you use one case
that cover the proximty sensor
I don't use any case or screen protiction... maybe I should to replace it...Thanks..
dr.alkaiser said:
I don't use any case or screen protiction... maybe I should to replace it...Thanks..
Click to expand...
Click to collapse
if so, you should replace it ... sorry mate
dr.alkaiser said:
Hi, I have a huge problem. Every time I make a call, preferably my voicemail, it asks me to press a number in the keypad.
Okay, that's fine. But the only problem is the screen blacks out immediately when the call is made and I cannot choose any of the options. I'm still in the call, although it will repeat the options for about a minute and just end the call.
I can't end the call manually or use the keypad. Tried pressing the lock button, the search, the menu, and Back button. Nothing seems to work.
Is there anything I can do about this? Because this is really becoming a hinderance.
Click to expand...
Click to collapse
I had the same problem. Hard reset solved it. Also solved a problem I had connecting with intermittent connections to Wifi. I think a bum app may have caused the problems.
Starting to happen again, not like last time though. Now it's intermitent and seem to recover when the other end hangs up. May try to get a replacement phone this time.
From what I've seen around the internet this is an OS issue... And it happens to me intermittently as well, though my lock button brightens the display... It seems to have something to do with the screen timeout and the lock screen enabling itself...
Mine had the same issue.
I would pull it away from my face, nothing.
Laid it down flat, nothing
Occasionally it would flash.
I had to return it, no problems since.
The sensor must have been loose and slid behind the open area of the glass.
If you can still, get a replacement
My replacement is in the mail. I have found that if I shake or tap the phone it will flicker and come back during a call. I think the sensor is faulty.
Hi there
I'm quite happy with my Nexus One... a very nice change from my old BlackJack 2. However, I have one issue.
When I get an incoming call, sometimes the screen won't wake up at all. Pressing the trackball, etc. does no good. I installed a program called noblock and now it's waking up after the call is over, but the other end has to hang up first.
This has to have something to do with the screen lock in relation to the proximity sensor or something. I'd really love it if I could just set the screen lock to manual, so I can press the power button to turn the screen off and on, getting rid of the slide to unlock screen entirely.
I tried a fix from an older thread to disable the proximity sensor, but it had no effect. It was adding a line (gsm.proximity.enable=false) to build.prop.
Can anyone give me a direction to go? Thanks!
i have some issues with turning my screen on sometimes, it will come on briefly and turn off with just the backlight for capacitive buttons on
2.3.4 ? Are you sure ?
It's some CM nightly ?
I was wondering if anyone else was having this problem. Out of the blue my phone has started going black when making a call rather than waiting for me to put it next to my ear. If I turn it on the proximity sensor still doesn't work, and my face will just start pressing buttons is I don't manager turn the screen off. Any ideas on how to fix this? The phone is stock.
Sent from my DROID BIONIC using Tapatalk
Are you using some kind of bulky case, or a screen protector that covers the light and proximity sensors (to the right of the earpiece)? If so, that's usually the cause.
If not, you probably have a faulty sensor cluster.
Hi All,
I have a sim free One and the problem i have is I am unable to unlock the screen while a call is in progress. I can press the power button to turn the screen on but if I try to unlock the screen , it goes off again so I am pretty stuck with a phone unusable during a call. I ll have to tell the person on the other end to disconnect in order that I can access the phone again, I cant use speaker phone while making notes or reading out from the phone.
Should I send this back please?
Thanks in advance.
Sounds like something is covering the proximity sensor. You got a case or screen protector on it that might be covering that?
MinecraftZombi.es said:
Sounds like something is covering the proximity sensor. You got a case or screen protector on it that might be covering that?
Click to expand...
Click to collapse
I dont have a case neither do I have a screen protector on.
Have you installed any brightness mods or anything like that which mught be misbehaving?
Or any programs which have functions for customising the brightness, power etc?
If no, then it sounds like your proximity sensor might be a bit over sensitive, and firing off all the time thinking it's next to your head.