UPS or FedEx - Samsung Galaxy S10 Questions & Answers

I see various posts referring to both shippers , most referring to carrier shipped phones. Having never ordered any of my previous Samsung phones directly from Samsung, who do they normally ship with? I get the impression it's FedEx although I'd prefer UPS. With FedEx, if experience is any indicator, he'll stand in the street and throw the package at the house, fake the signature and drive off.

When I pre-ordered my Verizon S8+ in 2017 through Samsung.com it delivered via FedEx.
I'm not sure if the phones ship from Samsung or from our carriers (if it's a carrier specific model) or if they have changed their carrier in the last 2 years.
From what I've seen for the S10, those who have pre-ordered from Sprint have UPS labels created.

I just got my shipping notice for my S10+. It's coming UPS from T-mobile

naquadriax said:
I just got my shipping notice for my S10+. It's coming UPS from T-mobile
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Thanks, I knew the carriers used UPS, but I was wondering about Samsung.com.

Tel864 said:
Thanks, I knew the carriers used UPS, but I was wondering about Samsung.com.
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Always fedex in my case buying from samsung.com

iraqgsm said:
Always fedex in my case buying from samsung.com
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Thanks, at least they come by earlier in the day. I'm right down the street from UPS and I always have an after dark delivery with them.

FedEx brought my S9+. I think I left an auth form in case it needed a sig but I'm pretty sure it didn't. They are always early at my house too even though they travel quite a ways.

dmb219 said:
FedEx brought my S9+. I think I left an auth form in case it needed a sig but I'm pretty sure it didn't. They are always early at my house too even though they travel quite a ways.
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Thanks, but looking at their FAQ one of the questions is why they require a signature for the phone. I'm going to assume it does just in case.

Tel864 said:
Thanks, but looking at their FAQ one of the questions is why they require a signature for the phone. I'm going to assume it does just in case.
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That phone might have needed a sig. My Pixel that came last fall didn't but the Samsung might have. That would be why I left the sig auth form since I was at work that day. this is the form I used.

Related

Well i guess not on the 3rd

yeah we can all cross out the 3rd ffor the release date
ohwell... whats the next one? lmao
mr_nonshalant said:
yeah we can all cross out the 3rd ffor the release date
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Yup....very disappointed! AT&T, please surprise us soon.
The 4th!
Expansys UK expect first delivery of units tomorrow. I know it doesn't help you guys directly, but it does show h/w is on the move.
Gordon
Expansys show an ETA of 4 days.
See
http://www.expansys.com/p.aspx?i=151713&se=404
IBORGUK said:
Expansys show an ETA of 4 days.
See
http://www.expansys.com/p.aspx?i=151713&se=404
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I know . My info from http://www.modaco.com/index.php?showtopic=258736&view=findpost&p=840054 it could be that their initial shipment doesn't cover all pre-orders, so ordering now would result in shipping in 4 days. Dunno!
Gordon
And I haven't heard a single apology. Wasn't it Crunchgear.com that first said the 3rd? I'm never going to that website again!
Another one that may do US shipping and have 700 in stock (according to website)http://www.devicewire.co.uk/HTC-TYTN-II
The same Expansys link now shows an estimate of 1 day.
Just browse mobilefun uk and their tytn II cost £409 while expansys uk had it at £489. An £80 diffenerece is a lot. Does anybody here has an idea what's the difference between the two device? I'm really puzzled...
apology
sorry, just browse again and mobilefun price went up to £469 but i swear it was £409 yesterday
When there's no stock, it's always cheap. I'm picking my one up from Inkino tomorrow. They have a tracking number from distributor... It is in town!!!!!
Hmm. Expansys seems to have moved from 4 days to delivery to available to order. Don't know whether that means that there has been a delay.
If anything shakes loose via AT&T here in the USA I will post... I have some good connections at a corporate store here in Indy and they are watching for me.
toyfreak said:
If anything shakes loose via AT&T here in the USA I will post... I have some good connections at a corporate store here in Indy and they are watching for me.
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subscribed to this thread, sweating in anticipation. I have a corporate person looking out for me, but i think she also is busy with real work
Well they have popped up on ebay already... Just saw 3 of them, http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=htc+kaiser&category0=
the seller has no feedback, account is new, and he's listed them as bids. Already at some 700 USD with 6 days to go... Damn these people are stupid! Anyone remember the Moto RAZR? yea... 1600 USD on ebay! Some poor dumbasses paid that much... and I see this going just as high, if not higher.
This kaiser anticipation is quite entertaining.
yet its killing me!
clove.co.uk also has them in stock
U.S. Co. claims in stock on the 7th
Don't know much about this outfit, just happened to run across it:
http://www.elite-electronix.com/product_info.php?products_id=1015
Well guys, I called my local AT&T store yesterday and asked about the 8925. Sales rep told me (after a brief hold time) that it would be released Sept. 11. That's a pretty sensitive day in the US, but the release of this phone would definitely make a dark day brighter!
Of course, she qualified her response with the fact that these dates are subject to change. I was thinking to myself....ohhhhh really?!!

Tmobile online now taking orders

Go to tmobile website and put gear vr in search box and click on gear vr option and order it for 99.99. They did not even advertise that it was available for order. I just ordered mine. I'm thinking first come first serve hopefully, it's sold out everywhere else and tmobile told everyone that they wasn't taking orders till November 27 so order asap.
Sent from my SM-G928T using Tapatalk
I made order yesterday, and my tracking number is still not shipped. Tmo. promised I would receive it by Monday lol
ssmr2t said:
I made order yesterday, and my tracking number is still not shipped. Tmo. promised I would receive it by Monday lol
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Any update on your order? I ordered mine on Saturday around 1pm EST, and my order status is still "Being Processed".
Is Best Buy selling these in store? I see it is not available for in store pickup on their website...
brucipher said:
Any update on your order? I ordered mine on Saturday around 1pm EST, and my order status is still "Being Processed".
Is Best Buy selling these in store? I see it is not available for in store pickup on their website...
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Thanks for your response, actually last night seemed all my UPS Status went from nothing (literally UPS site said the tracking number wasent in their system) to being on truck ready for shipment today. I cant stop looking for the truck! LOL
ssmr2t said:
Thanks for your response, actually last night seemed all my UPS Status went from nothing (literally UPS site said the tracking number wasent in their system) to being on truck ready for shipment today. I cant stop looking for the truck! LOL
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Awesome. My order does not even say "shipped" from T-Mobile...it just says "Being Processed" which makes me a little concerned that maybe they got a ton of orders and I won't be getting one any time soon. We'll see.
Did you pick regular shipping, or did you pay for next day shipping? I picked the free 2-4 day shipping.
I noticed that the Gear VR is now listed as out of stock the T-Mobile's website.
brucipher said:
Awesome. My order does not even say "shipped" from T-Mobile...it just says "Being Processed" which makes me a little concerned that maybe they got a ton of orders and I won't be getting one any time soon. We'll see.
Did you pick regular shipping, or did you pay for next day shipping? I picked the free 2-4 day shipping.
I noticed that the Gear VR is now listed as out of stock the T-Mobile's website.
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I picked next day overnight because the lady offered it for free, so why not? LOL.
Then, the next day (sat) I made a follow up, and for the inconvenience, they gave me a $30. credit!
On top of that, I complained to Best Buy last week because when I went to the store to get more information on the unit, none of the Samsung reps knew anything about it, or would make any effort to look into it in the computer. 3 different reps gave me 3 different "possible" dates.... I say "Possible" because they didn't want to bother looking at the computer. All I wanted to do was place an order in store if possible because I prefer to have my CC scanned in person and not have the number sent off to cyberspace.... all they had to do was take my money and they didn't want to, so I said screw it and called corporate and complained (took 5 minutes) and they sent me a $25. gift card LOL. So, essentially this thing will cost me about $45. in the end.
Mine is still being processed as well, now it's back available for ordering when it said out of stock last night...this tells me there system is screwing up so we may not have anything shipping anytime soon ...chatting now with tmobile specialist...will fill u guys in
Sent from my SM-G928T using Tapatalk
I have one on back up order at samsung.com, they said that will ship on the 30th so fingers crossed
Sent from my SM-G928T using Tapatalk
Okay, the gear VR is still in Stock at tmobile , but please keep this to ourselves for now, we don't want no order screw ups or extended waiting periods for our shipments
Sent from my SM-G928T using Tapatalk
jamesrick80 said:
Okay, the gear VR is still in Stock at tmobile , but please keep this to ourselves for now, we don't want no order screw ups or extended waiting periods for our shipments
Sent from my SM-G928T using Tapatalk
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Thanks for doing some leg work and looking in to this. I keep hoping for an email with a tracking number, but still nothing.
I did online chat with T-Mobile earlier today, and they assured me I should have it in 24-48 hours, but I am still feeling skeptical. When I look at T-Mobile's website it is still showing as out of stock for me.
brucipher said:
Thanks for doing some leg work and looking in to this. I keep hoping for an email with a tracking number, but still nothing.
I did online chat with T-Mobile earlier today, and they assured me I should have it in 24-48 hours, but I am still feeling skeptical. When I look at T-Mobile's website it is still showing as out of stock for me.
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No problem, the rep also said everyone who ordered this weekend will receive their shipments this week, I'm just waiting for my shipment and tracking email too ....
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Now back out of stock....my ocd is kicking in lol
Sent from my SM-G928T using Tapatalk
I buy my Friday from Samsung Germany and get it today.
Gesendet von meinem SM-G925F mit Tapatalk
No word on shipment yet, I'm still being processed sucks..........
Sent from my iPad using Tapatalk
jamesrick80 said:
No word on shipment yet, I'm still being processed sucks..........
Sent from my iPad using Tapatalk
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Yup...still being processed here as well. Damn T-Mobile.
ssmr2t said:
I picked next day overnight because the lady offered it for free, so why not? LOL.
Then, the next day (sat) I made a follow up, and for the inconvenience, they gave me a $30. credit!
On top of that, I complained to Best Buy last week because when I went to the store to get more information on the unit, none of the Samsung reps knew anything about it, or would make any effort to look into it in the computer. 3 different reps gave me 3 different "possible" dates.... I say "Possible" because they didn't want to bother looking at the computer. All I wanted to do was place an order in store if possible because I prefer to have my CC scanned in person and not have the number sent off to cyberspace.... all they had to do was take my money and they didn't want to, so I said screw it and called corporate and complained (took 5 minutes) and they sent me a $25. gift card LOL. So, essentially this thing will cost me about $45. in the end.
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So, did you get yours yesterday? If so, what do you think?? Which phone are you using with it?
Starting to feel like tmobile doesn't have anymore stock, no shipping notification yet?
Sent from my SM-G928T using Tapatalk
jamesrick80 said:
Starting to feel like tmobile doesn't have anymore stock, no shipping notification yet?
Sent from my SM-G928T using Tapatalk
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Nope...still no shipping notification. The online chat people are useless too. They just keep telling me I should receive it by the end of the week (i.e 2-4 business days)...but since I ordered it on Saturday, you would think it would have shipped yesterday. That leads me to believe T-Mobile F'd this one up.
Wish I did one day shipping now...maybe it would have helped...but Samsung USA online store said they will be shipping back orders on 30th...I have one with them too...so if both come I will sell one for double on eBay
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jamesrick80 said:
Wish I did one day shipping now...maybe it would have helped...but Samsung USA online store said they will be shipping back orders on 30th...I have one with them too...so if both come I will sell one for double on eBay
Sent from my iPad using Tapatalk
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Just got off the phone with T-Mobile. They sadly just confirmed that it is backordered with no anticipated ship date. What a crock.
The girl said they can get shipments on Tuesdays and Thursdays, but that really doesn't help at all.
What a bunch of BS.

Sprint N8 ordered online, receipt

Anyone order their Note 8 from Sprint online and successfully used the Samsung promotion?? Samsung isnt accepting mine (receipt screenshot)
I took a picture of the packing slip and mine has been approved and shipped already. I still can't seem to register Samsung Pay though.
Psychopassive said:
I took a picture of the packing slip and mine has been approved and shipped already. I still can't seem to register Samsung Pay though.
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Shame here it's coming
Psychopassive said:
I took a picture of the packing slip and mine has been approved and shipped already. I still can't seem to register Samsung Pay though.
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Exactly what I did and it worked and I have a shipping date.

Note 8 Return no more promotion??

So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Did you return it or exchange it for another Note 8?
Dodge DeBoulet said:
Did you return it or exchange it for another Note 8?
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Yes I did
alfamega190 said:
Yes I did
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I also tried another claim and it got rejected
alfamega190 said:
Yes I did
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I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
alfamega190 said:
I also tried another claim and it got rejected
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Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Ryland Johnson said:
I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
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I did the SD card n charger
alfamega190 said:
I did the SD card n charger
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I thought maybe it disappeared cuz I exchanged my phone for another.
kat3k said:
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
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That's a very clever tactic Samsung used. From a profitable point of view. This was my first direct order from Samsung, think next time I'd stick with my own provider. Least returns and replacement is easier. Not that I've sent anything back to Samsung , wife and I ordered a Note 8 each.
Sent from my SM-N950U using Tapatalk
alfamega190 said:
So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
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Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Gerbowski said:
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
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U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
alfamega190 said:
U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
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Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
alfamega190 said:
Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
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Ooh man. Maybe that means ill get confirmation soon. I submitted mine info the 15th. But what about the tmobike BoGO deal? Anyone got info on how long that takes?
Says up to 8 weeks for the bogo promo, but I also had to return a device and resumitted a third claim in case the first one got cancelled or anything due to the exchange, I checked yesterday on Sammy website and it showed my first two were about to be shipped and the third newest claim got denied saying it was out of the date or something but I know it wasnt.

Note 9 United States Thread (Rumours, pricing and order updates for all carriers)

Hey all its that time of year again where we get all excited about the new note phone here in the greater United States.
Feel free to post All US based news and preorder Info etc.
Are you jumping on board, which phone are you coming from what features made you switch or upgrade.
For myself I have had nearly every note since the first one. I currently have the 8.
Here's hoping the ninth edition is something special
$1,250 for the 8GB version. That is rough, man. IDK that I'll do that.
It's a no for me.
Semantics said:
I'm really pissed the US isn't getting black. I don't get understand only 2 colors.
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I agree ... but plan on putting a case on it anyway ... i know they are supposed to be selling S-Pens so hopefully wont be stuck with a yellow high lighter for too long
Anybody know why they don't have the Black, or Copper color for preorder?
Sent from my SM-N950U1 using Tapatalk
Semantics said:
I'm really pissed the US isn't getting black. I don't get understand only 2 colors.
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you can put a case on!
Akrifay said:
I agree ... but plan on putting a case on it anyway ... i know they are supposed to be selling S-Pens so hopefully wont be stuck with a yellow high lighter for too long
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dallasmanic said:
you can put a case on!
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That's the other issue. I don't want to have to buy an S-Pen, because I don't want to be writing with the banana in the phone. I do use cases, but I use clear slim cases, and I don't want a ridiculous blue or purple phone.
Just completed my order with TMo 81 dollars with JOD
I called and the rep first told me it wasn't eligible for JOD then tells me it's $280. Have you had your account for more than 3 years?
TPR300C said:
I called and the rep first told me it wasn't eligible for JOD then tells me it's $280. Have you had your account for more than 3 years?
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Yes, she said she was able to give me that price bc of my long standing account. I was like it should of been bc of JOD bc that's the reason we it.
Just got off the phone with 2 reps that aren't even willing to pull up my account when I mention JOD. Both first tell that it's not eligible for JOD then tell me it's $280 what even pulling my account up. I'll just call tomorrow. Hopefully I can speak with someone who knows what's going on. Thanks for the response.
Here is a ss
Kinda surprised they are not offering the 512gb micro so card as a gift. Dont need the headphones. Also curious about color choice. I might play the wait and see game. I really like the 512gb model, and blue reminds me of both my note 7's . I will get the unlocked version tho, best thing I ever did with the note 8 was going unlocked.
Sent from my Galaxy Note8 using XDA Labs
I ordered the blue 128gb unlocked from Samsung.com Anyway this morning my bank account was charged the full amount!!!!
Does this mean they might be shipping soon? When I ordered the s8 plus and Note 8 from them they didn't charge me until they were getting ready to send the phones out.
128gb unlocked version from Samsung.
Helk the promotions!
gharris040604 said:
Here is a ss
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My shipping was waved, ordered through Twitter TMobile Help.
Originally wasn't going to order when the initial rumors were that of the 280 down.

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