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When You Register Your Qualifying Card On Samsung Pay On Your Galaxy S6, S6 Edge, S6 Edge+ Or Note5
Now for a limited time only, activate Samsung Pay on your Galaxy S6, S6 edge, S6 edge+ or Note5 with your Samsung Account ID and register a qualifying card with Samsung Pay, and receive a free Wireless Charging Pad.** Offer expires 11/08/2015. Not all credit or debit cards are compatible with Samsung Pay. Your card must be compatible with Samsung Pay in order for you to register it with Samsung Pay and qualify for this offer. http://www.samsung.com/us/explore/latest-galaxy-smartphones/
You're late to the party man lol, this is old news.
Sent from my SM-N920T using Tapatalk
Didn't that offer expire a few weeks ago?
Sent from my SAMSUNG-SM-N920A using Tapatalk
I did see one a few weeks ago. Seems to be a new one. Maybe since verizon just rolled out samsung pay.
Do you know how long til they confirm you will get it?
I got mine today.
Samsung sent me 2 of them, both black. Not sure how this happened, but I am not going to argue, that's for sure.
The weird part is I got an email yesterday telling me it was still on back order. Maybe that is for the other 5 they are going to accidentally send me?
InFiD3ViL said:
I got mine today.
Samsung sent me 2 of them, both black. Not sure how this happened, but I am not going to argue, that's for sure.
The weird part is I got an email yesterday telling me it was still on back order. Maybe that is for the other 5 they are going to accidentally send me?
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how long did it take from submitting form to receiving the unit?
skchan2 said:
how long did it take from submitting form to receiving the unit?
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I ordered it the same day that the full version of Samsung Pay came out, which I think was the 28th of September.
Come to think of it, I had a lot of issues getting the order to complete since I think the site was getting hammered with requests for the offer. I am thinking that may be how I wound up getting 2 of them. I remember having to try and re-submit the order multiple times because it would time out on almost each step.
So 30 days from order to front door. That's not too bad for that kind of promotion. Faster than most rebates too.
Has to be a new offer.
Offer valid 10/28/15 – 11/8/15
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
ErickF said:
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
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The T&C say no.
I put in for each of our phones.... so 3 of them should be delivered.
I got the phone on 9/29 signed up the same day. Rooted it and said goodbye to samsung pay 10/29. Coincidentally the same day they shipped me the free charger.
The new offer is not working on my wife's note5. She just signed up and added a card today but the app says the promotion is expired. WTF Samsung!
I noticed the dates on the app are dofferent. Maybe try their website. What cards are yall using? I'm having trouble just trying to find a correct card
ErickF said:
Anyone know if you used the previous promotion if you will be able to use this one again? cant check right now so if someone has let us know. thanks
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Its worth a shot anyways. This time they don't provide a promo code that is on your phone like they did with the first promo. Samsung got smart and are tracking it by IMEI and Wifi MAC Address this time around so it should only be a 1 time thing now.
954wrecker said:
I got the phone on 9/29 signed up the same day. Rooted it and said goodbye to samsung pay 10/29. Coincidentally the same day they shipped me the free charger.
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Why are you surprised? Once you do the offer and get the promo code and make the Samsung order, Samsung doesn't check to see if you are still using it.
bagged00 said:
I noticed the dates on the app are dofferent. Maybe try their website. What cards are yall using? I'm having trouble just trying to find a correct card
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Really dude? Check the link below it tells you all the cards it supports.
http://www.samsung.com/us/samsung-pay/
USA only, ****in hell.
ericdabbs said:
Really dude? Check the link below it tells you all the cards it supports.
http://www.samsung.com/us/samsung-pay/
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Awesome reply. However I've already been on their website along with their app. I have 2 of the 5 cards they say to have and they don't work. Hence my question what cards are you guys using?
I had 5 different Amex cards linked and working for a month before i got rid of it and finally rooted it a few days ago
I've been able to sign up for it but the status has been "pending" for like over a week now.
Sent from my SM-N920S using Tapatalk
cajunaggie87 said:
I've been able to sign up for it but the status has been "pending" for like over a week now.
Sent from my SM-N920S using Tapatalk
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It took me almost a month, but I finally got mine delivered this week. Works and was completely free. Can't complain.
OK, calling T-Mobile and they claim they'll bill me for the Note7. Well, that makes no sense as I paid when I bought it. But just to get more info, I called the Samsung return line. They'll mail you a fireproof box and let you mail it back.
First, you go through someone who tries to convince you it's easier to take it back to T-Mobile. That may be true. Then you get the return group. They handle the phone, screen protectors and cases. Another group handles other return items.
With no receipts, you get $874 (IIRC) for the phone, $25 for a case and $10 for a screen protector. With receipts you get what you paid.
Two of three told me no returns on the wireless charger. One said yes on the charger purchased 3rd party.
One said $100 for the Gear VR. One said no return on Gear VR purchased 3rd party, and was cagey on any refund for a promo Gear VR. All said you'd get a check.
Procedure was to send an email listing all items you wanted refunds on with any receipt copies. (I think you can then check if everything is approved for refund before sending it back.) They'd send fireproof box in 5-7 days. You return box with refund items. Check arrives about 2 weeks later. All said additional $25 loyalty payment or $100 if you exchanged for another Galaxy.
I've got two phones, two VRs (one purchased and one promo) and a wireless charger that are useless. If I can return the charger and VRs, I'll go that route instead of direct to T-Mobile.
Has anyone else gone direct to Samsung?
T-Mobile removed my Note 7 from my account and Samsung sent me a fireproof box on 10/17 and they received it 10/24 with my case and screen protector. I already returned most my accessories to Amazon for full refunds. 2 weeks will be this Monday. I haven't received my check yet
I still have my Note 7. I've haven't had any heating issues, and even charged it overnight. Am keeping it until am forced to return it. Power House!
Sent from my SM-N930T using XDA-Developers mobile app
Talking to samsung now.
I call tmobile store every day looking for a black s7 edge (my old phone). No one has any.
Finally called the 1800 number and got someone who knows something. The lady said the black s7 edge has been pull from there site and they cabt even order them. So there isnt anything they can do if i want the black model.
So calling samsung now. Hopefully all will work out and they give me the phone i want.
If not then idk. Probably leave samsung all together, even tho ive been with them since the s2
---------- Post added at 10:00 AM ---------- Previous post was at 09:31 AM ----------
Just got off the phone with them.
They set it up for someone from there company. To meet me. (sounds weird)
But got transfer from over sea to the US. The US lady said that they will contact my via phone. Setup a meet in the area. They will inspect the phone to verify all information.
Then i will be giving the BLACK tmobile s7 edge.
They will then pay for any acc i bring.
After that i will have to contact tmobile and let them know i did the exchange via samsung. (guess so tmobile can still charge me, i dont know ill have to see on that part).
They did say they will refund the difference and a small amount for all the trouble. Which i am guessing is the $100 that you get in store.
Has anyone gotten a refund for anything other than screen protector or case? I'm wondering about the Gear VR and the Samsung wireless charger we bought.
SkyPhone said:
Has anyone gotten a refund for anything other than screen protector or case? I'm wondering about the Gear VR and the Samsung wireless charger we bought.
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both of those items are not specific to the NOte 7 so you probably wont be getting a refund especially from what I have been reading. Plus its not like you cant use it with the other Samsung products out there.
playya said:
both of those items are not specific to the NOte 7 so you probably wont be getting a refund especially from what I have been reading. Plus its not like you cant use it with the other Samsung products out there.
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We bought them because Samsung sold us a device that would work with them. Now we don't have anything that will work with them. It's financial harm to us caused by their recall. We shouldn't have to keep devices we paid for that are useless to us or take a loss by trying to resell as used. We were told by the Samsung rep that we'd be reimbursed, but it's not clear if he was correct.
SkyPhone said:
We bought them because Samsung sold us a device that would work with them. Now we don't have anything that will work with them. It's financial harm to us caused by their recall. We shouldn't have to keep devices we paid for that are useless to us or take a loss by trying to resell as used. We were told by the Samsung rep that we'd be reimbursed, but it's not clear if he was correct.
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I completely understand what you're trying to do but understand either one of those items are not specific to the Note 7 it's not like they won't work with other Samsung products.That may be what they tell you, I have come across other people with the same situation that have been told because they can be used with other Samsung products that there was no refund available for them. Don't hurt to try though good luck
SkyPhone said:
OK, calling T-Mobile and they claim they'll bill me for the Note7. Well, that makes no sense as I paid when I bought it. But just to get more info, I called the Samsung return line. They'll mail you a fireproof box and let you mail it back.
First, you go through someone who tries to convince you it's easier to take it back to T-Mobile. That may be true. Then you get the return group. They handle the phone, screen protectors and cases. Another group handles other return items.
With no receipts, you get $874 (IIRC) for the phone, $25 for a case and $10 for a screen protector. With receipts you get what you paid.
Two of three told me no returns on the wireless charger. One said yes on the charger purchased 3rd party.
One said $100 for the Gear VR. One said no return on Gear VR purchased 3rd party, and was cagey on any refund for a promo Gear VR. All said you'd get a check.
Procedure was to send an email listing all items you wanted refunds on with any receipt copies. (I think you can then check if everything is approved for refund before sending it back.) They'd send fireproof box in 5-7 days. You return box with refund items. Check arrives about 2 weeks later. All said additional $25 loyalty payment or $100 if you exchanged for another Galaxy.
I've got two phones, two VRs (one purchased and one promo) and a wireless charger that are useless. If I can return the charger and VRs, I'll go that route instead of direct to T-Mobile.
Has anyone else gone direct to Samsung?
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I like to know, did they pay you back the tax they charged on the phone and accessories?
I sent my phone back to samsung direct in their "fire proof box". The customer service rep told me to put all accessories I bought for the Note7 in the box. If I had no receipt I would get market value for them. It was just the items I bought from ebay. I called yesterday to check the status since it has been 15 days now since they received it and she confirmed they have my phone and check will be mailed by end of the week. My phone was bought through Tmobile installment plan and was removed from my account without me turning the phone in so I am attempting to double dip for their inconvience. I have a V20 and hate it.
rxkelly75 said:
I sent my phone back to samsung direct in their "fire proof box". The customer service rep told me to put all accessories I bought for the Note7 in the box. If I had no receipt I would get market value for them. It was just the items I bought from ebay. I called yesterday to check the status since it has been 15 days now since they received it and she confirmed they have my phone and check will be mailed by end of the week. My phone was bought through Tmobile installment plan and was removed from my account without me turning the phone in so I am attempting to double dip for their inconvience. I have a V20 and hate it.
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Click to collapse
I'd appreciate it if you'd confirm that you get reimbursed for anything other than a screen protector and case.
Those two items I was told will be reimbursed at market value of $25 for case and $10 for protector.
I've got the V20 also. It's not as nice as the N7, but at least it's rooted and I can run Google Assistant. I'd really like to use the Gear VR, but that seems impossible.
SkyPhone said:
I'd appreciate it if you'd confirm that you get reimbursed for anything other than a screen protector and case.
Those two items I was told will be reimbursed at market value of $25 for case and $10 for protector.
I've got the V20 also. It's not as nice as the N7, but at least it's rooted and I can run Google Assistant. I'd really like to use the Gear VR, but that seems impossible.
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When and if this check gets here I will confirm.
Have you gotten the check back from Samsung yet? Skeptical if I should return my phone back to them..
vmalkan said:
Have you gotten the check back from Samsung yet? Skeptical if I should return my phone back to them..
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Still no check here
We just got the fireproof boxes. We sent an email listing the items we proposed to return (exactly according to the reps instructions by phone), but haven't heard anything yet. We're planning to wait until they confirm what we can return and the refund amount.
I just received 2 emails from Samsung that my ticket was approved and I will receive my check for $924.49 in 2 to 3 days by UPS. No tracking number though.
thats good.
i am still waiting on my s7 edge to come.
They gave me a tracking number a few days ago but still havent updated pass billing.
There suppose to be sending me a s7 edge and taking back my note 7. I dont know how they are going to do the price different or tmobile EIP.
I guess i will see.
The only thing that i can see that isnt right, right now is the ups billing is for 1.0lb Which isnt the right weight if they are suppose to send a return box and new phone.
Well i guess we will see what happens. This has been a long long process.
Well today I received my check 8 days after the 169 samsung email
I still have my note 7. if I return it, will they refund the money I paid so far to T-Mobile? I preordered it.
Sent from my SM-N930T using Tapatalk
zbms said:
I still have my note 7. if I return it, will they refund the money I paid so far to T-Mobile? I preordered it.
Sent from my SM-N930T using Tapatalk
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I was wondering that too about my preorder money. I wonder how people got their note7 off eip without turining them in. I wonder if it's because they switched to using another phone.
Anyone have a link to the preorder gifts to register your phone?
Sent from my SM-N900V using XDA Free mobile app
Download the Shop Samsung app in the Samsung store and hit the Promotions link on the left side menu. From the Note 8 of course.
Ugh. I'm not activating it till tomorrow. I tried using my note 3 but it wouldn't work.
Sent from my SM-N900V using XDA Free mobile app
Kind of unrelated but when I went to that Samsung app it showed an option to purchase a s8 plus for 11.99 total price. I tried to do it but then it popped up to 899. Luckily I took a screen shot, wonder if I can press this and get a second phone for $12 ?
Sent from my SM-N900V using XDA Free mobile app
I registered for the camera gift yesterday evening. It shipped this evening and I should have it on Monday per FedEx tracking, woot!
You need to do it from your Note 8 even though the web site says you can do it via the web. It would just link me to the Samsung app. Once I opened that it recognized my Note 8 and asked me the basic questions and then I made my choice. I took a picture of the receipt and within an hour I got the "Congratulations" email. They are supposed to ship around 9/25 based on what the Samsung app said.
Mike02z said:
You need to do it from your Note 8 even though the web site says you can do it via the web. It would just link me to the Samsung app. Once I opened that it recognized my Note 8 and asked me the basic questions and then I made my choice. I took a picture of the receipt and within an hour I got the "Congratulations" email. They are supposed to ship around 9/25 based on what the Samsung app said.
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How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
MACHEK said:
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
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That's a gift for collaborators and reviewers who promote Samsung.
MACHEK said:
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
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If you order direct from Samsung everything comes together. If you order from a carrier, you have to send in documentation before they ship the gifts to you.
Got it registered, hopefully I get the 256gb card as well!
Sent from my SM-N950U using XDA Free mobile app
MACHEK said:
Got it registered, hopefully I get the 256gb card as well!
Sent from my SM-N950U using XDA Free mobile app
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Fingers crossed here as well. I wouldn't be surprised if those were reserved for the folks that bought directly from Samsung, though.
---------- Post added at 09:34 AM ---------- Previous post was at 09:30 AM ----------
Mike02z said:
You need to do it from your Note 8 even though the web site says you can do it via the web. It would just link me to the Samsung app. Once I opened that it recognized my Note 8 and asked me the basic questions and then I made my choice. I took a picture of the receipt and within an hour I got the "Congratulations" email. They are supposed to ship around 9/25 based on what the Samsung app said.
Click to expand...
Click to collapse
You can check the current status of your promotion fulfillment in the app as well. It looks like the date's been pushed out to the week of 10/2 now, at least for me.
MACHEK said:
How is it that some of these people online posting on YouTube are showing they got a large box with both the charger and the memory card all at once with the phone? I didn't have that option?
Click to expand...
Click to collapse
Note sure what to say. I could understand that if Samsung was shipping early and the free items came with it but I don't believe Samsung is shipping yet. The only carrier I know for sure has shipped is VZW and since this is a an offer direct from Samsung, not sure how anyone in the US would have received their gifts yet.
Mike02z said:
Note sure what to say. I could understand that if Samsung was shipping early and the free items came with it but I don't believe Samsung is shipping yet. The only carrier I know for sure has shipped is VZW and since this is a an offer direct from Samsung, not sure how anyone in the US would have received their gifts yet.
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People that ordered directly from Samsung started receiving their phones yesterday. Sprint Customers on Wednesday. I know T-Mobile has provided shipping information but I don't know that anyone has received theirs yet.
Registered for the wireless charger and SD card this morning. Accepted and shipping 10/9 but hopefully sooner
Dodge DeBoulet said:
People that ordered directly from Samsung started receiving their phones yesterday. Sprint Customers on Wednesday. I know T-Mobile has provided shipping information but I don't know that anyone has received theirs yet.
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I'm with Sprint and got mine Tuesday around noon. Went to Best buy for a case and they had to go in the back to bring them out, so I got a case and screen protector. The girl who sold me them looked all "butt-hurt" because her Note8 wasn't coming till Wednesday or Thursday. Ordered my 360 camera and it was processed and shipped on Thursday, should be here Saturday or Monday. And I got $200 off the phone too! Battery life is AMAZING and the Gearvr that shipped with the S8+ works great too...phone stays cool and zero lag
So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Did you return it or exchange it for another Note 8?
Dodge DeBoulet said:
Did you return it or exchange it for another Note 8?
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Yes I did
alfamega190 said:
Yes I did
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I also tried another claim and it got rejected
alfamega190 said:
Yes I did
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I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
alfamega190 said:
I also tried another claim and it got rejected
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Click to collapse
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Ryland Johnson said:
I don't think you understood the question? With an exchange your gift should not be affected. If you started a new order process no free gift will be available. What option did you take?
Ryland :good:
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I did the SD card n charger
alfamega190 said:
I did the SD card n charger
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I thought maybe it disappeared cuz I exchanged my phone for another.
kat3k said:
Here's what I learned the hard way: Samsung does not do exchanges. It does returns and re-orders. I have just had to do this and probably will not get the incentive items that I had to return with the first phone (pre-ordered 8/24). In addition, it was their web page that had problems and made re-orders impossible. And good luck talking to their sales department, which made promises and assurances that were not true. Dealing with them has been a nightmare and I will NEVER AGAIN order directly from Samsung. It's beyond me how they can make the electronics they do and not be able to make a web page that works. They told me over and over they were aware of the web problems and were working on it. But of course by the time it got resolved, incentives were over. Just a word to the wise so you know what to expect.
Click to expand...
Click to collapse
That's a very clever tactic Samsung used. From a profitable point of view. This was my first direct order from Samsung, think next time I'd stick with my own provider. Least returns and replacement is easier. Not that I've sent anything back to Samsung , wife and I ordered a Note 8 each.
Sent from my SM-N950U using Tapatalk
alfamega190 said:
So I returned my Note 8 on September 26 to get a replacement for LTE issues. Today I went n checked my promo status which was claimed on Sep. 12 and it's not there anymore. Any ideas?
Click to expand...
Click to collapse
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Gerbowski said:
Call customer support ASAP and request promotional item(s). Samsung has extended their promotion to October 15th, based on a friend of mine who showed me his order placed AFTER September 24th and had spoken to customer support. I saw the shipment tracking info, so I'd try again.
Click to expand...
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U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
alfamega190 said:
U was checking through the app and it giving me nothing. So I went to the Samsung browser and my claim is still there. So I think I'm good
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Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
alfamega190 said:
Jus got shipping confirmation today. Expected Thursday. I claimed wireless charger and SD card.
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Click to collapse
Ooh man. Maybe that means ill get confirmation soon. I submitted mine info the 15th. But what about the tmobike BoGO deal? Anyone got info on how long that takes?
Says up to 8 weeks for the bogo promo, but I also had to return a device and resumitted a third claim in case the first one got cancelled or anything due to the exchange, I checked yesterday on Sammy website and it showed my first two were about to be shipped and the third newest claim got denied saying it was out of the date or something but I know it wasnt.
I see various posts referring to both shippers , most referring to carrier shipped phones. Having never ordered any of my previous Samsung phones directly from Samsung, who do they normally ship with? I get the impression it's FedEx although I'd prefer UPS. With FedEx, if experience is any indicator, he'll stand in the street and throw the package at the house, fake the signature and drive off.
When I pre-ordered my Verizon S8+ in 2017 through Samsung.com it delivered via FedEx.
I'm not sure if the phones ship from Samsung or from our carriers (if it's a carrier specific model) or if they have changed their carrier in the last 2 years.
From what I've seen for the S10, those who have pre-ordered from Sprint have UPS labels created.
I just got my shipping notice for my S10+. It's coming UPS from T-mobile
naquadriax said:
I just got my shipping notice for my S10+. It's coming UPS from T-mobile
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Thanks, I knew the carriers used UPS, but I was wondering about Samsung.com.
Tel864 said:
Thanks, I knew the carriers used UPS, but I was wondering about Samsung.com.
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Click to collapse
Always fedex in my case buying from samsung.com
iraqgsm said:
Always fedex in my case buying from samsung.com
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Thanks, at least they come by earlier in the day. I'm right down the street from UPS and I always have an after dark delivery with them.
FedEx brought my S9+. I think I left an auth form in case it needed a sig but I'm pretty sure it didn't. They are always early at my house too even though they travel quite a ways.
dmb219 said:
FedEx brought my S9+. I think I left an auth form in case it needed a sig but I'm pretty sure it didn't. They are always early at my house too even though they travel quite a ways.
Click to expand...
Click to collapse
Thanks, but looking at their FAQ one of the questions is why they require a signature for the phone. I'm going to assume it does just in case.
Tel864 said:
Thanks, but looking at their FAQ one of the questions is why they require a signature for the phone. I'm going to assume it does just in case.
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Click to collapse
That phone might have needed a sig. My Pixel that came last fall didn't but the Samsung might have. That would be why I left the sig auth form since I was at work that day. this is the form I used.