Database Develop

Nexus One hardware issue.

ok it doenst happen when i lay the phone down on the surface and click on the screen it works perfectly
however when i hold it with my right hand and touch the middle of the screen with my thumb
it opens up phone dialer, or appdrawer or vibrante cause it clicks the capacitive button.
when i hold it with my left hand it gets a little bit better but it still does.
if i hold the nexus carefully and touch the screen , it works, when i hold it like this
the things gets better when i put a thick case like otterbox..
is this a hardware issue? ( found similar video on youtube)
my phone is rooted but can i still get a replacement phone?( already put everything back to stock)
and if i do get a replacement, are they going to charge me with anything?
my current nexus one trackball doenst scroll up but everything else works.
How many of you guys got a replacement even though your phone was rooted?

Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone

it's a hardware issue...
all you can do is not grip the phone too closely to the edge of the screen. It registers touches even if you are not touching the screen completely. But that to be a problem you have to have giant hands
I've had this happen to me once since I had it from launch day. It did happen with my Otterbox commuter series, and a clarivue screen protector. But I turned it off and on again and it was fine.
anyway as stevio jobsio whould say, you're holding it wrong

ChongoDroid said:
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
Click to expand...
Click to collapse
ok so it is a hardware issue?
no i am not touching any part of the screen. i made sure i wasnt touching the screen.
but it does happen when i hold my phone closely to the edges.
i never had this kind of issues with other touch screen phones..

Well I dunno... One finger at a time and your good to go unless you got fat hands lol
Sent from my Google Phone

I can confirm that my device too does this. When lying in bed I browse the net with one hand and try and scroll....the edges of the touchscreen seem to register depression when the chassis is pushed or gripped too hard also.
It's a minor irritation to me, but I agree it is a hardware issue.

A multi-touch issue masquerading as a touch sensitivity issue?

Ok, so I thought I was having a touch sensitivity problem on my Nexus 4, because often a touch or a swipe would go unrecognized...
Then I realized I was noticing it especially in these two situations:
-Turning wifi slider switch on/off
-Swiping back to a previous tab in chrome
Turns out, what was going on was when I reached that far with the thumb, my palm was touching the curved edge of the screen, making it think I was already touching with a different finger. This "numbed" the screen from my intended touch until I shifted my hand slightly, releasing the unintended multi-touch situation. This made the issue seem sporadic.
I am not saying this is what all other people are experiencing, I am just putting it out there in case someone else is unknowingly doing the same thing. I could also imagine typing errors on the far side of the keyboard for people with certain hand shapes.
It seems almost unavoidable due to the thin bezel and rounded edge, but I would think problem could be avoided with some clever "palm touch near edge" recognition code, but until then I just have to get used to not gripping the phone so tight.
-copperwatt

I think that might be the case also. In some instances, it seems like I can't tap on the screen, but it can swipe and if I reposition my hand, it will work.

[Q] Touchscreen edge margin

My Note seems unable (or unwilling) to detect touchscreen contact within a relatively small margin of each edge.
Using the 'Pointer location' option in Developer Options, I can see that no matter where along the edge I put my finger, it seems to clamp it to 20px away from the edge. Taking the left edge, for an example, I can see the line tracking my finger up until I hit the margin, and then it will go no further left. It is still detecting the press, though, moving my finger up and down will result in a perfectly straight line being drawn parallel to the edge of the screen.
I'm using PA3 (RC3). Either the problem doesn't exist or I just didn't notice on stock. I only became aware of it when attempting to mess around with the new 'Pie' thing in PA, and realising that it's somewhat difficult for PA to detect the gesture when the edge of the screen isn't registering the touch!
I'd appreciate it if anyone could quickly check whether their Note has the same issue, or if anyone is aware of a way of expanding the area on which touches will be registered.

Aryzvalos said:
My Note seems unable (or unwilling) to detect touchscreen contact within a relatively small margin of each edge.
Using the 'Pointer location' option in Developer Options, I can see that no matter where along the edge I put my finger, it seems to clamp it to 20px away from the edge. Taking the left edge, for an example, I can see the line tracking my finger up until I hit the margin, and then it will go no further left. It is still detecting the press, though, moving my finger up and down will result in a perfectly straight line being drawn parallel to the edge of the screen.
I'm using PA3 (RC3). Either the problem doesn't exist or I just didn't notice on stock. I only became aware of it when attempting to mess around with the new 'Pie' thing in PA, and realising that it's somewhat difficult for PA to detect the gesture when the edge of the screen isn't registering the touch!
I'd appreciate it if anyone could quickly check whether their Note has the same issue, or if anyone is aware of a way of expanding the area on which touches will be registered.
Click to expand...
Click to collapse
try the touch screen benchmark app found on the play store to know if you have any problem with the touch screen

terminator_5505 said:
try the touch screen benchmark app found on the play store to know if you have any problem with the touch screen
Click to expand...
Click to collapse
I wasn't sure to which app you were referring, but I found one that was able to fairly clearly show the issue. I took a screenshot and attached it to this post.
Each of those lines was drawn from or to the edge of the screen. You can see they all stop significantly before the boundary. The app is ScreenTouchTest, if someone would mind repeating the experiment and seeing what results they get!

Same thing happens with me. However, when using the S-Pen, the boundary gets to the right, ie the screen area increases. Here are two screen shots, one with finger and the other with S-Pen.
P.S: sorry for the big pictures...

Dial *#0*# and do a screen test..
Sent from my GT-N7000 using Tapatalk 2

proximity sensor issue?

Anyone else seem to have a problem with the ambient light/proximity sensor on their N6? I've noticed that a lot of times when i make calls, the screen won't shut off when i put the phone to my head... often with that resulting in my cheek touching something, and the person on the other end not being able to hear me. If i leave the phone at an angle against my ear so my cheek doesn't touch the screen, eventually the screen will shut off, but won't come on when i take the phone away from my ear, resulting in me having to press the power button to turn the screen back on.

Had that happen to me yesterday ... Rebooted and it hasn't happened today.
Sent from my Nexus 7 using Tapatalk

I'm having a issue now. Phone call comes in and screen stays on. I did a reboot, factory reset even installed custom ROM. It was working the other day. Anyway to calibrate this thing? Or do we have a bad sensor.
Also now my phone won't rotate screen.
Sent from my Nexus 6 using Tapatalk

Do any of you happen to have a screen protector on? As there have been some users that have been reporting issues with certain screen protectors. I believe most are tempered glass protectors that are the cause of the problems.

I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk

v4npro said:
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Did you try going to settings , accessibility , power button ends call, toggle that on and off.

We own two new Nexus 6 devices that are rooted and decrypted. We have the same issue where the phone screen stays on during a call. Rebooting fixes for a short period (hours or so) but the problem comes back. Other threads show this to be an issue with other phones (nexus 5) with Lollipop. Not sure of a fix. These devices are only a few weeks old so it is not a dust issue.

Having the same issue that just suddenly started. Rebooting does not seem to help.

Happening here too. Frustrating.

My screen turns off when taking the phone to the ear but it doesn't turn on again after i take it away from my ear.

It's pretty bad on my phone. The screen turns on when I am on a call making the notification bar drop down. Also, the phone doesn't wake up when I pull the phone away from my fasce 80% of the time. When I am on a call the phone randomly vibrates like I am getting a notification and when I look I have nothing. With all of this going on, making phone calls on this device is a nightmare.

Restore clean wipe did nothing.
nexus 6

The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.

aditya2529 said:
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Click to expand...
Click to collapse
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6

Krunk83 said:
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Click to expand...
Click to collapse
What app

Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.

fazbender said:
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
Click to expand...
Click to collapse
Thanks I was just having a crazy time trying to install the front, similar case (glass protector in front) and ended up cutting a hole for the proximity sensor about 2 times the factory height, everything (seems) normal now. I used this program to help make the minimum cut, and align correctly. Did you run into any issues with the thin left & right vertical part of the front cover? Mine seems to "wrap" around the glass protector, not sure if it will stay there though

Wierd issue with Nokia 8.

I only got this phone couple of days back and I am having a strange problem.
After installing a screen guard, touch stops working when phone is lying on flat surface. Once I lift the phone, touch starts working again. This happens regardless of the phone is plugged or not in a power socket.
Removing screen guard resolves this issue. However, I installed three different screen guards of glass, plastic and rubber types and with each type touch stops working on a flat surface.
I also did a factory reset but it didn't help. I tried with case on and off but the problem still persists.
At this point I am clueless how to resolve this issue as the phone doesn't seem to be defective as touch works flawlessly without a screen guard.

Same here!
With glass screen protector I have this issue... Can't really use it while device lying on a table.

Hi... Same here also... I thought the screen problem but not even lying on the table but when in charging lying on the table also can't touch... And sometimes it's stuck when to touch... My nokia 6 i think also like that... Maybe the screen curve is??

I have screen protector bought from Taobao, no such problem on my Nokia 8, TA-1004.
The screen protector is not glass type, but looks like plastic type.

Another strange observation: If I plug headphone jack when the phone is lying on flat surface, touch starts working again.
I suspect this entire thing has to do with metal/glass body of the phone and static electricity generated or magnetic field around touch panel.
I don't have much knowledge on this type of scientific stuff so I am not sure what the problem is.

It's the cheap glass protector and its glue that is messing up the touch screen.

references said:
It's the cheap glass protector and its glue that is messing up the touch screen.
Click to expand...
Click to collapse
I thought so. But what about headphone jack fixing touch issues with screen protector on?
Also, I have used similar quality screen guards on Moto and Huawei phones at my home and they don't have this issue.

Nitg16 said:
I thought so. But what about headphone jack fixing touch issues with screen protector on?
Also, I have used similar quality screen guards on Moto and Huawei phones at my home and they don't have this issue.
Click to expand...
Click to collapse
Are you connecting it to headphones or speakers?
Maybe the capacitive buttons doesn't like the glue and messes up everything? You could try enabling these in the Developer Options: Show taps & Pointer location. Let me know what is happening

references said:
Are you connecting it to headphones or speakers?
Maybe the capacitive buttons doesn't like the glue and messes up everything? You could try enabling these in the Developer Options: Show taps & Pointer location. Let me know what is happening
Click to expand...
Click to collapse
Headphones.
Enabled taps and pointer location. When phone is not touching a flat surface everything works fine. A curve is drawn on screen showing various gestures and a circle is drawn to show taps.
When lying on flat surface, if I use any touch gestures (e.g. scrolling) curve is drawn once in 5-6 attempts. Same with taps, circles appear only once in a while.
It is all very erratic. When I repeatedely try to tap anything, I receive ghost touces at a different part of screen.

Just noticed that I don't need headphone jack to fix touch. Blocking 3.5 mm port with one finger also works. This is truly getting weird.

Have you shown it to the Service Centre? Do they have any theories?
Sent from my Pixel 2 XL using XDA-Developers Legacy app

No, since the phone works perfectly without screen guard, I think service center guys will simply tell me to use it without a screen guard.
But I will indeed show them this problem after few days, though I am not sure they will understand or will be helpful in this regard.

I think I am reaching somewhere. The antenna reception at the top might be messing with touch.
What I have observed that touching the top of the phone or keeping any object or my hand one inch away from top of the phone fixes touch issues.
If I remove the object or move it farther than one inch, touch becomes messy again.
If I put little pressure on bottom chin of the phone, the top of the phone raises a bit so that the top antenna is not close to flat surface any more. This also fixes touch issues. Lowering top part of the phone brings back touch issues.
Anyone else with this issue can test this?

This video exactly describes my issue:

I found that many phones had these issues in past including oneplus, lg, sony and galaxy phones. Everywhere it was mentioned that it is a grounding issue which is unfortunately a hardware detect.
My phone is fortunately within replacement window. So I will contact the seller and request for a replacement.

I was thinking about the grounding, but when you mentioned you used headphones i thought it couldn't be the case.
Keep us updated if you get it replaced.

Just received the replacement. Same problem on the new one
I don't know what to do now. No other phones in my family have this problem and that includes $200 budget devices. This is flagship and much more costly.

I will just summarize different cases in which the touch issues on a flat surface gets fixed on my device:
- Inserting headphone jack (with screen gaurd applied on display).
- Inserting charging cable (with screen guard applied on display).
- Touching any part of the phone with finger including blocking the headphone jack (with screen guard applied).
- Removing the screen guard.

I am tired of this sh*t. I have tried all things possible to fix it. I have also wasted money on 6 different screen guards to fix this issue.
Some guys on galaxy s8 forums mentioned that modern curved phones uses a touchscreen placement mechanism different than traditional smartphones (they were also having the same problem).
There were two possible solutions mentioned:
Find a screen guard that has glue all over, not just around the edges or at dots. Which means that screen guard should stick to the screen 100% flat without any gap, air or bubbles.
Second solution was to use a flip cover to protect the screen and no screen guard.
I will go with second solution and buy a flip cover. I simply have no energy left to hunt for screen guards that work properly on Nokia 8. Not to say that you will never know if it works or not unless you purchase it and stick on your phone.

Hi, I'm writing from Italy and I've the same problem, exactly the same problem, solvable with the same solutions you have proposed: remove the protective film (a glass screen guard in my case).
I'm noticing that the touch screen works perfectly with the protective film only if the phone is connected via USB cable to the battery charger or to the pc.