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Xperia Z Water Damaged

Hello there xda community... I am new to this forum and have just succesfully managed to wreck my Xperia Zs screen.
I have only wanted to clean my phone under the sink (its rated for low jets of water) wiped it dry and then after a few minutes, fractal structures if I may call it, started to creep up all over the screen.
It started slowly from the corners jumping all across the screen in seconds. (very weird)
I have uped some screen shots! This is my second Z i got. My first one, I exchanged it because it had burned pixels on the screen with which I could not live with.
I just dont seem to be lucky with this phone! :/
I had all ports closed and no water was detected by the detectors. I believe the leak came from the power or volume buttons but who knows?
I feel like my trust to Sony is broken.
I have seen others put it under the pool with no probs... but well someone has to be the lucky one! :/
I think am gonna turn back to my old Nokia 3330!
P.S do you think that I stand a chance of exchanging it since no water detection was triggered? Am going to try any way.

kokoscy said:
Hello there xda community... I am new to this forum and have just succesfully managed to wreck my Xperia Zs screen.
I have only wanted to clean my phone under the sink (its rated for low jets of water) wiped it dry and then after a few minutes, fractal structures if I may call it, started to creep up all over the screen.
It started slowly from the corners jumping all across the screen in seconds. (very weird)
I have uped some screen shots! This is my second Z i got. My first one, I exchanged it because it had burned pixels on the screen with which I could not live with.
I just dont seem to be lucky with this phone! :/
I had all ports closed and no water was detected by the detectors. I believe the leak came from the power or volume buttons but who knows?
I feel like my trust to Sony is broken.
I have seen others put it under the pool with no probs... but well someone has to be the lucky one! :/
I think am gonna turn back to my old Nokia 3330!
P.S do you think that I stand a chance of exchanging it since no water detection was triggered? Am going to try any way.
Click to expand...
Click to collapse
sorry to see that man, the best thing you can do is try and explain your reason...you can try to let it dry and exchange it.

Since under flaps there is no red colored markers, I belive you can get replacement. It looks like it was manufacturing defect phone and this should not happen. I was scared to put my second XZ under watter, feeling of flaps was like they were used and not able to close as they should, so I made small test step by step, but now I am sure it works. And yes, as some people use it under water in pools, I don't plan to do that hehe.
Wish you luck with service!

droidhd said:
Since under flaps there is no red colored markers, I belive you can get replacement. It looks like it was manufacturing defect phone and this should not happen. I was scared to put my second XZ under watter, feeling of flaps was like they were used and not able to close as they should, so I made small test step by step, but now I am sure it works. And yes, as some people use it under water in pools, I don't plan to do that hehe.
Wish you luck with service!
Click to expand...
Click to collapse
So sorry to hear that. I hope you can get it replaced.
After playing around with it under the tap and a little bit of water to test the resistance on day 1, I decided to avoid water whenever possible.

gunblazer said:
After playing around with it under the tap and a little bit of water to test the resistance on day 1, I decided to avoid water whenever possible.
Click to expand...
Click to collapse
I'm just sat patiently waiting for mine, and the last thing on my list of things to do when it gets here is stick it under a tap to test it.

XperienceD said:
I'm just sat patiently waiting for mine, and the last thing on my list of things to do when it gets here is stick it under a tap to test it.
Click to expand...
Click to collapse
That's smart. I can say it is quite water proof however, I had a scare because the main speaker took nearly 12 hours to dry before it started working again. (I researched and found out this is normal as water gets in the speaker. So no more
It's nice knowing that during catastrophic accidents and heavy rain this phone will be functional though!

sorry to hear that this has happened.
That is definitely water ingress into the screen. since the front and back are glued into the frame it looks like that's where the failure occurred and water entered that way.
Since the water indicators are still white I would stand your ground until they give you a replacement.

Same scenario, my phone is under going rice treatment. I'm encountering a weird problem, my phone's LED went red and vibrated 3 times and went off. The cycle goes on and on and its about 5 hours since. Any way to resolve it? :crying:
Edit: Unable to get to fast boot, when unplugged the phone stops the cycle.

As said before, if the water ingress tapes are still intact (white) then take the phone for a warranty replacement.
To the OP - If and when you get a replacement, I would suggest not exposing the phone deliberately to water, especially not just to clean it. Get a microfibre cloth, for goodness sake!
Sent from my C6603 using Tapatalk 2

I precisely lock all the flaps and wash my Z from time to time.
No problems whatsoever, the only thing is that the loudspeaker get's stuck with water and you have to wait
for it for some time to come back to normal loudness.

kingvortex said:
As said before, if the water ingress tapes are still intact (white) then take the phone for a warranty replacement.
To the OP - If and when you get a replacement, I would suggest not exposing the phone deliberately to water, especially not just to clean it. Get a microfibre cloth, for goodness sake!
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the advices! I took it back today and got a replacement. I didnt say anything about the phone getting in contact with water. Infact they didnt even ask. They checked the tapes and looked suprised because to them it looked like something between a crack and a smudge though it didnt have the symptoms of a crack. (probably because of the sharp lines formed on the screen?) I just kept my mouth shut and was waiting for their question about water which never came. Anyway it ended with a happy end and I got my 3rd Xperia Z within 2 weeks! Awesome!!
So the moral of the story is do not get overconfident with water resistant stuff!
After this am thinking that I could have bought the S4 without all the disturbing flaps, since from now on am going to avoid water in every way. I had a quick look at it when I was at the shop...it really does not feel like a 5" screen comparing to the Z, but the screen is just a bit to colorful for my taste.
I am sure we will be seeing more of these water damages as time passes...
Water Resistance on the Z is more of a marketing "trick" than a reliable feature!

Hello, community.
My Xperia Z also got wet (for 1200th time) but this time is different than any previous - seems like water got inside my Xperia...so, I am not able to turn my phone on.
Actually, it was working for 15 minutes and just after shot down.
I used hair dryer...no luck, get reboot signal once and that's it.
An hour ago I bought some rice, placed Xperia into it...so, I will waiting for few days, who knows, maybe It is going to come back to life again
If so - great...If it doesn't - ok, I can live without it

[Q] Xperia Z - muffled sound - YES, I know it needs to dry

Hi all,
My Xperia has not been in water since 4 days ago, but my sound is still muffled.
It got a bit better over the last few days, but it is still pretty bad.
I tried everything, a stream of water (and drying it!), laying it in rice, salt...
Even using a hoover like in one video on youtube.
I still have my warranty, so taking it to get repaired is an option, but I would prefer if there is a way to clean it. I don't believe that the guys can repair the phone in such way that I could be waterproof again and I doubt that I will get a new phone if I bring this one in.
For you to get an idea how bad it is, I recorded a video with my TF101 and I measured the loudness using a Samsung Galaxy Mini and Sound Meter from the Play Store.

lujo_zgb said:
Even using a hoover like in one video on youtube.
Click to expand...
Click to collapse
Fail. Anything suggested from this point forth is pointless imo as you may have seriously damaged your speaker, so would just get it straight to a Service Centre.

XperienceD said:
Fail. Anything suggested from this point forth is pointless imo as you may have seriously damaged your speaker, so would just get it straight to a Service Centre.
Click to expand...
Click to collapse
True. But never rule out that the climate might not be appropriate for drying it, but yeah, anything besides letting it dry on it's own and rebooting that you listed (besides the rice which seems.... odd....) will actually damage the speaker. I live in AU where it's fairly dry and all i have to do after my phone's been submerged for 10-20 mins is let it dry. personally, i play games that'll strain the phone to heat the internals up, usually helps it dry faster. Otherwise try a hairdryer on low to heat up the phone physically.

To make things clear, the hoover was not on full power. It was not even on 30%. I used it to get maybe some lint or dust out, not to dry it off. Also tried the hairdryer on slow speed and medium temperature, but it didnt help.
Sent from my C6603 using Tapatalk 4 Beta

my phone had the same fault.
Sony (Sbe Ltd repair centre) couldnt fix it so they sent me a replacement
...which ive just received back covered in scuffs, scratches and with dirt surrounding most of the screen.
****ing ridiculous. Sorry, but it's stupid.
edit: mine was without any water contact at all... so maybe different fault

Galaxy S4 Active - is it really waterproof?

USA Today have an article (here) where the reviewer was testing the S4 Active. Right after he dunk the phone underwater, the phone have WATER DAMAGE:
Shortly after I took the phone for a dip (in not very deep water), the display went kaput — at least for several hours. It lit up just long enough to indicate that I had power, but I couldn't actually keep the display on and use it.
Roughly a day later, the screen came alive again, but the phone was still exhibiting finicky behavior, presumably because of water damage. The touch-screen was messed up and the device acted as if headphones were plugged in when they weren't. If this were my actual phone, I'd return to the store for a replacement.
I just got the S4 Active and thought I am not planning to take the phone for a long underwater activities, I am concerned that I am getting a phone that have a very weak water resistant feature.
Not sure if this is because the reviewer didn't "properly" close the battery cover / USB port, but I have seen S4 Active review and Samsung Event videos where the phone was submerged in water for a long time and it still works.
PS: Have ANYONE tried to dunk their phone in the water for testing?

My phone has been in a pool, lake, bathtub, rainy weather, all since I got it. I trust it.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 2

I'd like to think that reviewer just got stuck with a bad unit.
But this begs the question: Is water damage covered under warranty? Either by AT&T or Samsung? Surely they should back up their "vacation-proof" phone..

aceownstheworld said:
My phone has been in a pool, lake, bathtub, rainy weather, all since I got it. I trust it.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 2
Click to expand...
Click to collapse
My first one went into the pool just fine. The unit I have now I am scared to expose it. On the top between the glass and bezel there is a small gap... above the in call speaker.... I'm afraid that water will pour in through that... Can you look at yours and see if yours is like that?

He probably didn't press down the back cover correctly.
Sent From My Galaxy S4 Active using a Tapatalk 4

joshuadjohnson22 said:
My first one went into the pool just fine. The unit I have now I am scared to expose it. On the top between the glass and bezel there is a small gap... above the in call speaker.... I'm afraid that water will pour in through that... Can you look at yours and see if yours is like that?
Click to expand...
Click to collapse
You mean between the earpiece and the bezel at the front? I don't see any gaps, at least not with my naked eyes.
On the back, bottom part near the speaker, I don't see it either. Trying to press to see if there is a gap, so far none.
What makes you "scared" on the phone that you have now?

robstunner said:
He probably didn't press down the back cover correctly.
Sent From My Galaxy S4 Active using a Tapatalk 4
Click to expand...
Click to collapse
There is a sticker on the back cover that provide a warning for the user to PRESS DOWN on the middle of the cover, underneath the LED.
I always do that, but I never hear a "click" or any indication that the back cover is now PROPERLY covering the phone to prevent water leakage.
Well, I DO hear the click when pressing on all sides, but that's normal like my Galaxy Note.

lanwarrior said:
You mean between the earpiece and the bezel at the front? I don't see any gaps, at least not with my naked eyes.
On the back, bottom part near the speaker, I don't see it either. Trying to press to see if there is a gap, so far none.
What makes you "scared" on the phone that you have now?
Click to expand...
Click to collapse
Yeah on the front top. I just think water will easily get in the phone...
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4 Beta

I've used this phone below the 1 meter mark and the only bad side effect I get is the microphone not working well for a bit afterwords, which happens really at any level of exposure. This phone is pretty safe in water if you use it correctly.

mattpayne92 said:
...the only bad side effect I get is the microphone not working well for a bit afterwords...
Click to expand...
Click to collapse
That is pretty bad. I mean, I am not going snorkeling and take a phone call while floating on the shore, but if somebody calls me and I CANNOT talk to them because the microphone does not work, that is a big problem.
I am actually wondering how does the phone protects the microphone, earphone and speaker? There are holes there and water can go in. I was considering the Xperia Z and so far the only problem with water issue is the microphone jack - the phone will think that the jack have a headphone but it's only water. However, that is easily fixable by drying it out. I.e. use tissue or something that goes inside the jack.
Microphone though, the holes are to tiny to "dry" with a tissue or something.
BTW, is the microphone STOPS working completely or it works again after a FEW DAYS?

Maybe I can ask those who read this thread to tell me if:
A). You HAVE tested your phone under water (splashing it, dunking it in a bowl of water)
B). What ISSUE you have after you did the above? Phone dead, microphone stops working, etc.
I am trying to get a sense if this is just a specific batch issue (I can replace the phone) or design issue (no matter what, the issue still exists).

If it really was then it would have lifetime warranty. The fact that it only has 1 year warranty like most of the phones tells me that after year 1 be ready to say bye bye to your baby
Sent from my SGH-I337

lanwarrior said:
Maybe I can ask those who read this thread to tell me if:
A). You HAVE tested your phone under water (splashing it, dunking it in a bowl of water)
B). What ISSUE you have after you did the above? Phone dead, microphone stops working, etc.
I am trying to get a sense if this is just a specific batch issue (I can replace the phone) or design issue (no matter what, the issue still exists).
Click to expand...
Click to collapse
Decided to take mine in the shower to test after it got here.
I let the showerhead spray onto the phone, both front and back. Nothing wrong.
Like other people reported, the speaker volume gets significantly lower when wet and goes back to normal within a half hour. Also if the headphone port gets water in it it will errenously display that "headphones are connected" which blowing into the port will fix.

thatbigmoose said:
Decided to take mine in the shower to test after it got here.
I let the showerhead spray onto the phone, both front and back. Nothing wrong.
Like other people reported, the speaker volume gets significantly lower when wet and goes back to normal within a half hour. Also if the headphone port gets water in it it will errenously display that "headphones are connected" which blowing into the port will fix.
Click to expand...
Click to collapse
This is useful! BTW, you haven't test submerging the phone, have you?

maldinimi said:
If it really was then it would have lifetime warranty. The fact that it only has 1 year warranty like most of the phones tells me that after year 1 be ready to say bye bye to your baby
Sent from my SGH-I337
Click to expand...
Click to collapse
No it won't, because all things mechanical / electronics break downs eventually - nothing last forever. Even mil-spec stuff does not have a "lifetime" warranty.

lanwarrior said:
This is useful! BTW, you haven't test submerging the phone, have you?
Click to expand...
Click to collapse
I haven't submersed it yet but there's videos on YouTube with submersion and it brings about the same issues I discussed.
Higher water pressure will clog the mic membrane and make you sound distant in phone calls.
Maybe I'll build up the courage to dunk it tomorrow.

I did the dunk test the night after I got it by fully submerging it in a cup of water...worked just fine afterwards...although I was showing a friend that didn't believe that I had a "water proof/resistant" phone by putting it in the sink and letting water run over it and had an issue with the phone thinking the headphones were plugged in.only did it for about an hour...weird thing was that it didn't start doing it until about 2 hours after it had been wet. Although once it fully dried I haven't had any issues at all with it. Hope this helps.
Sent from my GT-N5110 using XDA Premium HD app

lanwarrior said:
That is pretty bad. I mean, I am not going snorkeling and take a phone call while floating on the shore, but if somebody calls me and I CANNOT talk to them because the microphone does not work, that is a big problem.
I am actually wondering how does the phone protects the microphone, earphone and speaker? There are holes there and water can go in. I was considering the Xperia Z and so far the only problem with water issue is the microphone jack - the phone will think that the jack have a headphone but it's only water. However, that is easily fixable by drying it out. I.e. use tissue or something that goes inside the jack.
Microphone though, the holes are to tiny to "dry" with a tissue or something.
BTW, is the microphone STOPS working completely or it works again after a FEW DAYS?
Click to expand...
Click to collapse
Maybe leave the phone in the sun for a few minutes to dry? Blow on it? Several things help get the water out. But honestly, how often are you going to go swimming with a phone and then take a call immediately afterwards? I'd be thrilled that my phone didn't fry after it fell in the pool, I could care less that the microphone doesn't work for an hour - that's what bluetooth headsets are for.
Anyways, I've had my phone submerged in a sink with running water twice now, the only issues I've found is that after removing the back cover there is water on the outside of the rubber gasket, which looks normal, but I would recommend taking the back off to dry it out after exposed to water.

When i took mine into the pool I made a phone call right after and they said I sounded funny so i blew in the mic and it cleared the water out and they could hear me fine....

geoff5093 said:
But honestly, how often are you going to go swimming with a phone and then take a call immediately afterwards?
Click to expand...
Click to collapse
Not very often, but when I DO need to take that call, it will be a big problem. This is a phone after all.
I don't think I will purposely take the phone for a swim, but the reason I bought the Active instead of the S4 is because of the water/sand protection and want to confirm it works. If it doesn't, then I'll exchange the phone to a normal S4 because it's thinner.
However, based on your response and others, it seems it does offer those protection to a certain degree and the ONLY issue is that the mic may get covered with water and cause the caller not being able to hear me, but this is easily fixed QUICKLY.

Water damage - Microphone

I've had my One for nearly a year now and it looks like new as ive looked after it well until 7 days ago when it made its way down the toilet as it was flushing.
I put it in an airtight container full of rice for a few days. Everything is working fine apart from the microphone. Callers say they can't hear me. If I switch to speaker phone then its fine.
Question to those in the know, is this water damage likely to be permanent? Anyone have experiance of the same?
It will obviously be out of warranty now, maybe HTC will fix it for a reasonable price?

mwatson said:
I've had my One for nearly a year now and it looks like new as ive looked after it well until 7 days ago when it made its way down the toilet as it was flushing.
I put it in an airtight container full of rice for a few days. Everything is working fine apart from the microphone. Callers say they can't hear me. If I switch to speaker phone then its fine.
Question to those in the know, is this water damage likely to be permanent? Anyone have experiance of the same?
It will obviously be out of warranty now, maybe HTC will fix it for a reasonable price?
Click to expand...
Click to collapse
Water damage is permanent, yes, but theres always that chance that something might click and your mic will start working perfectly again.
You got lucky, since you cant take these phones apart or remove the battery, ive always felt as though water damage would completely destroy the phone.
Rice is a good way to soak up water, but its not entirely effective. I would put the phone infront a fan for a couple of hours, or even leave it outside (away from sunlight) for some time.
Download a mic testing app from the playstore, and see if it picks up any sound. I would call HTC and see how much they would charge to fix this issue. You can always just stick to using headphones or the speaker phone while in calls, and you never know, the mic might just start working again.

Delete it please

Delete it please.

Sigray said:
Today accidentaly dropped my A2 to the water. It was only 1 second. Quickly grabbed out of the water and wiped it all-around. There is no problem with it. No screen or sound problem, nothing.
Everythings working fine. The charging too.
What should I do?
Click to expand...
Click to collapse
I Think, the 'default' thing to do is not to use the phone, and let it dry in the shadow for some time. Maybe days? I'm sure you will find something related on google =)

hugopg said:
I Think, the 'default' thing to do is not to use the phone, and let it dry in the shadow for some time. Maybe days? I'm sure you will find something related on google =)
Click to expand...
Click to collapse
I see...but its working flawless.

I'd turn off the phone and submerge it in a container full of uncooked rice for hours first, just in case

It should be fine as long as it was only for just a second. There really aren't a lot of places that the water could get in anyway. As far as I've seen, the USB is water resistant, so it could only come in from the SIM tray. I'm basing all my assumptions of off this video:
https://www.youtube.com/watch?v=E2T4v3VbmVQ
As you can see, the water only got in after he stirred the phone, allowing the air to escape. I would, however, suggest that you follow @fchrkbr 's advice to avoid any corrosion (mainly on the USB connector) and speaker membrane degradation. Hope the phone serves you well for a very long time

ILA said:
It should be fine as long as it was only for just a second. There really aren't a lot of places that the water could get in anyway. As far as I've seen, the USB is water resistant, so it could only come in from the SIM tray. I'm basing all my assumptions of off this video:
https://www.youtube.com/watch?v=E2T4v3VbmVQ
As you can see, the water only got in after he stirred the phone, allowing the air to escape. I would, however, suggest that you follow @fchrkbr 's advice to avoid any corrosion (mainly on the USB connector) and speaker membrane degradation. Hope the phone serves you well for a very long time
Click to expand...
Click to collapse
Yes it was only 1 second. I took the phone into rice for 8 hours. Still no problem with it. I was quick

Thread closed at OP request.