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I've got mine to check email at regular intervals - but it won't wake up from standby to check mail. Does yours?
I did do something rash, I fear - used scarybears check notifications to clear all but 4 notifications, at which point activesync didn't recognize the device. I fixed that by adding a new notification (memmaid) but I wonder if screwing with the notifications has messed other things up. Any thoughts?
Cheers,
FrankyG
nb also posted on modaco
hard reset
McHale said:
hard reset
Click to expand...
Click to collapse
eh - is that the ONLY solution?!
Cheers!
Frankyg
yes it is since yours is the only one messed up lol.. Guess leson learned huh
OK I tested this and my phone just retrieves all the mail, I send myelf several emals to several accounts and most of my intervals are set to 60 min and it gets retrieved (in standby mode).
I also have the same problem. Tried hard resetting but still no email check in standby mode. I have not installed any custom software in the device.
Any help would be much appreciated.
BTW: Also can it be the device?
Finally isolated the problem - fix?
Using ATT and if I have the band selection on AUTO and if the phone changes from 3G to EDGE back and forth the automatic email checking suddenly stops. But if I leave it on one band the email checking works flawlessly. I would really appreciate if someone could shed some light on this matter.
I just noticed yesterday that my email was also not coming in until after I took the phone off sleep.
cman6453 said:
I just noticed yesterday that my email was also not coming in until after I took the phone off sleep.
Click to expand...
Click to collapse
So I am not alone on this.
I experience the exact thing. Moment I take it off standby mode it says connecting .... and so on.
I am trying everything under the sun will update if I get lucky. Although exchange mail gets delivered no matter what.
Frankyg said:
I've got mine to check email at regular intervals - but it won't wake up from standby to check mail. Does yours?
I did do something rash, I fear - used scarybears check notifications to clear all but 4 notifications, at which point activesync didn't recognize the device. I fixed that by adding a new notification (memmaid) but I wonder if screwing with the notifications has messed other things up. Any thoughts?
Cheers,
FrankyG
nb also posted on modaco
Click to expand...
Click to collapse
So what'd you do to fix this? According to your modaco posting, you found the solution. Was it the hard reset?
I have only had my TyTN II for 10 days and now I'm getting this problem!
I am also trying to find a solution.
So far, I have uninstalled SBP Phone Suite, as their support forum talks about it messing up the Notification Queue - i.e. blocking new notifications. THis hasn't made any noticeable difference though.
I am left with the three installs that were supplied with the device - TTN6, GPRS Monitor (SPB software branded by HTC) and Sprite Backup....surely, if these are bundled with the device they shouldn't cause any disturbances?
Anyway....considering a Hard Reset unless anyone makes any breakthroughs....
Does this make sense?
I have my scheduled email check set at 15 minutes:
If I have new mail: it doesn't notify me, and seems to get stuck waiting to download the emails. Result: when I power-up it then starts downloading the emails and shortly notifies me of their arrival
If I have no new mail: it does notify me that I still have x number of unread emails in my inbox.
My only conclusion so far is that if it detects new emails on the server it cannot download them until you pull it out of sleep. Else it just checks as per the schedule and will notify you that you still have unread (previously downloaded) mail.
kavi said:
Using ATT and if I have the band selection on AUTO and if the phone changes from 3G to EDGE back and forth the automatic email checking suddenly stops. But if I leave it on one band the email checking works flawlessly. I would really appreciate if someone could shed some light on this matter.
Click to expand...
Click to collapse
Kavi, please can you confirm if you "solved" the problem by fixing your band selection to EDGE? Obviously, this isn't an ideal workaround (when we've all spent a lot of dough on this device), but may help us narrow down the issue somewhat.
Still working on this issue. Figured out what the problem is but still no solution.
The sleep mode is termed as "Turn off device if not used..." in the power settings.
It receives calls fine AND wakes the phone while in this mode.
I configured my WLAN on the phone. When woken from sleep mode, I noticed that it was disconnected from the WLAN and connected to EDGE. The "E" would appear and then it'd change to show that it was re-connecting to the WLAN.
I found it strange that 1. It switched off the WLAN and onto EDGE during sleep and 2. It could not receive emails while on EDGE.
I turned the sleep mode off and once the backlight dimmed to indicate sleeping I shot myself a test email. Received no problem.
I turned the sleep mode off AND the disconnected from WLAN. No email.
So, for some reason, while on EDGE or, in my case, the AT&T data network, no email is coming thru.
Could it be something not properly configured for the data network or is there something on the phone that needs to be changed? *SHRUG* My investigation continues...
Finally found the solution but it could be valid only for my device. (finally I could get some sleep now ;-)
If I press the power button and put it into standby mode no emails at all. If I let it go into standby mode automatically then no problems at all.
I tested so many different settings but this is the only solution I found to work and the device has been checking mail every 10 minutes for the past 30 hours with no issues at all.
Give it a shot might work for you too.
Is this issue only related to POP email? Or is this occuring for Exchange Push as well?
sqadan said:
Is this issue only related to POP email? Or is this occuring for Exchange Push as well?
Click to expand...
Click to collapse
First I thought exchange worked but in my case if I put it into standby mode even exchange push will not work.
But if I let it go to sleep automatically everything works fine.
Hi. some observations.
1) In my device Direct push works correctly when I turn off the device using the button.
2) Sometimes System Notifications (Stored on System queue) doesnt work correctly until I turn on the device.
3) Some programs that should react upon Radio events like CommMgrPro that should awake when GSM Cell changes arent notified by Windows until I turn on the device. It seems some events cant raise power mode from suspended to idle. It works correctly on TyNT and Athena.
Dani
kavi said:
First I thought exchange worked but in my case if I put it into standby mode even exchange push will not work.
But if I let it go to sleep automatically everything works fine.
Click to expand...
Click to collapse
Hmmm.. Exchange works for me when the device is asleep... I even have the phone set to vibrate when mail come in.
I have not yet set up a pop account though.. I'll give it a shot.
I'm working with POP3.
Getting closer to the resolution.
It was, in fact, that my data services connection was incorrectly configured for AT&T. The access point was set to "isp.cingular" instead of "wap.cingular". Username was also incorrect. Once I reset that, I was connected fine.
My problem now is that the connection is intermittent. If it sleeps, it's as if it loses connectivity. This is an auto-sleep sleep.
I also noticed that the read emails get tossed out as the new email arrives...hmmm...another issue.
Hi all,
I've been searching all over the forums, am I alone with this issue? It seems that my new Xperia Z faces sync delay issues after being "connected" for a few minutes or hours. What I mean is if I have just gotten off of Airplane mode, or switched from 2G to 3G or other way around, I get my Gmails instantly. But after a while, Gmails are sometimes delayed by up to 30 minutes!
Battery Stamina mode is off, syn is on, and I have notifications on for all emails.
I've wiped my device clean multiple times and I'm on the latest (.253) OS. This is getting quite annoying. My iPhone receives Gmails before my Android?!!!!
Could it be a hardware issue? If so I will take my phone in. Are there other settings I have missed perhaps?
Please help :crying:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I had this happen like one time and never looked into the cause of it. It never reoccurred so I just kind of shrugged it off. That's really bizarre...
Just got a note 3 a week ago and all my push notifications (whatsapp, facebook, etc) are delayed when the screen is closed. When it is opened, it delays less.
I tried using the PNF app to change the heartbeat (the non rooted version), messed with all the configurations on the wifi (it happens with wifi on or off).
Still happening after 2 weeks!! No one else having the same issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I have same problem. Took back my first note 3 thinking it was defective and the new one doing samething. Frustrating.im thinking I'm gonna have to go to different phone sadly
I got the same problem. I have a European version. Sent it back to Samsung but they couldn't find something... Did anyone found a solution yet? Because it's really frustrating.
As of late, I have been running into similar issues, though they don't seem to on a permanent basis (sometimes I get notified within seconds or minutes, sometimes it takes a few hours or until I unlock my device).
My phone is a german version of the Samsung Galaxy Note 3 running the Samsung stock Android version 4.4.2
One of the possible causes for this upon which I stumbled during my search for a solution was that the push connection might time out once in a while and take up to half an hour to be reestablished due to the long heartbeat interval set in stock Android.
But since the interval should be between 15 minutes (WiFi) and 28 minutes (3G) as stated in http://forum.xda-developers.com/showthread.php?t=2142503, this would not account for notifications being delayed by several hours or even not to arrive at all while the screen is turned off.
Does anybody know whether Samsung stock might be implementing some kind of additional sleep mode which might prevent the connection from being reestablished by heartbeat monitoring and maybe even how to turn this 'feature' off without root (last thing I heard, rooting a Note 3 might trigger an e-fuse used as additional security measure for Samsung KNOX, but also allowing them to entirely refuse hardware warranty on rooted devices)?
Thanks!
I sent it back 2 times now, but still no solution. I also want to try a custom rom to see if that fixes it, but I'm also afraid that I lose my warranty if I root my device. If anybody can confirm that the stock rom is the problem, you'd help me a ton!
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I do face this problem on my note3. I already do hard reset few time but still delay on my whatsapp and yahoo mail. Im using Note 3 LTE running Kitkat 4.4.2
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
AlwaysNoob said:
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
It most likely only happens if the provider (your router for wifi, your carrier for 3G/4G) closes a connection after a certain amount of time goes by that it's not used. The heartbeat (the phone sends out a message on the connection every x minutes) keeps the connection open. Either 4.4.2 doesn't send the heartbeat any longer (it's not really part of Android, so there's no guarantee that Google will keep it when they update Android), or the provider of those people seeing the problem has a shorter timeout than the 15 minutes(wifi)/28 minutes (3G/4G) that the phone uses. PNF allows you to shorten the heartbeat time. 5 minutes is usually short enough to work for any connection, but you can shorten it more if you need to. (It won't use more battery - sending a keep-alive message takes a lot less battery than reestablishing the connection.)
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
hotbyz168 said:
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes, its exactly like that
power saving on
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Do you have power saving on? Cos for me I had it on all the time and as soon as I turned it off it solved the issue! Maybe give it go
I have the same problem:http://forum.xda-developers.com/showpost.php?p=59148661&postcount=640
Did anyone solve this issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I'm having the same problem on GALAXY DUOS 2...
its very irritating, if you got solution plz tell me..:highfive:
Got a strange problem since the last few days. I didn't really change anything, but:
My data connection seems to drop completely, when the phone is in standby. No WhatsApp oder E-Mail Notifications are incoming anymore. When I unlock the phone, everything seems normal - no new messages - nothing. When i THEN open up e.g. WhatsApp, several new messages are coming through. Same with mail.
Tested it with a friend. He sent me several WhatsApp-Messages and Mails. Non of them get through when phone is in standby. When I unlock it and enter WhatsApp or Mail, the messages appear. While he was sending me messages in WhatsApp, the icon next to the message indicates, that HIS message goes out, but wasn't successfully delivered to my phone...
Searched through every bit of phone setting. Stamina is OFF, Data Connection is set to always enabled.
Am on latest official 6.0.1 from Sony.
HELP !!!
fattymcdirty said:
Got a strange problem since the last few days. I didn't really change anything, but:
My data connection seems to drop completely, when the phone is in standby. No WhatsApp oder E-Mail Notifications are incoming anymore. When I unlock the phone, everything seems normal - no new messages - nothing. When i THEN open up e.g. WhatsApp, several new messages are coming through. Same with mail.
Tested it with a friend. He sent me several WhatsApp-Messages and Mails. Non of them get through when phone is in standby. When I unlock it and enter WhatsApp or Mail, the messages appear. While he was sending me messages in WhatsApp, the icon next to the message indicates, that HIS message goes out, but wasn't successfully delivered to my phone...
Searched through every bit of phone setting. Stamina is OFF, Data Connection is set to always enabled.
Am on latest official 6.0.1 from Sony.
HELP !!!
Click to expand...
Click to collapse
#
I think doze is on by default in MM
Have you added WhatsApp, Email apks in the exclude doze ?
settings/battery/battery optimisation
click apps and add the apks you want to stay awake.
restart
Edit: also check wif settings: Keep wfi on during sleep = Always
I'm not connected to wifi...
Will check these settings - thx.
fattymcdirty said:
I'm not connected to wifi...
Will check these settings - thx.
Click to expand...
Click to collapse
Any 'battery saver' apps?
Greenify or Amplify?
All of these can interfere with data while sleep is on
Got Greenify and Amplify. In Greenify, WhatsApp & E-Mail are excluded. Amplify has standard settings.
What's strage is indeed: got 2 EXACT same Z3C's... with the EXACT same configs. The one Z3C is working like a charme ... the other one got these problems..
I'm not sure if it's due to WiFi shutting off while the phone is asleep or not, but I've experienced several delays in emails coming in the past few months, a couple of which cost me a large amount of money because of me not getting notified, and then not being the first to respond to the email.
Some of these delays are as much as 30 minutes. I've confirmed that on my desktop computer the email was immediately available, just no notification on the phone until much later.
I've tried turning off power management for Gmail... WHen that didn't help, I tried moving over to Protonmail. Same thing - delays even with power management turned off for the app.
I suspect it might be the WiFi turning off as the phone goes to sleep, but I can't find a setting to control that anymore since Android 11 came in.
Any suggestions?
someone has made a thread like this already and there was a solution.
have a look at battery optimisation and background data for Gmail, quicker to use search for them than me remembering exactly how you get there.